Fraud Examiners, Investigators and Analysts

JOB DESCRIPTION
As a Desk Claims Investigator, you will play a crucial role in the claims process by conducting thorough investigations of digital claims submitted to our organization. You will analyze digital evidence, gather information from online sources, obtain recorded statements and assess the validity of claims to ensure fair and accurate outcomes. This position requires strong analytical skills, attention to detail, and the ability to communicate effectively with various stakeholders.

Key Responsibilities:

* Review and analyze digital claims submitted for investigation, including those related to online transactions, digital services and digital submission of claim documents.
* Conduct thorough research and gather relevant information from various sources, including databases, social media, and public records.
* Evaluate the validity of claims based on evidence and established guidelines.
* Prepare detailed reports summarizing findings and recommendations related to all investigated claims.
* Collaborate with claims adjusters, legal teams, and other departments to resolve complex claims issues.
* Maintain accurate records of investigations and ensure compliance with company policies and regulations.
* Stay updated on industry trends, regulations, and best practices related to claims investigation and verification.

QUALIFICATIONS

* Bachelor's
ABOUT US
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.

Job Description:
This job is responsible for providing resolution of multi-product fraud related client requests by answering calls, chats, or emails in an inbound contact center. Key responsibilities include working in an environment that requires accuracy, using logic, multi-tasking, toggling between systems, and communicating resolutions while delivering a great client experience. Job expectations include providing seamless service delivery to answer client questions, resolving problems, performing account maintenance, and looking for opportunities to deepen relationships through digital solutions.

Responsibilities:

Identifies client needs and recommends solutions when fraud has been identified
Records data captured during client interactions accurately
Identifies and escalates through appropriate channels for items requiring risk review, exception handling, or further analysis
Reads frequent updates and learning materials, often while on the call, and implements into conversations with speed and accuracy
Complies with industry regulations, bank procedures, integrity levels of the department's system and financial controls

Required Qualifications:

Displays passion, integrity, commitment and drive to deliver a positive, differentiated service that improves our clients’ financial lives
Fully understands how life events can impact a client’s financial situation and is prepared to actively advise solutions and analyze/resolve complex client problems through creative solutions
Shows commitment to excellent attendance with proven reliability and can adhere to the agreed upon work schedule
Dependable team-player attitude with an understanding that calls must be handled immediately, including weekends and holidays
Communicates effectively and confidently with all clients to make their financial lives better
Ability to engage with clients – begin a conversation, anticipate what questions a client will have, actively share information using plain language, build rapport and handle objections
Comfortable receiving ongoing performance feedback and coaching
Ability to learn and adapt to new information and technology platforms
Minimum of an intermediate level of proficiency with computers and current technology
1+ years of customer/client service experience, including experience handling difficult client situations

Desired Qualifications:

1+ years of experience in the banking/financial industry
2+ years of experience working in a client service capacity​​

Skills:

Conflict Management
Customer and Client Focus
Decision Making
Fraud Management
Oral Communications
Active Listening
Attention to Detail
Data Collection and Entry
Issue Management
Problem Solving
Adaptability
Collaboration
Critical Thinking
Influence

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Schedule:

Sun-Thurs 3:30pm-12am (Sun Consecutive)
Tues-Sat 3:30pm-12am (Sat Consecutive)

Shift:
2nd shift (United States of America)

Hours Per Week:
40

Wells Fargo is seeking a Senior Lead Analytics Consultant for the Enterprise Internal Fraud Insights and Analysis Team. This role will support the Enterprise Internal Fraud (EIF) group in Fraud and Claims Operations. The Insights and Analysis team is responsible for identification, design, development, implementation and maintenance for insights and analysis, routines and programs related to Internal Fraud Risk. This role will be responsible for identifying and solutioning insights and analysis to understand, measure, and improve business performance and/or internal fraud risk at an employee, business, risk type or process level.

**In this role, you will:**

+ Drive the insights and analysis strategy for the end-to-end Enterprise Internal Fraud organization and risk type enterprise-wide

+ Use SQL, SAS or other statistical / BI tools to develop enterprise-wide Internal fraud analysis

+ Lead the development and implementation of insights for executive audiences

+ Build an enterprise-wide portfolio of standardized and ad hoc analysis and insights, which leads to the ability to understand, measure and improve business performance and/or internal fraud risk at an employee, business or process level

+ Develop and maintain monitoring of Key Risk Indicators (KRI) and Key Performance Indicators (KPI).

+ Automate insights and analysis including committee/council materials, business unit reviews, performance dashboards and KRI/KPI metrics

+ Develop performance metrics for EIF Operations and Quality Assurance staff

+ Deliver solutions that are long-term, large-scale, and require vision, innovation, and coordination of highly complex activities

+ Plan, coordinate, and execute data research projects or results oriented intelligence that support the business

+ Directly interact and engage with independent risk management, legal, employee relations, audit, regulators and peer groups

+ Ensure adherence to data management and data governance regulations, and policies and compliance requirements

+ Assess inherent and residual internal fraud risk recommending control enhancements

+ Create and maintain governance documentation, routines and controls to drive consistency and adherence to policies across Frontline Monitoring programs

+ Write presentation deck and communicate results to internal customers

**Required Qualifications:**

+ 7+ years of Analytics, Reporting, Financial Modeling or Statistics experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

+ 7+ years of SQL experience

+ 2+ years of fraud, conduct risk, operational risk, or related risk experience

**Desired Qualifications:**

+ Proficiency in SAS and other statistical tools to support data mining and analytical insights

+ Comprehensive knowledge of financial services organizational structures, functional roles and corresponding capabilities to assess inherent risks

+ Experience in the internal fraud or conduct risk space

+ Knowledge of allegation lifecycle including sensitive matters, intake, internal investigations, root cause and customer impact

+ Strong root cause analysis background and skillsets

+ Experience in developing data driven insights from employee relations, human resources, Workday, allegations, and business application data to uncover data anomalies, trends, and actionable analysis

+ Ability to work with large databases and process flow through complex logic or merging algorithm

+ Experience in proactive detection of patterns and trends

+ Ability to leverage data, business knowledge, strategy and predictive models to inform and influence line of business strategic planning team in long term plan development

+ Experience with aggregation, analysis and generating insights from structured and unstructured data sets

+ Experience with disparate data and database structures

+ Strong analytic and creative problem-solving skills with high attention to detail and accuracy

+ Ability to execute in a fast paced, high demand, environment while balancing multiple priorities

+ Ability to synthesize/translate data for executive consumption

+ Experience developing partnerships and collaborating with other business and functional areas

+ Ability to articulate issues, risks, and proposed solutions to various levels of staff and management

+ Excellent verbal, written, and interpersonal communication skills

+ Experience developing partnerships and collaborating with other business and functional areas

**Job Expectations:**

+ This position may be located at one the posted sites listed below and will work in a hybrid model. Other locations will not be considered.

+ This position is not eligible for visa sponsorship.

**Locations:**

+ 2850 S Price Rd, Chandler AZ

+ 800 S Jordan Creek Pkwy, West Des Moines IA

+ 1525 W WT Harris Blvd, Charlotte NC

+ 401 S Tryon St, Charlotte, NC

+ 7711 Plantation Rd, Roanoke, VA

+ 2200 Concord Pike, Wilmington, DE

**Posting End Date:**

18 May 2025

**_*Job posting may come down early due to volume of applicants._**

**We Value Equal Opportunity**

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

**Applicants with Disabilities**

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.

**Wells Fargo Recruitment and Hiring Requirements:**

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

**Req Number:** R-451000

**About this role:**

Wells Fargo is seeking a Lead Product Manager to have product ownership responsibility in the Fraud Core Capabilities product area within the Fraud Management Product group which is a part of Wells Fargo Global Operations. The ideal candidate has leadership acumen, excellent communication and partnering skills, and demonstrable product management and technology delivery experience in a complex and highly matrixed environment.

**In this role, you will:**

+ Be accountable for overseeing one or more cross-functional agile teams responsible for executing a strategic vision for a new data environment and data analytical tools for fraud strategy development.

+ Manage all phases of the product management life cycle from ideation to delivery.

+ Own responsibility for prioritization and refinement of the team backlog

+ Allocate resource capacity effectively and manage delivery of the team’s commitments.

