BRECOflex CO., L.L.C. Tucson, AZ 85702
Location: Remote (Central Time Zone - AZ, TX, NM preferred)
Are you passionate about delivering exceptional customer service while balancing the demands of account coordination? Do you thrive in a bilingual environment supporting North and South American clients? Join BRECOflex CO., L.L.C., an ISO 9001-certified leader and manufacturer of polyurethane timing belts, pulleys, and accessories, where your skills will shine and make a real impact.
Key Responsibilities:
+ Provide outstanding customer service by handling phone, email, and chat inquiries.
+ Support outside sales teams with account management and territory coordination.
+ Process customer orders, ensuring accuracy and timely fulfillment.
+ Respond to customer needs, including technical product support, quotes, order updates, and complaint resolution.
+ Manage CRM (Salesforce) records, issue RGA/RMAs, and handle returns precisely.
+ Collaborate with vendors, purchasing teams, and internal departments to meet customer requirements.
+ Ensure compliance with ISO 9001 standards in daily activities.
What We’re Looking For:
+ Education: A high school diploma or GED is required.
+ Experience:
+ Minimum 3 years in a customer-facing role.
+ Experience in manufacturing or industrial settings preferred.
+ Skilled in CRM tools (Salesforce), ERP systems (SAGE), and pricing programs.
+ Proven ability to support customers and sales teams effectively.
+ Skills:
+ Fluent in Spanish and English (written and verbal).
+ Proficient in Microsoft Excel/Google Sheets.
+ Exceptional communication, organizational, and problem-solving skills.
Work Environment:
+ Remote work in AZ, TX, or NM based on Central Time hours (8:30 am - 5:00 pm).
+ Ability to focus and excel in an office setting with occasional warehouse interactions.
Why Join Us?
+ Competitive salary and benefits.
+ Work with a dynamic, collaborative team in a thriving company.
+ Opportunity to grow professionally and make a tangible difference.
Take the next step in your career with BRECOflex CO., L.L.C.—apply today and help us exceed customer expectations!
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