Tax Examiners and Collectors, and Revenue Agents

Were growing our sales team and looking for a driven, energetic individual to join us and take their career to the next level! While prior experience in sales or leadership is a plus, its not requiredwere seeking the best fit for our team and company culture, regardless of your background. At Alleviation, we embrace the values of Ownership, Growth, and Service. Were dedicated to your success and offer an extensive training program that includes virtual classes and hands-on mentoring in your assigned sales territory. Your mentor will guide you through the entire sales process and share advanced techniques to help you excel. Although your main focus will be making sales calls and supporting clients in your local area, we also offer optional sales weeks with travel opportunities to work alongside colleagues from other regions. Your role will be introducing business owners and their employees to top-tier supplemental health benefit plans. From one-on-one consultations to group presentations, your role will shape the landscape of your territory. Core Responsibilities: Utilize our customized Salesforce CRM to curate leads and generate clients while expanding your professional network within your territory and neighboring communities Respond to client inquiries via phone, email, or text as needed Schedule meetings with potential and existing clients to understand their insurance needs Attend scheduled calls and meetings with your sales manager and team Personally visit new businesses, develop relationships with local business owners, follow up on referral leads, and reservice existing clients Build and nurture your own client portfolio Collaborate with your sales team manager to set monthly and quarterly sales targets for yourself Plan and adhere to your weekly schedule and working hours; submit your schedule to your sales team manager each week Record daily work stats and sales activity updates at the end of each work day QUALIFICATIONS DESIRED SOFT SKILLS: Strong interpersonal skills with the ability to build genuine connections quickly. A strong passion for assisting others, resilience in challenging situations, and a track record of exceeding expectations in sales, athletics, or leadership roles. Clearly-defined personal goals, a positive attitude, and optimistic outlook. Quick-thinking with exceptional situational awareness and critical thinking skills. Hunger for learning and growth, strong time management abilities, and the capability to work independently. Individuals with a background in competitive sports, coaching, athletics, or competitive leagues are among our top performers ADDITIONAL QUALIFICATIONS: Pass a high-level pre-employment background check Active Drivers License and reliable transportation Active Health Life Insurance Producer license in your resident state (or willing to obtain - study course provided and state licensing fees reimbursement available) Bachelors degree or minimum of 4 years post-high school work experience (candidates within 6 months of degree completion or less than 4 years of professional work experience with relevant sales or athletic background will be considered) COMPENSATION BENEFITS: Comprehensive classroom and field training program Weekly draw pay option plus commissions (no caps and short sales cycle-3 business days) as well as monthly cash sales bonuses, quarterly stock share bonuses, incentive trips, and vested renewal commissions Health, dental and vision benefits offered after 60-days of employment Performance-based promotions Control of your schedule based on results achieved rather than time worked Continuing professional development classes, advanced sales trainings, and leadership development classes Culture of camaraderie, friendly competition, and success mindset Apply now to be part of a team that embraces challenges and rewards effort! www.alvtn.com

**Overview**

Kimley-Horn, one of Fortune Magazine’s “100 Best Companies to Work For,” is looking for an Accounts Receivable Specialist to join our Phoenix, AZ office! This is an in-office position on our dynamic regional accounting team!

This opportunity plays a pivotal role in maintaining the company's financial health by managing and optimizing our accounts receivable processes.

**Responsibilities**

Accounts Receivable Management

+ Proactively manage the collections process to ensure timely payment of outstanding invoices.

+ Communicate with clients regarding outstanding balances, payment terms, and any issues that may arise.

+ Coordinate with Project Accounting team and Project Managers regarding client follow up.

+ Develop and implement strategies to improve collections efficiency and reduce outstanding balances.

+ Monitor and track client payment histories and identify potential collections risks.

+ Assist Project Managers in screening new clients for potential collections risks.

+ Coordinate with Business Manager and attorneys regarding elevated Accounts Receivable issues.

+ Coordinate with Project Managers and Accountants to assess and manage project lien compliance.

Financial Reporting

+ Maintain accurate and up-to-date records of client payments and outstanding balances.

+ Prepare regular reports on collections activity and provide analysis to management.

+ Assist with month-end and year-end closing processes as needed.

