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  • Collections Manager
    DriveTime    Mesa, AZ 85213
     Posted 13 days    

    **What’s Under the Hood**

    DriveTime Family of Brands includes in-house financing and servicing through Bridgecrest, which is one of the country’s leading financial servicing providers. Bridgecrest services roughly $17 billion in finance receivables for DriveTime and other third parties. We service auto loans across a wide credit spectrum with the intent of creating a strong path to vehicle ownership for our customers.

    **That’s Nice, But What’s the Job?**

    In short, our Collections Manager is responsible for leading a team of Loan Advisors to success. This includes, but is not limited to: assessing day to day performance, quality of work, and goal setting. Our Managers are responsible for providing feedback and coaching to develop our Loan Advisors to reach their highest potential in their current role and to help further develop their career with Bridgecrest.

    In long, our Collections Manager:

    + Monitors and reviews the work of Loan Advisors to ensure it is effective, and within Company and Legal policy. This includes using tools such as formal account reviews and side-by-side monitoring to create development plans for their staff to address any deficiencies.

    + Provide daily goals and strategy to their team that will maximize long-term success.

    + Administer continuous training and coaching to ensure quality customer service.

    + Identifies and recommends methods to improve management and operations of loan/collection administration involving enhanced work processes, increased responsiveness, efficient use of resources and quality service delivery.

    + Provide proactive leadership to the team to achieve maximum performance that results in a method consistent with DriveTime's vision and values.

    **So What Kind of Folks Are We Looking for?**

    + **Excellent verbal and written communication skills.** The ability to talk and write with confidence, charisma and competence for a wide variety of audiences including management.

    + **Love of listening.** We need folks that listen with the intent to understand, not just reply.

    + **Plays well with others.** You will be working in a high-functioning team environment. We work together in order to win together.

    + **Self-driven yet selfless.** We need someone capable of managing their own time and business, yet is capable of making decisions for the betterment of DriveTime, not just themselves.

    + **Fantastic problem solver.** Your job is not only to find the problem, but more importantly, find the solution.

    + **Management material.** We are looking for someone that can lead, manage and grow within our organization.

    **The Specifics.**

    + High School Diploma or GED required. Bachelor's Degree preferred.

    + 2+ years of management experience in a call center or retail environment

    + Knowledge of Fair Debt Collection Practices Act is a plus

    + Required to work a flexible schedule including some evenings and Saturdays

    **So What About the Perks? Perks matter**

    + **Medical, dental, and vision, oh my!** DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage.

    + **But Wait, There’s More.** 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.

    + **Growth Opportunities.** You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.

    + **Tuition Reimbursement.** We’re as passionate about your professional development as you are. With that, we’ll put our money where our mouth is.

    + **Wellness Program.** Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities!

    + **Gratitude is Green.** We offer competitive pay across the organization, because, well… money matters!

    + **Game Room.** Gimme a break – no, not a Kit Kat ad but we do have a ping-pong table, a pool table and other games if you ever need a break in your day.

    + **In-House Gym.** We want our employees to be the best versions of themselves. So come early, take a break in your day, or finish strong with a workout!

    + **Enjoy Social Events?** Bring it on. Rally with your team for festive gatherings, team competitions or just to hang out!

    + **We Care and Value YOU!** Feel the love and let us treat you to company outings, personal rewards, amazing prizes & much more!

    + **Paid Time Off & Paid Holidays.** Not just lip service: we work hard, to play hard.

    **Anything Else? Absolutely.**

    DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we’ll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don’t forget Phoenix Business Journal Healthiest Employers (okay, we’ll stop there)!

    Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.

    And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!


    Employment Type

    Full Time

  • Collections Manager II - Fraud
    JPMorgan Chase    Tempe, AZ 85282
     Posted 15 days    

    Join our team as an Auto Fraud Finance Manager, where you'll drive impactful solutions and lead a dynamic team. Your expertise will shape our fraud prevention strategies and enhance operational effectiveness.

    As an Auto Fraud Finance Manager within our team, you will oversee critical operations and lead strategic initiatives to combat fraud. You will play a key role in managing people and processes, ensuring our operations are efficient and effective.

    **Job Responsibilities:**

    + Directly manage FTE and oversee complex segments of the Auto Fraud Finance portfolio.

    + Maintain responsibility for all floor operations, including training, hiring, coaching, and performance management.

    + Design and implement solutions for changing operational requirements.

    + Handle complex cases and develop operational strategies to enhance effectiveness and controls.

    + Track and report weekly and monthly forecasts.

    + Process monthly charge-offs.

    + Develop strategies to prevent and identify fraudulent applications.

    + Evaluate and improve strategies using internal and external tools.

    + Partner with fraud prevention and business operations teams to optimize rule performance.

    + Support delivery of key performance indicators and business metrics.

    + Coordinate functional requirements with business management and technical teams.

    + Identify and manage project dependencies and critical path issues.

    **Required Qualifications, Capabilities, and Skills:**

    + 5 years of leadership experience in fraud management.

    + 5 years of collections or related experience.

    + Knowledge of FDCPA collection requirements, CFPB, Reg. F, Privacy Act, and the FACT Act.

    + Excellent problem-solving, negotiation, and decision-making skills.

    + Experience handling unique/specialized accounts.

    + Ability to synthesize quantitative and qualitative analysis into executive-level communications.

    **Preferred Qualifications, Capabilities, and Skills:**

    + Knowledge of 605B, Dealer Fraud, ID Theft.

    + Experience with ICAF, ALS, VLS, and Recovery One systems.

    **Additional Information:**

    This role requires strong leadership and interpersonal skills, critical thinking, and a dedication to excellence. You will be expected to identify trends and escalate issues appropriately.

    Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

    We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

    We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

    Equal Opportunity Employer/Disability/Veterans


    Employment Type

    Full Time

  • Organ Recovery Services Supervisor
    Donor Network of Arizona    Tempe, AZ 85281
     Posted 15 days    

    Organ Recovery Supervisor:

    The organ recovery supervisor assists the manager of organ recovery services in facilitating in the day-to-day operations of the organ recovery department, primarily focusing on the organ recovery coordinators (ORCs). The supervisor will assist in the daily supervision, training and performance evaluation of the ORCs. This position is responsible for leading the clinical staff in efforts to maximize donation and organs transplanted per donor.

    The supervisor is also responsible for assisting the Clinical Nurse Educator with developing and implementing all aspects of the organ recovery clinical staff training and continued professional development. This includes, but not limited to, onboarding, didactic and clinical training, revising training materials, and coordinating training activities of new ORCs and continuing education activities.

    The supervisor is also responsible for the duties of the Organ Recovery Coordinator, level I, II, III and IV. This includes roles and responsibilities related to directing, overseeing, implementing, and maximizing the organ donation and procurement process, donor evaluation, donation approach, organ allocation, and surgical recovery of organs and tissues for transplantation, medical research and education, as well as the AOC role.

    Responsibilities are to be carried out in a manner that reflects DNA’s comprehensive/full-service approach to donation by participating and cooperating with other department supervisors/managers. The Organ Recovery Supervisor will also be responsible for performing other duties as requested.

    Essential Functions:

    1.Supervises Organ Recovery Staff assigned

    2.Training – complies with AOPO, CMS, and UNOS guidelines

    3.Administrative
    Assists with administrative duties: payroll and expenses
    Assists in the coordination and revisions of the on-call scheduling of all recovery as needed.
    Assists in the implementation of strategic planning with Manager of Organ Recovery Services, Director of Organ Recovery Services, VP of Clinical Services, VP of Professional Services and Communication, Manager and Supervisors of Donor Program Development, and Director of Donation and Family Services.
    Based on quality reviews of donation processes, make recommendations to the Manager of Organ Recovery Services and/or Manager of Quality Services for continual quality improvement projects.

    4. Research Support
    Maintain journals and periodicals pertaining to donor management and research-based management protocols. Disseminate articles of interest.
    Assist clinical services staff as requested, to prepare case and abstract presentations. Identify resources, offer guidance, and mentor such efforts. Assist staff to identify conferences, workshops, and similar beneficial educational opportunities. Work with conference attendees to ensure learning is disseminated appropriately.

    5. Other Duties
    Maintain clinical skills, participate in on-call ORC/AOC schedule. Threshold 10-(12hr shifts) , 3- 4 (24hr) AOC shifts/month, 2-4 ORC shifts
    Provides relief for call schedule in times of absences and high activity
    Assist MORS/DORS/VP of Clinical Services with special projects, as assigned.

    Position Qualifications:

    Education:
    Required: Associate Degree in applicable field
    Preferred: Bachelor’s or Master’s degree in an applicable field

    Minimum Experience:
    Organ Recovery Coordinator for at least 4 years (including field experience as a transplant/procurement coordinator), at least 2 as a Certified Procurement Transplant Coordinator (CPTC). Candidates must demonstrate experience in excellent verbal and written communications skills, impactful presentation and facilitation skills.

    Preferred Experience
    Experience in strategic planning of short term and long term staff development, educational goals, and knowledge transfer. Experience in developing, implementing, and maintaining training systems, and most importantly - coaching and developing others to improve their clinical practice.

    Certification/License:
    Required: Certified Procurement Transplant Coordinator (CEPTC)

    We Offer:
    Competitive Salary(Depending on experience)
    Organizational Incentive Program Annually, up to 10% (7% at target)*
    Very Generous Medical, Dental & Vision Insurance
    Paid Life Insurance and LTD Insurance
    Voluntary Life Insurance options
    403b employer match and profit sharing
    Generous Tuition Assistance Program
    Employee Assistance Program
    Employee Wellness Program
    Tobacco Free Workplace 

    Donor Network of Arizona is a drug free workplace.


    Field of Interest

    Health Sciences

    Employment Type

    Full Time

  • Summer Intern - GT Record Management
    RTX Corporation    Tucson, AZ 85702
     Posted 17 days    

    Date Posted:

    2024-10-16

    Country:

    United States of America

    Location:

    AZ202: 3350 EHemisphere Loop Bldg M09 3350 EHemisphere Loop Bldg M09 Building M09, Tucson, AZ, 85706 USA

    Position Role Type:

    Onsite

    Please upload a copy of your most recent transcripts with your resume when applying to this requisition. Include your cumulative GPA and projected graduation date on your resume.

    About Us:

    At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.

    What You Will Do

    + Summer Interns will receive a top-level view of Raytheon. Participants will be involved in directly supporting the business. Interns will also be given special assignments such as identifying improvement/maximization processes and tools and preparation of both individual and group projects to be out briefed to business Leadership. Interns will also gain an understanding in keeping Raytheon business compliant with the Department of State and Department of Commerce Export/Import record keeping requirements.

    + Focus on top level understanding of Raytheon’s products, customers, tools and processes with “on-the-job” training in areas ranging from:

    + Export/import regulations.

    + Records Management.

    + Business processes.

    + Monitoring and controls.

    + Risk management.

    + Support Raytheon Global Trade (GT) Record Management (RM) Team with record keeping for compliance, accuracy, and completeness.

    + Identify and escalate recordkeeping issues to RM teammates.

    + Monitor submittal and approval statuses in various internal and external databases.

    + Track GT authorization record updates to facilitate briefings for RM team.

    + Generate and analyze reports to identify and mitigate regulatory and policy risks.

    + Represent and/or support RM in meetings and discussions with internal customers.

    + Support RM and GT teammates as necessary to facilitate job responsibilities.

    Qualifications You Must Have

    + This position is for an intern who is enrolled in a bachelor's or advanced degree program and will be at minimum, entering their junior year by Summer 2025 and pursuing a major in Law, Contract Administration, International Business, Business Law, Business Management or closely related field.

    + The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

    + Ability to prioritize and able to work under time sensitive circumstances, collaboratively or independently.

    + Strong attention to detail and follow through on assignments to achieve desired results.

    + Proficient in Microsoft Excel and experience with Microsoft Office Suite.

    Qualifications We Prefer

    + 3.5 cumulative GPA desired

    + Previous internship experience in a related field

    + Experience leading a team project

    Location:

    + Tucson, AZ

    + Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

    + Relocation assistance is NOT available for this requisition

    What We Offer

    Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation.

    Learn More & Apply Now!

    + RTX solves some of the toughest challenges in aerospace and defense. That requires expansive thinking and bold innovation – and that, in turn, requires a culture that is diverse, equitable and inclusive.

    + We embrace individuality and diversity of thought to fuel opportunity for our employees, our customers, and our communities. We work toward progress, knowing that a more inclusive world is critical to our mission. Not just in this moment, but always.

    + This position is for an intern who is enrolled in a Bachelor’s (or higher) degree program and will be at minimum, entering their (insert Sophomore, Junior, Senior or Post Grad year) by the start of summer 2025.

    + Please upload a copy of your most recent transcripts with your resume when applying to this requisition. Include your cumulative GPA and projected graduation date on your resume.

    The salary range for this role is 37,000 USD - 82,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

    Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

    Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

    This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

    RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

    RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

    Privacy Policy and Terms:

    Click on this link (http://www.rtx.com/privacy/Job-Applicant-Privacy-Notice) to read the Policy and Terms

    Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.


    Employment Type

    Full Time

  • Cataloging Librarian
    Town of Prescott Valley    Prescott Valley, AZ 86314
     Posted 18 days    

    • Write grants to secure funding and resources to support the library’s mission, programs, and services, Assist with long-range and short-range planning.

    • Maintain collections of materials and resources in various formats from vendors, occasionally in collaboration with consortia partners.

    • Perform a variety of customer service duties including assisting patrons with Reference, Public Access Computers, databases, software, and other equipment.

    • Original and copy cataloging of library materials according to established professional standards; maintains, edits, and updates computerized records as necessary.

    • Oversee the Cataloging division budget.

    • Compile, edit, maintain, and update database of library materials; correct database discrepancies.

    • Collaborates with colleagues within the Consortium in library database standards creation for the consortium.
    • Oversee acquisition functions (vendor relations, ordering (manual and electronic) and receiving), serial management, and Inter-Library loan requests.

    • Supervise staff and daily operations of the Technical Services department including acquisitions, technical processing, and interlibrary loans.


    Seniority Level

    Some work experience (up to 5 years, non-manager)

    Field of Interest

    Government & Public Administration

    Employment Type

    Full Time

  • Academic Records Manager job in Phoenix, AZ with Grand Canyon University
    Grand Canyon University    Phoenix, AZ 85067
     Posted 21 days    

    Academic Records Manager job in Phoenix, AZ with Grand Canyon University

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    Academic Records Manager

    Click Here to

    Apply Online

    Job Description

    Grand Canyon University! One of Arizona’s leading institutions of higher learning.

    Located in the Valley of Sun in the heart of Phoenix, Arizona, GCU is a regionally accredited, private, nondenominational Christian University.

    The Academic Records Manager will lead a dedicated team within the Office of Academic Records, ensuring the timely completion of all essential worklists and duties. In addition to overseeing productivity and work quality, the manager will identify and facilitate training opportunities for individual team members or the entire team. Academic Records Managers are also expected to engage in cross-team training to ensure comprehensive task completion and optimal time management for all team members.

    What you will do:

    + Oversee the day-to-day operations and staff ensuring productivity goals are met, assign or delegate work to staff, and plan daily/weekly activities or projects for the work group.

    + Contribute to daily workload to ensure all duties are completed in the agreed upon timeframe including tickets, worklists and special projects

    + Assess staff performance and determine the need for training; plan and conduct one-on-one or group training.

    + Responsible for reviewing all operational processes and recommending/executing process improvements.

    + Support other Academic Records Managers in peak times to ensure all department duties are accomplished in a timely manner

    + Crosstrain between teams, when appropriate, to ensure proper coverage

    + Other duties as assigned.

    What you will need:

    + Bachelor’s degree in business, accounting, or other related discipline from a regionally accredited institution required.

    + Minimum five years’ relevant work experience in higher education to include demonstrated staff management experience.

    + Must successfully pass a background investigation.

    + Provide a positive example to students by supporting the University’s Doctrinal Statement, Ethical Position Statement and Mission of Grand Canyon University.

    Why work at GCU:

    + Exceptional workplace benefits include medical, dental, vision, life and disability insurance, flexible spending accounts, a 401K savings plan.

    + Generous time off plan and 11 paid holidays.

    + Paid time off to volunteer in the community or at GCU sponsored events.

    + Free covered parking.

    + We also offer full-time employees, their spouses, and dependent children an Education Tuition Discount Program.

    + Free on-site gyms on campus.

    Application Instructions

    Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

    Apply Online (https://gcu.wd1.myworkdayjobs.com/GCU/job/AZ-Phoenix/Academic-Records-Manager\_R000057761)

    Click Here to

    Apply Online

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    Academic Records Manager

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    Phoenix, AZ (https://maps.google.com/maps?q=- Phoenix, AZ, 85001)

    Posted: 10/17/2024

    Job Status: Full Time

    Job Reference #: R000057761


    Employment Type

    Full Time


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