Fraud Examiners, Investigators and Analysts

**What’s Under the Hood**

DriveTime Family of Brands includes in-house financing and servicing through Bridgecrest, which is one of the country’s leading financial servicing providers. Bridgecrest services roughly $17 billion in finance receivables for DriveTime and other third parties. We service auto loans across a wide credit spectrum with the intent of creating a strong path to vehicle ownership for our customers.

**That’s Nice, But What’s the Job?**

In short, as the Fraud Coordinator (Loan Review), you will critically review customer documents, data, and investigation tools to assess potential fraud exposure and communicate with our Retail stores on whether funding is approved, denied, or if more documentation is required.

In long, our Fraud Coordinators are responsible for:

+ Reviewing income and identity documents for customer fraud/misrepresentation indicators. Attention to detail is key.

+ Applying department procedures and critical thinking to determine additional documentation to request.

+ Calling employers to complete verbal verifications of employment and income.

+ Reviewing identity documents to address Credit Alert Red Flags, synthetic identity, and identity theft concerns.

+ Consistently hitting productivity targets with pre-sale and post-sale investigations while maintaining high quality metrics.

**So What Kind of Folks Are We Looking for?**

+ **A mind for the details.** Okay we know “detail-oriented” is on just about every job description – but we really mean it!

+ **Excellent verbal and written communication skills.** The ability to talk and write with confidence, charisma, and competence for a wide variety of audiences.

+ **Curious minds who love to learn.** Fraud trends are constantly changing, so we have to adapt our knowledge and tactics to stay ahead!

+ **Passionate and goal-oriented.** We are looking for someone that is enthusiastic about their work and is passionate about not only meeting their goals but exceeding them.

+ **Agile in a fast-paced environment.** We move, and we move quickly. Thriving in an environment that never stops, is a must.

**The Specifics.**

+ High School Diploma or GED required

+ Must have availability to work Monday through Saturday with shifts between the hours of 7:00am and 8:00pm. Available to work every Saturday.

**Nice to Haves.**

+ Bachelor's Degree

+ Underwriting/Lending experience

**So What About the Perks? Perks matter**

+ **Medical, dental, and vision, oh my!** DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage.

+ **But Wait, There’s More.** 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.

+ **Growth Opportunities.** You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.

+ **Tuition Reimbursement.** We’re as passionate about your professional development as you are. With that, we’ll put our money where our mouth is.

+ **Wellness Program.** Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities!

+ **Gratitude is Green.** We offer competitive pay across the organization, because, well… money matters!

+ **Game Room.** Gimme a break – no, not a Kit Kat ad but we do have a ping-pong table, a pool table and other games if you ever need a break in your day.

+ **In-House Gym.** We want our employees to be the best versions of themselves. So come early, take a break in your day, or finish strong with a workout!

+ **Enjoy Social Events?** Bring it on. Rally with your team for festive gatherings, team competitions or just to hang out!

+ **We Care and Value YOU!** Feel the love and let us treat you to company outings, personal rewards, amazing prizes & much more!

+ **Paid Time Off.** Not just lip service: we work hard, to play hard! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn!

**Anything Else? Absolutely.**

DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we’ll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don’t forget Phoenix Business Journal Healthiest Employers (okay, we’ll stop there)!

Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.

And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!

Fraud Analytics and Innovation Lead Analyst

Newark, Delaware;Plano, Texas; Richmond, Virginia; New York, New York; Boston, Massachusetts; Chandler, Arizona; Charlotte, North Carolina; Chicago, Illinois; Tampa, Florida; Jacksonville, Florida; Phoenix, Arizona; Chandler, Arizona

**To proceed with your application, you must be at least 18 years of age.**

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**Job Description:**

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

**Job Summary:**

This job is responsible for performing more complex analysis aimed at improving portfolio risk, profitability, performance forecasting, and operational performance for consumer products and related divisions, such as credit cards. Key responsibilities include applying knowledge of multiple business and technical-related topics, independently driving strategic improvements, large-scale projects, and initiatives. Job expectations include working with business counterparts within the line of business and partner organizations (e.g.,. Risk, Product, etc.).

Account Takeover (ATO) persists as one of the most prevalent threats within the fraud landscape today. This, coupled with the expansion of our digital capabilities, and the wide array of compromised information available for purchase, has increased the scope and complexity of effectively detecting, mitigating and monitoring ATO risk within the Bank’s ecosystem.

The Fraud Prevention and Detection organization relies heavily on our understanding of current fraudster tactics to expand our capabilities, reduce customer friction, and make strategic investment decisions. Data related to customer profiles and online banking login events hold an important key to securing best-in-class fraud performance and exceptional customer experiences. The selected candidate will work closely with the Cross-Functional teams and internal stakeholders to minimize process gaps and deliver on organizational loss goals.

Device and Non Monetary Fraud and Innovation Senior Analyst-

This job is responsible for performing complex analyses of online logins, device characteristics, and other non-monetary data to minimize fraud loss exposure and negative impacts to the customer experience. Key duties include analytical support on strategy creation and optimization, proposal of policy/procedural changes, and partner engagement within a complex stakeholder matrix.

**Responsibilities:**

+ Coaches and mentors peers to improve proficiency in a variety of systems and serves as a subject matter expert on multiple business and technical-related topics

+ Supports execution of large scale projects, such as platform conversions or new project integrations, by conducting advanced reporting and drawing analytics based insights

+ Deriving actionable insights from complex data

+ Investigation and root cause analysis of major fraud losses and emerging trends

+ Implementing incremental fraud mitigation controls in partnership with functional stakeholders

+ Developing effective monitoring and oversight for cross-functional processes, inclusive of performance reporting and newly identified opportunities for collaboration across teams

+ Supporting processes related to initiative management, including impact assessments, business case development, and capability roadmap development

**Required Qualification:**

+ 4+ years of fraud, cyber, or risk analyst experience developing and/or optimizing mitigation strategies or managing large fraud programs/initiatives

+ 3+ years of SQL and/or SAS coding ability

+ Excellent communication and presentation skills

+ Ability to identify opportunities for improvement and work autonomously with minimal direction

+ Expertise in building and managing stakeholder relationships and presenting to senior leaders

+ Ability to work in a fast-paced, dynamic environment

**Desired Qualifications:**

+ B.A./B.S in Computer Science, Data Science, Statistics or related field

+ Advanced degree in Computer Science, Data Science, Statistics, or related field

+ Fraud or Claims background with focus on Online Banking, Account Takeover, and/or authentication

+ Understanding of statistical methods for developing performance metrics

+ Familiarity with data visualization tools, preferably Tableau

+ Functional knowledge of multiple products and/or channels (e.g. Credit, Debit, Digital, Call Center, etc.)

+ Proficiency coding in SAS and/or Python and using Hadoop Impala/Hive

+ Familiarity with code automation

**Shift:**

1st shift (United States of America)

**Hours Per Week:**

40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "Know your Rights" poster, CLICK HERE (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America’s Drug-free Workplace and Alcohol Policy, CLICK HERE .

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work.

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

Fraud Analytics and Innovation Lead Analyst

Newark, Delaware;Plano, Texas; Richmond, Virginia; New York, New York; Boston, Massachusetts; Chandler, Arizona; Charlotte, North Carolina; Chicago, Illinois; Tampa, Florida; Jacksonville, Florida; Phoenix, Arizona; Chandler, Arizona

**To proceed with your application, you must be at least 18 years of age.**

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**Job Description:**

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

**Job Summary:**

This job is responsible for performing more complex analysis aimed at improving portfolio risk, profitability, performance forecasting, and operational performance for consumer products and related divisions, such as credit cards. Key responsibilities include applying knowledge of multiple business and technical-related topics, independently driving strategic improvements, large-scale projects, and initiatives. Job expectations include working with business counterparts within the line of business and partner organizations (e.g.,. Risk, Product, etc.).

Account Takeover (ATO) persists as one of the most prevalent threats within the fraud landscape today. This, coupled with the expansion of our digital capabilities, and the wide array of compromised information available for purchase, has increased the scope and complexity of effectively detecting, mitigating and monitoring ATO risk within the Bank’s ecosystem.

The Fraud Prevention and Detection organization relies heavily on our understanding of current fraudster tactics to expand our capabilities, reduce customer friction, and make strategic investment decisions. Data related to customer profiles and online banking login events hold an important key to securing best-in-class fraud performance and exceptional customer experiences. The selected candidate will work closely with the Cross-Functional teams and internal stakeholders to minimize process gaps and deliver on organizational loss goals.

Device and Non Monetary Fraud and Innovation Senior Analyst-

This job is responsible for performing complex analyses of online logins, device characteristics, and other non-monetary data to minimize fraud loss exposure and negative impacts to the customer experience. Key duties include analytical support on strategy creation and optimization, proposal of policy/procedural changes, and partner engagement within a complex stakeholder matrix.

**Responsibilities:**

+ Coaches and mentors peers to improve proficiency in a variety of systems and serves as a subject matter expert on multiple business and technical-related topics

+ Supports execution of large scale projects, such as platform conversions or new project integrations, by conducting advanced reporting and drawing analytics based insights

+ Deriving actionable insights from complex data

+ Investigation and root cause analysis of major fraud losses and emerging trends

+ Implementing incremental fraud mitigation controls in partnership with functional stakeholders

+ Developing effective monitoring and oversight for cross-functional processes, inclusive of performance reporting and newly identified opportunities for collaboration across teams

+ Supporting processes related to initiative management, including impact assessments, business case development, and capability roadmap development

**Required Qualification:**

+ 4+ years of fraud, cyber, or risk analyst experience developing and/or optimizing mitigation strategies or managing large fraud programs/initiatives

+ 3+ years of SQL and/or SAS coding ability

+ Excellent communication and presentation skills

+ Ability to identify opportunities for improvement and work autonomously with minimal direction

+ Expertise in building and managing stakeholder relationships and presenting to senior leaders

+ Ability to work in a fast-paced, dynamic environment

**Desired Qualifications:**

+ B.A./B.S in Computer Science, Data Science, Statistics or related field

+ Advanced degree in Computer Science, Data Science, Statistics, or related field

+ Fraud or Claims background with focus on Online Banking, Account Takeover, and/or authentication

+ Understanding of statistical methods for developing performance metrics

+ Familiarity with data visualization tools, preferably Tableau

+ Functional knowledge of multiple products and/or channels (e.g. Credit, Debit, Digital, Call Center, etc.)

+ Proficiency coding in SAS and/or Python and using Hadoop Impala/Hive

+ Familiarity with code automation

**Shift:**

1st shift (United States of America)

**Hours Per Week:**

40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "Know your Rights" poster, CLICK HERE (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America’s Drug-free Workplace and Alcohol Policy, CLICK HERE .

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work.

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.

**Job Description**

Monitors account activity to identify fraudulent financial transactions and violations. Secures accounts to prevent losses. Works with internal departments to validate that charges are authorized. Works with merchants to resolve customer service issues or fraudulent activity. Maintains merchant processing statistics and records.

**The role is posted as remote; however, candidates who are located near any one of our locations would be required to work on site at least three days per week.**

**Training: 5 weeks 8:00am-4:30pm Eastern Time Monday-Friday**

**Schedule: 8:00am-4:30pm Eastern Time Monday-Friday**

Basic Qualifications

- High school diploma or equivalent

- Typically three to five years of related work experience

Preferred Skills/Experience

- Ability to interpret technical and administrative instructions to answer recurring questions and use as a guide in solving similar problems or situation

- Experience with loss mitigation

- Effective verbal and written communication skills

- Proficient computer navigation skills using a variety of software packages including Microsoft Office applications

- Technical or trade school certificate in business or computer science preferred

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

**Benefits:**

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

+ Healthcare (medical, dental, vision)

+ Basic term and optional term life insurance

+ Short-term and long-term disability

+ Pregnancy disability and parental leave

+ 401(k) and employer-funded retirement plan

+ Paid vacation (from two to five weeks depending on salary grade and tenure)

+ Up to 11 paid holiday opportunities

+ Adoption assistance

+ Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

**E-Verify**

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.00 - $24.38

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

**Posting may be closed earlier due to high volume of applicants.**

SIU Desk Investigator - CF08JE

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.

The mission of the Special Investigations Unit (SIU) is to contribute to claims accuracy by building fraud awareness and effectively investigating questionable claims. Reporting to the SIU Desktop Manager, the Disability Desktop Investigator will be responsible for developing and executing thorough, impartial, and timely desktop investigations to support the accurate resolution of disability claims by the Company.The Disability Desktop Investigator will conduct investigations in a desktop environment utilizing various computer-based tools while also conducting interviews and obtaining recorded statements by phone. Interaction is expected with claimants, employers, and other professionals on a routine basis. Excellent interpersonal, communication and interview skills as well as computer-based researching proficiency are required. The role also involves liaising with claim personnel to promote fraud awareness and quality SIU referrals.•Review SIU disability referrals for desktop investigative potential. Initial assessment will include detailed reviews of appropriate claims utilizing a variety of background search tools.•Develop, implement, and oversee effective investigative strategies to support the accurate and timely resolution of disability claims by the Company. Routinely interact telephonically with claimants, employers, and providers to gather information as part of the investigation. Excellent interpersonal, communication and interview skills are required. Must understand and exhibit appropriate investigative behaviors and methods while handling all aspects of a claim under investigation.•Act as SIU liaison with Disability Claim Operations, promoting fraud awareness and quality SIU referrals. Provide support to claims partners and other departments within the Company, which may include participation in developing & presenting training at the direction SIU Management.•Continually enhance investigative skills and understanding of emerging issues impacting Group Benefits claims.

Job Qualifications:Minimum of 3 years insurance claim handling experience required. Long Term Disability claim experience preferred.SIU and/or law enforcement experience preferredCollege degree with criminal justice emphasis preferredSolid understanding of SIU or relevant claim processes, practices and applicable laws and regulationsConsistent high level of performance and achievement over career spanAbility to lead without having formal authority and to work both independently and in a team environmentAbility to manage multiple priorities in a challenging and fast-paced environmentStrong analytical and research skillsDemonstrated fraud awareness and aptitudeEffective interviewing and communication skills (written and verbal)Proven ability to build strong partnerships across segments and functionCustomer centricityThis role can have a Hybrid or Remote work arrangement. Candidates who live near one of our office locations (Hartford, CT, San Antonio, TX, Lake Mary, FL, Phoenix, AZ, Naperville, IL) will have the expectation of working in an office 3 days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise.

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

$69,600 - $104,400

Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

About Us (https://www.thehartford.com/about-us) | Our Culture (https://www.thehartford.com/about-us/corporate-culture) | What It’s Like to Work Here (https://www.thehartford.com/careers/our-employees) | Perks & Benefits (https://www.thehartford.com/careers/benefits)

Every day, a day to do right.

Showing up for people isn’t just what we do. It’s who we are – and have been for more than 200 years. We’re devoted to finding innovative ways to serve our customers, communities and employees—continually asking ourselves what more we can do.

Is our policy language as simple and inclusive as it can be? Can we better help businesses navigate our ever-changing world? What else can we do to destigmatize mental health in the workplace? Can we make our communities more equitable?

That we can rise to the challenge of these questions is due in no small part to our company values that our employees have shaped and defined.

And while how we contribute looks different for each of us, it’s these values that drive all of us to do more and to do better every day.

About Us (https://www.thehartford.com/about-us)

Our Culture

What It’s Like to Work Here (https://www.thehartford.com/careers/our-employees)

Perks & Benefits (https://www.thehartford.com/careers/benefits)

Legal Notice (https://www.thehartford.com/legal-notice)

Accessibility StatementProducer Compensation (https://www.thehartford.com/producer-compensation)

EEO

Privacy Policy (https://www.thehartford.com/online-privacy-policy)

California Privacy Policy

Your California Privacy Choices (https://www.thehartford.com/data-privacy-opt-out-form)

International Privacy Policy

Canadian Privacy Policy (https://www.thehartford.com/canadian-privacy-policy)

Unincorporated Areas of LA County, CA (Applicant Information)

MA Applicant Notice (https://www.thehartford.com/ma-lie-detector)

Description

Selling Partner Trust and Store Integrity (TSI) is responsible for creating a trustworthy shopping experience across Amazon stores worldwide by protecting customers, brands, selling partners, vendors and Amazon from fraud, counterfeit, and abuse as well as providing world‐class support and building loyalty with Amazon’s millions of selling partners.

The Financial Fraud team protects Customers, Selling Partners and Amazon financials from bad actors and dis-incentivize abusive seller behavior to ensure we offer a trustworthy experience. We are looking for a highly motivated Risk Manager to solve exciting business problems in large scale. This role will perform comprehensive investigations to identify business problems and the root cause, use data to locate emerging patterns of risk, and drive the implementation of large scale solutions. This role will work directly with product and program managers, machine learning scientists, subject matter experts across risk domains, as well as regional stakeholders.

Key job responsibilities

- Conduct deep dive investigations to derive business problems and define use cases in an ambiguous environment

- Use data to make high judgement decisions and take direct actions to stop bad actors on worldwide stores as early as possible

- Share risk insights with partner teams to constantly improve detection mechanisms

- Manage risk mitigation projects designed to improve operational and process efficiency

- Identify gaps and risks in current mechanisms and policies and recommend solutions to product/policy owning teams

- Effectively prioritize opportunities and communicate with stakeholders/dependency teams to influence roadmaps

About the team

The Financial Fraud team works to mitigate negative impact to Amazon’s Customers and Amazon’s financials. We detect and enforce bad actor sellers who do not intend to conduct legitimate business in our stores. We solve problems in large scale and through automated solutions.

Basic Qualifications

- 4+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience

- Bachelor's degree or equivalent

- Experience with SQL and Excel

Preferred Qualifications

- 3+ years of program or project management experience

- Advanced skillset with SQL, Quicksight

- Experience managing, analyzing and communicating results to senior management

- Experience working with global stakeholders

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Sr GFC Investigator – Proficiency Coach

Chandler, Arizona;Phoenix, Arizona

**To proceed with your application, you must be at least 18 years of age.**

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**Job Description:**

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

**Job Description:**

This job is responsible for performing end-to-end investigations or investigations support functions of external financial crimes activities across one or more lines of business. Key responsibilities include conducting routine to complex investigations, including fraud committed by external parties, money laundering, or terrorist financing and acting as the liaison to Law Enforcement as required. Job expectations include providing coaching and inputs to investigators to improve case quality, ensure all cases are sufficiently investigated and findings are adequately documented.

The Global Financial Crimes (GFC) Proficiency Coach role is responsible for delivering coaching and inputs to investigators to improve case quality, ensure all cases are sufficiently investigated and findings are adequately documented with the appropriate evidence reviewed. Proficiency Coaches are expected to effectively communicate with all levels within the organization.

**Responsibilities:**

+ Reviews, analyzes, and makes recommendations on investigations, while identifying enhancements to ensure cases meet or exceed closure and quality metrics

+ Reviews Suspicious Activity Reports (SAR) in a timely and accurate manner for submission to regulators and/or law enforcement

+ Reports facts of the investigation to senior stakeholders, assisting in identifying potential operational or compliance risks and partners with Global Financial Crimes (GFC) Management and/or Front Line Units (FLU) to resolve investigations

+ Performs quality control functions, training, communications, guidance, monitoring scenario development/enhancement input and testing, or law enforcement liaison responsibilities in an investigative support role

+ Supports the identification of improvements to the investigations and case assignment processes to enhance the effectiveness of investigative procedures

+ Participates in the case assignment process to distribute work across the investigative team

**Skills:**

+ Coaching

+ Fraud Management

+ Quality Assurance

+ Regulatory Compliance

+ Investigation Management

+ Policies, Procedures, and Guidelines Management

+ Risk Management

+ Issue Management

+ Reporting

+ Written Communications

**Required Qualifications**

+ Minimum 5 years' experience in financial crimes, AML,regulatory risk,audit, or related risk fields, **PLUS** some degree of investigations experience

+ Financial crimes compliance support experience a must

+ Previous proficiency coaching experience required

+ Demonstrated ability to accept and implement candid feedback and skillfully provide 360 degree coaching to all levels from associate to manager

+ Demonstrated strong leadership and coaching skills

+ Proficient in Microsoft PowerPoint, Excel and Word; Sharepoint, Webex, Mattermost

**Desired Qualifications**

+ Independent worker and self-motivated

+ Excellent organizational skills

+ Strong verbal and written communication skills

+ Demonstrated commitment to improving the team

+ Able to adapt to change and various working environments

+ Consistently shows pride in themselves and their work

+ Responsible and accountable for actions and results

+ Skilled at building relationships, and engaging with partners

+ Able to adhere to a hybrid work schedule

+ Certified Anti-money Laundering Specialists (CAMS) and Certified Fraud Examiner (CFE) Certifications a plus

+ Bachelor's Degree in related field

+ Experience in financial services and/or a related government entity

**Shift:**

1st shift (United States of America)

**Hours Per Week:**

40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "Know your Rights" poster, CLICK HERE (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America’s Drug-free Workplace and Alcohol Policy, CLICK HERE .

