Microbiologists

Work Schedule
Standard (Mon-Fri)

Environmental Conditions
Able to lift 40 lbs. without assistance

Job Description

When you're part of Thermo Fisher Scientific, you'll do daring work, and join a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world.

Location/Division Specific Information

Through the Materials and Structural Analysis (MSD) Electron Microscopy (EM) business, customers are able to uncover answers to questions that propel discoveries, improve outcomes, and have a global significance. The MSD EM business designs, manufactures, and supports the broadest range of high-performance microscopy workflows that provide images and answers in the micro-, nano-, and picometer scales.

Combining hardware and software expertise in electron, ion, and light microscopy with deep application knowledge in the materials science, life sciences, electronics, and natural resources markets, the worldwide Electron Microscopy employees are dedicated to customers' pursuit of discovery and resolution to global challenges.

Here are some of the products you might support our customers with:

* Corporate organization
* Overview of our instruments
* Inside the Titan Transmission Electron Microscope
* How to make a microscope

How you will make an impact:

The Field Service Engineer II for the Materials and Structural Analysis Division (MSD) of Thermo Fisher Scientific is responsible for performing the on-site installation, servicing and repair of complex equipment and systems. Engineers investigate and improve operational quality of system equipment; Transmission Electron Microscopy (TEM), Scanning Electron Microscopy (SEM), Small/Large Dual Beam (SDB/LDB); instruct customers in the operation and maintenance of the system; serve as company liaison with customer on administrative and technical matters for assigned projects; and conduct on-site installations of the full range of Thermo Fisher Scientific electron microscopy systems and their associated options.

This role provides the opportunity to grow within Field Services and across the Thermo Fisher organization. You will be eligible for transportation support, company phone, company laptop as well as other company benefits that include bonus, 401k, healthcare, employee assistance program and more!

What you will do:

* Conduct on-site installation of complex equipment and follow testing procedures to ensure proper working order
* Conduct on-site scheduled planned maintenance visits
* Provide fixing and repair support for customers and other field service personnel
* Cultivate and develop positive working relationships with customers, system users and company personnel
* Successfully complete technical training, as required
* Complete and submit field service reports on assigned tools
* Perform Preventive Maintenance tasks
* Partner with colleagues to acquire technical guidance needed to problem-solve systems solutions
* Provide training for customers and users on system maintenance
* Provide feedback to product quality teams
* Provide appropriate input in writing updating and correcting various Thermo Fisher system documentation
* Provide guidance for various reports including identifying and isolating unique problems with system
* Act as a subject expert and resource for training
* Align with application scientists to collaborate on outstanding solutions to meet our users challenges
* Must maintain Thermo Fisher Scientifics' Four-I Values.

How you will get here:

Education

University degree/Bachelor degree in electronics, physics, engineering, computer science or similar field preferred; or 3+ years of equivalent combination of education, skills and experience

Experience

3+ years' Experience:

* Operating, fixing, repairing and calibrating complex analysis tools such as SEM, TEM, FIB, Prober or similar systems is a plus but not required.
* Experience with Ultra High Vacuum (UHV) a plus but not required.
* Experience operating O-scopes, digital voltmeter and logical problem solving.

Competencies

* Demonstrate Product Knowledge: Describe products and product lines, their positioning in the marketplace, and the needs they meet
* Describes product portfolio characteristics
* Identifies and describes competitors at a high level
* Scale the Technology: Gain proficiency in installing, servicing and maintaining increasingly complex scientific instruments
* Performs routine maintenance and basic repairs on a small number of noncomplex instruments
* Resolves majority of calls on first visit, applying appropriate resources

Solve Tough Problems- Fix and solve problems accurately, timely and efficiently

* Fix with Precision: Follow safe, methodical processes to isolate and resolve problems
* Follows SOPs and standard processes to solve issues
* Identifies problems too complex to solve independently and seeks help
* Solve Problems Remotely: Remotely gather information and take action to resolve issues
* Uses standard tools to remotely gather information on instrument status
* Effectively gathers and documents key information about the problem from customer

Impress the customer- Provide the highest level of proactive service to every customer, regardless of the circumstance

* Communicate Effectively: Develop clear, fact-based conversations with customers
* Proactively seeks to communicate with customers when onsite
* Actively and attentively listens to customers
* Takes ownership for relationship with customer and internal partners

Manage Difficult Situations: Demonstrate compassion and professionalism while resolving customer issues

* Maintains a positive attitude in the face of challenges in interactions with customers

Asks for assistance from supervisor or peers when unsure with how to handle a difficult customer situation

Work towards Results- Take the initiative to follow processes and to focus on results, without waiting to be asked

* Respect for Process: Follow standard processes and implement processes where none exist
* Understands and follows key processes relevant to role
* Aware of SOPs and asks questions as appropriate
* Aim to Solutions: Demonstrate resilience and focus in resolving issues and meeting goals
* Provides a first timefix when possible, applying appropriate resources
* Involves others quickly when needed to solve a problem
* Demonstrate Initiative: Identify what needs to be done and do it without waiting to be asked
* Takes ownership of important issues within job scope without being asked
* Asks questions to find opportunities that need to be addressed

Knowledge, Skills, Abilities

* Required to read, write, and speak English fluently.
* Demonstrated ability to work under pressure, with a consistent record to make decisions with minimal direct supervision.
* Demonstrated ability to be detail oriented, problem solver, promote team environment.
* Demonstrated ability to display a high level of confidentiality for both customer and Thermo Fisher Scientific.
* Literate in Windows software environments
* Must have a thorough understanding and extensive experience solving and repairing ultra-high vacuum and high voltage systems.
* Ability to read and interpret schematics
* Ability to partner effectively with customers
* Strong Interpersonal communication, partnership/building, time management, organizational, problem solving and customer service skills
* Demonstrated ability in fixing complex systems and subsystems down to component level
* Familiar with UHV phenomenon and technology
* Must be willing to travel 25-50% of the time. Often on short notice, to customer sites to resolve problems or support other field service personnel
* Must possess a valid driver's license and passport and travel regionally and internationally as required.
* Requires proof of Covid-19 vaccination.
* Extensive walking may be required.
* May work at customer locations, in office environment to include cubicles and/or in laboratory environments.
* Must be able to secure entrance to US Government laboratories and facilities
* Potentially pass through areas where chemical-based allergens may be in use (such as penicillin, tetracycline, etc)
* Depending on area of building, personal protective equipment may be worn to include lab coats, coveralls, hood, facemask, hairnets, safety gloves, safety glasses, steel toe shoes, and/or bump hats.
* Physical requirements include the ability to lift up to 50 lbs.

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Apply today! http://jobs.thermofisher.com

**Work Schedule**

Standard (Mon-Fri)

**Environmental Conditions**

Able to lift 40 lbs. without assistance

**Job Description**

When you’re part of Thermo Fisher Scientific, you’ll do daring work, and join a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world.

**Location/Division Specific Information**

Through the Materials and Structural Analysis (MSD) Electron Microscopy (EM) business, customers are able to uncover answers to questions that propel discoveries, improve outcomes, and have a global significance. The MSD EM business designs, manufactures, and supports the broadest range of high-performance microscopy workflows that provide images and answers in the micro-, nano-, and picometer scales.

Combining hardware and software expertise in electron, ion, and light microscopy with deep application knowledge in the materials science, life sciences, electronics, and natural resources markets, the worldwide Electron Microscopy employees are dedicated to customers' pursuit of discovery and resolution to global challenges.

Here are some of the products you might support our customers with:

+ Corporate organization

+ Overview of our instruments

+ Inside the Titan Transmission Electron Microscope

+ How to make a microscope

**How you will make an impact:**

The Field Service Engineer II for the Materials and Structural Analysis Division (MSD) of Thermo Fisher Scientific is responsible for performing the on-site installation, servicing and repair of complex equipment and systems. Engineers investigate and improve operational quality of system equipment; Transmission Electron Microscopy (TEM), Scanning Electron Microscopy (SEM), Small/Large Dual Beam (SDB/LDB); instruct customers in the operation and maintenance of the system; serve as company liaison with customer on administrative and technical matters for assigned projects; and conduct on-site installations of the full range of Thermo Fisher Scientific electron microscopy systems and their associated options.

This role provides the opportunity to grow within Field Services and across the Thermo Fisher organization. You will be eligible for transportation support, company phone, company laptop as well as other company benefits that include bonus, 401k, healthcare, employee assistance program and more!

**What you will do:**

+ Conduct on-site installation of complex equipment and follow testing procedures to ensure proper working order

+ Conduct on-site scheduled planned maintenance visits

+ Provide fixing and repair support for customers and other field service personnel

+ Cultivate and develop positive working relationships with customers, system users and company personnel

+ Successfully complete technical training, as required

+ Complete and submit field service reports on assigned tools

+ Perform Preventive Maintenance tasks

+ Partner with colleagues to acquire technical guidance needed to problem-solve systems solutions

+ Provide training for customers and users on system maintenance

+ Provide feedback to product quality teams

+ Provide appropriate input in writing updating and correcting various Thermo Fisher system documentation

+ Provide guidance for various reports including identifying and isolating unique problems with system

+ Act as a subject expert and resource for training

+ Align with application scientists to collaborate on outstanding solutions to meet our users challenges

+ Must maintain Thermo Fisher Scientifics’ Four-I Values.

**How you will get here:**

**Education**

University degree/Bachelor degree in electronics, physics, engineering, computer science or similar field preferred; or 3+ years of equivalent combination of education, skills and experience

**Experience**

3+ years’ Experience:

+ Operating, fixing, repairing and calibrating complex analysis tools such as SEM, TEM, FIB, Prober or similar systems is a plus but not required.

+ Experience with Ultra High Vacuum (UHV) a plus but not required.

+ Experience operating O-scopes, digital voltmeter and logical problem solving.

**Competencies**

+ Demonstrate Product Knowledge: Describe products and product lines, their positioning in the marketplace, and the needs they meet

+ Describes product portfolio characteristics

+ Identifies and describes competitors at a high level

+ Scale the Technology: Gain proficiency in installing, servicing and maintaining increasingly complex scientific instruments

+ Performs routine maintenance and basic repairs on a small number of noncomplex instruments

+ Resolves majority of calls on first visit, applying appropriate resources

Solve Tough Problems- Fix and solve problems accurately, timely and efficiently

+ Fix with Precision: Follow safe, methodical processes to isolate and resolve problems

+ Follows SOPs and standard processes to solve issues

+ Identifies problems too complex to solve independently and seeks help

+ Solve Problems Remotely: Remotely gather information and take action to resolve issues

+ Uses standard tools to remotely gather information on instrument status

+ Effectively gathers and documents key information about the problem from customer

Impress the customer- Provide the highest level of proactive service to every customer, regardless of the circumstance

+ Communicate Effectively: Develop clear, fact-based conversations with customers

+ Proactively seeks to communicate with customers when onsite

+ Actively and attentively listens to customers

+ Takes ownership for relationship with customer and internal partners

Manage Difficult Situations: Demonstrate compassion and professionalism while resolving customer issues

+ Maintains a positive attitude in the face of challenges in interactions with customers

Asks for assistance from supervisor or peers when unsure with how to handle a difficult customer situation

Work towards Results- Take the initiative to follow processes and to focus on results, without waiting to be asked

+ Respect for Process: Follow standard processes and implement processes where none exist

+ Understands and follows key processes relevant to role

+ Aware of SOPs and asks questions as appropriate

+ Aim to Solutions: Demonstrate resilience and focus in resolving issues and meeting goals

+ Provides a first timefix when possible, applying appropriate resources

+ Involves others quickly when needed to solve a problem

+ Demonstrate Initiative: Identify what needs to be done and do it without waiting to be asked

+ Takes ownership of important issues within job scope without being asked

+ Asks questions to find opportunities that need to be addressed

**Knowledge, Skills, Abilities**

+ Required to read, write, and speak English fluently.

+ Demonstrated ability to work under pressure, with a consistent record to make decisions with minimal direct supervision.

+ Demonstrated ability to be detail oriented, problem solver, promote team environment.

+ Demonstrated ability to display a high level of confidentiality for both customer and Thermo Fisher Scientific.

+ Literate in Windows software environments

+ Must have a thorough understanding and extensive experience solving and repairing ultra-high vacuum and high voltage systems.

+ Ability to read and interpret schematics

+ Ability to partner effectively with customers

+ Strong Interpersonal communication, partnership/building, time management, organizational, problem solving and customer service skills

+ Demonstrated ability in fixing complex systems and subsystems down to component level

+ Familiar with UHV phenomenon and technology

+ Must be willing to travel 25-50% of the time. Often on short notice, to customer sites to resolve problems or support other field service personnel

+ Must possess a valid driver’s license and passport and travel regionally and internationally as required.

+ Requires proof of Covid-19 vaccination.

+ Extensive walking may be required.

+ May work at customer locations, in office environment to include cubicles and/or in laboratory environments.

+ Must be able to secure entrance to US Government laboratories and facilities

+ Potentially pass through areas where chemical-based allergens may be in use (such as penicillin, tetracycline, etc)

+ Depending on area of building, personal protective equipment may be worn to include lab coats, coveralls, hood, facemask, hairnets, safety gloves, safety glasses, steel toe shoes, and/or bump hats.

+ Physical requirements include the ability to lift up to 50 lbs.

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain **5 reasons to work with us** . As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

**Apply today! http://jobs.thermofisher.com**

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

**Position Overview**

**Who We Are**

**FUJIFILM Electronic Materials, U.S.A., Inc.,** is a global leader in chemical solutions which enable the semiconductor industry and the digital universe. We have an exciting opportunity at our Mesa, AZ facility for a **Scanning Electron Microscopy Specialist!**

With state-of-the-art manufacturing facilities in the U.S., Europe, Taiwan, China, Korea and Japan, local sales offices throughout the world and on-site applications support, FUJIFILM Electronic Materials supplies the world's top tier semiconductor manufacturers with a broad array of products and services used throughout the semiconductor manufacturing process.

**The Role**

The Scanning Electron Microscopy Specialist will operate the Helios Thermo-Fisher FIB-SEM and STEM tool and accessories on a daily basis to analyze semiconductor patterned wafers in an R&D environment. This includes using the appropriate sample preparation tools and completing routine tool maintenance.

**Company Overview**

FUJIFILM Electronic Materials, U.S.A. fuels innovation in the semiconductor industry—where chemistry meets technology. Our advanced materials and formulations enable manufacturers to build the microchips that power Artificial Intelligence, computers, electric vehicles, smartphones, and more.

We’re a global business-to-business supplier of chemical formulations and advanced materials used for manufacturing and packaging semiconductors. Our chemical formulations allow top manufacturers to produce microchips that both power and connect our digital world. Think you’ve got what it takes to build a more connected world? Then connect with us today and challenge the boundaries of what’s possible—for the world and your future.

We have six U.S. manufacturing and Research & Development facilities, located in: Mesa, Arizona; Castroville, California; Hollister, California; Carrollton, Texas; and North Kingstown, Rhode Island—each offering unique local experiences, from vibrant cultural scenes to historic charm.

Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of “giving our world more smiles.” Visit: https://www.fujifilm.com/us/en/about/region/careers

**Job Description**

**Key responsibilities for this role include:**

+ Work closely with researchers to understand project imaging requirements and deliver high-quality results in a timely manner. On a daily basis you can expect to analyze different samples with different unique patterns.

+ Document and report results in an organized and searchable manner.

