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STEM

Quality Control Analysts

Conduct tests to determine quality of raw materials, bulk intermediate and finished products.

Salary Breakdown

Quality Control Analysts

Average

$65,020

ANNUAL

$31.26

HOURLY

Entry Level

$36,520

ANNUAL

$17.56

HOURLY

Mid Level

$60,600

ANNUAL

$29.14

HOURLY

Expert Level

$96,570

ANNUAL

$46.43

HOURLY


Supporting Programs

Quality Control Analysts

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Chandler-Gilbert Community College
  Chandler, AZ 85225-2479      Degree Program

Estrella Mountain Community College
  Avondale, AZ 85392      Degree Program

Paradise Valley Community College
  Phoenix, AZ 85032-1200      Degree Program

Scottsdale Community College
  Scottsdale, AZ 85256-2626      Degree Program

Chandler-Gilbert Community College
  Chandler, AZ 85225-2479      Degree Program

Estrella Mountain Community College
  Avondale, AZ 85392      Degree Program

Glendale Community College
  Glendale, AZ 85302      Degree Program

Phoenix College
  Phoenix, AZ 85013-4234      Degree Program

Paradise Valley Community College
  Phoenix, AZ 85032-1200      Degree Program

Rio Salado College
  Tempe, AZ 85281-6950      Degree Program

Scottsdale Community College
  Scottsdale, AZ 85256-2626      Degree Program

South Mountain Community College
  Phoenix, AZ 85040      Degree Program

Mesa Community College
  Mesa, AZ 85202-4866      Degree Program

GateWay Community College
  Phoenix, AZ 85034      Degree Program

South Mountain Community College
  Phoenix, AZ 85040      Degree Program

South Mountain Community College
  Phoenix, AZ 85040      Certification

South Mountain Community College
  Phoenix, AZ 85040      Degree Program

South Mountain Community College
  Phoenix, AZ 85040      Certification

Current Available & Projected Jobs

Quality Control Analysts

95

Current Available Jobs

790

Projected job openings through 2032


Top Expected Tasks

Quality Control Analysts


Knowledge, Skills & Abilities

Quality Control Analysts

Common knowledge, skills & abilities needed to get a foot in the door.

KNOWLEDGE

Mathematics

KNOWLEDGE

Production and Processing

KNOWLEDGE

Chemistry

KNOWLEDGE

English Language

KNOWLEDGE

Administrative

SKILL

Quality Control Analysis

SKILL

Monitoring

SKILL

Reading Comprehension

SKILL

Active Listening

SKILL

Complex Problem Solving

ABILITY

Near Vision

ABILITY

Written Comprehension

ABILITY

Oral Comprehension

ABILITY

Written Expression

ABILITY

Oral Expression


Job Opportunities

Quality Control Analysts

  • Produce Quality Control - *Overnights
    Bashas' Family of Stores     Chandler, AZ 85248
     Posted about 6 hours    

    Job Description

    *REQUIRED: PLEASE ATTACH A RESUME

    POSITION PURPOSE

    Under general supervision, to inspect produce upon arrival at the Distribution Center and existing produce for quality; accepts or rejects produce that does not meet quality and other standards. Employees in this job classification provide quality control support to management, vendors, stores and the Distribution Center. This job classification requires knowledge of the products, procurement practices and methods and the ability to select and provide produce to customers that meet the company’s budgetary and quality requirements

    EDUCATION AND EXPERIENCE:
    High school diploma or G.E.D and a minimum of three or more (3+) years’ experience in a retail produce department.

    REQUIRED KNOWLEDGE:

    Knowledge of local, state and federal laws and regulations, such as FDA and Health.
    SKILLS/ABILITIES:
    Ability to work independently.
    Able to communicate effectively, both verbally and in writing.
    Able to maintain effective working relationships.
    Ability to be flexible in changing work priorities.
    Ability to handle multiple tasks simultaneously within established timelines.
    Ability to generate work in an accurate and timely manner.
    Ability to communicate effectively both verbally and in writing; maintain effective working relationships.
    Good customer service skills.

    WORK ENVIRONMENT

    Worked is performed in a distribution center environment with refrigeration temperatures ranging from 34-52 degrees Fahrenheit. Work around pallet jacks and forklifts.

    PHYSICAL DEMANDS - Employees may occasionally experience the following physical demands for extended periods of time:

    Standing
    Sitting
    Walking throughout the facilities
    Viewing Computer Monitor
    Keyboarding
    Essential Job Functions and Basic Duties

    POSITION PURPOSE

    Under general supervision, to inspect produce upon arrival at the Distribution Center and

    existing produce for quality; accepts or rejects produce that does not meet quality and other

    standards. Employees in this job classification provide quality control support to management,

    vendors, stores and the Distribution Center. This job classification requires knowledge of the

    products, procurement practices and methods and the ability to select and provide produce to

    customers that meet the company’s budgetary and quality requirements.

    ESSENTIAL JOB FUNCTIONS AND BASIC DUTIES

    1. *Performs a physical inspection of all produce received at the Distribution Center prior

    to product acceptance. Inspects for company standards in quality, size and condition.

    2. *Approves produce delivery when standards are met. Rejects produce when standards

    are not met and informs appropriate staff and vendor. Obtains buyer approval in some

    situations.

    3. *Performs a physical inspection and monitors warehoused produce for quality, shelf

    life and possible rotation problems. Notifies appropriate staff and vendors for

    resolution.

    4. *Trains new employees in the Distribution Center on produce acceptance standards

    prior to receiving products from vendors and others.

    5. *Coordinates orders with the produce buying team.

    MINIMUM QUALIFICATIONS

    EDUCATION AND

    EXPERIENCE:

    • High school diploma or G.E.D and a minimum of three or

    more (3+) years’ experience in a retail produce department.

    REQUIRED

    KNOWLEDGE:

    • Knowledge of local, state and federal laws and

    regulations, such as FDA and Health.

    SKILLS/ABILITIES: • Ability to work independently.

    • Able to communicate effectively, both verbally and in writing.

    • Able to maintain effective working relationships.

    • Ability to be flexible in changing work priorities.

    • Ability to handle multiple tasks simultaneously within

    established timelines.

    • Ability to generate work in an accurate and timely manner.

    • Ability to communicate effectively both verbally and in writing;

    maintain effective working relationships.

    • Good customer service skills.



    1/1/23 Quality Control Produce




    *Performs a physical inspection of all produce received at the Distribution Center prior to product acceptance. Inspects for company standards in quality, size and condition.
    *Approves produce delivery when standards are met. Rejects produce when standards are not met and informs appropriate staff and vendor. Obtains buyer approval in some situations.
    *Performs a physical inspection and monitors warehoused produce for quality, shelf life and possible rotation problems. Notifies appropriate staff and vendors for resolution.
    *Trains new employees in the Distribution Center on produce acceptance standards prior to receiving products from vendors and others.
    *Coordinates orders with the produce buying team
    CERTIFICS REQ
    None

    PHYSICAL DEMANDS - Employees may occasionally experience the following physical

    demands for extended periods of time:

    • Standing

    • Sitting

    • Walking throughout the facilities

    • Viewing computer monitor

    • Keyboarding

    WORK ENVIRONMENT

    Worked is performed in a distribution center environment with refrigeration temperatures ranging from 34-52 degrees Fahrenheit. Work around pallet jacks and forklifts.


    Seniority Level

    Some work experience (up to 5 years, non-manager)

    Field of Interest

    Retail, Sales & Marketing

    Employment Type

    Full Time

  • Senior IT Business Analyst
    TEKsystems    Tucson, AZ 85702
     Posted about 17 hours    

    Top Skills Details

    1. Building process discussions and user stories- experience running Process Mapping Sessions

    2. Understanding the mapping of process flows and turn them into a visual aide through visio or similar tool

    3. Experience with IT Business Analysis and requirements gathering for large scope IT projects

    --Facilitating process discussions is KEY!

    --Candidates need to have the ability to be comfortable running a requirements gathering session

    Job Description:

    -TEKsystems has a client that needs a strong Business Analyst or even IT Analyst with experience in reviewing processes, gathering requirements, facilitating meetings, creating process flows, process documentation, and translating process information into visuals. (ie visio or something similar).

    -This is to specifically help the business teams build out process flows- need someone to analyze and look for business controls and processes that would help the company from a compliance, organizational or efficiency perspective. (not limited to these areas).

    -Anyone who is comfortable discussing and facilitating discussion of building process out, is someone we are looking for! Someone who can join meetings, document and then turn the information and notes into action items.

    -Helpful experience or industry knowledge-

    - Audit or auditor experience.

    - Experience with Project is helpful

    - They aren't too picky about the type of software

    -Normally the team Uses Microsft Visio and will supply that as a default

    -The Business Analyst will contribute to and help develop business requirements, process maps, and related documents based on business area needs. Knowledge of lines of business is crucial, as is the ability to use a variety of tools and techniques when working with disparate groups. Strong analytical skills are employed to understand business drivers, processes, and needs in order to design effective solutions. Effective communication skills are essential. The business analyst bridges the gap between functional business areas and the IT organization. The Business Analyst understands the core business and how to solve business problems, acting as an interface between business units, technology teams and project teams.

    Knowledge, Skills and Abilities:

    • Excellent verbal and written communication skills and the ability to interact professionally with diverse groups and organization levels.

    • Strong business and technical analytical skills required, including a thorough understanding of how to interpret customer business needs and translate them into technical and operational requirements.

    • Project management skills including ability to multitask, prioritize, set and meet deadlines, work independently, and perform tasks with emphasis on accuracy and attention to detail.

    • Demonstrated skill in use of personal computer applications including Excel, Word, and PowerPoint.

    Business Analyst – Entry Level

    • Assists in business process initiatives and continuous improvement efforts.

    • Demonstrates general understanding of one or more business areas and technology used in those areas.

    Business Analyst – Intermediate

    • Three – five years of experience in business analysis.

    • Applies experience in using enterprise-wide process and requirements definition methodologies.

    • Has the ability to lead small business process initiatives and continuous improvement efforts.

    • Demonstrates deep understanding of at least a few business areas and technology used in those areas.

    • Successfully engages in multiple initiatives simultaneously.

    • Can serve as point of contact for business relationship management with at least a few business areas.

    Business Analyst – Advanced

    • Five – eight years of experience in business analysis.

    • Demonstrates expertise in using enterprise-wide process and requirements definition methodologies.

    • Has the ability to lead large business process initiatives and continuous improvement efforts.

    • Demonstrates deep understanding of multiple business areas and the technology used in those areas.

    • Provides mentoring and support to other analysts on the team.

    • Highly proficient at understanding the needs of clients from a business perspective.

    • Can look at business areas from a strategic perspective and recommend forward-thinking solutions.

    • Can serve as point of contact for business relationship management with several business areas.

    Position-Related Responsibilities:

    • Combines business intelligence and technical skills with a deep understanding of customer's needs so that they can be transformed into technological and operational requirements.

    • Proactively communicates and collaborates with customers to analyze information needs and functional requirements and deliver the needed artifacts (e.g. process maps and documentation, business requirements documents, functional requirements, use cases, etc).

    • Gathers requirements using interviews, requirements workshops, business process descriptions, use cases, scenarios, document analysis, surveys, site visits, task and workflow analysis.

    • Critically evaluates information gathered from multiple sources, reconciles conflicts, decomposes high-level information into details, abstracts up from low-level information to a general understanding, and distinguishes user requests from the underlying true needs.

