Summary The Northern Arizona VA Healthcare System (NAVAHCS) is seeking one (1) full time Audiologist (Clinical Specialist) to provide audiology services in our Specialty & Diagnostic service line at the Bob Stump VA Medical Center in Prescott, AZ. The incumbent will be responsible for developing and administering special programs while also conducting a full range of audiology and balance evaluations, treatment interventions, and counseling services to hearing-impaired veterans. Responsibilities In carrying out clinical duties and responsibilities of the position, the incumbent: Uses best practices in audiology at NAVAHCS including audiologic evaluations, hearing aid evaluations, immittance testing, otoacoustic emissions, verification and cerumen management. Exercises independent clinical judgment and adapts clinical procedures and techniques to accommodate age-specific and unique patient conditions, needs and expectations. Provides ALDs as needed for Domiciliary and Centers for Community Living patients. Provides adequate clinic time and referrals as needed for TBI, stroke and certain geriatric patients to auditory processing and aural rehabilitation (speech pathology), geriatric management (social workers) and tinnitus and cochlear implant patients (Phoenix VA audiology). Provides diagnostic criteria to all providers for referral to audiology or ED (sudden hearing loss, draining ears, severe vertigo). Evaluates patients to determine nature, type and severity of hearing and balance disorders using a full range of diagnostic tests and techniques, family and social history, records review and consultation with family and other health care practitioners. Conducts face to face and ACE compensation and pension evaluations for hearing loss and tinnitus due to military service. Plans, coordinates and implements a full range of patient focused treatment services designed to optimize function. Provides handouts and conducts patient in services to address the following: Difficulty hearing in noise; tinnitus and tinnitus maskers; dizziness; hearing aids; hearing aid maintenance and swimmer's ear. Uses privacy standards for patient treatment and education to include family members and authorized caregivers. Incumbent functions as a team leader and is responsible for ensuring that work assignments of other members of the clinical team are carried out by performing a range of duties such as distributing and balancing workload among employees in accordance with established workflow or job specialization. Evaluates clinic schedules daily and weekly for audiologists and audiology technicians to ensure clinic appointments are appropriately scheduled, including C&P evaluations, audiologic and hearing aid evaluations, hearing aid fittings and follow up. Oversees consult list to ensure consults are received, scheduled or placed on EWL within seven days. Oversees consult service tracking list weekly to determine if consults should be rescheduled, cancelled or discontinued according to VHA Outpatient Scheduling Policy and Procedures. Monitors schedules with MSAs daily to fill cancellations, add unscheduled visits or add overbooks. Assists MSAs in determining patient requirements in consult scheduling - audiologic or hearing aid evaluations, follow ups or walk in clinic. Monitors patient totals, weekly and monthly, to determine staffing requirements at NAVAHCS and Flagstaff CBOC. Prioritizes appointments for scheduling depending upon consult request, degree of hearing loss, age, medical issues and other factors, as needed. Coordinates with Community Managed Care or non-VA care, depending upon patient needs. Coordinates services with Community Managed Care and non-VA care audiologists. Familiarizes audiologists using VA guidelines on audiologic and hearing aid services. Orders and certifies hearing aids from VA for Choice and non-VA care audiologists. Monitors DALC monthly hearing aid list, certifying, coordinating hearing aid fittings or return for credit. Uses computer spreadsheet to ensure all hearing aids, ALDs, repairs and loss and damage are ordered and scheduled. Coordinates with C&P in Primary Care to schedule and provide face to face and ACE examinations. Provides addendums or re-evaluate patients from outside contractors for C&P examinations as requested by VARO. Works with NAVAHCS Decision Support System (DSS) on audiology and hearing aid coding. Maintains and schedules calibrations, oversees equipment repairs and replacements. Maintains in good working order all clinic equipment and troubleshoots equipment issues with Biomed. Participates in ordering any new equipment or requests equipment repairs through Biomed. Completes annual inventory of equipment. Conducts SHA examinations for C&P, overbooking schedules if necessary. Coordinates schedules with MSAs for day-to-day adjustments. Manages day-to-day operations of clinic and plans for future needs. Provides information and data required to implement overtime, including evening and Saturday clinics. Notifies managers of budget constraints from Prosthetics and Biomed regarding hearing aids, ALDs, equipment and equipment repairs. Performs other duties as assigned. Work Schedule: Monday - Friday; 7:30am to 4:00pm Telework: Not Available Virtual: This is not a virtual position. Functional Statement #: 000000 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. You may be required to serve a probationary period. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Must pass pre-employment physical evaluation. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details. Qualifications Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Be a citizen of the United States (U.S.). Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Education. Doctor of Audiology (AUD) from an audiology program recognized by the Accreditation Commission for Audiology Education (ACAE) or Council on Academic Accreditation (CAA) of the American Speech-Language-Hearing Association (ASHA). HR office staff and management officials may verify a program's accreditation from ACAE at acaeaccred.org and CAA at caa.asha.org. OR Other doctoral degree in hearing science or a directly related field from an institution accredited by an accrediting institution recognized by the U.S. Department of Education. NOTE: Effective January 1, 2007, the CAA in Audiology and Speech-Language Pathology of ASHA accredits only doctoral degree or AUD programs in audiology. Foreign Education. To be creditable, education completed outside the U.S. must have been submitted to a private organization specializing in the interpretation of foreign educational credentials. Such education must have been deemed at least equivalent to that gained in conventional U.S. programs. Licensure. Individuals must hold a full, current and unrestricted license to practice audiology at the doctoral level in a United States state, territory, commonwealth or the District of Columbia. English Language Proficiency. Audiologists must be proficient in spoken and written English in accordance with chapter 2, section D, paragraph 5a, this part. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grade Determinations: In addition to the basic requirements for employment, candidates must meet the following grade-determining criteria for appointments at grade levels specified. Audiologist (Clinical Specialist), GS-13 Experience: At least two years of experience as a professional audiologist, with at least one year comparable to the next lower grade level. Demonstrated Knowledge, Skills and Abilities (KSAs). In addition to the KSAs required at the full performance level, the following KSAs are required: (a) Advanced knowledge in a focused area of contemporary audiology practice to provide oversight of a specialty program. (b) Skill to evaluate the specialty program to ensure deadlines and goals are met. (c) Skill to coordinate initiatives and build consensus among interdisciplinary team members. (d) Ability to monitor and report on work progress in the specialty program to adjust workload and processes. (e) Ability to serve as the SME and provide education relating to the specialty program. Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. The full performance level of this vacancy is a GS-13. Physical Requirements: Moderate lifting (15-44 pounds); Light carrying (under 15 pounds); Use of fingers; Walking (1 hour), Standing (4 hours); Near vision correctable at 13' to 16' to Jaeger 1 to 4; Far vision correctable in one eye to 20/20 and to 20/40 in the other; Hearing (aid permitted). See VA Directive and Handbook 5019. Education IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. This job opportunity announcement may be used to fill additional vacancies. This position is in the Excepted Service and does not confer competitive status. VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority. Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.