Mcccd_pipelineaz_com

Computer and Information Technology

Computer User Support Specialists

Provide technical assistance to computer users.

A Day In The Life

Computer and Information Technology Field of Interest

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Salary Breakdown

Computer User Support Specialists

Average

$49,670

ANNUAL

$23.88

HOURLY

Entry Level

$35,960

ANNUAL

$17.29

HOURLY

Mid Level

$47,660

ANNUAL

$22.92

HOURLY

Expert Level

$59,360

ANNUAL

$28.54

HOURLY


Current Available & Projected Jobs

Computer User Support Specialists

2,179

Current Available Jobs

18,560

Projected job openings through 2024


Top Expected Tasks

Computer User Support Specialists


Knowledge, Skills & Abilities

Computer User Support Specialists

Common knowledge, skills & abilities needed to get a foot in the door.

KNOWLEDGE

Computers and Electronics

KNOWLEDGE

Customer and Personal Service

KNOWLEDGE

English Language

KNOWLEDGE

Telecommunications

KNOWLEDGE

Engineering and Technology

SKILL

Reading Comprehension

SKILL

Active Listening

SKILL

Speaking

SKILL

Critical Thinking

SKILL

Complex Problem Solving

ABILITY

Oral Comprehension

ABILITY

Written Comprehension

ABILITY

Oral Expression

ABILITY

Near Vision

ABILITY

Information Ordering


Job Opportunities

Computer User Support Specialists

  • Senior Platform Power and Performance Systems Engineer
    Microsoft Corporation    Tempe, AZ 85282
     Posted about 12 hours    

    Microsoft Cloud Hardware Infrastructure Engineering is the team behind Microsoft’s expanding Cloud Infrastructure and responsible for powering Microsoft’s “Intelligent Cloud” mission. Cloud AI & Advanced Systems Engineering (CAASE) team is instrumental in defining and delivering operational measures of success for hardware manufacturing, improving the planning process, quality, delivery, scale, and sustainability related to Microsoft cloud hardware. We are looking for a phenomenal Systems Engineer with a strong passion in Platform Performance and Power.

    As a Senior Hardware Systems Engineer, you will be the technical voice to the program collaborating across several functional teams from Silicon to customers within Microsoft. You will be leading the system level power and performance validation, defining the KPIs (key performance indicators) for the platform, investigating new workloads and benchmarks, and influencing architecture decisions to deliver high quality solutions to the customers. This is an excellent opportunity to work on next generation architectures and provide innovative solutions to customers.

    \#CAASE #AZURE #Cloud #azurehwjobs

    **Responsibilities**

    + Collaborate with several cross functional teams across silicon, platform, and customer teams to build hardware solutions for Microsoft Azure’s data center deployments.

    + Design and validate the power and performance of Microsoft’s next generation hardware platforms, from silicon to data center cluster. Build validation plans and strategies to be executed by Microsoft’s ODMs and other 3 rd

    + Develop guidelines and KPIs for system and solution power and performance. Collaborate with silicon, hardware design, and architecture teams to align on landing zone targets.

    + Investigate, analyze, and drive automation of new benchmarks and workloads to reflect customer use cases and scenarios.

    + Use statistical analysis methods to identify performance bottlenecks that may affect the platform’s TCO. Identify possible solutions to complex problems and drive to closure.

    + Provide technical leadership and collaborate across teams to come up with the best solution possible using the “One Microsoft” mindset.

    **Qualifications**

    Required Qualifications

    + BS in Electrical, Computer, or Software Engineering.

    + 7+ years of relevant experience in power and performance design, validation, and optimization on SoCs, servers, storage, and/or network platforms.

    + Understanding of SoC or embedded system architecture, design lifecycle, and tools is a must.

    + Experience with popular workload measurement methodologies including SPECcpu, Linpack, and FIO.

    + Understanding of AI/ML workloads and how to validate software stacks, such as tensorflow.

    + Experience with hardware, firmware, & software (system & application stack) interfaces and understanding dependencies and impact to power and performance.

    Preferred Qualifications:

    + MS or PhD in Electrical, Computer, or Software Engineering.

    + Knowledge of high-volume server design and manufacturing is desired.

    + System engineering process & practices – requirements definition, architecture, implementation, and validation.

    + Experience working across disciplines and organizations to resolve complex issues.

    + Strong communication skills (verbal and written).

    + Knowledge of high-speed networking and system interconnect technologies.

    + Demonstrated ability to perform in a high paced product development environment.

    + Demonstrated ability to lead design, test, and debug complex hardware technologies for product development.

    + Knowledge about datacenters & operations at scale.

    + Experience managing hardware programs through the entire product lifecycle.

    ual opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form (https://careers.microsoft.com/us/en/accommodationrequest) .

    Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

    Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.


    Employment Type

    Full Time

  • Senior Network Systems Engineer
    Microsoft Corporation    Tempe, AZ 85282
     Posted about 12 hours    

    Microsoft Cloud Hardware Infrastructure Engineering is the team behind Microsoft’s expanding Cloud Infrastructure and responsible for powering Microsoft’s “Intelligent Cloud” mission. Cloud AI & Advanced Systems Engineering (CAASE) team is instrumental in defining and delivering operational measures of success for hardware manufacturing, improving the planning process, quality, delivery, scale and sustainability related to Microsoft cloud hardware. We are looking for a phenomenal Systems Engineer with a strong passion for customer focused solutions, insight and industry knowledge to envision and implement future technical solutions that will manage and optimize the Cloud infrastructure.

    As a **Senior Network Systems Engineer** , you will be the technical voice to the program collaborating across several functional teams from Silicon to customers within Microsoft. You will be leading the network hardware validation and influencing architecture to deliver high quality solutions to the customers. You will also develop guidelines for end to end validation strategies, system bring-up, and system evaluation. This is an excellent opportunity to work on next generation architecture and provide innovative solutions to customers.

    \#CAASE #AZURE #Cloud #azurehwjobs

    **Responsibilities**

    + Collaborate with architects to design and develop highly scalable network solutions. Provide feedback as these cutting-edge networks are deployed.

    + Create requirements based on architecture and track progress towards meeting those requirements.

    + Partner with hardware designers and network operations teams to validate the quality, stability, and reliability of complex networks.

    + Define and set the overall validation strategy for network infrastructure. Drive internal and external teams to develop and execute test plans.

    + Develop high quality tooling, automation, performance metrics, and telemetry, at scale.

    + Improve overall network optimization and efficiency through tuning network links, managing link budget, and other methods.

    + Partner closely with cross functional teams to define, assess risks, prioritize, and implement new technologies and features.

    + Drive teams to consensus to align on key milestones, technical decisions, and integration with a larger solution.

    + Act as a main technical point of contact for cross functional teams and customers throughout the NPI lifecycle.

    **Qualifications**

    Required Qualifications

    + BS / MS in Electrical, Computer Engineering or equivalent experience.

    + 5+ years of experience in designing, operating, or validating large scale production networks.

    + Experience leading validation strategies and debugging complex hardware technologies.

    + Experience assessing technical risks, driving solutions, and impact assessment.

    + Experience with RoCE and other networking protocols.

    Preferred Qualifications:

    + Expertise in network architecture, design, and operation.

    + Demonstrated ability to perform in a high paced product development environment.

    + Demonstrated ability to lead design, test, and debug complex hardware and software technologies for product development.

    + Knowledge about datacenters & operations at scale.

    + Experience managing hardware programs through the entire product lifecycle.

    + System engineering process & practices – requirements definition, architecture, implementation & validation.

    + Experience configuring and operating routing, switching, and optical hardware and software from major vendors and manufacturers.

    + Knowledge of how L2/L3 networks operate.

    + Experience with test methodologies, plans, cases, and developing test automation.

    + Experience working across disciplines and organizations to resolve complex issues.

    + Strong communication skills (verbal and written).

    Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form (https://careers.microsoft.com/us/en/accommodationrequest) .

    Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

    Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.


    Employment Type

    Full Time

  • Network Security Systems Engineer - Opportunity for Working Remotely
    VMware    Phoenix, AZ 85067
     Posted about 14 hours    

    VMware’s **Network Virtualization & Security Business Unit (NSBU)** **Solution Engineering Organization** is looking to a hire a dedicated Pre-Sales Engineer, who will be responsible for driving the sales and adoption of VMware’s next generation security platform, VMware NSX and NSX Defender. This role will be responsible for Network Detection and Response and will work directly with NSBU Product Management & Engineering, the VMware Virtual Network and Security Field Sales teams, and directly with customers to increase the footprint of VMware NSX NDR within your assigned account base.

    As a Network Security Solutions Engineer, you are responsible for driving the technical sales cycles to ensure customer success and revenue goals derived from VMware NSX. You will be focused on selling the value of NSX NDR Platform.

    **Location:** This is a home office based position and will require travel.

    **Travel:** 25%

    If you think this is a good match for you, please read on and apply today! We look forward to reviewing your resume.

    **Job Role and Responsibilities:**

    + Present VMware Security vision and technologies, strategy, and product roadmaps to executives, technical management and technical engineers

    + Maintain deep technical and business knowledge of cloud computing, networking applications, network security, industry directions, and trends

    + Maintain working knowledge of competitive architectures

    + Assist sales in preparation of proposals, statement of work, and supporting documents for prospects

    + Work collaboratively with sales associates, product management, technical marketing and engineering during the development, launch and continuing refinement of NSBU products

    + Maintain, grow, and leverage technical pre-sales relationships with key partner field organizations and VMware System Engineers

    + Understand and articulate the impact of Network Security to a customer’s physical IP network, operations and future network and networking security architectures

    **Required Skills:**

    + 5+ years’ experience insecurity focused technology related work, including pre-sales systems engineer or customer-facing engineer working on large scale enterprise and service provider environments

    + experience selling network infrastructure based security appliances (Firewalls, SSL/IPSec VPNs, security proxies)

    + Understand what it takes to be a successful pre-sales systems engineer

    + Startup mentality - “whatever it takes”

    + Enthusiastic and charismatic presentation skills

    + Hypervisor hands on and architecture experience in at least one of the following: VMware / Xen / KVM

    + Experience or good understanding of any of the following cloud management systems: OpenStack, CloudStack, vCloud Automation Center (vCAC), vCloud Director (vCD)

    + Understand Datacenter networking fabric topologies and common architectures deployed both Layer 2 and Layer 3 based

    + Ability to communicate with Security Architects and other members of the team

    + Translate customer requirements and quantify them to bring back to product management

    + Must be comfortable and have a desire for hands-on duties supporting customers during product demonstrations, training, and PoCs

    + Ability to run Proof of Concepts onsite with customers and project manage the entire activity

    + Ability to deliver basic training & workshop sessions as part of the pre-sales process

    + A Bachelor’s Degree in Computer Science, Engineering, Mathematics, related field or equivalent experience

    **Preferred Skills:**

    + We look for individuals who have integrity and share our values

    + You would be a great fit if you are independent, yet have a huge desire to give back to your team

    + Being Passionate about technology and its impact on customers is important

    + A high level of social intelligence will help you see the political dynamics of any customer situation

    This job requisition is not eligible for employment-based immigration sponsored by VMware.

    Due to the Biden Administration issuing an Executive Order (EO) that effectively mandates COVID-19 vaccination for all U.S. based employees of federal contractors and subcontractors, all U.S. based VMware employees will be required to have their final vaccination dose (e.g., second dose of Pfizer or Moderna, or single dose of J&J) by January 4, 2022. Specifically, this means that all U.S. based VMware employees will need to be fully vaccinated by January 18th, 2022, or by their first date of employment if after that date, subject to legally required accommodations.

    **Category :** Sales

    **Subcategory:** Systems Engineering

    **Experience:** Manager and Professional

    **Full Time/ Part Time:** Full Time

    **Posted Date:** 2021-12-05

    VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what’s possible today at http://careers.vmware.com.

    Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.


    Employment Type

    Full Time

  • Business Analyst
    Verint Systems, Inc.    Phoenix, AZ 85067
     Posted about 14 hours    

    At Verint, we believe customer engagement is at the core of global brands. Our mission is to help organizations discover opportunities scarcely imagined by connecting work, data, and experiences enterprise wide. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.Verint.com.

    Overview of Job Function:

    The Business Analyst (BA) is responsible for gaining and communicating a clear understanding of the business needs of our customers and for defining business requirements that deliver an exceptional user experience while meeting those business needs. The BA works independently as part of a strategic consulting engagement and as a member of a delivery team. The BA is responsible for managing tasks and deliverables across multiple projects simultaneously. The expertise and work effort primarily focus on identifying, understanding, and documenting key customer problems.

    Principal Duties and Essential Responsibilities:

    + Identify, validate, and prioritize business problems that can be addressed by our technology, engaging the appropriate project team members where appropriate.

    + Serve as the primary point of contact and consult with appropriate stakeholders to determine and document business, functional, and technical requirements for our client implementations.

    + Maintain a broad view of the project to ensure that requirements in any given area continue to align with the project’s success criteria.

    + Manage key work streams to include successful engagement with client stakeholders, facilitation of client meetings and workshops, coordination definition and development of deliverables and identification of new and existing opportunities.

    + Critically evaluate large volumes of summary- or detail-level business data from varying sources and present actionable feedback about the findings to executives, information architects, and other project stakeholders.

    + Continually measure the performance of existing software implementations with a focus on identifying enhancements to improve the user experience and business value.

    + Collect and accurately interpret and communicate reports and business metrics to support decisions in the software development lifecycle.

    + Present solution recommendations to stakeholders based upon collected data and best practices from other projects.

    + Contribute to the maintenance of internal process and standards documentation.

    + Contribute feedback to the development and improvement of proprietary tools and new products.

    Minimum Requirements:

    + Bachelor’s degree or equivalent work experience.

    + Minimum of 3-5 years’ experience working in the areas of Business/Systems Analysis, Systems Integration & Deployment, Customer Relationship. Management, Process Engineering, Knowledge/Content Management, or Call Center/Customer Service operations.

    + Microsoft Office (PowerPoint, Word, Excel) skills.

    + Highly organized individual with excellent time management skills; highly flexible individual who can handle frequent deadlines and unplanned requests for quick action or response.

    + Strong organizational skills to effectively assist in the management of multiple projects from inception to completion, adhering to deadlines, within budget and with high quality.

    + Excellent verbal and written communication skills.

    + Excellent presentation skills.

    + Attention to detail skills.

    + Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations.

    Preferred Requirements:

    + Experience within a technology organization.


    Employment Type

    Full Time

  • Business Analyst
    VIVA USA Inc    Phoenix, AZ 85067
     Posted about 14 hours    

