**You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.**
**Optum** is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together.**
This position is full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am – 4:30pm CST. It may be necessary, given the business need, to work occasional overtime and/or weekends.
We offer weeks of paid training. The hours of the training will be based on schedule or will be discussed on your first day of employment.
_*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy._
+ Responsible for performing daily audits of patient records, comparing patient financial accounts, and patient medical records to ensure patient accounts reflect accurate and verifiable charges.
+ Assists Business Office and Revenue Integrity with billing issues.
+ Identifies hospital charging and nursing documentation issues and relates these to the appropriate department managers.
+ Reconciles the number of charges and patients for Surgical Services, Out-of-Area Anesthesia, Emergency Department, and Women's Services.
+ Reviews patient charts for completeness and verifies all information is accurately documented and charged.
+ Enters appropriate patient charge codes into patient accounting system.
+ Documents additions and corrects errors to electronic medical record (EMR) according to departmental standards .
+ Communicates with staff for needed documentation to complete charting for accurate charging and billing.
+ Communicates departmental charging issues to the appropriate department manager/supervisor.
+ Provides support to Billing, Patient Accounting, and Finance representatives to assist with billing issues and patient inquires.
+ Provides ongoing education for staff to communicate and improve charge capture and documentation.
+ Educates and orients staff to the charging practices and documentation standards for the department.
+ Maintains an understanding of medical record practices, standards, and regulations.
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
+ High School Diploma / GED
+ 6+ months of experience working in a health care industry (customer service, patient care, billing/accounting, patient records)
+ Experience with Microsoft Word, Excel (create, edit, save documents and spreadsheets) and Outlook (email and calendar management)
+ Ability to work during our normal business hours of 8:00am – 4:30pm CST, Monday - Friday including the flexibility to work occasional overtime given the business need
+ Must be 18 years or older
+ Experience working within the health care Industry (billing,records)
+ Experience working in a hospital, physician's office or medical clinic setting
+ A clerical or administrative support background
+ Ability to keep all company sensitive documents secure (if applicable)
+ Required to have a dedicated work area established that is separated from other living areas and provides information privacy
+ Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
+ Requires critical thinking skills and decisive judgment
+ Works under minimal supervision
+ Must be able to work in a stressful environment and take appropriate action
**California, Colorado, Connecticut, Nevada, New Jersey, New York, Washington or Rhode Island Residents Only:** The hourly range for California / Colorado / Connecticut / Nevada / New York / New Jersey / Washington / Rhode Island residents is $22.45 - $43.89 per hour. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission._
_Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
While all employers are vetted to meet the Maricopa Guidelines, the job postings are not individually reviewed. Students should be diligent in ensuring they are applying for positions that meet their needs and are not in violation of the Maricopa guidelines.