Tax Examiners and Collectors, and Revenue Agents

Were growing our sales team and looking for a driven, energetic individual to join us and take their career to the next level! While prior experience in sales or leadership is a plus, its not requiredwere seeking the best fit for our team and company culture, regardless of your background. At Alleviation, we embrace the values of Ownership, Growth, and Service. Were dedicated to your success and offer an extensive training program that includes virtual classes and hands-on mentoring in your assigned sales territory. Your mentor will guide you through the entire sales process and share advanced techniques to help you excel. Although your main focus will be making sales calls and supporting clients in your local area, we also offer optional sales weeks with travel opportunities to work alongside colleagues from other regions. Your role will be introducing business owners and their employees to top-tier supplemental health benefit plans. From one-on-one consultations to group presentations, your role will shape the landscape of your territory. Core Responsibilities: Utilize our customized Salesforce CRM to curate leads and generate clients while expanding your professional network within your territory and neighboring communities Respond to client inquiries via phone, email, or text as needed Schedule meetings with potential and existing clients to understand their insurance needs Attend scheduled calls and meetings with your sales manager and team Personally visit new businesses, develop relationships with local business owners, follow up on referral leads, and reservice existing clients Build and nurture your own client portfolio Collaborate with your sales team manager to set monthly and quarterly sales targets for yourself Plan and adhere to your weekly schedule and working hours; submit your schedule to your sales team manager each week Record daily work stats and sales activity updates at the end of each work day QUALIFICATIONS DESIRED SOFT SKILLS: Strong interpersonal skills with the ability to build genuine connections quickly. A strong passion for assisting others, resilience in challenging situations, and a track record of exceeding expectations in sales, athletics, or leadership roles. Clearly-defined personal goals, a positive attitude, and optimistic outlook. Quick-thinking with exceptional situational awareness and critical thinking skills. Hunger for learning and growth, strong time management abilities, and the capability to work independently. Individuals with a background in competitive sports, coaching, athletics, or competitive leagues are among our top performers ADDITIONAL QUALIFICATIONS: Pass a high-level pre-employment background check Active Drivers License and reliable transportation Active Health Life Insurance Producer license in your resident state (or willing to obtain - study course provided and state licensing fees reimbursement available) Bachelors degree or minimum of 4 years post-high school work experience (candidates within 6 months of degree completion or less than 4 years of professional work experience with relevant sales or athletic background will be considered) COMPENSATION BENEFITS: Comprehensive classroom and field training program Weekly draw pay option plus commissions (no caps and short sales cycle-3 business days) as well as monthly cash sales bonuses, quarterly stock share bonuses, incentive trips, and vested renewal commissions Health, dental and vision benefits offered after 60-days of employment Performance-based promotions Control of your schedule based on results achieved rather than time worked Continuing professional development classes, advanced sales trainings, and leadership development classes Culture of camaraderie, friendly competition, and success mindset Apply now to be part of a team that embraces challenges and rewards effort! www.alvtn.com

