Tax Examiners and Collectors, and Revenue Agents

Were growing our sales team and looking for a driven, energetic individual to join us and take their career to the next level! While prior experience in sales or leadership is a plus, its not requiredwere seeking the best fit for our team and company culture, regardless of your background. At Alleviation, we embrace the values of Ownership, Growth, and Service. Were dedicated to your success and offer an extensive training program that includes virtual classes and hands-on mentoring in your assigned sales territory. Your mentor will guide you through the entire sales process and share advanced techniques to help you excel. Although your main focus will be making sales calls and supporting clients in your local area, we also offer optional sales weeks with travel opportunities to work alongside colleagues from other regions. Your role will be introducing business owners and their employees to top-tier supplemental health benefit plans. From one-on-one consultations to group presentations, your role will shape the landscape of your territory. Core Responsibilities: Utilize our customized Salesforce CRM to curate leads and generate clients while expanding your professional network within your territory and neighboring communities Respond to client inquiries via phone, email, or text as needed Schedule meetings with potential and existing clients to understand their insurance needs Attend scheduled calls and meetings with your sales manager and team Personally visit new businesses, develop relationships with local business owners, follow up on referral leads, and reservice existing clients Build and nurture your own client portfolio Collaborate with your sales team manager to set monthly and quarterly sales targets for yourself Plan and adhere to your weekly schedule and working hours; submit your schedule to your sales team manager each week Record daily work stats and sales activity updates at the end of each work day QUALIFICATIONS DESIRED SOFT SKILLS: Strong interpersonal skills with the ability to build genuine connections quickly. A strong passion for assisting others, resilience in challenging situations, and a track record of exceeding expectations in sales, athletics, or leadership roles. Clearly-defined personal goals, a positive attitude, and optimistic outlook. Quick-thinking with exceptional situational awareness and critical thinking skills. Hunger for learning and growth, strong time management abilities, and the capability to work independently. Individuals with a background in competitive sports, coaching, athletics, or competitive leagues are among our top performers ADDITIONAL QUALIFICATIONS: Pass a high-level pre-employment background check Active Drivers License and reliable transportation Active Health Life Insurance Producer license in your resident state (or willing to obtain - study course provided and state licensing fees reimbursement available) Bachelors degree or minimum of 4 years post-high school work experience (candidates within 6 months of degree completion or less than 4 years of professional work experience with relevant sales or athletic background will be considered) COMPENSATION BENEFITS: Comprehensive classroom and field training program Weekly draw pay option plus commissions (no caps and short sales cycle-3 business days) as well as monthly cash sales bonuses, quarterly stock share bonuses, incentive trips, and vested renewal commissions Health, dental and vision benefits offered after 60-days of employment Performance-based promotions Control of your schedule based on results achieved rather than time worked Continuing professional development classes, advanced sales trainings, and leadership development classes Culture of camaraderie, friendly competition, and success mindset Apply now to be part of a team that embraces challenges and rewards effort! www.alvtn.com

Job Title: Collections SpecialistJob Description

We are seeking a dedicated Collections Specialist responsible for managing portfolio accounts, resolving disputes, and ensuring timely payments. You will play a crucial role in tracking customer balances, establishing lien rights, and assisting with payment applications. This position requires regular communication with customers through outbound and inbound calls.

Responsibilities

+ Reconcile accounts within portfolio accounts.

+ Resolve disputes and develop payment plans.

+ Track customer job balances and payments to establish lien rights.

+ Review accounts for releasing lien rights.

+ Assist with payment application as needed.

+ Make outbound and answer inbound calls to/from customers.

+ Perform other duties, tasks, and/or projects as assigned.

Essential Skills

+ Experience in accounts receivable and collections.

+ Ability to handle B2B collections and manage calls.

+ Proficient in using external portals such as Coupa, Ariba, and Open Invoice.

+ Experience in vendor payment processing.

+ Customer service and revenue cycle management skills.

+ Bilingual in Spanish.

Additional Skills & Qualifications

+ Minimum of 1+ years of experience in B2B Collections.

+ High School Diploma required.

+ 1+ years of experience with external portals such as Coupa, Ariba, Open Invoice, etc.

Work Environment

You will be part of a dedicated team of Collections and Credit professionals, working exclusively within the department. The work schedule is Monday to Friday, 8 am to 5 pm.

Pay and Benefits

The pay range for this position is $20.00 - $27.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Tempe,AZ.

