Industrial-Organizational Psychologists

We are currently seeking a Property Manager!

Property Managers are Responsible for managing daily operations of the property, including supervising team members and resources of the property to achieve established budgeted financial and operational goals

Responsibilities include:

+ Operate the property within financial guidelines

+ Perform daily physical inspections of the property and coordinate with the maintenance team

+ Maintain direct supervision of all staff, including work schedules, the delegation of duties, and conflict resolution

+ Interview and hire all property employees

+ Ensure all AMC policies and procedures are upheld and infractions are properly reported

+ Meet leasing objectives by ensuring proper sales techniques are used including first-hand leasing

+ Exercise independent judgment and discretion to handle and resolve resident requests or concerns

+ Take responsibility for administrative duties including required reporting

+ Implement, design, and maintain a resident retention program, i.e., newsletter, resident referral program, and/or social activities

+ Design/maintain a marketing and advertising concept for property staff to implement

+ Ensure property compliance with OSHA, Fair housing, and AMC safety guidelines

+ Investigate and/or report any incidents regarding the residents, employees, vendors or others regarding the property

Requirements:

+ Knowledge in Fair Housing

+ Ability to exercise sound judgment

+ Self-motivated with attention to detail

+ Ability to maintain positive relationships with internal and external contacts

+ Strong communication skills

+ 1-2 years of property management experience

+ Leadership experience

Additional Information:

Apartment Management Consultants (AMC) is a leader in the property management industry. Our passion for helping people, creating authentic relationships, and common values has established a working environment that undeniably stands out. Every day our associates have the opportunity to collaborate together in a thriving culture with a determined attitude that inspires and rewards original ideas. AMC provides significant career advancement opportunities, competitive compensation, benefits, and incentive programs.

Compensation: $68,000 - $70,000 per year or Depends on Experience

+ Vacation & Sick Time for Full & Part-Time Employees

+ Health and Wellness Programs

+ Empower 401K and Roth IRA- Including Free Financial Advisors and Employer Match

+ 9 Paid Holidays per year

+ Employee Referral Incentives

+ Bonus and Commission Opportunities

+ Employee Rent Discount Program

+ Professional Development Training

+ Medical, Dental, Vision, Life, Accident, Critical Illness, Hospital Indemnity, and Short-Term Disability coverage is available

*Outlined benefits are subject to change and may vary based on location or employee status*

If you are looking for an exciting employment opportunity, AMC is the employer for you!

Application Link: https://jobs.ourcareerpages.com/jobapplication/925656?appsource=ccp

AMC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, national origin, sex (including pregnancy, sexual orientation and gender identity), age, disability or genetic information.

Candidates will be required to pass a background and drug screening. A conviction will not necessarily disqualify a candidate from employment. Qualified Applicants with arrest or conviction records will be considered for employment.

Only qualified candidates will be contacted.

#LI-DNP

#LI-Onsite

We are currently seeking a Maintenance Technician!

Maintenance Technicians Maintain the efficient operation and upkeep of the property buildings and grounds in a supportive role.

Responsibilities include:

+ Take responsibility for the daily repair and upkeep of the property and the preparation of vacant units for occupancy

+ Maintain and keep an inventory of all supplies and equipment

+ Ensure necessary tools are on hand

+ Report unusual or extraordinary circumstances regarding the property or residents

+ Maintain the required property uniform ensuring a professional appearance

+ Be aware of and operate within OSHA (Occupational Safety & Health Act) standards and company safety policies at all times

+ Be available to work on an on-call basis

+ Secure the maintenance shop(s) at the close of every workday

+ Remove snow and ice as necessary

+ Handle all lock-outs as a result of evictions and take responsibility for 24-hour response to service requests

Requirements:

+ Ability to operate various hand tools including power tools

+ Ability to apply common sense understanding to carry out detailed written or oral instructions

+ Effective communication skills

+ Knowledge in HVAC, plumbing, and electrical

+ Property maintenance/handyman experience

Additional Information:

Apartment Management Consultants (AMC) is a leader in the property management industry. Our passion for helping people, creating authentic relationships, and common values has established a working environment that undeniably stands out. Every day our associates have the opportunity to collaborate together in a thriving culture with a determined attitude that inspires and rewards original ideas. AMC provides significant career advancement opportunities, competitive compensation, benefits, and incentive programs.

Compensation: $19.00 - $20.00 per hour

+ Vacation & Sick Time for Full & Part-Time Employees

+ Health and Wellness Programs

+ Empower 401K and Roth IRA- Including Free Financial Advisors and Employer Match

+ 9 Paid Holidays per year

+ Employee Referral Incentives

+ Bonus and Commission Opportunities

+ Employee Rent Discount Program

+ Professional Development Training

+ Medical, Dental, Vision, Life, Accident, Critical Illness, Hospital Indemnity, and Short-Term Disability coverage is available

*Outlined benefits are subject to change and may vary based on location or employee status*

If you are looking for an exciting employment opportunity, AMC is the employer for you!

Application Link: https://jobs.ourcareerpages.com/jobapplication/925527?appsource=ccp

AMC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, national origin, sex (including pregnancy, sexual orientation and gender identity), age, disability or genetic information.

Candidates will be required to pass a background and drug screening. A conviction will not necessarily disqualify a candidate from employment. Qualified Applicants with arrest or conviction records will be considered for employment.

Only qualified candidates will be contacted.

#LI-Onsite

We are currently seeking an Assistant Manager!

The Assistant Community Manager supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community.

Responsibilities include:

+ Oversee file management and run assigned reports

+ Utilize proper customer service and sales techniques and ensure an efficient and courteous response to all resident requests

+ Collect all monies due and oversee audit evictions, potential skips, and move-outs by walking units to evaluate occupancy

+ Communicate with outside legal counsel during the eviction process

+ Finalize move in/out and renewals files and enter data into property management software

+ Oversee resident renter’s insurance procedure

+ Collect deposits and process future residents’ applications

+ Ensure the model/target apartments are ready for show and maintain a clean workspace

+ Maintain a thorough knowledge of lease terms, unit specifications, availability, current market conditions, and all company and community policies and ensure understanding of required application information, screening process, policies, and procedures

+ Maintain contact with all apartment locator services and local businesses to provide informational material

+ “Shop” surrounding or competing properties and conduct outreach marketing

+ Develop and maintain on-going resident retention programs

+ Report unusual or extraordinary circumstances regarding the property or residents

+ Maintain a professional appearance and conduct at all times

Requirements:

+ Customer service experience

+ 6 months experience in the property management industry

+ Strong communication skills both written and verbal

+ The ability to remain professional and courteous in a fast-paced working environment

+ Organization skills with strong attention to detail

Additional Information:

Apartment Management Consultants (AMC) is a leader in the property management industry. Our passion for helping people, creating authentic relationships, and common values has established a working environment that undeniably stands out. Every day our associates have the opportunity to collaborate together in a thriving culture with a determined attitude that inspires and rewards original ideas. AMC provides significant career advancement opportunities, competitive compensation, benefits, and incentive programs.

Compensation: $18.00 - $19.00 per hour

+ Vacation & Sick Time for Full & Part-Time Employees

+ Health and Wellness Programs

+ Empower 401K and Roth IRA- Including Free Financial Advisors and Employer Match

+ 9 Paid Holidays per year

+ Employee Referral Incentives

+ Bonus and Commission Opportunities

+ Employee Rent Discount Program

+ Professional Development Training

+ Medical, Dental, Vision, Life, Accident, Critical Illness, Hospital Indemnity, and Short-Term Disability coverage is available

*Outlined benefits are subject to change and may vary based on location or employee status*

If you are looking for an exciting employment opportunity, AMC is the employer for you!

Application Link: https://jobs.ourcareerpages.com/jobapplication/925524?appsource=ccp

AMC, LLC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, national origin, sex (including pregnancy, sexual orientation and gender identity), age, disability or genetic information.

Candidates will be required to pass a background and drug screening. A conviction will not necessarily disqualify a candidate from employment. Qualified Applicants with arrest or conviction records will be considered for employment.

Only qualified candidates will be contacted.

#LI-Onsite

This role can sit anywhere in the US as long as it is near an Accenture Corporate Office

WHO WE ARE:

We are Industry X: We embed innovation, intelligence, and sustainability in the way the world makes things and the things it makes. Industry X enables leaders to act quickly and confidently as they pivot to the future. We define Industry X as digital reinvention of manufacturing / engineering and believe that smart, sustainable, connected digital products and assets are about to create hyper-personalized industrial experiences, completely new levels of operational efficiency, transparency and traceability, tangible impact on sustainability and brand-new sources of revenue growth. Known for our ability to execute at speed, we help clients determine clear, actionable paths to competitive agility by bringing them new thinking on business and technology. Join us and become an integral part of our experienced Industry X team with the credibility, expertise, and insight clients depend on. Visit us here to find out more about Industry X.0 (https://www.accenture.com/us-en/services/digital-engineering-manufacturing)

THE WORK:

+ Demonstrate deep industry knowledge and expertise across multiple sectors, such as Resources (Energy/Utilities/Chemicals) and Manufacturing (Automotive, Life Sciences, Consumer Goods, Retail, High-Tech, and Software).

+ Possess functional expertise to conduct technology-agnostic business process discussions with senior client leadership across areas like Finance, Cost Accounting, Procurement, Supply Chain, Manufacturing, Quality, Maintenance, Logistics, and Sales.

+ Help clients overcome business challenges and achieve transformation goals by leveraging SAP S/4HANA capabilities and identifying value-creation opportunities.

+ Lead and orchestrate responses to RFPs and proposals, collaborating with subject matter experts and teams to deliver comprehensive, differentiated solutions.

+ Design and execute SAP-led transformations, conducting requirement gathering, solution design, and gap analyses across functions and processes.