Were growing our sales team and looking for a driven, energetic individual to join us and take their career to the next level! While prior experience in sales or leadership is a plus, its not requiredwere seeking the best fit for our team and company culture, regardless of your background. At Alleviation, we embrace the values of Ownership, Growth, and Service. Were dedicated to your success and offer an extensive training program that includes virtual classes and hands-on mentoring in your assigned sales territory. Your mentor will guide you through the entire sales process and share advanced techniques to help you excel. Although your main focus will be making sales calls and supporting clients in your local area, we also offer optional sales weeks with travel opportunities to work alongside colleagues from other regions. Your role will be introducing business owners and their employees to top-tier supplemental health benefit plans. From one-on-one consultations to group presentations, your role will shape the landscape of your territory. Core Responsibilities: Utilize our customized Salesforce CRM to curate leads and generate clients while expanding your professional network within your territory and neighboring communities Respond to client inquiries via phone, email, or text as needed Schedule meetings with potential and existing clients to understand their insurance needs Attend scheduled calls and meetings with your sales manager and team Personally visit new businesses, develop relationships with local business owners, follow up on referral leads, and reservice existing clients Build and nurture your own client portfolio Collaborate with your sales team manager to set monthly and quarterly sales targets for yourself Plan and adhere to your weekly schedule and working hours; submit your schedule to your sales team manager each week Record daily work stats and sales activity updates at the end of each work day QUALIFICATIONS DESIRED SOFT SKILLS: Strong interpersonal skills with the ability to build genuine connections quickly. A strong passion for assisting others, resilience in challenging situations, and a track record of exceeding expectations in sales, athletics, or leadership roles. Clearly-defined personal goals, a positive attitude, and optimistic outlook. Quick-thinking with exceptional situational awareness and critical thinking skills. Hunger for learning and growth, strong time management abilities, and the capability to work independently. Individuals with a background in competitive sports, coaching, athletics, or competitive leagues are among our top performers ADDITIONAL QUALIFICATIONS: Pass a high-level pre-employment background check Active Drivers License and reliable transportation Active Health Life Insurance Producer license in your resident state (or willing to obtain - study course provided and state licensing fees reimbursement available) Bachelors degree or minimum of 4 years post-high school work experience (candidates within 6 months of degree completion or less than 4 years of professional work experience with relevant sales or athletic background will be considered) COMPENSATION BENEFITS: Comprehensive classroom and field training program Weekly draw pay option plus commissions (no caps and short sales cycle-3 business days) as well as monthly cash sales bonuses, quarterly stock share bonuses, incentive trips, and vested renewal commissions Health, dental and vision benefits offered after 60-days of employment Performance-based promotions Control of your schedule based on results achieved rather than time worked Continuing professional development classes, advanced sales trainings, and leadership development classes Culture of camaraderie, friendly competition, and success mindset Apply now to be part of a team that embraces challenges and rewards effort! www.alvtn.com

Must be knowledgeable of and experienced in the formulation and execution of organizational training programs for intelligence organizations. Must have experience in the formulation, assessment, and execution of training requirements and alternatives (platform instruction, distance learning, blended training, interactive multimedia instruction). Must have experience in development of requisite training materials, products, and documentation. Must be capable of instructing personnel from prepared course material. Must be available to travel to various training locations. Must have strong written and oral communication skills.

4.7. HUMINT Collection Manager Course Instructor (HCMC) Expert Training Specialist

a) TS/SCI Clearance (interim to start).

b) Minimum of five years’ Federal Government (military or civilian) experience with HUMINT collection operations and its functions, processes, and authorities.

c) Minimum of two years’ operational experience as a HUMINT Collection Manager with specialized expertise in HUMINT collection operations management and collection requirements management at the operational and strategic level.

d) Knowledge of IC policies, regulations, procedures and processes pertinent to HUMINT collection operations.

e) Proficient operational experience using the following systems: HOT-R, GCOMS, CHROME, SOMS, and other operational reporting systems as required.

Must reside in the state(s) specified above. This position is only open to residents in the state(s) specified above.

**Field Account Representative for Healthcare Accounts**

As a Field Account Representative (FAR) you will be responsible for selling MRO (maintenance, repair and operations) supplies along with healthcare related products to an established portfolio of customers to maintain and drive sales. This position offers a competitive base salary plus sales incentive bonus; laptop, cell phone and mileage reimbursement.

You will be responsible for the following Territories in **Phoenix/Tucson** :

**Tucson**

**Tempe**

**Mesa**

**Gilber**

**Chandler**

**Green Valley**

**Apache Junction**

**Casa Grande**

**Preferred Qualifications**

+ Proactive sales professional with strong communication and organizational skills

+ Ability to prioritize selling activities and administrative tasks

+ Expert at building and maintaining strong relationships with customers, vendors, and internal team members

+ Develop and execute a strategic sales plan to manage existing customer base.

+ Experience with consultative selling/solution selling preferred

+ Knowledge of Healthcare Industry Products is a plus!

+ Independent and Accountable Self Starter

+ Proficiency in MS Excel, ERP, Salesforce, START, or similar CRM.

+ 2-5 years business to business (B2B) field sales experience

+ Proven ability to meet or exceed sales goals in a hybrid position.

**Job Summary**

Drive profitable sales growth by prospecting new accounts, retaining existing accounts, and expanding opportunities with current customers in core and emerging industries and markets to meet yearly sales goals. This position requires operation of a Company Vehicle or a Personal Vehicle and such operation is done consistently more than 20% of the average work week. If selected for this position, the company will run a Motor Vehicle Record (MVR) report. A requirement of this position is an acceptable MVR report.

