Economists

**About this role:**

Wells Fargo is seeking a Senior Contact Center Planning Analyst as part of Consumer and Small Business Banking Operations. Learn more about our career areas and lines of business at wellsfargojobs.com (https://www.wellsfargojobs.com/career-areas/) .

**In this role, you will:**

+ Direct timely and accurate functional, regional and site call center planning work

+ Assist functional manager with the design of staffing and schedules needed to support operational needs and capacity planning

+ Complete research work for site, regional or enterprise queues and workgroups

+ Develop and deliver communication for enterprise team for ongoing changes in staffing and forecasting strategies

+ Identify and recommend opportunities for process improvement and risk control development

+ Provide feedback and training to specialists and analysts

+ Address scheduling issues, including absences and tardiness

+ Present input to managers regarding individual staff performance

+ Make decisions and resolve issues to meet business objectives

+ Interpret policies, procedures, and compliance requirements

+ Collaborate and influence all levels of professionals including more experienced managers

+ Lead team to achieve objectives

**Required Qualifications:**

+ 4+ years of Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

**Desired Qualifications:**

+ Experience forecasting inbound and back office using Workforce Management tools such Verint/Avaya or Alvaria/Aspect

+ Experience with process improvement, and measurements

+ Knowledge and understanding of call center operations

+ Ability to develop partnerships and collaborate with other business and functional areas

+ Provide guidance through mentoring, training, and development

+ Strong analytical skills, including data management. Able to perform analysis and deliver to management calling out risk or opportunities

+ Ability to take initiative, identify opportunities and implement change

**Job Expectations:**

+ Willingness to work on-site at one of the specific locations included in this job posting.

+ This position offers a hybrid work schedule

+ Candidates must be willing to work additional hours as needed

+ This position is not eligible for Visa sponsorship

**Location:**

+ 1525 W W T Harris Blvd CHARLOTTE, NC 28262-8522

+ 4101 Wiseman Blvd Bldg 106 SAN ANTONIO, TX 78251

+ 2800 S Price Rd., Bldg. D, Chandler, AZ 85286

+ 2202 W Rose Garden Ln PHOENIX, AZ 85027

+ 800 S Jordan Creek Pkwy West Des Moines, IA 50266

+ 1301 Solana Blvd Bldg 1 Ste 1100 Westlake , TX 76262

+ 7711 Plantation Rd ROANOKE, VA 24019-3224

**Posting End Date:**

6 Apr 2025

**_*Job posting may come down early due to volume of applicants._**

**We Value Diversity**

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

**Applicants with Disabilities**

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.

**Wells Fargo Recruitment and Hiring Requirements:**

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

**Req Number:** R-446434

**About this role:**

Wells Fargo is seeking a Senior Contact Center Planning Analyst as part of Consumer and Small Business Banking Operations. Learn more about our career areas and lines of business at wellsfargojobs.com (https://www.wellsfargojobs.com/career-areas/) .

**In this role, you will:**

+ Direct timely and accurate functional, regional and site call center planning work

+ Assist functional manager with the design of staffing and schedules needed to support operational needs and capacity planning

+ Complete research work for site, regional or enterprise queues and workgroups

+ Develop and deliver communication for enterprise team for ongoing changes in staffing and forecasting strategies

+ Identify and recommend opportunities for process improvement and risk control development

+ Provide feedback and training to specialists and analysts

+ Address scheduling issues, including absences and tardiness

+ Present input to managers regarding individual staff performance

+ Make decisions and resolve issues to meet business objectives

+ Interpret policies, procedures, and compliance requirements

+ Collaborate and influence all levels of professionals including more experienced managers

+ Lead team to achieve objectives

**Required Qualifications:**

+ 4+ years of Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

**Desired Qualifications:**

+ Experience forecasting inbound and back office using Workforce Management tools such Verint/Avaya or Alvaria/Aspect

+ Experience with process improvement, and measurements

+ Knowledge and understanding of call center operations

+ Ability to develop partnerships and collaborate with other business and functional areas

+ Provide guidance through mentoring, training, and development

+ Strong analytical skills, including data management. Able to perform analysis and deliver to management calling out risk or opportunities

+ Ability to take initiative, identify opportunities and implement change

**Job Expectations:**

+ Willingness to work on-site at one of the specific locations included in this job posting.

+ This position offers a hybrid work schedule

+ Candidates must be willing to work additional hours as needed

+ This position is not eligible for Visa sponsorship

**Location:**

+ 1525 W W T Harris Blvd CHARLOTTE, NC 28262-8522

+ 4101 Wiseman Blvd Bldg 106 SAN ANTONIO, TX 78251

+ 2800 S Price Rd., Bldg. D, Chandler, AZ 85286

+ 2202 W Rose Garden Ln PHOENIX, AZ 85027

+ 800 S Jordan Creek Pkwy West Des Moines, IA 50266

+ 1301 Solana Blvd Bldg 1 Ste 1100 Westlake , TX 76262

+ 7711 Plantation Rd ROANOKE, VA 24019-3224

**Posting End Date:**

6 Apr 2025

**_*Job posting may come down early due to volume of applicants._**

**We Value Diversity**

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

**Applicants with Disabilities**

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.

**Wells Fargo Recruitment and Hiring Requirements:**

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

**Req Number:** R-446434

**_Great company. Great people. Great opportunities._**

If you’d like the chance to make your mark with the world’s largest equipment rental provider, **come build your future with United Rentals!**

The Trade Compliance Analyst will be responsible for the day-to-day facilitation of import and export trade compliance activity. Duties will include daily coordination with customs brokers to provide accurate and timely information to ensure smooth flow through customs and proper declaration of import entry data to both U.S. and Canadian Customs agencies with respect to valuation, classification, anti-dumping/countervailing duty identification, country of origin information, and trade program verification, as well as adherence to all government regulations for the company.

**What you’ll do:**

+ Assist Customs Broker (US & CAN) with troubleshooting, research, and resolving imports – HTS classifications, commercial invoices, engine data, identifying whether shipment is to be cleared by UR or another entity, missing document(s), and monitoring daily broker reports and further investigate high duty/tax shipments.

+ Assist branches with commercial document requirements and partner government agency/other requirements – Registrar of Imported Vehicles, and Manufacturer’s Statement of Origin, Manufacturer’s affidavit, and Cert. of Origin.

+ Assist manager with projects, reports and audits as needed. (pull from Customs ACE platform, from gov’t source websites, custom broker portals, and other sources. Perform audits on the accuracy of data presented to the governments, such as customs entries.

+ Coordinate with the leasing company for documentation requirements relating to vehicle imports.

+ Primary contact for restricted parties screening. Screen all used equipment export sales and international rentals against government-sponsored lists of denied parties.

**Requirements:**

+ High school diploma or equivalent required.

+ Associate’s Degree in Business, Accounting, or a related field preferred.

+ Minimum three years experience in a corporate Logistics and/or Trade Compliance environment required.

+ Minimum of three years experience with demonstrated knowledge of import/export regulations, international shipping, customs requirements, and ability to navigate the Harmonized Tariff Schedule.

+ Proficiency in Microsoft Office and related desktop applications is required.

+ Strong written and verbal interpersonal and communication skills.

+ Ability to interpret and enforce procedures.

+ Strong attention to detail and a high level of accuracy is essential

**_Why join us?_**

We don’t just “talk the talk!” We’re an award-winning company (recently named a Glassdoor Best Place to Work in 2023) that truly cares about our people - That’s why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:

+ Paid Parental Leave

+ United Compassion Fund (http://jobs.unitedrentals.com/creative/culture)

+ Employee Discount Program

+ Career Development & Promotional Opportunities

+ Additional Vacation Buy Up Program (US Only)

+ Early Wage Access through Payactiv (US Hourly Only)

+ Paid Sick Leave

+ An inclusive and welcoming culture (http://jobs.unitedrentals.com/creative/diversity)

Learn more about our full US benefit offerings (http://unitedrentalsbenefits.com/) here.

Mutual respect for the dignity and fundamental rights of all persons defines our culture. United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email careers@ur.com for assistance.

United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability.

**Summary:**

Meta is seeking a proactive and experienced Energy Research Analyst to support our energy industry research efforts within our Global Energy organization. The successful candidate will support a cross-functional effort, providing real-time, actionable insights on broader industry-related energy initiatives.

**Required Skills:**

Energy Research Analyst Responsibilities:

1. Track clean energy deals and investments, energy efficiency initiatives, and the use of new energy technologies to support data center strategies.

2. Monitor potential power sources for new data center campuses, both grid-connected and behind-the-meter.

3. Prepare industry research reports and create and maintain real-time dashboards and databases tracking new clean energy and energy efficiency projects.

4. Produce regular reports summarizing market strategies and investments and identifying potential opportunity areas.

5. Develop executive briefings on emerging trends in data center energy infrastructure and clean energy deployments.

6. Build and maintain relationships with internal partners including across Energy, Sustainability, Infrastructure Data Center Strategy, and policy organizations.

