We are seeking a dedicated and detail-oriented Collections Specialist to join our team. The ideal candidate will be responsible for managing and collecting on assigned accounts to meet or exceed performance targets. This role requires excellent communication skills, strong decision-making abilities, and a commitment to maintaining positive customer relationships while achieving collection goals.

**Pay: $19.00**

+ Temp-to-hire with professional growth opportunities.

+ Full benefits package, including 401(k).

+ Possibility to work a hybrid schedule

**Key Responsibilities:**

1. **Account Management:**

2. Collect on assigned accounts with a minimum efficiency of 95% or better.

3. Meet or exceed individual performance expectations, including minimum daily contact rates, managing repossession inventory, and staying within the past due budget.

4. **Payment Processing:**

5. Process customer drafts, fee waivers, Right to Cure notices, and other deferrals on accounts in accordance with written policy guidelines.

6. Handle customer payments through electronic drafts accurately and efficiently.

7. **Credit and Account Analysis:**

8. Order updated credit bureau reports and initiate skip tracing processes as needed, following established guidelines.

9. Document all collection efforts and customer interactions thoroughly in the system in line with procedural requirements.

10. **Communication and Reporting:**

11. Regularly communicate with management regarding the status of problem accounts, providing updates and seeking guidance as necessary.

12. Perform general customer service duties, addressing customer inquiries and providing assistance in a professional manner.

**Must-Have Skills/Prior Experience:**

+ High School diploma or equivalent.

+ Excellent written and verbal communication skills, including effective telephone communication.

+ Strong interpersonal skills, with the ability to build rapport and work effectively with customers and team members.

+ Demonstrated problem-solving abilities and strong decision-making skills.

+ Proficiency in basic computer applications, including MS Office products.

+ Ability to work well in a team environment.

**Apply Now:**

+ Passionate about financial guidance and career growth?

+ Join us in a dynamic team environment!

**Pay Details:** $19.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.