Fraud Examiners, Investigators and Analysts

**About this role:**

Wells Fargo is seeking a Senior Lead Analytics Consultant for the Enterprise Internal Fraud Insights and Analysis Team. This role will support the Enterprise Internal Fraud (EIF) group in Fraud and Claims Operations. The Insights and Analysis team is responsible for identification, design, development, implementation and maintenance for insights and analysis, routines and programs related to Internal Fraud Risk. This role will be responsible for identifying and solutioning insights and analysis to understand, measure, and improve business performance and/or internal fraud risk at an employee, business, risk type or process level.

**In this role, you will:**

+ Drive the insights and analysis strategy for the end-to-end Enterprise Internal Fraud organization and risk type enterprise-wide

+ Use SQL, SAS or other statistical / BI tools to develop enterprise-wide Internal fraud analysis

+ Lead the development and implementation of insights for executive audiences

+ Build an enterprise-wide portfolio of standardized and ad hoc analysis and insights, which leads to the ability to understand, measure and improve business performance and/or internal fraud risk at an employee, business or process level

+ Develop and maintain monitoring of Key Risk Indicators (KRI) and Key Performance Indicators (KPI)

+ Automate insights and analysis including committee/council materials, business unit reviews, performance dashboards and KRI/KPI metrics

+ Develop performance metrics for EIF Operations and Quality Assurance staff

+ Deliver solutions that are long-term, large-scale, and require vision, innovation, and coordination of highly complex activities

+ Plan, coordinate, and execute data research projects or results oriented intelligence that support the business

+ Directly interact and engage with independent risk management, legal, employee relations, audit, regulators and peer groups

+ Ensure adherence to data management and data governance regulations, and policies and compliance requirements

+ Assess inherent and residual internal fraud risk recommending control enhancements

+ Create and maintain governance documentation, routines and controls to drive consistency and adherence to policies across Frontline Monitoring programs

+ Write presentation deck and communicate results to internal customers

**Required Qualifications:**

+ 7+ years of Analytics, Reporting, Financial Modeling or Statistics experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

+ 7+ years of SQL experience

+ 2+ years of fraud, conduct risk, operational risk, or related risk experience

**Desired Qualifications:**

+ Proficiency in SAS and other statistical tools to support data mining and analytical insights Comprehensive knowledge of financial services organizational structures, functional roles and corresponding capabilities to assess inherent risks

+ Experience in the internal fraud or conduct risk space

+ Knowledge of allegation lifecycle including sensitive matters, intake, internal investigations, root cause and customer impact

+ Strong root cause analysis background and skillsets Experience in developing data driven insights from employee relations, human resources, Workday, allegations, and business application data to uncover data anomalies, trends, and actionable analysis

+ Ability to work with large databases and process flow through complex logic or merging algorithm

+ Experience in proactive detection of patterns and trends Ability to leverage data, business knowledge, strategy and predictive models to inform and influence line of business strategic planning team in long term plan development

+ Experience with aggregation, analysis and generating insights from structured and unstructured data sets • Experience with disparate data and database structures

+ Strong analytic and creative problem-solving skills with high attention to detail and accuracy

+ Ability to execute in a fast paced, high demand, environment while balancing multiple priorities

+ Ability to synthesize/translate data for executive consumption

+ Experience developing partnerships and collaborating with other business and functional areas

+ Ability to articulate issues, risks, and proposed solutions to various levels of staff and management

+ Excellent verbal, written, and interpersonal communication skills

+ Experience developing partnerships and collaborating with other business and functional areas

**Job Expectations:**

+ This position may be located at one of the posted locations listed below and will work in a hybrid model. Other locations will not be considered.

+ This position is not eligible for visa sponsorship.

**Locations:**

+ 2850 S Price Rd, Chandler AZ

+ 1525 W WT Harris Blvd, Charlotte NC

+ 401 S Tryon St, Charlotte, NC

+ 2200 Concord Pike, Wilmington, DE

**Posting End Date:**

8 Aug 2025

**_*Job posting may come down early due to volume of applicants._**

**We Value Equal Opportunity**

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

**Applicants with Disabilities**

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.

**Wells Fargo Recruitment and Hiring Requirements:**

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

**Req Number:** R-476766

UnitedHealth Group is a health care and well-being company that’s dedicated to improving the health outcomes of millions around the world. We are comprised of two distinct and complementary businesses, UnitedHealthcare and Optum, working to build a better health system for all. Here, your contributions matter as they will help transform health care for years to come. Make an impact with a diverse team that shares your passion for helping others. Join us to start **Caring. Connecting. Growing together.**

As a **Claims Investigation Recovery & Resolution Auditor and Trainer** you will be investigating, recovering, and resolving all types of claims for health plans, commercial customer and govt entities. In this role you will be initiating telephone calls to members, providers, and other insurance companies to gather coordination of benefits data. You will also investigate and pursue recoveries and payables on subrogation claims and file management, process recovery on claims. Working as a Trainer for the team, you will be responsible for all aspects of training for Claims Investigation Recovery & Resolution staff working alongside the team lead and Supervisor to provide ongoing coaching/ guidance to the team. The Trainer focuses on teaching all related areas of Claims Investigation and Recovery (Subrogation, Recovery, and Coordination of Benefits). They also be responsible for the development of comprehensive training programs for new hire and ongoing training for existing staff. This includes, but isn’t limited to conducting training sessions, workshops, refresher trainings, developing training materials, manuals, guides, and online resources. These trainers also audit, assist, provide feedback, and provide coaching to Claims Investigation Recovery & Resolution Representatives going through training. In this role, you will be using Macess, Facets, Microsoft Teams, and Microsoft Outlook on a daily basis. You would have a team lead, supervisor and manager to lean on for any questions. You would attend weekly team meetings.

This position is full time, Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 5:00 pm PST. It may be necessary, given the business need, to work occasional overtime.

We offer weeks of paid on-the-job training. The hours of the training will be aligned with your schedule.

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

**Primary Responsibilities:**

+ Provide expertise claims support by reviewing, researching, investigating, negotiating and resolving all types of claims as well as recovery and resolution for health plans, commercial customers and government entities

+ Analyze and identify trends and provides reports as necessary

+ Ensure adherence to state and federal compliance policies, reimbursement policies and contract compliance

+ Solves moderately complex problems on own

+ Plans, Prioritizes, organizes and completes work to meet established objectives

+ May coordinate work of other team members

+ Proactively identifies solutions to non-standard requests

+ Sometimes acts as a technical resource to others in own function

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

**Required Qualifications:**

+ High School Diploma / GED OR equivalent work experience

+ Must be 18 years of age OR older

+ 8+ years training experience

+ 8+ years auditing experience

+ 5+ years of FACETS/ Macess experience

+ 5+ years of insurance experience

+ Moderate proficiency with computer and Windows PC applications, which includes the ability to learn new and complex computer system applications

+ Microsoft Office including Microsoft Word (create correspondence and work within templates), Microsoft Excel (ability to sort, filter, and create simple spreadsheets), Microsoft Outlook (Create emails and send emails)

+ Ability to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 5:00pm PST.

**Preferred Qualifications:**

+ Experience with Recovery & Subrogation claims, 3rd party liability, and/ or Coordination of Benefits.

**Telecommuting Requirements:**

+ Ability to keep all company sensitive documents secure (if applicable)

+ Required to have a dedicated work area established that is separated from other living areas and provides information privacy.

+ Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service.

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $23.41 - $41.83 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

**_Application Deadline:_** _This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants._

_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission._

_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._

_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._

\#RPO

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

**Job Description**

This role is a Fraud Reporting Analyst responsible for supporting Enterprise Fraud Strategy.

The successful candidate will have strong database programming skills.

The Fraud Reporting Analyst will elicit and document reporting requirements, recommend design solutions, design, and deliver reporting to support fraud identification, case management, forecasting, and performance metrics for all of Fraud Strategy.

Critical to their success is the ability to build partnerships across front-end and back-end users, senior leadership, and departmental team members to ensure full understanding of business processes, data, and customer/user experience.

**Key Activities:**

+ Elicit and document requirements for needed reporting

+ Assess and determine proper approach to meeting reporting requirements

+ **Design, develop, and implement SAS-based automated reporting and Power BI dashboards using SQL Server back-end data**

+ Identify performance/operational trends and develop reporting to monitor adherence to timelines and reduce fraud losses

+ Identify opportunities to reduce manual reporting tasks and develop automated solutions to optimize reporting processes

+ Lead small to medium sized reporting projects identifying reporting needs, tasks associated with developing reporting to meet those needs, and creating project plans to ensure reliable reporting is delivered on time and in accordance with requirements

+ Work with business partners to assess potential improvements to existing reporting and follow through with departmental team members to deliver reporting enhancements

+ Work with senior leaders to perform ad hoc data research and analysis

+ Simultaneously works across multiple projects and deliverables

Basic Qualifications

- Bachelor’s degree, or equivalent work experience

- Typically more than five years of applicable fraud/risk management experience

- Proficiency in Power BI, SAS, and SQL Server

Preferred Skills/Experience

- Experience in Python and Azure preferred

- Strong fraud management, risk identification and solution creation experience.

- Demonstrated thought leadership and collaboration building capabilities.

- Excellent leadership and interpersonal skills.

- Experience in Agile projects, enterprise IT environments and software development.

- Exemplary analysis skills including data mining, complex calculations, and packaging analysis for executive review.

****THIS ROLE IS NOT ELIGIBLE FOR H1-B or STEM VISA ASSISTANCE OR TRANSFER (Including those with current Work Visas)****

_*The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days._

***We are hiring in the following locations:**

+ Fargo, ND

+ Charlotte, NC

+ Tempe, AZ

+ Minneapolis, MN

+ Cincinnati, OH

+ Irving, TX

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

**Benefits:**

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

+ Healthcare (medical, dental, vision)

+ Basic term and optional term life insurance

+ Short-term and long-term disability

+ Pregnancy disability and parental leave

+ 401(k) and employer-funded retirement plan

+ Paid vacation (from two to five weeks depending on salary grade and tenure)

+ Up to 11 paid holiday opportunities

+ Adoption assistance

+ Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

**E-Verify**

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $81,600.00 - $96,000.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

**Posting may be closed earlier due to high volume of applicants.**

**Date Posted:**

2025-08-02

**Country:**

United States of America

**Location:**

RAZ99: RTN Remote, Arizona

**Position Role Type:**

Remote

**U.S. Citizen, U.S. Person, or Immigration Status Requirements:**

U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

**Security Clearance:**

None/Not Required

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.

Are you ready for a new opportunity? Raytheon has an exciting opportunity for a **Principal Quality Ethics Investigator** position within the Quality & Mission Assurance Quality Central organization.

This position will champion a Quality ethical culture, including communication of Quality Cardinal Rules, conduct investigations stemming from reported concerns, and briefing senior managers on any negative trends and recommended corrective actions or improvements.

The ideal candidate will be familiar with investigation techniques, setting aside emotion or bias to determine if quality or ethics allegations are sound and based in fact. They will also be comfortable communicating across functions to provide visibility into investigation results, as needed.

**This position is currently designated as fully remote. However, the successful candidate will be required to work from one of the 50 U.S. states (excluding U.S. Territories).**

**What You Will do** **:**

+ Develop content, messaging, and campaign for quality reporting and concern investigation

+ Work with Raytheon management to deploy and reinforce Quality Cardinal Rules, including representing Raytheon in Quality Cardinal Rules corporate meetings or initiatives

+ Respond to enquiries or concerns about quality compliance or ethical issues received via the Speak Up Hub, Quality Hotline, or other reporting avenues

+ Collaborate with product safety, EH&S, and ethics organizations regarding quality and/or safety questions, awareness of ethics or anonymous reporting programs, and processes

+ Present briefings to stakeholders

+ Assist with reporting governance and documentation

+ Vault investigation results, including evidence, actions taken, and conclusions reached, developing a repository as needed

+ Communicate outcomes of investigations to Product Safety, Legal, Human Resources, or other key stakeholder organizations

+ Coach or guide participants through the steps of investigation, root cause and corrective action, including closed-loop reporting

**Qualifications You Must Have:**

+ Typically requires a Bachelor's Degree and eight (8) years of professional experience in the following areas;

+ Professional experience in a field related to compliance, or compliance monitoring, such as Quality, Global Trade, or EH&S

+ Experience applying, adhering, and monitoring compliance to industry standards such as AS9100, ISO9001, ISO45001, 29 CFR 1910, or other similar regulations

+ Experience using MS Office Tools such as (i.e., Excel, Forms, Teams, Outlook, etc.)

+ U.S. citizenship is required, as only U.S. citizens are authorized to access certain information associated with this role

**Qualifications We Prefer:**

+ Demonstrated experience communicating strategy, lessons learned, or compliance bulletins

+ Experience managing and responding to compliance violations and/or allegations

+ Experience using dispute and complaint mediation and/or arbitration techniques to reach mutually agreeable outcomes and solutions

+ Experience writing final reports and presenting to key stakeholders

+ Experience managing complex cross-functional projects

+ Experience working in a highly matrixed environment, including influencing or achieving alignment across multiple functions

+ Experience in development and delivery of Business Cases

+ Experience facilitating and overseeing groups in investigations and/or improvement projects with an emphasis on causal analysis, corrective action, and learning transfer

+ Working experience using risk and opportunity practices, including concepts such Risk Priority Number, risk walks, handling strategies, and engineering Hierarchy of Controls

+ Raytheon or RTX Ethics Ambassador

**What We Offer** **:**

+ Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.

**Additional Details:**

​ **Remote** : : Employees who are working in remote roles will work primarily offsite (from home). An employee may be expected to travel to site locations as needed. This position is currently designated as fully remote. However, the successful candidate will be required to work from one of the 50 U.S. states (excluding U.S. Territories).

The salary range for this role is 101,000 USD - 203,000 USD. The salary range provided is a good faith estimate representative of all experience levels.

RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

_RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act._

**Privacy Policy and Terms:**

Click on this link (http://www.rtx.com/privacy/Job-Applicant-Privacy-Notice) to read the Policy and Terms

Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Come join our Global Security Team as an Electronic Crimes Investigator

As an Investigator within our Global Security team, you will be an integral part of the Electronic Crimes Investigations team, playing a crucial role in safeguarding the firm's employees and assets worldwide. In this dynamic position, you will lead a team of skilled investigators, managing high-complexity fraud investigations and collaborating with law enforcement at local, state, federal, and international levels. Your expertise will be pivotal in addressing fraud and technology risks, ensuring compliance, and protecting the firm's reputation. This role offers a unique opportunity to make a significant impact by developing and implementing strategies to combat electronic crimes, while fostering strong relationships with key stakeholders and law enforcement agencies. If you are a proactive and experienced professional with a passion for security and risk management, this is your chance to contribute to a vital aspect of our global operations.

**Job Responsibilities:**

+ Manage the investigation process, gathering evidence for fraud investigations across all bank products.

+ Supervise daily activities and assignments for a team of Electronic Crimes investigators.

+ Communicate effectively with Lines of Business to correct system or process deficiencies.

+ Liaise with Law Enforcement and CTC regarding cyber threats impacting investigations.

+ Analyze and identify fraudulent transactions to mitigate reputation and financial risk.

+ Ensure proper mitigation efforts on significant intelligence leads related to fraud and risk.

+ Recognize opportunities for addressing fraud issues, risks, and exposures.

+ Maintain strong relationships with federal, state, local, and international law enforcement agencies.

+ Conduct investigations of significant fraud events when necessary.

+ Understand online and call center authentication tools and strategies.

**Required qualifications ,capabilities and skills**

+ Minimum of 8+ years experience in Investigations, Compliance, or Risk

+ Knowledge of financial fraud trends and investigative techniques leveraging technology.

+ Understanding of bank systems used for fund movement, such as ACH and Wire Transfer.

+ Basic understanding of cyber organized criminal groups and electronic crimes.

+ Familiarity with SAR regulations and quality expectations.

+ Clear understanding of bank instruments and payment systems.

+ Thorough understanding of industry data security trends related to fraud vectors.

+ Advanced knowledge of PII security best practices.

+ Ability to effectively communicate and collaborate with business stakeholders and external resources.

+ Strong knowledge of computers and general data processing controls.

**Preferred qualifications ,capabilities and skills**

+ Experience presenting to an audience regarding fraud or investigations.

+ Experience with tools for aggregating, organizing, and analyzing large data sets and some programming experience helpful, but not required.

+ Ability to organize and articulate sophisticated fact patterns to non-technical partners.

+ Interface with other bank investigators and industry peers on Electronic Crimes fraud and demonstrate bias toward action.

+ Ability to identify control gaps and recommend remediation strategies.

+ Excellent written and verbal communication skills and ability to brief GS management on key issues in a timely fashion.

+ Bachelor's Degree in Accounting, MIS, Business Management, Engineering, or a technology-related field and Certifications such as CISSP, CISA, or CFE are a plus.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

**Position Summary**

Job Description

**A Brief Overview**

Oversees corporate activities related to the prevention, investigation, and prosecution of health care fraud to recover lost funds. Responsible for compliance with state and federal regulations mandating the reporting of corporate fraud-related activities and the preparation of the Corporate Anti-Fraud Plan.

**What you will do**

Leads a team of investigators and analysts to effectively pursue the prevention, investigation and prosecution of healthcare fraud and abuse, to recover lost funds, and to comply with state regulations mandating fraud plans and reporting; Medicaid experience is preferred.

Leads a team in the planning and execution of investigations of acts of healthcare fraud and abuse by both members and providers.

Provides direction and counsel on the handling of cases and facilitates issue resolution. Assists in identifying resources and best course of action to take in a timely and effective manner.

Conducts case reviews and provides feedback to investigators on completeness and quality of the investigation.

Conducts team member evaluations and provides performance feedback to staff on an ongoing basis. Manages workload of their team to ensure equitable distribution and exposure to wide range of cases to match current skills and development needs.

Assesses training needs and works with SIU Director on development plans for team members.

Develops and maintains close working relationships with federal, state, and local law enforcement agencies in the investigation and prosecution of acts of healthcare fraud and abuse. Participates in state meetings.

Ensures compliance with contractual requirements.

Coordinates and collaborates with program integrity staff, compliance, and senior leadership.

Contributes to the development and delivery of educational awareness and training programs that meet or exceed those required by state mandates.

Participates in federal and state audits.

**Required Qualifications**

+ 2 to 5 years of managing healthcare fraud, waste and abuse investigations and audits.

+ 3 to 5 years of leadership experience

+ A minimum 3 years of experience in a Healthcare Program Integrity, Medicaid Special Investigation or Medicaid / Medicare / Commercial Compliance role

+ Strong verbal and written communication skills.

+ Ability to interact with different groups of people at different levels and provide assistance on a timely basis.

+ Proficient in researching information and identifying information resources.

**Preferred Qualifications**

+ Credentials such as a certification from the Association of Certified Fraud Examiners (CFE) or an accreditation from the National Health Care Anti-Fraud Association (AHFI)

+ Experience In Medicaid Compliance, Medicaid Investigations, MCO Medicaid FWA Unit in the following States: **Texas, Ohio, New York, and Oklahoma**

+ Experience with Interpreting Contracts

+ Billing and Coding certifications such as CPC (AAPC)

+ Knowledge of Aetna's policies and procedures

**Education**

+ Bachelor's degree preferred/specialized training/relevant professional qualification

**Anticipated Weekly Hours**

40

**Time Type**

Full time

**Pay Range**

The typical pay range for this role is:

$54,300.00 - $159,120.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

**Great benefits for great people**

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .

+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 09/28/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

**Description**

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

American Express’s Global Financial Crimes Surveillance Unit (GFCSU) and the US Investigations Unit (USIU) are part of the broader Global Risk & Compliance organization, operating within Global Financial Crimes Compliance (GFCC). Together, they provide end-to-end oversight and support of global financial crimes investigations. In partnership with GFCC, GFCSU and USIU develop and implement transaction monitoring rules, reports, and other tools to detect potential criminal activity. They investigate suspicious financial behavior and, when necessary, file Suspicious Activity Reports (SARs) with the Financial Crimes Enforcement Network (FinCEN) or refer cases to internal compliance partners for global reporting. These teams also manage risk related to politically exposed persons (PEPs) through sanctions screening and enhanced due diligence processes, as well as improper payments that may signal bribery, corruption, or other illicit conduct. GFCSU and USIU play a vital role in ensuring compliance with key regulations, including the Bank Secrecy Act (BSA), USA PATRIOT Act, and the Foreign Corrupt Practices Act. They also support law enforcement by providing critical information to combat money laundering, terrorist financing, credit card fraud, identity theft, and other financial crimes.

**Job Responsibilities:**

+ Conduct time-sensitive, meticulous initial investigations, analyzing each instance of potential money laundering activity and/or suspicious financial activity across multiple jurisdictions and countries, utilizing a wide variety of research and analytical tools.

+ Produce well-written reports detailing and analyzing potentially suspicious activity for review by a secondary reviewer.

+ Build strong relationships with strategic partners across the unit to ensure effective coordination of significant investigations.

+ Demonstrate a keen attention to detail in investigation, analysis, and writing.

+ Collaborate proactively with colleagues in a hybrid work environment to work through investigative roadblocks.

+ Support coaching colleagues through peer reviews and quality evaluations of casework as appropriate based on individual capabilities and expertise.

**Minimum Qualifications:**

+ A minimum of two years of experience in the legal field, audit, investigations or in the broader financial industry or Bachelor's degree in one of the following fields of study: Justice Studies, English, Journalism, Finance, Accounting, Statistics, or other fields involving intensive research, writing, or data analysis

+ Proven ability to analyze large amounts of data from various sources and make logical and well-supported decisions to report critical information

+ Strong oral communication skills and ability to produce written summaries which clearly consolidate recommendations and conclusions

+ High level of professionalism, self-motivation and sense of urgency

+ Proficient in Microsoft Excel and Microsoft Word, with demonstrated ability to learn new technologies quickly

+ Demonstrated ability to work with leaders, team members, and strategic partners at all levels and across functional lines

+ Ability to handle sensitive information in a confidential and professional manner

**Preferred Qualifications:**

+ A minimum of two years of experience in Bank Secrecy Act (BSA)/Anti-Money Laundering (AML) compliance or law enforcement

+ Proficiency in researching information for business related purposes.

+ Knowledge of American Express products and systems

+ Strong knowledge of banking industry and related regulations and laws

+ Ability to leverage data to make effective business decisions

+ Experience delivering effective feedback to support process improvement(s) and/or enhanced proficiency

+ CAMS and/or CFE certification is preferred

**Qualifications**

Salary Range: $55,000.00 to $105,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

+ Competitive base salaries

+ Bonus incentives

+ 6% Company Match on retirement savings plan

+ Free financial coaching and financial well-being support

+ Comprehensive medical, dental, vision, life insurance, and disability benefits

+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

+ Free and confidential counseling support through our Healthy Minds program

+ Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “ Know Your Rights ” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

**Job:** Compliance

**Primary Location:** US-Arizona-Phoenix

**Other Locations:** US-Utah-Sandy, US-Arizona-Phoenix, US-Florida-Sunrise

**Schedule** Full-time

**Req ID:** 25013776

**Description**

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

The Fraud, Credit Bust Out (CBO), Banking Product & Payments Risk Organization is a global team of risk officers, data scientists, and product managers that are building innovative solutions and capabilities to manage external fraud and payment risk across AMEX’s card and banking portfolios.

We are looking for an **Analyst / Sr. Analyst** **to join the** **Fraud, Credit Bust Out (CBO), Banking Product & Payments** **Business** **O** **perations** **team** , which will oversee how the Global fraud team meets expectations outlined in the enterprise-wide policies and governance requirements for operational and fraud risk management across both the global card and banking product portfolios. The team will be responsible for executing new programs that govern, monitor and improve the Fraud and Banking group’s extensive risk control inventory, creating and maintaining Fraud and Banking RCSAs, producing Risk Assessments, and managing fraud product losses against Enterprise Fraud Risk appetite.

**Key Responsibilities**

+ **Support the RCSA program through** **administrative tasks related to** **process mapping, risk and control identification, assessment, and annual review**

+ **Support monitoring of** **portfolio performance by calculating prescribed metrics** **and** **participating** **and documenting in root cause analysis and remediation plans**

+ **Support** **through administrative tasks the** **timely** **updates of documentation and operational controls as new customer features & fraud capabilities are introduced**

+ **Support the execution of BU’s risk assessment through analysis and data collation**

+ **Conduct** **controls testing** **in accordance with** **Internal Controls Policy**

+ **Lead victim fraud events analysis with operational risk lens and partner with functional experts to** **identify** **and remediate gaps**

+ **Support** **multiple compliance and regulatory programs, such as AML/BSA SARs referrals, elder fraud abuse detection,** **scams** **detection** **, etc.**

+ **Provide administrative support to** **evidence collection and explanatory responses to** **exams, audits** **, and any** **ad hoc** **g** **overnance requests**

+ **Provide administrative support to** **Track** **and** **identify** **issues** **and fraud events** **as outlined by the** **Issues and Events Policy**

**Required Qualifications**

+ **1-2** **Years experience in operational risk management (e.g., within Risk and/or Internal Audit function)**

+ **Strong project management, communication, and interpersonal skills**

+ **Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards**

+ **Proficient analytical and problem-solving skills, with an ability to analyze data,** **identify** **trends, and evaluate Victim fraud risk scenarios effectively**

+ **Ability to navigate through ambiguous problems and be creative**

+ **High degree of organization, individual** **initiative** **and personal accountability**

+ **Positive “roll-up your sleeves” attitude, a proactive mentality, and a passion to win required**

**Preferred Qualifications**

+ **Bachelor's Degree in Finance** **, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are** **advantageous**

+ **Understanding of critical operational risk management lifecycle activities**

+ **GSIB Operational Risk or RCSA program experience**

+ **Experience managing operational risk events**

+ Prior fraud experience

+ **Experience with risk control design, testing, and effectiveness and operational monitoring**

+ **Experience with** **quantifying Credit Card** **, Deposit Product,** **or** **non-card lending product** **fraud** **risk**

**Qualifications**

Salary Range: $55,000.00 to $105,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

+ Competitive base salaries

+ Bonus incentives

+ 6% Company Match on retirement savings plan

+ Free financial coaching and financial well-being support

+ Comprehensive medical, dental, vision, life insurance, and disability benefits

+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

+ Free and confidential counseling support through our Healthy Minds program

+ Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “ Know Your Rights ” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

* Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

**Job:** Risk

**Primary Location:** US-New York-New York

**Other Locations:** US-Arizona-Phoenix

**Schedule** Full-time

**Req ID:** 25013182

**Description**

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

**How will you make an impact in this role?**

The Global Operational Risk Oversight organization within Global Risk and Compliance (GRC) is responsible for identifying and managing risk across all processes and geographies at American Express.

The Director, Internal Fraud will be part of the GRC organization and will report to the VP, Internal Fraud, Human Capital, and Legal Risk Management. The incumbent will be responsible for the oversight of Internal Fraud risk. The incumbent will lead a team of risk professionals in New York and India and will be responsible for establishing Internal Fraud risk management policy and standards, effectively challenging processes, policies, strategies, frameworks and governance procedures devised by first line teams to manage Internal Fraud risks, and monitoring and reporting independent risk assessment. We are seeking an experienced leader to be a part of this exciting journey.

**Key Responsibilities:**

+ Establish Internal Fraud Risk Management Program, including policy and standards, governance, roles & responsibilities, and requirements.

+ Perform independent oversight and provide effective challenge to first line through reviews / testing and ongoing monitoring of People risk & Internal Fraud processes

+ Educate first line teams across the enterprise about risk management programs and practices

+ Collaborate effectively with all stakeholders and partners to ensure regulatory compliance and manage regulatory relationship and exams for safety & soundness related regulations

+ Build and lead a team to carry out the proposed program and responsibilities

**Minimum Qualifications:**

+ 5 years of leadership experience in risk management, compliance, internal fraud investigation, or a similar role

+ Analytical skills, including a proven ability to translate complex and disparate information into a comprehensive and cohesive conclusion

+ Effectively coach, train and develop a team in all aspects of their role

+ Demonstrated ability to successfully manage multiple priorities

+ Demonstrated ability to apply thought leadership and strategic thinking to deliver initiatives to advance a programs’ maturity and development

+ Ability to identify issues, escalate key findings, and advise on recommended solutions to correct issues and/or mitigate risks

+ Aptitude to communicate findings to colleagues, business partners, and senior leaders

+ Exceptional professional communication skills – clear, logical, and structured

+ Impeccable integrity required for handling confidential information.

+ Rigorous and analytical approach to problem-solving, decision-making, and prioritization

**Preferred Qualifications:**

+ Professional Certification (CFE, CAMS, FIC, etc.)

+ Second line of defense (2LOD) risk management experience with a focus on internal fraud and/or insider threat

+ Experience with risk assessments, testing, and/or advanced analytical skills

**Qualifications**

Annual Range: $130,000.00 to $205,000.00 annually bonus equity (if applicable) benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

+ Competitive base salaries

+ Bonus incentives

+ 6% Company Match on retirement savings plan

+ Free financial coaching and financial well-being support

+ Comprehensive medical, dental, vision, life insurance, and disability benefits

+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

+ Free and confidential counseling support through our Healthy Minds program

+ Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “ Know Your Rights ” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

**Job:** Risk

**Primary Location:** United States

**Schedule** Full-time

**Req ID:** 25013333

*FRAUD TEAM SUPPORT ANALYST*

WHAT IS THE OPPORTUNITY?

Responsible for analytical and project support for Fraud operations, including: conducting analysis of transactional data for fraud trend evaluations, queries to analyze compromises, create and test rules for implementation, develop and provide fraud reporting and metrics. In addition, assist on various projects, which may include requirement documentation, testing and implementation support such as training and procedures. The incumbent may be required to support addressing escalated fraud issues that may require ad hoc rule implementation; research and respond to escalated fraud claims; malware alerts; review of department audit reports and other support activities defined by management. This position requires subject matter expertise on all system platform functionalities used by the fraud team, as well as deep understanding of Regulations E and Z. Responsible for building and maintaining relationships with internal and external CNB customers and providing exemplary customer service. Adherence to Bank and regulatory policies.

WHAT WILL YOU DO?

* Assist in investigating suspected fraudulent activity by gathering and analyzing relevant data and documentation.

* Monitor transactions and accounts for suspicious patterns using internal systems and fraud detection tools.

* Document case findings clearly and accurately, supporting investigative outcomes.

* Collaborate with Senior Investigators and cross-functional teams to escalate and resolve complex fraud cases.

* Support ongoing efforts to improve fraud detection processes and client protection.

* Provide escalation support for fraud operations, and review high risk alerts.

* Complete fraud loss reports.

* Develop and maintain timely fraud analytics such as queries, reports for the Card Fraud Team.

* Perform fraud analysis based on trend scenarios and compromise notifications received from internal and/or external sources to prevent fraud usage of ATM/Debit/Credit Cards.

* Perform point of compromise searches to provide proactive loss prevention.

* Create and maintain rule strategies with the various systems that will identify credit and debit card fraud.

* Analyze and respond to escalated and/or challenged fraud cases, and act as liaison between the Card Fraud team and Corporate Security.

* Participate with external agencies and networks related to card fraud and Regulation E.

* Communicates with external card services agencies, clients, CNB operations and vendors.

* Provide ongoing analytics and rule recommendations for debit and credit card products.

* Support handling emergency fraud trend review and ad hoc rule implementations, including outside of normal business hours.

* Provide fraud initiatives/project support, which includes compiling and evaluating data, preparing documentation and tracking project status.

* Participate in project design meetings.

* Participate in the testing and execution of project(s).

* Provide and/or coordinate staff training on new initiatives/projects.

* May perform various department audits to ensure adherence to department procedures.

* Perform additional duties as assigned.

WHAT DO YOU NEED TO SUCCEED?

*Required Qualifications**

* Minimum 3 years of card fraud experience in a banking operations environment

* Minimum 3 years with Falcon (or comparable system) fraud strategy and rule writing

* Minimum 3 years of experience in a project management environment required.

* Minimum 3 years of experience using reporting/query tools such as Brio, MS Query, MS Access, Excel (e.g., pivot tables, lookups, etc.), Crystal Reports or Business Objects and Falcon system/scoring.

*Additional Qualifications*

* Strong analytical, data and communication skills

* Ability to work independently

* Experience developing executive level presentations and dashboards highly desirable

* Demonstrate strong analytical and problem solving skills, with the ability to interpret large amounts of data.

* Strong organizational skills, with the ability to learn new concepts quickly and think creatively.

* Highly-driven and self-motivated with the ability to manage multiple tasks simultaneously.

* Must be able to work in a high-productive, deadline-oriented environment.

* Excellent customer service skills with the ability to diffuse difficult customer challenges and possess excellent problem solving skills.

* Ability to perform functional duties and related tasks with minimal supervision.

* Must have a strong and positive work ethic and follow CNB core values

* Demonstrate effective written and oral communication skills to interact effectively with all levels of bank personnel and clients

* Knowledge of PC functions in a Windows based environment

* Proficient in Word, Access and PowerPoint and highly skilled in utilizing excel (e.g., pivot tables, lookups, etc.)

* Works independently, analyzing data to identify fraudulent transactions; contributes to high priority projects by planning, creating and coordinating activities of project to ensure that goals or objectives are accomplished within timeframes.

*WHAT'S IN IT FOR YOU?*

*Compensation*Starting base salary: $53,955 - $86,177 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.

*Benefits and Perks*

At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:

* Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date

* Generous 401(k) company matching contribution

* Career Development through Tuition Reimbursement and other internal upskilling and training resources

* Valued Time Away benefits including vacation, sick and volunteer time

* Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs

* Career Mobility support from a dedicated recruitment team

* Colleague Resource Groups to support networking and community engagement

Get a more detailed look at our (https://careers.cnb.com/benefits).

ABOUT US

Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at (https://www.cnb.com/about-us.html).

*INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT*

City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.