A Day In The Life
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Contact an Advisor for more information on this career!Salary Breakdown
Quality Control Analysts
Average
$65,020
ANNUAL
$31.26
HOURLY
Entry Level
$36,520
ANNUAL
$17.56
HOURLY
Mid Level
$60,600
ANNUAL
$29.14
HOURLY
Expert Level
$96,570
ANNUAL
$46.43
HOURLY
Supporting Programs
Quality Control Analysts
Current Available
Quality Control Analysts
96
Current Available Jobs
Top Expected Tasks
Quality Control Analysts
01
Conduct routine and non-routine analyses of in-process materials, raw materials, environmental samples, finished goods, or stability samples.
02
Interpret test results, compare them to established specifications and control limits, and make recommendations on appropriateness of data for release.
03
Calibrate, validate, or maintain laboratory equipment.
04
Ensure that lab cleanliness and safety standards are maintained.
05
Perform visual inspections of finished products.
06
Complete documentation needed to support testing procedures, including data capture forms, equipment logbooks, or inventory forms.
07
Compile laboratory test data and perform appropriate analyses.
08
Identify and troubleshoot equipment problems.
09
Write technical reports or documentation, such as deviation reports, testing protocols, and trend analyses.
10
Investigate or report questionable test results.
Knowledge, Skills & Abilities
Quality Control Analysts
Common knowledge, skills & abilities needed to get a foot in the door.
KNOWLEDGE
Mathematics
KNOWLEDGE
Production and Processing
KNOWLEDGE
Chemistry
KNOWLEDGE
English Language
KNOWLEDGE
Administrative
SKILL
Quality Control Analysis
SKILL
Monitoring
SKILL
Reading Comprehension
SKILL
Active Listening
SKILL
Complex Problem Solving
ABILITY
Near Vision
ABILITY
Written Comprehension
ABILITY
Oral Comprehension
ABILITY
Written Expression
ABILITY
Oral Expression
Job Opportunities
Quality Control Analysts
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Sr Business Analyst Operations Technology
Republic Services Phoenix, AZ 85067Posted about 18 hours**POSITION SUMMARY:** Sr Business Analyst Ops Technology is responsible for driving fleet modernization projects by liaising with the IT team to develop robust solutions to new business processes and, track and report on the key metrics in projects. Sr Business Analyst Ops Technology leverages their analytical skills, knowledge of application tools and techniques to drive the development of services and analytical solutions that meet the business requirements. The Sr Business Analyst Ops Technology works closely with IT architecture and development teams to ensure product development meets design criteria and deployment timelines. The Sr Business Analyst Ops Technology contributes to the overall improvement of business reporting by maintaining the data systems and implementing processes and initiatives that ultimately increase the effectiveness and integrity of data reporting and documentation. This role relies heavily on analytical skills to evaluate complex information, formulate insights, and develop sound recommendations to support implementation, reporting & analytics of new fleet and business technologies.
**PRINCIPAL RESPONSIBILITIES:**
+ Interfaces with IT management to create sustainable and scalable solutions for business process.
+ Partners with the IT leads to ensure implementation of a solution meets the business requirements.
+ Creates technical flow diagrams based on standards and process flow diagrams, wireframes and prototypes which are used to collaborate and guide development resources to rapidly develop integration assets.
+ Defines and documents reporting metrics and how those metrics are calculated from source system data. Analyzes source data systems for content, writes technical definition specifications, report layouts/mockups and test scripts.
+ Uses query languages like SQL to mine data, create reports and uses the latest technology to identify and analyze performance trends. This includes performance and forecast impact on future results. May also make recommendations on use of information to improve results, including recommendations on changes to business processes.
+ Report project KPIs to leadership at a regular cadence.
+ Performs other job-related duties as assigned or apparent.
**QUALIFICATIONS:**
+ Experience with business intelligence and Reporting tools like MSFT Power BI, Qlik, Tableau.
+ Experience in workflow modeling, data modeling, process engineering.
