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  • Market Planning Analyst
    Cushman & Wakefield    Phoenix, AZ 85067
     Posted 1 day    

    **Job Title**

    Market Planning Analyst

    **Job Description Summary**

    **Job Description**

    ·Support portfolio planning efforts through the collection and maintenance of accurate data.

    · Develop and operate excel-based models to evaluate data and provide insights into portfolio opportunities

    · Support financial analysis development

    · Collaborate with on-account team members in data gathering, validation, and research

    · Track real estate strategies through development and approval processes

    · Prepare PowerPoint presentations that articulate strategy recommendations or explain real estate analysis and issues

    · Integrate activities with on-account team members outside of strategy to ensure a holistic service delivery to our clients

    · Engage with platform C&W team members for best practice learnings, dissemination, and skill expansion

    · Gather and evaluate economic, demographic and real estate market data

    · Track Workplace Trends

    · Track and audit forecast planning activities for accuracy and timeliness

    · Extract monthly data reports and store on SharePoint for easy team access

    · Perform quality control functions

    · Lead meetings and follow up on a timely basis with concise and accurate meeting minutes

    · Other activities as needed

    **Requirements**

    · 2-4+ years of relevant work experience

    · Background in real estate or consulting preferred

    · Proficiency in Excel, PowerPoint, Word and Adobe

    · Experience with Power BI, Tableau, Esri, VISIO and Copilot valuable

    · Detail oriented with excellent analytical, research, and organizational skills

    · Ability to manage multiple priorities with high flexibility and rapid response time

    · Proven record of providing excellent internal and external customer service

    · Excellent interpersonal, oral and written communication skills

    · Self-starter, good listener, proactive and solutions oriented

    · Sense of humor and motivated team player with strong team collaboration skills

    · Bachelor's Degree B.A./B.S. (preferred)

    Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

    The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.

    The company will not pay less than minimum wage for this role.

    The compensation for the position is: $72,250.00 - $85,000.00

    Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative​ Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.

    In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at **1-888-365-5406** or email **[email protected]** . Please refer to the job title and job location when you contact us.

    INCO: “Cushman & Wakefield”


    Employment Type

    Full Time

  • Account Takeover and Device Policy Analyst
    Bank of America    Chandler, AZ 85286
     Posted 5 days    

    Account Takeover and Device Policy Analyst

    Charlotte, North Carolina;Belfast, Maine; Plano, Texas; Richmond, Virginia; Fort Worth, Texas; New York, New York; Boston, Massachusetts; Chandler, Arizona; Chicago, Illinois; Kennesaw, Georgia; Phoenix, Arizona

    **Job Description:**

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

    One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

    Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

    Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

    **Job Description:**

    This job is responsible for performing complex analysis and modeling to minimize loss exposure and negative impacts to the customer experience. Key responsibilities include utilizing a variety of systems such as Excel, SAS, SQL, Tableau, and other relational data bases to provide analytical support on strategies and ensure goals are met. Job expectations include evaluating data to assess potential fraud risk and create mitigation strategies.

    As a Client Protection Fraud Policy Analyst, you will capitalize on your Fraud knowledge strategic thinking to solve business challenges and seek opportunities for improvement. The Account Takeover and Device Policy and Strategy team focuses on identifying criminals posing as customers who are intentionally trying to steal from the bank and deceive clients into providing access to their accounts. You will join a team of fraud professionals who are dedicated to stopping criminals and protecting customers from both fraud, scams and money mule activity. In the role you will spend time analyzing difficult problems to effectively manage an evolving fraud attack environment. You will develop complex defenses designed to minimize the impact to good customers while maximizing fraud loss avoidance. You will work across multiple partner organizations and represent our team as a subject matter expert. We are looking for someone with strong communication skills, sound business judgement, and is results oriented with a track record of thriving in a fast-paced environment.

    Responsible for performing complex analysis and monitoring strategy performance, fraud alerts, operational effectiveness, claims, and losses.

    Other responsibilities include:

    • Developing effective monitoring and oversight to identify and mitigate Account Takeover risk.

    • Working closely with Account Takeover Strategy across Deposit, Digital, and Card products to understand limitations, identify synergies, and opportunities for improvement.

    • Investigation and root cause analysis of major fraud losses and emerging trends with focus on preventing recurrence.

    • Utilizes portfolio trends to propose strategy and policy changes within segmentation structure to produce optimal results.

    • Role would also include project scope leadership where candidate would be responsible for providing fraud requirements, testing, and development of strategies.

    • Excels at risk/reward trade off.

    • Duties primarily include the regular use of discretion, independent judgment, the ability to communicate with multiple levels of management and the utilization of core leadership behaviors.

    **Responsibilities:**

    + Analyzes and interprets large sets of raw data to recommend ways to help the business achieve desired outcomes and make informed business decisions

    + Defines, gathers, analyzes, and interprets data using applications and technologies to forecast future trends and communicates to leaders and partners the statistical analysis results and predictions

    + Coordinates the production of product performance reports and updates for senior management

    **Skills:**

    + Business Intelligence

    + Data and Trend Analysis

    + Fraud Management

    + Monitoring, Surveillance, and Testing

    + Research

    + Business Analytics

    + Data Quality Management

    + Data Visualization

    + Problem Solving

    + Written Communications

    + Analytical Thinking

    + Collaboration

    + Critical Thinking

    + Innovative Thinking

    + Oral Communications

    **_This position is not eligible for sponsorship._**

    **_It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._**

    **Required Qualifications:**

    • 5+ years in Fraud Prevention, Strategy, Risk, Policy, Operations, or a combination.

    • Experience with multiple products such as, Digital (Zelle, ACH, Wires) Deposit (DDA, Checks), Cards (Credit and Debit)

    • Proficient in Fraud Management tools used by operations to work alerts and identify Fraud Risk. E.g. Flash, BASS, Lexis Nexis.

    • 2 years of experience in data analysis

    • Intermediate Excel and PowerPoint capability.

    • Ability to identify opportunities for improvement and work autonomously with minimal direction.

    • Ability to work in a fast-paced, dynamic environment.

    **Desired Qualifications:**

    • 2+ years of experience in business analysis

    • 1+ years of experience in consulting

    • 2+ years of experience in SAS or SQL querying

    **Shift:**

    1st shift (United States of America)

    **Hours Per Week:**

    40

    Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

    To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

    To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) .

    View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

    Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

    To view Bank of America’s Drug-free Workplace and Alcohol Policy, CLICK HERE .

    This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.


    Employment Type

    Full Time

  • Account Takeover and Device Policy Analyst
    Bank of America    Phoenix, AZ 85067
     Posted 5 days    

    Account Takeover and Device Policy Analyst

    Charlotte, North Carolina;Belfast, Maine; Plano, Texas; Richmond, Virginia; Fort Worth, Texas; New York, New York; Boston, Massachusetts; Chandler, Arizona; Chicago, Illinois; Kennesaw, Georgia; Phoenix, Arizona

    **Job Description:**

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

    One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

    Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

    Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

    **Job Description:**

    This job is responsible for performing complex analysis and modeling to minimize loss exposure and negative impacts to the customer experience. Key responsibilities include utilizing a variety of systems such as Excel, SAS, SQL, Tableau, and other relational data bases to provide analytical support on strategies and ensure goals are met. Job expectations include evaluating data to assess potential fraud risk and create mitigation strategies.

    As a Client Protection Fraud Policy Analyst, you will capitalize on your Fraud knowledge strategic thinking to solve business challenges and seek opportunities for improvement. The Account Takeover and Device Policy and Strategy team focuses on identifying criminals posing as customers who are intentionally trying to steal from the bank and deceive clients into providing access to their accounts. You will join a team of fraud professionals who are dedicated to stopping criminals and protecting customers from both fraud, scams and money mule activity. In the role you will spend time analyzing difficult problems to effectively manage an evolving fraud attack environment. You will develop complex defenses designed to minimize the impact to good customers while maximizing fraud loss avoidance. You will work across multiple partner organizations and represent our team as a subject matter expert. We are looking for someone with strong communication skills, sound business judgement, and is results oriented with a track record of thriving in a fast-paced environment.

    Responsible for performing complex analysis and monitoring strategy performance, fraud alerts, operational effectiveness, claims, and losses.

    Other responsibilities include:

    • Developing effective monitoring and oversight to identify and mitigate Account Takeover risk.

    • Working closely with Account Takeover Strategy across Deposit, Digital, and Card products to understand limitations, identify synergies, and opportunities for improvement.

    • Investigation and root cause analysis of major fraud losses and emerging trends with focus on preventing recurrence.

    • Utilizes portfolio trends to propose strategy and policy changes within segmentation structure to produce optimal results.

    • Role would also include project scope leadership where candidate would be responsible for providing fraud requirements, testing, and development of strategies.

    • Excels at risk/reward trade off.

    • Duties primarily include the regular use of discretion, independent judgment, the ability to communicate with multiple levels of management and the utilization of core leadership behaviors.

    **Responsibilities:**

    + Analyzes and interprets large sets of raw data to recommend ways to help the business achieve desired outcomes and make informed business decisions

    + Defines, gathers, analyzes, and interprets data using applications and technologies to forecast future trends and communicates to leaders and partners the statistical analysis results and predictions

    + Coordinates the production of product performance reports and updates for senior management

    **Skills:**

    + Business Intelligence

    + Data and Trend Analysis

    + Fraud Management

    + Monitoring, Surveillance, and Testing

    + Research

    + Business Analytics

    + Data Quality Management

    + Data Visualization

    + Problem Solving

    + Written Communications

    + Analytical Thinking

    + Collaboration

    + Critical Thinking

    + Innovative Thinking

    + Oral Communications

    **_This position is not eligible for sponsorship._**

    **_It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._**

    **Required Qualifications:**

    • 5+ years in Fraud Prevention, Strategy, Risk, Policy, Operations, or a combination.

    • Experience with multiple products such as, Digital (Zelle, ACH, Wires) Deposit (DDA, Checks), Cards (Credit and Debit)

    • Proficient in Fraud Management tools used by operations to work alerts and identify Fraud Risk. E.g. Flash, BASS, Lexis Nexis.

    • 2 years of experience in data analysis

    • Intermediate Excel and PowerPoint capability.

    • Ability to identify opportunities for improvement and work autonomously with minimal direction.

    • Ability to work in a fast-paced, dynamic environment.

    **Desired Qualifications:**

    • 2+ years of experience in business analysis

    • 1+ years of experience in consulting

    • 2+ years of experience in SAS or SQL querying

    **Shift:**

    1st shift (United States of America)

    **Hours Per Week:**

    40

    Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

    To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .

    To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) .

    View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

    Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

    To view Bank of America’s Drug-free Workplace and Alcohol Policy, CLICK HERE .

    This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.


    Employment Type

    Full Time

  • Protective Intelligence Research Analyst
    American Express    Phoenix, AZ 85067
     Posted 8 days    

    **Description**

    **You Lead the Way. We’ve Got Your Back.**

    With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

    At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

    Join Team Amex and let's lead the way together.

    The Global Security Protective Intelligence team analyzes and assesses threats to American Express executives, colleagues, facilities, assets, events, and interests globally. Reporting to the Director of Protective Intelligence, the Protective Intelligence Research Analyst will gather, analyze, produce, and brief actionable intelligence for informed decision making across Global Security, executive leadership, and the enterprise. Critical skills include partnering with key stakeholders and providing awareness, indications, warnings, and operational readiness.

    **ESSENTIAL DUTIES AND RESPONSIBILITIES**

    Maintain and continually enhance priority intelligence requirements that align with needs of stakeholders.

    Leverage OSINT, proprietary information, and purpose-built tools to create written intelligence products for key stakeholders to proactively address threats.

    Support protective intelligence investigations involving threats to leaders and facilities.

    Produce and present threat assessments, deep-dive analysis, and briefings that are cohesive, concise, and professional.

    Build and maintain partnerships with key teams/functions within the company such as physical security, information security, business continuity, insider threat, and investigations.

    Interact rapidly at all levels of the organization and across regions to provide subject matter expertise on threats.

    Provide after-hours support, as required.

    **SKILLS & EXPERIENCE**

    10 years’ working in large mission critical environment in one or more areas of executive protection, criminal justice, intelligence, security, or geopolitical related disciplines.

    Previous experience at FBI BAU, US Secret Service, US State Department DSS, US Air Force OSI, US Army CID, US Marine Corps CID, Navy NCIS, or private sector protective intelligence/close protection preferred.

    Direct Intelligence Community (IC) experience, IC cleared.

    In-depth understanding of threats affecting executives, corporate assets, and events.

    Working knowledge in one or more of the following areas: executive protection, federal law enforcement, close protection, counterintelligence, insider threat, all-source intelligence.

    Experience working with threat intelligence sharing communities in both IC and private sector.

    * Ability to work well under pressure and in a fast-paced environment, operating with a sense of urgency as needed.

    Advanced level of understanding of investigative techniques and threat-based intelligence analysis to detect and resolve threats, vulnerabilities, and other criminal activity.

    Strong verbal and written communication skills, analytic writing, interpersonal collaborative skills, and effective communication.

    Experience in data visualization, network analysis, and application of structured analytic techniques to generate and test hypotheses, assess cause and effect, challenge analysis, and support decision making.

    Ability to review information to determine its significance, validate its accuracy and assess its reliability.

    Strong leadership and interpersonal skills, including ability to maintain collaborative working relationships and drive coordination and results across teams.

    Strong personal initiative, intellectually curious, and knowledgeable about local, regional, and world events.

    Solid critical thinking and effective time management skills with ability to prioritize based on changing environment.

    Must have initiative and able to work both collaboratively and independently when needed.

    Strong ability to communicate upwards and to peers, particularly in high-impact, mission critical scenarios.

    * Bachelor's degree required; relevant advanced degree preferred.

    **Qualifications**

    Salary Range: $80,000.00 to $155,000.00 annually bonus benefits

    The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

    We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

    + Competitive base salaries

    + Bonus incentives

    + 6% Company Match on retirement savings plan

    + Free financial coaching and financial well-being support

    + Comprehensive medical, dental, vision, life insurance, and disability benefits

    + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

    + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

    + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

    + Free and confidential counseling support through our Healthy Minds program

    + Career development and training opportunities

    For a full list of Team Amex benefits, visit our Colleague Benefits Site .

    American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

    American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

    We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

    US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

    If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

    **Job:** Security

    **Primary Location:** United States

    **Other Locations:** US-Arizona-Phoenix, US-Utah-Sandy, US-New York-New York, US-Florida-Sunrise

    **Schedule** Full-time

    **Req ID:** 24023414


    Employment Type

    Full Time

  • Resource Planning Analyst
    CVS Health    Phoenix, AZ 85067
     Posted 10 days    

    Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

    Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

    **Position Summary**

    The Verint Workforce Planning Analyst will partner with other team members to support all initiatives for the Verint I360 application. This role will serve as a business application support for the Verint Suite. This individual will partner with our business units to make recommendations for best practices. They will be part of a team that assists in the build out of organizations by completing administrative functions within the Verint tool. They will be responsible for development and revision of standard operating procedures and processes based on long term tactical priorities.

    This role will partner with cross functional teams and vendors to develop and execute on plans and strategies to strategize, navigate, and lead changes, serve as SME on all key projects that involve the Verint I360 application, and must display mastery knowledge of application.

    **Required Qualifications**

    **Knowledge of:**

    + 3-5 years’ Workforce Management tool experience and system knowledge (such as Avaya CMS, Avaya Predictive Dialer, Verint I360, Aspect Ewfin)

    + At least wo years in a high volume customer service environment with workforce management/resource planning experience.

    + Knowledge of staff planning, workload distribution and trend analysis.

    + Strong communication, presentation and interpersonal skills, which includes experience communicating with customers to discuss and implement strategic solutions.

    + Attention to detail; strong drive to ensure the integrity of underlying data and reports.

    + Strong PC skills, including Excel & other MS Office applications.

    **Skill In:**

    + Verint I360 or like systems

    + Strong presenter skills as well as Excel and PowerPoint skills.

    + Requires in-depth knowledge and specific experience on workforce management applications in both contact center and back-office environments.

    + Demonstrate Project Management knowledge

    + Demonstrated knowledge of testing and training process

    + Technical troubleshooting

    + Excellent communication

    + Time management

    **Ability To:**

    + Perform different levels of system testing this can include, but not limited to troubleshooting, QA, & UAT

    + Ability to solve complex problems and interpret challenges. Resulting in recommendation to improve products, processes or application service.

    + Manage multiple priorities in parallel

    + Strong written and oral communications skills

    + Self-motivated to work independently with minimal to no guidance.

    + Strong critical thinking, analytical skills, judgment and decision-making skills.

    + Mastery in using sophisticated analytical thought to identify innovative solutions.

    + Proven to work concurrently on multiple efforts with aggressive timelines.

    + Ability to independently drive change and be a decision maker.

    + Conduct research and apply broad perspective and exercise keen judgment to provide recommendations to the business.

    **Preferred Qualifications**

    **Knowledge of:**

    + 5+ years’ Work Force Management experience and system knowledge Verint I360 preferred

    + Experience in PBM workforce management solutions and operations (contact center and back-office solutions)

    **Skill in:**

    + Small scale Project Management experience 200+ seats

    + Operations queues and call routing data feed creation and configuration

    **Education**

    + High School Diploma or General Equivalent Development (GED)

    + Bacholer Degree (preferred)

    **Pay Range**

    The typical pay range for this role is:

    $43,888.00 - $102,081.60

    This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

    In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

    For more detailed information on available benefits, please visit Benefits | CVS Health (https://jobs.cvshealth.com/us/en/benefits)

    We anticipate the application window for this opening will close on: 01/11/2025

    Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

    We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.


    Employment Type

    Full Time

  • BUDGET ANALYST
    Air Combat Command    Davis Monthan AFB, AZ 85707
     Posted 10 days    

    Summary Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. The primary purpose of this position is to serve as the 79th Rescue Squadron resources advisor/budget analyst performing day-to-day control and management involving the formulation, execution, and/or analysis of the organization's budget and funding requirements in direct support of tasks that support Air Combat Command (ACC) and the 563d Rescue Group. Responsibilities Serves as the functional point of contact for day-to-day budget/financial issues. Performs budget formulation work involving review and preparation of budget estimates and financial plans. Performs budget execution and administration work involving the monitoring of obligations incurred and the actual expenditures of funds. Provides advice, assistance, and guidance on budgeting and related information and conducts analyses, reviews and special studies of budget and/or related information. Uses budgetary and other automated system(s) and computer-generated products in accomplishing budgeting/funding assignments. Requirements Conditions of Employment Qualifications In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Administrative and Management Positions SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-07, or equivalent in other pay systems. Examples of specialized experience includes knowledge of commonly used budgetary methods, practices, procedures, regulations, precedents, policies, and other AF, MAJCOM, and installation guides which apply to assigned budget accounts (e.g., organizational components, programs, services, object classes, and/or line items) to perform and advise on budget administration tasks and to identify and refer those reprogramming actions which require prior approval to officials at higher echelons. OR EDUCATION: I have successfully completed a masters or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B or J.D. in a field which demonstrates the knowledge, skills, and abilities necessary to perform the work of the position. NOTE: You must submit copies of your college transcripts. OR COMBINATION OF EXPERIENCE AND EDUCATION: I have an equivalent combination of specialized experience described in A above, and graduate level education (Only graduate level beyond the first year is creditable in the combination). NOTE: You must submit a copy of college transcripts. FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-07 level is required to meet the time-in-grade requirements for the GS-09 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. NOTE: Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirements. KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: 1. Knowledge of commonly used budgetary methods, practices, procedures, regulations, policies, and processes to formulate, justify, and execute assigned budget in support of the mission, structure, goals, work processes, and programs of assigned activities/organizations. 2. Knowledge of automated data processing software programs and capabilities used to accomplish budget/funding tasks. 3. Skill in gathering, assembling, and analyzing source of factual information, such as that found in accounting reports, payroll records, work reports, or inventory and supply data. 4. Skill in preparing written forms, schedules, and reports related to the obligation and expenditures of funds. 5. Ability to make oral presentations on the budget, and conduct budget-related training to a variety of audiences. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcripts with the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience, transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Additional Information Interagency Career Transition Assistance Program (ICTAP): For information on how to apply as an ICTAP eligible click here. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated well qualified or above for this position. You must submit a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting position, grade level, and duty location. Employed Annuitants (Reemployed Annuitants): Applicants in receipt of an annuity based on civilian employment in the Federal Service are subject to the DoD Policy on The Employment of Annuitants. Click here for more information. 120-Day Register: This announcement may result in a 120-day register that may be used to fill like vacancies for 120 days after the closing date. Applicants may be referred for consideration as vacancies occur. Military Spouse Preference (MSP) Eligible: MSP applicants, if determined best qualified, must be selected and placed at the highest grade for which they applied. You must include a completed copy of the DD Form 3145-4, Military Spouse PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility for MSP. Click here to obtain/download a copy of the DD Form 3145-4, Military Spouse PPP Self-Certification Checklist. Priority Placement Program (PPP) Applicant Eligible: PPP Applicants, if determined well qualified and selected, will be placed at the at the full performance level. You must include the applicable completed copy of the PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility as a PPP Applicant. Click here to obtain/download a copy of the applicable PPP Self-Certification Checklist (DD3145-1 through DD3145-4, select the appropriate checklist for your claimed preference). To determine the applicable PPP Self-Certification Checklist required to substantiate the eligibilities you are claiming, refer to the AF Civilian Employment Eligibility Guide located in the Required Documents section of this vacancy announcement. Direct Deposit: All federal employees are required to have direct deposit. Disabled veteran leave is available to a Federal employee hired on/after 5 Nov 2016, who is a veteran with a service-connected disability rating of 30% or more. For more information, click here. If you have questions regarding this announcement and have hearing or speech difficulties click here.


    Employment Type

    Full Time

  • Treasury Compliance Analyst
    UKG (Ultimate Kronos Group)    Scottsdale, AZ 85258
     Posted 12 days    

    Company Overview

    With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we’re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.

    At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.

    Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you’re passionate about our purpose — people —then we can’t wait to support whatever gives you purpose. We’re united by purpose, inspired by you.

    About The Team:

    In this position, the Treasury Compliance Analyst will support the UKG Select Services and Payroll Services businesses and will report directly to the Director of Treasury Operations & Compliance.

    About The Role:

    The position is responsible for assisting the Sr. Treasury Compliance Analyst with bank compliance for our growing number of bank partnerships and state licensing. The bank compliance responsibilities include third-party sender (TPS) and third-party payment processor (TPPP) audits, money services business (MSB) reporting, Know Your Customer due diligence and NACHA audits. The Treasury Compliance Analyst will not only assist with the process from beginning to end but is responsible for meeting the defined Service Level Agreements and workflow time frames. The Treasury Compliance Analyst is also responsible for the utilization of multiple company-based systems to record, edit and create reporting to complete various internal and requests as needed.

    **This is a hybrid role. The employee will be expected to work 3 days/week onsite at a US Based UKG office**

    Duties and Responsibilities:

    • Prepare and complete all bank compliance deliverables to meet deadlines established by our bank partners and state licensing agencies as required to meet our operational needs. If exceptions are identified, attempt to research and escalate to the Sr Analyst or Management as needed.

    • Produce process management reports on a daily, weekly, and monthly basis.

    • Performs a variety of moderately complex operational tasks, processes, and functions.

    • Works under the guidance of a Sr. Treasury Compliance Analyst and Management to complete department requests within a timely fashion.

    • Adhere to department guidelines and audit controls to ensure SLA is being met.

    • Maintain effective communication with internal teams, working in coordination with the AML Compliance, Privacy & Risk, Corporate Treasury and Treasury Operations teams to facilitate the completion of all bank compliance requirements.

    • Prepare and complete bank compliance documentation and confirm accuracy of all submitted data to ensure successful processing and approval from bank partners. If exceptions are identified, attempt to research and escalate to the Sr Analyst or Management as needed.

    • Monitor adherence by all teams of the established policies and procedures as it relates to bank compliance requirements.

    • Assume additional responsibilities and duties as necessary to ensure department objectives are met.

    • Effectively communicate bank compliance and state licensing reporting status to the Sr. Treasury Compliance Analyst & Management.

    • Monitor reporting to ensure 100% accuracy against requests.

    • Demonstrate integrity, ethics, accountability, responsibility, initiative, and teamwork at all times.

    About You:

    Basic Qualifications:

    • 1+ years of Treasury, Banking industry or compliance experience

    • Computer skills: Intermediate level Microsoft Office skills

    Preferred Qualifications:

    • 1+ Years Experience with UKG Pro preferred

    • Bachelor’s degree in Accounting, Business, Finance, Economics or related field required

    • Experience with Banking Third Party Payment Processing (TPPP) and Third-Party Sender (TPS) requirements and audits

    • Experience with NACHA Regulatory Rules and annual audit

    • Knowledge of Money Transmission Services (MTS) and Money Service Business (MSB) operating and compliance requirements

    • Experience within a payroll/tax/benefits processing organization or other payments services industry that manages client funds preferred.

    \#LI-Hybrid

    Where we’re going

    UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it’s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!

    Equal Opportunity Employer

    Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

    View The EEO Know Your Rights poster (https:www.eeoc.gov/sites/default/files/2022-10/EEOC\_KnowYourRights\_screen\_reader\_10\_20.pdf) and its supplement. (https:www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm)

    View the Pay Transparency Nondiscrimination Provision (https:www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)

    UKG participates in E-Verify. View the E-Verify posters here (https:www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf) .

    Disability Accommodation

    For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected] .

    The pay range for this position is $44,400 to $63,850, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG’s comprehensive benefits can be reviewed on our careers site at https:www.ukg.com/careers (https:www.ukg.com/careers)

    It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.


    Employment Type

    Full Time

  • Risk & Compliance Analyst
    Highmark Health    Phoenix, AZ 85067
     Posted 12 days    

    **Company :**

    Highmark Health

    **Job Description :**

    **JOB SUMMARY**

    This job works collaboratively to support of all risk and compliance assessment activities of Highmark Health across a broad range of frameworks including NIST, HITRUST, PCI, HIPAA, SOC, MAR, CMS, JCAHO, etc. The incumbent will partner with the organizational risk and business partners, the technology organization, and global delivery teams to meet Highmark Health’s mission requirements in a manner consistent with the enterprise risk appetite. This individual must have a proactive mindset and approach, and feel comfortable working in a highly matrixed environment.

    **ESSENTIAL RESPONSIBILITIES**

    + Completes assessment activities according to the appropriate framework, including but not limited to NIST, HITRUST, PCI, HIPAA, SOC, MAR, CMS, JCAHO, in order to identify, assess, prioritize, evaluate and address compliance, financial, information security, privacy, and other areas of risk. Prepares draft reports and other management reporting deliverables.Prepares all work paper and supporting documentation evidence according to audit quality standards in a consistent manner.

    + Schedules, delivers, and follows-upto ensure risk questionnaires and other risk assessments are completed timely in order to ensure compliance requirements are met across the Enterprise.Assists in training and mentoring less experienced team members on multi-faceted engagements, platform customer dependencies, and assists with the review and interpretation of less-complex authoritative guidance.

    + Delivers risk assessments to internal and external contacts.Assists with the review of inherent risk assessment results and the stratification of engagement risks, and assists with the development of assurance plans (e.g., on-site audit, contract review, financials assessment, purchasing data analysis) to address relevant risk areas and to ensure proper controls are implemented.Reviews and interprets information provided(including, but not limited toNIST, HITRUST, PCI, HIPAA, SOC, MAR, CMS, JCAHO reports) and assists with performing qualitative and quantitative impact assessments based on physical, technical, and administrative safeguards as well as contractual requirements; conducts additional information gathering and risk assessments with external points of contact, as-needed; documents and reports results.

    + Documents and interprets complex data flow/ information sharing activities, customer integrations, and information safeguards into simplified and high-level terminology and/or process/data flows.Assists with maintaining enterprise supplier risk management reporting dashboards in RSA Archerapplications in order to keep information complete, accurate, and current.Prepares and assists with the delivery of risk assurance reports to management.

    + Assists with preparation of project plans to support risk assessment and risk decisioning processes in coordination with business owners and other stakeholders within task-based budgets.Collaborates with Information Security, Privacy, Procurement, Audit, Compliance, and other teams across the enterprise to align risk management objectives, practices and procedures.

    + Maintains departmental desk-level procedures, assessment methodology, assessment procedures, questionnaires, training, etc..Reviews and documents activities which demonstrate and support compliance with departmental metrics, performance of internal control activities, awareness of contractual obligations, regulatory requirements, and assistance with responding to customer inquiries / audits.

    + Interfaces with business areas, technical staff, project teams, and third parties to execute cross-functional risk assurance projects. Prepares materials to support communication of assessment results and findings with multiple stakeholder groups.

    + Assists with providing input and consultation on risk and assurance requirements.Consults with other areas (e.g., Procurement, Privacy, Information Security, Legal) throughout the engagement lifecycle along with internal business and contract administration partners.Assists in contract reviews and providing timely feedback on contract terms and conditions.

    + Other duties as assigned or requested.

    **EDUCATION**

    **Required**

    + Bachelor's Degree in Accounting, Finance, Business Administration/Management, Information Technology, Pre-Law, or related field

    **Substitution** **s**

    + 6 years of related and progressive experience in lieu of Bachelor's degree

    **Preferred**

    + Master's Degree in Accounting, Finance, Business Administration/Management, Information Technology, Pre-Law, or related field

    **EXPERIENCE**

    **Required**

    + 1 year in Audit and Compliance

    To Include:

    + 1 year in Business Process Design

    + 1 year in Project Management

    **Preferred**

    + Third Party Risk Assessment

    **LICENSES or CERTIFICATIONS**

    **Required**

    + None

    **Preferred** (any of the following)

    + Certified Public Accountant (CPA)

    + Certified Information Systems Analyst (CISA)

    + Certified Information Privacy Professional (CIPP)

    + Certified Information Systems Security Professional (CISSP)

    **SKILLS**

    + Demonstrate expert knowledge of business and technology processes, risk and control frameworks, and assessment methodologies, particularly as applied to healthcare (payer and provider) business processes.

    + Knowledge of relevant regulatory guidelines, vendor management, sourcing and procurement, and completing assessments of vendors

    + Excellent resource and project planning capabilities, decision making skills, history of results-oriented delivery, and effective team building across a cross-campus and diverse team of management and staff.

    + Strong written and verbal communication skills for diverse audiences (senior management, board, peer, and team).

    + Strong relationship building skills and ability to influence with and without authority in a matrixed organization.