**Major Tasks, Responsibilities, and Key Accountabilities**

+ Develops and maintains strong sales relationships with key decision makers and influencers across all levels of an organization, ensuring long-term sustainability.

+ Manages sales volume with existing customers, while actively prospecting and acquiring new customers to expand and diversify the customer base.

+ Develops and implements plans to expand business presence in the assigned area.

+ Shares market insights and competitor information with relevant channels throughout the organization, fostering strong relationships and collaborative partnerships.

+ Collaborates with leadership to analyze market trends and customer needs, providing valuable input for the development of effective sales strategies and initiatives.

+ Attends monthly business meetings for all company-sponsored associations, engages in local trade shows, and represents the organization in regional or national activities as necessary.

**Nature and Scope**

+ Demonstrates skill in data analysis techniques by resolving missing/incomplete information and inconsistencies/anomalies in more complex research/data.

+ Nature of work requires increasing independence; receives guidance only on unusual, complex problems or issues. Work review typically involves periodic review of output by a supervisor and/or direct customers of the process.

+ May provide general guidance/direction to or train junior level support or professional personnel.

**Work Environment**

+ Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

+ Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

+ Typically requires overnight travel less than 10% of the time.

**Education and Experience**

+ Typically requires BS/BA in a related discipline. Generally 2-5 years of experience in a related field OR MS/MA and generally 2-4 years of experience in a related field. Certification is required in some areas.

**Our Goals for Diversity, Equity, and Inclusion**

We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.

**Equal Employment Opportunity**

HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

HD Supply is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. HD Supply considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.

**Title:**

Billing and Collections Specialist

**_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 Military Household Goods moves per year for USTRANSCOM and the U.S. Armed Forces, Department of Defense civilians, U.S. Coast Guard, and their families.

When you become part of our team at HomeSafe Alliance, your opportunities are endless. Through internal collaboration, and with our partners and customers, we’re defining tomorrow’s challenges, then providing the innovative solutions to overcome those challenges, always maintaining our commitment to Zero Harm and Sustainability Platform.

Working at HomeSafe Alliance means being rewarded for your contributions. In addition to competitive benefits and professional development, our people are empowered to use all their potential, creating meaningful change for themselves and our clients. We attract the best minds in the world because our expertise thrives on creativity, resourcefulness and collaboration. That is how we supply our clients with cutting-edge solutions.

As the needs of the world change, we’re ready to respond and guide the way forward with strategic, sustainable, and technological advancements grounded in more than a century of practical application and execution.

The HomeSafe team is dedicated to providing fast, easy, and efficient relocation experiences. More than 300,000 military and government households are relocated every year. Coordinating these transfers is a massive undertaking—and we’re proud to say that HomeSafe is positioned to improve the customers’ moving experience. As the GHC prime contractor and household goods moving service integrator, we provide earlier visibility into upcoming moves and greater network throughput capacity—ensuring household goods shipments are picked up and delivered on time. With cutting-edge technology and proven logistics expertise, we’re transforming the moving process by continuously evaluating, refining, and improving our tools and techniques. We’re dedicated to making sure that every move is better than the last.

**About the Role - This is an SCA position** .

HomeSafe Alliance is seeking a highly organized Billing & Collections Specialist to support our Accounts Receivable department. They will be responsible for reviewing billed invoices, ensuring the accuracy and completeness of the billing data, resolving billing issues, cash application and maintaining accurate records. The ideal candidate will have strong attention to details, excellent organizational and communication skills, and the ability to work independently and as part of a team. The goal is to be readily available and responsive to meet customer needs with exceptional quality and service.

**Position Description/Job Responsibilities:**

+ Prepare and analyze aging reports to identify nearing due date or past due invoices and prioritize collection efforts to ensure prompt payment.

+ Investigate and resolve billing and payment issues including documentation deficiencies, rate discrepancies, etc.

+ Collaborate with Document Controls, Operations and other departments to address billing accuracy and resolve any issues impacting payment.

+ Process invoices adjustment for over/under customer payments. · Review and prepare the ad hoc invoices, ensuring accuracy and completeness of billing data.

+ Enter monthly interest and ad hoc invoice cash receipts.

