Communications Manager

Marketing

Tacoma,
Washington

Portland,
Oregon

Lake Oswego,
Oregon

NA,
Arizona

**Description**

**About Us:**

At Umpqua, we create a great place to work by offering a unique brand of relationship banking and fostering a culture where associates thrive. We are dedicated to supporting our customers and communities, and we can only achieve this through the dedication of our employees.

We value Trust, Ownership, Growth, Empathy, Teamwork, Heart, Enjoyment, and Relationships, and we are eager to meet candidates who embody these core values. We are always on the lookout for results-focused individuals who can think independently, work collaboratively, and support our broader purpose.

Think of us as financial partners, because at Umpqua, we believe the best way forward is together. Together for people. Together for business. Together for better.

**About the Role:**

In this rolethe Internal Communications Manager oversees the company's internal communications functions, focusing on the creation and implementation of a variety of communications materials, activities and programs delivered bank-wide to all associates. The position works to deliver a positive and productive associate experience through communication channels and materials that inform, educate, and engage. They provide divisional leadership and others with communications counsel and support to make sure all divisions of the bank are delivering consistent communications. Ensure that communications messaging and delivery enhance the company's culture and create an engaging associate experience. This person is responsible for fostering relationships with internal stakeholders, initiative owners, and employee-led groups to design targeted approaches and provide writing and corporate editorial support to lead employee-facing campaigns and ensure messaging is consistent.

+ Maintain and develop a strong understanding of thebank’s brand, culture, business strategy, executive leadership team, and business objectives.

+ Manage and lead production of weekly newsletters providing editorial oversight and content planning for owned channels and stakeholder groups.

+ Collaborate with internal partners and stakeholders to strategize, develop, and execute internal communication campaigns around organizational announcements, relevant business priorities, employee engagement initiatives, benefits, trainings, and more.

+ Lead internal communication projects from planning to implementation.

+ Ensure content and assets meet organizational objectives and are on brand.

+ Responsible for leading decentralized teams in a variety of areas, outlining communications standards for divisional communications and providing counsel to team-specific efforts.

+ Co-create and ghostwrite clear and engaging messaging to support key programs and initiatives.

+ Analyze content usage/trend information to adjust internal communications efforts as needed including intranet, newsletters, emails and other notification channels.

+ Manage the strategy, development, and execution of tactical communications plans, including researching, writing, reviewing, and editing communications materials, reports, print, and digital content for internal bank audiences under tight recurring deadlines.

+ Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes.

+ Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.

+ Maintain a working knowledge of the Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description.

+ May be asked to coach, mentor, or train others and teach coursework as subject matter expert.

+ Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words.

+ Takes personal initiative and is a positive example for others to emulate.

+ May perform other duties as assigned.

**About** **You:**

+ Bachelor’s Degree, Preferred

+ 4-7 years working in multiple aspects of organizational communications including experiencemanaging editorial calendars and email newsletters, and intranet content preferred, Required

+ Extensive experience in written and verbal communications. Attention to detail and strong proofreading/editing skills required.

+ Advanced knowledge of software applications including Microsoft Office suite, SharePoint, other content management tools.

+ Possess strong organizational, analytical and critical thinking skills in order to appropriately balance existing workload and allow for new opportunity.

+ Possess excellent interpersonal and presentation skills, including the ability to communicate and lead teams effectively in both small and large group settings.

+ Ability to execute multiple projects concurrently in a fast-paced, fluid and deadline-oriented environment.

+ Demonstrate leadership ability at all levels of an organization and ability to bring people together to collaborate on both short- and long-term projects.

**Travel Type** , Occasional

**Job Location(s):** Ability to work fully onsite at posted location(s).

Tacoma, WA;Portland, OR;Lake Oswego, OR; Arizona

**Our** **Benefits:**

We offer a competitive total rewards package including basewagesand comprehensive benefits. Thepayrange for this role is $80,000 - $105,000, and the pay rate for theselected candidate isdependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The rolemay beeligible for performance-based incentive compensation and those details will be provided during the recruitment process.

We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.

**Our Commitment to** **Diversity** **:**

Umpqua Bank isan equal opportunityand affirmative actionemployercommitted to employing, engaging, and developinga diverse workforce.Allqualifiedapplicants will receive considerationfor employmentwithout regard to race, color,national origin,religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics.If you require an accommodation to complete the application or interview(s),please let us know by email: .

**To Staffing and Recruiting Agencies:**

Our posted job opportunities are onlyintendedfor individuals seekingemploymentat Umpqua Bank.Umpqua Bank does not accept unsolicited resumes or applications from agencies and Umpqua Bank will not be responsible for any fees related to unsolicited resume submissions.Staffing and recruiting agencies are not authorized to submit profiles, applications,or resumestothis site or toany Umpqua Bank employeeand any such submissionswill be consideredunsolicitedunlessrequesteddirectlyby a member of the Talent Acquisition team.