+ Translate the product area vision into well-defined product requirements including features, user stories and acceptance criteria.

+ Collaborate with Scrum Masters to define sprint goals, sprint capacity and monitor sprint productivity.

+ Work closely with other Product Owners and Technology Leads to manage cross-team dependencies.

+ Build and maintain strong business and technology relationships.

+ Communicate effectively with partners and stakeholders from across the enterprise.

+ Own responsibility for defining test requirements, test data and coordination of testing.

+ Ensure all risks are effectively identified, measured,

+ monitored, and controlled in accordance with risk and compliance policies and procedures.

+ Be an innovator and thought leader.

**Required Qualifications:**

+ 5+ years of Product Management, product development, strategic planning, process management, change delivery, or agile product owner experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, and education.

**Desired Qualifications:**

+ 5+ years of Product management, product development

+ Demonstrated experience managing a product from ideation to delivery.

+ Strong experience in the development and management of product roadmaps.

+ Strong experience delivering software products using agile/scrum principles.

+ Demonstrated experience developing fraud, financial crimes or cybersecurity products.

+ Demonstrated experience with analytics and statistical analysis tools

+ Excellent verbal, written, and interpersonal communication skills.

+ Comfortable working under pressure, in a fast-paced and results-driven environment.

+ Demonstrated ability to effectively build business and technology relationships.

+ Demonstrated experience with database systems, processes, and management routines.

+ Knowledge and understanding of database administration and data visualization tools.

+ Facilitation and collaboration skills, including ability to facilitate decision-making and broker agreements amongst diverse, differing, and/or conflicting perspectives.

+ Experience navigating complex matrixed organizations and teams.

+ Advanced PowerPoint and Excel skills.

**Job Expectations:**

+ Able to travel on occasion.

+ Hybrid Role, 3 days in the office, 2 days remote

+ No Visa Sponsorship

**Locations:**

Charlotte, NC; Concord, CA; Chandler, AZ; San Antonio, TX; Salt Lake City, UT; Roanoke, VA; West Des Moines, IA

Salary Range:

Concord CA - $100,800 - $179,200

**Pay Range**

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

$84,000.00 - $179,200.00

**Benefits**

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs (https://www.wellsfargojobs.com/en/life-at-wells-fargo/benefits) for an overview of the following benefit plans and programs offered to employees.

+ Health benefits

+ 401(k) Plan

+ Paid time off

+ Disability benefits

+ Life insurance, critical illness insurance, and accident insurance

+ Parental leave

+ Critical caregiving leave

+ Discounts and savings

+ Commuter benefits

+ Tuition reimbursement

+ Scholarships for dependent children

+ Adoption reimbursement

**Posting End Date:**

15 May 2025

***** **_Job posting may come down early due to volume of applicants._**

**We Value Equal Opportunity**

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

**Applicants with Disabilities**

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.

**Wells Fargo Recruitment and Hiring Requirements:**

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

**Req Number:** R-416765

**About this role:**

Wells Fargo is seeking a Lead Analytics Consultant for the Enterprise Internal Fraud Insights and Analysis Team. This role will support the Enterprise Internal Fraud (EIF) group in Fraud and Claims Operations. The Insights and Analysis team is responsible for identification, design, development, implementation and maintenance for insights and analysis, routines and programs related to Internal Fraud Risk. Learn more about the career areas and business divisions at wellsfargojobs.com.

**In this role, you will:**

+ Be responsible for developing insights and analysis to understand, measure, and improve business performance and/or internal fraud risk at an employee, business, risk type or process level

+ Develop the insights and analysis strategy for the end-to-end Enterprise Internal Fraud organization and risk type enterprise-wide

+ Build an enterprise-wide portfolio of standardized and ad hoc analysis and insights, which leads to the ability to understand, measure and improve business performance and/or internal fraud risk at an employee, business or process level

+ Determine appropriate strategy to plan, coordinate, and execute data research projects or results oriented intelligence that support the business

+ Use SQL, SAS or other statistical / BI tools to develop enterprise-wide Internal fraud analysis

+ Lead the development and implementation of insights for executive audiences.

+ Develop and maintain monitoring of Key Risk Indicators (KRI) and Key Performance Indicators (KPI)

+ Automate insights and analysis including committee/council materials, business unit reviews, performance dashboards and KRI/KPI metrics

+ Develop performance metrics for EIF Operations and Quality Assurance staff

+ Deliver solutions that are long-term, large-scale, and require vision, innovation, and coordination of highly complex activities

+ Plan, coordinate, and execute data research projects or results oriented intelligence that support the business

+ Ensure adherence to data management and data governance regulations, and policies and compliance requirements

+ Create and maintain governance documentation, routines and controls to drive consistency and adherence to policies across Frontline Monitoring programs

+ Write presentation decks and communicate results to internal customers

**Required Qualifications:**

+ 5+ years of Analytics experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

+ 5+ years of SQL experience

+ 2+ years of fraud, conduct risk, operational risk, or related risk experience

**Desired Qualifications:**

+ Experience in the internal fraud and conduct risk space

+ Expertise in building advanced Tableau dashboards

+ Proficiency in SAS and other statistical tools to support data mining and analytical insights

+ Experience in building SharePoint

+ Comprehensive knowledge of financial services organizational structures, functional roles and corresponding capabilities to assess inherent risks

+ Knowledge of allegation lifecycle including sensitive matters, intake, internal investigations, root cause and customer impact

+ Strong root cause analysis background and skillsets

+ Ability to work with large databases and process flow through complex logic or merging algorithm

+ Experience in proactive detection of patterns and trends

+ Experience in scheduling and automation of analytic routines

+ Experience with aggregation, analysis and generating insights from structured data sets

+ Experience with disparate data and database structures

+ Strong analytic and creative problem-solving skills with high attention to detail and accuracy

+ Experience in developing data driven insights from employee relations, human resources, Workday, allegations, and business application data to uncover data anomalies, trends, and actionable analysis

+ Ability to execute in a fast paced, high demand, environment while balancing multiple priorities

+ Ability to synthesize/translate data for executive consumption

+ Excellent verbal, written, and interpersonal communication skills

+ Experience developing partnerships and collaborating with other business and functional areas

**Job Expectations:**

+ This position may be located at one the posted sites listed below and will work in a hybrid model. Other locations will not be considered

+ This position is not eligible for Visa sponsorship

**Location:**

+ 2850 S Price Rd, Chandler AZ

+ 801 Walnut St Des Moines, IA

+ 1525 WT Harris Blvd, Charlotte NC

+ 401 S Tryon St, Charlotte, NC

+ 7711 Plantation Rd, Roanoke, VA

+ 2200 Concord Pike, Wilmington, DE

**Posting End Date:**

18 May 2025

**_*Job posting may come down early due to volume of applicants._**

**We Value Equal Opportunity**

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

**Applicants with Disabilities**

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.

**Wells Fargo Recruitment and Hiring Requirements:**

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

**Req Number:** R-450998

**Why USAA?**

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

**The Opportunity**

USAA's Risk and Compliance team is seeking a highly skilled and experienced Risk and Compliance Advisor Senior to improve our organization's security measures. This role is ideal for a meticulous professional with expertise in areas such as Physical Security, Corporate Investigations, or Identity and Access Management (IAM). The successful candidate will have a comprehensive understanding of authentication methods, user lifecycle management, access control policies, and compliance regulations. This position offers a significant opportunity to strengthen USAA's security and compliance posture through proactive risk management and standard processes.

We offer a flexible work environment that requires an individual to be **in the office 4 days per week.** This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL.

Relocation assistance is **not** available for this position.

**What you'll do:**

+ Partners and provides guidance to key customers in the business to identify, assess, aggregate and document risks and compliance controls, including risks associated with new or modified products, services, distribution channels, regulations, and third-party operations.

+ Communicates' results of risk and compliance work to governance committees, business process owners and various levels of leadership.

+ Implements new risk policies, practices, appetites, and solutions to ensure multidisciplinary understanding and management of risks according to industry standard process.

+ Implements assigned risk and compliance activities assigned in accordance with enterprise policies and procedures.

+ Maintains and expands knowledge of the competitive/regulatory landscape and the company's key challenges.

+ Coordinates and responds to regulatory requirements and requests and ensures the execution of examinations.

+ Supplies to strategies, tools, and methodologies to measure, monitor, and report risks.

+ Applies authority risk and compliance knowledge to use or produce analytical material for discussions with cross functional teams to understand business objectives and influence solution strategies.

+ Serves as contributor in cross-functional teams to identify, assess, aggregate, and mitigate current and emerging risk events.

+ Formulates stress test plans for a line of business or the enterprise including the evaluation of results and framing of contingency plans in partnership with key business partners.

**What you have:**

+ Bachelor’s degree or 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.

+ 6 years experience in risk, compliance, legal or audit within the financial services or insurance industry or technical fields directly related to the role.

+ Risk and compliance management experience working in a large institution and/or highly matrixed environment.

+ In-depth knowledge of compliance laws, regulations, and regulatory expectations.

+ Ability to apply regulatory risk and compliance knowledge o to consult and provide insights and guidance to business partners and peers.

+ Experience in conflict resolution management and ability to challenge at all levels of management and influence business outcomes.

+ Ability to work with internal and external partners in a highly collaborative environment.

+ Critical thinking and knowledge of data analysis tools and techniques and decision-making abilities, to include ability to make data-driven decisions.

+ Proactively identifies potential concerns and resolves issues.

+ Proficiency with Microsoft Office products including Word, Excel, and PowerPoint.

**What sets you apart:**

+ Experience conducting monitoring, testing, and/or other types of assessments.

+ Experience in second or third line of defense function, business risks and controls.

+ Strong understanding of authentication methods, authorization protocols, access control policies, access compliance regulations, fraud prevention and/or detection, and physical security methodologies.

+ Risk and Compliance industry certifications or designations (CFE, CAFS, CISSP, CRISC, CIAM, or CIMP).

+ Ability to communicate across the 1st and 2nd Lines of Defense and build collaborative relationships.

+ Strong understanding of NIST 800-53, NIST 800-63, SOC2, GDPR, etc.

+ Extensive experience with accuracy and attention to detail and ability to present at all levels.

+ Ability to synthesize data to tell a story for senior leadership and present clearly articulated rationale that details required attributes compared to what was received for regulatory audiences.

+ US military experience through military service or a military spouse/domestic partner

**Compensation range:** The salary range for this position is: $114,080 - $218,030 **.**

**USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).**

**Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

**Benefits:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

_Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting._

_USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._

**If you are an existing USAA employee, please use the internal career site in OneSource to apply.**

**Please do not type your first and last name in all caps.**

**_Find your purpose. Join our mission._**

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

California applicants, please review our HR CCPA - Notice at Collection (https://statmcstg.usaa.com/mcontent/static\_assets/Media/enterprise\_hr\_cpra\_notice\_at\_collection.pdf) here.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

**Why USAA?**

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

**The Opportunity**

As a dedicated Fraud Operations Executive, you will lead and develop the delivery of Fraud programs, strategies, and teams ensuring that USAA establishes, deepens, and retains a best-in-class fraud prevention and detection posture in a complex and highly regulated environment. Accountable for the development, implementation, and execution of a multi-year strategic vision for the Fraud Operations teams. Protects USAA’s brand and reputation within assigned Fraud Operations functional areas including but not limited to fraud operations, fraud advisory, fraud detection, operations, and recovery. Leverages a data-driven approach in decision-making and managing fraud risk while championing a culture of process excellence, disciplined utilization of key performance indicators and key risk indicators for continuous improvement and effective risk management.

We offer a flexible work environment that requires an individual to be **in the office 4 days per week.** This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, OR Charlotte, NC.

What you’ll do:

+ Accountable for the design, execution and implementation of USAA’s fraud operations organization and strategy, considering USAA’s broader business strategy and complex regulations and supervisory expectations, including how they apply in a matrixed environment.

+ Accountable for operating within established fraud policies and guidelines, in accordance with applicable laws, regulations, compliance policies and procedures, and supervisory guidance, including those related to consumer protection.

+ Responsible for the management of existing and emerging risk, compliance, and control issues in the operating environment, concurrent with implementing actions to mitigate business impact.

+ Responsible for developing and implementing processes to enhance the member complaint process for members, who have been impacted by fraud

+ Develops and implements Member education and awareness programs.

