Historians

**What’s Under the Hood**

DriveTime Family of Brands includes in-house financing and servicing through Bridgecrest, which is one of the country’s leading financial servicing providers. Bridgecrest services roughly $17 billion in finance receivables for DriveTime and other third parties. We service auto loans across a wide credit spectrum with the intent of creating a strong path to vehicle ownership for our customers.

**That’s Nice, But What’s the Job?**

In short, our Collections Manager is responsible for leading a team of Loan Advisors to success. This includes, but is not limited to: assessing day to day performance, quality of work, and goal setting. Our Managers are responsible for providing feedback and coaching to develop our Loan Advisors to reach their highest potential in their current role and to help further develop their career with Bridgecrest.

In long, our Collections Manager:

+ Monitors and reviews the work of Loan Advisors to ensure it is effective, and within Company and Legal policy. This includes using tools such as formal account reviews and side-by-side monitoring to create development plans for their staff to address any deficiencies.

+ Provide daily goals and strategy to their team that will maximize long-term success.

+ Administer continuous training and coaching to ensure quality customer service.

+ Identifies and recommends methods to improve management and operations of loan/collection administration involving enhanced work processes, increased responsiveness, efficient use of resources and quality service delivery.

+ Provide proactive leadership to the team to achieve maximum performance that results in a method consistent with DriveTime's vision and values.

**So What Kind of Folks Are We Looking for?**

+ **Excellent verbal and written communication skills.** The ability to talk and write with confidence, charisma and competence for a wide variety of audiences including management.

+ **Love of listening.** We need folks that listen with the intent to understand, not just reply.

+ **Plays well with others.** You will be working in a high-functioning team environment. We work together in order to win together.

+ **Self-driven yet selfless.** We need someone capable of managing their own time and business yet is capable of making decisions for the betterment of DriveTime, not just themselves.

+ **Fantastic problem solver.** Your job is not only to find the problem, but more importantly, find the solution.

+ **Management material.** We are looking for someone that can lead, manage and grow within our organization.

**The Specifics.**

+ High School Diploma or GED required. Bachelor's Degree preferred.

+ 2+ years of management experience in a call center or retail environment

+ Knowledge of Fair Debt Collection Practices Act is a plus

+ **_Schedule:_** Must be available to work within hours of 6am-7pm Monday-Friday, one Saturday per month from 7am-4pm, Sundays off.

+ **_Fully onsite role in our Mesa, AZ, office._**

**So What About the Perks? Perks matter**

+ **Medical, dental, and vision, oh my!** DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage.

+ **But Wait, There’s More.** 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.

+ **Growth Opportunities.** You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.

+ **Tuition Reimbursement.** We’re as passionate about your professional development as you are. With that, we’ll put our money where our mouth is.

+ **Wellness Program.** Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities!

+ **Gratitude is Green.** We offer competitive pay across the organization, because, well… money matters!

+ **Game Room.** Gimme a break – no, not a Kit Kat ad but we do have a ping-pong table, a pool table and other games if you ever need a break in your day.

+ **In-House Gym.** We want our employees to be the best versions of themselves. So come early, take a break in your day, or finish strong with a workout!

+ **Enjoy Social Events?** Bring it on. Rally with your team for festive gatherings, team competitions or just to hang out!

+ **We Care and Value YOU!** Feel the love and let us treat you to company outings, personal rewards, amazing prizes & much more!

+ **Paid Time Off.** Not just lip service: we work hard, to play hard! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn!

**Anything Else? Absolutely.**

DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we’ll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don’t forget Phoenix Business Journal Healthiest Employers (okay, we’ll stop there)!

Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.

And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!

**About this role:**

Wells Fargo is seeking a **Sr. Compliance Specialist** to join the **Regulatory Change & Inventory Management (RCIM)** team within Wells Fargo Compliance. As part of the RCIM team, the Senior Compliance Specialist will lead several critical tasks required to support the development and maintenance of Wells Fargo’s regulatory inventory, as well as the management and implementation of regulatory changes.

Learn more about the career areas and lines of business at wellsfargojobs.com (https://www.wellsfargojobs.com/career-areas/)

**In this role, you will:**

+ Support management and maintenance of an inventory of enterprise-wide regulatory citations for the compliance regulatory change management function

+ Review change alerts and complete impact assessments to determine if a regulatory change affects the regulatory inventory.

+ Add and revise Major Requirements (MCRs) within the compliance system of record, summarizing applicable and actionable requirements, drafting new or modified MCR Summaries using the appropriate format in the MCR Style Guide; inclusive of when changes are triggered by regulatory change or other events.

+ Populate and conform citations for inclusion in the citation grid for use by Enterprise Testing and Validation.

+ Maintain required fields in the compliance system of record, inclusive of the foundational components.

+ Consult with the Legal Department on finalizing draft MCR summaries leveraged by partners in Compliance, the Legal Department and front-line business groups.

+ Consult with Business Aligned Compliance Officers (BACOs) when updating the regulatory inventory.

+ Work with complex business units, rules, and regulations on moderate to high-risk compliance matters.

+ Leverage various compliance technology systems to perform daily tasks.

+ Provide support and guidance to Compliance Officers in regard to all aspects of the regulatory change management process.

+ Maintain scope documents for the Compliance teams, documenting periodic updates needed to their business rules in the regulatory change system of record and coordinating the system updates.

+ Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals.

+ Provide concise written responses to requests from Internal Audit or other partners, as needed.

+ Engage with risk officers across all risk types, Internal Audit, and the Legal Department.

**Required Qualifications:**

+ 4+ years of Compliance experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

**Desired Qualifications:**

+ Juris doctorate preferred.

+ Advanced understanding of legal and regulatory information globally for laws and rules applicable to Wells Fargo businesses.

+ 3+ years of experience in reviewing laws and regulations and preparing written analysis and memoranda for attorneys, business leaders, and impacted stakeholders **.**

+ Solid problem solving and analytical skills with high attention to detail and accuracy.

+ Excellent verbal, written, and interpersonal communication skills.

+ Ability to effectively organize and prioritize work while handling multiple deliverables.

+ Ability to work effectively in a complex environment with a high degree of collaboration.

**Job Expectations:**

**Locations:**

+ 401 S Tryon Street, Charlotte, NC

+ 250 E John Carpenter Frwy, Irving, TX

+ 600 S 4th Street, Minneapolis, MN

+ 1150 W Washington Sr, Tempe, AZ

+ Willingness to work on-site at stated location on the job opening.

+ This position offers a hybrid work scheduled.

+ This position is not eligible for Visa sponsorship.

+ This position is subject to FINRA Background Screening Requirements, including successful completion and clearing of a background check. Internal transfers are subject to comply with 17 CFR 240.17f-2 of the Securities Exchange Act of 1934 and FINRA Bylaws, Article III, Section 3, which states that Associated Persons should not be subject to statutory disqualification. Successful candidates must also meet ongoing regulatory requirements including additional screening and are required to report certain incidents.

+ Specific compliance policies may apply regarding outside activities and/or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process.

**Pay Range**

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

$84,000.00 - $149,400.00

**Benefits**

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs (https://www.wellsfargojobs.com/en/life-at-wells-fargo/benefits) for an overview of the following benefit plans and programs offered to employees.

+ Health benefits

+ 401(k) Plan

+ Paid time off

+ Disability benefits

+ Life insurance, critical illness insurance, and accident insurance

+ Parental leave

+ Critical caregiving leave

+ Discounts and savings

+ Commuter benefits

+ Tuition reimbursement

+ Scholarships for dependent children

+ Adoption reimbursement

**Posting End Date:**

26 Mar 2025

***** **_Job posting may come down early due to volume of applicants._**

**We Value Diversity**

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

**Applicants with Disabilities**

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.

**Wells Fargo Recruitment and Hiring Requirements:**

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

**Req Number:** R-445423

Experiential Learning Assistant Librarian

Location: Cline Library

Regular/Temporary: Regular

Job ID: 608291

Full/Part Time: Full-Time

Workplace Culture

NAU aims to be the nation's preeminent engine of opportunity, vehicle of economic mobility, and driver of social impact by delivering equitable postsecondary value in Arizona and beyond.

https://nau.edu/president/strategic-plan/

About NAU

Northern Arizona University serves almost 30,000 students. We are a vibrant community, with 21,000 students in Flagstaff—the home of our largest campus—and the remainder online or at our 20+ statewide locations. Our institution has carefully integrated on-campus education with distance learning, forming seamless avenues for students to earn degrees.

Committed to an inclusive university environment, NAU has all the benefits of a large institution with a personal touch. We carefully balance teaching, scholarship, and service for faculty members. Supporting our core value of student-centrism, NAU's faculty members promote learning and help students reach academic milestones.

Flagstaff is an outdoorsy mountain town with four seasons and a thriving cultural scene. Located at 7,000 feet, Flagstaff houses 70,000 people and sits at the base of the sacred San Francisco Peaks.

For more about inclusive excellence at NAU, visit the https://in.nau.edu/center-for-university-access-and-inclusion/.

About the Department/College

Northern Arizona University's Cline Library on the Flagstaff Mountain Campus supports the varied needs of our students, faculty, staff, researchers, and the broader community. In 2024 we served over 384,000 users in the library, providing a number of spaces that help the NAU community learn, design, create, and share their academic and personal projects. Specific to this position, the MakerLab provides a wide selection of technology, equipment, and services including 3D printing/scanning, laser cutting, poster printing, technology lending, project consultations, and open workshops. Our seven creation studios support photography, graphic design, audio and video production, and extended reality experiences.

About the Position

Northern Arizona University's Cline Library seeks a creative, collaborative, innovative, and knowledgeable Experiential Learning Librarian. Reporting to the Head of User Services and Experience, the successful candidate will coordinate the delivery of an exceptional and immersive user experience by overseeing, expanding, and building campus-wide partnerships around creation spaces in the library. The Experiential Learning Librarian will provide overall leadership for the library's experiential learning spaces and oversee, expand, and promote the library's efforts to provide outstanding immersive user experiences leveraging the learning spaces and technologies including the MakerLab and Creation Studios. This position actively seeks, identifies, recommends, and implements new experiential learning spaces and services that support and promote learning, creativity, and innovation.

Working closely with the library's Research and Instruction Services unit and other stakeholders, this position will forge effective partnerships with internal and external partners, serving as the primary liaison to faculty, students, undergraduate and graduate academic and research programs, school and community groups, and other users of the library's experiential learning spaces.

This is a twelve-month, non-continuing status eligible, academic professional position at the Assistant Librarian rank.

Responsibilities Include:

• Provide overall leadership and vision for creation spaces in the library including budgeting, operations, and assessment
• Keep abreast of developments in current and emerging technologies as well as trends in academic library engagement with programs in innovation and entrepreneurship.
• Provide programming that promotes innovative and immersive learning, including course-based instruction and regularly scheduled workshops that support NAU's academic and research goals.
• Lead and supervise an experiential learning unit of one full-time classified staff and multiple student employees whose work supports current and future direction of learning spaces.
• Serve as the primary liaison to NAU faculty, students, community groups, and agencies to increase the impact of experiential learning spaces in Cline Library.
• Develop and participate in outreach activities, with the support of other library employees, on campus and in the community to demonstrate experiential learning space capabilities and introduce tools, technologies, and services. Help prepare promotional materials for these programs.
• In collaboration with other library staff, pursue grants and other funding opportunities to support and enhance the library's creation spaces.
• Seek out and participate in professional development opportunities demonstrating a commitment to excellence, learning, and innovation in the rapidly changing environments of higher education and libraries. This growth not only is responsive to the current needs of society and the institution but also anticipates evolving needs. Lifelong learning and development demonstrate both individual and organizational commitment. It is the responsibility of each academic professional to manage formal and informal learning opportunities through assessing their skills and knowledge for current and anticipated areas of responsibility.
• Seek out and participate in service opportunities which align with candidate's professional skills, expertise, and contribute to the success of the library's experiential learning and user services programs and partnerships. Service is characterized by the use of professional expertise to serve the interests of the library, the university, the community (local, state, national, or international), or higher education.
• As part of a shared responsibility for all User Services and Experience staff, provide outstanding quality customer service and comprehensive information, research, and referral support at the Ask Us! Desk, virtually through chat and web conferencing software, by phone, and through email.
• Maintain a high level of awareness of library policies and procedures and apply them appropriately to user interactions.

This position is an on-site position which requires the incumbent to complete their work primarily at an NAU site, campus, or facility with or without accommodation. Opportunities for remote work are rare.

This position is posted as Experiential Learning Assistant Librarian, which is a working title. The NAU system title for this position is Assistant Librarian.

Minimum Qualifications

• ALA-accredited graduate degree from a library or information service program or an advanced degree in a related field.
• Supervisory experience.

Preferred Qualifications

• Demonstrated experience working in creation spaces including, but not limited to, makerspaces, innovation creation spaces, audio production studios, and virtual reality labs.
• Experience with outreach activities to promote a program or service.
• Customer service experience.
• Instructional experience.

Knowledge, Skills, & Abilities

• Ability to work effectively in a highly collaborative and inclusive environment, one that values and leverages the benefits of diverse perspectives; this includes establishing work priorities, setting performance expectations, achieving goals, and directing work in a fast-paced, rapidly evolving environment.
• Strong knowledge of issues and technology trends (emphasis on maker and user technology) and a strong commitment to keeping up with innovative technologies.
• Ability to supervise others effectively and foster a respectful, positive environment for direct reports.
• Experience in budget management.
• Knowledgeable of a variety of library services and content management systems and software utilized in academic libraries.
• Ability to design and deliver effective training and instruction for students and community users of varied backgrounds, ages, and experience levels.
• Ability to design and develop efficient, effective workflows and processes.
• Excellent interpersonal communication skills.
• Excellent customer service skills.
• Ability to learn innovative technologies and associated processes quickly without formal training.
• Evidence of a high level of productivity and flexibility when working independently or in teams.
• Strong organizational and time management skills.
• Ability to manage multiple, conflicting, and shifting priorities while remaining positive and productive.
• Ability to remain calm and respectful under pressure or during difficult interactions.

Compensation & Benefits

Salary range begins at $61,000. Annual salary commensurate with candidate's qualifications and related experience.

This is an Academic Professional (APF) position. NAU offers an excellent benefit package including generous health, dental and vision insurance; participation in the Arizona State Retirement System or the Optional Retirement Program; 22 days of vacation and 10 holidays per year; and tuition reduction for employees and qualified dependents. More information on benefits at NAU is available at the NAU https://in.nau.edu/human-resources/benefits/. NAU is a tobacco and smoke-free campus. Employees offered a position will be eligible for state health plans (including NAU's BCBS Plan). New employees are eligible for benefits on the first day of the pay period following their enrollment, after their employment date. Employees will have 31 days from their start date to enroll in benefits. If a new employee chooses the ASRS retirement option, participation in the Arizona State Retirement System, and the long-term disability coverage that accompanies it, will begin on the first of the pay period following 6 months after the new employee's start date. New employees who choose to participate in the Optional Retirement Plan (ORP), which is an alternative to the ASRS plan for faculty and other appointed staff, will begin to participate on the first day of the pay period following election. Additionally, the long-term disability plan that accompanies the ORP will begin on the first day of the pay period following election. More information is available at the NAU https://in.nau.edu/Human-Resources/Benefits/.

Pre-Employment Check

Northern Arizona University requires satisfactory results for the following: a criminal background investigation, an employment history verification and a degree verification (in some cases) prior to employment. You may also be required to complete a fingerprint background check. Additionally, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States. Finally, each year Northern Arizona University releases an https://in.nau.edu/police-department/annual-security-and-fire-safety-reports/. The report is a result of a federal law known as the Clery Act. The report includes Clery reportable crime statistics for the three most recent completed calendar years and discloses procedures, practices and programs NAU uses to keep students and employees safe including how to report crimes or other emergencies occurring on campus. In addition, the https://in.nau.edu/police-department/annual-security-and-fire-safety-reports/ is combined with the Annual Security Report for the NAU Flagstaff Mountain Campus as this campus has on-campus student housing. This report discloses fire safety policies and procedures related to on-campus student housing and statistics for fires that occurred in those facilities. If you would like a free paper copy of the report, please contact the NAUPD Records Department at (928) 523-8884 or by visiting the department at 525 E. Pine Knoll Drive in Flagstaff.

Immigration Suppt/Sponsorship

NAU will not provide any U.S. immigration support or sponsorship for this position.

FLSA Status

This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA) and therefore will not earn overtime or compensatory time for additional time worked.

Submit Your Application

Vacancy will remain open until filled. Applications received before April 7, 2025 will receive full consideration.

To apply for this position, please click on the "Apply" button at the end of the job description (if viewing this position through the NAU HR website). Otherwise, to view the original post and to apply, proceed to http://nau.jobs, follow the 'Current Openings' link, locate vacancy 608291, and then "Apply" at the bottom of the page.

Application must include (saved as PDF and/or Word documents):

• a cover letter highlighting your particular qualifications for this position;
• a curriculum vitae; and
• names and contact information for three references.
Please do not include any other documents.

If you need assistance completing your application there are instructions available on the https://in.nau.edu/human-resources/employment-application-instructions/ or in person in the Human Resources Department located in Building 91 on the NAU Campus - on the corner of Beaver and DuPont Streets.

If you are an individual with a disability and need a reasonable accommodation to participate in the hiring process, please contact the Disability Resources Office at 928-523-8773, http://DR@nau.edu, or PO Box 5633, Flagstaff AZ 86011.

Equal Employment Opportunity

Northern Arizona University is a committed Equal Opportunity/Affirmative Action Institution. Women, minorities, veterans and individuals with disabilities are encouraged to apply. NAU is responsive to the needs of dual career couples.

https://in.nau.edu/Human-Resources/Posters-Required-by-Law/

NAU is an Employer of National Service. AmeriCorps, Peace Corps, and other National Service alumni are encouraged to apply.

To apply, visit https://apptrkr.com/6055869

Copyright ©2024 Jobelephant.com Inc. All rights reserved.

https://www.jobelephant.com/

jeid-f1090a896c05cc4f96d071d6b74edc1b

**PI Historian Architect**

**Who is Epsilon:**

Epsilon is an IT Services company that was founded in 2009 and has become an established leader in providing Information Technology services to both Federal Government and Commercial businesses across the United States. Epsilon is known for its solution-focused and innovative approach, aligning technology systems, tools, and processes with the missions and objectives of its customers.

Epsilon’s headquarters are in Weaverville, NC with other corporate offices in Greenville, SC, Crystal City, VA, and Denver, CO. We have employees in 30+ States across the U.S.

**Why work for Epsilon:**

In joining Epsilon’s team, you will have the opportunity to contribute to Epsilon’s business and customer initiatives, as well as influence our brand culture through people interaction and technology advancements.

Epsilon invests in our employees by promoting from within and enabling employees to elevate their knowledge and skill set in their profession by allocating $3,000 annually in Professional Development funds. We also offer competitive pay, comprehensive benefits through one of the largest national carriers, Paid Time Off (PTO) that increases with tenure and has a generous rollover, 11 company paid Holidays, and 401(k) with immediate contribution.

**Where you’ll work:**

You will be working onsite at WAPA’s Phoenix, AZ location.

**Our Customer’s Mission** :

The Western Area Power Administration (WAPA) is a federal agency under the United States Department of Energy (DOE) that manages and operates high-voltage electric transmission systems across 15 western states. WAPA's mission is to market and deliver reliable, cost-based, renewable power and transmission services to its customers, while also promoting energy efficiency and environmental sustainability. WAPA also manages and markets power from 56 federal hydroelectric power plants, which generate clean and renewable energy for 40 million customers.

Epsilon provides comprehensive and high-quality IT support to WAPA in the areas of; Software maintenance and development, Network, Database, and Operations Support/Management, Supervisory Control and Data Acquisition (SCADA), Cyber-Security, Solution Architecture, and Project Management.

**An average day:**

As PI Historian Architect, you will design, implement, and optimize OSIsoft PI System architectures for real-time data collection, analysis, and visualization. This role requires deep expertise in PI System administration, data modeling, system integration, and performance optimization to support industrial operations, power generation, or utility environments. In this position you will:

+ Design and deploy OSIsoft PI System architectures, ensuring scalability, security, and high availability.

+ Develop and optimize PI Asset Framework (AF) models for contextualized data organization.

+ Administer and optimize PI Data Archive, including performance tuning and failover configurations.

+ Configure and maintain PI Interfaces, PI Connectors, and PI Integrators for seamless data ingestion.

+ Integrate PI System with SCADA, DCS, ERP, CMMS, and enterprise IT/OT systems to enhance operational efficiency.

+ Implement cybersecurity best practices to ensure compliance with NERC CIP and industry regulations.

+ Develop analytics, calculations, and event notifications using PI AF, Event Frames, and Notifications.

+ Build real-time dashboards and reports using PI Vision, PI ProcessBook, and Power BI.

+ Provide training and technical guidance to end users and administrators on PI System best practices

+ Maintain technical documentation, standard operating procedures, and disaster recovery plans to support long-term system sustainability.

**Basic Qualifications:**

+ As a requirement of this position, all candidates must be a U.S. Citizen. In accordance with 8 U.S.C. 1324b(a)(2)(C) , Epsilon will not consider candidates for this position who do not meet the aforementioned conditions.

+ Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field.

+ 5+ years of experience with OSIsoft PI System architecture, administration, and integration.

+ Strong expertise in PI Data Archive, PI Asset Framework (AF), PI Vision, PI Interfaces, and PI Integrators, as well as experience integrating PI with SCADA, DCS, and enterprise systems.

+ Experience with SQL, PowerShell, Python, or C# for automation and custom development.

+ Familiarity with industrial protocols such as OPC, Modbus, DNP3, and MQTT.

+ Experience with NERC CIP compliance and cybersecurity best practices for operational technology (OT).

+ Strong problem-solving, communication, and project management skills.

**Other Requirements:**

+ Must be able to pass federal background investigation and obtain a Public Trust.

+ This position may require the ability to operate a government vehicle. The incumbent must be at least 18 years of age, able to obtain and maintain Defensive Drivers certification and have a valid state driver’s license.

**Physical Demands and Working Conditions:**

Listed below are the physical or mental requirements necessary for the job's performance. Reasonable accommodation may be made to enable individuals with disabilities to perform essential job functions:

+ Prolonged periods of computer desk work.

+ Dexterity of hands and fingers to operate a computer keyboard and other computer components.

+ Speaking and hearing are sufficient to converse and understand conversations, both in-person, telephone, and virtual meetings.

+ The cognitive skills needed to complete tasks, including abilities such as learning, remembering, focusing, categorizing, and integrating information for decision-making, problem-solving, and comprehending.

+ Ability to learn new tasks, remember processes, maintain focus, complete tasks independently, make timely decisions in the context of a workflow, and the ability to communicate with managers and co-workers.

+ Mental aptitude to respond appropriately in high-pressure situations or deadline-driven environments.

+ Maintain a professional emotional response when working with others.

+ Ability to lift up to 25 lbs.

+ Bend, stretch, squat, kneel, to move equipment, set up workstations (projectors, TV screens, computers, servers, routers, printers, tools, etc.).

**Connect directly with your dedicated recruiter, Jeannine, on Epsilon’s careers page.**

**www.epsilon-inc.com/careers**

Epsilon is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. EEO/AA: Disabled/Vets.

Please click here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) to review your rights under EEO policy.

If you are an individual with a disability and need special assistance or reasonable accommodation in applying for employment with Epsilon, Inc., please contact our Recruiting department by phone 828-398-5414 or by email careers@epsilon-inc.com .

With Confluent, organizations can harness the full power of continuously flowing data to innovate and win in the modern digital world. We have a purpose that drives us to do better every day – we're creating an entirely new category within data infrastructure - data streaming. This technology will allow every organization to create experiences and use the power of data in ways that profoundly impact the way we all live. This impact is our purpose and drives us to do better every day.

One Confluent. One team. One Data Streaming Platform.

Data Connects Us.

**About the Role:**

We are seeking a results-driven Collections Strategy Manager to lead and optimize our accounts receivable and collections processes. This role will focus on reducing Days Sales Outstanding (DSO), minimizing outstanding balances, and balancing customer experience with business objectives. The ideal candidate is a servant leader who fosters team growth, drives process improvements, and collaborates cross-functionally to enhance financial performance.

**What You Will Do:**

+ Collections Strategy: Manage assigned portfolio and enforce policies and procedures for effective collections, reducing DSO, and minimizing outstanding balances.

+ Customer Relations: Manage escalated inquiries and billing disputes while maintaining strong customer relationships and ensuring a positive experience. Create a balance between the customers’ experience and business objectives.

+ Portfolio Analysis: Continuously analyze portfolio performance at a granular level, identifying trends, conducting root-cause analysis, and driving strategic improvements.

+ Innovative Problem-Solving: Thinking out of the box to recommend and implement solutions for collections challenges.

+ Reporting & Analysis: Prepare and present AR aging reports, collection metrics, and financial insights to senior leadership for informed decision-making. Manage month-end close reporting.

+ Cross-Functional Collaboration: Partner with Sales, Sales Operations, Tax, and Revenue Accounting to address issues impacting accounts receivable and streamline processes.

+ **Promise-to-Pay Fulfillment: Drive adherence to PTP commitments to improve collection efficiency.**

+ **Delinquency & Bad Debt Management: Implement strategies to reduce delinquency and bad debt. Own the bad debt and suspension process.**

+ **Policy & Process Development: Develop, document, and continuously improve policies and procedures for credit and collections, ensuring efficiency, compliance, and scalability.**

+ **Automation & Process Optimization: Drive automation initiatives in cash applications and collections processes to improve accuracy and efficiency.**

**What You Will Bring:**

+ 5+ years of proven experience in collections strategy, accounts receivable, or credit & collections management.

+ Strong analytical skills with the ability to interpret financial data and identify trends.

+ Excellent problem-solving and critical-thinking abilities.

+ Experience managing customer relationships and navigating complex billing disputes.

+ Ability to collaborate effectively across departments and influence key stakeholders.

+ Experience with AR automation tools, ERP systems, and financial reporting is a plus.

+ Strong leadership skills with a servant leader mindset, prioritizing team and business success.

+ This role is ideal for a strategic, data-driven leader who thrives in a fast-paced, collaborative environment and is passionate about optimizing financial processes while maintaining strong customer relationships.

**Come As You Are**

At Confluent, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more diverse we are, the richer our community and the broader our impact. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law.

At Confluent, we are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation, including work history, education, professional experience, and location. This position has an annual estimated salary of $99,900 - $117,360 and a competitive equity package. The actual pay may vary depending on your skills, qualifications, experience, and work location. In addition, Confluent offers a wide range of employee benefits. To learn more about our benefits click HERE (https://confluentbenefits.com/) .

Click HERE (https://www.confluent.io/legal/confluent-candidate-privacy-notice/) to review our Candidate Privacy Notice which describes how and when Confluent, Inc., and its group companies, collects, uses, and shares certain personal information of California job applicants and prospective employees.

\#LI-Remote

**What’s Under the Hood**

DriveTime Family of Brands includes in-house financing and servicing through Bridgecrest, which is one of the country’s leading financial servicing providers. Bridgecrest services roughly $17 billion in finance receivables for DriveTime and other third parties. We service auto loans across a wide credit spectrum with the intent of creating a strong path to vehicle ownership for our customers.

**That’s Nice, But What’s the Job?**

In short, our Collections Manager is responsible for leading a team of Loan Advisors to success. This includes, but is not limited to: assessing day to day performance, quality of work, and goal setting. Our Managers are responsible for providing feedback and coaching to develop our Loan Advisors to reach their highest potential in their current role and to help further develop their career with Bridgecrest.

In long, our Collections Manager:

+ Monitors and reviews the work of Loan Advisors to ensure it is effective, and within Company and Legal policy. This includes using tools such as formal account reviews and side-by-side monitoring to create development plans for their staff to address any deficiencies.

+ Provide daily goals and strategy to their team that will maximize long-term success.

+ Administer continuous training and coaching to ensure quality customer service.

+ Identifies and recommends methods to improve management and operations of loan/collection administration involving enhanced work processes, increased responsiveness, efficient use of resources and quality service delivery.

+ Provide proactive leadership to the team to achieve maximum performance that results in a method consistent with DriveTime's vision and values.

**So What Kind of Folks Are We Looking for?**

+ **Excellent verbal and written communication skills.** The ability to talk and write with confidence, charisma and competence for a wide variety of audiences including management.

+ **Love of listening.** We need folks that listen with the intent to understand, not just reply.

+ **Plays well with others.** You will be working in a high-functioning team environment. We work together in order to win together.

+ **Self-driven yet selfless.** We need someone capable of managing their own time and business yet is capable of making decisions for the betterment of DriveTime, not just themselves.

+ **Fantastic problem solver.** Your job is not only to find the problem, but more importantly, find the solution.

+ **Management material.** We are looking for someone that can lead, manage and grow within our organization.

**The Specifics.**

+ High School Diploma or GED required. Bachelor's Degree preferred.

+ 2+ years of management experience in a call center or retail environment

+ Knowledge of Fair Debt Collection Practices Act is a plus

+ Schedule: Must be available from 6am-7pm Monday-Friday and every 4th Saturday 7am-4pm with Sunday off. Or 10am-7pm Monday- thru Saturday. with Sunday and Wednesday off. Must work every Saturday 7am-4pm

+ **_Fully onsite role in our Mesa, AZ, office._**

**So What About the Perks? Perks matter**

+ **Medical, dental, and vision, oh my!** DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage.

+ **But Wait, There’s More.** 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.

+ **Growth Opportunities.** You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.

+ **Tuition Reimbursement.** We’re as passionate about your professional development as you are. With that, we’ll put our money where our mouth is.

+ **Wellness Program.** Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities!

+ **Gratitude is Green.** We offer competitive pay across the organization, because, well… money matters!

+ **Game Room.** Gimme a break – no, not a Kit Kat ad but we do have a ping-pong table, a pool table and other games if you ever need a break in your day.

+ **In-House Gym.** We want our employees to be the best versions of themselves. So come early, take a break in your day, or finish strong with a workout!

+ **Enjoy Social Events?** Bring it on. Rally with your team for festive gatherings, team competitions or just to hang out!

+ **We Care and Value YOU!** Feel the love and let us treat you to company outings, personal rewards, amazing prizes & much more!

+ **Paid Time Off.** Not just lip service: we work hard, to play hard! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn!

**Anything Else? Absolutely.**

DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we’ll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don’t forget Phoenix Business Journal Healthiest Employers (okay, we’ll stop there)!

Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.

And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!