+ Manage SAP transformation engagements end-to-end, ensuring successful delivery of blueprints, designs, and implementations while mitigating risks and adhering to budgets and timelines.

+ Support pre-sales activities, including roadmaps, client advisory, and identifying innovative solutions to meet client needs.

+ Build and manage relationships with clients and internal stakeholders, acting as a trusted advisor to expand opportunities and identify new business prospects.

+ Develop cutting-edge Points of View (POVs), thought leadership articles, and innovative assets to differentiate capabilities and support business development.

+ Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.

HERE’S WHAT YOU’LL NEED:

+ Minimum 10 years of experience with Manufacturing Transformation, Digital Manufacturing or Manufacturing excellence, including solution design, gap analysis, and implementation across multiple business functions like Supply Chain and Engineering.

+ Minimum 5 years of experience in leading pre-sales activities, such as building RFP/proposals, collaborating with cross-functional teams, and driving solution architecture.

+ Demonstrated experience managing at least 2 complex Manufacturing Consulting engagement, ensuring timely delivery, risk mitigation, and budget alignment.

+ Minimum 3 years of experience of hands-on experience in any active Manufacturing Technology as a functional consultant

+ Bachelor’s degree or equivalent (minimum 10 years’ work experience). If Associate’s Degree, must have equivalent minimum 8 years’ work experience.

BONUS POINTS IF YOU HAVE:

+ Expertise in industries such as Automotive, Consumer Goods, Retail, High-Tech, or Energy/Utilities, with the ability to provide tailored solutions for these sectors.

+ Functional knowledge across areas like Finance, Procurement, Manufacturing, Logistics, and Maintenance, with a deep understanding of SAP capabilities in these domains.

+ Experience creating innovative thought leadership assets like Points of View (POVs), tools, or frameworks that drive SAP-led transformations.

+ Proven ability to lead design workshops, conduct requirement gathering, and align business challenges with SAP capabilities.

+ Certification in SAP S/4HANA or related modules, demonstrating expertise in SAP transformation strategies.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Illinois, Maryland, Minnesota, New York or Washington as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.

Information on benefits is here. (https://www.accenture.com/us-en/careers/local/total-rewards)

Role Location Annual Salary Range

California $132,500 to $302,400

Colorado $132,500 to $261,300

District of Columbia $141,100 to $278,200

Illinois $122,700 to $261,300

Minnesota $132,500 to $261,300

Maryland $122,700 to $241,900

New York $122,700 to $302,400

Washington $141,100 to $278,200

#LI-NA-FY25

What We Believe

We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.

Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here (https://www.accenture.com/us-en/about/inclusion-diversity/us-workforce)

Equal Employment Opportunity Statement

Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Accenture is committed to providing veteran employment opportunities to our service men and women.

For details, view a copy of the Accenture Equal Employment Opportunity and Affirmative Action Policy Statement (https://www.accenture.com/content/dam/accenture/final/accenture-com/document/Annual-Policy-Statement-Regarding-EEO-2023-Applicant.pdf#zoom=50) .

Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email (https://www.accenture.com/us-en/about/contact-us) or speak with your recruiter.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

This role can sit anywhere in the US as long as it is near an Accenture Corporate Office

We are:

Supply Chain, and we move fast, think fast, and work fast. Our Fortune 500 clients need big-picture change, so we come at their challenges from all sides with functional insights, data power, digital leadership, and extensive industry know-how. It’s our job to show clients how to take major leaps forward in planning, procurement, manufacturing, and fulfillment while becoming more sustainable and resilient. How do we do it? We call out the most important metrics. We cut costs, optimize capital, improve response times and consider ESG values. We connect suppliers and customers across the extended supply chain. And we create strategies and operating models that really work.

You are:

As the Transportation/Warehouse Management (TM/WM) Consultant, you will play a crucial role as part of our consulting team and driving excellence in Warehouse Management/Transportation Management practices for our clients. You will be responsible to provide strategic guidance, manage client engagements, and deliver solutions that unlock best-in-class capabilities for our clients.

The work:

+ Actively engage on programs as a consultant to drive day-to-day project activities and mentor colleagues

+ Collaborate with clients to understand their business requirements, challenges, and objectives

+ Drive activities such as solution definition, business process definition, requirements documentation and play an active role in the lifecycle of a project

+ Develop Industry leading WMS/TMS solutions to optimize unlock and optimize Fulfillment capabilities, streamline business processes, drive customer experience improvements and improve overall operational efficiency.

+ Contribute to defining KPI’s and metrics, strategies to measure and optimize them for our clients

+ Participate in assessing clients' existing Fulfillment, TMS, and WMS systems and processes, identify areas for improvement, and recommend actionable strategies.

+ Play a key role in implementation of TMS, WMS, and Network Optimization solutions, ensuring alignment with client goals, timelines, and budget constraints.

+ Stay updated on industry trends, best practices, and emerging technologies in order management and leverage this knowledge to enhance our consulting offerings

+ Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.

Here’s what you need:

+ Minimum of 4 years of experience in Transportation Management, Warehouse Management, Supply Chain, Management consulting or a similar role, with a proven track record of successfully leading deliverables and driving measurable results.

+ In-depth knowledge of Transportation and Warehouse leading practices, processes, and systems, including 2+ full lifecycle implementations on one of the following TMS/WMS platforms – Blue Yonder, Manhattan, SAP, or Oracle

+ Minimum 3 years of project management experience, including the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.

+ Minimum 3 years’ experience working with Agile Delivery Methodology, Waterfall Delivery Methodologies and usage of Agile project management tools

Bonus points if:

+ Bachelor’s degree in business administration, Supply Chain Management, Industrial Engineering, Industrial Distribution, or a related field

+ Excellent communication and interpersonal skills, with the ability to build rapport with clients, understand their needs, and effectively convey complex concepts.

+ Analytical mindset with the ability to analyze data, identify trends, and develop actionable insights and recommendations.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Illinois, Maryland, Minnesota, New York or Washington as set forth below.

We accept applications on an on-going basis and there is no fixed deadline to apply.

Information on benefits is here. (https://www.accenture.com/us-en/careers/local/total-rewards)

Role Location Annual Salary Range

California $63,800 to $205,800

Colorado $63,800 to $177,800

District of Columbia $68,000 to $189,300

Illinois $59,100 to $177,800

Minnesota $63,800 to $177,800

Maryland $59,100 to $164,600

New York $59,100 to $205,800

Washington $68,000 to $189,300

#LI-NA-FY25

What We Believe

We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.

Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here (https://www.accenture.com/us-en/about/inclusion-diversity/us-workforce)

Equal Employment Opportunity Statement

Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Accenture is committed to providing veteran employment opportunities to our service men and women.

For details, view a copy of the Accenture Equal Employment Opportunity and Affirmative Action Policy Statement (https://www.accenture.com/content/dam/accenture/final/accenture-com/document/Annual-Policy-Statement-Regarding-EEO-2023-Applicant.pdf#zoom=50) .

Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email (https://www.accenture.com/us-en/about/contact-us) or speak with your recruiter.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

This role can sit anywhere in the US as long as it is near an Accenture Corporate Office

We are:

Supply Chain, and we move fast, think fast, and work fast. Our Fortune 500 clients need big-picture change, so we come at their challenges from all sides with functional insights, data power, digital leadership, and extensive industry know-how. It’s our job to show clients how to take major leaps forward in planning, procurement, manufacturing, and fulfillment while becoming more sustainable and resilient. How do we do it? We call out the most important metrics. We cut costs, optimize capital, improve response times and consider ESG values. We connect suppliers and customers across the extended supply chain. And we create strategies and operating models that really work.

You are:

As the Fulfillment – Transportation/Warehouse Consulting Senior Manager, you will play a crucial role in leading our consulting team and driving excellence in Warehouse Management/Transportation Management practices for our clients. You will be responsible to provide strategic guidance, manage client engagements, and deliver solutions that unlock Omnichannel capabilities for our clients.

The work:

+ Lead and mentor a team of Transportation Management/Warehouse Management consultants, providing guidance, support, and professional development opportunities.

+ Collaborate with clients to understand their business requirements, challenges, and objectives.

+ Develop and Industry leading Fulfillment, Logistics, Warehouse Mgmt., Transportation Mgmt. solutions to optimize unlock and optimize capabilities, streamline business processes, drive customer experience improvements and improve overall operational efficiency.

+ Develop comprehensive roadmap to enable Fulfillment capabilities in areas such as: Inbound Transportation, Outbound Transportation, Reverse Logistics, Visibility, Last Mile, Global Trade, Network Optimization, Network Design, Warehouse Design & Automation, Warehouse Operations & Planning, and Labor Management related activities for our clients.

+ Define tangible Fulfillment, Warehouse, Logistics, and/or Transportation KPI’s and metrics, strategies to measure and optimize them for our clients.

+ Conduct thorough assessments of clients' existing Fulfillment systems and processes, identify areas for improvement, and recommend actionable strategies.

+ Oversee the implementation of Warehouse Management and Transportation Management related solutions, ensuring alignment with client goals, timelines, and budget constraints.

+ Stay updated on industry trends, best practices, and emerging technologies in order management and leverage this knowledge to enhance our consulting offerings

+ Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.

Here’s what you need:

+ Minimum of 10 years of experience in Transportation Management, Warehouse Management, Fulfillment, Logistics, Supply Chain, Life Sciences, Consumer Goods, consulting or a similar role, with a proven track record of successfully leading client engagements and delivering measurable results.

+ In-depth knowledge of Fulfillment leading practices, processes, and systems, including 4+ full lifecycle implementations on one of the following TMS/WMS platforms – Blue Yonder, Manhattan, SAP, or Oracle

+ Minimum of 5 years’ experience working in a leadership role and team management skills, with the ability to inspire and motivate team members to achieve their full potential.

+ Minimum of 6 years experience working in a consulting experience

Bonus points if:

+ Bachelor’s degree in business administration, Supply Chain Management, or a related field

+ Excellent communication and interpersonal skills, with the ability to build rapport with clients, understand their needs, and effectively convey complex concepts.

+ Analytical mindset with the ability to analyze data, identify trends, and develop actionable insights and recommendations.

+ Proven project management skills, including the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Illinois, Maryland, Minnesota, New York or Washington as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.

Information on benefits is here. (https://www.accenture.com/us-en/careers/local/total-rewards)

Role Location Annual Salary Range

California $132,500 to $302,400

Colorado $132,500 to $261,300

District of Columbia $141,100 to $278,200

Illinois $122,700 to $261,300

Minnesota $132,500 to $261,300

Maryland $122,700 to $241,900

New York $122,700 to $302,400

Washington $141,100 to $278,200

#LI-NA-FY25

What We Believe

We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.

Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here (https://www.accenture.com/us-en/about/inclusion-diversity/us-workforce)

Equal Employment Opportunity Statement

Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Accenture is committed to providing veteran employment opportunities to our service men and women.

For details, view a copy of the Accenture Equal Employment Opportunity and Affirmative Action Policy Statement (https://www.accenture.com/content/dam/accenture/final/accenture-com/document/Annual-Policy-Statement-Regarding-EEO-2023-Applicant.pdf#zoom=50) .

Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email (https://www.accenture.com/us-en/about/contact-us) or speak with your recruiter.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

This role can sit anywhere in the US as long as it is near an Accenture Corporate Office

WHO WE ARE:

We are Industry X: We embed innovation, intelligence, and sustainability in the way the world makes things and the things it makes. Industry X enables leaders to act quickly and confidently as they pivot to the future. We define Industry X as digital reinvention of manufacturing / engineering and believe that smart, sustainable, connected digital products and assets are about to create hyper-personalized industrial experiences, completely new levels of operational efficiency, transparency and traceability, tangible impact on sustainability and brand-new sources of revenue growth. Known for our ability to execute at speed, we help clients determine clear, actionable paths to competitive agility by bringing them new thinking on business and technology. Join us and become an integral part of our experienced Industry X team with the credibility, expertise, and insight clients depend on. Visit us here to find out more about Industry X.0 (https://www.accenture.com/us-en/services/digital-engineering-manufacturing)

THE WORK:

+ Demonstrate deep industry knowledge and expertise across multiple sectors, such as Resources (Energy/Utilities/Chemicals) and Manufacturing (Automotive, Life Sciences, Consumer Goods, Retail, High-Tech, and Software).

+ Possess functional expertise to conduct technology-agnostic business process discussions with senior client leadership across areas like Finance, Cost Accounting, Procurement, Supply Chain, Manufacturing, Quality, Maintenance, Logistics, and Sales.

+ Help clients overcome business challenges and achieve transformation goals by leveraging SAP S/4HANA capabilities and identifying value-creation opportunities.

+ Lead and orchestrate responses to RFPs and proposals, collaborating with subject matter experts and teams to deliver comprehensive, differentiated solutions.

+ Design and execute SAP-led transformations, conducting requirement gathering, solution design, and gap analyses across functions and processes.

+ Manage SAP transformation engagements end-to-end, ensuring successful delivery of blueprints, designs, and implementations while mitigating risks and adhering to budgets and timelines.

+ Support pre-sales activities, including roadmaps, client advisory, and identifying innovative solutions to meet client needs.

+ Build and manage relationships with clients and internal stakeholders, acting as a trusted advisor to expand opportunities and identify new business prospects.

+ Develop cutting-edge Points of View (POVs), thought leadership articles, and innovative assets to differentiate capabilities and support business development.

+ Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.

HERE’S WHAT YOU’LL NEED:

+ Minimum 10 years of experience with SAP S/4HANA transformations, including solution design, gap analysis, and implementation across multiple business functions like Finance, Supply Chain, and Manufacturing.

+ Minimum 5 years of experience in leading pre-sales activities, such as building RFP/proposals, collaborating with cross-functional teams, and driving solution architecture.

+ Demonstrated experience managing at least 2 complex SAP transformation engagements, ensuring timely delivery, risk mitigation, and budget alignment.

+ Minimum 3 years of experience of hands-on experience in any active SAP module as a functional consultant

+ Bachelor’s degree or equivalent (minimum 10 years’ work experience). If Associate’s Degree, must have equivalent minimum 8 years’ work experience.

BONUS POINTS IF YOU HAVE:

+ Expertise in industries such as Automotive, Consumer Goods, Retail, High-Tech, or Energy/Utilities, with the ability to provide tailored solutions for these sectors.

+ Functional knowledge across areas like Finance, Procurement, Manufacturing, Logistics, and Maintenance, with a deep understanding of SAP capabilities in these domains.

+ Experience creating innovative thought leadership assets like Points of View (POVs), tools, or frameworks that drive SAP-led transformations.

+ Proven ability to lead design workshops, conduct requirement gathering, and align business challenges with SAP capabilities.

+ Certification in SAP S/4HANA or related modules, demonstrating expertise in SAP transformation strategies.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Illinois, Maryland, Minnesota, New York or Washington as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.

Information on benefits is here. (https://www.accenture.com/us-en/careers/local/total-rewards)

Role Location Annual Salary Range

California $132,500 to $302,400

Colorado $132,500 to $261,300

District of Columbia $141,100 to $278,200

Illinois $122,700 to $261,300

Minnesota $132,500 to $261,300

Maryland $122,700 to $241,900

New York $122,700 to $302,400

Washington $141,100 to $278,200

#LI-NA-FY25

What We Believe

We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.

Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here (https://www.accenture.com/us-en/about/inclusion-diversity/us-workforce)

Equal Employment Opportunity Statement

Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Accenture is committed to providing veteran employment opportunities to our service men and women.

For details, view a copy of the Accenture Equal Employment Opportunity and Affirmative Action Policy Statement (https://www.accenture.com/content/dam/accenture/final/accenture-com/document/Annual-Policy-Statement-Regarding-EEO-2023-Applicant.pdf#zoom=50) .

Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email (https://www.accenture.com/us-en/about/contact-us) or speak with your recruiter.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

**Open to candidates across the US**

About Us: We are a leading management consulting firm specializing in driving transformational change for health payers and providers. Our focus is on improving service and experience across human and digital modalities. We partner with clients to design and implement strategies that achieve operational excellence, enhance customer satisfaction, and leverage cutting-edge technologies.

Role Overview: We are seeking highly motivated and experienced Consultants to join our growing Health Payer/Provider Service practice. As a Consultant, you will play a pivotal role in delivering strategic projects, working closely with clients to tackle complex challenges in their service operations. This position requires deep healthcare industry expertise, exceptional consulting skills, and the ability to thrive in high-ambiguity environments.

Key Responsibilities:

+ Client Engagement: Work collaboratively with clients to understand their business objectives, diagnose problems, and design tailored solutions.

+ Project Delivery: Lead and contribute to workstreams in projects focused on contact center service strategy, CRM implementation and optimization, digital transformation, and operational improvement.

+ Data Analysis: Use data-driven approaches to identify insights, track performance metrics, and build business cases for change initiatives.

+ Technology Enablement: Provide thought leadership on leveraging CCaaS platforms, CRM systems, AI, and digital tools to enhance customer service capabilities.

+ Digital Service Improvement: Develop strategies to improve service delivery in digital modalities such as chat, mobile applications, customer portals, and self-service platforms.

+ Experience Enhancement: Focus on elevating member experience, provider experience, and employee experience through innovative and customer-centric approaches.

+ Stakeholder Management: Build strong relationships with client teams, including senior leaders, and facilitate workshops, meetings, and presentations.

+ Team Collaboration: Collaborate with internal teams to ensure seamless delivery and alignment with broader project goals.

+ Change Leadership: Support clients in driving organizational change and adoption of new processes, tools, and behaviors.

+ Thought Leadership: Contribute to the development of intellectual capital within the practice by identifying trends, challenges, and innovative solutions in the healthcare industry.

Travel Requirement: Travel for this role is expected and required, the amount of travel is variable depending upon the client and project.

Required Qualifications:

+ Minimum of 5 years of professional experience, with at least 2 years in a management consulting role OR equivalent experience as a manager in the healthcare industry.

+ 2+ years of experience working with health payers or providers.

+ Bachelor’s degree or equivalent work experience.

Preferred Qualifications:

+ Advanced degree preferred (MBA, MPH, MHA, etc.).

+ Demonstrated ability to navigate and deliver in ambiguous, fast-paced environments.

+ Strong analytical and problem-solving skills, with proficiency in tools such as Excel, PowerPoint, and data visualization platforms.

+ Excellent written and verbal communication skills, with experience presenting to senior executives.

+ Knowledge of CCaaS platforms (e.g., Genesys, Amazon Connect, NICE, etc.), CRM systems, and AI solutions for customer service.

+ Expertise in workforce optimization, quality assurance, or customer experience improvement within contact centers.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Illinois, Maryland, Minnesota, New York or Washington as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.

Information on benefits is here. (https://www.accenture.com/us-en/careers/local/total-rewards)

Role Location Annual Salary Range

California $63,800 to $205,800

Colorado $63,800 to $177,800

District of Columbia $68,000 to $189,300

Illinois $59,100 to $177,800

Minnesota $63,800 to $177,800

Maryland $59,100 to $164,600

New York $59,100 to $205,800

Washington $68,000 to $189,300

#LI-NA-FY25

What We Believe

We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.

Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here (https://www.accenture.com/us-en/about/inclusion-diversity/us-workforce)

Equal Employment Opportunity Statement

Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Accenture is committed to providing veteran employment opportunities to our service men and women.

