Randstad US mesa, AZ 85213
customer support/office assistant.
+ mesa , arizona
+ posted today
**job details**
summary
+ $18 - $18.50 per hour
+ temp to perm
+ no requirements
+ category office and administrative support occupations
+ referenceAB_4662103
job details
Are you excited about problem solving, working with customers and helping to be the ground floor of a business while they grow into a burgeoning industry? The ideal candidate will have excellent interpersonal skills over the phone, a personable attitude to mesh with the team, and a willingness to roll up their sleeves to take on out of the box tasks. If you're ready for a new adventure, now!
salary: $18 - $18.5 per hour
shift: First
work hours: 8 AM - 5 PM
education: No Degree Required
Responsibilities
+ Respond to customer inquiries via multiple channels, providing accurate product/service info.
+ Address and troubleshoot customer issues, escalating complex problems when needed
+ Process sample requests using CRM, organize sample areas, and update sales on any delays.
+ Handle billing inquiries, process payments, resolve disputes, and assist customers with order processing.
+ Report recurring customer issues to relevant departments for improvement.
+ Excellent communication, problem-solving, technical skills (CRM familiarity), customer focus, and time management.
Skills
+ Customer support
Qualifications
+ Years of experience: 2 years
+ Experience level: Entry Level
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
**get in touch**
we are here to help you with your questions.
CY
**christyn young**
+ +1 303 771 5434 (tel:+1 303 771 5434)
While all employers are vetted to meet the Maricopa Guidelines, the job postings are not individually reviewed. Students should be diligent in ensuring they are applying for positions that meet their needs and are not in violation of the Maricopa guidelines.