**Tech Support & Project Management Specialist**

As a Technical & Project Management Specialist here at Honeywell, you will play a crucial role in leading and managing complex projects. You will be primarily responsible to extend Advanced Technical supports such as Product Live Demos, Advanced Technical supports on Physical Security products and platforms, overseeing strategic supports through direct co-ordination with strategic End users to ensure the required supports are delivered in co-ordination through Authorized Channel partners. Your strong leadership skills, technical expertise, and ability to drive results will be essential for Sales Growth and Customer Excellence.

You will report directly to our Regional Technical Leader and you'll work out of our Riyadh, Saudi Arabia office location on an On-site work schedule.

In this role, you will impact the organization by leading and managing Mega project opportunities and wins through right solution proposals, extending required technical expertise and supports. Your responsibilities will include strategic leadership, project efficiency, quality assurance, complex problem-solving, team leadership, strategic planning, effective & timely communications, arrange documentations, customer satisfaction, cross-functional collaboration as and when needed.

KEY RESPONSIBILITIES

• Lead and manage Day to day Advanced Technical Supports.

• Support POCs and Demos to win integrated solutions to win and support mega projects opportunities to support Sales Growth.

• Align with Global Tech Support GDMs to support NPIs and Entry Into Market, In Service Issues.

• Liaise with Channel partners, End-users to ensure the pre-requisites for a successful solution delivery.

• Develop project plans, schedules to ensure and elevate Customer experience.

• Co-ordinate with Technical Team, Sales Team, Offering Team and Back Office Engineering teams to arrange NPI and new features required for the Region.

• Drive continuous improvement and implement best practices

YOU MUST HAVE

• Minimum of 5 years of experience in Physical Security domain as a Technical expert with project management experience.

• Prior experience as Advanced Technical Subject Matter Expert / Project Manager

• Strong knowledge and field experience in Physical Security domain (Access, CCTV, Intrusion), Fire, BMS / HVAC systems.

• Strong leadership and team management skills

• Excellent communication and interpersonal skills

• Ability to work effectively in a fast-paced and dynamic environment

• Proficient in project management software and tools

• Strong problem-solving and decision-making abilities

Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.