Senior Investigator - Fraud Investigations

Chandler, Arizona;Phoenix, Arizona; Newark, Delaware; Orland Park, Illinois; Fort Worth, Texas; Winter Park, Florida; Charlotte, North Carolina; Chicago, Illinois; Jacksonville, Florida; Saint Louis, Missouri

**Job Description:**

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

**Role Description:**

This job is responsible for participating in or leading financial crime investigations in diversified operations within the bank to gather information relative to current or prospective clients. Key responsibilities include leading routine to complex investigation task forces, consulting on investigative related issues, identifying issues and control weaknesses, and sharing recommendations to line management to minimize exposure. Job expectations include formulating and recommending action plans in response to allegations, including crime reports and court proceedings.

As a Bank of America Financial Crimes Senior Investigator, you will conduct complex financial crime investigations within diversified bank wide operations spanning multiple lines of businesses including case analysis, evaluation, developing fact-based opinions and providing recommendations to management actions necessary to resolve fraud trends. A senior investigator may participate in or lead investigative related task forces and/or special projects that represent significant loss exposure and/or are highly visible. You may provide consultation and guidance to line of business and senior management on investigative related issues. You may identify significant issues and control weaknesses and make recommendations to line management to minimize exposure or loss. A senior investigator may formulate and recommend actions in response to allegations, file crime reports and testify in court proceedings. You will analyze, evaluate, and make recommendations to management on investigations that expose the bank to large losses. You will prepare reports for management covering investigative details, results and recommend loss and recovery prevention actions. You may interpret and analyze information gathered from numerous databases and third-party sources and identify "red flags" that prompt further inquiry, and drive process changes to close gaps and mitigate risk. Provide policy and performance improvement recommendations to senior management and work closely with senior project managers in the development of new fraud strategies. This position may require you to coordinate and provide direction to law enforcement partners on complex investigations.

**Responsibilities:**

+ Reviews and analyzes information gathered from databases to investigate alleged financial violations committed by a person or organization, including misuse of funds, misconduct, and corruption

+ Prepares investigative reports, presents findings to senior management and relevant stakeholders, and supports control partners by recommending corrective actions to prevent future incidents and improve organizational practices

+ Coordinates investigations by providing direction to multiple investigators, identifying issues and control weaknesses, sharing potential recommendations for courses of action, and testifying in court proceedings as needed

**Required Qualifications:**

+ 5+ years of investigative experience within law enforcement, fraud prevention, or bank security

+ Excellent written and verbal communication skills

+ Strong PC and analytical ability

+ Detail-oriented, an independent thinker and able to handle multiple cases concurrently requiring multi-tasking skills

+ Must be able to interview internal and external fraud suspects demonstrating strong presentation skills, having the ability to organize and communicate complex data and facts leading to an admission of involvement

+ Must be a team player and able to build strong working relationships both internal and external to Bank of America

+ Must be able to influence process, policy and procedure changes which may have been a contributing factor in the fraud event

**Desired Qualifications:**

+ Knowledge of the UCC and criminal code and bank operations is highly desirable.

+ A bachelor degree is preferred, or the equivalent law enforcement, bank security or investigative experience in lieu of a four-year degree.

+ Current and recognized industry certification(s) in fraud investigation, cyber crime, financial crime investigation.

**Skills:**

+ Due Diligence

+ Interpret Relevant Laws, Rules, and Regulations

+ Investigation Management

+ Research

+ Risk Management

+ Analytical Thinking

+ Attention to Detail

+ Collaboration

+ Data Collection and Entry

+ Relationship Building

+ Adaptability

+ Business Process Analysis

+ Continuous Improvement

+ Issue Management

+ Networking

**Minimum Education Requirement:** High School Diploma / GED / Secondary School or equivalent

For internal employees; participation in a work from home posture does not make you ineligible to post.

**Shift:**

1st shift (United States of America)

**Hours Per Week:**

40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "Know your Rights" poster, CLICK HERE (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America’s Drug-free Workplace and Alcohol Policy, CLICK HERE .

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work.

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.