Industrial Production Managers

Overview
The Shop Floor Supervisor is responsible for overseeing all activities on the production floor to ensure safe, efficient, and high-quality output. This role directly supervises a team of 10–15 operators, ensuring compliance with work instructions, adherence to the production schedule (Gantt chart), and achievement of daily production targets. The Supervisor acts as a key leader in maintaining discipline, fostering team development, and driving continuous improvement on the shop floor.
Description
Job Summary:
The Shop Floor Supervisor is responsible for overseeing all activities on the production floor to ensure safe, efficient, and high-quality output. This role directly supervises a team of 10–15 operators, ensuring compliance with work instructions, adherence to the production schedule (Gantt chart), and achievement of daily production targets. The Supervisor acts as a key leader in maintaining discipline, fostering team development, and driving continuous improvement on the shop floor.

Key Responsibilities:
Supervise and coordinate daily activities of 10–15 shop floor operators.
Ensure all work is performed safely and in accordance with company policies and procedures.
Achieve daily production targets while maintaining quality and efficiency standards.
Ensure team compliance with detailed work instructions, standard operating procedures (SOPs), and safety regulations.
Monitor production progress using Gantt charts and escalate issues that may impact the schedule.
Train, coach, and mentor employees to improve individual and team performance.
Lead daily huddles and communicate goals, expectations, and updates to the team.
Identify and resolve bottlenecks or production issues in real time.
Promote a clean, organized, and efficient shop floor using 5S and lean practices.
Collaborate with quality, maintenance, and engineering teams to resolve technical or equipment issues.
Record production data and report key performance indicators (KPIs) such as output, scrap, rework, and downtime.

Qualifications:
High school diploma or GED required; associate degree or technical training in manufacturing or operations is a plus.
3+ years of experience in a manufacturing or production environment, including 1+ years in a lead or supervisory role.
Strong working knowledge of shop floor operations, tools, and safety practices.
Proven ability to manage teams, meet production goals, and resolve operational challenges.
Familiarity with lean manufacturing, 5S, and Gantt-based scheduling.
Effective communication, leadership, and organizational skills.
Proficient with basic computer tools (Microsoft Office, ERP or MES systems).

Physical Requirements:

Ability to stand, walk, and move on the shop floor for extended periods.
Must be able to lift up to 50 lbs and work in varying shop floor environments (e.g., temperature, noise, dust).

https://jobs.gusto.com/postings/zennihome-shop-floor-supervisor-ec1d29a4-c3b8-4f93-a132-60f3fb50d7d0

The pay range per hour is $22.25 - $37.80

Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits .

**ALL ABOUT TARGET**

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. (https://corporate.target.com/about)

**ALL ABOUT SPECIALTY SALES**

A team of specialized consultants who understand what it means to meet our guests where they are at and deliver for them through strong operations, incredible guest experience and compelling visual merchandising presentations that inspire guests and build the basket.

Teams in Apparel and Accessories (A&A), Home, Baby, Beauty and Electronics prioritize guest experience while blending completion of tasks that ensure product is available and easy to shop – pulling, filling, pricing, setting, staging and maintaining the sales floor and the backroom.

**At Target** **,** **we believe in our** **leaders** **having meaningful experiences that help them build and develop skills for a career. The role of a Specialty Sales Team Leader can provide you with the** **skills and experience** **of** **:**

+ Guest service fundamentals and experience; building a guest first culture on your team

+ Retail business fundamentals retail including department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies

+ Planning department(s) daily/weekly workload to support business priorities and deliver sales goals

+ Lead multiple businesses balancing team member expertise and effectively leading teams in each department

+ Leading a team of hourly team members; including skills in interviewing, developing, coaching, evaluating and retaining talent.

**As a Specialty Sales Team Leader, no two days** **are ever the same, but a typical day will** **most likely include** **the following responsibilities:**

+ Demonstrate a service culture that prioritizes the guest service experience. Model, train and coach team member expectations to deliver onour GUEST service model culture.

+ Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences.

+ Plan daily/weekly workload at the direction of your direct leader,and execute the sameto deliver on department and store sales goals and guest engagement; including planning merchandising sets,make changes and updates to merchandisesets (planograms), sales plans, eventsand promotions.

+ Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactions.

+ With direct leader guidance, develop, coach, and lead a team of consultants who are knowledgeable and passionate.

+ Assign daily tasks to TMs based on planned workload and guest traffic patterns, ensuring alignment with weekly and monthly business priorities set by your direct leader.

+ Encourage team to use tools available in their department (i.e. the fitting room, testers, displays) as an opportunity to welcome, inspire and influence guests by providing personalized recommendations to complete their purchase.

+ With direct leader guidance, partner with third party vendors to ensure brand standards and merchandising are being met and areas are full and maintained.

+ Support team's execution of changes and updates to merchandise sets, andvisual presentations for defined categories.

+ Create inspiring visual moments by ensuring product is organized, signedcorrectly and merchandised to support seasonal trends.

+ Support your direct leader in leading assigned departmentareabackroom processes, organization, layout and replenishment of the salesfloor to ensure product is available for guests.