For details, view a copy of the Accenture Equal Employment Opportunity and Affirmative Action Policy Statement (https://www.accenture.com/content/dam/accenture/final/accenture-com/document/Annual-Policy-Statement-Regarding-EEO-2023-Applicant.pdf#zoom=50) .

Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email (https://www.accenture.com/us-en/about/contact-us) or speak with your recruiter.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better. Join us and build an exceptional experience for yourself, and a better working world for all.

The exceptional EY experience. It's yours to build.

EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

**The opportunity**

Our objective is to provide clients with a unique business perspective on how to leverage SAP technology to improve their operations. This is rooted in EY’s SAP service line capabilities (Supply Chain, FICO, BPC, Data & Analytics, Customer, Tech/Arch and SuccessFactors) that are focused on helping clients improve performance and increase productivity.

Join our dynamic team as a Technology Business Analyst Manager, where you will bridge the gap between business needs and technical solutions. You'll be instrumental in analyzing business models and processes to capture requirements that translate into technical specifications. Your role will be pivotal in ensuring that the system architecture solutions align with business objectives.

**Your key responsibilities**

As a Manager in Technology Business Analysis, you will manage and deliver high-quality processes, solutions, or projects with a focus on risk management. Your responsibilities will include continuous process improvement, innovation, and leveraging best practices. You will oversee professional employees or supervise teams to achieve complex technical initiatives. Expect to maintain billable client charging, lead delivery streams, manage projects, and engage with external clients daily. Travel may be required based on client needs.

+ Lead the translation of business requirements into technical specifications

+ Evaluate and ensure alignment of technology solutions with business objectives

+ Drive continuous improvement and innovation in processes and solutions

**Skills and attributes for success**

To thrive in this role, you'll need a strong foundation in managing processes and solutions with an emphasis on quality and risk management. Your ability to engage in research and apply best practices will be key to driving innovation.

+ Ability to lead global teams, lead design & testing sessions, and work with other dependent teams.

+ Ability to architect and deliver supply chain solutions across technology landscape.

+ Demonstrate in-depth technical capabilities and possess strong business acumen. Demonstrate ability to assimilate to new knowledge.

+ Lead and deliver quality SAP projects or workstreams.

+ Consistently deliver quality client services. Monitor progress, manage risk and ensure key stakeholders are kept informed about progress and expected outcomes.

+ Establish relationships with client personnel at appropriate levels

+ Demonstrate strong decision-making skills in developing solutions for complex problems

+ Modify policies and establish procedures within the scope of work

+ Exercise sound judgment in selecting methods and criteria for obtaining results

+ Possess a functional understanding of system development lifecycle and technology business architecture frameworks

**To qualify for the role, you must have**

+ A bachelor's degree with at least 5 years of related work experience

+ At least 5 years of combined experience working with SAP Integrated Business Planning (IBP) and SAP Advanced Planning & Optimization (APO)

+ Strong written and verbal communication, presentation, client service and technical writing skills

+ Experience managing an SAP project or workstream and project-based team members

+ Knowledge of leading practices, benchmarking, peer company environments and prior advisory experience relevant to industry specific finance and technology functions

+ Ability and comfort level researching client inquiries and emerging issues, including regulations, industry practices, and new technologies

+ A flexibility and willingness to travel to meet client needs; travel is estimated at 40-60%

**Ideally, you’ll also have**

+ Prior consulting industry experience

+ SAP Certification/s

+ Experience with at least three full cycle implementations of your core module

+ Experience with Production Planning and Detailed Scheduling (PPDS)

**What we look for**

We are seeking top performers who demonstrate a blend of analytical prowess and creative thinking. Ideal candidates will possess a passion for technology and innovation, with a proven track record of translating complex business needs into effective technical solutions. Your ability to communicate effectively, manage relationships, and lead with agility will set you apart.

\#FY25SAP

**What we offer**

We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $141,200 to $258,900. The salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $169,500 to $294,300. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

+ **Continuous learning:** You’ll develop the mindset and skills to navigate whatever comes next.

+ **Success as defined by you:** We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

+ **Transformative leadership:** We’ll give you the insights, coaching and confidence to be the leader the world needs.

+ **Diverse and inclusive culture:** You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY accepts applications for this position on an on-going basis. **If you can demonstrate that you meet the criteria above, please contact us as soon as possible.**

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

For those living in California, please click here for additional information.

EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at [email protected]

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better. Join us and build an exceptional experience for yourself, and a better working world for all.

The exceptional EY experience. It's yours to build.

EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

​ **US - Consulting - Tech Consulting- TEP ServiceNow ITOM Architect – Manager**

In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital – but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile and efficient solutions for business decision-making. As our ServiceNow Manager you'll play a leading role in that mission, providing the competitive edge our customers need to overcome some of the biggest creative and technical challenges around.

