Mcccd pipelineaz com b4a3bf25a4f80097ecee5261cd616accce96359d42d3296b17e307767b991879

Computer and Information Technology

Computer User Support Specialists

Provide technical assistance to computer users.

A Day In The Life

Computer and Information Technology Field of Interest

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Salary Breakdown

Computer User Support Specialists

Average

$49,670

ANNUAL

$23.88

HOURLY

Entry Level

$35,960

ANNUAL

$17.29

HOURLY

Mid Level

$47,660

ANNUAL

$22.92

HOURLY

Expert Level

$59,360

ANNUAL

$28.54

HOURLY


Current Available & Projected Jobs

Computer User Support Specialists

2,309

Current Available Jobs

18,560

Projected job openings through 2024


Top Expected Tasks

Computer User Support Specialists


Knowledge, Skills & Abilities

Computer User Support Specialists

Common knowledge, skills & abilities needed to get a foot in the door.

KNOWLEDGE

Computers and Electronics

KNOWLEDGE

Customer and Personal Service

KNOWLEDGE

English Language

KNOWLEDGE

Telecommunications

KNOWLEDGE

Engineering and Technology

SKILL

Reading Comprehension

SKILL

Active Listening

SKILL

Speaking

SKILL

Critical Thinking

SKILL

Complex Problem Solving

ABILITY

Oral Comprehension

ABILITY

Written Comprehension

ABILITY

Oral Expression

ABILITY

Near Vision

ABILITY

Information Ordering


Job Opportunities

Computer User Support Specialists

  • Enterprise Systems Analyst, I
    Zebra Technologies    Phoenix, AZ 85067
     Posted about 23 hours    

    Overview: At Zebra, we’re revising how businesses operate at the enterprise edge - helping them run faster, smarter, and more connected than ever before. An outstanding community of builders, doers, and problem solvers, we each play an outstanding role of crafting new technologies, bringing solutions to market, and aligning with companies on the front line of business. Joining Zebra means making your mark as we make digital transformation a reality. It means growing into a leader at a leading company that makes a distinct difference - because together, we’ve only just begun. We build today, so we can create tomorrow. Join Zebra and change the world with us. Works with team to analyze business problems to be solved with automated systems. Responsibilities: + Assists team to support and maintain software-as-a-service (SaaS) and enterprisewide applications associated with the collection, retrieval, accessibility and usage of data for internal department planning and activities. + Works with team to perform configuration, setup, and updating of application, including table definitions and access control. + Support team to enter and ensure validity of data entered into established tables, fields and system databases. + Contributes to designing extensions and tailored solutions required for aligning packaged applications for business scenarios. + Supports team to produce reports using query and flexible reporting tools to meet the requirements of business management and staff. + Set up user accesses and trains users on application. + Participates to support system upgrades including planning and scheduling, coordination and deploying. + Provides timely resolution of problems or escalation on behalf of customer. + Works with team to ensure availability and performance of systems and application environments through proactive as well as reactive analysis and maintenance. Qualifications: Minimum Requirements: + Bachelor's Degree required or equivalent experience + Minimum of 0+ years of experience Preferred Requirements: + Ability to communicate effectively + Technical knowledge + Ability to work with others in a collaborative environment and independently + Trouble shoot capability + Knowledge of applicable IT systems/applications + Ability to quickly learn new systems and tools + Ability to document and maintain up to date systems procedures + Strong analytical skills + Ability to perform in a fast-paced, high growth, rapidly changing environment + Knowledge of process improvements Come join the herd! Zebra is an equal opportunity/affirmative action employer committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, ancestry, marital status, age, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at workplace.accommodations@zebra.com. The EEO is the Law poster is available here: https://www.zebra.com/content/dam/zebra/compliance/eeoisthelawposter.pdf. The EEO is the Law poster supplement is available here: https://www.zebra.com/content/dam/zebra/compliance/ginasupplement.pdf. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.


    Employment Type

    Full Time

  • Application Systems Analyst II
    Valleywise Health    Tempe, AZ 85282
     Posted about 23 hours    

    Under the direction of the Director IT Applications, this position is responsible for the design, development, integration and maintenance for internal and external websites and web-based applications. Responsible and accountable for day-to-day operations and workload for assigned area of website development and support in order to meet the organizational business needs while meeting or exceeding customer expectations. Participates in product development, requirements analysis, design and technical management. Prepares technical designs from business specifications by interpreting customer's needs.

    Qualifications:

    Education:

    + Requires a Bachelor's degree in Business, Nursing, Information Systems (IS) or related field; or an equivalent combination of training and progressively responsible experience that will result in the required specialized knowledge and abilities to perform the assigned work in lieu of degree. A Master's degree is preferred and may substitute for required experience.

    Experience:

    + Requires three (3) years of relative Information Technology Web Development experience that includes experience with server platforms and Web server software, security architecture and implementation, and experience creating dynamic Web pages with Dreamweaver CS5.5 preferably in a healthcare setting. Prior experience with Adobe Photoshop CS5.5 and Adobe Illustrator CS5.5 a plus. Prefer experience with full system development lifecycle.

    Specialized Training:

    + Requires training in web design and development with programming experience using the following technologies: VB.NET; ASP.NET; Visual Studio 2005/2008/2010; XHTML, CSS, JavaScript, and XML; MS SQL Server (writing SQL queries, SQL Server 2005/2008/2012, Enterprise Manager); and Microsoft Visual Basic.

    Certification/Licensure:

    + Requires ITIL Foundation Certification or must be obtained within first twelve (12) months of employment. PMP certification is preferred.

    Knowledge, Skills & Abilities:

    + Requires a thorough understanding of software design life cycle (SDLC) frameworks, web technologies and web architectures along with a strong applications development background.

    + Must be familiar with Windows 2003 Server and Active Directory and have knowledge of Microsoft IIS.

    + Prefer knowledge and experience with Crystal Reports.

    + Requires familiarity with common Web languages and extensions (e.g. tables, frames, server-push/client-pull, server-side includes, etc.), as well as awareness of browser compatibility issues.

    + Must be a self-starter who requires minimal direction and can determine appropriate project direction through the evaluation of business requirements and specifications.

    + Requires strong technical skills, knowledge of Internet working technologies, HTMLx, Visual Studio 2005/2008/2010, SQL Server (stored procedures constraints and triggers), experience with ADO.NET, .Net Frameworks 2.0/3.5 / 4.0.

    + Must have the ability to communicate technical concepts well and be able to interact positively and effectively with employees at all levels within the organization, as well as with customers, prospects, and vendors.

    + Must demonstrate strong project management skills, and excellent oral and writing skills.

    + Requires the ability to read, write and speak effectively in English.


    Employment Type

    Full Time

  • Operations Systems Analyst - USBL - US
    Sysco Corp    Tolleson, AZ 85353
     Posted about 23 hours    

    Company:

    US0049 Sysco Arizona (Division of USA I)

    Zip Code:

    85353

    Minimum Level of Education:

    High School or Equivalent

    Minimum Years of Experience:

    3 Years

    Employment Type:

    Full Time

    Travel Percentage:

    0

    JOB SUMMARY

    This is an Operations position responsible for the implementation, upgrades, maintenance and training/support of all Operations department systems sites within a region. Must understand and recommend system enhancements to improve profitability and productivity. Additional responsibilities include, but are not limited to, validating the data produced and performing statistical analysis for the Operations Department Management and may also include providing management and direction to slotting staff.

    RESPONSIBILITIES

    + Understands, utilizes and seeks continuous improvements in the use of all Operations information systems including, but not limited to, Sysco Warehouse Management System (SWMS), Sysco Order Selection system (SOS), Sysco Loading System (SLS), slotting system, cubing, load mapping, Sysco Transportation System (STS), onboard computer system, routing software, safe driver behavior modification management software, engineered standards, business metrics reporting, incentive pay reporting and SAP and/or other systems as identified.

    + Responsible for the accountability, inventory, and maintenance of all Operations systems hardware, software, and radio frequency (RF) equipment, ensuring the efficient operation of the department.

    + Acts as a Region Operations Liaison for Operation systems upgrades.

    + Collaborate with local and corporate resources to schedule and complete system enhancements

    + Trains users in Operations hardware and/or software systems.

    + Recommends Operations systems hardware and software upgrades within Company guidelines.

    + Reviews and manages service contracts as necessary.

    + Develops and provides reports for management as directed.

    + Typical requests consist of consolidating information from various sources to provide executive summaries, trends, metrics, etc. (labor costs, accuracy, results, etc.)

    + Analyze data, identifies opportunities and propose actions to increase the effectiveness of the Operations departments.

    + Communicates with all other areas of the company as necessary and provides Operations information and reports as requested.

    + Collaborates with the Transportation Department and the Inbound and Outbound Warehouse management staff to maximize productivity.

    + Serves as essential personnel in times of catastrophic events and emergencies (hurricane, facility malfunction, etc.) locally and/or at other operating companies as required.

    + Performs management functions of staff selection, development, discipline, performance reviews and/or terminations if required.

    + Performs other duties as assigned by Management.

    + Complies with local, state and federal regulatory agencies (i.e. OSHA, FDA, USDA, etc.)

    Required Minimum Education/Experience:

    + High School Diploma or GED

    + One to three years of operations experience with information systems; or equivalent combination of education and related experience.

    + Obtain a Powered Industrial Equipment Certification from Sysco within 3 months.

    Abilities & Skills:

    + Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.

    + Ability to write reports, business correspondence, and procedure manuals.

    + Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

    + Ability to add, subtract, multiply, and divide into all units of measure; compute rate, ratio, and percent; uses whole numbers, common fractions, and decimals; demonstrates a general understanding of financial terminology and concepts.

    + Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

    + Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

    + Demonstrates excellent subject matter knowledge of, experience with and ability to learn Sysco technology software and programs and/or equivalent products. (i.e. Sysco Warehouse Management System (SWMS), Sysco Order Selection system (SOS), Sysco Loading System (SLS), slotting system, cubing, load mapping, Sysco Transportation System (STS), onboard computer system, routing software, safe driver behavior modification management software, engineered standards, business metrics reporting, incentive pay reporting, spreadsheet software, word processing software, SAP and/or other systems as identified.

    + Proficient in the use of all tools of the trade.

    + Working knowledge of shipping procedures and practices; inventory control processes, procedures, and practices; and inventoried product line specifications (dimensions, weight, etc.)

    + Demonstrate knowledge of methods, techniques, and procedures involved in repairs and replacement of hardware, software, and radiofrequency equipment.

    + Ability to successfully engage and lead individual and team discussions and meetings.

    + Understands team dynamics and work well within a team structure.

    + Capable of working with peers and associates from other departments and shifts proactively and constructively.

    + Ability to understand and execute all relevant policies and procedures in a consistent, timely and objective manner.

    + Ability to work in a disciplined, consistent, timely and objective manner and capable of following established policies, procedures and practices.

    + Complies with local, state and federal regulations.

    + Ability to plan and organize own activities; analyze and disseminate forms; manage work time efficiently; follow procedures and policies; identify and solve problems; and manage multiple priorities.

    Physical Demands:

    + While performing the duties of this job, the associate is regularly required to talk or hear.

    + The associate is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance; use hands and fingers to operate a calculator, computer and/or telephone.

    + The associate is frequently required to stoop, kneel, crouch, or crawl.

    + The associate must occasionally lift and/or move up to 100 pounds.

    + Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

    Work Environment:

    + While performing the duties of this job, the associate is regularly exposed to wet, hot, extreme cold and/or humid conditions; and moving mechanical parts.

    + The associate works non-traditional business hours including evenings, nights, weekends, holidays and on-call.

    + The associate may occasionally be required to travel to other Operating Companies or the corporate office as business needs dictate (i.e. training, business continuation, etc.).

    + The associate is occasionally exposed to high, precarious places.

