Req ID: 37856

Pay: $14.85 - $15.50 / hour

Category: Front Office

Job type: Full-Time

Subsidiary: Parks & Resorts

Delaware North Parks and Resorts is hiring a full-time Front Desk Clerk to join our team at Squire Resort at Grand Canyon in Tusayan, Arizona. As a Front Desk Clerk, you must be friendly, outgoing, and customer-service focused when addressing guests, so making a great impression is key. If engaging with guests is your forte, your next career move has arrived; apply now join our team.

**Life at the Grand Canyon**

Looking for a job that will take you far? Join our team at the Squire Resort at the Grand Canyon located only minutes away from the South Rim. Enjoy the small town life in Tusayan with the unique experience of being near one of the world's most iconic natural wonders.

+ Variety of low cost housing available for $35/ week including wi-fi, satellite TV, and all utilities

+ Free laundry facilities

+ Free use of pool, workout facilities, and other resort amenities including bowling alley

+ Free access to Grand Canyon National Park with seasonal shuttle to and from the park

+ Seasonal shuttle to Flagstaff

+ Easy access to activities including hiking trails, river tours, star-gazing, museums, and the Bearizona Wildlife Park

**Perks at the Squire Resort**

+ Health, dental, and vision insurance*

+ 401k with company match*

+ Paid vacation days and holidays*

+ Paid parental bonding leave*

+ Tuition or professional certification reimbursement*

+ Weekly pay

+ 50% off food in onsite restaurants

+ 20% off retail and grocery items

+ Employee discounts on lodging and at other Best Western properties

+ Monthly team member appreciation events

+ Referral bonus – earn $200 for each eligible referral

+ Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide

*Available for full-time, year-round team members

+ Greet and register guests via a centralized registration system and coordinate with housekeeping as needed

+ Manage cash and credit card transactions while keeping accurate paperwork

+ Resolve small guest issues immediately, delivering items to guests as needed

+ Monitor and balance the daily figures, post room and tax charges on guest accounts

+ Good interpersonal communication skills in person and by phone and previous customer service experience is beneficial

+ Ability to multitask, function in a professional manner under pressure from guests and supervisors

+ No high school diploma or GED required

+ Ability to walk and stand for long periods of time, as well as bend and climb stairs throughout shifts