Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Application Management - Facilities Management and Public Safety Specialist you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery.

Work you'll do/Responsibilities

Providing AMS / operate support to Novant Health's Corporate tower which includes the facilities management, public security and GRC applications. Service ticket resolution, coordination with vendors, coordination with end users, technical support for server reboots and other base fixes.

The Team

Our Deloitte Enterprise Performance team is at the forefront of enterprise technology, working across finance, supply chain, and IT operations to deliver holistic performance improvement and digital transformation. Join our team of strategic advisers and architects, differentiated by our industry depth to collaborate with leading solution providers and leverage your experience in strategy, process design, technology enablement, and operational services to enable heart-of-the-business solutions.

Enterprise Operations as a Service provides multi-year managed service contracts to support enterprise technology investments and key business processes. We ensure continuous modernization and transformative business changes through five key services: SAP Operations, Oracle Operations, IT Operations, Supply Chain Operations, and Finance Operations. Our mission is to help businesses thrive by maintaining their essential operations and enabling growth.

Are you looking for a role where you can establish a deep and long term relationship with your client while delivering ongoing support and enhancements for technology and business processes through long-term contracts? Join us where you will have the opportunity to work with cutting-edge platforms like SAP, Oracle, ServiceNow, and Workday Financials. We leverage AI, automation, and analytics to streamline operations, ensuring our clients' success. Apply now and become part of a team that drives innovation and excellence!

Required Qualifications

+ 5+ years of Application management experience working with facilities management applications in a healthcare system

+ Extensive customer service experience

+ Strong communication skills

+ Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience

+ Limited immigration sponsorship may be available

+ Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve

Preferred Qualifications

+ Experience with healthcare public safety applications

+ Experience with healthcare GRC applications

+ Server and network technical experience

+ Analytical/ Decision Making Responsibilities

+ Analytical ability to manage multiple projects and prioritize tasks into manageable work products

+ Can operate independently or with minimum supervision

+ Excellent Written and Communication Skills

+ Ability to deliver technical demonstrations

Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $97875 to $130500.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.