**Department Name:**

Admin-Clinic

**Work Shift:**

Day

**Job Category:**

Pharmacy

**Estimated Pay Range:**

$22.06 - $33.10 / hour, based on location, education, & experience.

In accordance with State Pay Transparency Rules.

***SIGN ON BONUS AVAILABLE, UP TO $5,000***

Innovation and highly trained staff. Our Pharmacy team members play a critical role in ensuring the best care for our patients. Join a nationally recognized leader that values excellence and begin making a difference in people’s lives. Apply today.

Banner Health was recognized on Becker's Healthcare 2024 list of 150+ top places to work in healthcare. This list highlights hospitals, health systems and healthcare companies that prioritize workplace excellence and the happiness, satisfaction, wellbeing and fulfilment of their employees.

As a **Senior Ambulatory Pharmacy Technician,** you will collaborate with Pharmacists, Pharmacy Technicians, providers and supporting staff at the clinics, and community pharmacies. You will also filter out refill requests that the program doesn’t support, work up and screen patient charts for relevant information, follow standard procedures for documentation, answer phone calls from patients to process their refill requests and navigate various systems (Cerner, Genesys, and Microsoft applications.) This position involves being on the phones for the full day, answering incoming calls from patients who need assistance related to their medication refills. **This is a remote, work from home position,** **40 hour work week within the hours of 6AM and 7PM Monday - Friday, with weekends and holidays based on a rotation. You must reside in Arizona to be considered for this position.**

Recruiter to provide sign-on eligibility during the interview process.

POSITION SUMMARY

This position will work under the supervision of the pharmacist performing routine duties in packaging, distribution, non-sterile compounding, and record-keeping of pharmaceutical supplies. Serves as a liaison between the customer and the pharmacist. Effectively uses pharmacy computer systems to investigate and respond to missing medication requests. Consistently demonstrates an ability to assess a situation, consider alternatives, and choose the appropriate course of action. Demonstrates proficiency in preparing compounded intravenous medications, total parenteral nutrition products, and chemotherapeutic agents within compliance with USP /. Ensures that the sterile compounding environment and all equipment are cleaned and maintained according to policy. May educate and train peer Pharmacy Technicians, Technician Externs, Technician Trainees, and Volunteers. Must demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients.

CORE FUNCTIONS

1. Identifies medications and other items for reorder as necessary to maintain a continuous inventory of medications and supplies. Receives, checks-in, and restocks medications ordered through the wholesaler and other vendors verifying all quantities against invoices. Assesses practical ways to deal with shorted items and short-dated or unusable items.

2. Manages users within the automated dispensing technology database as per policy. Investigates discrepancies and troubleshoots malfunctions in automated dispensing technology.

3. Exhibits excellent interpersonal skills and is customer service oriented in all contacts with patients, visitors and staff. Responds to standard requests from internal customers. Interacts primarily with department personnel, cross-department personnel, internal customers, patients and physicians.

4. May use automated dispensing technology or requisition to restock medications to nursing and ancillary areas after checking by a pharmacist. When allowed by law and policy, and upon completion of proper training/competency assessment, may restock automated dispensing technology using barcode scanning verification devices. Restocks medications to all areas outside automated dispensing technology which may include but not limited to trays, code carts and emergency boxes.

5. Compounds non-sterile medication products. Understands and appropriately follows all product worksheets/recipes for documentation and check processes. Understands and adheres to all applicable USP compounding guidelines. Demonstrates knowledge of and consistently performs calibrations of equipment and accurately measures components for compounding. Repackages bulk medications into unit of use packaging. Completes accurate documentation of medications compounded and repackaged per policy.

6. Maintains a safe and clean working environment by complying with all policies, laws, and regulations. Performs quality control activities such as monthly nursing unit inspections and pharmacy section checks in a timely manner. Completes documentation of refrigerator temperatures, and equipment maintenance activities as required.

7. Ensures the proper use of garbing and compounding techniques in accordance with policies and has knowledge of basic principles within USP and USP, laws, policies, and procedures that pertain to compounding. Performs compounding and labeling of intravenous compounds and hazardous agents to include chemotherapy using proper sterile and aseptic technique as appropriate to the site of care. Understands the different product lines in sterile compounding (patient specific and non-patient specific batch) and the differences between the various populations (Adult, Pediatric, Neonate). Completes all required environmental cleaning procedures. Documents all required tasks and other information per policy. Understands the safe handling of hazardous drugs and demonstrated the correct receipt, storage, labelling and transport process.

8. Handles narcotic medications following all federal and legal requirements as set through policy and procedure. Understands all regulatory requirements for receiving, compounding, repackaging, and distribution for controlled substances. Consistently adheres to all storage and inventory movement documentation requirements for controlled substances.

MINIMUM QUALIFICATIONS

Requires Pharmacy Technician licensure and active Pharmacy Technician certification OR Pharmacy Intern licensure in the state of practice.

Incumbents in Arizona are also required to provide the AZ Board of Pharmacy Wallet Card at time of hire.

Minimum of two years pharmacy technician experience. Ability to complete moderate to difficult mathematical calculations using a hand-held calculator is required. Strong customer service focus, exceptional communication skills, strong attention to detail, prioritization capabilities, superior problem-solving skills, and ability to multi-task. Must have knowledge of computer software, particularly medication management information system software, Microsoft applications and automated dispensing systems. Must demonstrate effective oral and written communication skills for interfacing with all levels of staff, physicians, patients, and other contacts.

Employees working at Banner Behavioral Health Hospital must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.

BSS Registry Team members and Travelers are not eligible to drive on behalf of Banner and are not required to possess a valid driver’s license or be eligible for coverage under the company’s auto insurance policy.

PREFERRED QUALIFICATIONS

Completion of a Pharmacy Technician Certification Program.

Additional related education and/or experience preferred.

**EEO Statement:**

EEO/Disabled/Veterans (https://www.bannerhealth.com/careers/eeo)

Our organization supports a drug-free work environment.

**Privacy Policy:**

Privacy Policy (https://www.bannerhealth.com/about/legal-notices/privacy)

EOE/Female/Minority/Disability/Veterans

Banner Health supports a drug-free work environment.

Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability