At Verint, we believe customer engagement is at the core of global brands. Our mission is to help organizations discover opportunities scarcely imagined by connecting work, data, and experiences enterprise-wide. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com.
Overview of Job Function:
The Account Executive is responsible for driving business in assigned accounts (new and installed as assigned) with a concentration on new add-on business and product expansion across the Northeast and Southeast Territory. The AE is expected to identify, drive, and sell Verint solutions and maintain effective account relationships within their assigned territory. The AE is responsible for owning and setting the account strategy and vision, developing a plan to execute the tactics and strategies necessary to hit both quarterly and annual sales objectives. Additionally, the Account Executive will be working with both the Account Management and Associated Account Executive in those territories to support the account strategy and vision within the assigned territory. This role will also be responsible for establishing and maintaining effective cross-functional relationships and interactions with other internal departments such as Pre-Sales, Channels, Sales Operations, Product House and Customer Support to name a few.
Principal Duties and Essential Responsibilities:
+ Execute the Company’s public sector (state, provincial, and local) sales strategies and achieve established sales quota in the assigned territory by identifying business opportunities through territory management, target account prospecting, and profiling.
+ Responsible to lead all regularly scheduled calls and assign tasks with accountability to the virtual team members.
+ Owns the Executive relationships and is responsible for understanding the customers’ business needs and direction.
+ Be up to speed with all current events within the account, understand the political landscape, be able to manage relationships at all levels, and be able to map our solutions to help them meet their business objectives.
+ Develops and owns the overall sales pipeline and is responsible for both closing and prospecting into Verint’s top accounts.
+ Effectively conducts interaction with accounts at all levels; face-to-face calls, conference calls, webex, and email communications.
+ Thoroughly assess the customer’s needs and present the appropriate solution, utilizing the region’s presales resources as needed.
+ Serves as a focal point for customer support issue escalation and maintains high levels of customer satisfaction and loyalty with customers.
+ Provide effective sales presentations and product demonstrations to assigned customers and prospects.
+ Maintain effective relationships with established customers and develop strategies to maximize revenue opportunities through increased portfolio usage.
+ Provide the sales management team with accurate and timely reporting of activities including weekly and monthly sales forecasts, the status of the sales pipeline, and results of prospecting activities.
+ Provide routine and accurate updates to the Company’s sales database with account activity and status.
+ Maintain a comprehensive and ongoing knowledge of Verint products and technology, public sector market space, as well as industry trends.
+ Five years of sales experience and success in selling high-value, complex, and long sales cycle enterprise software and/or high-value services.
+ Bachelor's Degree or equivalent work experience
+ Proven and successful sales track record of quota attainment
+ Must be able to effectively prospect and identify business opportunities, conduct needs analysis and present and close solutions sales to targeted accounts.
+ Effective and Professional presentation and communication skills, both written and verbal are required with the ability to penetrate and establish relationships with customer’s senior-level executives.
+ Must possess excellent negotiation and closing skills with the proven ability to qualify prospects from both an operational and financial standpoint
+ Experience selling Enterprise software and Software (SaaS)
+ Travel approximately 50-75%.
+ Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations
+ The ability to obtain the necessary credit line required to travel
+ Working knowledge of value-added ROI business process sales engagements/tools
+ Previous experience in responding to RFPs and working with Government contract agreements
+ Knowledge of CCaaS, Contact Center, Workforce Management, and /or CRM/ERP software background desired
+ 2+ years of Business to Government selling from existing and from a lead development
At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations discover opportunities previously only scarcely imagined by connecting work, data, and experiences enterprise wide. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com. As an equal opportunity employer, Verint Systems, Inc. prides itself in providing employees with a work environment in which all individuals are treated with respect and dignity. This means we are committed to providing equal opportunity to all qualified employees and applicants for employment without regard to one’s race, color, religion, national origin, age, sex (including pregnancy, sex stereotyping, gender identity, gender expression, or transgender status), disability, alienage or citizenship status, marital status, creed, genetic predisposition or carrier status, sexual orientation, Veteran status, political affiliation or any other classification or characteristic protected by applicable federal, state or local laws. This policy applies to all terms and conditions of employment including but not limited to hiring, placement, promotion, compensation, training, leave of absence or termination.
For US Applicants
2023 Benefits Offering (https://fa-epcb-saasfaprod1.fa.ocs.oraclecloud.com:443/fscmUI/faces/AtkHelpPortalMain?TopicId=300000136388017)
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