**Primary City/State:**

Sun City, Arizona

**Department Name:**

Clinical Care Operations

**Work Shift:**

Night

**Job Category:**

Administrative Services

Find your path in health care. We want to change the lives of those in our care – and the people who choose to take on this challenge. If you’re ready to change lives, we want to hear from you.

Clinical Care Operations (CCO) is the hub of patient management for the facility, including: unit staffing, bed assignment, house supervision, emergency preparedness (code events and internal disasters), patient transports, dispatch, and data analysis. Several employee groups report to this department, including clinical positions such as RN House Senior Managers, SWAT Nurses, and the Resource Team (RNs, Nursing Assistants, Patient Care Assistants, Unit Coordinators, and Behavioral Health Technicians), plus non-clinical roles such as Office Supervisors, Transport Supervisors, Dispatchers, Placement Liaisons, and Information Specialists.

As a Placement Liaison, you will play a vital role in coordinating staff coverage throughout the assigned hospital to ensure a high level of patient care. In addition, you will provide administrative support for the entire Clinical Care Operations department. The ideal candidate will thrive in a fast-paced, ever-changing environment, managing multiple tasks, and working within a variety of software programs. This is a Part-Time position. Hours will be from 2:30am- 12pm for 3 shifts per week. Weekend rotations and holidays are required in this role. Enjoy a flat rate $1/hour weekend shift differential and an 18% night shift differential when applicable.

Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life.

Banner Boswell Medical Center has provided exceptional health care to the communities in the northwest area of metro-Phoenix for over five decades. Today, our 410-bed acute-care hospital is nationally recognized by U.S. News and World Report as one of Arizona’s Best Hospitals. Banner Boswell offers a full range of acute care services, including cardiology, vascular, thoracic, oncology, orthopedics, neurology, general surgery, robotic surgery, rehabilitation, emergency, stroke, intensive care, pulmonary, urology, and inpatient wound management. We've earned the Society of Thoracic Surgeons highest quality award for CABG & aortic valve replacement and the Joint Commission’s Advanced Certification as a Primary Stroke Center.

POSITION SUMMARY

This position is responsible for facility-wide patient and/or staff placement operations. Serves as a liaison between both internal and external customers. Manages data as related to operations. Performs Utilization Management functions as required by facility

CORE FUNCTIONS

1. Acts as the “Command Center” for Hospital. Coordinates with internal personnel and external agencies to address continual demand for patient placement and/or staffing requirements and maintains list of anticipated needs and projected resources.

2. Enters, maintains, and archives data in computer files for departments as required using multiple software platforms.

3. Identifies, resolves and communicates real and potential problems and information to appropriate Nursing leadership. Prioritizes safe utilization of resources.

4. Creates and distributes individualized ad-hoc reports upon management request.

5. Facility based position with hospital-wide impact on patient throughput. Efficiently balances requests with available resources under tight deadlines and conflicting priorities.

MINIMUM QUALIFICATIONS

High school diploma/GED or equivalent working knowledge.

The position also requires skills and abilities typically gained with 1 year of experience in a healthcare office setting, previous experience in patient services or admitting would be very helpful. Must have medical terminology, excellent verbal and written communication skills, organizational skills and critical thinking skills. Must have the ability to work under tight time constraints and meet deadlines while working on a variety of projects. Employees working at Banner Behavioral Health Hospital or the Whole Health Clinic must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

Must be proficient with commonly used office software and equipment.

PREFERRED QUALIFICATIONS

Associate Degree preferred.

Additional related education and/or experience preferred.

DATE APPROVED 06/16/2019

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EEO/Female/Minority/Disability/Veterans (https://www.bannerhealth.com/careers/eeo)

Our organization supports a drug-free work environment.

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EOE/Female/Minority/Disability/Veterans

Banner Health supports a drug-free work environment.

Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability