Industrial Production Managers

**Join us and inspire with every cup!**

At Starbucks, it’s all about connection. People are at the heart of who we are, especially the people that are a part of our store team. We connect with each other, our customers and our communities to make a positive impact every day. We believe in working together to make a difference and in celebrating our shared success, which is why we call ourselves Starbucks “partners.” Starbucks is a place of warmth and belonging, where everyone is welcome, and we value the unique experiences that each partner brings to our team!

As a Starbucks **shift supervisor** , you’ll be a role model of the store operations standards that define our _Starbucks Experience._ You’ll lead each shift, working alongside a team of baristas to deliver quality customer service and expertly-crafted products. You’ll be in an energetic store environment where you’ll have the ability to positively influence and guide others, maintain an encouraging team environment, and grow your leadership skills. We believe our shift supervisors are leaders in creating an uplifting experience for our customers and partners alike.

**You’d make a great shift supervisor if you:**

+ Take initiative and act as a role model to others.

+ Enjoy working as a team and motivating others.

+ Understand how to create a great customer service experience.

+ Have a focus on quality and take pride in your work.

+ Are confident in leading, deploying, and guiding others.

+ Are open to learning new things (especially the latest beverage recipe!)

+ Are experienced with responsibilities like cash-handling and store safety.

+ Can keep cool and calm in a fast-paced, energetic work environment.

+ Have excellent communications skills.

From free coffee to competitive pay, Starbucks is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time partners. Benefits include 100% tuition coverage through our _Starbucks College Achievement Plan_ , health coverage with a variety of plans to choose from, and stock & savings programs like our equity reward program, _Bean Stock_ . What’s more, Starbucks offers flexible scheduling and opportunities for paid time off. Visit starbucksbenefits.com for details.

Benefit Information (https://www.starbucksbenefits.com)

**Summary of Experience**

+ Customer service experience in a retail or restaurant environment - 1 year

**Basic Qualifications**

+ Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation

+ Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays

+ Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodations

+ Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers

+ Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients

+ At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees

**Knowledge, Skills and Abilities**

+ Ability to direct the work of others

+ Ability to learn quickly

+ Effective oral communication skills

+ Knowledge of the retail environment

+ Strong interpersonal skills

+ Ability to work as part of a team

+ Ability to build relationships

_As a Starbucks_ _partner_ _, you (and your family) will have access to medical, dental, vision,_ _basic_ _and supplemental_ _life insurance_ _, and_ _other voluntary insurance benefits_ _._ _Partners have access to_ _short_ _-_ _term and long_ _-_ _term disability,_ _paid parental leave,_ _f_ _amily_ _e_ _xpansion_ _r_ _eimbursement,_ _paid vacation_ _that_ _accrue_ _s starting_ _at .01961 hours based on a_ _40 hour_ _week up to_ _40 hours_ _annually (_ _64 hours_ _in California)_ _after an introductory period_ _,_ _sick time (_ _accrued at_ _1 hour for every_ _25 or 30 hours worked_ _,_ _depending on work location_ _),_ _and_ _additional pay_ _if working_ _on_ _one of_ _eight_ _observed_ _holidays_ _._ _Starbucks also offers_ _eligible partners_ _participation in a_ _401(k)-retirement_ _plan_ _with employer match_ _,_ _a_ _discounted company stock_ _program_ _(S.I.P.), Starbucks equity program_ _(_ _Bean Stock_ _)_ _,_ _incentivized_ _emergency savings,_ _and_ _financial well-being tools_ _._ _Additionally, Starbucks offers_ _100%_ _upfront_ _tuition_ _coverage_ _for a first-time bachelor’s degree through Arizona_ _State University’s online program_ _via_ _the_ _Starbucks College Achievement Plan_ _, student loan management resources_ _,_ _and access to other educational_ _opportunities_ _._ _You will also have access to backup care_ _and_ _DACA reimbursement._ _Starbucks will_ _comply with_ _any applicable state and local laws_ _regarding_ _employee leave benefits, including, but not limited to providing time off_ _pursuant to_ _the Colorado Healthy Families and Workplaces Act,_ _in accordance with_ _its_ _plans and_ _policies._ _This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative._

_For_ _additional_ _information regarding partner_ _perks_ _and more_ _detailed_ _information_ _regarding_ _benefits, go to_ _starbucksbenefits.com_ _._

_At Starbucks, it is typical for new partners to be hired at the entry point of the range for their role, which is based upon geographic location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate._

_Starbucks is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, marital status, military or veteran status, gender identity and expression, genetic information, or any other factor protected by law._

_We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply._

_Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at_ [email protected]_ _._

**551640BR**

**Title:**

Associate Team Leader

**Our Company** **:**

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a connected culture, valuing diversity and inclusion and making everyone feel like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Horizons 2025. Our end goal is simple: bigger ambitions, faster transformation, and extraordinary results. It's an exciting time to be a part of H&R Block!

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

**A Typical Day...**

Joining us as an **Associate Team Leader** , you'll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. You'll begin working a flexible part-time schedule in early December as you ramp up for the busy tax season and transition to a full-time schedule from January through April.

**Job ID:**

551640BR

**City:**

SAN TAN VALLEY

**State:**

Arizona

**It would be even better if you also had...** **:**

+ Experience supervising or managing people

+ History of delivering outstanding customer experiences

**Why Work for Us**

At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

+ **Employee Assistance Program** with Health Advocate.

+ **Wellbeing program** , BetterYou, to help you build healthy habits.

+ **Neurodiversity and caregiver support** available to you and your family.

+ **Various discounts** on everyday items and services.

+ **Benefits with additional eligibility requirements** : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.

+ Click here to check out all available benefits (https://www.blockbenefits.com) .

**The Community You Will Join:**

At H&R Block we remain committed to building a Connected Culture – one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

**If you're looking to make an impact, H&R Block is the place for you.**

**What you'll bring to the team...** **:**

+ Support the Multi-Unit Team Leader, serving as onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block

+ Execute and hold all tax office associates accountable to Service Standards execution and client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary

+ Serve as point of contact for onsite escalated client service concerns

+ Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary

+ Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience

+ Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals

+ Lead daily huddles and communicate essential information to office associates

**Your Expertise**

+ Prior experience working in customer service or similar role

+ Strong organizational skills and ability to plan and manage day-to-day office operations

+ Customer-centric mindset and strong communication skills

+ Computer proficient with the ability to use MS Office

+ Demonstrated ability to work independently with minimal supervision

+ Positive attitude

+ Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs

+ High school diploma / equivalent or higher

**Posting Title:**

Associate Team Leader

**Sponsored Job:**

\#2661

**Join us and inspire with every cup!**

At Starbucks, it’s all about connection. People are at the heart of who we are, especially the people that are a part of our store team. We connect with each other, our customers and our communities to make a positive impact every day. We believe in working together to make a difference and in celebrating our shared success, which is why we call ourselves Starbucks “partners.” Starbucks is a place of warmth and belonging, where everyone is welcome, and we value the unique experiences that each partner brings to our team!

As a Starbucks **shift supervisor** , you’ll be a role model of the store operations standards that define our _Starbucks Experience._ You’ll lead each shift, working alongside a team of baristas to deliver quality customer service and expertly-crafted products. You’ll be in an energetic store environment where you’ll have the ability to positively influence and guide others, maintain an encouraging team environment, and grow your leadership skills. We believe our shift supervisors are leaders in creating an uplifting experience for our customers and partners alike.

**You’d make a great shift supervisor if you:**

+ Take initiative and act as a role model to others.

+ Enjoy working as a team and motivating others.

+ Understand how to create a great customer service experience.

+ Have a focus on quality and take pride in your work.

+ Are confident in leading, deploying, and guiding others.

+ Are open to learning new things (especially the latest beverage recipe!)

+ Are experienced with responsibilities like cash-handling and store safety.

+ Can keep cool and calm in a fast-paced, energetic work environment.

+ Have excellent communications skills.

From free coffee to competitive pay, Starbucks is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time partners. Benefits include 100% tuition coverage through our _Starbucks College Achievement Plan_ , health coverage with a variety of plans to choose from, and stock & savings programs like our equity reward program, _Bean Stock_ . What’s more, Starbucks offers flexible scheduling and opportunities for paid time off. Visit starbucksbenefits.com for details.

Benefit Information (https://www.starbucksbenefits.com)

**Summary of Experience**

+ Customer service experience in a retail or restaurant environment - 1 year

**Basic Qualifications**

+ Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation

+ Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays

+ Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodations

+ Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers

+ Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients

+ At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees

**Knowledge, Skills and Abilities**

+ Ability to direct the work of others

+ Ability to learn quickly

+ Effective oral communication skills

+ Knowledge of the retail environment

+ Strong interpersonal skills

+ Ability to work as part of a team

+ Ability to build relationships

_As a Starbucks_ _partner_ _, you (and your family) will have access to medical, dental, vision,_ _basic_ _and supplemental_ _life insurance_ _, and_ _other voluntary insurance benefits_ _._ _Partners have access to_ _short_ _-_ _term and long_ _-_ _term disability,_ _paid parental leave,_ _f_ _amily_ _e_ _xpansion_ _r_ _eimbursement,_ _paid vacation_ _that_ _accrue_ _s starting_ _at .01961 hours based on a_ _40 hour_ _week up to_ _40 hours_ _annually (_ _64 hours_ _in California)_ _after an introductory period_ _,_ _sick time (_ _accrued at_ _1 hour for every_ _25 or 30 hours worked_ _,_ _depending on work location_ _),_ _and_ _additional pay_ _if working_ _on_ _one of_ _eight_ _observed_ _holidays_ _._ _Starbucks also offers_ _eligible partners_ _participation in a_ _401(k)-retirement_ _plan_ _with employer match_ _,_ _a_ _discounted company stock_ _program_ _(S.I.P.), Starbucks equity program_ _(_ _Bean Stock_ _)_ _,_ _incentivized_ _emergency savings,_ _and_ _financial well-being tools_ _._ _Additionally, Starbucks offers_ _100%_ _upfront_ _tuition_ _coverage_ _for a first-time bachelor’s degree through Arizona_ _State University’s online program_ _via_ _the_ _Starbucks College Achievement Plan_ _, student loan management resources_ _,_ _and access to other educational_ _opportunities_ _._ _You will also have access to backup care_ _and_ _DACA reimbursement._ _Starbucks will_ _comply with_ _any applicable state and local laws_ _regarding_ _employee leave benefits, including, but not limited to providing time off_ _pursuant to_ _the Colorado Healthy Families and Workplaces Act,_ _in accordance with_ _its_ _plans and_ _policies._ _This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative._

_For_ _additional_ _information regarding partner_ _perks_ _and more_ _detailed_ _information_ _regarding_ _benefits, go to_ _starbucksbenefits.com_ _._

_At Starbucks, it is typical for new partners to be hired at the entry point of the range for their role, which is based upon geographic location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate._

_Starbucks is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, marital status, military or veteran status, gender identity and expression, genetic information, or any other factor protected by law._

_We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply._

_Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at_ [email protected]_ _._

**Join us and inspire with every cup!**

At Starbucks, it’s all about connection. People are at the heart of who we are, especially the people that are a part of our store team. We connect with each other, our customers and our communities to make a positive impact every day. We believe in working together to make a difference and in celebrating our shared success, which is why we call ourselves Starbucks “partners.” Starbucks is a place of warmth and belonging, where everyone is welcome, and we value the unique experiences that each partner brings to our team!

As a Starbucks **shift supervisor** , you’ll be a role model of the store operations standards that define our _Starbucks Experience._ You’ll lead each shift, working alongside a team of baristas to deliver quality customer service and expertly-crafted products. You’ll be in an energetic store environment where you’ll have the ability to positively influence and guide others, maintain an encouraging team environment, and grow your leadership skills. We believe our shift supervisors are leaders in creating an uplifting experience for our customers and partners alike.

**You’d make a great shift supervisor if you:**

+ Take initiative and act as a role model to others.

+ Enjoy working as a team and motivating others.

+ Understand how to create a great customer service experience.

+ Have a focus on quality and take pride in your work.

+ Are confident in leading, deploying, and guiding others.

+ Are open to learning new things (especially the latest beverage recipe!)

+ Are experienced with responsibilities like cash-handling and store safety.

+ Can keep cool and calm in a fast-paced, energetic work environment.

+ Have excellent communications skills.

From free coffee to competitive pay, Starbucks is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time partners. Benefits include 100% tuition coverage through our _Starbucks College Achievement Plan_ , health coverage with a variety of plans to choose from, and stock & savings programs like our equity reward program, _Bean Stock_ . What’s more, Starbucks offers flexible scheduling and opportunities for paid time off. Visit starbucksbenefits.com for details.

Benefit Information (https://www.starbucksbenefits.com)

**Summary of Experience**

+ Customer service experience in a retail or restaurant environment - 1 year

**Basic Qualifications**

+ Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation

+ Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays

+ Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodations

+ Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers

+ Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients

+ At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees

**Knowledge, Skills and Abilities**

+ Ability to direct the work of others

+ Ability to learn quickly

+ Effective oral communication skills

+ Knowledge of the retail environment

+ Strong interpersonal skills

+ Ability to work as part of a team

+ Ability to build relationships

_As a Starbucks_ _partner_ _, you (and your family) will have access to medical, dental, vision,_ _basic_ _and supplemental_ _life insurance_ _, and_ _other voluntary insurance benefits_ _._ _Partners have access to_ _short_ _-_ _term and long_ _-_ _term disability,_ _paid parental leave,_ _f_ _amily_ _e_ _xpansion_ _r_ _eimbursement,_ _paid vacation_ _that_ _accrue_ _s starting_ _at .01961 hours based on a_ _40 hour_ _week up to_ _40 hours_ _annually (_ _64 hours_ _in California)_ _after an introductory period_ _,_ _sick time (_ _accrued at_ _1 hour for every_ _25 or 30 hours worked_ _,_ _depending on work location_ _),_ _and_ _additional pay_ _if working_ _on_ _one of_ _eight_ _observed_ _holidays_ _._ _Starbucks also offers_ _eligible partners_ _participation in a_ _401(k)-retirement_ _plan_ _with employer match_ _,_ _a_ _discounted company stock_ _program_ _(S.I.P.), Starbucks equity program_ _(_ _Bean Stock_ _)_ _,_ _incentivized_ _emergency savings,_ _and_ _financial well-being tools_ _._ _Additionally, Starbucks offers_ _100%_ _upfront_ _tuition_ _coverage_ _for a first-time bachelor’s degree through Arizona_ _State University’s online program_ _via_ _the_ _Starbucks College Achievement Plan_ _, student loan management resources_ _,_ _and access to other educational_ _opportunities_ _._ _You will also have access to backup care_ _and_ _DACA reimbursement._ _Starbucks will_ _comply with_ _any applicable state and local laws_ _regarding_ _employee leave benefits, including, but not limited to providing time off_ _pursuant to_ _the Colorado Healthy Families and Workplaces Act,_ _in accordance with_ _its_ _plans and_ _policies._ _This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative._

_For_ _additional_ _information regarding partner_ _perks_ _and more_ _detailed_ _information_ _regarding_ _benefits, go to_ _starbucksbenefits.com_ _._

_At Starbucks, it is typical for new partners to be hired at the entry point of the range for their role, which is based upon geographic location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate._

_Starbucks is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, marital status, military or veteran status, gender identity and expression, genetic information, or any other factor protected by law._

_We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply._

_Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at_ [email protected]_ _._

**Join us and inspire with every cup!**

At Starbucks, it’s all about connection. People are at the heart of who we are, especially the people that are a part of our store team. We connect with each other, our customers and our communities to make a positive impact every day. We believe in working together to make a difference and in celebrating our shared success, which is why we call ourselves Starbucks “partners.” Starbucks is a place of warmth and belonging, where everyone is welcome, and we value the unique experiences that each partner brings to our team!

As a Starbucks **shift supervisor** , you’ll be a role model of the store operations standards that define our _Starbucks Experience._ You’ll lead each shift, working alongside a team of baristas to deliver quality customer service and expertly-crafted products. You’ll be in an energetic store environment where you’ll have the ability to positively influence and guide others, maintain an encouraging team environment, and grow your leadership skills. We believe our shift supervisors are leaders in creating an uplifting experience for our customers and partners alike.

**You’d make a great shift supervisor if you:**

+ Take initiative and act as a role model to others.

+ Enjoy working as a team and motivating others.

+ Understand how to create a great customer service experience.

+ Have a focus on quality and take pride in your work.

+ Are confident in leading, deploying, and guiding others.

+ Are open to learning new things (especially the latest beverage recipe!)

+ Are experienced with responsibilities like cash-handling and store safety.

+ Can keep cool and calm in a fast-paced, energetic work environment.

+ Have excellent communications skills.

From free coffee to competitive pay, Starbucks is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time partners. Benefits include 100% tuition coverage through our _Starbucks College Achievement Plan_ , health coverage with a variety of plans to choose from, and stock & savings programs like our equity reward program, _Bean Stock_ . What’s more, Starbucks offers flexible scheduling and opportunities for paid time off. Visit starbucksbenefits.com for details.

Benefit Information (https://www.starbucksbenefits.com)

**Summary of Experience**

+ Customer service experience in a retail or restaurant environment - 1 year

**Basic Qualifications**

+ Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation

+ Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays

+ Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodations

+ Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers

+ Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients

+ At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees

**Knowledge, Skills and Abilities**

+ Ability to direct the work of others

+ Ability to learn quickly

+ Effective oral communication skills

+ Knowledge of the retail environment

+ Strong interpersonal skills

+ Ability to work as part of a team

+ Ability to build relationships

_As a Starbucks_ _partner_ _, you (and your family) will have access to medical, dental, vision,_ _basic_ _and supplemental_ _life insurance_ _, and_ _other voluntary insurance benefits_ _._ _Partners have access to_ _short_ _-_ _term and long_ _-_ _term disability,_ _paid parental leave,_ _f_ _amily_ _e_ _xpansion_ _r_ _eimbursement,_ _paid vacation_ _that_ _accrue_ _s starting_ _at .01961 hours based on a_ _40 hour_ _week up to_ _40 hours_ _annually (_ _64 hours_ _in California)_ _after an introductory period_ _,_ _sick time (_ _accrued at_ _1 hour for every_ _25 or 30 hours worked_ _,_ _depending on work location_ _),_ _and_ _additional pay_ _if working_ _on_ _one of_ _eight_ _observed_ _holidays_ _._ _Starbucks also offers_ _eligible partners_ _participation in a_ _401(k)-retirement_ _plan_ _with employer match_ _,_ _a_ _discounted company stock_ _program_ _(S.I.P.), Starbucks equity program_ _(_ _Bean Stock_ _)_ _,_ _incentivized_ _emergency savings,_ _and_ _financial well-being tools_ _._ _Additionally, Starbucks offers_ _100%_ _upfront_ _tuition_ _coverage_ _for a first-time bachelor’s degree through Arizona_ _State University’s online program_ _via_ _the_ _Starbucks College Achievement Plan_ _, student loan management resources_ _,_ _and access to other educational_ _opportunities_ _._ _You will also have access to backup care_ _and_ _DACA reimbursement._ _Starbucks will_ _comply with_ _any applicable state and local laws_ _regarding_ _employee leave benefits, including, but not limited to providing time off_ _pursuant to_ _the Colorado Healthy Families and Workplaces Act,_ _in accordance with_ _its_ _plans and_ _policies._ _This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative._

_For_ _additional_ _information regarding partner_ _perks_ _and more_ _detailed_ _information_ _regarding_ _benefits, go to_ _starbucksbenefits.com (file:///C:/Users/rofunk/AppData/Local/Microsoft/Windows/INetCache/Content.Outlook/EHRXPAYM/starbucksbenefits.com)_ _._

_At Starbucks, it is typical for new partners to be hired at the entry point of the range for their role, which is based upon geographic location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate._

_Starbucks is an Equal Opportunity Employer._ _All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, marital status, military or veteran status, gender identity and expression, genetic information, or any other factor protected by law._

_We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply._

_Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at_ [email protected]_ _._

**Join us and inspire with every cup!**

At Starbucks, it’s all about connection. People are at the heart of who we are, especially the people that are a part of our store team. We connect with each other, our customers and our communities to make a positive impact every day. We believe in working together to make a difference and in celebrating our shared success, which is why we call ourselves Starbucks “partners.” Starbucks is a place of warmth and belonging, where everyone is welcome, and we value the unique experiences that each partner brings to our team!

As a Starbucks **shift supervisor** , you’ll be a role model of the store operations standards that define our _Starbucks Experience._ You’ll lead each shift, working alongside a team of baristas to deliver quality customer service and expertly-crafted products. You’ll be in an energetic store environment where you’ll have the ability to positively influence and guide others, maintain an encouraging team environment, and grow your leadership skills. We believe our shift supervisors are leaders in creating an uplifting experience for our customers and partners alike.

**You’d make a great shift supervisor if you:**

+ Take initiative and act as a role model to others.

+ Enjoy working as a team and motivating others.

+ Understand how to create a great customer service experience.

+ Have a focus on quality and take pride in your work.

+ Are confident in leading, deploying, and guiding others.

+ Are open to learning new things (especially the latest beverage recipe!)

+ Are experienced with responsibilities like cash-handling and store safety.

+ Can keep cool and calm in a fast-paced, energetic work environment.

+ Have excellent communications skills.

From free coffee to competitive pay, Starbucks is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time partners. Benefits include 100% tuition coverage through our _Starbucks College Achievement Plan_ , health coverage with a variety of plans to choose from, and stock & savings programs like our equity reward program, _Bean Stock_ . What’s more, Starbucks offers flexible scheduling and opportunities for paid time off. Visit starbucksbenefits.com for details.

Benefit Information (https://www.starbucksbenefits.com)

**Summary of Experience**

+ Customer service experience in a retail or restaurant environment - 1 year

**Basic Qualifications**

+ Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation

+ Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays

+ Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodations

+ Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers

+ Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients

+ At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees

**Knowledge, Skills and Abilities**

+ Ability to direct the work of others

+ Ability to learn quickly

+ Effective oral communication skills

+ Knowledge of the retail environment

+ Strong interpersonal skills

+ Ability to work as part of a team

+ Ability to build relationships

_As a Starbucks_ _partner_ _, you (and your family) will have access to medical, dental, vision,_ _basic_ _and supplemental_ _life insurance_ _, and_ _other voluntary insurance benefits_ _._ _Partners have access to_ _short_ _-_ _term and long_ _-_ _term disability,_ _paid parental leave,_ _f_ _amily_ _e_ _xpansion_ _r_ _eimbursement,_ _paid vacation_ _that_ _accrue_ _s starting_ _at .01961 hours based on a_ _40 hour_ _week up to_ _40 hours_ _annually (_ _64 hours_ _in California)_ _after an introductory period_ _,_ _sick time (_ _accrued at_ _1 hour for every_ _25 or 30 hours worked_ _,_ _depending on work location_ _),_ _and_ _additional pay_ _if working_ _on_ _one of_ _eight_ _observed_ _holidays_ _._ _Starbucks also offers_ _eligible partners_ _participation in a_ _401(k)-retirement_ _plan_ _with employer match_ _,_ _a_ _discounted company stock_ _program_ _(S.I.P.), Starbucks equity program_ _(_ _Bean Stock_ _)_ _,_ _incentivized_ _emergency savings,_ _and_ _financial well-being tools_ _._ _Additionally, Starbucks offers_ _100%_ _upfront_ _tuition_ _coverage_ _for a first-time bachelor’s degree through Arizona_ _State University’s online program_ _via_ _the_ _Starbucks College Achievement Plan_ _, student loan management resources_ _,_ _and access to other educational_ _opportunities_ _._ _You will also have access to backup care_ _and_ _DACA reimbursement._ _Starbucks will_ _comply with_ _any applicable state and local laws_ _regarding_ _employee leave benefits, including, but not limited to providing time off_ _pursuant to_ _the Colorado Healthy Families and Workplaces Act,_ _in accordance with_ _its_ _plans and_ _policies._ _This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative._

_For_ _additional_ _information regarding partner_ _perks_ _and more_ _detailed_ _information_ _regarding_ _benefits, go to_ _starbucksbenefits.com_ _._

_At Starbucks, it is typical for new partners to be hired at the entry point of the range for their role, which is based upon geographic location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate._

_Starbucks is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, marital status, military or veteran status, gender identity and expression, genetic information, or any other factor protected by law._

_We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply._

_Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at_ [email protected]_ _._

**Join us and inspire with every cup!**

At Starbucks, it’s all about connection. People are at the heart of who we are, especially the people that are a part of our store team. We connect with each other, our customers and our communities to make a positive impact every day. We believe in working together to make a difference and in celebrating our shared success, which is why we call ourselves Starbucks “partners.” Starbucks is a place of warmth and belonging, where everyone is welcome, and we value the unique experiences that each partner brings to our team!

As a Starbucks **shift supervisor** , you’ll be a role model of the store operations standards that define our _Starbucks Experience._ You’ll lead each shift, working alongside a team of baristas to deliver quality customer service and expertly-crafted products. You’ll be in an energetic store environment where you’ll have the ability to positively influence and guide others, maintain an encouraging team environment, and grow your leadership skills. We believe our shift supervisors are leaders in creating an uplifting experience for our customers and partners alike.

**You’d make a great shift supervisor if you:**

+ Take initiative and act as a role model to others.

+ Enjoy working as a team and motivating others.

+ Understand how to create a great customer service experience.

+ Have a focus on quality and take pride in your work.

+ Are confident in leading, deploying, and guiding others.

+ Are open to learning new things (especially the latest beverage recipe!)

+ Are experienced with responsibilities like cash-handling and store safety.

+ Can keep cool and calm in a fast-paced, energetic work environment.

+ Have excellent communications skills.

From free coffee to competitive pay, Starbucks is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time partners. Benefits include 100% tuition coverage through our _Starbucks College Achievement Plan_ , health coverage with a variety of plans to choose from, and stock & savings programs like our equity reward program, _Bean Stock_ . What’s more, Starbucks offers flexible scheduling and opportunities for paid time off. Visit starbucksbenefits.com for details.

Benefit Information (https://www.starbucksbenefits.com)

**Summary of Experience**

+ Customer service experience in a retail or restaurant environment - 1 year

**Basic Qualifications**

+ Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation

+ Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays

+ Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodations

+ Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers

+ Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients

+ At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees

**Knowledge, Skills and Abilities**

+ Ability to direct the work of others

+ Ability to learn quickly

+ Effective oral communication skills

+ Knowledge of the retail environment

+ Strong interpersonal skills

+ Ability to work as part of a team

+ Ability to build relationships

_As a Starbucks_ _partner_ _, you (and your family) will have access to medical, dental, vision,_ _basic_ _and supplemental_ _life insurance_ _, and_ _other voluntary insurance benefits_ _._ _Partners have access to_ _short_ _-_ _term and long_ _-_ _term disability,_ _paid parental leave,_ _f_ _amily_ _e_ _xpansion_ _r_ _eimbursement,_ _paid vacation_ _that_ _accrue_ _s starting_ _at .01961 hours based on a_ _40 hour_ _week up to_ _40 hours_ _annually (_ _64 hours_ _in California)_ _after an introductory period_ _,_ _sick time (_ _accrued at_ _1 hour for every_ _25 or 30 hours worked_ _,_ _depending on work location_ _),_ _and_ _additional pay_ _if working_ _on_ _one of_ _eight_ _observed_ _holidays_ _._ _Starbucks also offers_ _eligible partners_ _participation in a_ _401(k)-retirement_ _plan_ _with employer match_ _,_ _a_ _discounted company stock_ _program_ _(S.I.P.), Starbucks equity program_ _(_ _Bean Stock_ _)_ _,_ _incentivized_ _emergency savings,_ _and_ _financial well-being tools_ _._ _Additionally, Starbucks offers_ _100%_ _upfront_ _tuition_ _coverage_ _for a first-time bachelor’s degree through Arizona_ _State University’s online program_ _via_ _the_ _Starbucks College Achievement Plan_ _, student loan management resources_ _,_ _and access to other educational_ _opportunities_ _._ _You will also have access to backup care_ _and_ _DACA reimbursement._ _Starbucks will_ _comply with_ _any applicable state and local laws_ _regarding_ _employee leave benefits, including, but not limited to providing time off_ _pursuant to_ _the Colorado Healthy Families and Workplaces Act,_ _in accordance with_ _its_ _plans and_ _policies._ _This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative._

