Seeking a full-time Service / Administrative Coordinator to support our Building Operations department at Western AZ Regional Medical Center, located on 2735 Silver Creek Rd, Bullhead City, AZ 86442.

Shift: Days

**Job Summary**

The Service/Administrative Coordinator provides administrative, clerical, and operational support to the department under the direction of department leadership. This role is responsible for handling correspondence, scheduling, document management, and general office coordination to ensure efficient department operations. The Service/Administrative Coordinator also provides excellent customer service to patients, families, providers, and staff, assisting with inquiries and facilitating communication within the department.

**Essential Functions**

+ Handles phone calls, emails, and in-person inquiries from patients, families, staff, and other stakeholders, ensuring timely responses and resolution of concerns.

+ Assists with the preparation, processing, and organization of departmental forms, documents, and patient information.

+ Collects information, prepares, and distributes agendas for committee meetings, and transcribes meeting minutes as directed.

+ Provides customer service and administrative support, addressing patient and staff inquiries and ensuring a positive experience.

+ Directs patients and visitors to the appropriate personnel, department, or service areas.

+ Supports departmental initiatives, projects, and regulatory compliance tasks, including organizing meetings and maintaining documentation.

+ Maintains office supplies, inventory, and equipment, ensuring availability for daily operations.

+ Assists with data entry, reporting, and record management, ensuring accuracy and confidentiality, as needed.

+ Collaborates with staff and leadership to facilitate scheduling, workflow coordination, and operational improvements.

+ Performs other duties as assigned.

+ Complies with all policies and standards.

**Qualifications**

+ Associate Degree or coursework in Business Administration, Office Management, or a related field preferred

+ 0-2 years of experience in administrative support, customer service, or office coordination required

+ Experience in healthcare administration or a medical office setting preferred

**Knowledge, Skills and Abilities**

+ Strong organizational, time management, and multitasking abilities, with attention to detail.

+ Excellent written and verbal communication skills.

+ Proficient in Microsoft Office Suite, Google Suite, and healthcare management software.

+ Ability to work independently and as part of a team.

+ Strong customer service skills and ability to manage patient interactions professionally.

Equal Employment Opportunity

This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to http://www.chs.net/serving-communities/locations/ to obtain the main telephone number of the facility and ask for Human Resources.