About the Role:
Our Verifications team is hiring for Entry Level Underwriter. We are looking for detailed oriented individuals to assist our customers with the loan application process. Our Entry Level Underwriters are responsible for the accurate review, processing and decisioning of applicant loans. In this position, you would spend your day reviewing financial and identifying documents, assisting applicants over the phone, gather additional documents and following up with applicants to verify financial information to decision the loan application. This is a dynamic role partnering with our customers to provide a best in class experience.

Pay: $24.00 per hour 

What You’ll Do: 
Maintain high quality while processing large numbers of personal consumer loan applications     
Provide excellent customer service to inbound and outbound calls  
Answer customer service request via an internal communication system
Be an expert on our product and processes
Adapt to changing policy and procedures on a constant basis while maintaining high quality to your work
Review financial documents submitted by the borrower
Verify and calculate customer income
Detect suspicious and fraudulent loan applications
Meet and/or exceed production, quality, and customer service goals

What We Look For:
1+ years of experience in banking, financial services and/or related industry
Previous contact center experience
College degree preferred
Ability to calculate financial information accurately
Strong problem solving and analytical skills
High level of integrity
Team oriented mindset
Ability to thrive in a changing and fast-paced environment
Excellent verbal and written communication skills
Detail oriented
Proficient with Google Workspace: Gmail, Sheets, Docs

Nice to Have:
Knowledge of Zendesk or other CRM applications is a plus

What We Offer You: 
Great open office space
Paid time off (PTO)
401K matching
Comprehensive benefits package: Medical, dental, vision, life insurance & disability
Conveniently located in the heart of Downtown Phoenix close to light rail and public transportation
Paid parking or platinum pass
New Hire Training Program
Wellness Incentive Program
Kitchen fully stocked with snacks and beverages