**Primary City/State:**

Phoenix, Arizona

**Department Name:**

Medical Staff Svcs-Hosp

**Work Shift:**

Day

**Job Category:**

Clinical Support

Banner Health believes leadership matters. We look for people who share our vision making health care easier, so life can be better. Our leaders are at the front of the health care transformation, planning the future of Banner Health.

This leadership role will lead the **Medical Staff Services Department** at **Banner University** **Medical Center** . This is a pivotal role that will provide oversight of medical staff process which include privileging, credentialing and physician peer review process. This role will also support medical staff meetings, occasionally coordinate medical executive committee meetings, assure the on-call schedules are complete, along with some position contracting oversight responsibilities.

**This is a full time, salary position. The hours are Monday-Friday typically 7:00am - 3:00pm**

University Medical Center Phoenix is a nationally recognized academic medical center. The world-class hospital is focused on coordinated clinical care, expanded research activities and nurturing future generations of highly trained medical professionals. Our commitment to nursing excellence has enabled us to achieve Magnet™ recognition by the American Nurses Credentialing Center. The Phoenix campus, long known for excellent patient care, has over 730 licensed beds, several unique specialty units and is the new home for medical discoveries, thanks to our collaboration with the University of Arizona College of Medicine - Phoenix. Additionally, the campus responsibilities include fully integrated multi-specialty and sub-specialty clinics.

POSITION SUMMARY

This position has accountability for daily operations of the medical staff services department. Manages and supervises the functions of subordinate medical staff positions. Provides leadership and oversight for peer review, credentialing, and other required medical staff functions.

CORE FUNCTIONS

1. Supervises subordinate medical staff positions and monitors office functions, ensuring efficient and effective operations that meet the needs of both physicians and administrators.

2. Composes and reviews medical staff by-laws, rules, regulations, and other medico-legal matters for medical staff and management approval.

3. Manages the credentialing process for medical staff and allied health professionals.

4. Assists staff in developing and maintaining effective communications and professional relationships between medical staff leadership and the medical staff at large.

5. Serves as an information resource to administration, physicians, and staff concerning bylaws, policies and procedures, and Joint Commission requirements. Consults with internal and external legal counsel regarding medical legal issues.

6. Assists in developing future direction and strategies for the development of medical staff. Assures that principles of process improvement are utilized within the medical staff organization.

7. Provides oversight of medical and allied health staff. May plan and monitor departmental budgets for medical staff services.

8. Gathers, analyzes and monitors utilization data to be used in the reappointment, peer review and quality improvement processes of the medical staff.

9. Requires the constant exercise of a high degree of independent judgment and initiative in response to complex, sensitive issues, decision making, and discretion. Responsible for the efficient and professional operation of the department. Addresses complex problems among physicians and allied health staff. Internal customers include physicians, allied health professionals, hospital personnel, system and hospital management and volunteers. External customers include hospitals, medical offices, regulatory agencies and hospital community.

MINIMUM QUALIFICATIONS

Must possess a strong knowledge of interpersonal relations and office administration as normally obtained through the completion of a bachelor’s degree in business, human relations, or related field.

Requires Certified Professional Medical Services Management certification; alternatively, must possess significant experience in medical staff services and obtain Certified Professional Medical Services Management certification within 2 years of transferring into this position.

Must possess extensive knowledge of hospital organizations, medical staff operations, policies, rules and regulations, regulatory agency guidelines and standards, as normally demonstrated through a minimum of 4 years experience in a medical staff services setting. Must possess managerial experience, preferably in a medical staff services setting. Requires experience interacting with physicians in highly sensitive situations. Must possess strong verbal and written communication skills. Requires astute judgment in human relations skills to interface and communicate in an articulate manner with medical staff, administrators, legal counsel and hospital personnel. Requires the ability to work with common office software and equipment.

Employees working at Banner Behavioral Health Hospital must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.

PREFERRED QUALIFICATIONS

Knowledge of medical staff computer software programs is desirable.

Additional related education and/or experience preferred.

**EEO Statement:**

EEO/Disabled/Veterans (https://www.bannerhealth.com/careers/eeo)

Our organization supports a drug-free work environment.

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EOE/Female/Minority/Disability/Veterans

Banner Health supports a drug-free work environment.

Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability