Historians

**What’s Under the Hood**

DriveTime Family of Brands includes in-house financing and servicing through Bridgecrest, which is one of the country’s leading financial servicing providers. Bridgecrest services roughly $17 billion in finance receivables for DriveTime and other third parties. We service auto loans across a wide credit spectrum with the intent of creating a strong path to vehicle ownership for our customers.

**That’s Nice, But What’s the Job?**

In short, our Collections Manager is responsible for leading a team of Loan Advisors to success. This includes, but is not limited to: assessing day to day performance, quality of work, and goal setting. Our Managers are responsible for providing feedback and coaching to develop our Loan Advisors to reach their highest potential in their current role and to help further develop their career with Bridgecrest.

In long, our Collections Manager:

+ Monitors and reviews the work of Loan Advisors to ensure it is effective, and within Company and Legal policy. This includes using tools such as formal account reviews and side-by-side monitoring to create development plans for their staff to address any deficiencies.

+ Provide daily goals and strategy to their team that will maximize long-term success.

+ Administer continuous training and coaching to ensure quality customer service.

+ Identifies and recommends methods to improve management and operations of loan/collection administration involving enhanced work processes, increased responsiveness, efficient use of resources and quality service delivery.

+ Provide proactive leadership to the team to achieve maximum performance that results in a method consistent with DriveTime's vision and values.

**So What Kind of Folks Are We Looking for?**

+ **Excellent verbal and written communication skills.** The ability to talk and write with confidence, charisma and competence for a wide variety of audiences including management.

+ **Love of listening.** We need folks that listen with the intent to understand, not just reply.

+ **Plays well with others.** You will be working in a high-functioning team environment. We work together in order to win together.

+ **Self-driven yet selfless.** We need someone capable of managing their own time and business, yet is capable of making decisions for the betterment of DriveTime, not just themselves.

+ **Fantastic problem solver.** Your job is not only to find the problem, but more importantly, find the solution.

+ **Management material.** We are looking for someone that can lead, manage and grow within our organization.

**The Specifics.**

+ High School Diploma or GED required. Bachelor's Degree preferred.

+ 2+ years of management experience in a call center or retail environment

+ Knowledge of Fair Debt Collection Practices Act is a plus

+ Required to work a flexible schedule including some evenings and Saturdays

**So What About the Perks? Perks matter**

+ **Medical, dental, and vision, oh my!** DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage.

+ **But Wait, There’s More.** 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.

+ **Growth Opportunities.** You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.

+ **Tuition Reimbursement.** We’re as passionate about your professional development as you are. With that, we’ll put our money where our mouth is.

+ **Wellness Program.** Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities!

+ **Gratitude is Green.** We offer competitive pay across the organization, because, well… money matters!

+ **Game Room.** Gimme a break – no, not a Kit Kat ad but we do have a ping-pong table, a pool table and other games if you ever need a break in your day.

+ **In-House Gym.** We want our employees to be the best versions of themselves. So come early, take a break in your day, or finish strong with a workout!

+ **Enjoy Social Events?** Bring it on. Rally with your team for festive gatherings, team competitions or just to hang out!

+ **We Care and Value YOU!** Feel the love and let us treat you to company outings, personal rewards, amazing prizes & much more!

+ **Paid Time Off & Paid Holidays.** Not just lip service: we work hard, to play hard.

**Anything Else? Absolutely.**

DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we’ll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don’t forget Phoenix Business Journal Healthiest Employers (okay, we’ll stop there)!

Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.

And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!

Join our team as an Auto Fraud Finance Manager, where you'll drive impactful solutions and lead a dynamic team. Your expertise will shape our fraud prevention strategies and enhance operational effectiveness.

As an Auto Fraud Finance Manager within our team, you will oversee critical operations and lead strategic initiatives to combat fraud. You will play a key role in managing people and processes, ensuring our operations are efficient and effective.

**Job Responsibilities:**

+ Directly manage FTE and oversee complex segments of the Auto Fraud Finance portfolio.

+ Maintain responsibility for all floor operations, including training, hiring, coaching, and performance management.

+ Design and implement solutions for changing operational requirements.

+ Handle complex cases and develop operational strategies to enhance effectiveness and controls.

+ Track and report weekly and monthly forecasts.

+ Process monthly charge-offs.

+ Develop strategies to prevent and identify fraudulent applications.

+ Evaluate and improve strategies using internal and external tools.

+ Partner with fraud prevention and business operations teams to optimize rule performance.

+ Support delivery of key performance indicators and business metrics.

+ Coordinate functional requirements with business management and technical teams.

+ Identify and manage project dependencies and critical path issues.

**Required Qualifications, Capabilities, and Skills:**

+ 5 years of leadership experience in fraud management.

+ 5 years of collections or related experience.

+ Knowledge of FDCPA collection requirements, CFPB, Reg. F, Privacy Act, and the FACT Act.

+ Excellent problem-solving, negotiation, and decision-making skills.

+ Experience handling unique/specialized accounts.

+ Ability to synthesize quantitative and qualitative analysis into executive-level communications.

**Preferred Qualifications, Capabilities, and Skills:**

+ Knowledge of 605B, Dealer Fraud, ID Theft.

+ Experience with ICAF, ALS, VLS, and Recovery One systems.

**Additional Information:**

This role requires strong leadership and interpersonal skills, critical thinking, and a dedication to excellence. You will be expected to identify trends and escalate issues appropriately.

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Organ Recovery Supervisor:

The organ recovery supervisor assists the manager of organ recovery services in facilitating in the day-to-day operations of the organ recovery department, primarily focusing on the organ recovery coordinators (ORCs). The supervisor will assist in the daily supervision, training and performance evaluation of the ORCs. This position is responsible for leading the clinical staff in efforts to maximize donation and organs transplanted per donor.

The supervisor is also responsible for assisting the Clinical Nurse Educator with developing and implementing all aspects of the organ recovery clinical staff training and continued professional development. This includes, but not limited to, onboarding, didactic and clinical training, revising training materials, and coordinating training activities of new ORCs and continuing education activities.

The supervisor is also responsible for the duties of the Organ Recovery Coordinator, level I, II, III and IV. This includes roles and responsibilities related to directing, overseeing, implementing, and maximizing the organ donation and procurement process, donor evaluation, donation approach, organ allocation, and surgical recovery of organs and tissues for transplantation, medical research and education, as well as the AOC role.

Responsibilities are to be carried out in a manner that reflects DNA’s comprehensive/full-service approach to donation by participating and cooperating with other department supervisors/managers. The Organ Recovery Supervisor will also be responsible for performing other duties as requested.

Essential Functions:

1.Supervises Organ Recovery Staff assigned

2.Training – complies with AOPO, CMS, and UNOS guidelines

3.Administrative
Assists with administrative duties: payroll and expenses
Assists in the coordination and revisions of the on-call scheduling of all recovery as needed.
Assists in the implementation of strategic planning with Manager of Organ Recovery Services, Director of Organ Recovery Services, VP of Clinical Services, VP of Professional Services and Communication, Manager and Supervisors of Donor Program Development, and Director of Donation and Family Services.
Based on quality reviews of donation processes, make recommendations to the Manager of Organ Recovery Services and/or Manager of Quality Services for continual quality improvement projects.

4. Research Support
Maintain journals and periodicals pertaining to donor management and research-based management protocols. Disseminate articles of interest.
Assist clinical services staff as requested, to prepare case and abstract presentations. Identify resources, offer guidance, and mentor such efforts. Assist staff to identify conferences, workshops, and similar beneficial educational opportunities. Work with conference attendees to ensure learning is disseminated appropriately.

5. Other Duties
Maintain clinical skills, participate in on-call ORC/AOC schedule. Threshold 10-(12hr shifts) , 3- 4 (24hr) AOC shifts/month, 2-4 ORC shifts
Provides relief for call schedule in times of absences and high activity
Assist MORS/DORS/VP of Clinical Services with special projects, as assigned.

Position Qualifications:

Education:
Required: Associate Degree in applicable field
Preferred: Bachelor’s or Master’s degree in an applicable field

Minimum Experience:
Organ Recovery Coordinator for at least 4 years (including field experience as a transplant/procurement coordinator), at least 2 as a Certified Procurement Transplant Coordinator (CPTC). Candidates must demonstrate experience in excellent verbal and written communications skills, impactful presentation and facilitation skills.

Preferred Experience
Experience in strategic planning of short term and long term staff development, educational goals, and knowledge transfer. Experience in developing, implementing, and maintaining training systems, and most importantly - coaching and developing others to improve their clinical practice.

Certification/License:
Required: Certified Procurement Transplant Coordinator (CEPTC)

We Offer:
Competitive Salary(Depending on experience)
Organizational Incentive Program Annually, up to 10% (7% at target)*
Very Generous Medical, Dental & Vision Insurance
Paid Life Insurance and LTD Insurance
Voluntary Life Insurance options
403b employer match and profit sharing
Generous Tuition Assistance Program
Employee Assistance Program
Employee Wellness Program
Tobacco Free Workplace 

Donor Network of Arizona is a drug free workplace.

Date Posted:

2024-10-16

Country:

United States of America

Location:

AZ202: 3350 EHemisphere Loop Bldg M09 3350 EHemisphere Loop Bldg M09 Building M09, Tucson, AZ, 85706 USA

Position Role Type:

Onsite

Please upload a copy of your most recent transcripts with your resume when applying to this requisition. Include your cumulative GPA and projected graduation date on your resume.

About Us:

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.

What You Will Do

+ Summer Interns will receive a top-level view of Raytheon. Participants will be involved in directly supporting the business. Interns will also be given special assignments such as identifying improvement/maximization processes and tools and preparation of both individual and group projects to be out briefed to business Leadership. Interns will also gain an understanding in keeping Raytheon business compliant with the Department of State and Department of Commerce Export/Import record keeping requirements.

+ Focus on top level understanding of Raytheon’s products, customers, tools and processes with “on-the-job” training in areas ranging from:

+ Export/import regulations.

+ Records Management.

+ Business processes.

+ Monitoring and controls.

+ Risk management.

+ Support Raytheon Global Trade (GT) Record Management (RM) Team with record keeping for compliance, accuracy, and completeness.

+ Identify and escalate recordkeeping issues to RM teammates.

+ Monitor submittal and approval statuses in various internal and external databases.

+ Track GT authorization record updates to facilitate briefings for RM team.

+ Generate and analyze reports to identify and mitigate regulatory and policy risks.

+ Represent and/or support RM in meetings and discussions with internal customers.

+ Support RM and GT teammates as necessary to facilitate job responsibilities.

Qualifications You Must Have

+ This position is for an intern who is enrolled in a bachelor's or advanced degree program and will be at minimum, entering their junior year by Summer 2025 and pursuing a major in Law, Contract Administration, International Business, Business Law, Business Management or closely related field.

+ The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

+ Ability to prioritize and able to work under time sensitive circumstances, collaboratively or independently.

+ Strong attention to detail and follow through on assignments to achieve desired results.

+ Proficient in Microsoft Excel and experience with Microsoft Office Suite.

Qualifications We Prefer

+ 3.5 cumulative GPA desired

+ Previous internship experience in a related field

+ Experience leading a team project

Location:

+ Tucson, AZ

+ Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

+ Relocation assistance is NOT available for this requisition

What We Offer

Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation.

Learn More & Apply Now!

+ RTX solves some of the toughest challenges in aerospace and defense. That requires expansive thinking and bold innovation – and that, in turn, requires a culture that is diverse, equitable and inclusive.

+ We embrace individuality and diversity of thought to fuel opportunity for our employees, our customers, and our communities. We work toward progress, knowing that a more inclusive world is critical to our mission. Not just in this moment, but always.

+ This position is for an intern who is enrolled in a Bachelor’s (or higher) degree program and will be at minimum, entering their (insert Sophomore, Junior, Senior or Post Grad year) by the start of summer 2025.

+ Please upload a copy of your most recent transcripts with your resume when applying to this requisition. Include your cumulative GPA and projected graduation date on your resume.

The salary range for this role is 37,000 USD - 82,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Privacy Policy and Terms:

Click on this link (http://www.rtx.com/privacy/Job-Applicant-Privacy-Notice) to read the Policy and Terms

Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

• Write grants to secure funding and resources to support the library’s mission, programs, and services, Assist with long-range and short-range planning.

• Maintain collections of materials and resources in various formats from vendors, occasionally in collaboration with consortia partners.

• Perform a variety of customer service duties including assisting patrons with Reference, Public Access Computers, databases, software, and other equipment.

• Original and copy cataloging of library materials according to established professional standards; maintains, edits, and updates computerized records as necessary.

• Oversee the Cataloging division budget.

• Compile, edit, maintain, and update database of library materials; correct database discrepancies.

• Collaborates with colleagues within the Consortium in library database standards creation for the consortium.
• Oversee acquisition functions (vendor relations, ordering (manual and electronic) and receiving), serial management, and Inter-Library loan requests.

• Supervise staff and daily operations of the Technical Services department including acquisitions, technical processing, and interlibrary loans.

Academic Records Manager job in Phoenix, AZ with Grand Canyon University

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Academic Records Manager

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Job Description

Grand Canyon University! One of Arizona’s leading institutions of higher learning.

Located in the Valley of Sun in the heart of Phoenix, Arizona, GCU is a regionally accredited, private, nondenominational Christian University.

The Academic Records Manager will lead a dedicated team within the Office of Academic Records, ensuring the timely completion of all essential worklists and duties. In addition to overseeing productivity and work quality, the manager will identify and facilitate training opportunities for individual team members or the entire team. Academic Records Managers are also expected to engage in cross-team training to ensure comprehensive task completion and optimal time management for all team members.

What you will do:

+ Oversee the day-to-day operations and staff ensuring productivity goals are met, assign or delegate work to staff, and plan daily/weekly activities or projects for the work group.

+ Contribute to daily workload to ensure all duties are completed in the agreed upon timeframe including tickets, worklists and special projects

+ Assess staff performance and determine the need for training; plan and conduct one-on-one or group training.

+ Responsible for reviewing all operational processes and recommending/executing process improvements.

+ Support other Academic Records Managers in peak times to ensure all department duties are accomplished in a timely manner

+ Crosstrain between teams, when appropriate, to ensure proper coverage

+ Other duties as assigned.

What you will need:

+ Bachelor’s degree in business, accounting, or other related discipline from a regionally accredited institution required.

+ Minimum five years’ relevant work experience in higher education to include demonstrated staff management experience.

+ Must successfully pass a background investigation.

+ Provide a positive example to students by supporting the University’s Doctrinal Statement, Ethical Position Statement and Mission of Grand Canyon University.

Why work at GCU:

+ Exceptional workplace benefits include medical, dental, vision, life and disability insurance, flexible spending accounts, a 401K savings plan.

+ Generous time off plan and 11 paid holidays.

+ Paid time off to volunteer in the community or at GCU sponsored events.

+ Free covered parking.

+ We also offer full-time employees, their spouses, and dependent children an Education Tuition Discount Program.

+ Free on-site gyms on campus.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online (https://gcu.wd1.myworkdayjobs.com/GCU/job/AZ-Phoenix/Academic-Records-Manager\_R000057761)

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Academic Records Manager

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Phoenix, AZ (https://maps.google.com/maps?q=- Phoenix, AZ, 85001)

Posted: 10/17/2024

Job Status: Full Time

Job Reference #: R000057761

**About Lumen**

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

**Legal Statement**

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

**The Lumen Internship**

Lumen offers a fully immersive, 10-week summer internship program. Our interns demonstrate curiosity, innovation, and a passion for advancing technology. We believe that empowering our people and helping them reach their full potential is essential for the long-term success of both Lumen and our customers.

**Program dates:** May 30 – August 8, 2025.

**Work Location**

This position is fully remote/work from home.

**The Main Responsibilities**

Lumen is looking for a Digital Librarian Intern on our Network Engineering team. This role will include migrating applications from old storage solutions, such as wiki pages and older SharePoint sites, to a single SharePoint library. The objective of this project is to consolidate and organize the documentation in a manner that is easily data mined for Microsoft CoPilot consumption. The intern will also be responsible for designing a reusable strategy for document organization and migration across the organization. This role requires collaboration with different teams to identify current document storage locations and execute the migration strategy.

**Additional Responsibilities Include:**

+ Identifying and analyzing the existing sources and types of documentation

+ Designing and implementing a document migration strategy that preserves the content and metadata of the documentation

+ Testing and validating the document migration and the library structure

+ Providing training and support for the documentation users and stakeholders on how to use the SharePoint library and Microsoft CoPilot

**What We Look For in a Candidate**

Program eligibility is contingent on the candidate’s commitment of the entire 10-week program. No exceptions will be made.

**Required qualifications:**

+ Enrolled at a 4-year accredited college or university, rising senior level education status at the start of the internship

+ Graduating August 2025 – May 2027

+ Intern must be able to work 40 hours per week during the 10-week program (May 30 – August 8, 2025)

**Proficiency and understanding of:**

+ Microsoft Copilot

+ Microsoft SharePoint

**Preferred qualifications:**

+ Self-motivated and able to work independently

+ General knowledge of document organization and handling

+ Project Management skills

**Compensation**

Internship compensation ranges depend on each individual's level of education, geographic location, and experience/qualifications aligned to the role.

Hourly Based Pay Range:

Min: $22.00/hour

Max: $35.00/hour

**Work Authorization**

US work authorization required for role.

**What to Expect Next**

After completion and submission of your application, you will be asked to participate in a virtual video interview. This on demand interview will be a way for Lumen to learn more about you and your experience as it aligns to the internship position. A separate email invitation will be sent to you (check your spam) within 6 hours of application. For continued consideration in the summer internship program, please ensure you complete the video interview within 5 business days of application.

Application & Interview Timeline:

+ October – First Round Interviews with top, qualified candidates

+ November - Interview panel with work team

+ December - All Summer 2025 offers will be extended by end of month

Requisition #: 335178

**Background Screening**

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

**Equal Employment Opportunities**

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

**Disclaimer**

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

**Salary Range**

**Salary Min :**

22

**Salary Max :**

35

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. (https://jobs.lumen.com/global/en/compensation-information) We're able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (https://centurylinkbenefits.com)

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

**Application Deadline**

10/19/2024

**What’s Under the Hood**

DriveTime Family of Brands includes in-house financing and servicing through Bridgecrest, which is one of the country’s leading financial servicing providers. Bridgecrest services roughly $17 billion in finance receivables for DriveTime and other third parties. We service auto loans across a wide credit spectrum with the intent of creating a strong path to vehicle ownership for our customers.

**That’s Nice, But What’s the Job?**

In short, our Collections Manager is responsible for leading a team of Loan Advisors to success. This includes, but is not limited to: assessing day to day performance, quality of work, and goal setting. Our Managers are responsible for providing feedback and coaching to develop our Loan Advisors to reach their highest potential in their current role and to help further develop their career with Bridgecrest.

In long, our Collections Manager:

+ Monitors and reviews the work of Loan Advisors to ensure it is effective, and within Company and Legal policy. This includes using tools such as formal account reviews and side-by-side monitoring to create development plans for their staff to address any deficiencies.

+ Provide daily goals and strategy to their team that will maximize long-term success.

+ Administer continuous training and coaching to ensure quality customer service.

+ Identifies and recommends methods to improve management and operations of loan/collection administration involving enhanced work processes, increased responsiveness, efficient use of resources and quality service delivery.

+ Provide proactive leadership to the team to achieve maximum performance that results in a method consistent with DriveTime's vision and values.

**So What Kind of Folks Are We Looking for?**

+ **Excellent verbal and written communication skills.** The ability to talk and write with confidence, charisma and competence for a wide variety of audiences including management.

+ **Love of listening.** We need folks that listen with the intent to understand, not just reply.

+ **Plays well with others.** You will be working in a high-functioning team environment. We work together in order to win together.

+ **Self-driven yet selfless.** We need someone capable of managing their own time and business, yet is capable of making decisions for the betterment of DriveTime, not just themselves.

+ **Fantastic problem solver.** Your job is not only to find the problem, but more importantly, find the solution.

+ **Management material.** We are looking for someone that can lead, manage and grow within our organization.

**The Specifics.**

+ High School Diploma or GED required. Bachelor's Degree preferred.

+ 2+ years of management experience in a call center or retail environment

+ Knowledge of Fair Debt Collection Practices Act is a plus

+ Required to work a flexible schedule including some evenings and Saturdays

**So What About the Perks? Perks matter**

+ **Medical, dental, and vision, oh my!** DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage.

+ **But Wait, There’s More.** 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.

+ **Growth Opportunities.** You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.

+ **Tuition Reimbursement.** We’re as passionate about your professional development as you are. With that, we’ll put our money where our mouth is.

+ **Wellness Program.** Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities!

+ **Gratitude is Green.** We offer competitive pay across the organization, because, well… money matters!

+ **Game Room.** Gimme a break – no, not a Kit Kat ad but we do have a ping-pong table, a pool table and other games if you ever need a break in your day.

+ **In-House Gym.** We want our employees to be the best versions of themselves. So come early, take a break in your day, or finish strong with a workout!

+ **Enjoy Social Events?** Bring it on. Rally with your team for festive gatherings, team competitions or just to hang out!

+ **We Care and Value YOU!** Feel the love and let us treat you to company outings, personal rewards, amazing prizes & much more!

+ **Paid Time Off & Paid Holidays.** Not just lip service: we work hard, to play hard.

**Anything Else? Absolutely.**

DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we’ll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don’t forget Phoenix Business Journal Healthiest Employers (okay, we’ll stop there)!

Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.

And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!

**Overview**

SOS International LLC (SOSi) is currently seeking a **Documentation Librarian** located at **Fort Huachuca, AZ** . The successful candidate will not only possess documented and demonstrable experience in administering document management systems (DMS) but will also have experience in creating, reviewing, and editing technical documents.

**Essential Job Duties**

+ Administering and improving purpose-built web-based DMS solutions that provide role-based access, process driven approval mechanisms, status-driven knowledge asset availability and historical versioning capabilities, yearly review cycle management, categorization and filtering, compliance reporting, and content-aware searching functionality

+ Creating business cases, functional requirements, and acceptance criteria documentation to justify and support the development, implementation, and improvement of in-house developed web-based applications (such as a DMS)

+ Developing, delivering, and improving periodic management reports to ensure organizational awareness and compliance with documentation audit requirements for documents managed in the DMS

+ Developing, communicating, managing, and improving documentation management procedures and training aids for the DMS, in alignment with approved Knowledge Management (KM) policies

+ Collaborating with all levels of the organization to develop, document, and implement use of established and approved documentation

+ Collaborating directly with the organization’s Knowledge Management Officer, KM Practice Manager, and ITIL Process SME to ensure the documentation pillar of the Knowledge Management strategy continually meets stakeholder requirements

+ Assessing newly created documentation to ensure proper government, U.S. Army, and contract approved templates and formatting are implemented correctly

+ Reviewing/evaluating all documentation submitted to the DMS for adherence to NIST RMF requirements and DoD and US Army regulations, policies, and standards

+ Assist the technical documentation specialist in reviewing/evaluating draft documents for style and grammatical errors and coaching/iterating with authors to improve overall documentation quality and for approval and submission to the DMS

+ Other duties as assigned

**Minimum Requirements**

+ Active in scope SECRET clearance or the ability to obtain Interim SECRET eligibility

+ HS +5 years of general IT experience

+ ITIL 4 Foundation certification is required within 90 days

+ Scheduling flexibility to accommodate occasional after-hours, weekends, and holiday work schedules may be required

+ Occasional travel may be required for work or training purposes

**Work Environment**

+ Working conditions are normal for an office environment.

+ Fast paced, deadline-oriented environment.

+ May require periods of non-traditional working hours including consecutive nights or weekends (if applicable).

SOSi is an equal employment opportunity employer and affirmative action employer. All interested individuals will receive consideration and will not be discriminated against on the basis of race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity, genetic information, or protected veteran status. SOSi takes affirmative action in support of its policy to advance diversity and inclusion of individuals who are minorities, women, protected veterans, and individuals with disabilities.