+ Participate in team hiring and onboarding processes.

+ Leadyour team in prioritizing the guest experience by ensuring the fitting rooms are welcoming, clean and safe if applicable to your assigned areas of responsibility.

+ Support your direct leader in establishing clear goals and expectations and hold team members accountable to expectations.

+ Demonstrate a culture of ethical conduct, safety and compliance;lead and hold the team accountable to work in the same way.

+ Lead and demonstrate a safety culture through modeling and recognizing safe behaviors,identifying and correcting hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately.

+ Model the execution of physical security processes in order to enhance the instore security culture.

+ Support merchandise protection strategies across the total store; including ordering, storage and application as directed by best practices.

+ If applicable, as a key carrier, follow all safe and secure training and processes.

+ Address all store emergency and compliance needs.

+ Support guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.

+ Model creating a welcoming experience by greeting guests as you & your team are completing your daily tasks.

+ Demonstrate how to engage with guests when assistance is needed, engage with guests in a welcoming way, and help solve their specific needs.

+ Lead by thanking guests and let them know we’re happy they chose to shop at Target.

+ All other duties based on business needs

**WHAT WE ARE LOOKING FOR**

**This m** **ay** **be the right job for you if:**

+ You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.

+ You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.

+ You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).

**The good news is that we have some amazing training that will help teach you everything you need to know to be a Specialty Sales** **Team Leader** **.** **But** **,** **there are a few skills you should have from the get-go:**

+ High school diploma or equivalent

+ Must be at least 18 years of age or older

+ Previous retail experience preferred, but not required

+ Lead and hold others accountable

+ Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.

+ Work independently and as part of a team

+ Manage workload and prioritize tasks independently

+ Welcoming and helpful attitudetoward all guests and other team members

+ Effective communication skills

+ Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes

**We are an awesome place to work and care about our teams, so we want to make sure we are** **clear on a few more basics that we expect:**

+ Access all areas of the building to respond to guest or team member issues

+ Interpret instructions, reports and information

+ Accurately handle cash register operations as needed

+ Climb up and down ladders as needed

+ Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others

+ Flexible work schedule (e.g., nights, weekends and holidays) and reliable and prompt attendance necessary

+ Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. as needed

+ Ability to remain mobile for the duration of a scheduled shift (shift length may vary).

**Benefits Eligibility**

Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou\_C | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: https://tgt.biz/BenefitsForYou\_C

**Americans with Disabilities Act (ADA)**

Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or reach out to Guest Services at 1-800-440-0680 for additional information.

Job Description:

**Role Summary/Purpose:**

This role sits within the Enterprise Consumer and Partner Data Solutions Team - a high-impact, high-visibility Center of Excellence within Synchrony's Chief Data Office (CDO) organization.

The VP, Product Manager will be a point of contact for Enterprise Consumer & Partner Identifiers (Enterprise ID's), driving scalable data solutions that power analytical and operational workflows across Synchrony. This role supports end-to-end lifecycle management and new capability development for Enterprise ID, adoption of Enterprise ID across the consumer/partner lifecycle, and analytics, monitoring and self-servicing tools to drive usage and continuous improvement.

In addition, this role facilitates Agile Program Increment planning, working cross-functionally with Product Managers and Business Owners to understand organizational objectives, ensuring that the outcomes are clear, and that applicable Agile Release Trains (ARTs) are aligned.

This role balances strong data product leadership, technical know-how, business, and consultative skills. The ideal candidate will successfully build and manage relationships across various stakeholders and provide regular status updates on the assigned programs/projects.

**_Our Way of Working_**

**_We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events._**

**Essential Responsibilities:**

+ Lead the coordination and end-to end data product lifecycle and new solutions development for Enterprise ID

+ Engage with business stakeholders on a regular basis to set goals for data solutions that align to overarching business goals. Ensure goals and KPIs are measured, monitored, and met.

+ Maintain Enterprise ID vision, roadmap, and end-to-end lifecycle based on business value and strategic priorities/KPIs. Effectively communicate vision and roadmap to key stakeholders

+ Develop and oversee development plans, including gaining buy in from key stakeholders, securing resources, identifying and removing roadblocks, serving as escalation point for all issues that might arise

+ Assist in initiating new work through Synchrony's standard Agile process

+ Facilitate the tracking and prioritization of data curation work throughout their product lifecycles

+ Define releases and program increments working closely with agile partners

+ Test, validate, sign off data solutions

+ Build and deliver Enterprise ID communications and recurrent updates to cross-functional stakeholders

+ Drive Enterprise ID adoption across analytical and operational workflows, through partnerships with SYF business process owners, data product stewardship, analytics, and advisory

+ Continuously improve data product quality through recurrent inputs and outputs quality reviews, self-service tools, and partnerships with data stewards

+ Ensure Enterprise ID's adherence of all legal, compliance corporate governance and risk management policies

+ Ensure data product materials and documentation are updated and comply with governance and data product management requirements.

+ Track and report status updates on all projects and programs on a regular basis.

+ Anticipate, escalate and resolve program/project related issues, impediments and risks

+ Facilitate discussions w/ other technology teams when there are dependencies on other areas (i.e. Security, Infrastructure, Digital, Credit, etc.)

+ Perform other duties and/or special projects as assigned

**Qualifications/Requirements:**

+ Bachelor's degree, or in lieu of degree, GED/high school diploma and 9+ years of relevant work experience to include:

+ A minimum of 7+ years of functional work experience to include:

+ 5+ years in consulting or business facing role that requires leveraging data and analytics to drive strategy and business outcomes

+ 4+ years of experience working with data and running queries using SQL to leverage internal and external data sources for proof of concept (POC) or new use case developments

+ 3+ years of experience managing projects

+ Experience leading large-scale programs, in agile or waterfall methodologies

**Desired Characteristics:**

+ Broad understanding of banking, credit card, payment solutions, collections, marketing, risk and regulatory & compliance.

+ Knowledge of Agile methodologies such as Scrum and Kanban; proficient with Agile methodologies and Atlassian tools (Confluence, JIRA)

+ Demonstrated ability to quickly learn new tools

+ Ability to innovate and find creative solutions to meeting business goals

+ Familiar with marketing, collections, operations

+ Tableau data visualization experience a plus

+ Excellent communication skills both written and verbal

+ High energy, self-motivated, able to drive results independently and with focus on continuous improvement

+ Ability to engage with technical and non-technical audiences with empathy and ensure needs/asks are effectively translated into technical requirements

+ Experience presenting to clients and senior leaders with strong communication skills

+ Team player who enjoys close collaboration with analysts, data scientists, data engineers, product and business SMEs spanning several business areas

+ Thought leadership; ability to connect the dots across requirements, technology and process to ensure a holistic solution across consumption patterns

+ Experience handling concurrent activities/projects with competing priorities

+ Strong relationship management and influencing skills to build enduring and productive alliances across matrix organizations.

+ Demonstrated success in managing multiple deliverables concurrently often within aggressive timeframes; ability to cope under time pressure.

+ Experience in partnering with a diverse team composed of staff and consultants located in multiple locations and time zones.

+ Excellent communication skills and customer management skills

+ Should have performed a similar role & capacity for large transformational engagements.

**Grade/Level: 12**

The salary range for this position is **135,000.00 - 230,000.00** USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

**Eligibility Requirements:**

+ You must be 18 years or older

+ You must have a high school diploma or equivalent

+ You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

+ You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

+ New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

**Our Commitment:**

When you join us, you'll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard-but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we're building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks+ (https://www.synchronycareers.com/our-culture/#diversity) , with more than 60% of our workforce engaged, you'll find community to connect with an opportunity to go beyond your passions.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

**Reasonable Accommodation Notice:**

+ Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

+ If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time

**Job Family Group:**

Information Technology

**Company :**

Highmark Health

**Job Description :**

**JOB SUMMARY**

This job manages the end-to-end solutioning process from concept through activation including developing the design, performance metrics, and readiness for scale of the portfolio of solutions. Works within key matrix partners across the Living Health organization to engage the comprehensive listening system, market and customer/clinician insights, manage solution development roadmaps, and testing and scaling. Collaborates with a variety of Living Health Clinician dyad partners and the Design team to ensure expert clinical resources and other enterprise resources needed for an effective design process are deployed consistently in a well-defined matrix reporting structure. Responsible for coordinating teams of project managers, process engineers, designers, partners, and experts to inventory, evaluate, streamline, and design/re-design clinical solutions. Works with clinical, analytic, and business teams to understand the pain points associated with customer journeys and define the correct solutions. Partners with activation teams to craft the project plans to deploy and scale those solutions to customers. Makes formal documentation and recommendations regarding best in class solutions that should be adopted. Once adopted, the role will provide support for for managing vendor relationships and obligations and driving adoption of those solutions.

**ESSENTIAL RESPONSIBILITIES**

+ Perform management responsibilities to include, but are not limited to: involved in hiring and termination decisions, coaching and development, rewards and recognition, performance management and staff productivity. Plan, organize, staff, direct and control the day-to-day operations of the department; develop and implement policies and programs as necessary; may have budgetary responsibility and authority.

+ Supports leadership and guides team in collaborating with stakeholders to define, plan, and design the appropriate end-to-end cross-channel experiences and solutions from a customer and clinician point of view to achieve customer engagement, clinician engagement, health outcomes, and affordability targets and in support of scaling curated health model solutions.

+ Develop analytical frameworks, approach and methodology best practices to analyze strategy issues and monitor initiatives. Participate in software/tech capability evaluations, assessing vendor solutions, collaborate with ongoing partnerships with third parties such as digital agencies, software vendors, BCBSA, and other key vendors.

+ Conveys and prioritizes needs from comprehensive listening system in collaboration with Portfolio Insights & Acceleration and other Enterprise teams in the matrix to identify client, customer and clinician needs and expectations to support solution design and personalization.

+ Participate in design sessions with design team, experts and other business partners. Applies a variety of methods and approaches to facilitate problem solving; experiments to find the best solutions.

+ Help create visual content from strategies that explain the assumptions, approaches and key tenets. Monitors progress of Solution efforts and is responsible for sourcing Solution outcomes (ROI, KPIs) communicating them to Program Performance team, and manages dependencies across Solutions and escalates decisions as needed.

+ Other duties as assigned or requested.

**EDUCATION**

**Required**

+ Bachelor's degree in Business, Design, Healthcare Administration, Economics, Analytics or related field or relevant experience and/or education as determined by the company in lieu of bachelor's degree

**Preferred**

+ Master's degree in Business, Design, Healthcare Administration, Economics, Analytics or related field"

**EXPERIENCE**

**Required**

+ 5 years (post-graduate) in the area of specialization, including leading large projects

+ 3 years in Business or Healthcare

+ 3 years in a management or leadership role

**Preferred**

+ 3 years in Health Insurance and/or provider operations

+ 1 year in Operational Improvement

**LICENSES or CERTIFICATIONS**

**Required**

+ None

**Preferred**

+ None

**SKILLS**

+ Through knowledge of membership, rates, financial, economic and competitive data

+ Excellent written, interpersonal, communication, and presentation skills

+ Highly motivated with exceptional organizational skills, including the ability to effectively and competently handle multiple projects simultaneously and the flexibility and ability to quickly adapt to changes in work objectives, promotions, and available technology

+ Experience developing business cases, and building ROI for programs from planning through execution

+ Ability to lead within a matrixed organization to partner with clinical experts

+ Leads with a true sense of urgency with the ability to engage the workforce to do the right thing every time for our customers and clinicians

+ Experience using sketches, flow diagrams, wireframes, mockups, prototypes, member experience blueprints, and visual concepts

+ Leads with a customer and clinician-centric lens and advocates for a combined customer and clinician view in all interactions

**Language (Other than English):**

None

**Travel Requirement:**

0% - 25%

**PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS**

**Position Type**

Office-based

Teaches / trains others regularly

Occasionally

Travel regularly from the office to various work sites or from site-to-site

Rarely

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

Yes

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Occasionally

Lifting: 25 to 50 pounds

Rarely

**_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._

**_Compliance Requirement_** _: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._

_As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy._

_Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._

**Pay Range Minimum:**

$92,300.00

**Pay Range Maximum:**

$172,500.00

_Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.

For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Req ID: J264651

**Company :**

Highmark Health

**Job Description :**

**JOB SUMMARY**

This job manages the end-to-end solutioning process from concept through activation including developing the design, performance metrics, and readiness for scale of the portfolio of solutions. Works within key matrix partners across the Living Health organization to engage the comprehensive listening system, market and customer/clinician insights, manage solution development roadmaps, and testing and scaling. Collaborates with a variety of Living Health Clinician dyad partners and the Design team to ensure expert clinical resources and other enterprise resources needed for an effective design process are deployed consistently in a well-defined matrix reporting structure. Responsible for coordinating teams of project managers, process engineers, designers, partners, and experts to inventory, evaluate, streamline, and design/re-design clinical solutions. Works with clinical, analytic, and business teams to understand the pain points associated with customer journeys and define the correct solutions. Partners with activation teams to craft the project plans to deploy and scale those solutions to customers. Makes formal documentation and recommendations regarding best in class solutions that should be adopted. Once adopted, the role will provide support for for managing vendor relationships and obligations and driving adoption of those solutions.

**ESSENTIAL RESPONSIBILITIES**

+ Perform management responsibilities to include, but are not limited to: involved in hiring and termination decisions, coaching and development, rewards and recognition, performance management and staff productivity. Plan, organize, staff, direct and control the day-to-day operations of the department; develop and implement policies and programs as necessary; may have budgetary responsibility and authority.

+ Supports leadership and guides team in collaborating with stakeholders to define, plan, and design the appropriate end-to-end cross-channel experiences and solutions from a customer and clinician point of view to achieve customer engagement, clinician engagement, health outcomes, and affordability targets and in support of scaling curated health model solutions.

+ Develop analytical frameworks, approach and methodology best practices to analyze strategy issues and monitor initiatives. Participate in software/tech capability evaluations, assessing vendor solutions, collaborate with ongoing partnerships with third parties such as digital agencies, software vendors, BCBSA, and other key vendors.

+ Conveys and prioritizes needs from comprehensive listening system in collaboration with Portfolio Insights & Acceleration and other Enterprise teams in the matrix to identify client, customer and clinician needs and expectations to support solution design and personalization.

+ Participate in design sessions with design team, experts and other business partners. Applies a variety of methods and approaches to facilitate problem solving; experiments to find the best solutions.

+ Help create visual content from strategies that explain the assumptions, approaches and key tenets. Monitors progress of Solution efforts and is responsible for sourcing Solution outcomes (ROI, KPIs) communicating them to Program Performance team, and manages dependencies across Solutions and escalates decisions as needed.

+ Other duties as assigned or requested.