    • Participates on project teams, assisting in requirements definition and process design while also ensuring that testing and training align with the defined requirements and processes to meet business area needs.

    • Identifies and defines opportunities and strategies to use information technology to simplify, integrate, and otherwise improve the organization’s business and workflow processes.

    • Ensures the optimal fit between a proposed solution with the current information technology infrastructure, application platforms and the strategic direction of the organization. Focuses on anticipating business needs and optimizing the return on IT investment.

    • Assists in the IT Governance process, coordinating and facilitating document creation, vendor presentations and other elements as needed.

    • Assists business areas with technology and application strategies and communicates these plans to IS.

    • Provides a point of contact for business area relationships. Establishes effective client relationships by developing trust, integrity, credibility and reliability with each client/business area.

    • Drives and challenges business units on their assumptions of how they will successfully execute their plans

    Skills

    Requirement gathering, Microsft Visio, User stories, Business requirements, Analysis, Project management, process mapping, Agile, Business analysis, Jira, Business process, Reporting

    Additional Skills & Qualifications

    -Organized

    -Enthusiastic

    -Hardworking

    With guidance and oversite is a good strong self-starter

    -Can lead conversations and interviews

    -Conducted process mapping session

    -Requirements gathering

    -Someone who can document a process at a whiteboard in a meeting with multiple people

    Pay and Benefits

    The pay range for this position is $40.00 - $60.00/hr.

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

    • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

    Workplace Type

    This is a fully onsite position in Tucson,AZ.

    Application Deadline

    This position is anticipated to close on Jul 3, 2025.

    h4>About TEKsystems:

    We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

    About TEKsystems and TEKsystems Global Services

    We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.


    Employment Type

    Full Time

  • Financial Services - Consulting - Guidewire - Business Analyst - Manager
    EY    Tucson, AZ 85702
     Posted about 17 hours    

    Location: Anywhere in country.

    At EY, we’re all in to shape your future with confidence.

    We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

    **Guidewire – Business Analyst - Manager**

    EY is a leader in serving the global financial services marketplace and the only professional services firm with a separate business unit dedicated to the financial services industry – the Financial Services Organization (FSO). Our focused model and bold ambition have put us at the center of the events that continue to reshape and redefine our industry, working side by side with a range of clients from our most venerable institutions to dynamic new entrants across Banking and Capital Markets, Wealth and Asset Management, Insurance, and Real Estate, Hospitality and Construction. Our purpose is to help build a financial services industry in which financial institutions are trusted and flourish, and the global economy is healthy, growing and secure. If you have a passion for rallying together to solve complex challenges, then come join our dynamic FSO team!

    **The opportunity**

    Insurers across the globe are investing heavily in technology-enabled transformation programs. Several solutions “hot spots” exist today, such as in claims, underwriting, policy and billing. Our ambition is to be the C-suite advisor for insurance technology-enabled transformation programs, recognized by our clients for our insightful thought leadership, pro-activity in meeting their needs and having truly globally integrated capabilities. Typical projects will span the following areas of insurance technology-enabled transformation:

    + Guidewire System Implementation (Policy, Billing, Claims)

    + Enterprise Data Management

    + Reinsurance Accounting and Reporting Operations/Technology

    + Performance Management and Measurement

    + Enterprise Technology Expense Reduction

    We assist our clients in designing and implementing solutions to improve their organizations' efficiency and effectiveness in the areas of strategy, people, processes and technology.

    **Your Key Responsibilities**

    You’ll be responsible for working directly with clients to transform their business problems into technology solutions. The goal is to support our clients' efforts to make their business units more effective and efficient and, where required, provide services in connection with the remediation and mitigation of process risk. You will assist engagement teams through the analysis of specific business requirements for alignment with technology architecture, technology infrastructure design, vendor selection and technology implementation plans that support our clients.

    **Skills and attributes for success**

    + Demonstrate a comprehensive understanding of business needs and requirements, and an ability to translate business requirements into technical specifications, collaborating with technical teams (e.g., architects) to design and deliver system architecture solutions.

    + Remain current on new developments in services capabilities and industry knowledge.

    + Advise clients on a variety of business process services that help identify, assess, manage and measure the organization’s capabilities; team with client technology professionals or third-party strategic alliances to provide implementation of technology solutions.

    + Provide insights and recommendations from different data sources to help verify that the solution/technology is meeting business requirements and identify new projects and opportunities for additional services.

    + Collaborate with client engagement teams with diverse skills and backgrounds; mentor junior resources on the team, and foster an innovative and inclusive team-oriented work environment

    **To qualify for the role, you must have**

    + Bachelor’s degree in Computer Science, Engineering, Technology, Industrial Administration, Business or a related field and 5+ years of progressive, post-baccalaureate work experience defining business and technical requirements; alternatively, a master’s degree in Computer Science, Engineering, Technology, Industrial Administration, Business or a related field and 3+ years of work experience defining business and technical requirements

    + 3+ years of relevant experience working at a financial services company or comparable experience working as an advisor to property and casualty insurance carriers on personal or commercial lines of businesses

    + 2+ years of experience managing and supervising a team of business analysts and technology analysts through all phases of the technology life cycle, including requirements definition, architecture design, conversion, and testing

    + Previous application experience in any of the following:

    + Guidewire, OneShield, Exigen/EIS, Majesco, Duck Creek, Insurity, Sapiens/Adaptik, FirstBest, Business Objects, Cognos, Informatica

    + Proficiency in one or more of the following competencies:

    + System and vendor selection and implementation

    + Definition of business and technical requirements

    + Design of business and technology architecture

    + Business intelligence/decision support

    + Program/project management and implementation planning (PMO)

    + Strong relevant experience in either an internal or external business analysis role, or similar, evidenced by experience in gathering and interpreting business requirements, and developing technical requirements and specifications

    + Experience with Agile SCRUM methodology, business analysis methodologies and business analysis documentation standards

    + Knowledge of software engineering methodologies, reporting tools, process flows, data flows, traceability matrices, modeling and testing strategies

    + Excellent written and verbal communication skills for technical writing and client presentations

    + Ability to form relationships with business stakeholders and SMEs, and help them envision the future state and the change needed to facilitate it

    + Ability to demonstrate strategic thinking through a proven ability to research client inquiries and emerging issues related to regulations, industry practice and new application technologies

    + Travel to client site as necessary

    **Ideally, you’ll also have**

    + Experience with management reporting enhancement, business intelligence/decision support, data warehousing/enterprise data design and management, or enterprise application integration

    + Experience with planning and facilitating user acceptance testing and managing associated business relationships

    **What we look for**

    We’re interested in self-motivated individuals who can easily function in a high-demand, performance-driven environment. In addition, we’re looking for people who recognize the accomplishments of the team before the individual and are sought after as people developers. If you’re passionate about problem-solving and helping our clients with some of their most complex issues, this role is for you.

    **What we offer you**

    At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .

    + We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $141,200 to $258,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $169,500 to $294,300. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.

    + Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.

    + Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

    **Are you ready to shape your future with confidence? Apply today.**

    EY accepts applications for this position on an on-going basis.

    For those living in California, please click here for additional information.

    EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

    **EY | Building a better working world**

    EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

    Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

    EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

    EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.

    EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com .


    Employment Type

    Full Time

  • Financial Services - Consulting - Guidewire - Business Analyst - Senior
    EY    Phoenix, AZ 85067
     Posted about 17 hours    

    Location: Anywhere in country.

    At EY, we’re all in to shape your future with confidence.

    We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

    **Guidewire – Business Analyst – Senior**

    EY is a leader in serving the global financial services marketplace and the only professional services firm with a separate business unit dedicated to the financial services industry – the Financial Services Organization (FSO). Our focused model and bold ambition have put us at the center of the events that continue to reshape and redefine our industry, working side by side with a range of clients from our most venerable institutions to dynamic new entrants across Banking and Capital Markets, Wealth and Asset Management, Insurance, and Real Estate, Hospitality and Construction. Our purpose is to help build a financial services industry in which financial institutions are trusted and flourish, and the global economy is healthy, growing and secure. If you have a passion for rallying together to solve complex challenges, then come join our dynamic FSO team!

    **The opportunity**

    Insurers across the globe are investing heavily in technology-enabled transformation programs. A number of solution “hot spots” exist today, such as in claims, underwriting, policy and billing. Our ambition is to be the C-suite advisor for insurance technology-enabled transformation programs, recognized by our clients

    for our insightful thought leadership, pro-activity in meeting their needs and having truly globally

    integrated capabilities. Typical projects will span the following areas of insurance technology-enabled

    transformation:

    • Guidewire System Implementation (Policy, Billing, Claims)

    • Enterprise Data Management

    • Reinsurance Accounting and Reporting Operations/Technology

    • Performance Management and Measurement

    • Enterprise Technology Expense Reduction

    We assist our clients in designing and implementing solutions to improve their organizations' efficiency

    and effectiveness in the areas of strategy, people, processes and technology.

    **Your Key Responsibilities**

    You’ll be responsible for working directly with clients to transform their business problems into technology solutions. The goal is to support our clients' efforts to make their business units more effective and efficient and, where required, provide services in connection with the remediation and mitigation of process risk. You will assist engagement teams through the analysis of specific business requirements for alignment with technology architecture, technology infrastructure design, vendor selection and technology implementation plans that support our clients.

    **Skills and attributes for success**

    • Demonstrate a comprehensive understanding of business needs and requirements, and an ability

    to translate business requirements into technical specifications, collaborating with technical teams (e.g., architects) to design and deliver system architecture solutions

    • Remain current on new developments in services capabilities and industry knowledge

    • Advise clients on a variety of business process services that help identify, assess, manage and

    measure the organization’s capabilities; team with client technology professionals or third-party

    strategic alliances to provide implementation of technology solutions

    • Provide insights and recommendations from different data sources to help verify that the

    solution/technology is meeting business requirements, and identify new projects and

    opportunities for additional services

    • Collaborate with client engagement teams with diverse skills and backgrounds, mentor junior

    resources on the team, and foster an innovative and inclusive team-oriented work environment

    **To qualify for the role, you must have**

    • Bachelor’s degree in Computer Science, Engineering, Technology, Industrial Administration,

    Business or a related field and 3+ years of progressive, post-baccalaureate work experience

    defining business and technical requirements; alternatively, a master’s degree in Computer

    Science, Engineering, Technology, Industrial Administration, Business or a related field and 2years of work experience defining business and technical requirements

    • Previous application experience in any of the following:

    + Guidewire, OneShield, Exigen/EIS, MajescoMastek, Duck Creek, Insurity, Sapiens/Adaptik, FirstBest, Business Objects, Cognos, Informatica

    • Proficiency in one or more of the following competencies:

    o System and vendor selection and implementation

    o Definition of business and technical requirements

    o Design of business and technology architecture

    o Business intelligence/decision support

    o Program/project management and implementation planning (PMO)

    • Strong relevant experience in either an internal or external business analysis role, or

    similar, evidenced by experience in gathering and interpreting business requirements, and

    developing technical requirements and specifications

    • Experience with Agile SCRUM methodology, business analysis methodologies and business

    analysis documentation standards

    • Knowledge of software engineering methodologies, reporting tools, process flows, data flows,

    traceability matrices, modeling and testing strategies

    • Excellent written and verbal communication skills for technical writing and client presentations

    • Ability to form relationships with business stakeholders and SMEs, and help them envision the

    future state and the change needed to facilitate it

    • Ability to demonstrate strategic thinking through a proven ability to research client inquiries and

    emerging issues related to regulations, industry practice and new application technologies

    • Travel to client site as necessary

    **Ideally, you’ll also have**

    • Experience with management reporting enhancement, business intelligence/decision support,

    data warehousing/enterprise data design and management, or enterprise application integration

    • Experience with planning and facilitating user acceptance testing and managing associated

    business relationships

    **What we look for**

    We’re interested in self-motivated individuals who can easily function in a high-demand, performance-

    driven environment. In addition, we’re looking for people who recognize the accomplishments of the team before the individual and are sought after as people developers. If you’re passionate about problem- solving and helping our clients with some of their most complex issues, this role is for you.

    **What we offer you**

    At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .

    + We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $101,500 to $186,000. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $121,700 to $211,300. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.

    + Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.

    + Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

    **Are you ready to shape your future with confidence? Apply today.**

    EY accepts applications for this position on an on-going basis.

    For those living in California, please click here for additional information.

    EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

    **EY | Building a better working world**

    EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

    Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

    EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

    EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.

    EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com .


    Employment Type

    Full Time

  • Financial Services - Consulting - Guidewire - Business Analyst - Manager
    EY    Phoenix, AZ 85067
     Posted about 17 hours    

    Location: Anywhere in country.

    At EY, we’re all in to shape your future with confidence.

    We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

    **Guidewire – Business Analyst - Manager**

    EY is a leader in serving the global financial services marketplace and the only professional services firm with a separate business unit dedicated to the financial services industry – the Financial Services Organization (FSO). Our focused model and bold ambition have put us at the center of the events that continue to reshape and redefine our industry, working side by side with a range of clients from our most venerable institutions to dynamic new entrants across Banking and Capital Markets, Wealth and Asset Management, Insurance, and Real Estate, Hospitality and Construction. Our purpose is to help build a financial services industry in which financial institutions are trusted and flourish, and the global economy is healthy, growing and secure. If you have a passion for rallying together to solve complex challenges, then come join our dynamic FSO team!

    **The opportunity**

    Insurers across the globe are investing heavily in technology-enabled transformation programs. Several solutions “hot spots” exist today, such as in claims, underwriting, policy and billing. Our ambition is to be the C-suite advisor for insurance technology-enabled transformation programs, recognized by our clients for our insightful thought leadership, pro-activity in meeting their needs and having truly globally integrated capabilities. Typical projects will span the following areas of insurance technology-enabled transformation:

    + Guidewire System Implementation (Policy, Billing, Claims)

    + Enterprise Data Management

    + Reinsurance Accounting and Reporting Operations/Technology

    + Performance Management and Measurement

    + Enterprise Technology Expense Reduction

    We assist our clients in designing and implementing solutions to improve their organizations' efficiency and effectiveness in the areas of strategy, people, processes and technology.

    **Your Key Responsibilities**

    You’ll be responsible for working directly with clients to transform their business problems into technology solutions. The goal is to support our clients' efforts to make their business units more effective and efficient and, where required, provide services in connection with the remediation and mitigation of process risk. You will assist engagement teams through the analysis of specific business requirements for alignment with technology architecture, technology infrastructure design, vendor selection and technology implementation plans that support our clients.

    **Skills and attributes for success**

    + Demonstrate a comprehensive understanding of business needs and requirements, and an ability to translate business requirements into technical specifications, collaborating with technical teams (e.g., architects) to design and deliver system architecture solutions.

    + Remain current on new developments in services capabilities and industry knowledge.

    + Advise clients on a variety of business process services that help identify, assess, manage and measure the organization’s capabilities; team with client technology professionals or third-party strategic alliances to provide implementation of technology solutions.

    + Provide insights and recommendations from different data sources to help verify that the solution/technology is meeting business requirements and identify new projects and opportunities for additional services.

    + Collaborate with client engagement teams with diverse skills and backgrounds; mentor junior resources on the team, and foster an innovative and inclusive team-oriented work environment

    **To qualify for the role, you must have**

    + Bachelor’s degree in Computer Science, Engineering, Technology, Industrial Administration, Business or a related field and 5+ years of progressive, post-baccalaureate work experience defining business and technical requirements; alternatively, a master’s degree in Computer Science, Engineering, Technology, Industrial Administration, Business or a related field and 3+ years of work experience defining business and technical requirements

    + 3+ years of relevant experience working at a financial services company or comparable experience working as an advisor to property and casualty insurance carriers on personal or commercial lines of businesses

    + 2+ years of experience managing and supervising a team of business analysts and technology analysts through all phases of the technology life cycle, including requirements definition, architecture design, conversion, and testing

    + Previous application experience in any of the following:

    + Guidewire, OneShield, Exigen/EIS, Majesco, Duck Creek, Insurity, Sapiens/Adaptik, FirstBest, Business Objects, Cognos, Informatica

    + Proficiency in one or more of the following competencies:

    + System and vendor selection and implementation

    + Definition of business and technical requirements

    + Design of business and technology architecture

    + Business intelligence/decision support

    + Program/project management and implementation planning (PMO)

    + Strong relevant experience in either an internal or external business analysis role, or similar, evidenced by experience in gathering and interpreting business requirements, and developing technical requirements and specifications

    + Experience with Agile SCRUM methodology, business analysis methodologies and business analysis documentation standards

    + Knowledge of software engineering methodologies, reporting tools, process flows, data flows, traceability matrices, modeling and testing strategies

    + Excellent written and verbal communication skills for technical writing and client presentations

    + Ability to form relationships with business stakeholders and SMEs, and help them envision the future state and the change needed to facilitate it

    + Ability to demonstrate strategic thinking through a proven ability to research client inquiries and emerging issues related to regulations, industry practice and new application technologies

    + Travel to client site as necessary

    **Ideally, you’ll also have**

    + Experience with management reporting enhancement, business intelligence/decision support, data warehousing/enterprise data design and management, or enterprise application integration

    + Experience with planning and facilitating user acceptance testing and managing associated business relationships

    **What we look for**

    We’re interested in self-motivated individuals who can easily function in a high-demand, performance-driven environment. In addition, we’re looking for people who recognize the accomplishments of the team before the individual and are sought after as people developers. If you’re passionate about problem-solving and helping our clients with some of their most complex issues, this role is for you.