+ Accountable for driving efficiency, automation and straight through processing to benefit the member and support an efficient operation

+ Drives achievement of Member service and performance metrics through the deployment of effective optimization tactics. Develops and implements industry-leading Member needs assessment processes; ensures development and adherence to a robust feedback loop

+ Accountable for the development, implementation and execution of enterprise-wide fraud processes, tools and technologies that enhance customer experience, optimize customer education, and ensure seamless recovery efforts and fraud loss mitigation.

+ Communicates effectively, collaborates with, influences, and informs senior leaders including risk management, enterprise compliance, and internal audit on matters pertaining to fraud threats, risks and mitigation initiatives.

+ Promotes, facilitates, and sponsors fraud opportunities in support of major improvements to processes and systems.

+ Accountable for the teams that identify, measure, track and control fraud violations for the enterprise and reports fraud risks to executive leadership in a manner that meets compliance and regulatory requirements.

+ Briefs senior management on member trends, reputational risks, action plans and resolution pertaining to fraud claims and activity.

+ Builds and oversees a team of employees through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.

+ Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

**What you have:**

+ Bachelor’s Degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

**10 years of experience developing strategies and managing major initiatives within a complex matrixed environment pertaining to: Fraud operations, to include prevention, detection and/or investigative aspects of fraud and/or Bank operational risk, to include credit risk, regulatory adherence, funds availability, and/or model development within a financial services organization.**

**6 years of relevant experience in a large financial institution in a supervisory role within a financial crimes or fraud operations department.**

**·6 years of people leadership experience in building, managing and/or developing high-performing teams.**

**·Demonstrated experience collaborating with key resources and stakeholders, influencing decisions and managing work to achieve strategic goals.**

**Strong written and verbal communication skills, including the ability to communicate technical analyses to a non-technical audience.**

**Extensive knowledge of bank laws and regulations related to money movement and/or payments, including Reg E, Reg CC, UDAAP, FACTA, and Reg Z.**

**Knowledge of federal laws, rules, and regulations to include: Reg CC and Reg E.**

**What sets you apart:**

+ Experience with transforming a business unit to simplify processes and deliver stronger outcomes

+ Prior experience with presenting to and interacting with bank regulators inclusive of examinations and routine updates

+ Direct experience with implementing and/or optimizing Resource/Location Strategy and Performance Management Program for Detection Operations

+ Demonstrated experience leading a large-scale Fraud Operations organization that includes managing both Inbound/Call Center and outbound alerts

**What we offer:**

**Compensation:**

The salary range for this position is: $224,250.00 - 403,650.00.

**Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based.

**Benefits:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

_Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting._

_USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._

**If you are an existing USAA employee, please use the internal career site in OneSource to apply.**

**Please do not type your first and last name in all caps.**

**_Find your purpose. Join our mission._**

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

California applicants, please review our HR CCPA - Notice at Collection (https://statmcstg.usaa.com/mcontent/static\_assets/Media/enterprise\_hr\_cpra\_notice\_at\_collection.pdf) here.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

**Job Description**

Partners with their assigned Line of Business, other Risk/Compliance/Audit (RCA) professionals, and RCA Managers to, depending on their function, create, implement, maintain, review or oversee an effective risk management framework. Participates in projects and/or activities that ensure compliance with applicable federal, state, and local laws and regulations. Identifies gaps and inform solutions that minimize losses resulting from inadequate internal processes, systems or human errors. Identifies, responds and/or escalates risks as appropriate. Serves as a functional liaison between the Line of Business and the Lines of Defense.

External Fraud Investigators may concentrate on one specific or many different fraud typologies such as external fraud, elder and vulnerable adult financial exploitation, technology related fraud, organized fraud rings and anti-money laundering depending on business needs within Fraud Investigations.

External Fraud Investigators perform duties such as:

+ Investigating multiple fraud typologies in accordance with policies and procedures

+ Performing thorough account transaction analysis for the purpose of identifying suspicious or fraudulent activity, and filing Suspicious Activity Reports (SARs).

+ An investigator may review consumer and commercial DDAs, loans, lines of credit, debit and credit cards, technology products and investment products.

+ Maintain thorough and accurate case notes setting forth all required actions in chronological order through utilization of a case management system.

