**Rates Administration Application Analyst I, II, III, Sr**
Company **Tucson Electric Power**
Location **Tucson, AZ**
Requisition ID **4927**
**About Us**
UNS Energy Corporation (http://www.uns.com) , headquartered in Tucson, Arizona, is a subsidiary ofFortis Inc. (https://www.fortisinc.com) , the largest investor-owned electric and gas distribution utility in Canada. Our public utility subsidiaries, Tucson Electric Power Company, UNS Electric, Inc. and UNS Gas, Inc., power our economy by providing electric and gas service to nearly 700,000 customers in Arizona.
We embrace a spirit of giving, dedicated to improving quality of life in the communities we have served for generations, and in TEP’s case, since the 1890s. We’re building a cleaner, greener grid, with more wind and solar power than ever before, while maintaining safe, reliable, and affordable service.
**Your Employer of Choice**
Our culture is rooted inshared core values (https://www.tep.com/careers/#values) that define how we work and who we are. Our team of innovative professionals bring their authentic selves to work each day to power our vision and make a difference.
We create opportunities for employees to thrive through:
+ **Continual growth:** In an industry changing faster than ever before, our commitment to professional growth and leadership development means we never stop challenging ourselves to explore new possibilities.
+ **Active Engagement:** We support a collaborative environment, with peer-to-peer learning and employee-driven groups that foster an inclusive culture.
+ **Total compensation:** UNS Energy Corporation also offers a competitive compensation and benefits package that includes a 401k plan with a generous company match, a company-sponsored pension plan, affordable individual and family health insurance plans, tuition assistance, life insurance, long-term disability insurance and much more.
Hear from some of our employees,here (https://youtu.be/hpknvJPLuoc) andhere (https://youtu.be/7BECywu-Re4) .
**Job Description - Rates Administration Application Analyst I, II, III, Sr**
**_We are currently seeking a Rates Administration Application Analyst that will help apply technical and business area expertise in support of enterprise information systems. Assists in implementing configuration and other changes to systems in conformance to the System Development Lifecycle (SDLC). Functions as initial point of contact for application support and executes initial diagnosis of issues. Performs quality assurance, application testing, application upgrade analysis, business process analysis and system analysis to insure optimum reliability, efficiency and application fit to the business area. Through expertise, can provide end-user training and process improvement analysis. Proficiency with an information system is similar to that of a “super user.”_**
**_Position-Related Responsibilities_**
+ **_Performs application configuration and maintenance tasks required to adjust the application to best serve the needs of the client community._**
+ **_Analyzes and recommends resolution of system problems, helps determine a course of action, and implements approved approach._**
+ **_Assists with problem management activities such as root cause analysis._**
+ **_Performs initial troubleshooting and problem resolution._**
+ **_Serves as users’ initial point of contact for problems and issues with systems._**
+ **_Performs data quality assurance tasks needed to preserve the integrity of systems._**
+ **_Plays key role in testing application patches, modifications and upgrades. Identifies scope of test. Identifies and executes test cases and captures/compiles results._**
+ **_Provides ongoing guidance, training and support in the use of information technology and application systems._**
+ **_Provides enhancement feedback to support staff to improve the usability of technology._**
+ **_Develops in-depth business area knowledge, including their strategies and expectations of technology._**
+ **_Works with business areas and technical support staff to troubleshoot problems related to data errors, application defects and client training._**
+ **_Performs application requirements analysis, software specifications and review of vendors design documents as needed._**
+ **_Works closely with internal customers to coordinate and implement changes._**
+ **_Coordinates with various business areas to insure systems effectively support their business processes and strategies._**
+ **_This position may provide services to affiliates of the Company subject to the UNS Energy Code of Conduct and the related Policies and Procedures._**
**_Application Analyst I:_**
+ **_Creates and runs simple queries for business areas in regards to data in supported systems._**
+ **_Develops specifications for technical implementations when changes and design extend beyond configuration._**
+ **_Executes testing of application designs and changes._**
+ **_Maintains general configuration expertise, including impacts on interfaces._**
+ **_Assists in small application development or enhancement projects and process improvement initiatives._**
+ **_Demonstrates general understanding of one or more business areas and technology used in those areas._**
+ **_Develops knowledge and skills through independent exploration of various modules and subsystems of the applications._**
**_Application Analyst II:_**
+ **_Creates and runs complex queries for business areas in regards to data in supported systems._**
+ **_As an expert in the system, provides other team members and the technical staff feedback on the most appropriate way to configure and enhance the system._**
+ **_Supports and executes testing of systems to validate system functionality through preparation of data, development of test scripts, and identification of expected results._**
+ **_Leads small application development or enhancement projects and process improvement initiatives._**
+ **_Successfully engages in multiple initiatives simultaneously._**
+ **_Develops relationships with the clients to fully understand their business drivers and concerns._**
**_Application Analyst III:_**
+ **_Serves in a functional architect role for one or more enterprise applications._**
+ **_Provides direction and support to testing teams to validate changes and system functionality._**
+ **_Develops strong relationships with clients to fully understand their business drivers and concerns, and actively participates in planning/strategy discussions with client teams to achieve process improvements._**
+ **_Coordinates system changes with other support teams and business areas to maintain high system availability for the clients._**
+ **_Leads large application development or enhancement projects and process improvement efforts._**
+ **_Provides mentoring and support to other Analysts._**
**_Application Analyst Senior:_**
+ **_Designs, writes and oversees complex functional test cases, business process scenarios and end-to-end test scripts._**
+ **_Oversees and/or leads multiple application development or enhancement projects and process improvement efforts with varying levels of complexity and/or sensitive issues._**
+ **_Critically evaluates project management techniques to develop test plans and track progress to optimize project resources. Coordinates project priorities with team members, team leaders and other IS Department groups._**
+ **_Performs project test lead and/or application lead role for projects by assigning, directing and reviewing the work of team members and/or business area resources under the leadership of the Project Management Office._**
+ **_Works closely with chosen technology track vendors to understand the vendor application roadmap and potential impact on UNS business._**
+ **_Recognized as a quality assurance expert and serves as a resource for solving complex problems; focusing on anticipating business needs and optimizing the return on IT investment._**
+ **_Represents the business as a Subject Matter Expert for the integration of business processes and technology solutions._**
+ **_Identifies and defines opportunities and strategies to use information technology to simplify, integrate and otherwise improve the organizations quality assurance solutions._**
+ **_Acts as a thought leader to influence the delivery of quality assurance solutions across the organization._**
+ **_Provides technical leadership, training, and guidance to less experienced team members and exhibit leadership qualities to department and corporation._**
**Knowledge, Skills & Abilities**
(Equivalent combination of education and experience will be considered.)
**Level I**
**Minimum Qualifications**
+ **_High school diploma or GED_**
+ **_Working knowledge of enterprise information systems functionality and configuration._**
+ **_Excellent verbal and written communication skills and the ability to interact professionally with diverse groups and organization levels._**
+ **_Strong business and technical analytical skills required, including a thorough understanding of how to interpret customer business needs and translate them into technical and operational requirements._**
+ **_Project management skills including the ability to multitask, prioritize, set and meet deadlines, work independently, and perform tasks with emphasis on accuracy and attention to detail._**
+ **_Demonstrated skill in use of personal computer applications including Excel, Word, and PowerPoint._**
+ **_Communicates effectively, has strong organizational skills and strong problem solving skills._**
+ Possesses comprehensive knowledge of information systems and how they interface to other applications.
**Preferred Qualifications**
+ **_Bachelor’s degree in Information Technology or related discipline preferred._**
**Level II**
**Minimum Qualifications**
+ **_Minimum qualifications of Level I._**
+ **_3 to 6 years of experience in enterprise application administration._**
+ **_Proficient at understanding the needs of clients from a business perspective._**
+ Demonstrates foundational understanding of the relationship between configuration and data, to identify how these affect system functionality.
**Level III**
**Minimum Qualifications**
+ **_Minimum qualifications of Level II._**
+ **_6 or more years of experience in enterprise application administration._**
+ **_Able to abstract essential business requirements from clients to envision alternative solutions for the most cost effective implementation and anticipation of unstated functionality extensions, error conditions, and future scale requirements. Actively promotes optimum solutions to client teams._**
+ **_Demonstrates deep understanding of relationship between configuration and data to identify how these affect system functionality._**
+ Highly proficient at understanding the needs of clients from a business perspective.
**Level Sr**
**Minimum Qualifications**
+ **_Minimum qualifications of Level III plus:_**
+ **_Typically has a minimum 8 years of experience in enterprise application analysis._**
+ **_Demonstrates ability to develop and present to customers or professional peers._**
+ **_Demonstrates strong project management capabilities, including the ability to prioritize and meet deadlines, with emphasis on accuracy and attention to details._**
+ **_Provides mentoring and support to other analysts._**
+ **_Demonstrates ability to lead project teams consisting of 4-8 testing resources and serve as a project Test Lead/Manager._**
+ **_Detailed understanding of the System Development Life Cycle (SDLC)._**
+ **_Demonstrates deep understanding of multiple business areas and the technology used in those areas._**
+ **_Can look at business areas from a strategic perspective and recommend forward-thinking solutions._**
+ Demonstrates leadership and innovative skills.
**Preferred Qualifications**
+ **_Bachelor’s degree in Information Technology or related discipline or 4 years’ experience with products and functionality in chosen technology track._**
+ **_4 or more successful project implementations as Test Lead/Manager_**
+ Demonstrated aptitude for team leadership.
**Pay Rate:** $47,232 + /yr Depending on Experience
**All job offers are contingent on successful completion of a pre-employment drug screen and background check.**