    **What we offer you**

    At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .

    + We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $141,200 to $258,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $169,500 to $294,300. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.

    + Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.

    + Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

    **Are you ready to shape your future with confidence? Apply today.**

    EY accepts applications for this position on an on-going basis.

    For those living in California, please click here for additional information.

    EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

    **EY | Building a better working world**

    EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

    Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

    EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

    EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.

    EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com .


    Employment Type

    Full Time

  • Financial Services - Consulting - Guidewire - Business Analyst - Senior
    EY    Tucson, AZ 85702
     Posted about 17 hours    

    Location: Anywhere in country.

    At EY, we’re all in to shape your future with confidence.

    We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

    **Guidewire – Business Analyst – Senior**

    EY is a leader in serving the global financial services marketplace and the only professional services firm with a separate business unit dedicated to the financial services industry – the Financial Services Organization (FSO). Our focused model and bold ambition have put us at the center of the events that continue to reshape and redefine our industry, working side by side with a range of clients from our most venerable institutions to dynamic new entrants across Banking and Capital Markets, Wealth and Asset Management, Insurance, and Real Estate, Hospitality and Construction. Our purpose is to help build a financial services industry in which financial institutions are trusted and flourish, and the global economy is healthy, growing and secure. If you have a passion for rallying together to solve complex challenges, then come join our dynamic FSO team!

    **The opportunity**

    Insurers across the globe are investing heavily in technology-enabled transformation programs. A number of solution “hot spots” exist today, such as in claims, underwriting, policy and billing. Our ambition is to be the C-suite advisor for insurance technology-enabled transformation programs, recognized by our clients

    for our insightful thought leadership, pro-activity in meeting their needs and having truly globally

    integrated capabilities. Typical projects will span the following areas of insurance technology-enabled

    transformation:

    • Guidewire System Implementation (Policy, Billing, Claims)

    • Enterprise Data Management

    • Reinsurance Accounting and Reporting Operations/Technology

    • Performance Management and Measurement

    • Enterprise Technology Expense Reduction

    We assist our clients in designing and implementing solutions to improve their organizations' efficiency

    and effectiveness in the areas of strategy, people, processes and technology.

    **Your Key Responsibilities**

    You’ll be responsible for working directly with clients to transform their business problems into technology solutions. The goal is to support our clients' efforts to make their business units more effective and efficient and, where required, provide services in connection with the remediation and mitigation of process risk. You will assist engagement teams through the analysis of specific business requirements for alignment with technology architecture, technology infrastructure design, vendor selection and technology implementation plans that support our clients.

    **Skills and attributes for success**

    • Demonstrate a comprehensive understanding of business needs and requirements, and an ability

    to translate business requirements into technical specifications, collaborating with technical teams (e.g., architects) to design and deliver system architecture solutions

    • Remain current on new developments in services capabilities and industry knowledge

    • Advise clients on a variety of business process services that help identify, assess, manage and

    measure the organization’s capabilities; team with client technology professionals or third-party

    strategic alliances to provide implementation of technology solutions

    • Provide insights and recommendations from different data sources to help verify that the

    solution/technology is meeting business requirements, and identify new projects and

    opportunities for additional services

    • Collaborate with client engagement teams with diverse skills and backgrounds, mentor junior

    resources on the team, and foster an innovative and inclusive team-oriented work environment

    **To qualify for the role, you must have**

    • Bachelor’s degree in Computer Science, Engineering, Technology, Industrial Administration,

    Business or a related field and 3+ years of progressive, post-baccalaureate work experience

    defining business and technical requirements; alternatively, a master’s degree in Computer

    Science, Engineering, Technology, Industrial Administration, Business or a related field and 2years of work experience defining business and technical requirements

    • Previous application experience in any of the following:

    + Guidewire, OneShield, Exigen/EIS, MajescoMastek, Duck Creek, Insurity, Sapiens/Adaptik, FirstBest, Business Objects, Cognos, Informatica

    • Proficiency in one or more of the following competencies:

    o System and vendor selection and implementation

    o Definition of business and technical requirements

    o Design of business and technology architecture

    o Business intelligence/decision support

    o Program/project management and implementation planning (PMO)

    • Strong relevant experience in either an internal or external business analysis role, or

    similar, evidenced by experience in gathering and interpreting business requirements, and

    developing technical requirements and specifications

    • Experience with Agile SCRUM methodology, business analysis methodologies and business

    analysis documentation standards

    • Knowledge of software engineering methodologies, reporting tools, process flows, data flows,

    traceability matrices, modeling and testing strategies

    • Excellent written and verbal communication skills for technical writing and client presentations

    • Ability to form relationships with business stakeholders and SMEs, and help them envision the

    future state and the change needed to facilitate it

    • Ability to demonstrate strategic thinking through a proven ability to research client inquiries and

    emerging issues related to regulations, industry practice and new application technologies

    • Travel to client site as necessary

    **Ideally, you’ll also have**

    • Experience with management reporting enhancement, business intelligence/decision support,

    data warehousing/enterprise data design and management, or enterprise application integration

    • Experience with planning and facilitating user acceptance testing and managing associated

    business relationships

    **What we look for**

    We’re interested in self-motivated individuals who can easily function in a high-demand, performance-

    driven environment. In addition, we’re looking for people who recognize the accomplishments of the team before the individual and are sought after as people developers. If you’re passionate about problem- solving and helping our clients with some of their most complex issues, this role is for you.

    **What we offer you**

    At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .

    + We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $101,500 to $186,000. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $121,700 to $211,300. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.

    + Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.

    + Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

    **Are you ready to shape your future with confidence? Apply today.**

    EY accepts applications for this position on an on-going basis.

    For those living in California, please click here for additional information.

    EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

    **EY | Building a better working world**

    EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

    Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

    EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

    EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.

    EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com .


    Employment Type

    Full Time

  • Business Analyst I
    Windstream Communications    Phoenix, AZ 85067
     Posted 3 days    

    Windstream Holdings, Inc., is a leading provider of advanced network communications and technology solutions for consumers, small businesses, enterprise organizations and carrier partners across the U.S.

    + Kinetic is a premier internet solutions provider on a mission to deliver ultra-fast, reliable internet to consumers and small businesses across the U.S., helping them Internet better™.

    + Windstream Enterprise is a leading managed services provider providing strategic communications and security products to mid-size businesses and enterprise clients.

    + Windstream Wholesale provides high-capacity, high-performance networking solutions and services to other telecom carriers, data centers, content providers and enterprises.

    The Windstream team provides innovative software and network solutions to connect people and empower business in a world of infinite possibilities!

    **_________________________________________________________**

    **About the Role:**

    The Business Analyst for Sales Operations and Sales Enablement is a pivotal role within Windstream, dedicated to advancing the success of our sales organization. This position involves the creation, documentation, management, implementation, and support of sales systems and enhancements. By optimizing process flows and providing insightful analytics, the Business Analyst will empower our sales teams to achieve their goals efficiently and effectively.

    **What You'll Do:**

    Contract Renewal Management: You will manage and respond to requests from internal Sales teams, focusing on contract renewal agreements for existing Windstream customers. This includes evaluating customer attributes and current conditions to establish appropriate terms for renewal within existing guidelines. You'll be responsible for creating renewal contracts using established templates and tools.

    **Cross-Functional Support:** Engage in cross-training with team members to provide support across various functions. This may include:

    Handling and processing renewal agreements post-customer signature.

    Generating reports related to program and renewal performance.

    Supporting activities for account governance and compliance.

    Testing new program enhancements and data rollouts.

    Participating in special projects designed to bolster sales and revenue enablement.

    Sales System Enhancement: Document and implement enhancements to sales systems, ensuring the systems meet evolving business needs and improve overall sales operations.

    Data Analysis and Reporting: Utilize analytics to provide actionable insights into sales processes and performance, driving informed decision-making and strategic planning.

    Process Optimization: Analyze and refine process flows to enhance operational efficiency and support seamless sales operations.

    **Qualifications:**

    Educational Background: A college degree is required, with 3-5 years of professional experience in a relevant field.

    Technical Skills: Preferably, you will have knowledge of and experience with Windstream’s systems, allowing you to effectively navigate and leverage these tools in your role.

    Analytical Skills: Strong analytical capabilities to assess data and trends, contributing to effective decision-making and strategy formulation.

    Communication Skills: Excellent communication skills to articulate processes, strategies, and insights clearly and effectively across teams.

    Collaboration: Ability to work collaboratively with cross-functional teams, fostering a cooperative environment to achieve common goals.

    **_________________________________________________________**

    **Our Benefits:**

    + Medical, Dental, Vision Insurance Plans

    + 401K Plan

    + Health & Flexible Savings Account

    + Life and AD&D, Spousal Life, Child Life Insurance Plans

    + Educational Assistance Plan

    + Identity Theft, Legal, Auto & Home and Pet Insurance

    + https://windstreambenefits.com

    Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans.

    Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience.

    **Notice to Non-U.S. Citizens:** Windstream, as a holder of licenses granted by the Federal Communications Commission, is required to notify and to obtain approval from federal regulatory agencies prior to granting certain system/network access to any non-U.S. citizen personnel. Offers of employment extended to non-U.S. citizens are contingent upon receiving the requisite approval from agencies overseeing compliance. Non-U.S. citizens are required to provide Windstream with the personal identifying information required to obtain the necessary approval prior to accessing certain systems and/or Windstream’s network. _If you are not a U.S. citizen, please notify your recruiter or email CORP.HRlegal@windstream.com as soon as possible for information on Windstream’s foreign personnel disclosure and approval requirements._

    **Job Details**

    **Job Family** **IT**

    **Job Function** **Business Analysis**

    **Pay Type** **Salary**


    Employment Type

    Full Time

  • Business Analyst II, Account Health Support
    Amazon    Tempe, AZ 85282
     Posted 4 days    

    Description

    As we strive to be Earth's most customer-centric company, Amazon has reinvented how hundreds of millions of people shop online – providing customers with the opportunity to find and discover virtually anything they want to buy and providing millions of sellers with a platform for growing successful businesses. We are looking for an exceptional business analyst to help us develop new ways to build trust and loyalty with sellers, a crucial component of our flywheel

    Sellers’ trust in Amazon is our top priority and in this role, you will be tasked with building that trust over time by diving deep into how we measure our progress and helping to identify and prioritize key areas of focus. Amazon’s growth requires leaders who move fast, have an entrepreneurial spirit to create new solutions, have an unrelenting tenacity to get things done, and are capable of breaking down and solving complex problems.

    The successful candidate will be a self-starter, comfortable with ambiguity and be able to create and maintain efficient & automated processes. They know and love working with business intelligence tools, can model multidimensional datasets, and can partner effectively with business leaders to answer key business questions. They are analytical and creative, and don’t quit. This is a role with high visibility to senior leadership and with high opportunity for impact for those willing to roll up their sleeves and dive deep to achieve results.

    Key job responsibilities

    - Work with team leadership to understand the customer needs and concerns as well as define solutions.

    - Translate basic business problem statements into analysis requirements. Work with internal customers to define best output based on expressed stakeholder needs.

    - Use analytical and statistical rigor to solve complex problems and drive business decisions.

    - Develop queries and visualizations for ad-hoc requests and projects, as well as ongoing reporting.

    - Write queries and output efficiently, and have in-depth knowledge of the data available in area of expertise. Pull the data needed with standard query syntax; periodically identify more advanced methods of query optimization. Convert data to make it analysis-ready.

    - Recognize and adopt best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentation.

    - Monitor and troubleshoot operational or data issues in the data pipelines

    - Review and audit existing ETL jobs and SQL queries.

    - Good communication and writing. Effectively communicates with both business and technical teams.

    A day in the life

    - Partner with Business Stakeholders to automate metrics and dive data to drive decisions that will support Sellers on the Amazon Platform

    - Surface opportunities to drive process improvement, looking beyond the surface to understand what the data means for the team

    - Participate in reviews with Global leadership spanning our six operations sites, from Arizona to Singapore.

    About the team

    Account Health Support exists to educate sellers on how to maintain there Account Health while selling on the Amazon platform. We provide support to these sellers to ensure they understand Amazon's policy and provide a delightful experience for our customers. The team creates a trustworthy selling experience to ensure that Selling Partners perceive Amazon as the safest and most effective store in which to sell their products worldwide.

    Here at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

    Basic Qualifications

    - 3+ years of tax, finance or a related analytical field experience

    - Experience with SQL

    - 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience

    - 3+ years of business or financial analysis experience

    - Experience defining requirements and using data and metrics to draw business insights

    - Experience making business recommendations and influencing stakeholders

    - Experience with Excel

    - 3+ years of Excel or Tableau (data manipulation, macros, charts and pivot tables) experience

    Preferred Qualifications

    - Bachelor's degree or equivalent

    - 5+ years of business analyst, data analyst or similar role experience

    - Master's degree in computer science, engineering, mathematics or equivalent

    Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

    Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.


    Employment Type

    Full Time

  • Business Analyst, PLEX-PPT
    Amazon    Tempe, AZ 85282
     Posted 4 days    

    Description

    The Production Planning Team (PPT) needs leaders like you to deliver the future of labor planning for our North America Customer Fulfillment Network (NACF). At Amazon, delivering great experiences for our customers is a top priority. The PPT is reinventing the way Amazon plans labor as our network continues to grow. We’re setting the bar high with new automated solutions including advanced modeling and machine learning to improve accuracy and efficiency of the process. You can be an owner of this innovation and stamp your place in history as a part of the world’s most customer centric company.

    This is a high visibility role responsible for pioneering Amazon’s Production Planning Team process with the Planning and Execution (PLEX) organization.

    Key job responsibilities

    - Work with FC and regional leadership team

    - Build the foundation and implement an innovative model for centralized labor planning across NACF.

    - Deliver action plans for senior managers and directors, while being a trusted partner to these network leaders.

    - Leverage central teams (i.e. S&OP, Central Flow, Process Engineering) to drive process and operations execution improvements.

    - Use data and bias for action to work through ambiguity and deliver results.

    A day in the life

    A day in the life

    If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

    About the team

    The Production Planning Team (PPT) needs leaders like you to deliver the future of labor planning for our North America Customer Fulfillment Network (NACF). At Amazon, delivering great experiences for our customers is a top priority. The PPT is reinventing the way Amazon plans labor as our network continues to grow. We’re setting the bar high with new automated solutions including advanced modeling and machine learning to improve accuracy and efficiency of the process. You can be an owner of this innovation and stamp your place in history as a part of the world’s most customer centric company.

    Basic Qualifications

    - 1+ years of tax, finance or a related analytical field experience

    - 2+ years of complex Excel VBA macros writing experience

    - Bachelor's degree or equivalent

    - Experience defining requirements and using data and metrics to draw business insights

    Preferred Qualifications

    - Experience working with Tableau

    - Experience using very large datasets

    Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

    Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

    Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $50,200/year in our lowest geographic market up to $107,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.


    Employment Type

    Full Time

  • Quality Assurance Specialist
    Y.E.S. The Arc    Cottonwood, AZ 86326
     Posted 4 days    

    Quality Assurance Specialist
    Description: The Quality Assurance Specialist (QA) at Y.E.S. The Arc ensures the accuracy and proper documentation of services provided to members. This role aligns with the organization's philosophy of maximizing growth and independence for each member. The QA Specialist reports directly to the Executive Director.
    Duties:
    • Ensure the health, safety, and well-being of members.
    • Promote respect and choice for members.
    • Draft and implement quality assurance policies and standards.
    • Conduct internal audits and investigate complaints.
    • Collect and analyze quality data to identify improvement areas.
    • Coordinate and support external audits and inspections.
    • Monitor risk management and compliance with regulatory requirements.
    • Maintain a clean and safe environment for members.
    • Attend mandatory meetings and trainings.
    Requirements:
    • High school diploma or GED.
    • Experience in quality inspection or auditing.
    • Professional demeanor with strong communication skills.
    • Time management, organizational skills, and attention to detail.
    • Ability to work independently and handle multiple tasks.
    • Strong computer skills (Word, Excel, Outlook).
    • Valid Arizona Driver's License and clean driving record.
    • Ability to pass drug and alcohol testing.
    • Must pass Background check.
    • Knowledge of relevant regulatory requirements.
    • Ability to handle potentially volatile situations calmly.
    Training Requirements:
    • Employee Orientation
    • Y.E.S. The Arc Policies and Procedures
    • Article IX, Prevention and Support
    • CPR and First Aid
    • Client Orientation, Seizure Management
    • Incident Reporting, Medication Overview
    • Wheelchair Loading, Writing and Implementing Measurable Outcomes
    Schedule:
    • Monday – Friday, 8 AM - 5 PM with a one-hour lunch break. Hours may
    vary based on needs outside normal business hours.
    Pay:
    • $18.00 - $22.00 per hour DOE


    Field of Interest

    Human Services

    Employment Type

    Full Time


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