**About this role:**

Wells Fargo is seeking a dynamic product leader with 5+ years merchant services and demonstrated payments security experience. Learn more about the career areas and lines of business at wellsfargojobs.com (https://www.wellsfargojobs.com/career-areas/) .

**In this role, you will:**

+ Advise experienced leadership to develop or influence business plans, business requirements, direct product design and implementation for complex business and technical needs

+ Oversee overall product management and strategic focus for the most technical, complex and diverse products and services

+ Lead the strategy and resolution of complex and unique challenges requiring in-depth understanding of potential synergies, opportunities companywide

+ Deliver solutions that are long-term, large scale, and require consideration of global market dynamics, trends, regulatory impact, and risk management

+ Provide vision, direction and expertise to leadership on implementing innovative and significant business solutions that are strategically focused for diverse product lines

+ Articulate product vision, define scope, prioritize backlog, establish goals, and provide direction for teams to design, develop, and deliver technology and processes for updating, upgrading technologies and vendor relationships

+ Engage with leaders, stakeholders, subject matter experts, scrum masters, project managers and delivery team companywide

+ Serve as an adept advisor to leadership

+ Foster a strong agile discipline that inspires teams to continuously improve delivery evidenced through key agility metrics

+ Build frameworks for complex decision making that enable effective debate and accelerate getting to the right answer

**Required Qualifications:**

+ 7+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

+ Merchant Service specific experience

**Desired Qualifications:**

+ 5+ years of demonstrated experience in electronic payments or payment card industry or merchant acquiring.

+ 5+ years of financial services.

+ 5+ years of Fraud, PCI and Data Security experience.

+ Chargeback/Dispute Management experience a plus.

+ Demonstrated experience with complex products that require understanding of underlying platform functionality, transaction processing flows, data transmission technology, and/or business services/API/SDK technology.

+ Demonstrated product delivery experience commercializing new business opportunities from concept to reality, with an emphasis on innovation and simplified customer experience.

+ Demonstrated track record of working effectively in a team environment, across all organizational levels, and building superior partnerships with a broad set of partners.

+ Experience in Product Management, product development, strategic planning, process management, change delivery, or agile product owner experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

+ Ability to synthesize multi-dimensional, complex, and interrelated concepts into clear, consumable, implications, actions, and decisions

+ Demonstrated track record of effective influencing and collaboration at all levels

+ Exceptional problem solvingabilities

+ Exceptional ability to translate complex business and operational concepts so they are clearly understood in support of sound decisions to meet business objectives

+ Excellent written and oral communication skills with ability to clearly communicate results

**Job Expectations:**

+ This role will be primarily responsible for fraud, security, and PCI compliance solutions.

+ Ability to identify opportunities, conduct detailed analysis, develop business cases, and present recommendations to various audiences in a way that is easy to understand in order to obtain consensus, set priorities, and secure resources.

+ Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment.

This position will be working on a hybrid schedule and candidate must live with a commutable distance from one of the locations listed.

Minimal travel aligned to the role.

VISA sponsorship will not be considered for this position.

**Posting End Date:**

19 Jun 2025

**_*Job posting may come down early due to volume of applicants._**

**We Value Equal Opportunity**

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

**Applicants with Disabilities**

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.

**Wells Fargo Recruitment and Hiring Requirements:**

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

**Req Number:** R-452700