Client Relationship Management

+ Build and maintain positive relationships with clients, serving as a primary point of contact for collections-related issues.

+ Address client concerns and negotiate payment arrangements when necessary.

+ Collaborate with internal teams to resolve any client issues that may impact collections.

+ Respond to client inquiries and work with Project Accountants to resolve any billing discrepancies in a timely manner.

**Qualifications**

+ High School Diploma required (Associate Degree in Accounting or Bachelor’s Degree in Business Administration preferred)

+ 4+ years of experience in collections and accounts receivable.

+ Strong knowledge of collections practice and accounts receivable.

+ Proficient in MS Office, particularly Excel.

+ Excellent communication and interpersonal skills.

+ Detail-oriented with strong organizational and time management abilities.

+ Ability to work independently and meet deadlines.

+ Experience with Deltek Costpoint Accounting Software or similar is a plus.

+ Experience with Arizona pre-lien process a plus.

**Why Kimley-Horn?**

At Kimley-Horn, we do things differently. People, clients and employees, are at the forefront of who we are. Clients know we prioritize achieving their goals and growing their success. Employees know our culture and approach to business are built on a desire to provide an environment for everyone to flourish. Our commitment to quality is only as good as the people behind it— that’s why we welcome and develop passionate, hardworking, and proactive employees. We take pride in how our employee retention, robust benefits package, and company values have led to Kimley-Horn’s placement on the Fortune “100 Best Companies to Work” list for 17 years!

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_Applications are being accepted on an ongoing basis; however, this job posting may close at any time after a minimum of 3 days of being posted._

PleaseCLICK HERE (https://www.kimley-horn.com/careers/benefits/at-a-glance/) to learn more about the potential Benefits you may be eligible to receive with this role.

If you require an accommodation, pleaseCLICK HERE. (https://www.kimley-horn.com/careers/ada-accommodation-request/)

**Applicants must be legally authorized to work for Kimley-Horn in the U.S. without employer sponsorship. We do not typically sponsor H1-B or any other work visa petitions.**

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

**Posted Date** _3 weeks ago_ _(10/8/2024 6:08 PM)_

**_ID_** _2024-12842_

**_Education_** _High School Diploma/GED_

**_Discipline/Focus_** _Finance/Acct/Business_

Were growing our sales team and looking for a driven, energetic individual to join us and take their career to the next level! While prior experience in sales or leadership is a plus, its not requiredwere seeking the best fit for our team and company culture, regardless of your background. At Alleviation, we embrace the values of Ownership, Growth, and Service. Were dedicated to your success and offer an extensive training program that includes virtual classes and hands-on mentoring in your assigned sales territory. Your mentor will guide you through the entire sales process and share advanced techniques to help you excel. Although your main focus will be making sales calls and supporting clients in your local area, we also offer optional sales weeks with travel opportunities to work alongside colleagues from other regions. Your role will be introducing business owners and their employees to top-tier supplemental health benefit plans. From one-on-one consultations to group presentations, your role will shape the landscape of your territory. Core Responsibilities: Utilize our customized Salesforce CRM to curate leads and generate clients while expanding your professional network within your territory and neighboring communities Respond to client inquiries via phone, email, or text as needed Schedule meetings with potential and existing clients to understand their insurance needs Attend scheduled calls and meetings with your sales manager and team Personally visit new businesses, develop relationships with local business owners, follow up on referral leads, and reservice existing clients Build and nurture your own client portfolio Collaborate with your sales team manager to set monthly and quarterly sales targets for yourself Plan and adhere to your weekly schedule and working hours; submit your schedule to your sales team manager each week Record daily work stats and sales activity updates at the end of each work day QUALIFICATIONS DESIRED SOFT SKILLS: Strong interpersonal skills with the ability to build genuine connections quickly. A strong passion for assisting others, resilience in challenging situations, and a track record of exceeding expectations in sales, athletics, or leadership roles. Clearly-defined personal goals, a positive attitude, and optimistic outlook. Quick-thinking with exceptional situational awareness and critical thinking skills. Hunger for learning and growth, strong time management abilities, and the capability to work independently. Individuals with a background in competitive sports, coaching, athletics, or competitive leagues are among our top performers ADDITIONAL QUALIFICATIONS: Pass a high-level pre-employment background check Active Drivers License and reliable transportation Active Health Life Insurance Producer license in your resident state (or willing to obtain - study course provided and state licensing fees reimbursement available) Bachelors degree or minimum of 4 years post-high school work experience (candidates within 6 months of degree completion or less than 4 years of professional work experience with relevant sales or athletic background will be considered) COMPENSATION BENEFITS: Comprehensive classroom and field training program Weekly draw pay option plus commissions (no caps and short sales cycle-3 business days) as well as monthly cash sales bonuses, quarterly stock share bonuses, incentive trips, and vested renewal commissions Health, dental and vision benefits offered after 60-days of employment Performance-based promotions Control of your schedule based on results achieved rather than time worked Continuing professional development classes, advanced sales trainings, and leadership development classes Culture of camaraderie, friendly competition, and success mindset Apply now to be part of a team that embraces challenges and rewards effort! www.alvtn.com

