**Primary City/State:**

Phoenix, Arizona

**Department Name:**

Pastoral Svcs-Hosp

**Work Shift:**

Varied

**Job Category:**

Clinical Support

This role provides a valuable service line that enters into the crisis situations with a special skill set to address patients, families and employees by providing spiritual support that is consistent with Banner Health values of " People Above All, Excellence, and Results."

Pastoral presence offers compassion and hope to patients, families and staff in times of need. Chaplains work collaboratively with other chaplains, volunteers and the interdisciplinary team to fulfill our Banner Health mission of “Making health care easier, so life can be better.” The Spiritual Care Team functions from an interfaith and inclusive perspective to contribute to an excellent patient experience and positive staff morale. Especially in times of crisis, loss or pandemic, Chaplains serve as a comforting, calm presence to those who are grieving, anxious, overwhelmed or exhausted.

**Duties/Responsibilities:**

Include but are not limited to:

**Patient Care:**

+ Provide spiritual care to patients or family members based on consultations from medical teams.

+ Input accurate and quality charting in patient’s electronic medical record.

+ Complete periodic on-call shifts as department needs dictate, handling all trauma activations, code blue events, end-of-life and grief support, and other emergencies.

+ Effectively communicate with the interdisciplinary team the needs of patients and their families.

**Staff Care:**

+ Regularly round on staff to check in on emotional and spiritual needs.

+ Provide defusing sessions after critical events.

**Location** : Banner University Medical Center 1111 E McDowell Rd

Phoenix, AZ 85006

**Schedule/Hours:** We currently have two openings:

**Day Shift:** 8 Hour Shifts - Sun-Sat Varied Schedule - start time as early as 7:45AM, end time as late as 8:30PM

**Overnight Shift:** 10 Hour Shifts- Dedicated Schedule Wed-Sat either 8:00PM-6:00AM or 9:00PM-5:00AM

University Medical Center Phoenix is a nationally recognized academic medical center. The world-class hospital is focused on coordinated clinical care, expanded research activities and nurturing future generations of highly trained medical professionals. Our commitment to nursing excellence has enabled us to achieve Magnet™ recognition by the American Nurses Credentialing Center. The Phoenix campus, long known for excellent patient care, has over 730 licensed beds, several unique specialty units and is the new home for medical discoveries, thanks to our collaboration with the University of Arizona College of Medicine - Phoenix. Additionally, the campus responsibilities include fully integrated multi-specialty and sub-specialty clinics.

POSITION SUMMARY

This position is responsible for providing facility chaplaincy services to ensure the purpose and objectives of the program are met, which includes providing intensive and extensive emotional and spiritual care to patients, families, and staff in ecumenical and interfaith contexts, requiring the assessment and documentation of emotional and spiritual needs and addressing appropriately. Administers sacramental, religious and/or priestly duties. Provides quality care in crisis situations and during the process of dying, death, and bereavement.

CORE FUNCTIONS

1. Provides emotional and spiritual care to patients, families, and/or staff.

2. Assesses and documents the spiritual care needs of patients, families, and/or staff and responds appropriately.

3. Provides emotional and spiritual intervention in crisis situations.

4. Administers and/or facilitates sacramental, ritual, and devotional experiences. Leads interfaith and ecumenical worship services.

5. Responds to emergency calls and participates in an on-call rotation schedule.

6. May assist in orienting, training, and coordinating the work of Spiritual Care Volunteers and/or, where applicable, Chaplain Interns.

7. Performs a variety of miscellaneous activities in support of continuing education and/or spiritual services at assigned facility, which may include: participating in evidence-based research projects and writing related journal articles; collaborating and maintaining community partnerships/relationships; providing educational and consultative seminars for the hospital community staff, peers, and (where applicable, to Clinical Pastoral Education students,) on topics such as, spiritual assessment, death and dying, grief, ministry skills, prayer, and spirituality; updating, maintaining, and distributing spiritual literature; and/or, performing other related activities.

8. Articulates and demonstrates continuous quality improvement utilizing processes that include consideration of all stakeholders. Fosters an environment that focuses on excellence in processes and outcomes.

9. This position is responsible for providing spiritual care at assigned facility/facilities or off-sight location. Participates in spiritual care teams and/or committees. Internal customers include patient care teams, physicians, staff, and volunteers. External customers include patients, family members, faith communities, and area clergy.

MINIMUM QUALIFICATIONS

Advanced knowledge of principles and practices of pastoral/ministry services as normally obtained through the completion of a Masters of Divinity or equivalent from an accredited institution and a working knowledge of pastoral care principles and practices as normally demonstrated through a minimum of two years relevant experience. 1600 hours of supervised work in clinical pastoral education (preferred, not required, at rural facilities, BUMC-T and BUMC-S). Eligibility for ordination or commission to function in professional ministry and in good standing with appropriate religious authority. Faith group endorsement in specialized pastoral care.

Eligibility for board certification by a nationally recognized professional organization, such as Association of Professional Chaplains, National Association of Catholic Chaplains, National Association of Jewish Chaplains.

Skilled in being tolerant and empathetic of intense emotions and situations. Must have excellent oral, written and interpersonal communication skills to effectively interact, convey information, provides assistance to a diverse group of individuals and displays a high degree of confidentiality. Skilled in maintaining composure and professional demeanor in difficult, volatile, and stressful situations. Skilled in performing a variety of pastoral roles and functions. Skilled in crisis intervention and conflict resolution methodologies. Skilled in working independently. Skilled in maintaining documentation of observations and services provided.

Employees working at Banner Behavioral Health Hospital or must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working at Banner MD Anderson on the Banner University Medical Center Phoenix campus must possess a State of Arizona Department of Public Safety Level One Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. This is a requirement of the Whole Family Counseling Program held at this specific facility.

PREFERRED QUALIFICATIONS

Ordained, if applicable by faith group and endorsed for chaplaincy by a recognized faith group or equivalent as evidenced by Board Certification (BCC) by a nationally recognized professional organization, such as Association of Professional Chaplains, National Association of Catholic Chaplains, National Association of Jewish Chaplains. Additional related education and/or experience preferred. Bilingual (English/Spanish) preferred, depending on assignment.

Additional related education and/or experience preferred.

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Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability