Hourly Rate: $18.00

Are you looking for a place where meaningful moments are made together?

At Aqua Aston Hospitality (AAH), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a **Guest Services Agent** at AAH, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where we are empowered to be our best selves.

**Where great benefits lead to a** **life fulfilled** **.**

+ Competitive Pay

+ Medical/Dental/Vision/401K opportunities

+ Travel discounts

+ Credit Union Membership

+ Tuition Reimbursement

+ Professional Counseling & Family Support

+ Growth and Development Opportunities

+ *Benefit Eligibility will vary by position

**As a Guest Services Agent, a typical day** **will include:**

+ Checks Owners/guests into their villas for their stay, and reviews property amenities, services, hours of operations, and local areas of interest and activities.

+ Actively listens and responds positively to guests' questions, concerns, and requests and contacts other departments to help resolve guest issues.

+ Identifies and explains room features to guests (e.g., use of room key, ice, and vending areas, etc.)

+ Follow up with Owner/guests to ensure their requests or problems have been met to their satisfaction.

+ Answers telephone calls and routes calls to the proper department as applicable.

+ May be asked to assist with bellman and runner duties depending on facility or location.

**Guest Experience and Company Standards**

+ Welcome and greet guests and anticipate and address their needs.

+ Interact with colleagues and guests professionally and promptly.

+ Contribute to team goals.

+ Always follow company policies and safety procedures.

**To Become a Guest Services Agent at** **AAH** **:**

+ Available to work various shifts, holidays, and both weekend days.

+ Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.

+ Lift/Carry/Push/Pull Items that Weigh up to25lbs without assistance.

+ Position may require background and drug screeningcontingent on company policy in accordance with applicable legal requirements.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture