Tax Examiners and Collectors, and Revenue Agents

Were growing our sales team and looking for a driven, energetic individual to join us and take their career to the next level! While prior experience in sales or leadership is a plus, its not requiredwere seeking the best fit for our team and company culture, regardless of your background. At Alleviation, we embrace the values of Ownership, Growth, and Service. Were dedicated to your success and offer an extensive training program that includes virtual classes and hands-on mentoring in your assigned sales territory. Your mentor will guide you through the entire sales process and share advanced techniques to help you excel. Although your main focus will be making sales calls and supporting clients in your local area, we also offer optional sales weeks with travel opportunities to work alongside colleagues from other regions. Your role will be introducing business owners and their employees to top-tier supplemental health benefit plans. From one-on-one consultations to group presentations, your role will shape the landscape of your territory. Core Responsibilities: Utilize our customized Salesforce CRM to curate leads and generate clients while expanding your professional network within your territory and neighboring communities Respond to client inquiries via phone, email, or text as needed Schedule meetings with potential and existing clients to understand their insurance needs Attend scheduled calls and meetings with your sales manager and team Personally visit new businesses, develop relationships with local business owners, follow up on referral leads, and reservice existing clients Build and nurture your own client portfolio Collaborate with your sales team manager to set monthly and quarterly sales targets for yourself Plan and adhere to your weekly schedule and working hours; submit your schedule to your sales team manager each week Record daily work stats and sales activity updates at the end of each work day QUALIFICATIONS DESIRED SOFT SKILLS: Strong interpersonal skills with the ability to build genuine connections quickly. A strong passion for assisting others, resilience in challenging situations, and a track record of exceeding expectations in sales, athletics, or leadership roles. Clearly-defined personal goals, a positive attitude, and optimistic outlook. Quick-thinking with exceptional situational awareness and critical thinking skills. Hunger for learning and growth, strong time management abilities, and the capability to work independently. Individuals with a background in competitive sports, coaching, athletics, or competitive leagues are among our top performers ADDITIONAL QUALIFICATIONS: Pass a high-level pre-employment background check Active Drivers License and reliable transportation Active Health Life Insurance Producer license in your resident state (or willing to obtain - study course provided and state licensing fees reimbursement available) Bachelors degree or minimum of 4 years post-high school work experience (candidates within 6 months of degree completion or less than 4 years of professional work experience with relevant sales or athletic background will be considered) COMPENSATION BENEFITS: Comprehensive classroom and field training program Weekly draw pay option plus commissions (no caps and short sales cycle-3 business days) as well as monthly cash sales bonuses, quarterly stock share bonuses, incentive trips, and vested renewal commissions Health, dental and vision benefits offered after 60-days of employment Performance-based promotions Control of your schedule based on results achieved rather than time worked Continuing professional development classes, advanced sales trainings, and leadership development classes Culture of camaraderie, friendly competition, and success mindset Apply now to be part of a team that embraces challenges and rewards effort! www.alvtn.com

Description We are looking for a skilled Accounts Receivable Specialist to join our team in Scottsdale, Arizona. This is a Contract to permanent position offering the opportunity to contribute to key financial operations and make meaningful recommendations to improve processes. The ideal candidate will feel empowered to take ownership of their responsibilities and collaborate effectively with the team.

Responsibilities:

• Process and manage accounts receivable transactions, ensuring accuracy and timeliness.

• Apply cash payments to customer accounts and resolve discrepancies in cash applications.

• Perform commercial collections activities to recover outstanding balances with attention to detail.

• Handle billing functions, including invoice preparation and distribution.

• Monitor daily cash activity and provide regular updates to management.

• Analyze accounts receivable data to identify trends and recommend improvements.

• Collaborate with internal teams to address customer inquiries and resolve billing issues.

• Maintain accurate records and documentation related to accounts receivable activities.

• Ensure compliance with company policies and financial regulations.

• Contribute to process enhancements to improve efficiency within the accounts receivable department. Requirements • Proven experience in accounts receivable, cash applications, and billing processes.

• Strong knowledge of commercial collections and cash activity management.

• Excellent attention to detail and ability to work with numerical data.

• Proficiency in accounting software and Microsoft Office applications.

• Effective communication skills for addressing customer and team inquiries.

• Ability to analyze financial data and provide actionable insights.

• Strong organizational skills to manage multiple tasks and meet deadlines.

• Familiarity with financial regulations and company policies is preferred.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .

Must reside in the state(s) specified above. This position is only open to residents in the state(s) specified above.

As a **Field Account Representative for our Public Sector division** , you will be responsible for an established portfolio of customers to maintain and drive Maintenance, Repair, and Operations (MRO) sales. **The territory is Metro Phoenix and Southern Arizona.** This sales position has consistent day travel with infrequent overnight travel. This position offers a competitive base salary plus a monthly sales incentive. A laptop/tablet, and cell phone is provided.

**Preferred Qualifications**

• 3 or more years business to business (B2B) field sales experience.

• Direct sales to HD Supply facility customers and industry product line.

• Large volume of product lines experience.

• Organizational skills and tech-savvy.

• Knowledge of facilities products such as hardware, electrical, lighting, plumbing, janitorial and HVAC product lines.

• Proficiency in MS Excel and Salesforce, or similar CRM.

• Experience with consultative selling/solution selling.

• Proven ability to meet or exceed sales goals in a remote position.

**Job Summary**

Drive profitable sales growth by prospecting new accounts, retaining existing accounts, and expanding opportunities with current customers in core and emerging industries and markets to meet yearly sales goals. This position requires operation of a Company Vehicle or a Personal Vehicle and such operation is done consistently more than 20% of the average work week. If selected for this position, the company will run a Motor Vehicle Record (MVR) report. A requirement of this position is an acceptable MVR report.

**Major Tasks, Responsibilities, and Key Accountabilities**

+ Develops and maintains strong sales relationships with key decision makers and influencers across all levels of an organization, ensuring long-term sustainability.

+ Manages sales volume with existing customers, while actively prospecting and acquiring new customers to expand and diversify the customer base.

+ Develops and implements plans to expand business presence in the assigned area.

+ Shares market insights and competitor information with relevant channels throughout the organization, fostering strong relationships and collaborative partnerships.

+ Collaborates with leadership to analyze market trends and customer needs, providing valuable input for the development of effective sales strategies and initiatives.

+ Attends monthly business meetings for all company-sponsored associations, engages in local trade shows, and represents the organization in regional or national activities as necessary.

**Nature and Scope**

+ Demonstrates skill in data analysis techniques by resolving missing/incomplete information and inconsistencies/anomalies in more complex research/data.

+ Nature of work requires increasing independence; receives guidance only on unusual, complex problems or issues. Work review typically involves periodic review of output by a supervisor and/or direct customers of the process.

+ May provide general guidance/direction to or train junior level support or professional personnel.

**Work Environment**

+ Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

+ Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

+ Typically requires overnight travel less than 10% of the time.

**Education and Experience**

+ Typically requires BS/BA in a related discipline. Generally 2-5 years of experience in a related field OR MS/MA and generally 2-4 years of experience in a related field. Certification is required in some areas.

**Our Goals for Diversity, Equity, and Inclusion**

We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.

**Equal Employment Opportunity**

HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

HD Supply is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. HD Supply considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.

Must reside in the state(s) specified above. This position is only open to residents in the state(s) specified above.

As a **Field Account Representative for our Public Sector division** , you will be responsible for an established portfolio of customers to maintain and drive Maintenance, Repair, and Operations (MRO) sales. **The territory is Metro Phoenix and Southern Arizona.** This sales position has consistent day travel with infrequent overnight travel. This position offers a competitive base salary plus a monthly sales incentive. A laptop/tablet, and cell phone is provided.

**Preferred Qualifications**

• 3 or more years business to business (B2B) field sales experience.

• Direct sales to HD Supply facility customers and industry product line.

• Large volume of product lines experience.

• Organizational skills and tech-savvy.

• Knowledge of facilities products such as hardware, electrical, lighting, plumbing, janitorial and HVAC product lines.

• Proficiency in MS Excel and Salesforce, or similar CRM.

• Experience with consultative selling/solution selling.

• Proven ability to meet or exceed sales goals in a remote position.

**Job Summary**

Drive profitable sales growth by prospecting new accounts, retaining existing accounts, and expanding opportunities with current customers in core and emerging industries and markets to meet yearly sales goals. This position requires operation of a Company Vehicle or a Personal Vehicle and such operation is done consistently more than 20% of the average work week. If selected for this position, the company will run a Motor Vehicle Record (MVR) report. A requirement of this position is an acceptable MVR report.

**Major Tasks, Responsibilities, and Key Accountabilities**

+ Develops and maintains strong sales relationships with key decision makers and influencers across all levels of an organization, ensuring long-term sustainability.