+ Demonstrated ability to extract data from large data warehouse (using SQL/SAS and/or Advanced Excel with Macros, Advanced Excel math Functions, Pivot tables, and Excel dashboards for data analysis)
+ Scripting experience in languages like SQL, Python and/or R.
+ Familiar with cloud platforms like AWS, Azure and/or GCP
**MINIMUM QUALIFICATIONS:**
+ 5 years of experience in a business or technical analysis role
+ 3 years experience in project management
**Rewarding Compensation and Benefits**
Eligible employees can elect to participate in:
• Comprehensive medical benefits coverage, dental plans and vision coverage.
• Health care and dependent care spending accounts.
• Short- and long-term disability.
• Life insurance and accidental death & dismemberment insurance.
• Employee and Family Assistance Program (EAP).
• Employee discount programs.
• Retirement plan with a generous company match.
• Employee Stock Purchase Plan (ESPP).
_The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company._
EEO STATEMENT:Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.
**ABOUT THE COMPANY**
Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world.
In 2023, Republic’s total company revenue was $14.9 billion, and adjusted EBITDA was $4.4 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills.
Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer.
Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 41,000 team members understand that it's not just what we do that matters, but how we do it.
Our company values guide our daily actions:
+ **Safe** : We protect the livelihoods of our colleagues and communities.
+ **Committed to Serve** : We go above and beyond to exceed our customers’ expectations.
+ **Environmentally Responsible:** We take action to improve our environment.
+ **Driven** : We deliver results in the right way.
+ **Human-Centered:** We respect the dignity and unique potential of every person.
We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 4.6 million people in 2023 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods.
**STRATEGY**
Republic Services’ strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers’ multiple waste streams through a North American footprint of vertically integrated assets.
We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation.
With our integrated approach, strengthening our position in one area advances other areas of our business. For example, as we grow volume in recycling and waste, we collect additional material to bolster our circularity capabilities. And as we expand environmental solutions, we drive additional opportunities to provide these services to our existing recycling and waste customers.
**Recycling and Waste**
We continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions. The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage. We aggregate materials at scale, unlocking new opportunities for advanced recycling. In addition, we are cross-selling new products and services to better meet our customers’ specific needs.
**Environmental Solutions**
Our comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams. We are expanding both our capabilities and our geographic footprint. We see strong growth opportunities for our offerings, including PFAS remediation, an increasing customer need.
**SUSTAINABILITY INNOVATION**
Republic’s recent innovations to advance circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth.
The Republic Services Polymer Center is the nation’s first integrated plastics recycling facility. This innovative site processes rigid plastics from our recycling centers, producing recycled materials that promote true bottle-to-bottle circularity. We also formed Blue Polymers, a joint venture with Ravago, to develop facilities that will further process plastic material from our Polymer Centers to help meet the growing demand for sustainable packaging. We are building a network of Polymer Centers and Blue Polymer facilities across North America.
We continue to advance decarbonization at our landfills. As demand for renewable energy continues to grow, we have 70 landfill gas-to-energy projects in operation and plan to expand our portfolio to 115 projects by 2028.
**RECENT RECOGNITION**
+ Barron’s 100 Most Sustainable Companies
+ CDP Discloser
+ Dow Jones Sustainability Indices
+ Ethisphere’s World’s Most Ethical Companies
+ Fortune World’s Most Admired Companies
+ Great Place to Work
+ Sustainability Yearbook S&P Global
Employment TypeFull Time
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QUALITY ASSURANCE SPECIALIST T32
Air National Guard Units Tucson, AZ 85702Posted 2 daysSummary THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION. This National Guard position is for a QUALITY ASSURANCE SPECIALIST T32, Position Description Number PDD1818000and is part of the 214 ATKG, National Guard. Responsibilities This position is located in Tucson, Arizona with the 214th ATKG. The primary purpose of this position is to establish and execute a planned systematic approach of quality assurance for all areas of aircraft maintenance, designed to provide the maintenance managers confidence that aircraft, aircraft systems, munitions, equipment, products or supporting processes conform to technical, safety, workload and customer requirements. The overall objective is to ensure that quality considerations are addressed, and requirements achieved for all aircraft maintenance work and support functions to ensure end items perform as intended with reliability. Serves as the primary technical advisory process in the maintenance organization designed to assist maintenance managers. Serves as the Quality Assurance Specialist (QAS) for the planning, implementation and execution of a quality assurance program that includes the full range of quality principles, concepts, inspection techniques, surveillance and evaluations related to quality assurance functional programs of all assigned aircraft, aircraft components, aerospace ground equipment, electronic equipment & systems, armament, munitions, engines, associated systems and maintenance personnel from numerous job series, and maintenance disciplines. THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION. Requirements Conditions of Employment Qualifications Military Grades: E-6/TSgt to E-7/MSgt Compatible Military Assignments: Must possess 2A000 AFSC SPECIALIZED EXPERIENCE: 1-year specialized experience equivalent to at least the next lower grade. In addition to the OPM IORs, specialized experience includes experience, education, or training involving a thorough knowledge of product or range of products involved, the manufacturing methods and techniques, special processes, test, and performance requirements; and skill in developing plans and programs. Experience possessed by an expert in specialization able to give technical direction to otherwise competent workers. Experience determining operations when difficult and questionable phases of malfunctions are found. Experience which required significant and concrete work accomplishments (i.e., special projects, working groups, or detailing assignments) involving interpersonal contacts in a quality assurance or related field. Experience in dealing with management principles and supervisory responsibility for the function required by type of position to be filled and the organization involved. Education You must provide transcripts or other documentation to support your Educational claims. To receive credit for Education, you must provide documentation of proof that you meet the Education requirements for this position. Additional Information If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (https://www.sss.gov/RegVer/wfRegistration.aspx).
Employment TypeFull Time
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FINANCIAL MANAGEMENT ANALYST
U.S. Marine Corps Yuma, AZ 85366Posted 3 daysSummary This is a public notice flyer to notify interested applicants of anticipated vacancies. Applications will not be accepted through this flyer. Interested applicants must follow the directions in the "How to Apply" section of this flyer to be considered. There may or may not be actual vacancies filled from this flyer. Notice of Result letters will not be sent to applicants who respond to this flyer. Responsibilities You will assist in the performance of functions such as: formulation of budget and estimates to plans, programs, and activities; review and evaluate budget requests, control and reporting of obligations and expenditures You will provide information about, and interpret standard organizational budgetary, accounting, or financial administrative procedures, practices, and regulations. You will perform studies or assist others with full scale studies. You will perform specialized work involving managerial or administrative work in connection with accounting systems; analytical, forecasting, and interpretive functions associated with the management and control of resources or funds. Requirements Conditions of Employment Qualifications Your resume must also demonstrate at least one year of specialized experience at or equivalent to the GS-07 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: Conducting tasks related to accounting, budget formulation, budget execution, and financial management, while adhering to regulations and guidelines; and analyzing accounting, budgetary, and financial data to generate summaries for use by managers. Additional qualification information can be found from the following Office of Personnel Management website:Financial Administration and Program Series 0501 Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. Education In lieu of specialized experience you may qualify with the education as follows: master's or equivalent graduate degree or 2 full years of progressively higher-level graduate education leading to such a degree or LL.B. or J.D., if related Transcripts must be provided at time of application. Additional Information This position is covered by the Department of Defense Priority Placement Program. This announcement uses the Certain Personnel of the DoD direct hire authority to recruit and appoint qualified candidates to positions in the competitive service. Certain incentives (such as Recruitment, Relocation or Student Loan Repayment) may be authorized to eligible selectees. A relocation incentive is generally a single payment intended to offset some of the relocation costs experienced by the selectee. A relocation incentive may be authorized. Several vacancies may be filled. A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments. Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at: http://www.secnav.navy.mil/donhr/Documents/CivilianJobs/FedCivAnnuitants.pdf. Veteran's preference does not apply when selecting individuals under this specific hiring authority. However, if you claim veteran's preference, you will be required to submit supporting documentation with your application as described in the Required Documents section below.
Employment TypeFull Time
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Quality Assurance Specialist (Remote)
SMBC Phoenix, AZ 85067Posted 3 daysJoin our mission to create a completely new, 100% digital bank that uses consumer feedback to truly meet customers’ best interests. Jenius Bank, a division of SMBC MANUBANK, and a member of SMBC Group, is being built by a close-knit and fun-loving team of financial services professionals and technology experts who came together for the challenge of building a full-service digital bank from scratch. We’re committed to doing it the right way for the customer and are growing rapidly. To learn more about our relationship to our parent company, visit our website.
The anticipated salary range for this role is between $45,000.00 and $63,000.00. The specific salary offered to an applicant will be based on their individual qualification, experiences, and analysis of current compensation paid in their geography and the market for similar roles at time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC MANUBANK offers a competitive portfolio of benefits to its employees.
.
Jenius Bank is strategically scaling up a portfolio of products and building extraordinary experiences. In 2023, we launched our first two products reaching $1 billion in deposits and over $700 million in loans, all before Jenius Bank’s first anniversary. We don’t plan to slow down, with ambitious growth plans and the capital necessary to execute a multi-year strategic plan. We have a start-up mindset paired with SMBC Group’s 400 years of history. SMBC Group has more than 150 offices and 86,000 employees worldwide in nearly 40 countries and is committed to creating new business to better serve customers in the rapidly evolving digital environment. Join us on the journey that has caught the attention of the Banking Dive, and more to reinvent banking where smarter banking translates to a richer life.
**SUMMARY:**
Reporting to an Operations functional leader, this position will support the Quality Assurance needs of the Banks Operations functions. Currently supporting a new and rapidly growing portfolio of unsecured personal loans and deposits and growing into other lending products, the QA Specialist will help to expand our quality sampling controls through various methods such as Call Monitoring, Document reviews, and Procedure Adherence.
**PRINCIPAL DUTIES AND RESPONSIBILITIES:**
+ Interpret, build upon, and comply with company quality assurance standards
+ Maintain complaint and non-conformance processing through records and tracking systems, including root-cause analysis and corrective actions
+ Document quality assurance activities with internal reporting and audits
+ Develop improved standards for production and design.
+ Plan, execute, and oversee product inspection and testing for quality and conformance to specifications and deliverables
+ Assist operations by tracking, documenting, and reporting quality levels as well as KPIs
+ Investigate reports of quality issues and ensure resolution in accordance with company guidelines and regulatory requirements
+ Monitor risk-management procedures, maintain problem logs, and report issues to managers and product developers
**POSITION SPECIFICATIONS:**
+ College Degree or experience in lieu of.
+ Minimum 2 experience in quality assurance terminology, methods, and tools.
+ Working knowledge of banking documentation, bank core systems, collections core systems, operations, and accounting.
+ Previous experience building a high performing bank operations function desired.
+ Excellent analytical skills. Ability to see the issue before it is an issue.
+ Highly proficient PC skills including MS Excel and Word
+ Must be able to plan and monitor activities according to priorities and multi-task.
+ Ability to work independently within the scope of responsibilities for the position and complete assignments in a timely manner.
+ Familiarity with FIS core banking helpful.
**EOE STATEMENT**
SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at [email protected].
**CCPA DISCLOSURE**
Personal Information Collection Notice: This notice contains information under the California Consumer Privacy Act (CCPA) about the categories of personal information (PI) of California residents that SMBC MANUBANK collects and the business or commercial purpose(s) for which the PI may be used. We do not sell PI. More information about our collection and use of PI may be found in our CCPA Privacy Policy at https://www.smbcmanubank.com/privacy/ccpa-disclosure . Persons with disabilities may contact our Customer Contact Center toll-free at (877) 560-9812 to request the information in this Notice in an alternative format.
