Peyton Resource Group Phoenix, AZ 85060
Job Duties:
* Service both inbound and outbound phone calls across all product lines through automated and manual outbound dialing in an attempt to collect payment and/or arrange for payments, utilizing effective telephone collection techniques and principles while meeting call service levels
* Under close supervision, performs individual member needs assessment to quickly determine the member's reason for delinquency and provide customized solutions and advice to improve their financial security
* With close supervision, negotiates mutually satisfactory payment arrangements within defined guidelines
Required Experience:
* 2 or more years of combined customer contact, sales, or collections experience in the financial services industry
* Strong verbal and written communication skills
While all employers are vetted to meet the Maricopa Guidelines, the job postings are not individually reviewed. Students should be diligent in ensuring they are applying for positions that meet their needs and are not in violation of the Maricopa guidelines.