+ Conduct and documenting interviews with witnesses, victims and subjects as appropriate.

+ Report investigative findings to the appropriate designee within Fraud Investigations with recommendation for SAR or no SAR Determination.

+ Prepare complete and accurate SARs for filing.

+ Ability to correctly identify when matters are appropriate to escalate to management and/or to law enforcement.

+ Ensure case accurate case completion for all case resolutions prior to submission to appropriate designee within Fraud Investigations for case closure approval.

+ Participation and compliance with internal continuing education and training. Training topics may include: Compliance with the U.S. Bank Code of Ethics and all Anti-Money Laundering, Bank Secrecy Act, information security and suspicious activity reporting requirements, policies and procedures. Participation in any required corporate and business line training in these areas.

+ Understanding and adherences to internal suspicious activity referral requirements and processes as required for this position.

**Basic Qualifications**

- Bachelor's degree, or equivalent work experience

- Typically more than two years of experience in an applicable risk management environment

**Preferred Skills/Experience**

- Certified Fraud Examiner (CFE) or other professional fraud certification

- Experience interviewing suspects and/or victims

- SAR writing and quality assurance experience

- Prior investigation experience

- Prior law enforcement experience

- Prior financial/banking sector experience

- Prior accounting/auditing experience

- Computer/digital forensic skills

- Strong analytical skills

- Strong proficiency in MS Excel and MS Word

- Excellent written and verbal communication skills

- Ability to maintain high levels of confidentiality and data security standards.

- Ability to handle multiple complex assignments concurrently

- Strong time management skills and high degree of initiative

- Demonstrated positive attitude with results orientation

- Proven track record of meeting tight deadlines

- Experience/comfort in working through change

_**The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.**_

**NOTE** **:** **this External Fraud Investigator position will be required to be onsite 5-days per week during training (the first 3-6 months in role) and until production goals are met.**

****We are hiring in the following locations:**

+ Brookfield, WI

+ Tempe, AZ

+ Charlotte, NC

+ Columbus, OH

+ Cincinnati, OH

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

**Benefits:**

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

+ Healthcare (medical, dental, vision)

+ Basic term and optional term life insurance

+ Short-term and long-term disability

+ Pregnancy disability and parental leave

+ 401(k) and employer-funded retirement plan

+ Paid vacation (from two to five weeks depending on salary grade and tenure)

+ Up to 11 paid holiday opportunities

+ Adoption assistance

+ Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

**E-Verify**

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $66,640.00 - $78,400.00 - $86,240.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

**Posting may be closed earlier due to high volume of applicants.**

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

**Job Description**

We are now hiring for an exciting opportunity as Quantitative Model Analyst 4 within U.S. Bancorp’s Enterprise Fraud Strategy team.

The successful candidate will play a key role in U.S. Bank’s Enterprise Fraud Strategy team analyzing fraud trends and evaluating the effectiveness of entire portfolios of fraud rules for a variety of transaction types. Specific results focus on documenting the creation and/or testing of advanced models/strategies and communicating results to stakeholders within the Bank. Deliverables include the quantitative strategy development documentation, performance assessment such as: presentations, written reports, model or reporting code documentation, business requirements, monitoring reports and related code, and procedures. The models/strategies may cover a variety of products or services; however, all are used as part of the financial decision-making or fraud detection processes. In addition to having a strong quantitative and analytical background, we are looking for an individual with passion to drive change, comfortable multi-tasking, and thinking out of the box to build an efficient and more agile process to gain competitive advantage in our industry. This position may occasionally liaise with U.S. Bank’s Model Risk Governance (MRG) or other internal model development teams to continuously drive improvement with enhancements to reporting, monitoring and documentation.

**Basic Qualifications**

- Bachelor’s degree in a quantitative field, and eight or more years of relevant experience

OR

- MA/MS in a quantitative field, and five or more years of related experience

OR

- PhD in a quantitative field, and four or more years of related experience

**Preferred Skills/Experience**

+ **Strong statistical modeling experience using decision trees, advanced strategy development, performance assessments, and treatment analysis.**

+ **Experience coding in various languages (SQL, R, Python, SAS Enterprise Miner, etc.) to explore and perform analytical analysis on large, disparate and complex data.**

+ **Thorough knowledge of fraud, strategic planning, and banking operations.**

+ **Comprehensive knowledge of bank systems, banking documents, and financial products including credit cards, ACH transactions, wires, checks and other electronic transfers.**

+ Analytical Abilities / Financial Acumen – Systematic application of a combination of inductive and deductive reasoning to examine information, interpret results, and arrive at well-founded logical conclusions.

