Senior Manager - Telecommunications Commercial Services

Location:

Tempe, AZ, US

Date: Jul 3, 2025

**Requisition ID** : 19004

**Join us in building a better future for Arizona!**

SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of Arizona's best employers by Forbes. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.

**Why Work at SRP**

At SRP, we foster an inclusive work environment and believe everyone should have a fair chance to work, regardless of who they are. That’s why we value teams with diverse perspectives, experiences, and backgrounds to help SRP deliver on its mission of providing reliable, affordable and sustainable water and power.

SRP's success is rooted in our employees' happiness, health, and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits:

+ Pension Plan (at no cost to the employee)

+ 401(k) plan with employer matching

+ Available your first day: Medical, vision, dental, and life insurance

+ Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)

+ Parental leave (up to 4 weeks) and adoption assistance

+ Wellness programs (including access to a recreation and fitness facility)

+ Short and long-term disability plans

+ Tuition assistance for both undergraduate and graduate programs

+ 10 Employee Resource Groups for career development, community service, and networking

**Summary**

Responsible for various office and field activities associated with the commercial service offerings supported by the department. These offerings include dark fiber licensing and wireless co-locations but could expand in the future. In addition, this role would look at optimization of existing offerings while evaluating additional opportunities that utilize existing SRP assets to generate and sustain revenue.

**What You'll Do**

+ Manages a safe work environment in the office and in the field promoting a strong priority, focus and commitment to safety.

+ Responsible for standard SRP managerial tasks such as hiring, performance reviews, positive discipline, coaching and recognition.

+ Responsible for department Capital and O&M budgets along with workload and resource plans associated with SRP's fiscal planning process.

+ Accountable for revenue performance.

+ Negotiates strategic master agreements with telecommunications carrier customers representing multi-million dollar revenue, capital and O&M commitments. Directs internal and external legal counsel, risk management, and other functions, in preparing contract terms.

+ Responsible for business plans, including preparing, or commission the preparation of, business activity and financial forecasts, market analysis, Key Performance Indicators (KPIs), objectives and strategies.

+ Responsible to external SRP Telecom Commercial Services customers in support of services offered and provided.

+ Conducts new business development activity, typically with management representatives of potential customers.

+ Represents SRP telecommunication interests to the industry, governmental regulatory agencies, foreign utilities, municipalities, and local community.

+ Supports a culture with a strong commitment to customer service.

+ Manages transportation resources to support field and office requirements.

**What It Takes To Succeed**

The following are desired for this position:

+ A commitment and strong knowledge of safety practices.

+ Telecommunication systems knowledge and experience related to power utilities. Particularly around dark fiber and wireless co-locations.

+ Project management, work management and resource management best practice knowledge and experience.

+ Regulatory compliance knowledge and experience associated with telecommunications related to the FCC or other applicable agencies.

+ Experience leading diverse teams in achieving common goals and objectives.

+ Strong organizational, communication, and collaboration skills.

+ Ability to manage conflict and negotiate through conflicting interests and objectives between customers, internal SRP groups, and external stakeholders and agencies.

+ Ability to take initiative, follow through, and achieve results with limited guidance.

+ Strong financial and accounting knowledge.

**Experience**

A minimum of eight years of related experience is required (if no degree, 12 years of relevant experience or an equivalent combination of education and related experience totaling 12 years).

**Education**

A bachelor’s degree related to the assignment from an accredited institution is preferred.

**Hybrid Workplace**

SRP currently offers a hybrid workplace, which allows employees whose jobs can be performed remotely, and who have sufficient technical capability, to telework up to three days per week. Although teleworking is available, all employees must live and work in Arizona.

**Drug/Alcohol Policy Statement**

To promote the safety and well-being of our employees, customers, and the communities we serve, SRP is committed to maintaining a drug/alcohol free work environment. Although marijuana may now be legal in Arizona, except as otherwise specified under Arizona law, SRP considers it to be an illegal drug for the purpose of our drug/alcohol policy because marijuana remains illegal at the federal level. Any candidate found to be impaired during the hiring process or who has the presence of an illegal drug or unauthorized substance in their system during the pre-employment drug/alcohol test may be disqualified from further consideration in the hiring process.

**Equal Opportunity Employer Statement**

Salt River Project (SRP) is committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability, genetic information, military status, or any other protected status under applicable federal, state or local law.

**Work Authorization**

All candidates must be legally authorized to work in the United States.

Currently, SRP does not sponsor H1B visas, OPT, or other employment-related visa's.

**Nearest Major Market:** Phoenix