    + The associate is occasionally exposed to fumes or airborne particles.

    + The noise level in the work environment is usually moderate.

    NOTICE: The above statements are intended to describe the general nature of the environment and level of work being performed by this job. This job description in no way states or implies that the duties and responsibilities listed are the only tasks to be performed by the associate in this job. The associate will be required to follow any other instructions and to perform any other job-related duties requested by his or her supervisor.

    Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

    This job description supersedes prior job descriptions. When duties and responsibilities change and develop, the job description will be reviewed and is subject to changes of business necessity.

    BENEFITS INFORMATION:

    For information on Sysco's Benefits, please visit https://SyscoBenefits.com

    HOW WE PROTECT OUR ASSOCIATES

    COVID-19 Precaution(s):

    + Personal protective equipment and masks provided

    + Temperature screenings

    + Social distancing guidelines in place

    + Sanitizing, disinfecting, and cleaning procedures in place

    OVERVIEW:

    Sysco is the global leader in foodservice distribution. With over 57,000 associates and a fleet of over 13,000 vehicles, Sysco operates approximately 326 distribution facilities worldwide and serves more than 625,000 customer locations.

    We offer our associates the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

    AFFIRMATIVE ACTION STATEMENT:

    Applicants must be currently authorized to work in the United States.

    We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

    This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.


    Employment Type

    Full Time

  • Operations Systems Analyst - USBL - US
    Sysco Corp    Phoenix, AZ 85067
     Posted about 23 hours    

    Company:

    US0049 Sysco Arizona (Division of USA I)

    Zip Code:

    85353

    Minimum Level of Education:

    High School or Equivalent

    Minimum Years of Experience:

    3 Years

    Employment Type:

    Full Time

    Travel Percentage:

    0

    JOB SUMMARY

    This is an Operations position responsible for the implementation, upgrades, maintenance and training/support of all Operations department systems sites within a region. Must understand and recommend system enhancements to improve profitability and productivity. Additional responsibilities include, but are not limited to, validating the data produced and performing statistical analysis for the Operations Department Management and may also include providing management and direction to slotting staff.

    RESPONSIBILITIES

    + Understands, utilizes and seeks continuous improvements in the use of all Operations information systems including, but not limited to, Sysco Warehouse Management System (SWMS), Sysco Order Selection system (SOS), Sysco Loading System (SLS), slotting system, cubing, load mapping, Sysco Transportation System (STS), onboard computer system, routing software, safe driver behavior modification management software, engineered standards, business metrics reporting, incentive pay reporting and SAP and/or other systems as identified.

    + Responsible for the accountability, inventory, and maintenance of all Operations systems hardware, software, and radio frequency (RF) equipment, ensuring the efficient operation of the department.

    + Acts as a Region Operations Liaison for Operation systems upgrades.

    + Collaborate with local and corporate resources to schedule and complete system enhancements

    + Trains users in Operations hardware and/or software systems.

    + Recommends Operations systems hardware and software upgrades within Company guidelines.

    + Reviews and manages service contracts as necessary.

    + Develops and provides reports for management as directed.

    + Typical requests consist of consolidating information from various sources to provide executive summaries, trends, metrics, etc. (labor costs, accuracy, results, etc.)

    + Analyze data, identifies opportunities and propose actions to increase the effectiveness of the Operations departments.

    + Communicates with all other areas of the company as necessary and provides Operations information and reports as requested.

    + Collaborates with the Transportation Department and the Inbound and Outbound Warehouse management staff to maximize productivity.

    + Serves as essential personnel in times of catastrophic events and emergencies (hurricane, facility malfunction, etc.) locally and/or at other operating companies as required.

    + Performs management functions of staff selection, development, discipline, performance reviews and/or terminations if required.

    + Performs other duties as assigned by Management.

    + Complies with local, state and federal regulatory agencies (i.e. OSHA, FDA, USDA, etc.)

    Required Minimum Education/Experience:

    + High School Diploma or GED

    + One to three years of operations experience with information systems; or equivalent combination of education and related experience.

    + Obtain a Powered Industrial Equipment Certification from Sysco within 3 months.

    Abilities & Skills:

    + Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.

    + Ability to write reports, business correspondence, and procedure manuals.

    + Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

    + Ability to add, subtract, multiply, and divide into all units of measure; compute rate, ratio, and percent; uses whole numbers, common fractions, and decimals; demonstrates a general understanding of financial terminology and concepts.

    + Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

    + Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

    + Demonstrates excellent subject matter knowledge of, experience with and ability to learn Sysco technology software and programs and/or equivalent products. (i.e. Sysco Warehouse Management System (SWMS), Sysco Order Selection system (SOS), Sysco Loading System (SLS), slotting system, cubing, load mapping, Sysco Transportation System (STS), onboard computer system, routing software, safe driver behavior modification management software, engineered standards, business metrics reporting, incentive pay reporting, spreadsheet software, word processing software, SAP and/or other systems as identified.

    + Proficient in the use of all tools of the trade.

    + Working knowledge of shipping procedures and practices; inventory control processes, procedures, and practices; and inventoried product line specifications (dimensions, weight, etc.)

    + Demonstrate knowledge of methods, techniques, and procedures involved in repairs and replacement of hardware, software, and radiofrequency equipment.

    + Ability to successfully engage and lead individual and team discussions and meetings.

    + Understands team dynamics and work well within a team structure.

    + Capable of working with peers and associates from other departments and shifts proactively and constructively.

    + Ability to understand and execute all relevant policies and procedures in a consistent, timely and objective manner.

    + Ability to work in a disciplined, consistent, timely and objective manner and capable of following established policies, procedures and practices.

    + Complies with local, state and federal regulations.

    + Ability to plan and organize own activities; analyze and disseminate forms; manage work time efficiently; follow procedures and policies; identify and solve problems; and manage multiple priorities.

    Physical Demands:

    + While performing the duties of this job, the associate is regularly required to talk or hear.

    + The associate is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance; use hands and fingers to operate a calculator, computer and/or telephone.

    + The associate is frequently required to stoop, kneel, crouch, or crawl.

    + The associate must occasionally lift and/or move up to 100 pounds.

    + Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

    Work Environment:

    + While performing the duties of this job, the associate is regularly exposed to wet, hot, extreme cold and/or humid conditions; and moving mechanical parts.

    + The associate works non-traditional business hours including evenings, nights, weekends, holidays and on-call.

    + The associate may occasionally be required to travel to other Operating Companies or the corporate office as business needs dictate (i.e. training, business continuation, etc.).

    + The associate is occasionally exposed to high, precarious places.

    + The associate is occasionally exposed to fumes or airborne particles.

    + The noise level in the work environment is usually moderate.

    NOTICE: The above statements are intended to describe the general nature of the environment and level of work being performed by this job. This job description in no way states or implies that the duties and responsibilities listed are the only tasks to be performed by the associate in this job. The associate will be required to follow any other instructions and to perform any other job-related duties requested by his or her supervisor.

    Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

    This job description supersedes prior job descriptions. When duties and responsibilities change and develop, the job description will be reviewed and is subject to changes of business necessity.

    BENEFITS INFORMATION:

    For information on Sysco's Benefits, please visit https://SyscoBenefits.com

    HOW WE PROTECT OUR ASSOCIATES

    COVID-19 Precaution(s):

    + Personal protective equipment and masks provided

    + Temperature screenings

    + Social distancing guidelines in place

    + Sanitizing, disinfecting, and cleaning procedures in place

    OVERVIEW:

    Sysco is the global leader in foodservice distribution. With over 57,000 associates and a fleet of over 13,000 vehicles, Sysco operates approximately 326 distribution facilities worldwide and serves more than 625,000 customer locations.

    We offer our associates the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

    AFFIRMATIVE ACTION STATEMENT:

    Applicants must be currently authorized to work in the United States.

    We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

    This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.


    Employment Type

    Full Time

  • Operations Systems Analyst - USBL - US
    Sysco Corp    El Mirage, AZ 85335
     Posted about 23 hours    

    Company:

    US0049 Sysco Arizona (Division of USA I)

    Zip Code:

    85353

    Minimum Level of Education:

    High School or Equivalent

    Minimum Years of Experience:

    3 Years

    Employment Type:

    Full Time

    Travel Percentage:

    0

    JOB SUMMARY

    This is an Operations position responsible for the implementation, upgrades, maintenance and training/support of all Operations department systems sites within a region. Must understand and recommend system enhancements to improve profitability and productivity. Additional responsibilities include, but are not limited to, validating the data produced and performing statistical analysis for the Operations Department Management and may also include providing management and direction to slotting staff.

    RESPONSIBILITIES

    + Understands, utilizes and seeks continuous improvements in the use of all Operations information systems including, but not limited to, Sysco Warehouse Management System (SWMS), Sysco Order Selection system (SOS), Sysco Loading System (SLS), slotting system, cubing, load mapping, Sysco Transportation System (STS), onboard computer system, routing software, safe driver behavior modification management software, engineered standards, business metrics reporting, incentive pay reporting and SAP and/or other systems as identified.

    + Responsible for the accountability, inventory, and maintenance of all Operations systems hardware, software, and radio frequency (RF) equipment, ensuring the efficient operation of the department.

    + Acts as a Region Operations Liaison for Operation systems upgrades.

    + Collaborate with local and corporate resources to schedule and complete system enhancements

    + Trains users in Operations hardware and/or software systems.

    + Recommends Operations systems hardware and software upgrades within Company guidelines.

    + Reviews and manages service contracts as necessary.

    + Develops and provides reports for management as directed.

    + Typical requests consist of consolidating information from various sources to provide executive summaries, trends, metrics, etc. (labor costs, accuracy, results, etc.)

    + Analyze data, identifies opportunities and propose actions to increase the effectiveness of the Operations departments.

    + Communicates with all other areas of the company as necessary and provides Operations information and reports as requested.

    + Collaborates with the Transportation Department and the Inbound and Outbound Warehouse management staff to maximize productivity.

    + Serves as essential personnel in times of catastrophic events and emergencies (hurricane, facility malfunction, etc.) locally and/or at other operating companies as required.

    + Performs management functions of staff selection, development, discipline, performance reviews and/or terminations if required.

    + Performs other duties as assigned by Management.

    + Complies with local, state and federal regulatory agencies (i.e. OSHA, FDA, USDA, etc.)

    Required Minimum Education/Experience:

    + High School Diploma or GED

    + One to three years of operations experience with information systems; or equivalent combination of education and related experience.

    + Obtain a Powered Industrial Equipment Certification from Sysco within 3 months.

    Abilities & Skills:

    + Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.

    + Ability to write reports, business correspondence, and procedure manuals.

    + Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

    + Ability to add, subtract, multiply, and divide into all units of measure; compute rate, ratio, and percent; uses whole numbers, common fractions, and decimals; demonstrates a general understanding of financial terminology and concepts.

    + Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

    + Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

    + Demonstrates excellent subject matter knowledge of, experience with and ability to learn Sysco technology software and programs and/or equivalent products. (i.e. Sysco Warehouse Management System (SWMS), Sysco Order Selection system (SOS), Sysco Loading System (SLS), slotting system, cubing, load mapping, Sysco Transportation System (STS), onboard computer system, routing software, safe driver behavior modification management software, engineered standards, business metrics reporting, incentive pay reporting, spreadsheet software, word processing software, SAP and/or other systems as identified.

    + Proficient in the use of all tools of the trade.

    + Working knowledge of shipping procedures and practices; inventory control processes, procedures, and practices; and inventoried product line specifications (dimensions, weight, etc.)

    + Demonstrate knowledge of methods, techniques, and procedures involved in repairs and replacement of hardware, software, and radiofrequency equipment.

    + Ability to successfully engage and lead individual and team discussions and meetings.

    + Understands team dynamics and work well within a team structure.

    + Capable of working with peers and associates from other departments and shifts proactively and constructively.

    + Ability to understand and execute all relevant policies and procedures in a consistent, timely and objective manner.

    + Ability to work in a disciplined, consistent, timely and objective manner and capable of following established policies, procedures and practices.

    + Complies with local, state and federal regulations.

    + Ability to plan and organize own activities; analyze and disseminate forms; manage work time efficiently; follow procedures and policies; identify and solve problems; and manage multiple priorities.

    Physical Demands:

    + While performing the duties of this job, the associate is regularly required to talk or hear.

    + The associate is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance; use hands and fingers to operate a calculator, computer and/or telephone.

    + The associate is frequently required to stoop, kneel, crouch, or crawl.

    + The associate must occasionally lift and/or move up to 100 pounds.

    + Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

    Work Environment:

    + While performing the duties of this job, the associate is regularly exposed to wet, hot, extreme cold and/or humid conditions; and moving mechanical parts.

    + The associate works non-traditional business hours including evenings, nights, weekends, holidays and on-call.

    + The associate may occasionally be required to travel to other Operating Companies or the corporate office as business needs dictate (i.e. training, business continuation, etc.).

    + The associate is occasionally exposed to high, precarious places.

    + The associate is occasionally exposed to fumes or airborne particles.

    + The noise level in the work environment is usually moderate.

    NOTICE: The above statements are intended to describe the general nature of the environment and level of work being performed by this job. This job description in no way states or implies that the duties and responsibilities listed are the only tasks to be performed by the associate in this job. The associate will be required to follow any other instructions and to perform any other job-related duties requested by his or her supervisor.

    Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

    This job description supersedes prior job descriptions. When duties and responsibilities change and develop, the job description will be reviewed and is subject to changes of business necessity.

    BENEFITS INFORMATION:

    For information on Sysco's Benefits, please visit https://SyscoBenefits.com

    HOW WE PROTECT OUR ASSOCIATES

    COVID-19 Precaution(s):

    + Personal protective equipment and masks provided

    + Temperature screenings

    + Social distancing guidelines in place

    + Sanitizing, disinfecting, and cleaning procedures in place

    OVERVIEW:

    Sysco is the global leader in foodservice distribution. With over 57,000 associates and a fleet of over 13,000 vehicles, Sysco operates approximately 326 distribution facilities worldwide and serves more than 625,000 customer locations.

    We offer our associates the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

    AFFIRMATIVE ACTION STATEMENT:

    Applicants must be currently authorized to work in the United States.

    We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

    This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.


    Employment Type

    Full Time

  • Operations Systems Analyst - USBL - US
    Sysco Corp    Avondale, AZ 85392
     Posted about 23 hours    

    Company:

    US0049 Sysco Arizona (Division of USA I)

    Zip Code:

    85353

    Minimum Level of Education:

    High School or Equivalent

    Minimum Years of Experience:

    3 Years

    Employment Type:

    Full Time

    Travel Percentage:

    0

    JOB SUMMARY

    This is an Operations position responsible for the implementation, upgrades, maintenance and training/support of all Operations department systems sites within a region. Must understand and recommend system enhancements to improve profitability and productivity. Additional responsibilities include, but are not limited to, validating the data produced and performing statistical analysis for the Operations Department Management and may also include providing management and direction to slotting staff.

    RESPONSIBILITIES

    + Understands, utilizes and seeks continuous improvements in the use of all Operations information systems including, but not limited to, Sysco Warehouse Management System (SWMS), Sysco Order Selection system (SOS), Sysco Loading System (SLS), slotting system, cubing, load mapping, Sysco Transportation System (STS), onboard computer system, routing software, safe driver behavior modification management software, engineered standards, business metrics reporting, incentive pay reporting and SAP and/or other systems as identified.

    + Responsible for the accountability, inventory, and maintenance of all Operations systems hardware, software, and radio frequency (RF) equipment, ensuring the efficient operation of the department.

    + Acts as a Region Operations Liaison for Operation systems upgrades.

    + Collaborate with local and corporate resources to schedule and complete system enhancements

    + Trains users in Operations hardware and/or software systems.

    + Recommends Operations systems hardware and software upgrades within Company guidelines.

    + Reviews and manages service contracts as necessary.

    + Develops and provides reports for management as directed.

    + Typical requests consist of consolidating information from various sources to provide executive summaries, trends, metrics, etc. (labor costs, accuracy, results, etc.)

    + Analyze data, identifies opportunities and propose actions to increase the effectiveness of the Operations departments.

    + Communicates with all other areas of the company as necessary and provides Operations information and reports as requested.

    + Collaborates with the Transportation Department and the Inbound and Outbound Warehouse management staff to maximize productivity.

    + Serves as essential personnel in times of catastrophic events and emergencies (hurricane, facility malfunction, etc.) locally and/or at other operating companies as required.

    + Performs management functions of staff selection, development, discipline, performance reviews and/or terminations if required.

    + Performs other duties as assigned by Management.

    + Complies with local, state and federal regulatory agencies (i.e. OSHA, FDA, USDA, etc.)

    Required Minimum Education/Experience:

    + High School Diploma or GED

    + One to three years of operations experience with information systems; or equivalent combination of education and related experience.

    + Obtain a Powered Industrial Equipment Certification from Sysco within 3 months.

    Abilities & Skills:

    + Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.

    + Ability to write reports, business correspondence, and procedure manuals.

    + Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

    + Ability to add, subtract, multiply, and divide into all units of measure; compute rate, ratio, and percent; uses whole numbers, common fractions, and decimals; demonstrates a general understanding of financial terminology and concepts.

    + Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

    + Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

    + Demonstrates excellent subject matter knowledge of, experience with and ability to learn Sysco technology software and programs and/or equivalent products. (i.e. Sysco Warehouse Management System (SWMS), Sysco Order Selection system (SOS), Sysco Loading System (SLS), slotting system, cubing, load mapping, Sysco Transportation System (STS), onboard computer system, routing software, safe driver behavior modification management software, engineered standards, business metrics reporting, incentive pay reporting, spreadsheet software, word processing software, SAP and/or other systems as identified.

    + Proficient in the use of all tools of the trade.

    + Working knowledge of shipping procedures and practices; inventory control processes, procedures, and practices; and inventoried product line specifications (dimensions, weight, etc.)

    + Demonstrate knowledge of methods, techniques, and procedures involved in repairs and replacement of hardware, software, and radiofrequency equipment.

    + Ability to successfully engage and lead individual and team discussions and meetings.

    + Understands team dynamics and work well within a team structure.

    + Capable of working with peers and associates from other departments and shifts proactively and constructively.

    + Ability to understand and execute all relevant policies and procedures in a consistent, timely and objective manner.

    + Ability to work in a disciplined, consistent, timely and objective manner and capable of following established policies, procedures and practices.

    + Complies with local, state and federal regulations.

    + Ability to plan and organize own activities; analyze and disseminate forms; manage work time efficiently; follow procedures and policies; identify and solve problems; and manage multiple priorities.

    Physical Demands:

    + While performing the duties of this job, the associate is regularly required to talk or hear.

    + The associate is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance; use hands and fingers to operate a calculator, computer and/or telephone.

    + The associate is frequently required to stoop, kneel, crouch, or crawl.

    + The associate must occasionally lift and/or move up to 100 pounds.

    + Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

    Work Environment:

    + While performing the duties of this job, the associate is regularly exposed to wet, hot, extreme cold and/or humid conditions; and moving mechanical parts.

    + The associate works non-traditional business hours including evenings, nights, weekends, holidays and on-call.

    + The associate may occasionally be required to travel to other Operating Companies or the corporate office as business needs dictate (i.e. training, business continuation, etc.).

    + The associate is occasionally exposed to high, precarious places.

    + The associate is occasionally exposed to fumes or airborne particles.

    + The noise level in the work environment is usually moderate.

    NOTICE: The above statements are intended to describe the general nature of the environment and level of work being performed by this job. This job description in no way states or implies that the duties and responsibilities listed are the only tasks to be performed by the associate in this job. The associate will be required to follow any other instructions and to perform any other job-related duties requested by his or her supervisor.

    Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

    This job description supersedes prior job descriptions. When duties and responsibilities change and develop, the job description will be reviewed and is subject to changes of business necessity.

    BENEFITS INFORMATION:

    For information on Sysco's Benefits, please visit https://SyscoBenefits.com

    HOW WE PROTECT OUR ASSOCIATES

    COVID-19 Precaution(s):

    + Personal protective equipment and masks provided

    + Temperature screenings

    + Social distancing guidelines in place

    + Sanitizing, disinfecting, and cleaning procedures in place

    OVERVIEW:

    Sysco is the global leader in foodservice distribution. With over 57,000 associates and a fleet of over 13,000 vehicles, Sysco operates approximately 326 distribution facilities worldwide and serves more than 625,000 customer locations.

    We offer our associates the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

    AFFIRMATIVE ACTION STATEMENT:

    Applicants must be currently authorized to work in the United States.

    We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

    This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.


    Employment Type

    Full Time

  • Mid-Level Software Developer – Apptio
    USAA    Phoenix, AZ 85067
     Posted about 23 hours    

    **Purpose of Job**

    We are seeking a talented Mid-Level Software Developer – Apptio for our San Antonio, Plano or Phoenix facility. This person may also work remotely, in a 100% remote work environment.

    The candidate selected for this position will work with the Technology Business Management IT Team supporting Apptio in USAA’s TBM Office. This candidate will be responsible for configuration support and continuous improvement of USAA IT’s TBM Cost Transparency, Billing, and Forecasting models, enhance TBM data quality and transparency, collaborate with CTO and leadership in identifying and implementing TBM technology roadmap at USAA.

    Engineering Professions Jobs that are part of a community have unique requirements established to maintain consistent application, usage and reporting structure. Please reach out to your HR Business Partner for additional information on specific requirements prior to posting and/or employee placement into this job.

    Provides support to the Enterprise through delivering best in class technology solutions. Engaged in all phases of the software systems and application development lifecycle which include gathering and analyzing requirements, designing, testing, documenting, and implementing software, responding to outages.

    **Job Requirements**

    **About USAA**

    USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

    **About USAA IT**

    Our most meaningful qualification isn't technical, it's human. Here, we don't just sit in front of a screen. We stand behind our 13 million members who rely on us every day.

    We're proud of USAA's strong history -- and we're even more passionate about our future. That's why we have a team of supportive and collaborative hardworking technology professionals focused on doing more for our members. And why we're continuing to add innovative problem solvers to our team. With us, you'll find exciting challenges that inspire you to continue learning and growing.

    **Tasks:**

    + Identifies and manages existing and emerging risks that stem from business activities and the job role.

    + Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.

    + Follows written risk and compliance policies, standards, and procedures for business activities.

    + Design, develop, code, and test complex technical solutions

    + Investigates and resolves complex application and system technical problems and production issues through troubleshooting techniques.

    + Continually improves operations by conducting complex systems analysis and recommending changes in policies and procedures.

    + Prepares and installs complex solutions by determining and designing system specifications, standards, and programming.

    + Follows the software development lifecycle.

    + Mentors’ junior engineers and may being mentoring peer engineers; Review teammates’ code

    **Minimum requirements:**

    + Bachelor’s Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree. OR Approved certification from CodeUp, Galvenize, VetFIT (Veterans for IT) or eFIT (Employees for IT)

    + 4 years of software development experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s)

    + 2 years of experience delivering technology solutions in all phases of the software systems and application development lifecycle to include leading code/design reviews.

    + Basic Understanding of one or more of the following: Java, Swift, Objective-C, Cobol, JavaScript, Kotlin, C++, HTML, CSS, SQL

    + Developing level of business acumen in the areas of business operations, risk management, industry practices and emerging trends.

    + Experience supporting efforts to address production issues through troubleshooting applications and systems.

