Foresight Intelligence is a privately held, self-funded and rapidly growing entrepreneurial data company. Foresight is focused on streamlining data + revolutionizing industries such as construction, agriculture and beyond. We thrive on creativity, problem-solving and continuous improvement! It’s an exciting time of immense growth; we’ve built a powerful machine capable of processing massive amounts of data in a world where even a one second lag is too long. The timing is perfect for a lot of potential opportunities; while the work is challenging and the pace is fast, it’s also incredibly rewarding. As a team, we achieve more in one day than most do in a week. Together, we work hard, we have fun, we brainstorm, we love ideas, and we give high-fives in the hallway. If you are interested in working in an environment where your voice matters and where your actions have a direct positive impact on the team and on the customer, you are in the right place!

Reports To: VP of Technology

Position Summary: Our Business Intelligence Analyst Will take ownership of solution implementation in response to customer requests. Customers will rely on our BI Analyst as a trusted resource for timely and accurate implementation of new business requirements.

Job Duties and Responsibilities:

+ Research and implement solutions for customer requests

+ Collaborate with Project Management, the Customer Success Team and customers to assist with release updates and deployments.

+ Diagnose and troubleshoot internal and external technical issues.

+ Ask customers targeted questions to quickly understand business requirements.

+ Properly escalate implementation challenges to appropriate internal teams.

+ Provide prompt and accurate updates on work estimate, expected timeline, and current status.

+ Refer to the internal database or external resources to provide accurate tech solutions.

+ Prepare accurate and timely reports and ensure all issues are properly logged.

+ Prioritize and manage several requests at one time.

+ Document technical knowledge in the form of notes and manuals.

+ Maintain a patient and cheerful demeanor while building relationships with clients.

+ Perform other duties as required/assigned.

Minimum Requirements:

+ Bachelor’s degree in Computer Science, IT, Software Engineering or equivalent knowledge, skills and experience.

+ 3 years proven experience as a Technical Business Analyst, Software Solutions Engineer or similar role.

+ Strong experience with SQL Server.

+ Knowledge of API languages including JSON and XML.

+ Some experience with C# preferred.

+ Experience with IoT and telematics a plus

+ Prior experience working in a software development environment preferred.

+ Good understanding of computer systems, mobile devices and other tech products.

+ Ability to diagnose and troubleshoot technical issues.

+ Excellent problem-solving and communication skills.

+ Ability to plan implementation based on high level directions and self-manage day to day tasks.

+ Ability to perform small scale project planning.

+ Ability to follow projects through to completion, adhering to tight timelines

+ Ability to learn new technologies quickly, step outside your own comfort zone and handle unfamiliar challenges enthusiastically

+ Enjoys work (overcoming obstacles is fun!), loves to help people and can work well independently or in groups

+ Excellent written and verbal communication skills.

Physical Requirements:

+ Remaining in a stationary position, often standing, or sitting for prolonged periods.

+ Moving about to accomplish tasks or moving from worksite to another location such as customers office.

Repeating motions that may include the wrists, hands, and/or fingers.

Powered by JazzHR