**What’s Under the Hood**

DriveTime Family of Brands includes in-house financing and servicing through Bridgecrest, which is one of the country’s leading financial servicing providers. Bridgecrest services roughly $17 billion in finance receivables for DriveTime and other third parties. We service auto loans across a wide credit spectrum with the intent of creating a strong path to vehicle ownership for our customers.

**That’s Nice, But What’s the Job?**

In short, our Collections Manager is responsible for leading a team of Loan Advisors to success. This includes, but is not limited to: assessing day to day performance, quality of work, and goal setting. Our Managers are responsible for providing feedback and coaching to develop our Loan Advisors to reach their highest potential in their current role and to help further develop their career with Bridgecrest.

In long, our Collections Manager:

+ Monitors and reviews the work of Loan Advisors to ensure it is effective, and within Company and Legal policy. This includes using tools such as formal account reviews and side-by-side monitoring to create development plans for their staff to address any deficiencies.

+ Provide daily goals and strategy to their team that will maximize long-term success.

+ Administer continuous training and coaching to ensure quality customer service.

+ Identifies and recommends methods to improve management and operations of loan/collection administration involving enhanced work processes, increased responsiveness, efficient use of resources and quality service delivery.

+ Provide proactive leadership to the team to achieve maximum performance that results in a method consistent with DriveTime's vision and values.

**So What Kind of Folks Are We Looking for?**

+ **Excellent verbal and written communication skills.** The ability to talk and write with confidence, charisma and competence for a wide variety of audiences including management.

+ **Love of listening.** We need folks that listen with the intent to understand, not just reply.

+ **Plays well with others.** You will be working in a high-functioning team environment. We work together in order to win together.

+ **Self-driven yet selfless.** We need someone capable of managing their own time and business, yet is capable of making decisions for the betterment of DriveTime, not just themselves.

+ **Fantastic problem solver.** Your job is not only to find the problem, but more importantly, find the solution.

+ **Management material.** We are looking for someone that can lead, manage and grow within our organization.

**The Specifics.**

+ High School Diploma or GED required. Bachelor's Degree preferred.

+ 2+ years of management experience in a call center or retail environment

+ Knowledge of Fair Debt Collection Practices Act is a plus

+ Required to work a flexible schedule including some evenings and Saturdays

**So What About the Perks? Perks matter**

+ **Medical, dental, and vision, oh my!** DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage.

+ **But Wait, There’s More.** 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.

+ **Growth Opportunities.** You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.

+ **Tuition Reimbursement.** We’re as passionate about your professional development as you are. With that, we’ll put our money where our mouth is.

+ **Wellness Program.** Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities!

+ **Gratitude is Green.** We offer competitive pay across the organization, because, well… money matters!

+ **Game Room.** Gimme a break – no, not a Kit Kat ad but we do have a ping-pong table, a pool table and other games if you ever need a break in your day.

+ **In-House Gym.** We want our employees to be the best versions of themselves. So come early, take a break in your day, or finish strong with a workout!

+ **Enjoy Social Events?** Bring it on. Rally with your team for festive gatherings, team competitions or just to hang out!

+ **We Care and Value YOU!** Feel the love and let us treat you to company outings, personal rewards, amazing prizes & much more!

+ **Paid Time Off & Paid Holidays.** Not just lip service: we work hard, to play hard.