    + Experience articulating technical challenges and solutions

    **Preferred experience:**

    + TBM certification

    + 3+ plus years of Apptio toolset and configuration experience, including hands on knowledge of:

    + Solution design, configuration, testing, and deployment of cost transparency, Bill of IT, and IT Planning

    + Metric reporting and report configuration

    + Methodology for cost allocations

    + Experience working as a technical point of contact to resolve Apptio model and data quality issues

    + Operational knowledge of IT infrastructure domains

    + Working knowledge in financial management

    + Strong skills in data analysis

    + Working knowledge of ITSM and CMDB

    + Experience with Apptio, ServiceNow, or ERP integration

    The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

    **Compensation:**

    USAA has an effective method for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this skill is: $88,200.00 - $158,900*

    Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

    **Geographical Differential:** Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

    **Shift premium:** will be addressed on an individual-basis for applicable roles that are consistently scheduled for non-core hours.

    **Benefits:**

    At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

    Please click on the link below for more details.

    USAA Total Rewards (https://hrportal.ehr.com/usaa/Prospective-Employees)

    **Relocation** assistance is **Not** **Available** for this position.


    Employment Type

    Full Time

  • Business Applications Analyst
    UKG (Ultimate Kronos Group)    Phoenix, AZ 85067
     Posted about 23 hours    

    Business Applications Analyst

    **General Information**

    Ref #:

    20220028707

    Travel Amount Required:

    Up to 25%

    Job Type:

    Regular-Full Time

    Location:

    USA - USA - Remote

    **Description & Qualifications**

    Description

    UKG is looking for a self-driven Business Systems Analyst to support the Professional Services organization’s tools and processes. As a Business Systems Analyst on the Global Services Operations team, you will be an essential member of an agile team, responsible for the delivery of functionality to support multiple cross functional groups.

    You will be accountable for researching, analyzing, and documenting clear and actionable business requirements in a way that they can be distributed across one or more development teams, to incrementally deliver desired functionality in the CRM and CPQ space.

    Primary Duties and Key Responsibilities:

    • Take ownership of the delivery/introduction of feature enhancements and new capabilities with focus on Service tools like Salesforce, Oracle CPQ Cloud (BigMachines), Salesforce CPQ, and other Professional Services systems

    • Analyze business problems and provide short- and long-term solutions to stakeholders/users

    • Provide technical expertise in identifying, evaluating, and developing systems and procedures that meet user requirements

    • Research & refine functional requirements, communicating directly with customers in collaboration with Product and Development Managers

    • Lead the creation of designs with Practice Directors and Stakeholder input and collaborate on detailed functional designs

    • Write user stories and test scenarios for system changes to help guide UAT sessions

    • Write detailed release notes with background of changes (why) and steps for using the new functionality if applicable

    • Understand and triage customer issues, defects, enhancement requests and backlog items conducting any necessary technical research or team collaboration and prioritizing appropriately

    • Create materials (presentations, demos) to help train additional teams on new functionality

    • Communicate with multiple stakeholders and synthesize multiple inputs.

    • Validate proposed value with stakeholders using research, prototypes, and designs

    • Manage multiple iterations of requirements, keep track of the rationale for changes and ensure stakeholder approval

    • Coordinate and plan meetings to gather requirements, propose solutions, distribute to development teams and UAT sessions

    Qualifications

    • Strong analytical skills to understand business requirements and decompose into more granular level requirements

    • Salesforce and CPQ experience with at least 2 years of basic/Jr Admin knowledge.

    • Ability to work independently and balance multiple priorities

    • Ability to work in a collaborative team environment to solve business problems

    • Effective communication skills; listening, written and verbal; ability to communicate complex concepts to both technical and non-technical stakeholders

    • Think imaginatively and intuitively while quickly grasping and synthesizing new ideas

    • Ability to see "big picture" and to prioritize

    • Strong interpersonal and collaboration skills

    • Excellent written, verbal communication and presentation skills

    • BA or BS degree or equivalent practical experience

    Education

    • BA or BS degree or equivalent practical experience

    • Certifications in Salesforce, CPQ, and/or Project Management are highly desirable or at least 3 years of working experience within the Salesforce platform

    Company Overview

    Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at **www.ukg.com/careers**

    EEO Statement

    **Equal Opportunity Employer**

    Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

    View The EEO is the Law poster (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm) and its **supplement** .

    View the Pay Transparency Nondiscrimination Provision (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)

    UKG participates in E-Verify. View the E-Verify posters here (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf) .

    Colorado Pay Law

    If you are a Colorado resident and this role is available in Colorado or remote, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request. Please send an email to **UKGcareers@ukg.com**

    **Disability Accommodation**

    For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com or please call 1 (978) 250 9800.


    Employment Type

    Full Time

  • Quality Systems Engineer
    Snap Inc.    Remote, AZ
     Posted about 23 hours    

    **Snap Inc. (https://www.snap.com/en-US/)** **is a camera company. We believe that reinventing the camera represents our greatest opportunity to improve the way people live and communicate. Our products empower people to express themselves, live in the moment, learn about the world, and have fun together.**

    **Snap Lab is home to our hardware products** **with a world-class research & development team. We are focused on pushing the boundaries of what a camera can be, specifically overlaying computing on the real world. Next Generation** **Spectacles** **are our first pair of glasses that bring augmented reality to life.** **Pixy (https://pixy.com/)** **is your friendly flying camera – pocket-sized and free flying, taking the magic of Snapchat and letting it fly.**

    **We're looking for a Quality Supply Engineer to join the Snap Lab team!**

    **What you’ll do:**

    + **Manage the Quality System in accordance with ISO9001:2015 accreditation**

    + **Lead quality related problem solving and root cause analysis during manufacturing, and drive issues to closure**

    + **Monitor and analyze the Quality System performance, through various Key Process**

    + **Manage process and system audits at suppliers, assess risk, and implement improvement and verification plans**

    + **Develop and review the key quality performance measures of suppliers.**

    + **Coordinate corrective and preventive actions arising from non-conforming product, process, or system events**