    Job Description: The client is looking for a contracted IT Business Analyst to lead and deliver on a single complex project. The Business Analyst serves as the vital link between the information technology organization and business units by supporting and ensuring the successful completion of analytical, building, testing, documenting and deployment tasks of the software development life cycle. This is a one-year contract position and will be primarily a telecommute position. Responsibilities: Gathering requirements from the business and develop technical specs for new development, updates, and bug fixes Identify and drive improvements for processes, controls, and customers Participates in the design and enhancement of operational systems, business processes, and reports Assesses project and/or business needs and produces supporting data and reports Charts existing business processes to define current business activities for the development of procedures and models Develops and documents business processes including documenting business rules, flow charts, and inter-department work flow Researches, reviews, and analyzes the effectiveness and efficiency of existing processes and develops strategies for enhancing or further leveraging these processes Prepares UAT test cases and coordinates UAT with business leaders Perform data validation/quality assurance analysis Assist in pre-go-live user acceptance testing (UAT) efforts and respond quickly to issues that arise Participate in regular status calls and meetings with clients and internal staff Create and maintain documentation related to project implementation and transition phases Ensure the Project Manager is updated on actions due Perform other duties as assigned Required Skills: Strong analytical, troubleshooting, and problem-solving skills with the ability to understand business and requirements Strong MS Office suite skills (Excel, Word, PowerPoint) Results and client focused with a sense of urgency Knowledge of SDLC process and Agile methodologies Ability to closely work with non-technical business leaders Experience with business process design Effective interpersonal, communication, and organizational skills Highly proficient with Microsoft Visio, Word, Project, Excel and other application in the Microsoft Office suite Team-oriented mentality and experience working as part of a team to achieve complex goals Experience working in a client facing environment preferred Experience working in a project management environment preferred Knowledge of Software Development Life Cycle (SDLC) preferred Knowledge of relational databases required, SQL/Oracle preferred Proven ability to manage multiple projects and complete complex tasks to a high level of accuracy and under pressure required Exceptional written and verbal communication skills required Required Education, Experience and Certifications Bachelor's degree plus five (5) years of experience in business analysis (or equivalent experience) CCBA, CBAP, CFLBA, CPRE, PBA certifications preferred General knowledge of methodologies and techniques for systems analysis and design, business process modeling, requirements gathering, quality assurance, and software development Familiarity with Business Analysis Body of Knowledge (BABOK) Highly proficient with Microsoft Outlook, Visio, Word, Project, Excel and other application in the Microsoft Office suite Strong customer service skills Excellent interpersonal, written and oral communication skills Responds promptly to customer needs; takes a customer-centric approach to problem solving; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments; manages difficult or emotional customer situations; fosters relationships FBI background and fingerprint check is required for this position Required Education, Experience and Certifications Bachelor’s degree in Computer Science, Business or related field 8 years of IT-related or relevant enterprise project management experience including 4 years of experience as a senior project manager Active and accredited project management certification required. o Project Management Professional (PMP) certification preferred o Certified ScrumMaster (CSM)/Advanced Certified ScrumMaster (A-CSM) o Certified Scrum Professional ScrumMaster (CSP-SM) o Professional Scrum Master (PSM) I, II, or III. VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.


    Employment Type

    Full Time

  • Technical Business Analyst
    VIVA USA Inc    Phoenix, AZ 85067
     Posted about 14 hours    

    Description: Technical Business Analyst Imagine designing world-class online educational experiences for hundreds of thousands of K-12 students, teachers, parents, and client. The client is creating award-winning educational web applications and you can contribute to our success by crafting the very best user interfaces using the bleeding-edge web technologies. POSITION SUMMARY The technical business analyst’s primary objective is helping businesses implement technology solutions in a cost-effective way by determining the requirements of a project or program, and communicating them clearly to stakeholders, facilitators and partners. Candidates submitted for technical business analysis roles at ADE IT must have excellent communication skills with both technical and non-technical audiences and must have expertise working on SCRUM teams in Agile environments. RESPONSIBILITIES Understand what business units (internal customers) do, how goals are accomplished and key process dependencies that may exist Identify, document, and communicate complex requirements across systems and business domains Understand the integration of processes across domains, scope, charter, plans Collect business requirements and prepare written requirements using ADE IT specified formats to ensure continuity of requirement documents across projects Develop Agile Product Backlog items for presentation to development teams and business owners including appropriate assumptions, acceptance criteria, user/system details, and non-functional requirements Prepare business process maps, high-level work flows, use cases, functional specifications, wireframes, process flow diagrams, and report mock ups Support development teams in obtaining clarification of requirements/features from business units in a timely manner to avoid delays in development cycle Analyze business requirements to identify/suggest feature requirements, develop user stories, assist in identifying and documenting scope of work procedures and decision flows Identify business processes for redesign; Determine how to improve existing business process; Identify modifications to automated processes Ability to communicate technical information to a non-technical audience and to communicate business information to a technical audience Participate in QA process by understanding the implementation and helping to define test cases based on user requirements Verify solution meets defined requirements and coordinate User Acceptance Testing with stakeholders and development team. Performs other duties as assigned or apparent REQUIREMENTS Bachelor’s degree in Computer Science, Information Technology, or related field preferred; Master’s degree preferred Minimum of 4 years’ practical experience in technical business analysis required Minimum of 3 years’ experience in scrum/agile environments; Scrum certification preferred Experience generating requirements from the client/business and documenting. Experience with process improvement, workflow, benchmarking and / or evaluation of business processes required Advanced level of proficiency with PC based software programs and automated database management systems required (Excel, Access, PowerPoint) required Knowledge of current Microsoft .NET technologies including C#, VB.NET, ASP.Net, and SharePoint highly preferred Working knowledge of Microsoft Team Foundation Services 2013 preferred Working knowledge of relational databases and database structures is required Strong aspiration to learn new technologies Ability to communicate analysis findings such as trends and opportunities to clients/business users in writing and verbally required Demonstrated ability to use discretion, make sound decisions, and maintain confidentiality Proven strong relationship-building and communication skills with team members and business users. Ability to work with a minimal amount of direction while being pro-active in keeping their management informed of project related issues. Ability to respectfully question ideas and share a point of view with others in support of the business requirements and needs. Ability to effectively communicate with various levels of employees ranging from entry level to senior leadership. Ability to manage multiple projects at the same time and shift priorities quickly. Experience working on an Agile/Scrum team preferred. Proven strong problem-solving skills, troubleshooting, and root cause analysis. Experience in the education industry preferred VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.