**Minimum Qualifications:**

Minimum Qualifications:

7. Bachelor's degree in a relevant field (e.g., economics, business, engineering, etc.)

8. 5+ years of experience in research, analysis, or related field

9. Demonstrated analytical and problem-solving skills

10. Proven communication, organizational and program management skills, with experience managing multiple projects and coordinating across internal and external stakeholders

11. Experience managing time-sensitive projects to completion while balancing evolving priorities

12. Experience building and maintaining cross-functional relationships enabling clear information flow across wide-ranging teams

13. Experience working as part of a team as well as under your own initiative, seeking feedback and input where appropriate

14. Experience and knowledge of energy market fundamentals and dynamics

15. Intermediate MS Office (Excel and PowerPoint) and G-Suite (Google Docs, Google Slides, Google Sheets)

**Preferred Qualifications:**

Preferred Qualifications:

16. Experience with data visualization tools (e.g., Tableau, Power BI)

**Public Compensation:**

$126,000/year to $179,000/year + bonus + equity + benefits

**Industry:** Internet

**Equal Opportunity:**

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

Wells Fargo is seeking a Senior Contact Center Planning Analyst as part of Consumer and Small Business Banking Customer Care Operations Team. Learn more about the career areas and lines of business at wellsfargojobs.com (https://www.wellsfargojobs.com/career-areas/) .

**In this role, you will:**

+ Direct timely and accurate functional, regional and site call center planning work

+ Assist functional manager with the design of staffing and schedules needed to support operational needs and capacity planning

+ Complete research work for site, regional or enterprise queues and workgroups

+ Develop and deliver communication for enterprise team for ongoing changes in staffing and forecasting strategies

+ Identify and recommend opportunities for process improvement and risk control development

+ Provide feedback and training to specialists and analysts

+ Address scheduling issues, including absences and tardiness

+ Present input to managers regarding individual staff performance

+ Make decisions and resolve issues to meet business objectives

+ Interpret policies, procedures, and compliance requirements

+ Collaborate and influence all levels of professionals including more experienced managers

+ Lead team to achieve objectives

**Required Qualifications:**

+ 4+ years of Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

**Desired Qualifications:**

+ 2+ year of call center experience

+ Knowledge and understanding of scheduling or work force management software

+ Ability to organize and delegate work to others

+ Knowledge of Workforce Management systems

+ Ability to communicate effectively, in both written and verbal formats, with senior leaders

+ Leadership experience including coaching, training, and mentoring

+ Strong analytical skills with high attention to detail and accuracy

+ Strong collaboration and partnering skills

+ Excellent verbal, written and interpersonal communication skills

+ Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important

+ Strong organizational, multi-tasking, and prioritizing skills

+ Proficiency in Excel and other Microsoft Office products (Power Point, Word, Access)

**Job Expectations:**

+ This role offers a hybrid schedule

**Posting End Date:**

3 Apr 2025

**_*Job posting may come down early due to volume of applicants._**

**We Value Diversity**

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

**Applicants with Disabilities**

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.

**Wells Fargo Recruitment and Hiring Requirements:**

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

**Req Number:** R-444533

**Company :**

Highmark Health

**Job Description :**

**JOB SUMMARY**

***This is a Hybrid role and will require you to be onsite at either our Pittsburgh, PA location, Camp Hill, PA location or Buffalo, NY location up to 3 days a week.

This job works collaboratively to support of all risk and compliance assessment activities of Highmark Health across a broad range of frameworks including NIST, HITRUST, PCI, HIPAA, SOC, MAR, CMS, JCAHO, etc. The incumbent will partner with the organizational risk and business partners, the technology organization, and global delivery teams to meet Highmark Health’s mission requirements in a manner consistent with the enterprise risk appetite. This individual must have a proactive mindset and approach, and feel comfortable working in a highly matrixed environment.

**ESSENTIAL RESPONSIBILITIES**

+ Plan and conduct risk assessment activities according to the appropriate framework, including but not limited to NIST, HITRUST, PCI, HIPAA, SOC, MAR, CMS, JCAHO, in order to identify, assess, prioritize, evaluate and address financial, information security, privacy, and other areas of risk.Prepare draft reports and other management reporting deliverables.Review all work prepared by less experienced team members to ensure audit quality standards are consistently met in all forms of documentation.

+ Review and interpret inherent risk assessment results, engagement risks, and developassurance plans (e.g., on-site audit, contract review, financials assessment, purchasing data analysis) to address relevant risk areas and to ensure proper controls are implemented.Accountable for the review and interpretation of authoritative guidance (including, but not limited to NIST, HITRUST, PCI, HIPAA, SOC, MAR, CMS, JCAHO reports) and performs qualitative and quantitative impact assessments based on physical, technical, and administrative safeguards as well as contractual requirements; conducts additional information gathering and risk assessments as-needed; documents and reports results.

+ Lead development of project plans to support risk assessment and decisioning in coordination with business owners and other stakeholders within task-based budgets.Collaborate and communicate with Information Security, Privacy, Procurement, Audit, Compliance, and other teams across the Enterprise to align risk management objectives, practices and procedures.

+ Interface with business areas, technical staff, project teams, and third parties to execute cross-functional risk assurance projects. Lead the communication of assessment results and findings with multiple stakeholder groups and provides consultation and direction throughout.

+ Interpret complex data flow/ information sharing activities, customer integrations, and information safeguards into simplified and high-level terminology and/or process/data flows.Maintains risk management reporting dashboards in RSA Archer applications in order to keep information complete, accurate, and current.Prepare and assist with the delivery of risk assurance reports to management.

+ Ensure risk questionnaires and other risk assessments are distributed and completed on-time and prepares initial impact assessments.Ensure compliance requirements are met across the Enterprise.Assist in training and mentoring team members on multi-faceted engagements, platform customer dependencies, and interpretation of complex contract agreements.

+ Collaborate with lead in providing input and consultation on risk and assurance reporting.Collaborate and consult with other areas (e.g., Procurement, Privacy, Information Security, Legal) throughout the engagement lifecycleAssist in providing timely feedback on interpretations regarding authoritative guidance.

+ Proactively reviews updates made to departmental desk-level procedures, risk assessment methodology, assessment procedures, questionnaires, training, etc. and is responsible for monitoring compliance with departmental metrics, internal control activities, contractual obligations, regulatory requirements, and responding to customer inquiries / audits.

+ Other duties as assigned or requested

**EDUCATION**

**Required**

+ Bachelor's Degree in Accounting, Finance, Business Administration/Management, Information Technology, Pre-Law, or related field

**Substitution** **s**

+ 6 years of related and progressive experience in lieu of Bachelor's degree

**Preferred**

+ Master's Degree in Accounting, Finance, Business Administration/Management, Information Technology, Pre-Law, or related field

**EXPERIENCE**

**Required**

+ 5 years in Audit and Compliance

To Include:

+ 3 years of Business Process Design

+ 3 years of Project Management

​

**Preferred**

+ Experience with Medicaid Markets regulatory environment

+ Experience with monitoring and oversight of accreditation standards (NCQA, TJC, URAC, etc.)

**LICENSES or CERTIFICATIONS**

**Required**

+ None

**Preferred** (any of the following)

+ Certified in Healthcare Compliance (CHC)

+ Certified Healthcare Internal Audit Professional (CHIAP)

**SKILLS**

+ Demonstrate expert knowledge of business and technology processes, risk and control frameworks, and assessment methodologies, particularly as applied to healthcare (payer and provider) business processes.

+ Knowledge of relevant regulatory guidelines, vendor management, sourcing and procurement, and completing assessments of vendors

+ Excellent resource and project planning capabilities, decision making skills, history of results-oriented delivery, and effective team building across a cross-campus and diverse team of management and staff.

+ Strong written and verbal communication skills for diverse audiences (senior management, board, peer, and team).

+ Strong relationship building skills and ability to influence with and without authority in a matrixed organization.

+ Leadership qualities with an ability to motivate and inspire a group of individuals to achieve superior results.

+ High capacity to think analytically, interpret information / observations, apply judgment and make effective, strategic decisions.

**Language (Other than English):**

None

**Travel Requirement:**

0% - 25%

**PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS**

**Position Type**

Office-based

Teaches / trains others regularly

Occasionally

Travel regularly from the office to various work sites or from site-to-site

Rarely

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

Yes

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Occasionally

Lifting: 25 to 50 pounds

Rarely

**_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._

**_Compliance Requirement_** _: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._

_As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy._

_Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._

**Pay Range Minimum:**

$67,500.00

**Pay Range Maximum:**

$126,000.00

_Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.

For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Req ID: J262227

**Job Description:**

Job Summary:

The role of the Family Health Advocate-Research Analyst is an exciting and integral role in providing meaningful advocacy support to members and their families through personalized resource and referral facilitation, issue resolution and healthcare navigation. In this role you will provide research to support and resolve cases originating from our Family Health Advocates that require additional follow up. Case follow-ups include but are not limited to the coordination of benefits, health claim appeals, re-submissions and/or re-coding, EOB reviews and researching provider availability and scheduling appointments.

