Adecco is seeking a highly motivated and detail-oriented **Collections Specialist** to join our client’s team in Tempe, AZ. This is a 12-month contract position with the potential to convert to a permanent role.

**Shift Hours:** Shifts vary based on business need, applicants must be flexible

+ **Early Shift:** 8:00 AM - 5:00 PM, Monday - Thursday

+ **Late Shift:** 11:00 AM - 8:00 PM, Monday - Thursday

+ **Friday:** 7:00 AM - 4:00 PM

+ **Saturday:** 6:00 AM - 11:00 AM

**Top reasons to work with Adecco:**

+ Competitive weekly pay: $19.00 per hour

+ Upskilling opportunities through the Adecco Aspire Academy

+ Dedicated onboarding specialist to guide you from offer to start

**Qualifications:**

+ High School Diploma or equivalent

+ Excellent written and verbal communication skills, including phone etiquette

+ Strong interpersonal skills

+ Proven decision-making and problem-solving abilities

+ Ability to collaborate effectively with team members

+ Proficiency in Microsoft Office Suite

**Preferred Qualifications:**

+ Prior collections experience

+ Knowledge of collections or repossession processes

+ Bilingual in Spanish

**Responsibilities:**

+ Efficiently collect assigned accounts, aiming for a minimum of 95% efficiency.

+ Meet or exceed performance targets for collection efforts, including daily contact quotas, repossession inventory, and past due budget.

+ Process customer drafts, fee waivers, Right to Cure, and other deferrals, adhering to written policy guidelines.

+ Order updated credit bureau reports or initiate skip tracing as needed.

+ Document all collection efforts according to established procedures.

+ Process customer payments electronically.

+ Regularly communicate with management regarding the status of problem accounts.

+ Provide general customer service support.

**Pay Details:** $19.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

+ The California Fair Chance Act

+ Los Angeles City Fair Chance Ordinance

+ Los Angeles County Fair Chance Ordinance for Employers

+ San Francisco Fair Chance Ordinance