Manager, HVAC

Location: Facility Srv: HVAC

Regular/Temporary: Regular

Job ID: 608387

Full/Part Time: Full-Time

Workplace Culture

NAU aims to be the nation's preeminent engine of opportunity, vehicle of economic mobility, and driver of social impact by delivering equitable postsecondary value in Arizona and beyond.

https://nau.edu/president/strategic-plan/

Special Information

• This position is an on-site position which requires the incumbent to complete their work primarily at an NAU site, campus, or facility with or without accommodation. Opportunities for remote work are rare.
• Employees of the HVAC department are considered essential staff and must report to work when the university is closed for emergencies and weather-related events.

Job Description

Manages the activities of NAU's heating, ventilation, and air conditioning (HVAC) maintenance staff and ensures the effective and timely resolution of system repair issues affecting the campus community. Oversee the collection of HVAC repair plans to provide up-to-date and accurate information to senior management. Authorizes and processes changes to university HVAC systems and supervises employees responsible for maintenance and repair.

Leadership and Workload Management - 55%

• Establish and cultivate a culture based on the mission, vision, values of the university and the Facility Services department.
• Provide guidance, skill development, supervision, and day-to-day direction to the HVAC Team, consisting of NAU employees and a third-party vendor partner, in a fair, consistent, and equitable manner.
• Perform the day-to-day contract management of the NAU third-party HVAC vendor.
• Provide performance evaluations, goal setting, training plans, and performance management as needed to grow and develop each technician individually.
• Teach, guide, and influence all HVAC technicians in accordance with all NAU policies and procedures.
• Motivate technicians to always stay dedicated to safety, customer service, efficiency (time & money), and operational excellence.
• Manage technician time-off and schedule adjustments.
• Manage the workload and the scheduling of work efficiently, effectively, and fairly.
• Manage the shop's TMA Dashboard to provide accurate information and data to the department leadership and analytics team.
• Coordinate with other trades and outside vendors as needed.
• Communicate with customers to ensure transparency and high-quality customer service when needed.
• Function as the liaison between NAU HVAC, outside vendor HVAC, and Facility Services leadership providing critical information and collaboration as needed.

Field Operations - 25%

• Supervise, teach, guide, and assist teams in the field when needed.
• Inspect work to ensure the highest quality and consistency of work.
• Assist in the field as needed to complete challenging tasks or when the team is getting behind on their overall workload.
• Manage multiple technicians in the field during emergency or critical operations (example: flood, snow removal, etc.).
• Provide estimates as requested for HVAC related repairs and projects.
• Assist with the oversight and management of HVAC controls and diagnostic systems such as Willow, Alerton, Niagara, and Compass.
• Ensure that all mechanical rooms occupied are clean, organized, and fire code compliant in accordance with the Facility Service Fire Code Compliance SOP.

Budget, Finances, and Policy Management - 15%

• Manage the HVAC shop's State and Local budget responsibly.
• Review and ensure the accuracy of all state, local, and operating expenses regularly.
• Correct all budgetary errors or improper spending behaviors in a timely manner.
• Develop and train HVAC team members applicable policies necessary to ensure the success of each individual, the team, department, and the university.

Other - 5%

• Other duties as assigned. Example: snow removal, flood remediation assistance, etc.

Minimum Qualifications

• 3-5 years of progressively responsible HVAC/refrigeration equipment installation, repair and maintenance experience which includes a minimum of 1-2 year of supervisory experience; and
• Completion of a technical training program in the repair and maintenance of HVAC/ refrigeration OR,
• Any combination of relevant education and experience may be substituted for the educational requirement on a year-for-year basis.
• Requires an Arizona driver's license.

Preferred Qualifications

• Bachelor's degree in related field.
• Greater than five years of supervisory experience.
• Experience working in higher education with an understanding of university facilities and the diverse needs of university customers.
• Experience working on HVAC systems supported from a central distribution system.
• APPA Educational Facilities Professional certification.
• Excellent skills and experience with computer software including Microsoft Word, Excel, and Outlook for email and calendar/contact management, as well as TMA or other work order management software.
• Knowledge and experience with BOTH pneumatic and digital control systems.
• Knowledge and experience with control systems such as Alerton, Niagara, Compass.
• Knowledge and experience with Willow.

Knowledge, Skills, & Abilities

Knowledge

• Expert knowledge of university HVAC work processes and policies.
• Knowledge and experience with BOTH pneumatic and digital control systems
• Knowledge and experience with control systems such as Alerton, Niagara, Compass.
• Knowledge and experience with Willow
• Knowledge of managing and leading employees
• Advanced knowledge of heating and cooling system work including installation, maintenance, and repair.
• Advanced knowledge of techniques, materials, tools, and equipment used in HVAC work.
• Knowledge of common management tactics to effectively lead a large team.
• Knowledge of centralized distribution systems.

