Serve as the primary customer contact for your assigned portfolio of accounts and ensure all customer needs and expectations are met. You will respond to inbound customer calls and email regarding order inquiry as to ship dates, problems, order changes, repairs and RMA's. You will assist other customer service associates with administrative duties. You will communicate with other departments such as Technical Support, Logistics, Manufacturing, Regional Sales Managers, Product Managers, etc., to resolve customer issues. You will support ordering processing including order entry, expediting orders, change orders, returns, monitoring order status and resolving discrepancies.
Help Honeywell be the customer's top choice by delivering excellent customer care
Build up your business acumen while learning to address customer needs
Be part of the team that is solving complex problems for the customer
Key Responsibilities
+ Processing Returns
+ Customer Invoicing
+ Prepare Forecast Reports
+ Administrative Support
+ Order Processing
YOU MUST HAVE
+ High School Diploma, or equivalent. Some experience in the field.
WE VALUE
+ An attention to detail
+ A bias for action
+ An ability to work in a team
+ A commitment to discovering ways to improve service
+ An ability to work with limited direction
WE VALUE
+ An attention to detail
+ A bias for action
+ An ability to work in a team
+ A commitment to discovering ways to improve service
+ An ability to work with limited direction
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
Job Details
(STEM) Science, Technology, Engineering & Mathematics
Full Time
N/A
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