Job Description

We are seeking a collaborative and innovative Technical Writer to join our team. This role involves creating comprehensive documentation and tutorials for a variety of new technology products being launched internally. The Technical Writer will ensure that all communications are clear, concise, and aligned with our brand, enabling internal users to effectively utilize our products through self-service. Additionally, this role includes documenting basic secretary-type communications as needed.

Key Responsibilities:

-Develop and maintain detailed documentation and tutorials for new product launches.

-Collaborate with product managers, developers, and other stakeholders to gather information and ensure accuracy.

-Create user-friendly guides, FAQs, and other support materials to assist internal users.

-Ensure all documentation is consistent with the company's branding and messaging.

-Update and revise existing documentation as products evolve.

-Assist with documenting internal communications and secretary-type tasks as required.

-Participate in team meetings and contribute to the continuous improvement of documentation processes.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

-Proven experience as a Technical Writer, preferably in the technology sector.

-Experience with creating tutorials and user guides for technology products.

-Knowledge of content management systems (CMS) and other documentation tools.

-Basic understanding of software development and technology concepts.

-Excellent written and verbal communication skills.

-Strong attention to detail and ability to convey complex information clearly and concisely.

-Ability to work collaboratively in a team environment.

-Innovative approach to problem-solving and documentation.

-Familiarity with documentation tools and software. null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].