About the Team
We are looking for dedicated individuals, excited to be a part of our culture!
Donor Network of Arizona’s mission is to make the most of life through the gift of organ and tissue donation. We challenge ourselves and others every day to realize Arizona's potential to save and improve lives. Every employee at Donor Network of Arizona is responsible for embracing the organizational culture by upholding the Donor Network of Arizona’s core values of Positive Energy, Passion and Eagerness.
We Offer:
Competitive Salary Range: $65K-$81K
Organizational Incentive Program Annually, up to 10% (7% at target)*
Very Generous Medical, Dental & Vision Insurance
Paid Life Insurance and LTD Insurance
Voluntary Life Insurance options
403b employer match and profit sharing
Generous Tuition Assistance Program
Employee Assistance Program
Employee Wellness Program
Tobacco Free Workplace
About the position:
This position is responsible for the support of servers, applications, and the help desk at the Donor Network of Arizona (DNA). The applications may be in-house, custom or vendor supplied and will require this position to gain a high level of understanding about each application. The position will collaborate with other IT staff in supporting servers and other backend equipment and will have a clear understanding of the IT infrastructure. This position is also responsible for working with other team members in supporting end users, resolving any issues they have and tracking this information in the IT Helpdesk system.
The Systems and Support Administrator (SSA) is responsible in part for ensuring that applications run optimally, and in collaboration with entire IT Team plans and executes upgrades and provides administrative services. This position requires the ability to work as a team, review documentation and come to conclusions that will lead to the successful implementation and continued production support of various applications. The SSA has foundational responsibility for end user support needs across the entire organization.

The SSA position also works with other IT staff members to complete special projects, including coordinating upgrades and technology roll outs. He or she is part of the team that evaluates new technologies and provides input into purchases. This position will provide input into IT departmental standards.

This position is involved with the management of the network and servers and will be required to monitor specific aspects of each. This position supports users and equipment in multiple locations and may require travel and/or work outside of standard business hours.

Qualifications:
High School Diploma with Equivalent/Relevant IT and industry experience.
Healthcare related technologies
VMWare basics
MS Windows Servers
Office Suite
End User Hardware
IT Support tools
Mobile use support/technologies
Preferred Qualifications:
Associates degree OR 5 years full-time IT experience
5 Years of Application support experience
5 Years of direct End User Support in Healthcare setting
1 Years of VMWare intro experience with on-going interest
3 Years of Telecommunications support
Telecommunications support

Donor Network of Arizona is a drug free workplace.