    Employment Type

    Full Time

  • Application Developer
    VIVA USA Inc    Phoenix, AZ 85067
     Posted about 14 hours    

    Description: JOB RESPONSIBILITIES: • This position works under the supervision of the Development Manager. The person in this position will be responsible for: • Designing, implementing, and maintaining applications associated with the agency’s mission • Participating in project teams involved in the planning, design, development and testing of new applications • Ensuring that existing interfaces and programs comply with changes in technology directives and/or Department statues, regulations, and rules • Writing technical documentation on application specifications and maintaining effective working relationships to improve the systems of the agency • Developing and applying business knowledge in one or more functional areas • Performing other duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Knowledge of: • The theory, principles and practices of system specification standards, applications programming, database technology, and the principles of software development life cycle. • User-centered design, responsive Web design, and best practices regarding accessibility • Agile, Scrum and Lean methodologies Skill in: • Experience developing applications using C#, .Net, MVC Framework with Visual Studio, Agile methodology with MS TFS. • Ability to write custom HTML5 code and CSS. • Working knowledge of Javascript frameworks such as Bootstrap, React. • Conceptual knowledge of relational databases such as Oracle, SQL Server. • Troubleshooting, analysis, and resolution of technical issues. • Verbal and written communication. • Establishing and maintaining effective working relationships with the agency. • Problem-solving and attention to detail. Ability to: • Identify opportunities for use of solutions to improve efficiency and reduce waste. • Design and/or code applications based on defined user requirements. • Analyze user needs and design effective system to adapt to changing environments and new technologies • Evaluate and test emerging technologies. • Balance, prioritize and organize multiple tasks • Work collaboratively in teams and across organizations • Synthesize feedback and adjust plans accordingly • Build strong relationships inside and outside the organization • Develop and write technical documentation • Quickly learn and develop in new programming languages, APIs, and platforms • Maintain confidentiality • Work well independently and in a team environment SELECTIVE PREFERENCE(S): Bachelor’s degree in Computer Science with 1 year of programming and analysis experience or equivalent. The preferred candidate will be able to demonstrate that they can develop applications using HTML, CSS, and Javascript. We would also like to see included in your resume examples of projects you have worked on that are online or posted on Github that speak to your ability to use the technologies we are looking for. VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.


    Employment Type

    Full Time

  • IT - Application Developer
    VIVA USA Inc    Goodyear, AZ 85338
     Posted about 14 hours    

    Description : Review and understand the previous versions of the application that were written in React. Code, test, and debug the re-write of the application using .NET core, Angular v8.o , MVC. Adhere to the client software development methodology. Review and understand the current version & data model of the application that was written in React. Code, test, and debug the re-write of the application using .NET core, Angular v8.o , MVC. Adhere to the client software development methodology. Work closely with the Lead Developer to understand the design documentation determine sprint durations and deliverables participate in daily stand-up meetings present completed work at each sprint deliver accepted application as designed VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.