Application Deadline

This position is anticipated to close on Jun 30, 2025.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

PURPOSE AND SCOPE:

The Patient Account Representative - Collections provides administrative support to the collections operations within the assigned function(s). Through ongoing database maintenance, the Patient Account Representative - Collections ensures the timely receipt of claim payments and minimizes bad debt accrual. In this capacity, the Patient Account Representative - Collections provides outstanding customer service to customers and vendors through effective and timely communication.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

+ Under general supervision, identify and resolve routine outstanding claims.

+ Generate and analyze diverse reports and work lists in the identification and resolution of general patient account issues.

+ Assist in the resolution of outstanding payments from past due accounts.

+ Ensure timely receipt of claim payments; processing payments accordingly and reconciling all necessary data.

+ Perform all responsibilities in compliance with company policies and procedures; ensuring timely and complete documentation of activities performed.

+ May serve as a point of contact for customers and/or external vendors in response to inquiries and unresolved issues.

+ May mentor other staff as applicable.

+ Assist with various projects as assigned by direct supervisor.

Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Occasionally lift and/or move up to 50 pounds.

EDUCATION:

+ High School Diploma required

EXPERIENCE AND REQUIRED SKILLS:

+ 1 - 2 years' related experience.

+ General computer skills with working knowledge of word processing, spreadsheet, and email applications.

+ Detail oriented with good analytical and organizational skills.

+ Good interpersonal skills with the ability to work cohesively within a team environment.

+ Excellent oral and written communication skills to effectively communicate with customers and all levels of management.

EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

**Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.**

If your location allows for pay/benefit transparency, please click the link below to request further information on this position. Pay Transparency Request Form (https://app.smartsheet.com/b/form/c36f09ba8dc54692af34ee3a3dbd3716)

**You will be able to work from your home location within the United States**

**EOE, disability/veterans**

**Overview**

**Responsibilities**

+ Accurately prepare customer invoices for all individually assigned accounts, including proper sales tax application.

+ Review billed sales report and properly record job costs. This is to include: track all costs of the job throughout the project as compared to estimates, record and track proper accruals, and report to the management profitability on a timely and accurate basis.

+ Capture change orders, properly bill additional costs and capture data on the job opening sheet.

+ Perform associated job account reconciliations and other various accounts as assigned.

+ Analyze all outstanding accruals or deferrals and ensure items are being properly recorded.

+ Capture all equipment and freight costs and ensure proper billing on all jobs.

+ Excellent verbal and written communications skills, organizational skills, mathematical skills, detail oriented and highly motivated

+ Ability to write reports and correspondence appropriately

+ Proficient in Microsoft Word, Excel and mainframe. Microsoft Access and SharePoint site navigation experience desired

+ Ability to work in a team environment and desire for continuous learning through cross-training

**Qualifications**

+ High school required. Associates Degree or some college level coursework preferred

+ Minimum of 2-3 years of experience in an accounting/billing environment

Benefits:

+ Health, Dental, and Vision Insurance

+ 401k with Company Matching Contribution

+ Discretionary 401k Company Contribution

+ Tuition Reimbursement Program

+ Life/Disability Insurance

+ Maternity and Paternity Leave

+ Panasonic Employee Discounts

+ 15 Days Paid Vacation and 12 Company Holidays

+ Employee Assistance Program

+ And more

About Hussmann:

For more than 100 years, Hussmann Corporation has been a leader in providing innovative products, services and refrigeration systems for grocers and convenience stores. Hussmann, a subsidiary of Panasonic, promises to continuously provide the most customer-focused solutions in the food retailing industry.

From display cases for supermarkets to entire refrigeration systems and innovative technologies including Aperion (https://www.hussmann.com/aperion) and StoreConnect (https://www.hussmann.com/storeconnect) , Hussmann continues to drive innovation in food retailing. Customers look to Hussmann as a strategic trusted partner to navigate the complex and ever-changing regulatory requirements with smarter, energy efficient, low-GWP refrigeration solutions—reducing their energy consumption and carbon emissions. For more information about Hussmann, please visit www.hussmann.com .

Hussmann is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to veteran status, disability, age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, genetics, marital status, pregnancy, or any other non-merit-based factor.

REQ-151924

Job Title: Collections SpecialistJob Description

We are seeking a dedicated Collections Specialist responsible for managing portfolio accounts, resolving disputes, and ensuring timely payments. You will play a crucial role in tracking customer balances, establishing lien rights, and assisting with payment applications. This position requires regular communication with customers through outbound and inbound calls.