**EDUCATION**

**Required**

+ Bachelor's degree in Business, Design, Healthcare Administration, Economics, Analytics or related field or relevant experience and/or education as determined by the company in lieu of bachelor's degree

**Preferred**

+ Master's degree in Business, Design, Healthcare Administration, Economics, Analytics or related field"

**EXPERIENCE**

**Required**

+ 5 years (post-graduate) in the area of specialization, including leading large projects

+ 3 years in Business or Healthcare

+ 3 years in a management or leadership role

**Preferred**

+ 3 years in Health Insurance and/or provider operations

+ 1 year in Operational Improvement

**LICENSES or CERTIFICATIONS**

**Required**

+ None

**Preferred**

+ None

**SKILLS**

+ Through knowledge of membership, rates, financial, economic and competitive data

+ Excellent written, interpersonal, communication, and presentation skills

+ Highly motivated with exceptional organizational skills, including the ability to effectively and competently handle multiple projects simultaneously and the flexibility and ability to quickly adapt to changes in work objectives, promotions, and available technology

+ Experience developing business cases, and building ROI for programs from planning through execution

+ Ability to lead within a matrixed organization to partner with clinical experts

+ Leads with a true sense of urgency with the ability to engage the workforce to do the right thing every time for our customers and clinicians

+ Experience using sketches, flow diagrams, wireframes, mockups, prototypes, member experience blueprints, and visual concepts

+ Leads with a customer and clinician-centric lens and advocates for a combined customer and clinician view in all interactions

**Language (Other than English):**

None

**Travel Requirement:**

0% - 25%

**PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS**

**Position Type**

Office-based

Teaches / trains others regularly

Occasionally

Travel regularly from the office to various work sites or from site-to-site

Rarely

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

Yes

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Occasionally

Lifting: 25 to 50 pounds

Rarely

**_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._

**_Compliance Requirement_** _: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._

_As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy._

_Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._

**Pay Range Minimum:**

$92,300.00

**Pay Range Maximum:**

$172,500.00

_Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.

For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Req ID: J264650

**Company :**

Highmark Inc.

**Job Description :**

**JOB SUMMARY**

This job defines the product’s fundamental value proposition, outlines vision and execution plans, gains alignment and support from key strategic partners and stakeholders, and oversees execution of that vision, while also providing coaching and guidance to junior team members. This incumbent will attend and participate in milestone reviews with the Delivery team.

**ESSENTIAL RESPONSIBILITIES**

+ Understand the department's and the company's strategic roadmap and competitive position, and develop a holistic product vision and the corresponding product strategy to drive maximum value.

+ Actively anticipate future needs and utilize metrics and qualitative input to identify asset improvement opportunities.

+ Represent the product in all governance meetings.

+ Clearly set and communicate roadmaps, priorities, experiments, and decisions across audiences, from product team to executive levels.

+ Serve as accountable owner for the sets of products/tools within the designated portfolio

+ Identify and drive both cross-product and cross-customer value and shared learnings.

+ Guide Agile developments in the role of Product Owner.

+ Own the product backlog and use input from internal and partner teams to frequently refresh and re-prioritize the backlog.

+ Provide coaching and guidance to team members on product vision and strategic road mapping.

+ Other duties as assigned or requested.

**EXPERIENCE**

**Required**

+ 5 years of Product experience

To include:

+ 5 years with the Software Lifecycle

+ 3 years of Advanced domain experience

**Preferred**

+ 3 years with agile process

**SKILLS**

+ Business Acumen for P&Ls

+ Communication

+ Conflict Management

**EDUCATION**

**Required**

+ ​Bachelor’s degree in science, technology, mathematics or related field OR relevant experience and/or education as determined by the company in lieu of bachelor's degree.

**Preferred**

+ None

**LICENSES or CERTIFICATIONS**

**Required**

+ None

**Preferred**

+ None

**Language (Other than English)** **:**

None

**Travel Requirement:**

0% - 25%

**PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS**

**Position Type**

Office- or Remote-based

Teaches / trains others

Occasionally

Travel from the office to various work sites or from site-to-site

Rarely

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

Occasionally

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Never

Lifting: 25 to 50 pounds

Never

**_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._

**_Compliance Requirement_** **_:_** _This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies_ _._

_As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. _

_Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._

**Pay Range Minimum:**

$92,300.00

**Pay Range Maximum:**

$172,500.00

_Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.

For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Req ID: J264845

**Job Description**

This role is based remotely but if you live within a 50-mile radius of an office , you are expected to report to that location three times a week, at minimum.

**The Role**

We are seeking a dynamic individual to join GM as a **Product Manager** , with a strong focus on stakeholder alignment and strategic vision within complex global environments. This role requires a keen ability to foster relationships, navigate organizational dynamics, and lead teams in building data products - self-serve data assets, data science models, and intelligence - designed to provide insight into customer behavior and product performance.