_For_ _additional_ _information regarding partner_ _perks_ _and more_ _detailed_ _information_ _regarding_ _benefits, go to_ _starbucksbenefits.com_ _._

_At Starbucks, it is typical for new partners to be hired at the entry point of the range for their role, which is based upon geographic location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate._

_Starbucks is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, marital status, military or veteran status, gender identity and expression, genetic information, or any other factor protected by law._

_We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply._

_Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at_ [email protected]_ _._

Everything we do at Sunrun is driven by a determination to transform the way we power our lives. We know that starts at the individual employee level. We strive to foster an environment you can thrive in through our commitment to diversity, inclusion and belonging.

**Company Overview:**

Sunrun is a leading residential solar company dedicated to providing sustainable and affordable energy solutions to customers across the US. Our innovative products and services empower homeowners to harness the power of the sun, reduce their energy costs, and contribute to a greener planet. We are committed to excellence in everything we do, from the design and installation of solar systems to the customer experience and ongoing customer relationship.

**Position Summary:**

We are seeking an experienced Staff Product Manager to lead the development of our Business Process Management & Workflow domain. As a Staff Product Manager, you will be responsible for highly interconnected work across multiple teams and expected to deliver user-friendly products that streamline operations and ensure a great customer experience. This role requires a deep understanding of end-to-end business operations, along with the ability to effectively launch and scale new products across multiple use cases and user groups.

**Key Responsibilities:**

**Product Strategy and Vision:**

+ Develop a product vision and strategy for Business Process Management / Workflow in support of Sunrun’s overall goals and objectives

**Product Development:**

+ Lead the full product lifecycle, including; discovery, requirements definition, prioritization, execution, roadmap development, and deprecation (if applicable)

+ Assess feature value and performance metrics in partnership with finance and business teams. Drive prioritization to achieve the most effective outcomes.

+ Support requirements definition through the use of wireframes, process flows, user stories, product briefs, and other supporting artifacts

+ Identify dependencies across teams and opportunities for consolidation to accelerate product time to value

+ Define and track key performance metrics to measure product and feature success and drive continuous improvement.

**Customer Focus:**

+ Conduct user research leveraging various methodologies to gather insights and validate product concepts

+ Deliver an intuitive user experience that delights internal customers, produces quick and meaningful insights, and enables expedient operational execution and triage

**Collaboration and Communication:**

+ Drive cross-functional product roadmap alignment and decisions across business teams, products, and engineering.

+ Clearly and succinctly communicate product plans, progress, and outcomes across all levels of the organization

**Qualifications:**

+ Bachelor’s degree in Business, Engineering, or a related field; MBA or advanced degree preferred.

+ 7-10 years of product management experience, with a focus on business process management, workflow, ordering & fulfillment, construction project management, or related areas.

+ Strong analytical and problem-solving skills, with the ability to make data-driven decisions.

+ Excellent communication and interpersonal skills, with the ability to influence and collaborate effectively at all levels of the organization.

+ Understanding of customer-centric product design and development methodologies.

+ Experience working in solar, construction, or renewable energy industry a plus.

**Recruiter:**

Tyrone Taylor ([email protected])

_Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to acts, such as The Equal Pay Transparency Act. It assumes that the successful candidate will be located in markets within the United States that warrant the compensation listed._ _Candidates in locations outside this local area may have a different starting salary range for this opportunity which may be higher or lower._ _Please speak with your recruiter to learn more._

_Starting salary/wage for this opportunity:_

181,269.70 to 217,523.65

_Other rewards may include annual bonus eligibility, which is based on company and individual performance, short and long term incentives, and program-specific awards. Sunrun provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and paid time off (PTO). A candidate’s salary history will not be used in compensation decisions._

This description sets forth the general nature and level of the qualifications and duties required of employees in this job classification, as well as some of the essential functions of this role. It is not designed to be a comprehensive inventory of all essential duties and qualifications. If you have a disability or special need that may require reasonable accommodation in order to participate in the hiring process or to perform this role if you are offered employment, please let us know by contacting us at [email protected] .

Sunrun is proud to be an equal opportunity employer that does not tolerate discrimination or harassment of any kind. Our commitment to Diversity, Inclusion & Belonging drives our ability to build diverse teams and develop inclusive work environments. At Sunrun, we believe that empowering people and valuing their differences are essential for our mission of connecting people to the cleanest energy on earth. We are committed to equal employment opportunities without consideration of race, color, religion, ethnicity, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, disability, veteran status, sexual orientation, gender identity, gender expression, sex or gender, pregnancy or any other basis protected by law. We also consider qualified applicants with criminal convictions, consistent with applicable federal, state and local law.

