Imagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater to the changing needs of employers and their employees. With our award-winning training and endless opportunities for growth and development, you can build a lifelong career with us. We pride ourselves on fostering an inclusive and innovative culture. Our leaders are here to support your career journey; they and our dedicated employees embody the values that drive us to support each other, our clients, and our communities. Join us to pursue your passion and unleash your potential.

Overview

HCM Inside Sales Representatives (ISRs) are inside account and quota owners. ISRs are responsible for prospecting, owning the end-to-end sales cycle and closing business remotely from our HCM Inside Sales Hub. They engage with customers via phone, email, or other virtual channels, to effectively close deals and meet sales targets. This role exclusively sells HCM products in the Core Sales, Human Resource Service Sales, and Major Market Sales organizations. Various career paths exists, potential next roles: Inside Sales Manager, Field Sales Rep, PEO inside sales, etc.

Responsibilities

+ Accountable for the end-to-end sales cycle from prospecting, qualifying, demonstrating and closing business to achieve quota.

+ Conduct outbound prospecting and qualify new clients and new referral sources utilizing cold calls, direct mail, email, video call, social media, seminars or demonstrations, or other marketing programs directed by Sales management, including following up on leads to qualify opportunities and generate pipeline.

+ Present products and services of Paychex to final decision makers and end users within the prospect universe.

+ Analyze the customer needs and interests, determine which products are appropriate and refer to appropriate party when necessary.

+ Expedite the resolution of customer problems or complaints.

+ Schedule appointments and visit potential and current referral sources to secure referrals to end users.

+ Complete and submit accurate new business paperwork, expense reports and weekly activity reports by agreed upon dates set by Sales management.

+ Use technology tools to accurately track activities and forecasts. Collect data to support underwriting process, close sales.

+ Continually develop technical, competitive and sales skills knowledge to effectively represent the HCM sales organization. Have an operational command of the sales forecast, Paychex and HCM foundations.

+ Project a positive image in representing Paychex to clients and the community.

Qualifications

+ H.S. Diploma - Required

+ Bachelor's Degree - Preferred

+ 1 year of experience in Inside sales.

+ 2 years of experience in sales/selling.

Live the Paychex Values

+ Act with uncompromising integrity.

+ Provide outstanding service and build trusted relationships.

+ Drive innovation in our products and services and continually improve our processes.

+ Work in partnership and support each other.

+ Be personally accountable and deliver on commitments.

+ Treat each other with respect and dignity.

What's in it for you?

+ We value your well-being: We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more.

+ We value your time: From paid time off to company holidays, culture days, and comprehensive work-life balance programs, we will ensure you have the flexibility you need to be your best.

+ We value your development: Our award-winning training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to grow your career.

+ We value your perspective: Our company culture reflects the diversity of our employees. We want you to be you and your voice to be heard.

+ We value our communities: We offer paid time off for volunteerism and promote many company-wide and local initiatives that benefit organizations you care about.

Paychex is an equal opportunity employer that fosters a workplace culture of Diversity, Equity, & Inclusion. Our valued employees and commitment to DEI are the essence of our internal and external success.