Product Management is responsible for developing, managing, and driving product initiatives across the organization. Key tasks include executing the product vision, roadmap, and requirements. This also includes working with cross-functional teams, conducting market research, and collaborating with other teams to ensure the successful launch of new products. The role requires strong analytical skills, communication ability, and a passion for delivering exceptional products that meet customer needs

LEVEL EXPECTATIONS

+ Intermediate level professional, requiring independent judgment and decision-making on significant matters as well as experience and or specialized training typically obtained through a specialized course of academic instruction.

EXPERTISE

+ Demonstrates very good understanding of the processes and procedures relevant to own work area with the ability to exercise decision-making skills sufficient to identify and propose solutions to leadership. Understands different areas of their function and how the operations of their area relate to others.

+ Identifies and corrects non-routine problems in existing systems and processes through independent judgment. Independently identifies and applies appropriate company policies and procedures to resolve a variety of issues.

+ Works under general supervision with limited guidance and direction. Determines an appropriate course of action within broad guidelines and can handle nearly every standard or typical request independently.

COMPLEXITY

+ Exercises judgement within defined procedures and practices to determine appropriate action.

+ Applies learned techniques to drive the solution to a problem, which typically will involve coordinating and integrating efforts of a diverse team of colleagues.

+ Engages in daily interactions with subordinates and/or peers from other functional groups. These interactions typically involve the exchange or presentation of information. Required to collaborate with team members 1-2 levels above.

+ Adapts communication style to reach agreement in own area in situations of moderate complexity, demonstrates flexibility and ability to compromise.

SCOPE AND IMPACT

+ Handles a range of moderate scope problems that are frequently routine but may vary, requiring analysis of various factors. Follows through on difficult situations and is expected to see through resolution.

+ Proposes new initiatives and delivers solutions, driving cross team efforts. Recommends opportunities for process improvement to leadership & proactively anticipates needs within own area.

+ Employee’s impact is typically within their immediate work area and occasionally across their function.

**What You’ll Do**

We are looking for someone who is curious, self-motivated, and passionate about data-driven problem solving

+ Assist in the development of product strategy and roadmap to enable new revenue generating opportunities

+ Work with Lead Product Manager(s) in your assigned area to lead planning and product definition from concept to launch, and throughout the product lifecycle

+ Use multiple data sources such as market research, analytics, customer insights, and others to lead and prioritize a set Performance products across enterprise needs

+ Partner with technical teams (e.g. Program Engineering Managers) to execute requirements building definition, development, and implementation of new products

+ Provide direction to analytics, market research, and applied insights teams on what needs and concepts require investigation and validation to support new demand opportunities.

+ Own overall business case for assigned initiatives, sharing accountability for business outcomes with product marketing

+ Distill the essence of what our customers need, and represent as well-defined product briefs, Epics, and Features to create extraordinary experiences

+ Apply end-to-end channel strategy to develop experiences and products

+ Balance product feature requests vs. marketing, design, and other requirements

+ Support technical execution team from concept through launch and lifecycle planning:

+ Locate, synthesize and make visible customer information

+ Frame and drive product and other decisions balancing customer and business considerations

+ Anticipate risk throughout the technical development process

+ Define requirements and needs for product performance analytics and reporting to maintain clear visibility on how the product quality and adoption is performing in the market

+ Lead issues and uncertainties through effective decision framing and working towards resolution

**Your Skills & Abilities (Required Qualifications)**

+ Bachelor’s Degree in related field or equivalent work experience required

+ 2 - 3 years’ experience as a Product Owner/Manager

+ Strong analytical skills, including ability to arrive at insights from analytical data

+ Demonstrated ability to be a team player with skills to lead/participate in cross-functional teams.

+ Demonstrated verbal, written and presentation skills.

**Additional Job Description**

**What Can Give You a Competitive Advantage (Preferred Qualifications)**

+ Familiarity with SQL

+ Experience leading an agile product team

+ Familiarity with data science & data engineering concepts

This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.

Compensation:

+ The expected base compensation for this role is: $76,100 - $128,200. Actual base compensation within the identified range will vary based on factors relevant to the position.

+ **Bonus Potential:** An incentive pay program offers payouts based on company performance, job level, and individual performance.

+ **Benefits** : GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE. THIS INCLUDES DIRECT COMPANY SPONSORSHIP, ENTRY OF GM AS THE IMMIGRATION EMPLOYER OF RECORD ON A GOVERNMENT FORM, AND ANY WORK AUTHORIZATION REQUIRING A WRITTEN SUBMISSION OR OTHER IMMIGRATION SUPPORT FROM THE COMPANY (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, etc.)

\#LI-CC1

**About GM**

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

**Why Join Us**

We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

**Benefits Overview**

From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards Resources (https://search-careers.gm.com/en/working-at-gm/total-rewards) .

**Non-Discrimination and Equal Employment Opportunities (U.S.)**

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire (https://search-careers.gm.com/en/how-we-hire) .

**Accommodations**

General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email (Careers.Accommodations@GM.com) us or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about:

**Our Company (https://search-careers.gm.com/en/working-at-gm/)**

**Our Culture**

**How we hire​​​​​​​ (https://search-careers.gm.com/en/how-we-hire/)**

Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility.