Skills

• Strong emotional intelligence and intrapersonal skills to lead a team
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Strong planning, organizing, directing, and facilitating skills.
• Project management skills.
• People management skills.
• Computer skills.

Abilities

• Has strong problem solving, organizational, and analytical capabilities.
• Coordinates team members and allocates tasks.
• Coaches and mentors others; trains staff.
• Analyzes complex situations and anticipates issues.
• Balances competing priorities.
• Communicates effectively.

Driving Requirement

Driving a vehicle on behalf of the university is anticipated to be a regular part of this position. Arizona Administrative Code Fleet Safety Policy requires all employees who drive on university business become authorized by submitting Driver's license information for driving record monitoring, and completion of training appropriate to the level of driving performed. The law applies to all faculty, staff, and students who drive personal or university-owned motorized vehicles for any business purpose. More information on the https://nau.edu/university-policy-library/motor-vehicle-use-for-university-business/ can be found on the NAU website.

Background Information

This position has been identified as a safety/security sensitive position. Therefore, per AZ Revised Statute, Northern Arizona University requires satisfactory results for the following: a criminal background investigation, employment history investigation, degree verification (in some cases) and fingerprinting. If you are applying for a job that requires a CDL, you will be required to register with the Federal Motor Carrier Safety Administration Drug & Alcohol Clearinghouse and adhere to the clearinghouse requirements. Additionally, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States. Finally, each year Northern Arizona University releases an https://in.nau.edu/police-department/annual-security-and-fire-safety-reports/.. The report is a result of a federal law known as the Clery Act. The report includes Clery reportable crime statistics for the three most recent completed calendar years and discloses procedures, practices and programs NAU uses to keep students and employees safe including how to report crimes or other emergencies occurring on campus. In addition, the https://in.nau.edu/police-department/annual-security-and-fire-safety-reports/. is combined with the Annual Security Report for the NAU Flagstaff Mountain Campus as this campus has on-campus student housing. This report discloses fire safety policies and procedures related to on-campus student housing and statistics for fires that occurred in those facilities. If you would like a free paper copy of the report, please contact the NAUPD Records Department at (928) 523-8884 or by visiting the department at 525 E. Pine Knoll Drive in Flagstaff.

Salary

Anticipated salary range is $67,714 - $84,449. Annual salary commensurate with candidate's qualifications and related experience.

FLSA Status

This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA) and therefore will not earn overtime or compensatory time for additional time worked.

Benefits

This is a Service Professional (SPF) position. NAU offers an excellent benefit package including generous health, dental and vision insurance; participation in the Arizona State Retirement System or the Optional Retirement Program; 22 days of vacation and 10 holidays per year; and tuition reduction for employees and qualified dependents. More information on benefits at NAU is available on the https://in.nau.edu/human-resources/benefits/. NAU is a tobacco and smoke-free campus. Service Professionals are hired on a contract basis, renewable each 6 months according to https://public.powerdms.com/ABOR/documents/1499270. Employees offered a position will be eligible for state health plans (including NAU's BCBS Plan). New employees are https://in.nau.edu/human-resources/eligibility-enrollment/ on the first day of the pay period following their enrollment, after their employment date. Employees will have 31 days from their start date to enroll in benefits. If a new employee chooses the ASRS retirement option, participation in the Arizona State Retirement System, and the long-term disability coverage that accompanies it, will begin on the first of the pay period following 6 months after the new employee's start date. New employees who choose to participate in the Optional Retirement Plan (ORP), which is an alternative to the ASRS plan for faculty and other appointed staff, will begin to participate on the first day of the pay period following election. Additionally, the long-term disability plan that accompanies the ORP will begin on the first day of the pay period following election.

Learning and Development

Your career at Northern Arizona University includes the opportunity for professional development. https://in.nau.edu/human-resources/orientation/ includes courses to be completed within the first 30 days.

Immigration Suppt/Sponsorship

NAU will not provide any U.S. immigration support or sponsorship for this position.

Application Deadline

30 days, minimum

How to Apply

To apply for this position, please click on the "Apply" button on this page. You must submit your application by clicking on the "Submit" button by midnight of the application deadline. If you need assistance completing your application there are instructions available on the https://in.nau.edu/human-resources/or in person in the Human Resources Department located in Building 91 on the NAU Campus - on the corner of Beaver and DuPont Streets.

If you are an individual with a disability and need reasonable accommodation to participate in the hiring process, please contact the Disability Resources Office at 928-523-8773, http://DR@nau.edu, or PO Box 5633, Flagstaff AZ 86011.

Equal Employment Opportunity

Equal Opportunity Employer, including Disabled/Protected Veterans. NAU is responsive to the needs of dual career couples.

https://in.nau.edu/Human-Resources/Posters-Required-by-Law/

NAU is an Employer of National Service. AmeriCorps, Peace Corps, and other National Service alumni are encouraged to apply.

To apply, visit https://apptrkr.com/6210712

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