+ Excellent written and verbal communication skills.

+ Demonstrated project management, organization skills, and Agile experience.

+ Advanced knowledgeable of quantitative and qualitative risk factors, industry risks, competition risks, and risk management approaches.

+ Demonstrated independence, teamwork and leadership skills.

+ Advanced understanding of applicable laws, regulations, financial services, and regulatory trends that affect assigned line of business.

+ Strong statistical modeling background based on technical training or advanced education in a quantitative field.

+ Advanced knowledge of various regression techniques, parametric and non-parametric algorithms, times series techniques, and other statistical models, various model validation tests/methodologies, using SAS or similar statistical package.

+ Familiarity with model governance or model validation roles.

+ Strong data compilation, programming skills and qualitative analysis skills.

**NOTE: This role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.**

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

**Benefits:**

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

+ Healthcare (medical, dental, vision)

+ Basic term and optional term life insurance

+ Short-term and long-term disability

+ Pregnancy disability and parental leave

+ 401(k) and employer-funded retirement plan

+ Paid vacation (from two to five weeks depending on salary grade and tenure)

+ Up to 11 paid holiday opportunities

+ Adoption assistance

+ Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

**E-Verify**

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $119,765.00 - $140,900.00 - $154,990.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

**Posting may be closed earlier due to high volume of applicants.**

Individuals selected for the position will be expected to perform investigations of workers compensation claims, liability investigations, multi-line insurance claims, criminal and civil background checks, and other investigative tasks.

The majority of cases worked in this position require stationary and mobile surveillance.

PRINCIPAL RESPONSIBILITIES FOR SURVEILLANCE:

+ Thoroughly complete assigned cases.

+ Testify to the collected facts obtained in any hearing or court of law as needed.

+ Assist other investigators on challenging cases.

+ Make sound judgments both during the investigation and with future handling recommendations.

+ Turn in updates, evidence, and report in timely manner.

+ Upload surveillance video upon completion of investigation.

+ The nature of this job requires early hours, long days, and travel into surrounding areas.

WHO SHOULD APPLY:

We are looking for people who are enthusiastic about investigations, those who thrive in a diverse work environment, and individuals who have a commitment to the very highest standards of honesty, integrity and respect.

Candidates with a valid AZ private investigator license and least one year of private investigator experience are strongly encouraged to apply.

POSITION QUALIFICATIONS:

+ Candidates must be willing and able to obtain an Arizona Private Investigator license.

+ Self-motivated, determined, and intuitive.

+ Strong initiative and work ethic.

+ Ability to identify critical issues quickly and accurately

+ Demonstrated observational, organizational, and listening skills.

+ Excellent oral and written communication.

+ Ability to work independently, as well as in a team.

+ Flexible schedule working weekends, holidays, and possible evenings.

+ Candidate must own a reliable computer, preferably a laptop.

+ Access to high-speed internet and a scanner or fax machine.

+ Must have strong computer and internet skills.

+ Proficient with a digital camera.

+ Must own reliable transportation.

+ Possess a valid driving license.

+ Upon hire, candidate will be asked to submit a driving record provided by the state DMV or Secretary of State.

+ Applicants must pass an extensive background check.

+ Must be able to pass a drug test with negative results (except when undergoing documented medical treatment).

+ College Degree preferred.

TRAINING

The Robison Group provides remote and/or in-classroom training to ensure that individuals are set up for success before moving into their roles.

COMPENSATION & REIMBURSEMENTS:

+ Paid travel time and reimbursement for mileage, tolls, and other per diem items.

+ Hourly Rate is commensurate with education and experience.

OPPORTUNITIES FOR GROWTH WITHIN THE COMPANY INCLUDE:

SIU work, Field Supervisor, Field Operations Manager, Case Management, etc.

Department

Surveillance

Employment Type

Full time

Minimum Experience

Entry-level