**Explore our global location** **s**

The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?

**Enterprise Technology** plays a critical part in shaping the future of mobility. If you’re looking for the chance to leverage advanced technology to redefine the transportation landscape, enhance the customer experience and improve people’s lives, this is the opportunity for you. Join us and challenge your IT expertise and analytical skills to help create vehicles that are as smart as you are.

**In this position...**

We're looking for a talented and experienced Product Manager to take ownership of one of the most critical pieces of our global e-commerce platform: the main site navigation header. Think of this as the digital front door and the primary guide for millions of users worldwide as they explore our vast catalog.

This isn't just about links; it's about user experience, discoverability, brand representation, and ultimately, driving conversion and engagement across diverse markets and devices. You'll be the strategic owner for this foundational element, ensuring it's intuitive, performant, globally relevant, and constantly optimized.

Although this is a fully remote role, we prefer candidates who can work hybrid in our Dearborn, MI location. The ability to work eastern standard hours is required for all candidates.

Onsite work of up to three days per week may be required for candidates within commuting distance of a Ford hub location.

**What you'll do…**

+ Own the Vision & Strategy: Define the long-term vision, strategy, and roadmap for our global site navigation. This includes considering future trends, new technologies, and evolving user behaviors across different regions.

+ Be the User's Advocate: Deeply understand how users interact with our navigation today and identify pain points through user research, usability testing, and analyzing feedback. Champion improvements that make finding products effortless.

+ Drive with Data: Analyze key metrics related to navigation performance – think click-through rates, search usage originating from the nav, bounce rates on category pages, time to find products, and conversion impact. Use A/B testing and data insights to inform every decision.

+ Define Requirements: Translate user needs, business goals, and data insights into clear, concise product requirements and specifications for our design and engineering teams.

+ Collaborate Globally: Work closely with a wide range of stakeholders, including UX/UI Designers, Engineers, Data Scientists, Marketing, Merchandising, Content teams, and crucially, our regional and international teams. Ensure the navigation meets global needs while allowing for necessary localization.

+ Prioritize and Plan: Manage the product backlog for the navigation area, ruthlessly prioritizing initiatives based on impact, effort, and alignment with overall company goals.

+ Stay Informed: Keep a pulse on competitive landscape and best practices in e-commerce navigation, globally. What are other leading sites doing well? What can we learn?

+ Communicate Effectively: Clearly articulate the navigation strategy, roadmap, progress, and results to stakeholders at all levels across the organization.

+ Iterate and Optimize: Plan and execute experiments (A/B tests) to continuously improve navigation design, structure, and functionality.

**You'll have...**

+ Bachelor’s degree or a combination of education and equivalent work experience

+ 3+ years of Product Management experience specifically within an e-commerce environment. You understand the unique challenges and opportunities of online retail.

+ 2+ years of experience of successfully launching and iterating on user-facing features that delivered measurable business results in an e-commerce context.

+ 2 + years of experience working on large-scale websites or applications with a significant user base.

+ 2+ years of experience with A/B testing methodologies is essential with strong analytical skills and comfort using data to inform decisions.

**Even better, you may have…**

+ Master’s Degree in Business, Computer Science, Design or similar.

+ Experience working on products with a global scope, understanding the complexities of localization, cultural nuances, and international team collaboration.

+ Solid understanding of UX/UI principles, particularly as they apply to website navigation and information architecture. You can effectively collaborate with designers.

+ Direct experience managing site navigation, global headers, or other core site infrastructure components on a large e-commerce platform.

+ Familiarity with specific analytics platforms (e.g., Google Analytics, Adobe Analytics), A/B testing tools, or product management software (e.g., Jira, Confluence).

+ Experience with personalization or AI-driven features within navigation.

+ An understanding of SEO principles related to site structure and navigation.

+ Excellent communication, presentation, and interpersonal skills. You can influence and align diverse teams.

+ Ability to thrive in a fast-paced, dynamic environment.

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all the above? No matter what you choose, we offer a work life that works for you, including:

+ Immediate medical, dental, and prescription drug coverage

+ Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up childcare and more

+ Vehicle discount program for employees and family members, and management leases

+ Tuition assistance

+ Established and active employee resource groups

+ Paid time off for individual and team community service

+ A generous schedule of paid holidays, including the week between Christmas and New Year’s Day

+ Paid time off and the option to purchase additional vacation time.

For more information on salary and benefits, click here:
https://corporate.ford.com/content/dam/corporate/us/en-us/documents/careers/2025-benefits-and-comp-gsr-sal-plan-2.pdf

This position is a range of salary grades **6-8** .

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

\#LI-remote

\#LI-LA1

**Requisition ID** : 45748

Overview

A Product Manager is a senior individual contributor responsible for ensuring a product's value and viability within a product line. This role involves leading empowered, cross-functional product teams to solve moderate complexity customer problems that align with high value business needs. The Product Manager is accountable for the product's success, from vision to execution, and collaborates closely with various functions and stakeholders to deliver valuable, viable, usable, and feasible solutions.

