TEKsystems Mesa, AZ 85213
70% chat support, 30% phone support, Short term contract opportunity!
Location: Mesa, Arizona, 85202
Schedule: Open availability Monday-Saturday from 5AM-9PM(8 hours a day 5 days a week)
Description:
-Customer service representative for online bookstore serving high schools
nationwide
-Responsibilities include answering customer questions, addressing complaints,
and providing support
-Must be a problem solver, quick learner, and empathetic to customer concerns
-Communication with customers via email, phone, and instant messaging
-Proficiency with computers, Google Apps, and Microsoft Office required; high
attention to detail needed
Qualifications:
-Must have 2+ years of strong customer service experience
-Strong computer skills
-Strong Email and Phone skills
-35 WPM or higher typing speed
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
While all employers are vetted to meet the Maricopa Guidelines, the job postings are not individually reviewed. Students should be diligent in ensuring they are applying for positions that meet their needs and are not in violation of the Maricopa guidelines.