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work.

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

Sr GFC Investigator – Proficiency Coach

Chandler, Arizona;Phoenix, Arizona

**To proceed with your application, you must be at least 18 years of age.**

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**Job Description:**

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

**Job Description:**

This job is responsible for performing end-to-end investigations or investigations support functions of external financial crimes activities across one or more lines of business. Key responsibilities include conducting routine to complex investigations, including fraud committed by external parties, money laundering, or terrorist financing and acting as the liaison to Law Enforcement as required. Job expectations include providing coaching and inputs to investigators to improve case quality, ensure all cases are sufficiently investigated and findings are adequately documented.

The Global Financial Crimes (GFC) Proficiency Coach role is responsible for delivering coaching and inputs to investigators to improve case quality, ensure all cases are sufficiently investigated and findings are adequately documented with the appropriate evidence reviewed. Proficiency Coaches are expected to effectively communicate with all levels within the organization.

**Responsibilities:**

+ Reviews, analyzes, and makes recommendations on investigations, while identifying enhancements to ensure cases meet or exceed closure and quality metrics

+ Reviews Suspicious Activity Reports (SAR) in a timely and accurate manner for submission to regulators and/or law enforcement

+ Reports facts of the investigation to senior stakeholders, assisting in identifying potential operational or compliance risks and partners with Global Financial Crimes (GFC) Management and/or Front Line Units (FLU) to resolve investigations

+ Performs quality control functions, training, communications, guidance, monitoring scenario development/enhancement input and testing, or law enforcement liaison responsibilities in an investigative support role

+ Supports the identification of improvements to the investigations and case assignment processes to enhance the effectiveness of investigative procedures

+ Participates in the case assignment process to distribute work across the investigative team

**Skills:**

+ Coaching

+ Fraud Management

+ Quality Assurance

+ Regulatory Compliance

+ Investigation Management

+ Policies, Procedures, and Guidelines Management

+ Risk Management

+ Issue Management

+ Reporting

+ Written Communications

**Required Qualifications**

+ Minimum 5 years' experience in financial crimes, AML,regulatory risk,audit, or related risk fields, **PLUS** some degree of investigations experience

+ Financial crimes compliance support experience a must

+ Previous proficiency coaching experience required

+ Demonstrated ability to accept and implement candid feedback and skillfully provide 360 degree coaching to all levels from associate to manager

+ Demonstrated strong leadership and coaching skills

+ Proficient in Microsoft PowerPoint, Excel and Word; Sharepoint, Webex, Mattermost

**Desired Qualifications**

+ Independent worker and self-motivated

+ Excellent organizational skills

+ Strong verbal and written communication skills

+ Demonstrated commitment to improving the team

+ Able to adapt to change and various working environments

+ Consistently shows pride in themselves and their work

+ Responsible and accountable for actions and results

+ Skilled at building relationships, and engaging with partners

+ Able to adhere to a hybrid work schedule

+ Certified Anti-money Laundering Specialists (CAMS) and Certified Fraud Examiner (CFE) Certifications a plus

+ Bachelor's Degree in related field

+ Experience in financial services and/or a related government entity

**Shift:**

1st shift (United States of America)

**Hours Per Week:**

40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "Know your Rights" poster, CLICK HERE (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America’s Drug-free Workplace and Alcohol Policy, CLICK HERE .

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work.

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

Description

The Special Projects & Investigations team is looking for an experienced, motivated industry specialist with background in risk, digital fraud, compliance, or cyber investigations who also have advanced data analysis skills (SQL, Python, Machine Learning, Data Science). This role will manage critical and high impact projects and scale their findings through technology and analytics to interpret risks across Amazon’s entire business segment or apply other industry experience to develop feasible, systematic solutions to endemic problems.

The Customer Trust (CT) organization's mission is to keep Amazon stores safe and trustworthy for our buyers, brands and selling partners, by enabling our selling partners to provide great CX while ensuring bad actors are kept out of our stores. The Special Projects & Investigations (SPI) team protects Amazon’s WW stores store by creating projects and programs focused on the detection of abuse at its earliest point and identifying the root causes, vulnerabilities or exploits to systematically address to prevent future abuse. We search out highly skilled candidates who move fast, have an entrepreneurial spirit to create new solutions, a tenacity to get things done, thrive in an environment of ambiguity and change, and are capable of breaking down and solving complex problems. We value individual expression, respect different opinions, and work together to create a culture where each of us is able to contribute fully. The combination of our unique backgrounds and perspectives strengthens our ability to achieve Amazon's mission of being Earth's most customer-centric company.

We catch bad actors and stop online fraud. It’s fun. It’s hard. It matters. We are passionate about protecting our selling partners and customers from bad actors and want a candidate that shares that passion. Amazon is one of the world’s most trusted companies. Help us keep it that way. To achieve this, the ideal candidate should be passionate about use of advanced data analytics and technology approaches to identify patterns and establish connections to uncover process and technology gaps and prevent fraud across Amazon stores worldwide. Your decisions are not only fundamental to helping protect customers and selling partners but will help maintain the health of Amazon’s catalog and product listings ecosystem.

Key job responsibilities

• Complete risk analyses and manipulate data in complex data sets (SQL, Python, R etc.)

• Use high-level judgment to inform our most complex enforcement decisions

• Identify gaps and risks in Amazon's current mechanisms and policies and recommend solutions to product/policy owning teams.

• Use data and/or technical skills to discover new ways to scale deep dive signals resulting in the identification of many bad actors and sizing the issue

• Owning the complete life cycle of one or more complex problems - from identification through scaling the solutions

• Break problems into manageable pieces, ruthlessly prioritizing, and delivering results in an ambiguous environment

• Conduct large scale deep dives to derive insights about tactics used to conduct abuse on our stores, identifying gaps and risk in Amazon's current mechanisms, systems, and policies

• Write documents for partner teams and executives that identify problems, propose technical solutions, and drive alignment among stakeholders

• Own partnerships with stakeholder teams and guide appropriate trade-offs, clearly communicate goals, roles and responsibilities.

A day in the life

Your day might involve diving deep into data to uncover emerging fraud patterns, collaborating with teams across Amazon to implement protective solutions, or developing new detection methods. You'll balance independent analytical work with team collaboration, sharing insights and supporting colleagues in our shared mission.

About the team

Our team is comprised of practitioners of fraud and abuse, working to understand bad actor ecosystems using threat intelligence analytics and technical skills. We complement specialized industry skills with broad risk experiences, to deliver results - we wear a lot of hats and take ownership of hard to solve problem areas whenever possible. We speak 12 languages, write code in 3 (mostly self-taught, on the job), and celebrate learning and taking risks. We encourage experimentation and curiosity while supporting each other to constantly learn and grow.

Our work is to solve hard puzzles and identify what hasn’t already been discovered - typically with data and always with a lot persistence and curiosity. If you like the sound of that, come join us.

Basic Qualifications

• Bachelor’s or postgraduate degree in Information Security, Computer Science, Data Science/Analytics, Engineering, Mathematics, Statistics or related discipline.

• 3+ years of relevant industry experience in risk or fraud investigations, regulatory compliance, ecommerce, analytics, or security

• Proficient with deriving insights from big data using SQL & experience manipulating/processing data with Python

• Proven ability to deliver complex projects across multiple teams

Preferred Qualifications

• Experience working in e-commerce organizations

• Experience working within fraud, compliance, law enforcement, or intelligence organizations

• Experience with AWS services like Redshift, Neptune or Sagemaker

• Masters degree in or practical experience with data science or machine learning

• Excellent written and verbal communication skills to communicate security and business risk to a broad range of technical and non-technical audiences.

• High level of integrity and discretion to handle confidential information.

• Exceptional ownership and bias for action: willing to move quickly and decisively

• Proven ability to problem solve in large/complex/technical systems

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $91,800/year in our lowest geographic market up to $196,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.

**Your opportunity**

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

The Visa Fraud Investigations team (VFI) is a department within the Financial Crimes Risk Management Enterprise. Our charter is to protect our client’s and the firm’s assets by preventing and mitigating fraud losses. VFI is responsible for conducting fraud investigations and pursuing recovery efforts of unauthorized debits to client accounts. Types of case investigations conducted include unauthorized Visa debit card transactions for both the Bank and Broker Dealer products.

As the business continues to grow, the Business Process Manager will pursue the right level of changes to ensure VFI continues to meet the needs of the business and regulators in both proactive fraud investigations as well as fraud claim management. The Business Process Manager must demonstrate initiative with minimal direct supervision when addressing their team’s daily responsibilities. Consistency in exercising good judgment and decision making with respect to risk and fraud issues is key. The ability to effectively manage multiple projects and additional daily responsibilities at a high level of proficiency and quality is required.

**Key Responsibilities include but are not limited to:**

+ Manage workflow enhancements within case management system to decrease AHT while maintaining regulatory focus.

+ Process Q/C caseload to ensure all tools used by VFI/VROM/TROM are working as designed and are meeting regulatory guidelines.

+ Manage various ad-hoc projects that assist VFI/VROM/TROM in continuing to meet demands of the business as well as internal/external regulators and auditors

+ Continual documentation of process and procedures used by VFI/VROM/TROM

+ Work cross functionally with our peers processing disputes as well as front line teams to ensure consistency in case handling

+ Support other managers/department when the need emerges

**Key Factors for Success in This Role**

+ Organizational skills: ability to anticipate, improvise, and adapt to the needs of the department. Consistently manage workloads effectively. Can orchestrate multiple activities at once to accomplish a goal. Use resources effectively and efficiently. Arrange information and files in a useful manner. Ensure that all follow-up responsibilities are completed timely and with limited direct supervision.

+ Quality: ability to problem solve with results-oriented style delivering good quality changes that meet or exceed the needs of the department and regulations. Demonstrated skills in the areas of critical thinking and judgment as they relate to assessing and mitigating updates to processes and procedures.

+ Communication skills: Ability to present complex materials, work effectively across functions, maintain composure in stressful situations, and diffuse tense situations comfortably.

+ Client Focus: dedicated to meeting the expectations and requirements of internal and external clients. Act with the client in mind.

**What you have**

Required Qualifications:

+ Minimum of 2 years of investigative experience in the areas of: Visa Check Card fraud investigations required.

+ Working knowledge of Regulation E a must.

+ Ability to think and act critically when making changes to workflows, processes, and procedures.

+ Demonstrated personal initiative to work through new and unfamiliar issues while demonstrating good judgment and decision making with respect to risk issues.

+ Demonstrated work history of working well with others in a team environment.

+ Effective skills in the management of personal workloads with an emphasis on producing quality work with minimal errors in a demanding environment.

+ Strong verbal and written communication skills. Ability to clearly present complex materials to a broad audience with differing backgrounds.

+ Detailed knowledge of Schwab systems related to both the Broker Dealer and the Schwab Bank sides of the business with respect to Visa debit card transactions is preferred (System knowledge to include, but not limited to: Visa CATS (Client Administrative Tools & Services), Visa Online, Client Central, Legacy and various other systems that are used to review and research payment transactions

+ Required experience within financial industry.

Preferred Qualifications:

+ 3-5 years financial services/banking experience with direct customer contact servicing Visa Check Card issues preferred.

+ Familiarity with financial industry operations preferred.

**What’s in it for you**

At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future:

+ 401(k) with company match and Employee stock purchase plan

+ Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions

+ Paid parental leave and family building benefits

+ Tuition reimbursement

+ Health, dental, and vision insurance

What’s in it for you:

At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future:

401(k) with company match and Employee stock purchase plan

Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions

Paid parental leave and family building benefits

Tuition reimbursement

Health, dental, and vision insurance

Schwab is an affirmative action employer, focused on employing and advancing in employment, qualified women, racial and ethnic minorities, protected veterans, and individuals with disabilities in the workplace. If you have a disability and require reasonable accommodations in the application process, contact Human Resources at applicantaccessibility@schwab.com or call 800-275-1281.