Recruiting for this role ends on December 7, 2025

Key Responsibilities

+ Product Accountability

+ Responsible and accountable for the product's value and viability, including profit and loss

+ Formulate and achieve Key Performance Indicators (KPIs) for identified problems to solve.

+ Drive strategy-aligned solutions to achieve product profit and loss objectives.

+ Measure KPIs and analyze outcomes to inform future strategies.

+ Vision and Strategy

+ Co-create, own, and evangelize the product vision, strategy, and roadmap.

+ Align product objectives with the product line and business goals.

+ Co-create in collaboration with business stakeholders, engineering, experience, and delivery.

+ Market and User Engagement

+ Conduct user research and competitive analysis.

+ Engage the team with users and stakeholders through continuous research and direct interactions.

+ Collaborate and guide the team toward solutions that address priority user and business needs.

+ Apply analytical skills to analyze data and derive actionable insights.

+ Adopt innovative and experimental approaches to solving complex problems.

+ Collaboration and Teamwork

+ Work side-by-side with cross-functional (business, engineering, experience, and delivery) team members to achieve KPI outcomes.

+ Promote a product operating model that emphasizes outcomes over output (minimize overproduction while maximizing value).

+ Build empowered teams and product communities who exhibit collective product ownership.

+ Continuous Improvement

+ Remove obstacles for the team and ensure smooth flow of continuous value achievement.

+ Promote and drive rapid, emergent, and ongoing learning and adaptation to meet objectives.

+ Drive innovation and improvement of the process to drive out waste and accelerate value achievement.

+ Spread knowledge and best practices within the product vertical community.

Qualifications

Required

+ Education: Bachelor's degree in business, Marketing, Engineering, or a related field.

+ 8+ years of proven experience in lean product management or related roles.

+ 3+ years enterprise scale experience across multiple business areas.

+ Must be able to travel 0-10%, on average, based on the work you do and the clients and industries/sectors you serve.

+ Limited immigration sponsorship may be available

Preferred Qualifications

+ Preferred Education: An MBA or related advanced degree is preferred.

+ Preferred Experience:

+ Demonstrated experience in modern product craft of delivering the right thing, in the right way, at the right time. Significant experience in lean product management craft and domain (tools, methods, and practices). Seen as a leader in this space.

+ Proven accountability for value, viability and P&L objectives for a product and for an empowered product team.

+ Preferred Skills

+ Communication: Clear and effective communication with team members, stakeholders, and customers. Excellent communication and collaboration abilities.

+ Leadership: Ability to lead and inspire cross-functional teams, fostering collaboration and collective movement toward product goals. Ability to influence at all organizational levels through inclusion and leadership.

+ Customer-Centricity: Deep understanding of customer needs and engagement patterns, driving teams to deliver solutions that customers love and that work for the business. Expertise in applying customer-centric methods and practices.

+ Strategic Thinking: Ability to develop and execute a strategic vision for the product, aligning it with broader business objectives.

+ Exceptional analytical and problem-solving skills.

+ Detail-oriented, organized, and visionary.

+ Learning-forward, experimental, and value-oriented mindset.

+ Ability to navigate complexity and uncertainty.

+ Quick to reach expert-level knowledge within the product domain being served.

+ Preferred Personal Traits

+ Strong leadership capabilities.

+ Customer-centric mindset.

+ Ability to work as an individual contributor in a collaborative, cross-functional team.

+ Humble, curious, and learning-forward mindset.

+ Favor small step action and evidence over detailed upfront planning and precision aiming.

+ Experience with lean solutions and rapid, inexpensive experimentation to emerge the right thing, int the right way, at the right time.

+ High levels of continuous customer and user engagement.

Conclusion

The Product Manager plays a crucial role in ensuring the success of our high value, moderately complex products by balancing customer needs with business objectives. This role requires a blend of strategic vision, analytical skills, and collaborative teamwork to deliver valuable, viable, usable, and feasible solutions. It demands significant experience in the modern product management craft and a drive for continuous improvement.

Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $102,500 to $210,600.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

EA_ExpHire

EA_ITS_ExpHire

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

**Position Summary**

The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed in order to prepare for future supervisory responsibilities, completes basic operations and management skills training, and also learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.

Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions. These key leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions:

1. Management

+ Work effectively with store management and store crews

+ Supervise the store’s crew through assigning, directing and following up of all activities

+ Effectively communicate information both to and from store management and crews2. Customer Service

+ Assist customers with their questions, problems and complaints

+ Promote CVS customer service culture. (Greet, offer help, and thank)

+ Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers

+ Maintain customer/patient confidentiality

+ **Required Qualifications** Deductive reasoning ability, analytical skills and computer skills. Advanced communication skills. Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed. **Preferred Qualifications**

+ Experience in retail **Education** High School diploma or equivalent preferred but not required.

**Anticipated Weekly Hours**

29

**Time Type**

Part time

**Pay Range**

The typical pay range for this role is:

$16.00 - $26.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

**Great benefits for great people**

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .

+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 08/27/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.