    + **Serve as focal point/resource, provide training and support to ensure knowledge is disseminated throughout the organization**

    **Knowledge, Skills & Abilities:**

    + **Excellent problem-solving skills supported by experience of coordinating controlled experiments to assist in areas like failure and yield analysis**

    + **Ability to generate clear and concise technical reports**

    + **Knowledge of quality and documentation systems, from both an improvement and implementation perspective**

    + **Knowledge of liquid crystal display systems**

    + **Familiarity with optics, image acquisition, and image processing**

    + **Demonstrated competence with quality tools (Design of Experiments, SPC, Cause & Effect, FMEA, Gauge R&R)**

    **Minimum Qualifications:**

    + **Bachelor’s degree in a related technical field such as electrical, mechanical, or optical engineering or physical sciences or equivalent years of experience**

    + **5+ years of quality systems engineering experience in a high volume manufacturing environment within the electronics, microelectronics, or automotive industries**

    + **Experience in the implementation of, and accreditation to ISO9001:2015**

    **Preferred Qualifications:**

    + **Experience in yield analysis and improvement**

    + **Experience in a Continuous Improvement Six Sigma role**

    + **Hands-on experience with test equipment and data acquisition**

    + **Display experience in LCoS, OLED, LCD, DLP, etc.**

    + **Experience with IATF16949:2016 standards**

    + **Qualified ISO9000 series Auditor**

    **At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets. If you have a disability or special need that requires accommodation, please don’t be shy and contact us at accommodations-ext@snap.com.**

    **Our Benefits (https://careers.snap.com/benefits)** **: Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid maternity & paternity leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success!**

    **About Us**

    Snap Inc. is a camera company. We believe that reinventing the camera represents our greatest opportunity to improve the way people live and communicate. Our products empower people to express themselves, live in the moment, learn about the world, and have fun together.

    At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets.

    If you have a disability or special need that requires accommodation, please don’t be shy and contact us at accommodations-ext@snap.com .

    Applicant and Candidate Privacy Policy (https://storage.googleapis.com/hris-assets/Applicant\_and\_Candidate\_Privacy\_Policy.pdf)


    Employment Type

    Full Time

  • Lead Systems Engineer / Okta Administrator
    Salesforce.com, Inc    Phoenix, AZ 85067
     Posted about 23 hours    

    _To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts._

    **Job Category**

    Products and Technology

    **Job Details**

    **Job Title: Lead Systems Engineer, Okta Administrator**

    **Location:** San Francisco, CA or Remote

    The Salesforce Digital Platform team is responsible for innovating the Salesforce digital experience globally, demonstrating outstanding technology and systems—including Salesforce’s platform. Salesforce continues to grow rapidly, and our digital experience ensures that visitors, prospects, customers, and trailblazers can connect with Salesforce content and capability seamlessly and engagingly.

    **Role Description:**

    We are looking for an Okta administrator/Lead Systems Engineer to support implementation, support and ongoing operations of identity solution management on Okta. This would also include enablement and on-boarding of applications within Salesforce to the Trailblazer ID authentication service and adoption of new sign-up and login experiences for visitors to salesforce web properties and the support of websites and applications for authentication and profile services. This role will work closely with product management, engineering, program management and technical operations teams to improve adoption practices and support improvements to user experiences and platform services.

    **Responsibilities:**

    + Implement authentication flows and Integrate applications using SAML, and OIDC on to Okta

    + Configure factor enrollments, sign on and application policies

    + Completing day-to-day operational tasks to support users of the Okta service

    + Operate as a technical authority to support teams as part of onboarding to Trailblazer ID authentication service

    + Contribute to the strategy and approach to accelerate and optimize on-boarding of engineering development teams and web properties to Trailblazer ID.

    + Facilitate the implementation of new features on the identity platform

    + Support product management collection and review requirements from clients of the service.

    + Embrace DevOps functions for testing and environment management across teams

    **Minimum Requirements:**

    + BA/BS/MS degree or equivalent experience in Information Technology or Computer Sciences

    + Okta certified (admin and/or consultant)

    + Experience implementing identity solutions, preferably Okta, and System for Cross-domain Identity Management (SCIM)

    + 10+ years hands on experience with engineering operations or enterprise operations

    + Demonstrated ability to lead overall business initiative or several components of large, sophisticated projects with direct experience in Agile and Scrum

    + Engineering background or experience with systems implementation and adoption.

    + Confirmed experience around standard methodologies regarding Application implementations, including design patterns, release management, deployment strategies, and testing

    + Service-oriented attitude and customer focus with keen eye towards various trends in application support and platform administration and look for process improvements and automations to offset manual work.

    + Ability to learn and apply new technologies or concepts quickly

    + Experience deploying and maintaining SSO solutions like Okta

    + Proficient with the AuthN/AuthZ and core identity standards like SAML 2.0, OAuth 2.0 and OIDC

    + Good project management skills with ability to juggle multiple projects/tasks across various user groups

    + Must be a self-starter and Salesforce enthusiast who thrives on working in fast-paced environment

    + Excellent verbal and written communication skills

    **Preferred Requirements:**

    + Familiarity with web technologies including front-end component frameworks, content management and technical site operations.

    + Apex Development experience

    + Experience with TechOps and DevOps strategies and practices

    + Experience with Identity management products or specifically Salesforce Identity

    **Accommodations**

    If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form (https://careers.mail.salesforce.com/accommodations-request-form) .

    **Posting Statement**

    At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

    Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce.com (http://salesfore.com/) or Salesforce.org .

    Salesforce welcomes all.

    Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

    Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.

    Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being ranked by Fortune as one of the “Most Admired Companies in the World” and one of the “100 Best Companies to Work For” eleven years in a row, and named “Innovator of the Decade” and one of the “World’s Most Innovative Companies” eight years in a row by Forbes.

    There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that’s so much bigger than themselves, an industry, and their company.

    We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.


    Employment Type

    Full Time


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