Essential Job Functions:

+ **Support follow up needs from Family Health Advocate calls** **for the following:**

+ Research and resolution to eligibility, claims issues, ID card issues, grievances/appeals, utilization management (UM) statusincluding but not limited to medical, dental, and vision plans

+ Provider search (PCP, specialty, and facility), focused on healthcare cost and quality, and present premier provider options, including but not limited to medical, dental, and vision plans

+ Support for spending accounts, pharmacy, and disability.

+ Aid with ordering durable medical equipment (DME)

+ Community resource search

+ **Coordinate issue resolution with providers,** **payers** **or 3rd parties for:**

+ Claims adjustments

+ Grievances and appeals submissions

+ Utilization management intake or status

+ Complex pharmacy inquiries

+ Complex spending account inquiries

+ Appointment availability

+ **Primary duties include but are not limited to:**

+ Research and documentation of issue resolutions.

+ Timely management of assigned queue tasks requiring research and resolution

+ Work closely with assigned Family Health Advocates to ensure timely resolution and follow up of tasks

Specific Skills/ Attributes:

+ Excellent multi-channel communication and problem-solving skills

+ Ability to communicate effectively in both voice and chat channels, including critical thinking skills, effective typing, grammar, and spelling skills.

+ Proficient in general office tool use and navigation (i.e.,Microsoft)

Qualifications:

+ High school / GED diploma

+ 2-yr associates degree in healthcare/health sciences OR equivalent experience in healthcare, preferably with research and resolving benefits and claims, OR held one or more of the following positions:

+ Health Guide/Advocate/Navigator

+ Claims Specialist/Processor

+ Medical Assistant

+ Medical Secretary/Clinic Manager

+ Medical Coder

+ Customer service experience within a healthcare contact center, provider office, or healthcare institution

+ Experience in successful resolution of high level/sensitive customer service issues.

Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.

Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.

Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make.

**Job Posting Title**

Senior Compliance Analyst (Interpretation and Advising) - Remote

**Job Description**

The Senior Compliance Analyst assists in the implementation of Prime’s compliance programs and leads initiatives within their designated areas. This role partners with key internal stakeholders to monitor aspects of compliance and validate policies, procedures, licensure, and program manuals are effectively followed and maintained.

**Responsibilities**

+ Executes compliance procedures and enforces policy governance across the organization to validate regulatory reporting requirements are met and that business operations are aligned with expectations of applicable regulatory guidance

+ Lead project management efforts for highly sensitive Compliance initiatives

+ Represents the Compliance Department on complex contracts or cross-functional projects; identifies key stakeholders from across the enterprise and establishes effective collaboration techniques to maintain ongoing partnership between functions

+ May collect, prepare and maintain records and related documentation for reporting to the Chief Compliance Officer, Prime’s senior leadership team, executives, Corporate Compliance Committee members and the Board of Directors; collaborates across the compliance organization to collect and organize information into clear, accurate and effective executive reports

+ Serves as subject matter expert within Compliance and develops solutions to highly complex compliance problems by referring to precedence, policies and standard operating procedures; escalate issues to Compliance leadership as appropriate and enhance or develop new supporting documentation as necessary

+ May execute and enhance Prime’s compliance programs by developing, maintaining and delivering compliance documentation and training, administering the annual conflict of interest or other cyclical compliance processes, or implementing a regular review cadence for standard operating procedures (SOP) and policies

+ Research and interpret laws, industry guidance and regulatory issues that impact Prime’s compliance programs or Board of Pharmacy and Department of Insurance filings; document requirements or disciplinary actions and escalate findings as appropriate

+ If supporting licensing efforts, may manage regulatory submissions, filings, renewals, notifications, and periodic reports related to licensed functions (Pharmacy Benefit Management (PBM), Third Party Administrator, Utilization Review Organization, Business, State registrations, etc); compile required internal reports, perform research of licensing and reporting requirements, respond to requests for information and proposals, develop/revise/maintain departmental SOPs, Desk Top Procedures, and Licensing source documentation; manage the licensing IT application and conduct general maintenance of the licensing tools

+ Other duties as assigned

**Minimum Qualifications**

+ Bachelor’s degree in business, healthcare, or related area of study, or equivalent combination of education and/or relevant work experience; HS diploma or GED is required

+ 5 years of progressive work experience in legal or compliance related roles for a healthcare or PBM organization, or other highly regulated industry, including experience with Medicare, Medicaid, and the Affordable Care Act (ACA)

+ Must be eligible to work in the United States without need for work visa or residency sponsorship

**Additional Qualifications**

+ Exceptional written and oral communication skills

+ Demonstrated ability to apply critical thinking skills and problem solve through highly complex situations

+ Complete understanding of effective compliance program principles, concepts, practices and standards; full breadth of knowledge around industry best practices and challenges; experience developing new concepts, techniques, standards and programs to support an organization’s compliance priorities

+ Ability to effectively present complex information to a wide variety of audiences

+ Ability to establish rapport and effectively influence at all levels within an organization

+ Enhanced organizational skills with the ability to effectively work on multiple projects simultaneously

+ Strong analytical skills

+ If working within Licensing, experience maintaining, tracking, renewing and submitting applications for licensure

**Preferred Qualifications**

+ PBM/health care experience

+ Certified Compliance and Ethics Professional (CCEP) or Certified Healthcare Compliance Professional (CHC)

+ Certified Project Management Professional (PMP)

+ Advanced degree in related area of study, such as Juris Doctor

**Minimum Physical Job Requirements**

+ Ability to travel up to 10% of the time

+ Constantly required to sit, use hands to handle or feel, talk and hear

+ Frequently required to reach with hands and arms

+ Occasionally required to stand, walk and stoop, kneel, and crouch

+ Occasionally required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds

+ Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus

**Reporting Structure**

+ Reports to Sr Professional, Manager, Director or Senior Director in the Compliance department

Potential pay for this position ranges from $74,000.00 - $118,000.00 based on experience and skills.

To review our Benefits, Incentives and Additional Compensation, visit our Benefits Page (https://www.primetherapeutics.com/benefits) and click on the "Benefits at a glance" button for more detail.

_Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex (pregnancy, sexual orientation, and gender identity), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law. _

_We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law._

_Prime Therapeutics LLC is a Tobacco-Free Workplace employer._

Positions will be posted for a minimum of five consecutive workdays.

Prime Therapeutics' fast-paced and dynamic work environment is ideal for proactively addressing the constant changes in today's health care industry. Our employees are involved, empowered, and rewarded for their achievements. We value new ideas and work collaboratively to provide the highest quality of care and service to our members.

If you are looking to advance your career within a growing, team-oriented, award-winning company, apply to Prime Therapeutics today and start making a difference in people's lives.

Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex (pregnancy, sexual orientation, and gender identity), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law.

We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

Prime Therapeutics LLC is a Tobacco-Free Workplace employer.

If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at 1.866.469.1257 or email Careers@primetherapeutics.com.

**POSITION SUMMARY:** As a member of the Cyber Security group, the IT Risk and Compliance Analyst I is responsible for supporting the organization’s IT risk management, third-party risk management, and compliance efforts. The IT Risk and Compliance Analyst will assist in identifying, assessing, and mitigating IT-related risks while ensuring compliance with relevant laws, regulations, and industry standards. This position will collaborate with IT, and other business departments to evaluate IT controls in the context of PCI and NIST standards.

**PRINCIPAL RESPONSIBILITIES:**

+ Perform comprehensive enterprise-wide IT risk assessments and audits, collaborating cross-functionally to identify, prioritize, and mitigate cyber risks and compliance issues.

+ Develop, implement, and maintain robust IT security policies, procedures, and controls aligned with organizational objectives, industry frameworks (e.g., NIST 800-53), and regulatory requirements (e.g., PCI DSS).

+ Design and execute engaging security awareness training programs and campaigns to cultivate a security-minded culture.

+ Create and maintain documentation related to IT risk and compliance activities.

+ Continuously monitor and evaluate emerging IT risks, regulatory changes, and industry trends to proactively adapt security and compliance controls.

+ Conduct third-party cyber risk assessments, ensuring vendors and partners align with core cyber and compliance standards.

+ Establish and maintain a comprehensive risk register, identifying, assessing, and mitigating IT security risks to enhance organizational resilience.

+ Provide expert guidance to stakeholders on interpreting and implementing company standards and regulatory requirements.

+ Complete inbound VSQs, RFPs, and RFIs, ensuring comprehensive and timely responses.

+ Other non-essential duties as assigned or may be necessary.

**QUALIFICATIONS:**

+ Comprehensive knowledge of industry standards, frameworks (e.g., NIST-CSF),and regulatory requirements (e.g., PCI DSS,).

+ Experience with Governance, Risk, and Compliance (GRC) tools.

+ Demonstrated experience in policy and procedure development.

+ Demonstrated experience in conducting risk assessments, audits, and developing mitigation strategies.

+ Ability to stay current with evolving cybersecurity threats, industry trends, and regulatory changes, applying this knowledge to enhance organizational security posture.

+ Detail-oriented with strong organization, prioritization and time management skills.

+ Critical thinking, ability to analyze complex IT risk and compliance challenges.

+ Proven ability to work collaboratively in cross-functional teams and build strong relationships with various stakeholders across the organization.

+ Strong communication skills to effectively interact with internal and external partners at all levels to resolve issues and provide solutions.

+ Intermediate to advanced proficiency in Microsoft Office suite, including Word, Excel and PowerPoint.

+ Professional certifications such as CISA, CRISC, GCCC, GSEC, CGRC, or similar - preferred.

**MINIMUM REQUIREMENTS:**

+ 3+ years of experience in IT risk management, compliance, information security, or similar roles.

+ Prior experience with NIST CSF, PCI DSS, or similar audits.

**Rewarding Compensation and Benefits**

Eligible employees can elect to participate in:

• Comprehensive medical benefits coverage, dental plans and vision coverage.

• Health care and dependent care spending accounts.

• Short- and long-term disability.

• Life insurance and accidental death & dismemberment insurance.

• Employee and Family Assistance Program (EAP).

• Employee discount programs.

• Retirement plan with a generous company match.

• Employee Stock Purchase Plan (ESPP).

_The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company._

EEO STATEMENT:Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.

**ABOUT THE COMPANY**

Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world.

In 2023, Republic’s total company revenue was $14.9 billion, and adjusted EBITDA was $4.4 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills.

Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer.

Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 41,000 team members understand that it's not just what we do that matters, but how we do it.

Our company values guide our daily actions:

+ **Safe** : We protect the livelihoods of our colleagues and communities.

+ **Committed to Serve** : We go above and beyond to exceed our customers’ expectations.

+ **Environmentally Responsible:** We take action to improve our environment.

+ **Driven** : We deliver results in the right way.

+ **Human-Centered:** We respect the dignity and unique potential of every person.

We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 4.6 million people in 2023 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods.

**STRATEGY**

Republic Services’ strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers’ multiple waste streams through a North American footprint of vertically integrated assets.

We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation.

With our integrated approach, strengthening our position in one area advances other areas of our business. For example, as we grow volume in recycling and waste, we collect additional material to bolster our circularity capabilities. And as we expand environmental solutions, we drive additional opportunities to provide these services to our existing recycling and waste customers.

**Recycling and Waste**

We continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions. The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage. We aggregate materials at scale, unlocking new opportunities for advanced recycling. In addition, we are cross-selling new products and services to better meet our customers’ specific needs.

**Environmental Solutions**

Our comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams. We are expanding both our capabilities and our geographic footprint. We see strong growth opportunities for our offerings, including PFAS remediation, an increasing customer need.

**SUSTAINABILITY INNOVATION**

Republic’s recent innovations to advance circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth.

The Republic Services Polymer Center is the nation’s first integrated plastics recycling facility. This innovative site processes rigid plastics from our recycling centers, producing recycled materials that promote true bottle-to-bottle circularity. We also formed Blue Polymers, a joint venture with Ravago, to develop facilities that will further process plastic material from our Polymer Centers to help meet the growing demand for sustainable packaging. We are building a network of Polymer Centers and Blue Polymer facilities across North America.

We continue to advance decarbonization at our landfills. As demand for renewable energy continues to grow, we have 70 landfill gas-to-energy projects in operation and plan to expand our portfolio to 115 projects by 2028.

**RECENT RECOGNITION**

+ Barron’s 100 Most Sustainable Companies

+ CDP Discloser

+ Dow Jones Sustainability Indices

+ Ethisphere’s World’s Most Ethical Companies

+ Fortune World’s Most Admired Companies

+ Great Place to Work

+ Sustainability Yearbook S&P Global

**Overview**

**What You’ll Be Doing**

Cadmus is seeking a consultant with experience in Statistics / Economics to join its Energy Division’s Program Planning and Optimization team. The Energy Division at Cadmus provides advanced analytic and strategic consulting services to energy companies, utilities, governments, and non-profit organizations across the United States and around the world. The qualified candidate will manage projects, design and lead quantitative analyses, manage staff, create written reports on findings, present to external audiences, and contribute to business development. There is a strong preference for experience analyzing programmatic, utility system, and grid impacts associated with peak demand and demand response for this position. The selected candidate will also work on a range of complex issues related to distributed energy resources, electrification, decarbonization, energy efficiency, flexible load resources, virtual power plants, and retail rate design.

**Who We Are**

Cadmus is a technology-empowered strategic consulting firm with more than 1,300 experts dedicated to serving government, commercial, and non-governmental organizations worldwide. We help our clients achieve their goals and drive lasting, impactful changes by leveraging transformative digital solutions and unparalleled expertise across domains.