+ Prioritize sample requests by consulting with product development manager and working with the researchers.

+ Use EDAX detector to identify unknown materials and quantify thickness of certain layers.

+ Troubleshoot and resolve STEM/SEM issues that arise from extensive use of the tool.

+ Coordinate with vendors for major repairs and upgrades as needed.

+ Keep the laboratory space organized and adhere to formulated products lab safety procedures.

+ Provide technical oversight and direction on tool techniques for FIB and imaging.

+ Remain current with new imaging and tool procedures and related research; apply to ongoing research and development of new protocols.

+ Develop new protocols where modification or adaptation of standard procedures is required.

+ Develop operating protocols and training materials for instrument that can be used by researchers and make those resources available in SOP.

+ Train other identified SEM instrument operators to further develop imaging techniques and skills.

+ Maintain accurate records of FIB-SEM operations, maintenance activities, and research outcomes.

+ Prepare and present technical reports, research findings, and progress updates to departmental meetings.

+ Ensure all work is conducted in accordance with safety protocols and regulatory requirements.

+ Promote a safe and organized work environment, including proper handling and disposal of hazardous materials.

+ Communicate effectively in spoken and written exchange with fellow researchers and external entities.

+ Should demonstrate ability to gather data, compile product or equipment specifications and make recommendations.

+ Ability to learn and assist with using other metrology tools in the lab (XRR, FTIR, Elipsometer, etc.)

**REQUIREMENTS**

+ Bachelor’s degree in experimental sciences such as physics, materials science, or a related discipline and 3 to 5 years of experience operating a SEM AND STEM tool in an R&D environment or a Master's degree with 0 to 2 years of experience.

+ Proficient in operating SEM AND STEM microscope and related accessory tools and software. Can independently run the tool on a daily basis, often sitting for the majority of the day at the same tool.

+ Knows how to properly prepare and image semiconductor samples.

+ Ability to work under pressure and meet deadlines with general guidance.

+ Ability to work independently but respond to management direction; asks for and offers help when needed.

+ Ability to operate a Thermo Fisher Helios FIB SEM preferred.

+ Demonstrated proficiency with Oxford EDAX detector and software and Thermo Fisher AutoTEM software is preferred.

+ Ability to troubleshoot and resolve STEM/SEM issues that arise from extensive use of the tool is preferred.

**ADDITIONAL REQUIREMENTS**

We value a professional, adaptable, and collaborative work environment. The following competencies are essential for success in any role and reflect our commitment to effective teamwork, problem solving, and workplace communication.

+ **Resilience -** Ability to adapt to workplace challenges, maintain professionalism, and manage responsibilities effectively.

+ **Communication -** Capacity to clearly and professionally exchange ideas, interact respectfully with colleagues and customers, and foster positive workplace relationships.

+ **Reasoning & Decision Making -** Ability to analyze information, follow verbal and written instructions, and make logical, sound decisions.

+ **Comprehension -** Capability to understand and complete tasks as assigned and solve problems effectively.

+ **Organizational Skills -** Competence in managing multiple priorities, maintaining accuracy, and staying focused despite potential workplace distractions.

**To all agencies: Please, no phone calls or emails to any employee of Fujifilm about this requisition. All resumes submitted by search firms/employment agencies to any employee at Fujifilm via-email, the internet or in any form and/or method will be deemed the sole property of Fujifilm, unless such search firms/employment agencies were engaged by Fujifilm for this requisition and a valid agreement with Fujifilm is in place. In the event a candidate who was submitted outside of the Fujifilm agency engagement process is hired, no fee or payment of any kind will be paid.**

**EEO Information**

Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc.

**ADA Information**

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department (feus.humanresources@fujifilm.com).

**Job Locations** _US-AZ-Mesa_

**Posted Date** _2 months ago_ _(3/31/2025 12:32 PM)_

**_Requisition ID_** _2025-33911_

**_Category_** _R & D_

**_Company (Portal Searching)_** _FUJIFILM Electronic Materials U.S.A_