**Anything Else? Absolutely.**

DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we’ll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don’t forget Phoenix Business Journal Healthiest Employers (okay, we’ll stop there)!

Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.

And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!

Description

We are offering an opportunity for a Medical Collections Specialist to join our team in Phoenix, Arizona. The chosen candidate will be working in the healthcare industry, specifically focusing on occupational healthcare facilities. The role involves providing guidance on medical claims, handling customer invoicing, and managing client and insurance appeals. This role offers a short term 30-60 day contract employment opportunity.

Responsibilities:

• Provide guidance on appealing medical claims Explanation of Benefits (EOBs)

• Handle customer invoicing and management of client and insurance appeals

• Analyze and interpret Accounts Receivable (A/R)

• Collaborate effectively within a team environment

• Review Accounts Receivable (A/R)-related correspondence

• Provide guidance on identifying and resolving billing errors

• Maintain strict confidentiality, adhering to all HIPAA guidelines and regulations

• Provide guidance on correcting claims

• Perform other assigned duties as needed.

Requirements • Proficiency in Accurint, Allscripts, Cerner Technologies, Dynamic Data Exchange (DDE), and EHR SYSTEM software.

• Experience in Accounts Receivable (AR), Appeals, and Billing Functions.

• Knowledge of Claim Administration and Collection Processes.

• Ability to work effectively in a team and independently.

• Strong communication skills, both written and verbal.

• Excellent organizational skills with the ability to handle multiple tasks simultaneously.

• High level of attention to detail and accuracy.

• Good problem-solving skills and the ability to make decisions based on accurate and timely analyses.

• Proficient in Microsoft Office suite including Word, Excel, and PowerPoint.

• Previous experience in a medical collections role is highly desirable.

• Ability to maintain the confidentiality of sensitive information.

• High standard of integrity and professionalism.

• Willingness to continue professional development and stay updated with industry trends and best practices.

• Ability to adapt to changes in the work environment and deal with frequent change, delays, or unexpected events.

• High school diploma or equivalent required; Bachelor's degree in finance, business administration or a related field is preferred.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .

**Job Description**

**Description**

The Key Accounts Vaccine Account Representative (KVAR) team supports the Vaccine Sales Team and their customers by providing in depth vaccine contract information, analysis, and approved contract resources. The team assist healthcare providers and healthcare systems meet their vaccine contracting goals to better support their communities through vaccination.

The KVAR is part of the vaccine account team and plays a critical role in supporting vaccine accounts through their commercial offer. The KVAR is responsible for engaging reactively with assigned customers in a way that supports each customer’s our Company's Commercial Offer goals. They will work with the local sales team to understand and identify customer contracting needs, contract resources, and support contract pull-through activities relative to integrated strategies. The KVAR is responsible for ensuring all their activities adhere to the spirit and letter of all Company Policies and US Laws and Regulations

The KVAR reports to the VAR Team Leader, but each KVAR is aligned to a DCO region and works in close collaboration with broader Vaccine Field Sales team (VKCL, CTL, & VCR).

+ This territory covers the South Central and North Central Regions.

+ This position is remote with in person engagements when appropriate.

+ For all employees, please initiate a discussion with your manager to review your interest in this opportunity and to determine alignment (readiness/availability) with your Employee Development Plan.

**Primary activities include:**

**Customer Contract Implementation**

+ Understand multiple inter-dependencies within an account, consider customer healthcare goals and needs, and maximize account performance by building long-term relationships through collaborative business planning processes and approaches. This includes conducting customer business reviews with appropriate stakeholders discussing the financial impact of contracts and progress/results of targeted vaccine programs and previously identified opportunities to improve customer benefits.

+ Maintain complete knowledge and understanding of our company's contract terms and conditions. Apply knowledge of contracts and historical ordering patterns to optimize vaccine purchases for customers and appropriate inventory in support of office protocols, vaccination goals, and seasonality in patient origination.