+ Manages sales volume with existing customers, while actively prospecting and acquiring new customers to expand and diversify the customer base.

+ Develops and implements plans to expand business presence in the assigned area.

+ Shares market insights and competitor information with relevant channels throughout the organization, fostering strong relationships and collaborative partnerships.

+ Collaborates with leadership to analyze market trends and customer needs, providing valuable input for the development of effective sales strategies and initiatives.

+ Attends monthly business meetings for all company-sponsored associations, engages in local trade shows, and represents the organization in regional or national activities as necessary.

**Nature and Scope**

+ Demonstrates skill in data analysis techniques by resolving missing/incomplete information and inconsistencies/anomalies in more complex research/data.

+ Nature of work requires increasing independence; receives guidance only on unusual, complex problems or issues. Work review typically involves periodic review of output by a supervisor and/or direct customers of the process.

+ May provide general guidance/direction to or train junior level support or professional personnel.

**Work Environment**

+ Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

+ Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

+ Typically requires overnight travel less than 10% of the time.

**Education and Experience**

+ Typically requires BS/BA in a related discipline. Generally 2-5 years of experience in a related field OR MS/MA and generally 2-4 years of experience in a related field. Certification is required in some areas.

**Our Goals for Diversity, Equity, and Inclusion**

We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.

**Equal Employment Opportunity**

HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

HD Supply is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. HD Supply considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.

Must reside in the state(s) specified above. This position is only open to residents in the state(s) specified above.

As a **Field Account Representative for our Public Sector division** , you will be responsible for an established portfolio of customers to maintain and drive Maintenance, Repair, and Operations (MRO) sales. **The territory is Metro Phoenix and Southern Arizona.** This sales position has consistent day travel with infrequent overnight travel. This position offers a competitive base salary plus a monthly sales incentive. A laptop/tablet, and cell phone is provided.

**Preferred Qualifications**

• 3 or more years business to business (B2B) field sales experience.

• Direct sales to HD Supply facility customers and industry product line.

• Large volume of product lines experience.

• Organizational skills and tech-savvy.

• Knowledge of facilities products such as hardware, electrical, lighting, plumbing, janitorial and HVAC product lines.

• Proficiency in MS Excel and Salesforce, or similar CRM.

• Experience with consultative selling/solution selling.

• Proven ability to meet or exceed sales goals in a remote position.

**Job Summary**

Drive profitable sales growth by prospecting new accounts, retaining existing accounts, and expanding opportunities with current customers in core and emerging industries and markets to meet yearly sales goals. This position requires operation of a Company Vehicle or a Personal Vehicle and such operation is done consistently more than 20% of the average work week. If selected for this position, the company will run a Motor Vehicle Record (MVR) report. A requirement of this position is an acceptable MVR report.

**Major Tasks, Responsibilities, and Key Accountabilities**

+ Develops and maintains strong sales relationships with key decision makers and influencers across all levels of an organization, ensuring long-term sustainability.

+ Manages sales volume with existing customers, while actively prospecting and acquiring new customers to expand and diversify the customer base.

+ Develops and implements plans to expand business presence in the assigned area.

+ Shares market insights and competitor information with relevant channels throughout the organization, fostering strong relationships and collaborative partnerships.

+ Collaborates with leadership to analyze market trends and customer needs, providing valuable input for the development of effective sales strategies and initiatives.

+ Attends monthly business meetings for all company-sponsored associations, engages in local trade shows, and represents the organization in regional or national activities as necessary.

**Nature and Scope**

+ Demonstrates skill in data analysis techniques by resolving missing/incomplete information and inconsistencies/anomalies in more complex research/data.

+ Nature of work requires increasing independence; receives guidance only on unusual, complex problems or issues. Work review typically involves periodic review of output by a supervisor and/or direct customers of the process.

+ May provide general guidance/direction to or train junior level support or professional personnel.

**Work Environment**

+ Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

+ Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

+ Typically requires overnight travel less than 10% of the time.

**Education and Experience**

+ Typically requires BS/BA in a related discipline. Generally 2-5 years of experience in a related field OR MS/MA and generally 2-4 years of experience in a related field. Certification is required in some areas.

**Our Goals for Diversity, Equity, and Inclusion**

We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.

**Equal Employment Opportunity**

HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

HD Supply is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. HD Supply considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.

Must reside in the state(s) specified above. This position is only open to residents in the state(s) specified above.

As a **Field Account Representative for our Public Sector division** , you will be responsible for an established portfolio of customers to maintain and drive Maintenance, Repair, and Operations (MRO) sales. **The territory is Metro Phoenix and Southern Arizona.** This sales position has consistent day travel with infrequent overnight travel. This position offers a competitive base salary plus a monthly sales incentive. A laptop/tablet, and cell phone is provided.

**Preferred Qualifications**

• 3 or more years business to business (B2B) field sales experience.

• Direct sales to HD Supply facility customers and industry product line.

• Large volume of product lines experience.

• Organizational skills and tech-savvy.

• Knowledge of facilities products such as hardware, electrical, lighting, plumbing, janitorial and HVAC product lines.

• Proficiency in MS Excel and Salesforce, or similar CRM.

• Experience with consultative selling/solution selling.

• Proven ability to meet or exceed sales goals in a remote position.

**Job Summary**

Drive profitable sales growth by prospecting new accounts, retaining existing accounts, and expanding opportunities with current customers in core and emerging industries and markets to meet yearly sales goals. This position requires operation of a Company Vehicle or a Personal Vehicle and such operation is done consistently more than 20% of the average work week. If selected for this position, the company will run a Motor Vehicle Record (MVR) report. A requirement of this position is an acceptable MVR report.

**Major Tasks, Responsibilities, and Key Accountabilities**

+ Develops and maintains strong sales relationships with key decision makers and influencers across all levels of an organization, ensuring long-term sustainability.

+ Manages sales volume with existing customers, while actively prospecting and acquiring new customers to expand and diversify the customer base.

+ Develops and implements plans to expand business presence in the assigned area.

+ Shares market insights and competitor information with relevant channels throughout the organization, fostering strong relationships and collaborative partnerships.

+ Collaborates with leadership to analyze market trends and customer needs, providing valuable input for the development of effective sales strategies and initiatives.

+ Attends monthly business meetings for all company-sponsored associations, engages in local trade shows, and represents the organization in regional or national activities as necessary.

**Nature and Scope**

+ Demonstrates skill in data analysis techniques by resolving missing/incomplete information and inconsistencies/anomalies in more complex research/data.

+ Nature of work requires increasing independence; receives guidance only on unusual, complex problems or issues. Work review typically involves periodic review of output by a supervisor and/or direct customers of the process.

+ May provide general guidance/direction to or train junior level support or professional personnel.

**Work Environment**

+ Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

+ Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

+ Typically requires overnight travel less than 10% of the time.

**Education and Experience**

+ Typically requires BS/BA in a related discipline. Generally 2-5 years of experience in a related field OR MS/MA and generally 2-4 years of experience in a related field. Certification is required in some areas.

**Our Goals for Diversity, Equity, and Inclusion**

We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.

**Equal Employment Opportunity**

HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

HD Supply is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. HD Supply considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.

Job Title: Collection ManagerJob Description

The primary focus of this position is to supervise the branch/commercial collectors and assist in daily Q&A. Reporting to the Credit Manager, this role requires multitasking and working efficiently. The position encompasses a multitude of duties that vary from day to day.

Responsibilities

+ Assist collectors with executing their key performance indicators and coach them to improve collection performance.

+ Drive adherence to the Collections Operating System for consistency in approach and escalation of difficult items.

+ Review, discuss, and plan the performance of collectors through key performance indicators and scorecards.

+ Responsible for hiring, monitoring, training, coaching, evaluating, and disciplining the collections team as required.

+ Ensure account assignment is completed and thoroughly worked.

+ Assist customers directly by resolving issues and removing obstacles preventing payment of outstanding invoices.

+ Handle projects and assignments from the Director of Collections to drive efficiency in the collections process.

Essential Skills

+ 4 years of commercial collection experience

+ 2 years of supervisory experience in collections

+ Strong negotiation skills

+ Knowledge of payroll

+ Prior collection or credit experience

+ B2B experience

+ Customer service skills

+ Collections customer service and collection calls

Additional Skills & Qualifications

+ Experience in severely aged accounts receivable

+ Experience in the construction industry

+ Experience with liens and related laws

+ Experience with contractors, subcontractors, and suppliers

Work Environment

Fully onsite, Monday to Friday from either 7 AM to 4 PM or 8 AM to 5 PM.

Pay and Benefits

The pay range for this position is $36.00 - $39.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Phoenix,AZ.