+ Ensure compliance with accounting policies and internal controls.

+ Provide excellent customer service to various stakeholders.

+ Assist with other accounting and finance functions as needed.

**Qualifications:**

+ High school diploma, GED, or equivalent required.

+ 2+ year billings or collections experience, with military relocation of household goods highly preferred.

+ Ability to manage multiple priorities and meet deadlines.

+ Experience in a similar industry or field is a plus.

+ Must be a U.S. citizen due to contractual requirements.

+ Knowledge of customer service principles and practices.

+ Knowledge of relevant computer applications.

+ Excellent written & verbal communication skills

+ Proficient with basic computer skills.

**Note** : This position is fully remote / work from home. HomeSafe will supply appropriate equipment, employee provided **high speed internet is required.**

Benefits:

+ Medical, Dental and Vision Insurance.

+ Paid time off (PTO) Three weeks of PTO for newly hired employees

+ 401(k)

+ Health and Wellness Programs

+ Disability, Life and AD&D insurance

+ Employee Support program

+ Family Support: Bright Horizons, child and elder care services

+ Teladoc Medical Experts, second opinion program

+ Travel Accident & Medical

+ TRICARE Supplement Plan

+ Voluntary Benefit Plans

+ And more!

Belong, Connect and Grow at KBR

At HomeSafe, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team’s philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver – Together.

HomeSafe is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.

**HomeSafe​ — Delivering Solutions, Changing the World.**

HomeSafe has been established to be the premier household goods move management service provider for the U.S. Armed Forces, Department of Defense (DoD) civilians, and their families. Our team is dedicated to providing fast, easy, and efficient relocation experiences.

More than 300,000 military and government households are relocated every year. Coordinating these transfers is a massive undertaking—and we’re proud to say that HomeSafe is positioned to improve the customers’ moving experience. As a household goods moving service integrator, we provide earlier visibility into upcoming moves and greater network throughput capacity—ensuring household goods shipments are picked up and delivered on time.

With cutting-edge technology and proven logistics expertise, we’re transforming the moving process by continuously evaluating, refining, and improving our tools and techniques. We’re dedicated to making sure that every move is better than the last.

We thank you for your service, and for the privilege of serving you in return.

**A** **t HomeSafe,** **We Deliver.**

**Fraud Alert**

Fraud has infiltrated the job placement market via the internet, email and direct phone contact. Attempts have included unauthorized use of HomeSafe’s name and logo to solicit potential job seekers or to extend false job offers. Bad actors may mix in fake job advertisements with legitimate postings. These ads can include contact instructions and require job seekers to send sensitive personal information or money to pay for visa applications, processing fees, etc., in exchange for consideration for a high-paying position.

HomeSafe will never ask for any sort of advance payment as part of the recruiting/hiring process. Candidate profiles are carefully managed to protect personal information.

Benefits:

+ Medical, Dental and Vision Insurance.

+ Paid time off (PTO) Three weeks of PTO for newly hired employees

+ 401(k)

+ Health and Wellness Programs

+ Disability, Life and AD&D insurance

+ Employee Support program

+ Family Support: Bright Horizons, child and elder care services

+ Teladoc Medical Experts, second opinion program

+ Travel Accident & Medical

+ TRICARE Supplement Plan

+ Voluntary Benefit Plans

+ And more!

We are hiring 15 people to start on March 31, 2025

Why GM Financial? 

GM Financial is the wholly owned captive finance subsidiary of General Motors.  We are a global provider of auto finance solutions. We offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses.

Our team members define and shape our culture — an environment that welcomes new ideas, fosters integrity, and creates a sense of community and belonging.  Here we do more than work — we thrive. We are looking for people who want to embark on a career journey where you are satisfied at work, and you are using your skills to create a positive impact.

Our goal is to create remarkable customer experiences from the moment you engage a customer.  Even if you’ve never worked in customer service, you’ve certainly been a customer. At GM Financial, our collections team partners with customers to customize a payment plan through an engaging and unique service experience.

If you consider yourself a team player, solutions-driven, a strong communicator and have a heart and mind for helping customers who need your help; apply to be a part of the GM Financial Team.