At Cadmus, we look for team players and problem solvers who are driven to use their unique perspectives and intellectual curiosity to help deliver breakthrough solutions that achieve transformative goals. As a member of our team, you'll collaborate with leading experts to support our clients across the globe. We offer competitive compensation, outstanding health care and retirement benefits, a vibrant and collaborative work environment, and ample opportunities for professional growth.

Join Cadmus. Together, we are strengthening society and the natural world. For more information, visit www.cadmusgroup.com.

**Responsibilities**

+ Provide technical leadership on projects involving economic and statistical analysis related to demand side management initiatives, including demand response, energy efficiency, distributed energy resources, electrification, decarbonization, flexible load resources, virtual power plants, and retail rate design.

+ Lead research, primary and secondary data collection, statistical and micro econometric data analysis, and reporting tasks to support consulting engagements related to demand response, EV managed charging, residential battery storage and virtual power plants, industrial strategic energy efficiency, and dynamic pricing.

+ Synthesize research findings to resolve research questions, identify trends, and derive insights relevant to client objectives.

+ Translate research findings and analysis results into meaningful conclusions supported by demonstrable data and analysis and develop actionable recommendations.

+ Developing detailed reports, memos, and presentations of results, findings, methodologies, and data sources.

+ Conduct detailed reviews of project staff’s deliverables to ensure high-quality, accurate, and error-free work.

+ Work closely and actively communicate with project team members and clients to accomplish project goals. Provide clear and consistent communications on projects and tasks and raise any concerns or issues before they become problems, provide and receive constructive feedback, and manage expectations.

+ Communicate clearly and professionally (oral and written) with colleagues and clients, in varying time zones.

+ Manage consulting projects. Essential project management activities including budget tracking, invoicing, project planning, staff balancing, and resource management.

+ Work independently and collaboratively across Cadmus to deliver high-value solutions to clients.

**Qualifications**

+ BA/BS in Economics, Statistics, Mathematics, Data Science, or other related quantitative fields with 8 to 10 years of relevant professional experience, OR

+ MA/MS in Economics, Statistics, Mathematics, Data Science, or other related quantitative fields with 6 to 8 years relevant professional experience, OR

+ PhD in Economics, Statistics, Mathematics, Data Science, or other related quantitative fields with 3 to 5 years relevant professional experience.

+ Professional experience with statistical software programs such as R, Python, SAS, or Stata.

+ Familiarity with or work experience in the electricity sector and/or utility industry.

+ Demonstrated experience with inferential statistics, specifically sampling and research design, statistical analysis, and regression analysis.

+ Excellent written and verbal communication skills.

+ Strong organizational and time-management skills with high attention to detail.

+ Initiative and ability to prioritize and work independently on assignments, including adapting to changes in a fast-paced, time-sensitive, deliverable driven workplace.

+ Desire to grow professionally and take on challenging work assignments.

+ Strong critical thinking and analytical skills.

+ Proficient in MS Office applications, including Word and Excel.

**Desired Qualifications: **

+ Experience with analysis of peak demand, demand response programs, or related areas.

+ Prior consulting experience, including working independently to make decisions.

+ Staff management and development experience.

+ Applied research design experience in professional setting, preferably consulting.

+ Experience with Databricks and Microsoft Azure.

**Additional Information:**

Candidates must be eligible to work in the United States as a U.S Perm Resident or U.S. Citizen.

Based on eligibility and job status, Cadmus offers an excellent benefits package to include: medical, dental, vision, company paid disability and life insurance, 401(k) program, paid time off (PTO), paid holidays, voluntary time off (VTO), tuition reimbursement, adoption assistance program, other optional benefits and various bonus programs.

The minimum starting salary for this position is $85,000. The actual salary may be higher and will be determined by several factors, including relevant work experience, education, skills, and market competitiveness.

We value the critical role safety and health protocols contribute to everyone’s success at Cadmus and work together to align and comply with all federal, state, and local safety and health mandates to ensure a safe and valuable work environment.

Cadmus is an Equal Opportunity Employer and prohibits unlawful discrimination. Cadmus is committed to providing a respectful workplace where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex (including pregnancy), sexual orientation (including gender identity and/or expression), national origin, military and veteran status, physical and mental disability, or any other characteristic protected by applicable law.

Learn more about Cadmus by visiting our website at: http://www.cadmusgroup.com

**Job Locations** _US | US-GA-Atlanta | US-MA-Boston | US-CO-Boulder | US-NJ-Newark | US-NY-New York | US-CA-Oakland | US-OR-Portland_

**Posted Date** _12 hours ago_ _(3/20/2025 1:25 PM)_

**_Job ID_** _2025-3037_

**_\# of Openings_** _1_

**_Category_** _Associate_