Application Deadline

This position is anticipated to close on Jul 29, 2025.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

**Onsite – Tempe, AZ 85281**

**Shift** : Monday–Sunday, 8:00 AM – 9:00 PM (Must be flexible)

**Pay Rate** : $19.00/hour

**Collections Specialist – Temp to Hire**

We are seeking a **dedicated and experienced Collections Specialist** to join our team in Tempe, AZ. The ideal candidate **must have previous collections experience** and a strong ability to manage high-volume delinquent accounts with professionalism and consistency. **Candidates without collections experience will not be considered** unless bilingual with strong call center background.

**Primary Purpose:**

To collect delinquent accounts in a timely, organized, and professional manner in alignment with all standardized procedures. This role requires direct communication with customers and internal teams to resolve accounts and prevent repossession, foreclosure, or charge-off.

**Key Responsibilities:**

+ Proactively manage assigned accounts and meet daily, weekly, and monthly performance goals (e.g., call volume, contact percentage, payment promises).

+ Initiate or respond to calls in priority order, negotiating repayment terms based on client’s ability and willingness to pay.

+ Accurately determine the root cause of delinquency and provide effective solutions.

+ Record all interactions and actions in the system per standardized protocols (e.g., action codes, notes, skip tracing).

+ Escalate problematic accounts to the supervisor when necessary and maintain consistent communication.

+ Request updated credit reports or initiate skip tracing as needed.

+ Review and process deferrals and account maintenance transactions per company guidelines.

+ Send appropriate letters and follow up on promises to pay.

+ Process customer payments electronically when applicable.

**Required Qualifications:**

+ **Collections experience is required** _(unless bilingual with strong call center background)_

+ High school diploma or GED

+ Strong communication skills – both verbal and written

+ Proven ability to solve problems and make sound decisions

+ Strong organizational and time management skills

+ Proficiency in Microsoft Office (Outlook, Word, Excel, etc.)

+ Ability to thrive in a collaborative, team-focused environment

+ Flexibility to work extended hours or weekends, as needed

**Preferred Skills:**

+ Bilingual (English/Spanish) highly preferred

**Pay Details:** $19.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

+ The California Fair Chance Act

+ Los Angeles City Fair Chance Ordinance

+ Los Angeles County Fair Chance Ordinance for Employers

+ San Francisco Fair Chance Ordinance

Were growing our sales team and looking for a driven, energetic individual to join us and take their career to the next level! While prior experience in sales or leadership is a plus, its not requiredwere seeking the best fit for our team and company culture, regardless of your background. At Alleviation, we embrace the values of Ownership, Growth, and Service. Were dedicated to your success and offer an extensive training program that includes virtual classes and hands-on mentoring in your assigned sales territory. Your mentor will guide you through the entire sales process and share advanced techniques to help you excel. Although your main focus will be making sales calls and supporting clients in your local area, we also offer optional sales weeks with travel opportunities to work alongside colleagues from other regions. Your role will be introducing business owners and their employees to top-tier supplemental health benefit plans. From one-on-one consultations to group presentations, your role will shape the landscape of your territory. Core Responsibilities: Utilize our customized Salesforce CRM to curate leads and generate clients while expanding your professional network within your territory and neighboring communities Respond to client inquiries via phone, email, or text as needed Schedule meetings with potential and existing clients to understand their insurance needs Attend scheduled calls and meetings with your sales manager and team Personally visit new businesses, develop relationships with local business owners, follow up on referral leads, and reservice existing clients Build and nurture your own client portfolio Collaborate with your sales team manager to set monthly and quarterly sales targets for yourself Plan and adhere to your weekly schedule and working hours; submit your schedule to your sales team manager each week Record daily work stats and sales activity updates at the end of each work day QUALIFICATIONS DESIRED SOFT SKILLS: Strong interpersonal skills with the ability to build genuine connections quickly. A strong passion for assisting others, resilience in challenging situations, and a track record of exceeding expectations in sales, athletics, or leadership roles. Clearly-defined personal goals, a positive attitude, and optimistic outlook. Quick-thinking with exceptional situational awareness and critical thinking skills. Hunger for learning and growth, strong time management abilities, and the capability to work independently. Individuals with a background in competitive sports, coaching, athletics, or competitive leagues are among our top performers ADDITIONAL QUALIFICATIONS: Pass a high-level pre-employment background check Active Drivers License and reliable transportation Active Health Life Insurance Producer license in your resident state (or willing to obtain - study course provided and state licensing fees reimbursement available) Bachelors degree or minimum of 4 years post-high school work experience (candidates within 6 months of degree completion or less than 4 years of professional work experience with relevant sales or athletic background will be considered) COMPENSATION BENEFITS: Comprehensive classroom and field training program Weekly draw pay option plus commissions (no caps and short sales cycle-3 business days) as well as monthly cash sales bonuses, quarterly stock share bonuses, incentive trips, and vested renewal commissions Health, dental and vision benefits offered after 60-days of employment Performance-based promotions Control of your schedule based on results achieved rather than time worked Continuing professional development classes, advanced sales trainings, and leadership development classes Culture of camaraderie, friendly competition, and success mindset Apply now to be part of a team that embraces challenges and rewards effort! www.alvtn.com

**Company Overview:**

With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we’re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.

At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.

Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you’re passionate about our purpose — people —then we can’t wait to support whatever gives you purpose. **We’re united by purpose, inspired by you.**

**About the Role:**

We are seeking a dynamic, customer-focused individual to join our team as a Sr. Account Representative. In this role, you will support an assigned dedicated account base of customers within our Payment Services Large Enterprise Customer team. You will be responsible for providing high-touch care, customer education, and support for assigned customers, including responding to client inquiries, handling and resolving assigned cases, and assisting with the processing of quarter-end tax filing. As a point of contact to these customers, you will set up and lead calls to address concerns, answer questions, provide root cause analysis, along with recommending best practices and resources to improve tax profile and filing accuracy. This is an exciting opportunity to make a significant impact on the customer experience and help shape the future of our organization.

**This is a hybrid role. The employee will be expected to work onsite 3 days/week at UKG's Scottsdale, Arizona, Santa Ana, California, Weston, Florida, or Alpharetta, Georgia office**

**Duties and Responsibilities:**

+ Provide high-touch care, education, and assistance to customers ensuring their satisfaction and resolving any issues or concerns they may have

+ Provide communication updates to customers, internal partners, and leadership via phone, case notes, and/or written emails

+ Research and respond to client inquiries via Salesforce through resolution

+ Ensure customer profile data is properly maintained, including educating client on required jurisdictional data to avoid discrepancies that result in late payments and/or failure to file returns accurately

+ Address customer escalations regarding tax issues and provide critical care support as necessary

+ Works with the appropriate team members to address and facilitate timely resolution to tax inquiries, including amendments, original filing and tax notices

+ Engage with customers and internal partners who require Payment Services escalated or proactive support, addressing their specific needs and challenges

+ Provide support to address reconciliation discrepancies in preparation of quarter-end and year-end filings

+ Conduct and/or participate in client conference calls to address service issues, research, and resolve tax issues

+ Conduct training for new and existing clients on procedures, processes, and systems

+ Assist in the training and mentoring of others within the team

+ Builds and maintains strong peer relationships within the team and across the organization

+ Assist with other projects as assigned

**Basic Qualifications:**

+ 3+ years experience with either payroll, tax, tax compliance, and/or tax filing operations

+ 3+ years of experience in a customer support role, with a focus on providing exceptional service and building strong customer relationships

+ Proficient in working with multiple systems and/or case tools such as Salesforce, Zendesk, Jira, etc

+ Strong understanding of tax filing systems such as MasterTax

+ Demonstrated experience performing payroll tax reconciliations and analysis

**Preferred Qualifications:**

+ Strong understanding of UKG Pro

+ Advanced analytical and strong problem-solving skills, with the ability to quickly assess complex situations and propose effective solutions

+ Excellent communication skills, both verbal and written, with the ability to convey information clearly and concisely

+ Proven ability to work in a fast-paced environment, handling multiple tasks and priorities simultaneously

+ Collaborative mindset with the ability to work effectively with cross-functional teams

+ Passion for customer satisfaction and a genuine desire to exceed customer expectations

+ Strong customer service skills (e.g., setting and meeting expectations, care & empathy, follow up, etc.)

+ Proven time management strategies

+ Bachelor's degree in business, Accounting

+ FPC or CPP (Certified Payroll Professional) certification

**Where We're Going:**

UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it’s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!

**Equal Opportunity Employer: **

UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.

View The EEO Know Your Rights poster (https:www.eeoc.gov/sites/default/files/2022-10/EEOC\_KnowYourRights\_screen\_reader\_10\_20.pdf)

UKG participates in E-Verify. View the E-Verify posters here (https:www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf) .

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

**Disability Accommodation in the Application and Interview Process:**

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com .

The pay range for this position is $45,700 to $75,775 USD, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG’s comprehensive benefits can be reviewed on our careers site at https:www.ukg.com/careers (https:www.ukg.com/careers)

It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.