JOB DUTIES

Make outbound and take inbound calls from past due GM Financial Customers in a professional manner
Strive to outperform expectations with a positive and fun attitude in a team environment
Proactively support goals and objectives that positively impact GM Financial's strategic alignment to create a customer for life
Ensure actions are in compliance with company policies and laws
Demonstrate strong time management skills by servicing customers efficiently and effectively

Skills

Ability to maintain effective working relationships and interact collaboratively with internal and external customers
Ability to use appropriate analysis, judgment and logic when solving problems and making decisions
Ability to negotiate effectively and apply effective questioning and listening skills
Good verbal and written communication skills
Demonstrate willingness to learn and improve by being coachable

Education

High School Diploma or equivalent required
College education highly valued

Working Conditions

Work a flexible schedule including extended business hours and the occasional Saturday 
Fast-paced and professional office environment
Strong focus on providing quality service to internal and external customers

What We Offer: 

Quarterly Bonus Opportunities
Excellent 401k, Health, Vision and Dental Benefits
Hybrid work schedule offered after training period; ability to work a portion of your week from home
Generous Paid Time Off (personal, vacation, sick, paid holidays)
Casual Dress Code
Paid Quarterly Volunteer Opportunities

Compensation: $22.00 per hour

Location:

2727 N Central Ave, Phoenix, Arizona 85004 United States of America

Under the direction of the Operations Manager for the Utility Billing & Analysis team, this position is responsible for accurately maintaining vendor accounts and researching monthly statements to ensure accurate, complete and expeditious processing of payments. Heavy communication with utility vendors and company (UHI) entities, both verbal and written.

Job Duties:

+ Reasonable and predictable attendance is required.

+ Accurately research vendor history for past due invoices, pending payments and discrepancies.

+ Research and answer billing inquiries from vendors and U-Haul entities.

+ Provide accurate billing analysis and reports for management.

+ Become proficient with Cost Accounting system and provide support to regional offices.

+ Communicate regularly with vendors to correct errors in billing and to ensure bills are presented in a timely manner for payment.

+ Interface with various levels of management regarding telephone and utility billing concerns.

Requirements:

+ High school diploma or equivalent

+ Must be able to work in a fast paced environment

+ Attention to detail

+ Ability to multitask

+ Microsoft Office proficient

U-Haul Offers:

+ Full Medical coverage

+ New indoor fitness gym

+ Onsite medical clinic for you and your family

+ Career stability

+ Opportunities for advancement

+ Valuable on-the-job training

+ Prescription plans

+ Dental & Vision Plans

+ Business and travel insurance

+ YouMatter Employee Assistance Program

+ Paid holidays, vacation, and sick days

+ Employee Stock Ownership Plan (ESOP)

+ 401(k) Savings Plan

+ Life insurance

+ Critical Illness/Group Accident

+ 24-hour physician available for kids

+ Subsidized gym/ membership

+ MetLaw Legal program

+ MetLife auto and home insurance

+ Discounts on cell phone plans, hotels, and more

+ LifeLock identity Theft

+ Tuition reimbursement program

+ Free online courses for personal and professional development at U-Haul University

+ Savvy consumer wellness programs- from health care tips to financial wellness

+ U-Haul federal credit union

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

**Description**

**You Lead the Way. We’ve Got Your Back.**

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Meaningful, rewarding work performed with integrity.

Every one of our Credit Representatives represent the American Express brand. They take work seriously because they are more than just a voice on the phone, they’re problem solvers and relationship builders. The people you will work with, and the Customers you will care for, value your passion and unique personality as much as we do.

**Minimum Qualifications:**

+ Deliver world-class customer service, whilst responding to Customers inquiries and problems

+ Excellent negotiation, probing, influencing and resourcefulness skills

+ Build meaningful relationships with our Customers by offering custom solutions, consultative assistance, and first contact resolution to negotiate a positive outcome for the Customer and American Express

+ Make decisions based on risk assessment and the Customer profile

+ Gain commitment from the customers to making payments on their overdue account and enabling them to spend on their American Express card

+ Meet and exceed quality goals, compliance regulations and productivity targets

+ Handling inbound and outbound calls from our consumer and small business card members

+ Document necessary information

+ Re-prioritize to adapt to the ever-changing environment

+ Demonstrate personal excellence by remaining positive and resilient in difficult situations

+ Able to demonstrate empathy whilst being assertive to achieve the required outcome

