Operations Research Analysts

To review complete job posting and apply, please go to https://jobs.maricopa.edu/ and search with Job ID “320849”

Hiring Salary Range:
$67,581.00 - $87,855.00/annually, DOE

Work Calendar:
12 Months

Work Schedule:
Monday - Friday, 8am - 5pm;
Summer Hours: Monday - Thursday, 7am-6pm;
some evenings and weekends may be required
This role will be eligible to work a hybrid remote schedule after six months of employment.

Job Summary:
The Planning Research Analyst, Senior, collects, analyzes, interprets, reports and maintains institutional data for use in decision-making, strategic planning, and support of project initiatives related to institutional effectiveness.
Serves as a subject matter expert in the design and development of data dashboards and the use of databases and data reporting/visualization; conducts complex analyses with broad college-level impact.

Essential Functions:
35% - Data extraction, preparation and visualization – Create and update interactive data views and dashboards using Tableau, Tableau Prep, and complex SQL queries to pull data from multiple relational databases, including the data lake, data warehouses, and other data sources for use by committees, departments, and leaders to inform decision-making. Coordinates with system-level teams on reports/data collection.
25% - Data analysis and reporting – Routinely performs complex, high visible and potentially sensitive research and analysis. Collects, compiles, analyzes, interprets and maintains institutional data for use in key decision-making, strategic planning, and project initiatives, including developing queries to manipulate, clean, and extract data. Composes, reviews, and finalizes original comprehensive and complex documents, reports and visualizations. Manages large-scale and/or complex projects, programs or studies having significant college-wide impact and effect.
25% - Consulting and decision support – Serves as a subject-matter expert by providing professional-level staff support, consultation and assistance to college committees, advisory groups, departments or leaders which may include performing research, authoring documents, making presentations and providing technical assistance. Serve on and support efforts of college committees, task forces, and work groups. Anticipate data and decision support needs of college stakeholders. Performs work to support and advance the mission of the college.
15% - Designs, conducts, and analyzes data from surveys and focus groups. Create data visualizations to share survey and focus group results. Performs other duties as assigned.

Minimum Qualifications:
Bachelor’s Degree from a regionally accredited institution in business statistics, educational studies, business administration or directly related field and four (4) full-time equivalent years of professional-level experience in research and analysis that includes responsibility for coordinating projects and programs. Two years of senior-level or lead experience may be required for some assignments.
OR
An equivalent combination of the conferred degree and directly related full-time work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered.

Desired Qualifications:
1. Master's degree in Data/Information Management, Computer Science, Statistics or related area
2. Two (2) years or more experience working with business intelligence software (Tableau, Power BI, etc.)
3. Two (2) years or more experience working with statistical software (SAS, SPSS, R, JASP, etc.)
4. Knowledge and experience with SQL
5. Experience analyzing and presenting complex research results to a diverse audience, either with written reports or verbal presentations
6. Experience using Qualtrics survey platform to design and administer large surveys
7. Two (2) years or more experience conducting institutional research or other data analysis position

Special Working Conditions:
• May be required to work at multiple sites or locations

How to Apply:
Applicants are strongly encouraged to submit a cover letter that details how the applicant meets the minimum and desired qualifications. A cover letter may further highlight an applicant's knowledge, skill and abilities. All minimum requirements must be met at the time of the application.

Additional materials will not be accepted after the job posting has closed.
Missing materials or incomplete employment history will not be considered.
Please ensure your materials clearly provide the following information.

• Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.
• Indicate whether former or current employment is Full-Time or;
• Part-Time employment (must include number of hours worked)
• Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position.
• Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview.

Posting Close Date:
Apply on or before January 20, 2025 to be considered. Review will start after it is closed on January 20, 2025.

EEO Information:
Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.