Business Continuity and Emergency Management Program Manager

Location:

Tempe, AZ, US

Date: Nov 8, 2024

**Requisition ID** : 18020

**Join us in building a better future for Arizona!**

SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of Arizona's best employers by Forbes. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.

**Why Work at SRP**

At SRP, we foster an inclusive work environment and believe everyone should have a fair chance to work, regardless of who they are. That’s why we value teams with diverse perspectives, experiences, and backgrounds to help SRP deliver on its mission of providing reliable, affordable and sustainable water and power.

SRP's success is rooted in our employees' happiness, health, and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits:

+ Pension Plan (at no cost to the employee)

+ 401(k) plan with employer matching

+ Available your first day: Medical, vision, dental, and life insurance

+ Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)

+ Parental leave (up to 4 weeks) and adoption assistance

+ Wellness programs (including access to a recreation and fitness facility)

+ Short and long-term disability plans

+ Tuition assistance for both undergraduate and graduate programs

+ 10 Employee Resource Groups for career development, community service, and networking

**Summary**

Provides evaluation, recommendations, methodologies, direction, expertise, leadership, and management of the enterprise-wide Business Continuity program. Adheres to the ten professional practices for Business Continuity Management to include developmental improvement and maintenance of the departmental and corporate programs. The Business Continuity & Emergency Management (BCEM) Program Managers cross-train as a team to address Business Continuity, Emergency Management, and Disaster Recovery. However, the ideal candidate for this specific position will have strong business continuity experience.

**What You'll Do**

+ Serves as the program manager for risk assessment, business continuity strategies, incident response, emergency management, business impact analysis, and disaster recovery. Responsible for the development, maintenance, planning, compliance and reporting of corporate level incident response.

+ Serves as the program manager for plan development and implementation, business continuity plan exercise, assessment, and maintenance to maintain a state of readiness.

+ Establishes the program initiation and management framework to support the business continuity program. Promotes and maintains awareness and training programs that result in personnel being able to respond to incidents in a calm and efficient manner.

+ Develops the framework for a crisis management plan. Ensures the crisis management plan provides for timely, effective coordination with internal and external parties. Communicates incident response activities with external and public agencies.

+ Prepares, analyzes, interprets technical information and reports to all levels of the organization, including executive management and the Crisis Management Team, using oral and written communication techniques and digital and print graphical visual aids.

**What It Takes To Succeed**

+ One or more of the following certifications is/are required: Certified Business Continuity Professional (CBCP), Certified Emergency Manager (CEM), and/or Master Exercise Practitioner (MEP) or the ability to obtain one of the listed certifications within one (1) year of employment.

+ The ability to effectively communicate with all levels of the organization, as well as those external to our company, is very important, as well as public speaking.

**Experience**

Ten (10) years of professional experience in disaster recovery, business continuity, emergency management, project management, utility management, or related areas.

**Education**

Completion of a Bachelor's Degree from an accredited institution plus an additional 18 graduate level college credits in an area of specialty.

**Hybrid Workplace**

SRP currently offers a hybrid workplace, which allows employees whose jobs can be performed remotely, and who have sufficient technical capability, to telework up to three days per week. Although teleworking is available, all employees must live and work in Arizona. We are taking steps to protect the health and well-being of all team members, and by following a number of health and safety protocols, to reduce the risk of the coronavirus (COVID-19).

**Drug/Alcohol Policy Statement**

To promote the safety and well-being of our employees, customers, and the communities we serve, SRP is committed to maintaining a drug/alcohol free work environment. Although marijuana may now be legal in Arizona, except as otherwise specified under Arizona law, SRP considers it to be an illegal drug for the purpose of our drug/alcohol policy because marijuana remains illegal at the federal level. Any candidate found to be impaired during the hiring process or who has the presence of an illegal drug or unauthorized substance in their system during the pre-employment drug/alcohol test may be disqualified from further consideration in the hiring process.

**Equal Opportunity Employer Statement**

Salt River Project (SRP) is committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability, genetic information, military status, or any other protected status under applicable federal, state or local law.

**Work Authorization**

All candidates must be legally authorized to work in the United States.

Currently, SRP does not sponsor H1B visas, OPT, or other employment-related visa's.

**Nearest Major Market:** Phoenix