Historians

Experiential Learning Assistant Librarian

Location: Cline Library

Regular/Temporary: Regular

Job ID: 608291

Full/Part Time: Full-Time

Workplace Culture

NAU aims to be the nation's preeminent engine of opportunity, vehicle of economic mobility, and driver of social impact by delivering equitable postsecondary value in Arizona and beyond.

https://nau.edu/president/strategic-plan/

About NAU

Northern Arizona University serves almost 30,000 students. We are a vibrant community, with 21,000 students in Flagstaff—the home of our largest campus—and the remainder online or at our 20+ statewide locations. Our institution has carefully integrated on-campus education with distance learning, forming seamless avenues for students to earn degrees.

Committed to an inclusive university environment, NAU has all the benefits of a large institution with a personal touch. We carefully balance teaching, scholarship, and service for faculty members. Supporting our core value of student-centrism, NAU's faculty members promote learning and help students reach academic milestones.

Flagstaff is an outdoorsy mountain town with four seasons and a thriving cultural scene. Located at 7,000 feet, Flagstaff houses 70,000 people and sits at the base of the sacred San Francisco Peaks.

For more about inclusive excellence at NAU, visit the https://in.nau.edu/center-for-university-access-and-inclusion/.

About the Department/College

Northern Arizona University's Cline Library on the Flagstaff Mountain Campus supports the varied needs of our students, faculty, staff, researchers, and the broader community. In 2024 we served over 384,000 users in the library, providing a number of spaces that help the NAU community learn, design, create, and share their academic and personal projects. Specific to this position, the MakerLab provides a wide selection of technology, equipment, and services including 3D printing/scanning, laser cutting, poster printing, technology lending, project consultations, and open workshops. Our seven creation studios support photography, graphic design, audio and video production, and extended reality experiences.

About the Position

Northern Arizona University's Cline Library seeks a creative, collaborative, innovative, and knowledgeable Experiential Learning Librarian. Reporting to the Head of User Services and Experience, the successful candidate will coordinate the delivery of an exceptional and immersive user experience by overseeing, expanding, and building campus-wide partnerships around creation spaces in the library. The Experiential Learning Librarian will provide overall leadership for the library's experiential learning spaces and oversee, expand, and promote the library's efforts to provide outstanding immersive user experiences leveraging the learning spaces and technologies including the MakerLab and Creation Studios. This position actively seeks, identifies, recommends, and implements new experiential learning spaces and services that support and promote learning, creativity, and innovation.

Working closely with the library's Research and Instruction Services unit and other stakeholders, this position will forge effective partnerships with internal and external partners, serving as the primary liaison to faculty, students, undergraduate and graduate academic and research programs, school and community groups, and other users of the library's experiential learning spaces.

This is a twelve-month, non-continuing status eligible, academic professional position at the Assistant Librarian rank.

Responsibilities Include:

• Provide overall leadership and vision for creation spaces in the library including budgeting, operations, and assessment
• Keep abreast of developments in current and emerging technologies as well as trends in academic library engagement with programs in innovation and entrepreneurship.
• Provide programming that promotes innovative and immersive learning, including course-based instruction and regularly scheduled workshops that support NAU's academic and research goals.
• Lead and supervise an experiential learning unit of one full-time classified staff and multiple student employees whose work supports current and future direction of learning spaces.
• Serve as the primary liaison to NAU faculty, students, community groups, and agencies to increase the impact of experiential learning spaces in Cline Library.
• Develop and participate in outreach activities, with the support of other library employees, on campus and in the community to demonstrate experiential learning space capabilities and introduce tools, technologies, and services. Help prepare promotional materials for these programs.
• In collaboration with other library staff, pursue grants and other funding opportunities to support and enhance the library's creation spaces.
• Seek out and participate in professional development opportunities demonstrating a commitment to excellence, learning, and innovation in the rapidly changing environments of higher education and libraries. This growth not only is responsive to the current needs of society and the institution but also anticipates evolving needs. Lifelong learning and development demonstrate both individual and organizational commitment. It is the responsibility of each academic professional to manage formal and informal learning opportunities through assessing their skills and knowledge for current and anticipated areas of responsibility.
• Seek out and participate in service opportunities which align with candidate's professional skills, expertise, and contribute to the success of the library's experiential learning and user services programs and partnerships. Service is characterized by the use of professional expertise to serve the interests of the library, the university, the community (local, state, national, or international), or higher education.
• As part of a shared responsibility for all User Services and Experience staff, provide outstanding quality customer service and comprehensive information, research, and referral support at the Ask Us! Desk, virtually through chat and web conferencing software, by phone, and through email.
• Maintain a high level of awareness of library policies and procedures and apply them appropriately to user interactions.