+ Establish and track account performance metrics to evaluate progress and performance, and to assess opportunity and need to adjust plans and associated tasks

+ Apply knowledge of full portfolio of our Company vaccines, competitive brands, immunization recommendations and protocols to support the integration of a standard of care and the development and establishment of vaccination protocols

+ Collaborate with customers through relationship management skills and leverage customer insights to provide appropriate contract information and solutions

+ Create a compelling and logical rationale for the value of Company Commercial Offers in support of patient health & wellness

+ Ask strategic, insightful questions to obtain information on customer healthcare needs, using these insights to position Company Commercial Offers

+ Evaluate and prioritize business across assigned customer segments

**Customer Contract Management**

+ Understand our Company's internal customer contractual touchpoints to better assess the customer experience and potential gaps as it relates to implementation of our Commercial Offers.

+ Facilitate customer contract enrollment in our Company Accounts by onboarding customers to the system and managing batch processes for large accounts.

+ Monitor account aggregation to ensure proper contract measurements such as market share.

+ Assist the customer and the account team in facilitating required changes to customer information in our Company systems resulting from customer account mergers and acquisitions.

+ Assist the customer and the account team with contract implementation issues that would include but are not limited to, correct contract price and discount, correct shipping locations, and other logistics that may have an impact on the customer experience as it relates to their commercial offer.

**Qualifications**

**Education Requirement:**

+ Required: BA/BS

**Required** :

+ 3+ years of experience working in one or more of the following areas: Pharmaceutical/Healthcare, Sales, Consulting

+ Excellent communication skills (written and oral)

+ Self- directed and organized

+ Possess strong interpersonal and leadership qualities with demonstrated success in establishing and maintaining relationships in a professional setting

+ Excellent planning and organizational skills and good judgment

+ ~20% Travel

**Preferred** :

+ Experience with Contracts and Inventory Management

+ Analytical/Business acumen

+ Experience working with electronic quality and contracting management systems

+ Experience with data analytics tools

**NOTICE FOR INTERNAL APPLICANTS**

In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Current Employees apply HERE (https://wd5.myworkday.com/msd/d/task/1422$6687.htmld)

Current Contingent Workers apply HERE (https://wd5.myworkday.com/msd/d/task/1422$4020.htmld)

**US and Puerto Rico Residents Only:**

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here (https://survey.sogosurvey.com/r/aCdfqL) if you need an accommodation during the application or hiring process.

We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights (https://www.eeoc.gov/sites/default/files/2022-10/22-088\_EEOC\_KnowYourRights\_10\_20.pdf)

EEOC GINA Supplement​

Pay Transparency Nondiscrimination (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts (https://www.msdprivacy.com/us/en/CCPA-notice/)

**U.S. Hybrid Work Model**

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.

**San Francisco Residents Only:** We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

**Los Angeles Residents Only:** We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance

**Search Firm Representatives Please Read Carefully**

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

**Employee Status:**

Regular

**Relocation:**

No relocation

**VISA Sponsorship:**

No

**Travel Requirements:**

25%

**Flexible Work Arrangements:**

Remote

**Shift:**

1st - Day

**Valid Driving License:**

Yes

**Hazardous Material(s):**

n/a

**Job Posting End Date:**

10/28/2024

***A job posting is effective until 11:59:59PM on the day** **BEFORE** **the listed job posting end date. Please ensure you apply to a job posting no later than the day** **BEFORE** **the job posting end date.**

**Requisition ID:** R317176

Join our team as an Auto Fraud Finance Manager, where you'll drive impactful solutions and lead a dynamic team. Your expertise will shape our fraud prevention strategies and enhance operational effectiveness.

As an Auto Fraud Finance Manager within our team, you will oversee critical operations and lead strategic initiatives to combat fraud. You will play a key role in managing people and processes, ensuring our operations are efficient and effective.

**Job Responsibilities:**

+ Directly manage FTE and oversee complex segments of the Auto Fraud Finance portfolio.

+ Maintain responsibility for all floor operations, including training, hiring, coaching, and performance management.

+ Design and implement solutions for changing operational requirements.

+ Handle complex cases and develop operational strategies to enhance effectiveness and controls.

+ Track and report weekly and monthly forecasts.

+ Process monthly charge-offs.

+ Develop strategies to prevent and identify fraudulent applications.

+ Evaluate and improve strategies using internal and external tools.

+ Partner with fraud prevention and business operations teams to optimize rule performance.

+ Support delivery of key performance indicators and business metrics.