+ Display a passion to serve by delivering outstanding service in every interaction with our Customers

+ The ability to work in a fast-paced environment as well as multitask and re-prioritize on a regular basis

+ Strong interpersonal, communication and listening skills

+ Strong verbal and written communication skills

+ Assertiveness to handle difficult conversations

+ Analytical and problem-solving skills with strong attention to detail

+ Outstanding organizational skills

+ Navigate multiple systems and digital tools to service our Customers

**Preferred Qualifications:**

+ Previous collections or outside agency experience preferred

**Schedule:** Business hours of operations are seven (7) days a week from 5:00 a.m. to 10:00 p.m. MST.

Shift differentials for nights and weekends are provided.

Candidates must be flexible as shifts will be provided during the training period.

**This position will work in a hybrid model with a combination of in-office three days per week and two virtual workdays from home.**

Location: 18850 N 56th St. Phoenix, AZ 85054 (Desert Ridge)

**Qualifications**

Salary Range: $20.00 to $24.00 hourly bonus benefits

The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

+ Competitive base salaries

+ Bonus incentives

+ 6% Company Match on retirement savings plan

+ Free financial coaching and financial well-being support

+ Comprehensive medical, dental, vision, life insurance, and disability benefits

+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

+ Free and confidential counseling support through our Healthy Minds program

+ Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

**Job:** Customer Service

**Primary Location:** US-Arizona-Phoenix

**Schedule** Full-time

**Req ID:** 25001751

Job Description:
Call Center Outbound Business Account Representative
At Cable One and our family of brands, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace.
Join Sparklight's Business Sales Team as an Outbound Business Account Representative and unlock your sales potential! In this role, you will connect with small and mid-sized businesses and show them the value that switching to Sparklight's broadband, phone, and cable services can bring. You can be assured that your sales will have a positive impact on local companies by ensuring a small business owner's internet keeps them connected during client pitches, allowing hotels to check guests in for the best possible experience, and more.
What you will do to contribute to the company's success

* Following up with our current customers to make sure they are happy with their current services. Upsell services by asking discovery questions and presenting additional options that may better fit their needs.
* Making outbound calls to connect with potential business customers to present Sparklight's communication packages.

* Providing high level customer service by ensuring all customer data is entered accurately into the SalesForce system.
* Use your learned expertise of Sparklight's products to assist our customers with their questions about our services. Help show why switching to Sparklight is the best choice.

Qualifications

* A proactive approach - sometimes customers require encouragement to commit. This might mean you problem solve and find solutions to our business customers.
* Previous outbound telemarketing experience in a call center is preferred.

* We are looking for outgoing individuals! Be able to direct conversations and close sales.
* We value your experience in addition to education. We are looking for three to six months of related experience and/or training. We would prefer candidates with an Associate's degree or higher.

Core Competencies

* Committed: Values each and every customer, while working hard to keep their business and support our communities.
* Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy.

* Proactive: Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding.
* Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations.

Benefits
Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as:

* Medical, dental, and vision plans - start when you start!

* Life insurance (self, spouse, children)
* Paid time off (vacation, holiday, and personal/sick days)
* 401(k) - 100% company match (match program starts after 1 year of service, up to 5% of eligible compensation)
* Group Legal plan with Identity Theft Protection

Additional Perks

* Tuition reimbursement (up to $5,250 on 1st year)
* Up to seventy-five dollars a month towards cable and internet services
* Annual community support to various organizations across the U.S.
* Associate recognition & awards programs
* Advancement opportunities

* Collaborative work environment

We're an Award-Winning Organization!

* 2021-2023 Forbes' "America's Best Midsized Employers"

Our Commitment
Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day.
Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
Pre-hire Processes
Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.
#LI-SK1
#CABO2

Job Duties:

* Service both inbound and outbound phone calls across all product lines through automated and manual outbound dialing in an attempt to collect payment and/or arrange for payments, utilizing effective telephone collection techniques and principles while meeting call service levels
* Under close supervision, performs individual member needs assessment to quickly determine the member's reason for delinquency and provide customized solutions and advice to improve their financial security
* With close supervision, negotiates mutually satisfactory payment arrangements within defined guidelines

Required Experience:

* 2 or more years of combined customer contact, sales, or collections experience in the financial services industry
* Strong verbal and written communication skills