**The opportunity**

You'll lead a tight-knit team in a rapidly growing area of the business. It's a high-profile role, in which you'll have plenty of opportunities to showcase your ability to not only motivate and develop your team, but establish and maintain new customer relationships. As you do, we'll support you in developing consultancy and analytical skills – along with relationships that could define your career.

**Your key responsibilities**

We are seeking a highly skilled and experienced ServiceNow ITOM Architect join our dynamic team. As a ServiceNow ITOM Architect, you will play a pivotal role in implementing and optimizing ServiceNow solutions for our clients. Your expertise in ServiceNow ITOM (Service Mapping, Discovery, Event Management, and CMDB) will be crucial in delivering high-quality services and solutions to our clients, ensuring their business processes are streamlined and optimized.

**Skills and attributes for success**

+ **Consultation and Requirements Gathering:**

+ Collaborate with clients to understand their business requirements and objectives.

+ Conduct thorough analysis of client's existing processes and systems to identify opportunities for improvement and optimization.

+ Leverage Service Mapping checklist to validate readiness of client environment to initiate ITOM Service Mapping efforts.

+ Capture the right details needed to initiate Service Mapping – such as credentials, application architecture diagrams, entry points etc.

+ **ServiceNow Implementation and Configuration:**

+ Design, configure, and implement ServiceNow solutions tailored to meet client's business needs.

+ Utilize ServiceNow Service Mapping, Discovery, Event Management, and CMDB modules effectively to optimize IT infrastructure and service management processes.

+ Provide guidance to clients on the deployment of MID servers.

+ Configure MID servers to support Service Mapping, Discovery and Event Management

+ Hands on experience with Service Mapping pattern development

+ Experience with pattern based and tag based mapping.

+ Experience of designing and enabling CSDM for clients

+ Experience in designing system to system integrations.

+ Develop custom solutions and integrations as necessary to enhance the functionality of ServiceNow platform.

+ **Solution Development and Deployment:**

+ Lead the development and deployment of ServiceNow solutions, ensuring adherence to leading practices and standards.

+ Provide technical guidance and mentorship to offshore teams and junior team members throughout the implementation process.

+ Conduct thorough testing and quality assurance to ensure the reliability and performance of implemented solutions.

+ Facilitate User Acceptance Testing with client and help them prioritize defects.

+ Lead the offshore development team by providing technical expertise, design & architecture guidance throughout the design, build and testing efforts.

+ Develop a Service Mapping playbook and Enterprise Execution roadmap.

+ **Client Training and Support:**

+ Provide comprehensive training to clients on the usage and administration of ServiceNow platform.

+ Offer ongoing support and assistance to clients post-implementation, addressing any issues or concerns in a timely manner.

+ **Documentation and Knowledge Sharing:**

+ Create detailed technical documentation including solution designs, configuration guides, and standard operating procedures.

+ Share expertise and best practices with team members to foster knowledge sharing and continuous learning

**To qualify for the role, you must have**

+ Bachelor's degree in Computer Science, Information Technology, or related field.

+ Minimum 3 years of recent experience designing and implementing ServiceNow ITOM solutions such as Service Mapping, Discovery, Event Management, and CMDB.

+ Minimum 5+ years of recent experience working as a ServiceNow Consultant, with a focus on ITSM, ITOM, ITAM and other IT related capabilities.

+ Excellent communication and interpersonal skills, with the ability to effectively engage with clients and team members.

+ Ability to effectively develop presentations, functional and technical roadmaps as well as present ideas and proposals to all levels of management and technical expertise.

+ Experience with defining contextual, conceptual, and logical models that align both business and technical capabilities to explain the architecture.

+ Must be able to set goals and participate in strategic initiatives for a team.

+ Experience or certification in SAFE or other industry proven architecture frameworks.

+ Strong understanding of ITIL framework and IT service management processes.

+ A driver's license valid in the U.S.

+ Be willing and able for regular travel to client sites.

**Ideally, you'll also have**

+ Prior experience with scripting languages such as JavaScript, PowerShell, or Python a plus

+ ServiceNow certifications (e.g., Certified Implementation Specialist - HAM, Certified Implementation Specialist – SAM, Certified System Administrator) are highly desirable.

**What we look for**

We're interested in intellectually curious people, with a genuine passion for finding and implementing innovative ways nurture growth. You'll also need excellent communication and negotiation skills. We'll look to you to have the ability to express big ideas to influence C-suite leaders while also having technical skills to architect the right solutions for clients. If you're ready to take ownership of a team that's poised to take the industry by storm, this role is for you.

**What we offer**

We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $141,200 to $258,900. The salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $169,500 to $294,300. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

+ **Continuous learning:** You’ll develop the mindset and skills to navigate whatever comes next.

+ **Success as defined by you:** We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

+ **Transformative leadership:** We’ll give you the insights, coaching and confidence to be the leader the world needs.

+ **Diverse and inclusive culture:** You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY accepts applications for this position on an on-going basis. **If you can demonstrate that you meet the criteria above, please contact us as soon as possible.**

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

For those living in California, please click here for additional information.

EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at [email protected]