    + Leadership qualities with an ability to motivate and inspire a group of individuals to achieve superior results.

    + High capacity to think analytically, interpret information / observations, apply judgment and make effective, strategic decisions.

    **Language (Other than English):**

    None

    **Travel Requirement:**

    0% - 25%

    **PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS**

    **Position Type**

    Office-based

    Teaches / trains others regularly

    Occasionally

    Travel regularly from the office to various work sites or from site-to-site

    Rarely

    Works primarily out-of-the office selling products/services (sales employees)

    Never

    Physical work site required

    Yes

    Lifting: up to 10 pounds

    Constantly

    Lifting: 10 to 25 pounds

    Occasionally

    Lifting: 25 to 50 pounds

    Rarely

    **_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._

    **_Compliance Requirement_** _: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._

    _As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy._

    _Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._

    **Pay Range Minimum:**

    $50,200.00

    **Pay Range Maximum:**

    $90,300.00

    _Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._

    Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.

    EEO is The Law

    Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity ( _https://www.eeoc.gov/sites/default/files/migrated\_files/employers/poster\_screen\_reader\_optimized.pdf_ )

    We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.

    For accommodation requests, please contact HR Services Online at [email protected]

    California Consumer Privacy Act Employees, Contractors, and Applicants Notice

    Req ID: J251004


    Employment Type

    Full Time

  • Senior Risk & Compliance Analyst
    Deloitte    Gilbert, AZ 85295
     Posted 16 days    

    Are you passionate about technology and interested in joining a community of collaborative colleagues who respectfully and courageously seek to challenge the status quo? If so, read on to learn more about an exciting opportunity with Deloitte Technology US (DT - US). We are curious and life-long learners focused on technology and innovation.

    Recruiting for this role ends on Dec 8, 2024

    Work you'll do

    This role supports audits and assessment programs of the Technology Cyber Security Risk & Compliance team which includes risk management, audits, and assessments for on premises as well as cloud hosted IT applications and infrastructure. This position is specifically responsible for helping drive SOC 1 and SOC 2 audits and manage the day-to-day responsibilities of gathering evidence, scheduling resources, coordinating with business owners and external auditors, and identifying potential audit issues/operational improvements. Role is to also understand and have ability to assess technology and operational risks related to internal and cloud technology solutions and at times, provide input to DT - US personnel on appropriate controls to address audit risks. The position will also work with external and internal auditors, serving as liaison between DT - US and non-DT - US auditees, gathering and presenting evidence as required.

    Key Tasks / Essential Job Functions:

    + Understand technology controls: testing of controls, supporting evidence, that impact on premises and cloud technology, operational risk to the Information Technology Services organization as well as related laws, regulations, and industry standards, specifically related to internal and cloud technology solutions.

    + Assist and recommend policies, standards, procedures, and controls to assure the confidentiality, integrity, and availability of the information technology environment for on premises as well as cloud hosted IT applications and infrastructure.

    + Represent Information Technology related to internal and external assessments and/or audits of information technology systems and processes, interpret results, and develop and communication recommendations to management.

    + Participate in appropriate opportunities for continuing education, seminars, and participation in field-related professional organizations to remain current on developments in information security profession.

    + Develop and recommend appropriate information security policies, standards, procedures, checklists, and guidelines using generally recognized security concepts tailored to meet the requirements of the organization for on premises as well as cloud hosted IT applications and infrastructure.

    + Identify and document specific security issues, propose resolution options, and interpret matters from the perspective of involved stakeholders.

    + Other duties as assigned.

    The team

    Deloitte Technology US (DT - US) helps power Deloitte's success, which serves many of the world's largest, most respected organizations. We develop and deploy cutting-edge internal and go-to-market solutions that help Deloitte operate effectively and lead in the market. Our reputation is built on a tradition of delivering with excellence.

    The ~3,000 professionals in DT - US deliver services including:

    + Cyber Security

    + Technology Support

    + Technology & Infrastructure

    + Applications

    + Relationship Management

    + Strategy & Communications

    + Project Management

    + Financials

    Cyber Security

    Cyber Security vigilantly protects Deloitte and client data. The team leads a strategic cyber risk program that adapts to a rapidly changing threat landscape, changes in business strategies, risks, and vulnerabilities. Using situational awareness, threat intelligence, and building a security culture across the organization, the team helps to protect the Deloitte brand.

    Areas of focus include:

    + Risk & Compliance

    + Identity & Access Management

    + Data Protection

    + Cyber Design

    + Incident Response

    + Security Architecture

    + Business Partnership

    Required Qualifications:

    + Bachelor's degree or equivalent in Computer Science, Business Administration, Information Systems.

    + Minimum 5 years of various technology experience.

    + Minimum 2 years of experience with various industry standard frameworks such as: SSAE 18, SOC 1 and SOC 2, Shared Assessment Program Agreed Upon Procedures, HIPAA, HITRUST, CSA, CCM.

    + Limited immigration sponsorship may be available.

    Preferred Qualifications:

    + Industry certification (e.g., CPA, CISA, CISSP, CISM etc.)