This position is an on-site position which requires the incumbent to complete their work primarily at an NAU site, campus, or facility with or without accommodation. Opportunities for remote work are rare.

This position is posted as Experiential Learning Assistant Librarian, which is a working title. The NAU system title for this position is Assistant Librarian.

Minimum Qualifications

• ALA-accredited graduate degree from a library or information service program or an advanced degree in a related field.
• Supervisory experience.

Preferred Qualifications

• Demonstrated experience working in creation spaces including, but not limited to, makerspaces, innovation creation spaces, audio production studios, and virtual reality labs.
• Experience with outreach activities to promote a program or service.
• Customer service experience.
• Instructional experience.

Knowledge, Skills, & Abilities

• Ability to work effectively in a highly collaborative and inclusive environment, one that values and leverages the benefits of diverse perspectives; this includes establishing work priorities, setting performance expectations, achieving goals, and directing work in a fast-paced, rapidly evolving environment.
• Strong knowledge of issues and technology trends (emphasis on maker and user technology) and a strong commitment to keeping up with innovative technologies.
• Ability to supervise others effectively and foster a respectful, positive environment for direct reports.
• Experience in budget management.
• Knowledgeable of a variety of library services and content management systems and software utilized in academic libraries.
• Ability to design and deliver effective training and instruction for students and community users of varied backgrounds, ages, and experience levels.
• Ability to design and develop efficient, effective workflows and processes.
• Excellent interpersonal communication skills.
• Excellent customer service skills.
• Ability to learn innovative technologies and associated processes quickly without formal training.
• Evidence of a high level of productivity and flexibility when working independently or in teams.
• Strong organizational and time management skills.
• Ability to manage multiple, conflicting, and shifting priorities while remaining positive and productive.
• Ability to remain calm and respectful under pressure or during difficult interactions.

Compensation & Benefits

Salary range begins at $61,000. Annual salary commensurate with candidate's qualifications and related experience.

This is an Academic Professional (APF) position. NAU offers an excellent benefit package including generous health, dental and vision insurance; participation in the Arizona State Retirement System or the Optional Retirement Program; 22 days of vacation and 10 holidays per year; and tuition reduction for employees and qualified dependents. More information on benefits at NAU is available at the NAU https://in.nau.edu/human-resources/benefits/. NAU is a tobacco and smoke-free campus. Employees offered a position will be eligible for state health plans (including NAU's BCBS Plan). New employees are eligible for benefits on the first day of the pay period following their enrollment, after their employment date. Employees will have 31 days from their start date to enroll in benefits. If a new employee chooses the ASRS retirement option, participation in the Arizona State Retirement System, and the long-term disability coverage that accompanies it, will begin on the first of the pay period following 6 months after the new employee's start date. New employees who choose to participate in the Optional Retirement Plan (ORP), which is an alternative to the ASRS plan for faculty and other appointed staff, will begin to participate on the first day of the pay period following election. Additionally, the long-term disability plan that accompanies the ORP will begin on the first day of the pay period following election. More information is available at the NAU https://in.nau.edu/Human-Resources/Benefits/.

Pre-Employment Check

Northern Arizona University requires satisfactory results for the following: a criminal background investigation, an employment history verification and a degree verification (in some cases) prior to employment. You may also be required to complete a fingerprint background check. Additionally, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States. Finally, each year Northern Arizona University releases an https://in.nau.edu/police-department/annual-security-and-fire-safety-reports/. The report is a result of a federal law known as the Clery Act. The report includes Clery reportable crime statistics for the three most recent completed calendar years and discloses procedures, practices and programs NAU uses to keep students and employees safe including how to report crimes or other emergencies occurring on campus. In addition, the https://in.nau.edu/police-department/annual-security-and-fire-safety-reports/ is combined with the Annual Security Report for the NAU Flagstaff Mountain Campus as this campus has on-campus student housing. This report discloses fire safety policies and procedures related to on-campus student housing and statistics for fires that occurred in those facilities. If you would like a free paper copy of the report, please contact the NAUPD Records Department at (928) 523-8884 or by visiting the department at 525 E. Pine Knoll Drive in Flagstaff.

Immigration Suppt/Sponsorship

NAU will not provide any U.S. immigration support or sponsorship for this position.

FLSA Status

This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA) and therefore will not earn overtime or compensatory time for additional time worked.

Submit Your Application

Vacancy will remain open until filled. Applications received before April 7, 2025 will receive full consideration.

To apply for this position, please click on the "Apply" button at the end of the job description (if viewing this position through the NAU HR website). Otherwise, to view the original post and to apply, proceed to http://nau.jobs, follow the 'Current Openings' link, locate vacancy 608291, and then "Apply" at the bottom of the page.

Application must include (saved as PDF and/or Word documents):

• a cover letter highlighting your particular qualifications for this position;
• a curriculum vitae; and
• names and contact information for three references.
Please do not include any other documents.

If you need assistance completing your application there are instructions available on the https://in.nau.edu/human-resources/employment-application-instructions/ or in person in the Human Resources Department located in Building 91 on the NAU Campus - on the corner of Beaver and DuPont Streets.

If you are an individual with a disability and need a reasonable accommodation to participate in the hiring process, please contact the Disability Resources Office at 928-523-8773, http://DR@nau.edu, or PO Box 5633, Flagstaff AZ 86011.

Equal Employment Opportunity

Northern Arizona University is a committed Equal Opportunity/Affirmative Action Institution. Women, minorities, veterans and individuals with disabilities are encouraged to apply. NAU is responsive to the needs of dual career couples.

https://in.nau.edu/Human-Resources/Posters-Required-by-Law/

NAU is an Employer of National Service. AmeriCorps, Peace Corps, and other National Service alumni are encouraged to apply.

To apply, visit https://apptrkr.com/6055869

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jeid-f1090a896c05cc4f96d071d6b74edc1b

**PI Historian Architect**

**Who is Epsilon:**

Epsilon is an IT Services company that was founded in 2009 and has become an established leader in providing Information Technology services to both Federal Government and Commercial businesses across the United States. Epsilon is known for its solution-focused and innovative approach, aligning technology systems, tools, and processes with the missions and objectives of its customers.

Epsilon’s headquarters are in Weaverville, NC with other corporate offices in Greenville, SC, Crystal City, VA, and Denver, CO. We have employees in 30+ States across the U.S.

**Why work for Epsilon:**

In joining Epsilon’s team, you will have the opportunity to contribute to Epsilon’s business and customer initiatives, as well as influence our brand culture through people interaction and technology advancements.

Epsilon invests in our employees by promoting from within and enabling employees to elevate their knowledge and skill set in their profession by allocating $3,000 annually in Professional Development funds. We also offer competitive pay, comprehensive benefits through one of the largest national carriers, Paid Time Off (PTO) that increases with tenure and has a generous rollover, 11 company paid Holidays, and 401(k) with immediate contribution.

**Where you’ll work:**

You will be working onsite at WAPA’s Phoenix, AZ location.

**Our Customer’s Mission** :

The Western Area Power Administration (WAPA) is a federal agency under the United States Department of Energy (DOE) that manages and operates high-voltage electric transmission systems across 15 western states. WAPA's mission is to market and deliver reliable, cost-based, renewable power and transmission services to its customers, while also promoting energy efficiency and environmental sustainability. WAPA also manages and markets power from 56 federal hydroelectric power plants, which generate clean and renewable energy for 40 million customers.

Epsilon provides comprehensive and high-quality IT support to WAPA in the areas of; Software maintenance and development, Network, Database, and Operations Support/Management, Supervisory Control and Data Acquisition (SCADA), Cyber-Security, Solution Architecture, and Project Management.

**An average day:**

As PI Historian Architect, you will design, implement, and optimize OSIsoft PI System architectures for real-time data collection, analysis, and visualization. This role requires deep expertise in PI System administration, data modeling, system integration, and performance optimization to support industrial operations, power generation, or utility environments. In this position you will:

+ Design and deploy OSIsoft PI System architectures, ensuring scalability, security, and high availability.

+ Develop and optimize PI Asset Framework (AF) models for contextualized data organization.

+ Administer and optimize PI Data Archive, including performance tuning and failover configurations.

+ Configure and maintain PI Interfaces, PI Connectors, and PI Integrators for seamless data ingestion.

+ Integrate PI System with SCADA, DCS, ERP, CMMS, and enterprise IT/OT systems to enhance operational efficiency.

+ Implement cybersecurity best practices to ensure compliance with NERC CIP and industry regulations.

+ Develop analytics, calculations, and event notifications using PI AF, Event Frames, and Notifications.

+ Build real-time dashboards and reports using PI Vision, PI ProcessBook, and Power BI.

+ Provide training and technical guidance to end users and administrators on PI System best practices

+ Maintain technical documentation, standard operating procedures, and disaster recovery plans to support long-term system sustainability.

**Basic Qualifications:**

+ As a requirement of this position, all candidates must be a U.S. Citizen. In accordance with 8 U.S.C. 1324b(a)(2)(C) , Epsilon will not consider candidates for this position who do not meet the aforementioned conditions.

+ Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field.

+ 5+ years of experience with OSIsoft PI System architecture, administration, and integration.

+ Strong expertise in PI Data Archive, PI Asset Framework (AF), PI Vision, PI Interfaces, and PI Integrators, as well as experience integrating PI with SCADA, DCS, and enterprise systems.

+ Experience with SQL, PowerShell, Python, or C# for automation and custom development.

+ Familiarity with industrial protocols such as OPC, Modbus, DNP3, and MQTT.

+ Experience with NERC CIP compliance and cybersecurity best practices for operational technology (OT).

+ Strong problem-solving, communication, and project management skills.

**Other Requirements:**

+ Must be able to pass federal background investigation and obtain a Public Trust.

+ This position may require the ability to operate a government vehicle. The incumbent must be at least 18 years of age, able to obtain and maintain Defensive Drivers certification and have a valid state driver’s license.

**Physical Demands and Working Conditions:**

Listed below are the physical or mental requirements necessary for the job's performance. Reasonable accommodation may be made to enable individuals with disabilities to perform essential job functions:

+ Prolonged periods of computer desk work.

+ Dexterity of hands and fingers to operate a computer keyboard and other computer components.

+ Speaking and hearing are sufficient to converse and understand conversations, both in-person, telephone, and virtual meetings.

+ The cognitive skills needed to complete tasks, including abilities such as learning, remembering, focusing, categorizing, and integrating information for decision-making, problem-solving, and comprehending.

+ Ability to learn new tasks, remember processes, maintain focus, complete tasks independently, make timely decisions in the context of a workflow, and the ability to communicate with managers and co-workers.

+ Mental aptitude to respond appropriately in high-pressure situations or deadline-driven environments.

+ Maintain a professional emotional response when working with others.

+ Ability to lift up to 25 lbs.

+ Bend, stretch, squat, kneel, to move equipment, set up workstations (projectors, TV screens, computers, servers, routers, printers, tools, etc.).

**Connect directly with your dedicated recruiter, Jeannine, on Epsilon’s careers page.**

**www.epsilon-inc.com/careers**

Epsilon is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. EEO/AA: Disabled/Vets.

Please click here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) to review your rights under EEO policy.

If you are an individual with a disability and need special assistance or reasonable accommodation in applying for employment with Epsilon, Inc., please contact our Recruiting department by phone 828-398-5414 or by email careers@epsilon-inc.com .

With Confluent, organizations can harness the full power of continuously flowing data to innovate and win in the modern digital world. We have a purpose that drives us to do better every day – we're creating an entirely new category within data infrastructure - data streaming. This technology will allow every organization to create experiences and use the power of data in ways that profoundly impact the way we all live. This impact is our purpose and drives us to do better every day.

One Confluent. One team. One Data Streaming Platform.

Data Connects Us.

**About the Role:**

We are seeking a results-driven Collections Strategy Manager to lead and optimize our accounts receivable and collections processes. This role will focus on reducing Days Sales Outstanding (DSO), minimizing outstanding balances, and balancing customer experience with business objectives. The ideal candidate is a servant leader who fosters team growth, drives process improvements, and collaborates cross-functionally to enhance financial performance.

**What You Will Do:**

+ Collections Strategy: Manage assigned portfolio and enforce policies and procedures for effective collections, reducing DSO, and minimizing outstanding balances.

+ Customer Relations: Manage escalated inquiries and billing disputes while maintaining strong customer relationships and ensuring a positive experience. Create a balance between the customers’ experience and business objectives.

+ Portfolio Analysis: Continuously analyze portfolio performance at a granular level, identifying trends, conducting root-cause analysis, and driving strategic improvements.

+ Innovative Problem-Solving: Thinking out of the box to recommend and implement solutions for collections challenges.

+ Reporting & Analysis: Prepare and present AR aging reports, collection metrics, and financial insights to senior leadership for informed decision-making. Manage month-end close reporting.

+ Cross-Functional Collaboration: Partner with Sales, Sales Operations, Tax, and Revenue Accounting to address issues impacting accounts receivable and streamline processes.

+ **Promise-to-Pay Fulfillment: Drive adherence to PTP commitments to improve collection efficiency.**

+ **Delinquency & Bad Debt Management: Implement strategies to reduce delinquency and bad debt. Own the bad debt and suspension process.**

+ **Policy & Process Development: Develop, document, and continuously improve policies and procedures for credit and collections, ensuring efficiency, compliance, and scalability.**

+ **Automation & Process Optimization: Drive automation initiatives in cash applications and collections processes to improve accuracy and efficiency.**

**What You Will Bring:**

+ 5+ years of proven experience in collections strategy, accounts receivable, or credit & collections management.

+ Strong analytical skills with the ability to interpret financial data and identify trends.

+ Excellent problem-solving and critical-thinking abilities.

+ Experience managing customer relationships and navigating complex billing disputes.

+ Ability to collaborate effectively across departments and influence key stakeholders.

+ Experience with AR automation tools, ERP systems, and financial reporting is a plus.

+ Strong leadership skills with a servant leader mindset, prioritizing team and business success.

+ This role is ideal for a strategic, data-driven leader who thrives in a fast-paced, collaborative environment and is passionate about optimizing financial processes while maintaining strong customer relationships.

**Come As You Are**

At Confluent, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more diverse we are, the richer our community and the broader our impact. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law.

At Confluent, we are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation, including work history, education, professional experience, and location. This position has an annual estimated salary of $99,900 - $117,360 and a competitive equity package. The actual pay may vary depending on your skills, qualifications, experience, and work location. In addition, Confluent offers a wide range of employee benefits. To learn more about our benefits click HERE (https://confluentbenefits.com/) .

Click HERE (https://www.confluent.io/legal/confluent-candidate-privacy-notice/) to review our Candidate Privacy Notice which describes how and when Confluent, Inc., and its group companies, collects, uses, and shares certain personal information of California job applicants and prospective employees.

\#LI-Remote

**What’s Under the Hood**

DriveTime Family of Brands includes in-house financing and servicing through Bridgecrest, which is one of the country’s leading financial servicing providers. Bridgecrest services roughly $17 billion in finance receivables for DriveTime and other third parties. We service auto loans across a wide credit spectrum with the intent of creating a strong path to vehicle ownership for our customers.

**That’s Nice, But What’s the Job?**

In short, our Collections Manager is responsible for leading a team of Loan Advisors to success. This includes, but is not limited to: assessing day to day performance, quality of work, and goal setting. Our Managers are responsible for providing feedback and coaching to develop our Loan Advisors to reach their highest potential in their current role and to help further develop their career with Bridgecrest.

In long, our Collections Manager:

+ Monitors and reviews the work of Loan Advisors to ensure it is effective, and within Company and Legal policy. This includes using tools such as formal account reviews and side-by-side monitoring to create development plans for their staff to address any deficiencies.

+ Provide daily goals and strategy to their team that will maximize long-term success.

+ Administer continuous training and coaching to ensure quality customer service.

+ Identifies and recommends methods to improve management and operations of loan/collection administration involving enhanced work processes, increased responsiveness, efficient use of resources and quality service delivery.

+ Provide proactive leadership to the team to achieve maximum performance that results in a method consistent with DriveTime's vision and values.

**So What Kind of Folks Are We Looking for?**

+ **Excellent verbal and written communication skills.** The ability to talk and write with confidence, charisma and competence for a wide variety of audiences including management.

+ **Love of listening.** We need folks that listen with the intent to understand, not just reply.

+ **Plays well with others.** You will be working in a high-functioning team environment. We work together in order to win together.

+ **Self-driven yet selfless.** We need someone capable of managing their own time and business yet is capable of making decisions for the betterment of DriveTime, not just themselves.

+ **Fantastic problem solver.** Your job is not only to find the problem, but more importantly, find the solution.

+ **Management material.** We are looking for someone that can lead, manage and grow within our organization.

**The Specifics.**

+ High School Diploma or GED required. Bachelor's Degree preferred.

+ 2+ years of management experience in a call center or retail environment

+ Knowledge of Fair Debt Collection Practices Act is a plus

+ Schedule: Must be available from 6am-7pm Monday-Friday and every 4th Saturday 7am-4pm with Sunday off. Or 10am-7pm Monday- thru Saturday. with Sunday and Wednesday off. Must work every Saturday 7am-4pm

+ **_Fully onsite role in our Mesa, AZ, office._**

**So What About the Perks? Perks matter**

+ **Medical, dental, and vision, oh my!** DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage.

+ **But Wait, There’s More.** 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.

+ **Growth Opportunities.** You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.

+ **Tuition Reimbursement.** We’re as passionate about your professional development as you are. With that, we’ll put our money where our mouth is.

+ **Wellness Program.** Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities!

+ **Gratitude is Green.** We offer competitive pay across the organization, because, well… money matters!

+ **Game Room.** Gimme a break – no, not a Kit Kat ad but we do have a ping-pong table, a pool table and other games if you ever need a break in your day.

+ **In-House Gym.** We want our employees to be the best versions of themselves. So come early, take a break in your day, or finish strong with a workout!

+ **Enjoy Social Events?** Bring it on. Rally with your team for festive gatherings, team competitions or just to hang out!

+ **We Care and Value YOU!** Feel the love and let us treat you to company outings, personal rewards, amazing prizes & much more!

+ **Paid Time Off.** Not just lip service: we work hard, to play hard! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn!

**Anything Else? Absolutely.**

DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we’ll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don’t forget Phoenix Business Journal Healthiest Employers (okay, we’ll stop there)!

Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.

And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!

**POSITION SUMMARY:** The Records Management & Compliance Specialist assists in the development of Republic's information governance activities and manages the day-to-day operation of the Company’s records management function. The incumbent will work with Field operations and the legal department to assess information management practices across the organization, provide communications and training for employees, and update policies and procedures accordingly to ensure a compliant, ethical organization.

**PRINCIPAL RESPONSIBILITIES:**

+ Maintains and updates the Company's Records and Information Management policy and Record Retention Schedule.

+ Collaborates with internal stakeholders to execute the disposition and destruction of records in accordance with Company policies and procedures.

+ Develops outreach and communication to employees on the Company's Record Retention Schedule and Information Governance policies and acts as a resource for employees on these topics.

+ Collaborates with stakeholders to manage the integration or transfer of records and information for internal reorganizations, mergers, acquisitions, or divestitures.

+ Assists Ethics and Compliance team with execution of data privacy compliance related initiatives.

+ Ensures political contribution requests follow internal policies and controls, facilitates reporting of contributions to appropriate governmental entities, and works with outside consultants as necessary.

+ Maintains gifts and entertainment policy and ensures compliance with procedures and approval authority.

+ Other non-essential duties as assigned or may be necessary.

**QUALIFICATIONS:**

+ Excellent communication and collaboration skills.

+ Detail-oriented with excellent organization skills.

+ Proficiency in the use of Microsoft Office applications.

+ Experience with case management systems and other similar database platforms.

+ Excellent analytical and problem-solving skills.

+ Proven ability to multi-task and effectively prioritize in a fast-paced environment.

+ Collaborative, cross-functional professional.

**MINIMUM REQUIREMENTS:**

+ 2-4 years of prior information governance, records retention, or general compliance experience.

**Rewarding Compensation and Benefits**

Eligible employees can elect to participate in:

• Comprehensive medical benefits coverage, dental plans and vision coverage.

• Health care and dependent care spending accounts.

• Short- and long-term disability.

• Life insurance and accidental death & dismemberment insurance.

• Employee and Family Assistance Program (EAP).

• Employee discount programs.

• Retirement plan with a generous company match.

• Employee Stock Purchase Plan (ESPP).

_The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company._

EEO STATEMENT:Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.

**ABOUT THE COMPANY**

Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world.

In 2023, Republic’s total company revenue was $14.9 billion, and adjusted EBITDA was $4.4 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills.

Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer.

Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 41,000 team members understand that it's not just what we do that matters, but how we do it.

Our company values guide our daily actions:

+ **Safe** : We protect the livelihoods of our colleagues and communities.

+ **Committed to Serve** : We go above and beyond to exceed our customers’ expectations.

+ **Environmentally Responsible:** We take action to improve our environment.

+ **Driven** : We deliver results in the right way.

+ **Human-Centered:** We respect the dignity and unique potential of every person.

We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 4.6 million people in 2023 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods.

**STRATEGY**

Republic Services’ strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers’ multiple waste streams through a North American footprint of vertically integrated assets.

We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation.

With our integrated approach, strengthening our position in one area advances other areas of our business. For example, as we grow volume in recycling and waste, we collect additional material to bolster our circularity capabilities. And as we expand environmental solutions, we drive additional opportunities to provide these services to our existing recycling and waste customers.

**Recycling and Waste**

We continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions. The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage. We aggregate materials at scale, unlocking new opportunities for advanced recycling. In addition, we are cross-selling new products and services to better meet our customers’ specific needs.

**Environmental Solutions**

Our comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams. We are expanding both our capabilities and our geographic footprint. We see strong growth opportunities for our offerings, including PFAS remediation, an increasing customer need.

**SUSTAINABILITY INNOVATION**

Republic’s recent innovations to advance circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth.

The Republic Services Polymer Center is the nation’s first integrated plastics recycling facility. This innovative site processes rigid plastics from our recycling centers, producing recycled materials that promote true bottle-to-bottle circularity. We also formed Blue Polymers, a joint venture with Ravago, to develop facilities that will further process plastic material from our Polymer Centers to help meet the growing demand for sustainable packaging. We are building a network of Polymer Centers and Blue Polymer facilities across North America.

We continue to advance decarbonization at our landfills. As demand for renewable energy continues to grow, we have 70 landfill gas-to-energy projects in operation and plan to expand our portfolio to 115 projects by 2028.

**RECENT RECOGNITION**

+ Barron’s 100 Most Sustainable Companies

+ CDP Discloser

+ Dow Jones Sustainability Indices

+ Ethisphere’s World’s Most Ethical Companies

+ Fortune World’s Most Admired Companies

+ Great Place to Work

+ Sustainability Yearbook S&P Global

Deloitte Technical Electronic Health Records Manager, Operations & Technology Transformation

What we do

Operations and Technology Transformation delivers market leading expertise and industry depth by harnessing deep sector knowledge, scaling the power of hybrid services and products, and unlocking the power of Process Bionics to deliver sustainable and impactful solutions to our clients. We advise, design, implement, and deploy innovative and technology enabled solutions focused on "heart of the business" issues in specific sectors including Health Care & Life Sciences, Digital Banking & Payments, Investment & Wealth Management, Insurance, Telecom, Media and Energy & Resources.

Our OTT team brings clients the knowledge of industry leaders who understand the relevant processes and technologies for their industry-and apply them with a process and mindset that tailors transformational change to their specific organization.

Who we serve

Deloitte's Healthcare Consulting practice is one of the largest in the world. Our practice delivers distinctive services to the country's largest national and regional health plans, 10 of the 10 largest healthcare systems and 8 of the 10 largest for-profit healthcare systems in the US. Our healthcare practice seeks to transform the delivery of care, modernize the industry and enhance our clients' business and operational models

Many Providers have felt the heavy impact of various government regulations and have experienced a period of decreasing margins and increasing emphasis on cost controls. Our healthcare professionals enable health care providers (from physicians to integrated delivery systems) to improve the cost effectiveness and quality of their care delivery capabilities. Deloitte Consulting can help clients address these and other challenges in today's complex health care environment.

Work You'll Do

The ideal candidate will be curious, analytical, and confident, with a natural drive to exceed immediate project requirements and overcome obstacles. A genuine passion for the healthcare industry, combined with relationship-building, leadership, and communication skills will be critical to success. Candidates should be energized by continuous personal improvement, proactively seeking out new skills and perspectives, exhibiting openness to coaching from senior colleagues, and contributing to the development of junior staff.

As a Manager, you will lead and deliver small engagements, or components of large, complex engagements for healthcare clients. Managers will interact with Operational and IT personnel in identifying, evaluating and configuring systems to meet user and organizational requirements. Typical engagements include process improvement, operating model design, competitor benchmarking, cost transformation, customer and product innovation, and growth strategy development. Using a combination of direct management and hands-on delivery, you will craft solutions for clients, guide and oversee the quality of your team's deliverables and recommendations, and manage day-to-day stakeholder relationships. Managers will contribute to Deloitte's thought leadership, play a significant role in business development activities, and own responsibility for the development of junior staff.

Recruiting for this role ends on April 4, 2025.

Qualifications

Required

+ Bachelor's degree

+ 6+ years' experience in a consulting and/or healthcare organization

+ 6+ years of experience with large scale healthcare system implementations with understanding of the software implementation lifecycle in healthcare systems (electronic health records/EHRs, clinical, revenue cycle systems, etc.

+ 6+ years' experience with various phases of the healthcare implementation lifecycle such as system selection, implementation sequencing and planning, project management, application & technical design, interface & data conversion, application build, environment management, testing, go live planning.

+ 6+ years' experience with EHR vendors such as Epic, Cerner, AthenaOne Allscripts.

+ Experience leading or supporting multiple Electronic Health Record (HER) implementations, including the following activities:

+ Technical software analysis, design, configuration, testing, and implementation as well as application integration, support and issue resolution

+ Interacting with Operational and IT personnel in identifying, evaluating and configuring systems to meet user and organizational requirements

+ Maintaining high credibility and ownership of system activities within assigned application

+ Working directly with Operations and provides input on system design and capabilities

+ Developing system design, including functional specifications and strategies, based upon the analysis of specific operational needs

+ Ability to travel up to 50%

+ Proficiency with Microsoft PowerPoint, Microsoft Word and Microsoft Excel,

+ Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

Preferred

+ Epic certifications and/or experience implementing Epic applications within Clinical, Revenue Cycle or Technical

+ Experience conducting interviews with key stakeholders to understand and document the current business process

+ Experience defining future state business process

+ Experience planning, tracking and delivering projects using Microsoft Project and documenting processes in Microsoft Visio

+ Experience managing and delivering via an Agile/Scrum methodology

+ General understanding or familiarity with virtual health, cloud, interoperability, data analytics, and/or automation a plus

+ Advanced Degree Preferred - MBA/MHA

+ Information for applications with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $131,175 to $218,625.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

20 years ago we set the standard for medical scribes. Today we’re redefining it.

ScribeAmerica is a growing organization with real opportunities to advance your career in the healthcare field. Join physicians and providers on the front lines and gain valuable experience as a medical scribe.

We’re proud to be acknowledged as a “Best Places to Work '' by Forbes magazine and to have won an Early Talent Award for 2023 from Handshake as one of the Top Employers of Gen Z.

What you need to excel as a medical scribe

Commit to ScribeAmerica for up to 1 year
Be flexible enough to work 2 shifts per week
Ability to type over 40 WPM
Medical Scribe Job Description

Accompany providers during patient visits to assist in documenting the provider assessment and exam
Gain substantial knowledge in how to appropriately document patient history, physical exams, assessments, diagnostic results, medical procedures, treatment plans, medical opinions of consultants, diagnoses, medication/prescription information, and follow-up instructions
Navigate the facility computer system and electronic medical record
Monitor pending labs and radiology orders for results to help guide patient care
Review past history and test results on patients which are critical in driving medical decisions by your provider
Adhere to medical facility’s compliance requirements and ScribeAmerica’s company policies and procedures
Joining ScribeAmerica team includes these benefits

Over 3000 work locations across the US and Canada
On the job training including Scribe University and Clinical Training
We are partnered with hospitals and ambulatory sites across the country, and staff over 50 specialties
Opportunities to travel, work in person, by video, or in our digital solutions space
Flexible scheduling-full-time and part-time positions
Connections with universities, career advisors, and professional schools
Comprehensive Health Insurance, and 401k for full-time employees
A focus on Diversity, Equity and Inclusion
A fun and impactful team culture
Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Generally required to stand, walk, sit, use hands, handle documents, bend and stoop as needed, and reach with hands and arms.
Regularly required to use a keyboard and computer.
Ability to sit or stand in front of a computer for several hours a day.
***Wages may vary depending on experience, location and state***

ScribeAmerica provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, genetics, protected veteran status, or any other legally protected group status. In addition to federal law requirements, ScribeAmerica complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

ScribeAmerica expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, genetics, protected veteran status, or any other legally protected group status. Improper interference with the ability of ScribeAmerica’s employees to perform their job duties may result in discipline up to and including discharge