Sunrun is proud to be an equal opportunity employer that does not tolerate discrimination or harassment of any kind. Our commitment to Diversity, Inclusion & Belonging drives our ability to build diverse teams and develop inclusive work environments. At Sunrun, we believe that empowering people and valuing their differences will help us create a planet run by the sun for everyone. We are committed to equal employment opportunities without consideration of race, color, religion, ethnicity, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, disability, veteran status, sexual orientation, gender identity, gender expression, sex or gender, pregnancy or any other basis protected by law. We also consider qualified applicants with criminal convictions, consistent with applicable federal, state and local law.

**554739BR**

**Title:**

Associate Team Leader

**Our Company** **:**

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a connected culture, valuing diversity and inclusion and making everyone feel like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Horizons 2025. Our end goal is simple: bigger ambitions, faster transformation, and extraordinary results. It's an exciting time to be a part of H&R Block!

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

**A Typical Day...**

Joining us as an **Associate Team Leader** , you'll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. You'll begin working a flexible part-time schedule in early December as you ramp up for the busy tax season and transition to a full-time schedule from January through April.

**Job ID:**

554739BR

**City:**

Glendale

**State:**

Arizona

**It would be even better if you also had...** **:**

+ Experience supervising or managing people

+ History of delivering outstanding customer experiences

**Why Work for Us**

At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

+ **Employee Assistance Program** with Health Advocate.

+ **Wellbeing program** , BetterYou, to help you build healthy habits.

+ **Neurodiversity and caregiver support** available to you and your family.

+ **Various discounts** on everyday items and services.

+ **Benefits with additional eligibility requirements** : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.

+ Click here to check out all available benefits (https://www.blockbenefits.com) .

**The Community You Will Join:**

At H&R Block we remain committed to building a Connected Culture – one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

**If you're looking to make an impact, H&R Block is the place for you.**

**What you'll bring to the team...** **:**

+ Support the Multi-Unit Team Leader, serving as onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block

+ Execute and hold all tax office associates accountable to Service Standards execution and client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary

+ Serve as point of contact for onsite escalated client service concerns

+ Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary

+ Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience

+ Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals

+ Lead daily huddles and communicate essential information to office associates

**Your Expertise**

+ Prior experience working in customer service or similar role

+ Strong organizational skills and ability to plan and manage day-to-day office operations

+ Customer-centric mindset and strong communication skills

+ Computer proficient with the ability to use MS Office

+ Demonstrated ability to work independently with minimal supervision

+ Positive attitude

+ Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs

+ High school diploma / equivalent or higher

**Posting Title:**

Associate Team Leader

**553155BR**

**Title:**

Associate Team Leader

**Our Company** **:**

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a connected culture, valuing diversity and inclusion and making everyone feel like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Horizons 2025. Our end goal is simple: bigger ambitions, faster transformation, and extraordinary results. It's an exciting time to be a part of H&R Block!

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

**A Typical Day...**

Joining us as an **Associate Team Leader** , you'll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. You'll begin working a flexible part-time schedule in early December as you ramp up for the busy tax season and transition to a full-time schedule from January through April.

**Job ID:**

553155BR

**City:**

Prescott

**State:**

Arizona

**It would be even better if you also had...** **:**

+ Experience supervising or managing people

+ History of delivering outstanding customer experiences

**Why Work for Us**

At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

+ **Employee Assistance Program** with Health Advocate.

+ **Wellbeing program** , BetterYou, to help you build healthy habits.

+ **Neurodiversity and caregiver support** available to you and your family.

+ **Various discounts** on everyday items and services.

+ **Benefits with additional eligibility requirements** : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.

+ Click here to check out all available benefits (https://www.blockbenefits.com) .

**The Community You Will Join:**

At H&R Block we remain committed to building a Connected Culture – one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

**If you're looking to make an impact, H&R Block is the place for you.**

**What you'll bring to the team...** **:**

+ Support the Multi-Unit Team Leader, serving as onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block

+ Execute and hold all tax office associates accountable to Service Standards execution and client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary

+ Serve as point of contact for onsite escalated client service concerns

+ Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary

+ Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience

+ Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals

+ Lead daily huddles and communicate essential information to office associates

**Your Expertise**

+ Prior experience working in customer service or similar role

+ Strong organizational skills and ability to plan and manage day-to-day office operations

+ Customer-centric mindset and strong communication skills

+ Computer proficient with the ability to use MS Office

+ Demonstrated ability to work independently with minimal supervision

+ Positive attitude

+ Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs

+ High school diploma / equivalent or higher

**Posting Title:**

Associate Team Leader

**Sponsored Job:**

\#2657