    + Experience in IT internal audit, external audits, and or service organization control reporting and activities

    + Solid understanding of IT general controls and activities

    + Familiarity with privacy laws, data protection/security regulations, and cloud security frameworks

    + Possess a general understanding of IT security technologies, including network, application and database security, access management and cloud security

    + Consulting skills (client service orientation, conflict resolution, analysis/synthesis of information, negotiation, project management, etc.) (preferred)

    + Excellent communication, listening, and facilitation skills (preferred)

    + Excellent time management and related organizational skills, including appropriate sense of urgency, a proactive approach, and a suitable ability to anticipate and manage project lifecycle events, issues, and obstacles (preferred)

    + Very good understanding and experience with cloud technologies and security controls (preferred)

    The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $72,900 - $149,700

    Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html

    EA_ExpHire

    RITM7695995

    #LI-Remote

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.


    Employment Type

    Full Time

  • Senior Risk & Compliance Analyst
    Deloitte    Tempe, AZ 85282
     Posted 16 days    

    Are you passionate about technology and interested in joining a community of collaborative colleagues who respectfully and courageously seek to challenge the status quo? If so, read on to learn more about an exciting opportunity with Deloitte Technology US (DT - US). We are curious and life-long learners focused on technology and innovation.

    Recruiting for this role ends on Dec 8, 2024

    Work you'll do

    This role supports audits and assessment programs of the Technology Cyber Security Risk & Compliance team which includes risk management, audits, and assessments for on premises as well as cloud hosted IT applications and infrastructure. This position is specifically responsible for helping drive SOC 1 and SOC 2 audits and manage the day-to-day responsibilities of gathering evidence, scheduling resources, coordinating with business owners and external auditors, and identifying potential audit issues/operational improvements. Role is to also understand and have ability to assess technology and operational risks related to internal and cloud technology solutions and at times, provide input to DT - US personnel on appropriate controls to address audit risks. The position will also work with external and internal auditors, serving as liaison between DT - US and non-DT - US auditees, gathering and presenting evidence as required.

    Key Tasks / Essential Job Functions:

    + Understand technology controls: testing of controls, supporting evidence, that impact on premises and cloud technology, operational risk to the Information Technology Services organization as well as related laws, regulations, and industry standards, specifically related to internal and cloud technology solutions.

    + Assist and recommend policies, standards, procedures, and controls to assure the confidentiality, integrity, and availability of the information technology environment for on premises as well as cloud hosted IT applications and infrastructure.

    + Represent Information Technology related to internal and external assessments and/or audits of information technology systems and processes, interpret results, and develop and communication recommendations to management.

    + Participate in appropriate opportunities for continuing education, seminars, and participation in field-related professional organizations to remain current on developments in information security profession.

    + Develop and recommend appropriate information security policies, standards, procedures, checklists, and guidelines using generally recognized security concepts tailored to meet the requirements of the organization for on premises as well as cloud hosted IT applications and infrastructure.

    + Identify and document specific security issues, propose resolution options, and interpret matters from the perspective of involved stakeholders.

    + Other duties as assigned.

    The team

    Deloitte Technology US (DT - US) helps power Deloitte's success, which serves many of the world's largest, most respected organizations. We develop and deploy cutting-edge internal and go-to-market solutions that help Deloitte operate effectively and lead in the market. Our reputation is built on a tradition of delivering with excellence.

    The ~3,000 professionals in DT - US deliver services including:

    + Cyber Security

    + Technology Support

    + Technology & Infrastructure

    + Applications

    + Relationship Management

    + Strategy & Communications

    + Project Management

    + Financials

    Cyber Security

    Cyber Security vigilantly protects Deloitte and client data. The team leads a strategic cyber risk program that adapts to a rapidly changing threat landscape, changes in business strategies, risks, and vulnerabilities. Using situational awareness, threat intelligence, and building a security culture across the organization, the team helps to protect the Deloitte brand.

    Areas of focus include:

    + Risk & Compliance

    + Identity & Access Management

    + Data Protection

    + Cyber Design

    + Incident Response

    + Security Architecture

    + Business Partnership

    Required Qualifications:

    + Bachelor's degree or equivalent in Computer Science, Business Administration, Information Systems.

    + Minimum 5 years of various technology experience.

    + Minimum 2 years of experience with various industry standard frameworks such as: SSAE 18, SOC 1 and SOC 2, Shared Assessment Program Agreed Upon Procedures, HIPAA, HITRUST, CSA, CCM.

    + Limited immigration sponsorship may be available.

    Preferred Qualifications:

    + Industry certification (e.g., CPA, CISA, CISSP, CISM etc.)

    + Experience in IT internal audit, external audits, and or service organization control reporting and activities

    + Solid understanding of IT general controls and activities

    + Familiarity with privacy laws, data protection/security regulations, and cloud security frameworks

    + Possess a general understanding of IT security technologies, including network, application and database security, access management and cloud security

    + Consulting skills (client service orientation, conflict resolution, analysis/synthesis of information, negotiation, project management, etc.) (preferred)

    + Excellent communication, listening, and facilitation skills (preferred)

    + Excellent time management and related organizational skills, including appropriate sense of urgency, a proactive approach, and a suitable ability to anticipate and manage project lifecycle events, issues, and obstacles (preferred)

    + Very good understanding and experience with cloud technologies and security controls (preferred)

    The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $72,900 - $149,700

    Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html

    EA_ExpHire

    RITM7695995

    #LI-Remote

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.


    Employment Type

    Full Time


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