Desktop Support Technician

Chandler, AZ

**Onsite**

Contract

$18.4/hr - $21/hr

Our client is looking for a Desktop Support Technician for a 6-month contract in Chandler, AZ 85248.

Applicants must be currently authorized to work in the US on a full-time basis now and in the future.

Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.

Contract Duration: 6 months **Required Skills & Experience**

+ 3-5 years technical experience.

+ Windows imaging.

+ Intermediate Windows OS troubleshooting.

+ Cleanroom experience recommended.

+ Excellent customer service skills

+ Requires knowledge of Microsoft suite (Outlook, Excel, and Word primarily), Windows 10/11

+ You must have a strong sense of ownership and be willing to take responsibility for factory sustaining as well as supporting projects.

+ You will need to be able to multi-task and prioritize between multiple factory issues.

**What You Will Be Doing**

+ Troubleshooting and repairing software and hardware issues on the factory computing equipment. Troubleshooting will take place on the system, module, and component level.

+ Interface with other computing specialists in IT Networks, Windows, GOS Service Desk, and Process Integration (PI) to troubleshoot complex issues as a team.

+ Help support parts management; including ordering, forecasting, stocking, and properly disposing of used computing equipment.

+ Responsible for communication with customers, Client technicians, and software / hardware specialists.

+ Mount servers into the rack in Datacenter

+ Connect network cable.

+ Set up iLO based on document provided.

+ Basic troubleshooting

+ Patching of servers and clients

+ Network Physical Touch Support

+ Candidate will be part of onsite team maintaining network environments in support of physical touch (Smart Hands) support of Incident and Service Requests.

+ Provide Incident & Request support by working with remote Level 2/3 teams to assist in resolving outages fixing issues including replacement of cabling or hardware components.

+ Provide support in assisting data center teams and data center managers in accomplishing daily infrastructure new landings within SLA.

**You will receive the following benefits:**

+ Medical Insurance - Four medical plans to choose from for you and your family

+ Dental & Orthodontia Benefits

+ Vision Benefits

+ Health Savings Account (HSA)

+ Health and Dependent Care Flexible Spending Accounts

+ Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance

+ Hospital Indemnity Insurance

+ 401(k) including match with pre and post-tax options

+ Paid Sick Time Leave

+ Legal and Identity Protection Plans

+ Pre-tax Commuter Benefit

+ 529 College Saver Plan

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer, including Veterans/Disability/Women. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance.

**Posted by:** Kenny Edgerton

**Specialization:** Technical Engineering / Design / Support Technical Support