+ Coordinate functional requirements with business management and technical teams.

+ Identify and manage project dependencies and critical path issues.

**Required Qualifications, Capabilities, and Skills:**

+ 5 years of leadership experience in fraud management.

+ 5 years of collections or related experience.

+ Knowledge of FDCPA collection requirements, CFPB, Reg. F, Privacy Act, and the FACT Act.

+ Excellent problem-solving, negotiation, and decision-making skills.

+ Experience handling unique/specialized accounts.

+ Ability to synthesize quantitative and qualitative analysis into executive-level communications.

**Preferred Qualifications, Capabilities, and Skills:**

+ Knowledge of 605B, Dealer Fraud, ID Theft.

+ Experience with ICAF, ALS, VLS, and Recovery One systems.

**Additional Information:**

This role requires strong leadership and interpersonal skills, critical thinking, and a dedication to excellence. You will be expected to identify trends and escalate issues appropriately.

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Job Title: Collections AnalystJob Description

• Provide support and coordination to the billing function of our Accounts Receivable team. • Manage a large book of accounts by collecting on past due balances, providing invoices upon customer request, and resolving invoice disputes. • Assist customers with tracking all returns and credits. • Handle and collect on customers' past due accounts. • Collect accounts that carry high delinquencies. • Manage a portfolio of accounts between 1,000 - 4,000 customers. • Collect accounts that carry a balance of less than $10,000. • Use Get Paid software to follow a pre-defined strategy, emailing or calling customers as necessary. • Reply to customers with a sense of urgency and high customer service level.

Hard Skills

+ Collections (B2B)

+ Experience with collecting on large accounts

+ Accounts Receivable (AR) experience

Soft Skills

+ Customer Service

+ Client relationship management

Job Type

This is a Contract-to-Hire position with a duration of 4 Month(s).

Work Site

This is a fully on-site position in Phoenix, Arizona.

Work Environment

In-office, team environment with tons of growth opportunity.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

+ Hiring diverse talent

+ Maintaining an inclusive environment through persistent self-reflection

+ Building a culture of care, engagement, and recognition with clear outcomes

+ Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.

Job Title: Accounts Receivable Representative/B2B Collections

Job Description

• Account reconciliation within those portfolio accounts

• Dispute resolutions and figure out plans to allow payments.

• Tracking customer job balances and payments to establish lien rights

• Reviewing accounts for releasing lien rights

• Assisting with payment application as needed

• Making outbound and answering inbound calls to/from customers

• Performing other duties, tasks and/or projects as assigned

Hard Skills

+ Experience handling any kinds of collections (B2B or B2C)

+ Managing calls and not afraid to make outbound calls

Job Type

This is a Contract-to-Hire position with a duration of 4 Month(s).

Work Site

This is a fully on-site position in Tempe, Arizona. Hybrid work schedule offered once converted to a permanent employee.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

+ Hiring diverse talent

+ Maintaining an inclusive environment through persistent self-reflection

+ Building a culture of care, engagement, and recognition with clear outcomes

+ Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.

Job Title: Collections AnalystJob Description

• Provide support and coordination to the billing function of our Accounts Receivable team. • Manage a large book of accounts by collecting on past due balances, providing invoices upon customer request, and resolving invoice disputes. • Assist customers with tracking all returns and credits. • Handle and collect on customers' past due accounts. • Collect accounts that carry high delinquencies. • Manage a portfolio of accounts between 1,000 - 4,000 customers. • Collect accounts that carry a balance of less than $10,000. • Use Get Paid software to follow a pre-defined strategy, emailing or calling customers as necessary. • Reply to customers with a sense of urgency and high customer service level.

Hard Skills

+ Collections (B2B)

+ Experience with collecting on large accounts

+ Accounts Receivable (AR) experience

Soft Skills

+ Customer Service

+ Client relationship management

Job Type

This is a Contract-to-Hire position with a duration of 4 Month(s).

Work Site

This is a fully on-site position in Phoenix, Arizona.

Work Environment

In-office, team environment with tons of growth opportunity.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

+ Hiring diverse talent

+ Maintaining an inclusive environment through persistent self-reflection

+ Building a culture of care, engagement, and recognition with clear outcomes

+ Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.