    Employment Type

    Full Time

  • Application Developer (DCO)
    Vectrus    Sierra Vista, AZ 85635
     Posted about 14 hours    

    Overview

    This position description is subject to change at any time as needed to meet the requirements of the program or company.

    The DCO Division within RCC-C is looking for a candidate with strong scripting abilities, experience with systems security administration, and network security technologies. The Application Developer will design, implement, automate, maintain, and optimize measures protecting systems, networks, and information.

    Responsibilities

    Major Job Activities:

    + Develop software tools through computer programming and reverse engineering software.

    + Develop and distribute in-house content based on tippers from higher organizations and the Threat Hunt Team.

    + Assess new technology, architecture, and platforms and provide input for integration and implementation plans.

    + Maintain, improve, and document developed software tools to include technical documentation such as source code, APIs, and manuals for end-users.

    + Analyze network posture and generate detailed analytical reports.

    + Maintain security by monitoring and ensuring compliance with standards, policies, and procedures, conducting incident response analysis.

    + Assist the customer in designing, documenting, and maintaining test and laboratory networks.

    + Maintain, update, test, and implement signatures and policies for each sensor managed by the RCC-C.

    Material & Equipment Directly Used:

    + Basic Office Equipment.

    Working Enviornment:

    + Normal office environment.

    + May require support during periods of non-traditional working hours including nights or weekends.

    Physical Activities:

    Must be able to lift/push/pull 40 lbs. unassisted.

    Qualifications

    Minimum Qualifications:

    Education / Certifications:

    + IAT Level II Certification: CCNA Security, CySA+, GICSP, GSEC, Security+ CE, CND, SSCP.

    + One of the following CSSP-IS Certifications: CEH, CySA+, GICSP, SSCP, CHFI, CFR, Cloud+, CND (Must be different from IAT II certification).

    + Bachelor of Science (BS) Degree.

    + ITIL v4 Foundation certification desired upon hire, required within three months of hiring date.

    + U.S. citizenship is required.

    + Active TS/SCI (Top Secret/Sensitive Compartmentalized Information).

    Experience / Skills:

    + Five (5) years applicable experience working with various data (network and systems) technologies, with a minimum of two (2) years. focused on information systems security software development.

    + Experience with computer language and application development.

    + Excellent Interpersonal, organization, writing, communicating, and briefing skills.

    + Excellent analytical and problem-solving skills.

    + Assembly, C, C++, Perl, Java, Python, .Net, SQL, PowerShell, SharePoint.

    Supervisory / Budget Responsiblities:

    Acts in a technical based supervisory capacity.

    We are committed to an inclusive and diverse workplace that values and supports the contributions of each individual. This commitment along with our common Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation and expand our success in the global marketplace. Vectrus is an Equal Opportunity /Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, protected veteran status or status as an individual with a disability. EOE/Minority/Female/Disabled/Veteran.


    Employment Type

    Full Time

  • Information Technology Specialist (APPSW/DATAMGT)
    U.S. Army Training and Doctrine Command    Fort Huachuca, AZ 85670
     Posted about 14 hours    

    Summary About the Position: This position is in the Defense Civilian Intelligence Personnel System (DCIPS). Employees occupying DCIPS positions are in the Excepted Service and must adhere to U.S. Code, Title 10, as well as Department of Defense Instruction 1400.25. This position is located at the ST-APF-W1E8AA USA INTELLIGENCE CTR/FORT HUACHUCA. Provide Knowledge Management technical support, programming, and innovative solutions for all training courses offered. Responsibilities Maintain, modify, and develop programs which comprise a segment of the mission to educate human intelligence professionals serving in the joint-service Defense HUMINT Enterprise. Serve as Blackboard Administrator responsible for the Learning Management Systems (LMS) and the direct delivery of instruction or training services of a professional nature to Intelligence Community (IC) organizations worldwide. Design, write, test, debug, and maintain applications software that meet functional requirements. Technical expert on web application, design, development, customization, deployment and training, web systems planning, and management projects. Serve as LMS Database Architect and Administrator; responsible for a set of programs and software applications. Specialized areas include the following: database design and management, information retrieval, distributed processing, decision support systems, programmer productivity tools, and extensive work with fourth generation programming languages, etc. Develop and maintain web-based applications and web pages to support the IC. Program client-side scripting, passing variables between different applications, and other functions. Develop and code programs using a variety of programming languages as applicable to the project. Develop and code programs using such programming languages as HTML5, CSS, Java Script, Jscript, SQL, jQuery, and Visual Basic. Receive and respond to trouble reports from systems and applications software users. Troubleshoot application design, logic, code and tests, debug systems, and resolve problems using available resources. Develop, implement, and troubleshoot database structures and related code designed to facilitate curriculum design and course execution, development and maintenance of workflows, and support functions. Requirements Conditions of Employment Qualifications Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. 10-Point Other Veterans? Rating30 Percent or More Disabled Veterans5-Point Veterans' PreferenceCurrent Army Defense Civilian Intelligence Personnel System (DCIPS) EmployeeCurrent Department of Army Civilian EmployeesCurrent DoD Defense Civilian Intelligence Personnel System (DCIPS) Employee (non-Army)Current Permanent Department of Defense (DOD) Civilian Employee (non-Army)Defense Civilian Intelligence Personnel System (DCIPS) Interchange AgreementDisabled Veteran w/ a Service-Connected Disability, More than 10%, Less than 30%Non-Department of Defense (DoD) TransferPrior Federal Service EmployeeUnited States Citizen Applying to a DCIPS Position Army DCIPS positions apply Veteran's Preference to preference eligible candidates as defined by Section 2108 of Title 5 U.S.C., in accordance with the procedures provided in DoD Instruction 1400.25, Volume 2005, DCIPS Employment and Placement. In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. To qualify, applicants must have one year or more of specialized experience that demonstrates a practical knowledge of Blackboard Learning Management System (LMS) administration and database management functions as demonstrated by performance of all of the following: 1. Conducting LMS systems administration functions; 2. Providing technical support and troubleshooting issues of the LMS system; and, 3. Developing, implementing and troubleshooting databases. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GG/GS-09). Specialized experience includes, or was supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined: (1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: completing thorough and accurate work independently, even in the most difficult or stressful situations; occasionally reviewing work completed by others; (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation; (3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: convincingly conveying complex information to customers; presenting thoughts that are well-organized and demonstrating confidence in the facts and ideas; adjusting style when working with individuals with different levels of understanding; using various methods to explain and convey information; and, (4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate. OR Substitution of Education for Experience: Ph.D or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M. in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as: Management Information Systems; Computer Engineering; Computer Science; Computer Programming and Software Engineering. (Note: You must submit a copy of your transcripts for verification purposes.) You will be evaluated on the basis of your level of competency in the following areas: Computer LanguagesDatabase Management SystemsInformation Technology ArchitectureSystem Administration Education FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html Additional Information Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration. You will be required to provide proof of U.S. Citizenship. Direct Deposit of Pay is required. Must be able to obtain and maintain a Top Secret security clearance based on a T5 investigation/Single Scope Background Investigation (SSBI) with eligibility for sensitive compartmented information (SCI). Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees. If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet. This is a Career Program (CP) 34 - Information Technology Management position. TERM: This announcement is for a term position. Permanent employees who apply, are selected for, and ultimately accept this position will be converted to a term appointment. Term positions in DCIPS may be extended up to a maximum of five years. This position may be converted to permanent without further competition after completion of two years of continuous service in this position. Multiple positions may be filled from this announcement. Salary includes applicable locality pay or Local Market Supplement. If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application. Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest. Recruitment and/or Relocation Incentive may be authorized. This does not include Superior Qualifications and Special Needs Pay-Setting Authority and Special Qualifications Appointments ; Creditable Service for Annual Leave Accrual for Non-Federal Work Experience and Experience in the Uniformed Service; and, Student Loan Repayment Program. Position is designated as Mission Essential. May be required to report for or remain at work during inclement weather or when operations are disrupted; dismissal or closure announcements do not apply to Mission Essential positions.


    Employment Type

    Full Time


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