Responsibilities

+ Reconcile accounts within portfolio accounts.

+ Resolve disputes and develop payment plans.

+ Track customer job balances and payments to establish lien rights.

+ Review accounts for releasing lien rights.

+ Assist with payment application as needed.

+ Make outbound and answer inbound calls to/from customers.

+ Perform other duties, tasks, and/or projects as assigned.

Essential Skills

+ Experience in accounts receivable and collections.

+ Ability to handle B2B collections and manage calls.

+ Proficient in using external portals such as Coupa, Ariba, and Open Invoice.

+ Experience in vendor payment processing.

+ Customer service and revenue cycle management skills.

+ Bilingual in Spanish.

Additional Skills & Qualifications

+ Minimum of 1+ years of experience in B2B Collections.

+ High School Diploma required.

+ 1+ years of experience with external portals such as Coupa, Ariba, Open Invoice, etc.

Work Environment

You will be part of a dedicated team of Collections and Credit professionals, working exclusively within the department. The work schedule is Monday to Friday, 8 am to 5 pm.

Pay and Benefits

The pay range for this position is $20.00 - $27.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Tempe,AZ.

Application Deadline

This position is anticipated to close on Jun 30, 2025.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

Overview

Primo Brands is a leading branded beverage company in North America with a focus on healthy hydration. We are proud to offer an extensive and iconic portfolio of highly recognizable, sustainably sourced, and conveniently packaged branded beverages distributed across more than 150,000 retail outlets.

**If you are a current associate of Primo Brands, please apply via MyADP.**

Salary: $65,178 - $77,505 annually. This position is eligible for an annual bonus.

Location: The ideal candidate will be located in Arizona or New Mexico.

As a Key Account Representative, you will lead growth initiatives for Primo Brand’s full water bottled water portfolio with a focus on Premium Brands (Saratoga and Mountain Valley) within the on-premise and hospitality segments. This role requires high energy, passion for hunting new opportunities and the ability to build and sustain strong operator partnerships. You will be responsible for growing share in your market, lead generation, customer development, and executing national and local strategies that elevate brand visibility and drive profitable growth.

Responsibilities

**Responsibilities:**

+ Proactively prospect, win new accounts, and manage on-premise (fine dining and recreation) and hotel accounts focusing on independent and mid-sized operators (<25 locations).

+ Develop and implement annual channel plans aligned with business and customer strategies to achieve sales objectives; ensure alignment with Primo Brands and Customer business objectives.

+ Build strong, collaborative relationships with key decision-makers, including restaurant owners, beverage directors, Chefs, distributor representatives and broker networks.

+ Act as a bottled water expert, trusted industry advisor and brand champion.

+ Consistently achieve annual KPIs including new accounts and new point of distribution targets.

+ Represent Primo Brands at Chef and customer-driven events (including some weekends and evenings) to engage key decision makers and drive trial.

+ Maintain excellent CRM hygiene and leverage sales tools to track activity and customer volume.

+ Ability to create customer sales proposals and align with Director for RFP bids.

+ Consult and manage existing business with a strong focus on renewing agreements.

Qualifications

**Key Qualifications:**

+ Minimum 2+ years of in-person field sales with cold-calling experience strongly preferred in Beverage, CPG, or on-premise hospitality.

+ Proven track record of hitting sales goals and KPIs in a fast-paced environment.

+ Deep understanding of restaurant landscape.

+ Excellent execution skills – able to plan, prioritize and deliver with minimal oversight.

+ Self-starter with strong communication, persuasion and relationship-building skills.

+ Ability to manage a large territory with daily in-market presence.

+ Experience using CRM and data tools to track activity and actions.

+ Bachelor’s degree or equivalent industry experience.

**Travel**

+ Minimal overnight travel: daily travel within assigned territory required.

Primo Brands’ established portfolio includes billion-dollar brands Poland Spring® and Pure Life®, premium brands like Saratoga® and Mountain Valley®, regional leaders such as Arrowhead®, Deer Park®, Ice Mountain® Ozarka®, and Zephyrhills®, purified brands, Primo Water® and Sparkletts®, and flavored and enhanced brands like Splash® and AC+ION®. Our extensive direct-to-consumer offerings and industry-leading line-up of innovative water dispensers create consumer connectivity through recurring water purchases across Water Direct, Water Exchange, and Water Refill. At Primo Brands, our more than 11,000 associates are at the heart of what we do and deliver on our mission to provide healthy hydration to consumers wherever, however and whenever they want it. We believe in fostering a respectful culture, which values our associates who are deeply invested in quality hydration, our communities, and the sustainability of our packaging and water sources for generations to come.

Primo Brands is proud to be an Equal Opportunity and Affirmative Action employer, seeking to create a welcoming and diverse environment. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

Salary Range Disclaimer:

The salary range provided for this position is an approximation based on market research, internal compensation data and the candidate’s qualifications and experience. Final salary offers are determined through a comprehensive evaluation of candidate qualifications and may vary depending on factors such as skills, experience, and geographic location of the position. Other components of the compensation package, including benefits and bonuses, will also be considered. We are committed to fair and equitable compensation practices, and we encourage open dialogue about compensation during the interview process.

**POSITION SUMMARY:** With general direction and working within established guidelines and limits of approval, the Collections Specialist performs a wide variety of collections functions and related activities for an assigned portfolio of customer accounts.

**PRINCIPAL RESPONSIBILITIES:**

+ Following standard operating procedures, contacts customers via phone, fax, email or standard letter to bring accounts to a current status.

+ Completes system assigned tasks within the designated timeframes.

+ Reconciles and applies customer payments posted on account.

+ Monitors the status of delinquent accounts, via the collector dashboard, taking care to see high priority tasks to completion.

+ Researches customer inquiries related to billing concerns and misapplied payments, escalating more complex matters through the appropriate channels.

+ Understands issues and problem accounts impacting the portfolio and communicate systemic or recurring items to avoid further delinquency.

+ Processes payments from delinquent customers and negotiate payment arrangements and/or settlements when necessary.

+ Engages management and/or sales when required or appropriate to expedite resolution of customer issues and/or outstanding receivables.

+ Accurately and concisely documents actions taken on assigned accounts with the system application.

+ Responds timely to requests and questions from other Departments including Sales, Customer Service, Billing and Controllership.

+ Initiates or processes write-offs, bad debt recoveries, and credit memos in accordance with defined procedures and levels of authority.

+ Performs other job-related duties as assigned or apparent

**PREFERRED QUALIFICATIONS:**

+ High School diploma or GED

+ A thorough knowledge and understanding of collections transactions and processes.

**MINIMUM QUALIFICATIONS:**

+ 2 years of collections or relevant experience required.

Remote

**Rewarding Compensation and Benefits**

Eligible employees can elect to participate in:

• Comprehensive medical benefits coverage, dental plans and vision coverage.

• Health care and dependent care spending accounts.

• Short- and long-term disability.

• Life insurance and accidental death & dismemberment insurance.

• Employee and Family Assistance Program (EAP).

• Employee discount programs.

• Retirement plan with a generous company match.

• Employee Stock Purchase Plan (ESPP).

_The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company._

EEO STATEMENT:Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.

**ABOUT THE COMPANY**

Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world.

In 2023, Republic’s total company revenue was $14.9 billion, and adjusted EBITDA was $4.4 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills.

Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer.

Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 41,000 team members understand that it's not just what we do that matters, but how we do it.

Our company values guide our daily actions:

+ **Safe** : We protect the livelihoods of our colleagues and communities.

+ **Committed to Serve** : We go above and beyond to exceed our customers’ expectations.

+ **Environmentally Responsible:** We take action to improve our environment.

+ **Driven** : We deliver results in the right way.

+ **Human-Centered:** We respect the dignity and unique potential of every person.

We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 4.6 million people in 2023 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods.

**STRATEGY**

Republic Services’ strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers’ multiple waste streams through a North American footprint of vertically integrated assets.

We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation.

With our integrated approach, strengthening our position in one area advances other areas of our business. For example, as we grow volume in recycling and waste, we collect additional material to bolster our circularity capabilities. And as we expand environmental solutions, we drive additional opportunities to provide these services to our existing recycling and waste customers.

**Recycling and Waste**

We continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions. The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage. We aggregate materials at scale, unlocking new opportunities for advanced recycling. In addition, we are cross-selling new products and services to better meet our customers’ specific needs.

**Environmental Solutions**

Our comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams. We are expanding both our capabilities and our geographic footprint. We see strong growth opportunities for our offerings, including PFAS remediation, an increasing customer need.

**SUSTAINABILITY INNOVATION**

Republic’s recent innovations to advance circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth.

The Republic Services Polymer Center is the nation’s first integrated plastics recycling facility. This innovative site processes rigid plastics from our recycling centers, producing recycled materials that promote true bottle-to-bottle circularity. We also formed Blue Polymers, a joint venture with Ravago, to develop facilities that will further process plastic material from our Polymer Centers to help meet the growing demand for sustainable packaging. We are building a network of Polymer Centers and Blue Polymer facilities across North America.

We continue to advance decarbonization at our landfills. As demand for renewable energy continues to grow, we have 70 landfill gas-to-energy projects in operation and plan to expand our portfolio to 115 projects by 2028.

**RECENT RECOGNITION**

+ Barron’s 100 Most Sustainable Companies

+ CDP Discloser

+ Dow Jones Sustainability Indices

+ Ethisphere’s World’s Most Ethical Companies

+ Fortune World’s Most Admired Companies

+ Great Place to Work

+ Sustainability Yearbook S&P Global

**Description**

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Meaningful, rewarding work performed with integrity.

Every one of our Credit Representatives represent the American Express brand. They take work seriously because they are more than just a voice on the phone, they’re problem solvers and relationship builders. The people you will work with, and the Customers you will care for, value your passion and unique personality as much as we do.

**Minimum Qualifications:**

+ Deliver world-class customer service, whilst responding to Customers inquiries and problems

+ Excellent negotiation, probing, influencing and resourcefulness skills

+ Build meaningful relationships with our Customers by offering custom solutions, consultative assistance, and first contact resolution to negotiate a positive outcome for the Customer and American Express

+ Make decisions based on risk assessment and the Customer profile

+ Gain commitment from the customers to making payments on their overdue account and enabling them to spend on their American Express card

+ Meet and exceed quality goals, compliance regulations and productivity targets

+ Handling inbound and outbound calls from our consumer and small business card members

+ Document necessary information

+ Re-prioritize to adapt to the ever-changing environment

+ Demonstrate personal excellence by remaining positive and resilient in difficult situations

+ Able to demonstrate empathy whilst being assertive to achieve the required outcome

+ Display a passion to serve by delivering outstanding service in every interaction with our Customers

+ The ability to work in a fast-paced environment as well as multitask and re-prioritize on a regular basis

+ Strong interpersonal, communication and listening skills

+ Strong verbal and written communication skills

+ Assertiveness to handle difficult conversations

+ Analytical and problem-solving skills with strong attention to detail

+ Outstanding organizational skills

+ Navigate multiple systems and digital tools to service our Customers

**Preferred Qualifications:**

+ Previous collections or outside agency experience preferred

**Schedule:** Business hours of operations are seven (7) days a week. Monday- Friday 8am 12-am EST, Saturday 8am-6:30pm EST, Sunday 10am-8:30pm EST

Shift differentials for nights and weekends are provided.

Candidates must be flexible as shifts will be provided during the training period.

**This position will work in a hybrid model with a combination of in-office three days per week and two virtual workdays from home.**

Location: 18850 N 56th St. Phoenix, AZ 85054 (Desert Ridge)

**Qualifications**

Salary Range: $20.00 to $24.00 hourly bonus benefits

The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

+ Competitive base salaries

+ Bonus incentives

+ 6% Company Match on retirement savings plan

+ Free financial coaching and financial well-being support

+ Comprehensive medical, dental, vision, life insurance, and disability benefits

+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

+ Free and confidential counseling support through our Healthy Minds program

+ Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “ Know Your Rights ” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

**Job:** Customer Service

**Primary Location:** US-Arizona-Phoenix

**Schedule** Full-time

**Req ID:** 25009846

Were growing our sales team and looking for a driven, energetic individual to join us and take their career to the next level! While prior experience in sales or leadership is a plus, its not requiredwere seeking the best fit for our team and company culture, regardless of your background. At Alleviation, we embrace the values of Ownership, Growth, and Service. Were dedicated to your success and offer an extensive training program that includes virtual classes and hands-on mentoring in your assigned sales territory. Your mentor will guide you through the entire sales process and share advanced techniques to help you excel. Although your main focus will be making sales calls and supporting clients in your local area, we also offer optional sales weeks with travel opportunities to work alongside colleagues from other regions. Your role will be introducing business owners and their employees to top-tier supplemental health benefit plans. From one-on-one consultations to group presentations, your role will shape the landscape of your territory. Core Responsibilities: Utilize our customized Salesforce CRM to curate leads and generate clients while expanding your professional network within your territory and neighboring communities Respond to client inquiries via phone, email, or text as needed Schedule meetings with potential and existing clients to understand their insurance needs Attend scheduled calls and meetings with your sales manager and team Personally visit new businesses, develop relationships with local business owners, follow up on referral leads, and reservice existing clients Build and nurture your own client portfolio Collaborate with your sales team manager to set monthly and quarterly sales targets for yourself Plan and adhere to your weekly schedule and working hours; submit your schedule to your sales team manager each week Record daily work stats and sales activity updates at the end of each work day QUALIFICATIONS DESIRED SOFT SKILLS: Strong interpersonal skills with the ability to build genuine connections quickly. A strong passion for assisting others, resilience in challenging situations, and a track record of exceeding expectations in sales, athletics, or leadership roles. Clearly-defined personal goals, a positive attitude, and optimistic outlook. Quick-thinking with exceptional situational awareness and critical thinking skills. Hunger for learning and growth, strong time management abilities, and the capability to work independently. Individuals with a background in competitive sports, coaching, athletics, or competitive leagues are among our top performers ADDITIONAL QUALIFICATIONS: Pass a high-level pre-employment background check Active Drivers License and reliable transportation Active Health Life Insurance Producer license in your resident state (or willing to obtain - study course provided and state licensing fees reimbursement available) Bachelors degree or minimum of 4 years post-high school work experience (candidates within 6 months of degree completion or less than 4 years of professional work experience with relevant sales or athletic background will be considered) COMPENSATION BENEFITS: Comprehensive classroom and field training program Weekly draw pay option plus commissions (no caps and short sales cycle-3 business days) as well as monthly cash sales bonuses, quarterly stock share bonuses, incentive trips, and vested renewal commissions Health, dental and vision benefits offered after 60-days of employment Performance-based promotions Control of your schedule based on results achieved rather than time worked Continuing professional development classes, advanced sales trainings, and leadership development classes Culture of camaraderie, friendly competition, and success mindset Apply now to be part of a team that embraces challenges and rewards effort! www.alvtn.com

**Responsibilities**

Responsible for the scheduling of procedures for various departments with minimal phone wait times. Has the ability to manage multiple processes including phone, fax, walk-in appointments and computer systems. Ability to multi-task, think critically, problem-solve, move quickly between varying skill sets, and display consistent Humankindness throughout all interactions. Performs complex customer service duties, including but not limited to registration, scheduling, handling/processing inbound and outbound patient referrals, and telephone calls. This representative will handle information from referring physicians, potential patients, exiting patients and members of the community and internal clinical teams.

**Qualifications**

**MINIMUM**

Associates degree in a health-related field or 3 years of related job or industry experience in lieu of degree.

One year of customer service experience or industry experience in a health care setting.

Three years of relevant experience related to the core functions

Excellent organization, interpersonal, communication/phone etiquette, and technical phone skills.

Computer knowledge and proficiency; be able to learn to use new software as it relates to the position.

**PREFERRED**

MA cert, CNA, LPN

**Overview**

Hello humankindness Located conveniently in the heart of Phoenix, Arizona,St. Joseph's Hospital and Medical Center is a 571-bed, not-for-profit hospital that provides a wide range of health, social and support services. Founded in 1895 by the Sisters of Mercy, St. Joseph's was the first hospital in the Phoenix area. More than 125 years later, St. Joseph's remains dedicated to its mission of caring for the poor and underserved. We are extremely proud to be a nationally recognized center for quality quaternary care, medical education and research. St. Joseph's includes the internationally renowned Barrow Neurological Institute, Norton Thoracic Institute, Cancer Center at St. Joseph's, Ivy Brain Tumor Center, and St. Joseph's Level I Trauma Center (which is verified by the American College of Surgeons). The hospital is also a respected center for high-risk obstetrics, neuro-rehabilitation, orthopedics, and other medical services. St. Joseph’s is considered a sought-after destination hospital for treating the most complex cases from throughout the world. Every day, approximately 20 percent of the hospital’s patients have traveled from outside of Arizona and the United States to seek treatment at St. Joseph’s. U.S News & World Report routinely ranks St. Joseph's among the top hospitals in the United States for neurology and neurosurgery. In addition, St. Joseph's boasts the Creighton University School of Medicine at St. Joseph's, and a strategic alliance with Phoenix Children's Hospital. St. Joseph's is consistently named an outstanding place to work and one of Arizona's healthiest employers. Come grow your career with one of Arizona's Most Admired Companies. Look for us on Facebookand follow us on Twitter. For the health of our community ... we are proud to be a tobacco-free campus.

**Pay Range**

$18.00 - $24.66 /hour

We are an equal opportunity/affirmative action employer.