INTERN - Information Technology

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INTERN - Information Technology

Salary

$20.00 Hourly

Location

Headquarters - Phoenix 85024, AZ

Job Type

Limited Duration

Remote Employment

Flexible/Hybrid

Job Number

1251

Department

IT Infrastructure

Opening Date

12/18/2024

Closing Date

2/12/2025 11:59 PM Arizona

+ Description

+ Benefits

+ Questions

Overview & Purpose

PAID INTERNSHIP: $20.00/Hour

APPLY BY: 2/12/25

Target 11-week Internship Dates: 5/19/25 – 7/31/25

(4-10 work schedule M-Th 7am - 5:30pm) Some flexibility with scheduled hours. May have the opportunity for one day a week remote work (conditions apply).

The purpose of this internship is for an individual to participate in the Information Technology Division’s responsibility to manage CAP's computer systems, application support and development, network infrastructure and cybersecurity. In addition, the internship will provide opportunities to work with a broad range of specialists within Information Technology, assist with day-to-day operations within Service and Support and complete a project within Information Technology providing a solution to an IT problem or enhancement to a system or process.

Position Responsibilities

1. Maintains first level support of all IT systems, including PCs, laptops, operating systems, hardware, software, network equipment (connectivity, wireless setup), printers, copiers, scanners, faxes, cell phones, and peripheral devices.

2. Provides technical, entry level support to clients, both in person and remotely to troubleshoot problems and resolve simple computer hardware problems, application issues and network related problems. Provides client training as needed to allow effective use of hardware and applications. Assists clients with "how to" questions regarding the use of computer applications and hardware.

3. Installs computer applications as directed which require mid-range computer network and/or Windows servers and personal computer interoperability. Obtains application training as needed to accomplish this.

4. Troubleshoots and resolves hardware and software problems under leadership and direct supervision of more senior helpdesk staff.

5. Assists in testing new hardware and software according to established test guidelines prior to implementation into the production environment.

6. Assists in configuration, troubleshooting and client setup for mobile devices to access the CAP VPN from remote environments.

7. Adheres to CAP strategies and standards to maintain the stability of computer and network platforms.

8. Maintains documentation of computer configurations, software licensing and hardware status.

At end of the 11-week engagement, the intern will prepare and deliver a presentation which includes:

+ A summary of the work completed

+ What was learned

+ An evaluation of the intern experience at CAP

+ Recommendations for future interns

Knowledge, Skills, & Abilities

+ Junior or higher-level student (or recent grad) working toward a degree in Information Technology, Computer Science, Software Engineering, Cybersecurity or related field. May be an undergrad or grad student.

+ Proficiency in Microsoft Office.

+ Clear oral communication skills and team leadership ability.

+ Ability to multi-task, adapt to various personality types, and function in a rapidly moving multi-disciplinary environment.

+ Must submit transcripts (unofficial or official) with the online application.

+ Must be legally authorized to work a paid internship in the United States.

Supplemental Information

Welcome to the Central Arizona Project - YouTube (https://www.youtube.com/watch?v=o1gmLzN97i0)

Paid sick leave. There are no other benefits associated with this position.

01

This internship is for a full-time paid ($20/hour) work experience M-Th for the duration of 5/19/25 – 7/31/25. This position does not come with additional company benefits. Can you commit to participating in this summer Internship Program for at least 90% of the full 11-week period?

+ Yes

+ No

02

Are you currently a junior level or higher student (or recent grad) enrolled in a declared major closely related to this internship?

+ Yes

+ No

03

What is your college and/or grad school major(s)?

04

What is your current cumulative GPA?

05

Are you proficient with Microsoft Office?

+ Yes

+ No

06

Are you legally authorized to work a paid full-time summer internship in the United States?

+ Yes

+ No

07

Would you have reliable transportation to the CAP headquarters location at 23636 N. 7th Street in Phoenix (not easy walking distance to public transportation)?

+ Yes

+ No

08

IMPORTANT! To be considered for this internship, you must attach the (official or unofficial) transcripts of your college coursework (pdf or Word). Did you successfully attach / upload your transcripts to this online application? (If you did not attach them with this application, please email them to [email protected] by the posting closing date).

+ Yes

+ No

09

Please briefly describe 1) why you are interested in this internship program, 2) your career objectives, and 3) how both you and CAP would benefit if you were selected for this internship.

Required Question

Agency

Central Arizona Project

Address

23636 N. 7th Street

Phoenix, Arizona, 85024

Website
http://www.cap-az.com

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