Employment TypeFull Time
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Change Management Analyst
Insight Global Phoenix, AZ 85067Posted 3 daysJob Description
A client of ours is looking to create an in-house change management team to support a variety of technology modernization initiatives. As part of this growth, they are seeking a Change Management Analyst to join their team. This analyst will be responsible for, but not limited to, the following:
Driving and executing change management plans in partnership with Change Management Lead, Solution Board teams and business stakeholders for workstream (Customer and Finance)
Ongoing change impact capture, validation and recommended mitigation plans
Leading change readiness activities for impacted stakeholder groups leveraging change frame
Managing communication and develop communications for impacted stakeholders
Status reporting and supporting change management workstream project management
Conduct stakeholder landscape assessment
Develop and execute change management strategy & plan for new organization inclusive of engagement, communications and learning to move company to future state
Develop and execute readiness & adoption assessment approach to evaluate company readiness to move to new org
Status reporting and supporting change management workstream project management
Supporting Change Management Workstream Leads and Change Management lead on executive and stakeholder communications
Execute communication strategy and plan for enterprise-wide, leadership and stakeholder communications to drive business to drive engagement and ensure leaders have necessary collateral and talking points to drive change efforts
Developing internal (project team and leaders) and business facing communications and drafting customer communications
Developing leadership engagement materials including SteerCo. and Op Co.
Works with SharePoint team to update content, update site
Status reporting and supporting change management workstream project management
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Skills and Requirements
Knowledge and successful execution of Change Deliverables (especially Change Impacts/Stakeholder Analysis)
Strong writing/communication skills
Understanding of Communication and Engagement Planning
Successful track record in supporting large scale change
Understanding of CM in a technology implementation plus if OTC, Oracle and/or Salesforce A client of ours is looking to create an in-house change management team to support a variety of technology modernization initiatives. As part of this growth, they are seeking a Change Management Analyst to join their team. This analyst will be responsible for, but not limited to, the following:
Driving and executing change management plans in partnership with Change Management Lead, Solution Board teams and business stakeholders for workstream (Customer and Finance)
Ongoing change impact capture, validation and recommended mitigation plans
Leading change readiness activities for impacted stakeholder groups leveraging change frame
Managing communication and develop communications for impacted stakeholders
Status reporting and supporting change management workstream project management
Conduct stakeholder landscape assessment
Develop and execute change management strategy & plan for new organization inclusive of engagement, communications and learning to move company to future state
Develop and execute readiness & adoption assessment approach to evaluate company readiness to move to new org
Status reporting and supporting change management workstream project management
Supporting Change Management Workstream Leads and Change Management lead on executive and stakeholder communications
Execute communication strategy and plan for enterprise-wide, leadership and stakeholder communications to drive business to drive engagement and ensure leaders have necessary collateral and talking points to drive change efforts
Developing internal (project team and leaders) and business facing communications and drafting customer communications
Developing leadership engagement materials including SteerCo. and Op Co.
Works with SharePoint team to update content, update site
Status reporting and supporting change management workstream project management null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].
Employment TypeFull Time
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IT Business Analyst
DriveTime Tempe, AZ 85282Posted 3 days**What’s Under the Hood**
DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership.
The DriveTime Family of Brands spans across DriveTime, Bridgecrest and SilverRock. You can find us at the intersection of technology and innovation as we use our proprietary tools and over two decades of industry knowledge to redefine the process of purchasing, financing, and protecting your vehicle.
**That’s Nice, But What’s the Job?**
The role of IT Business Analyst takes on a different meaning in every company. Here at DriveTime, the emphasis is on enabling "Business" value through IT solutions. On a daily basis, you are responsible for eliciting requirements on updates and enhancements to DriveTime applications, but this role is so much more than requirements writing. From API integrations and database structures to page layouts and built-from-scratch applications, you are an expert at digging in and understanding how systems work together. In business meetings you are the technical voice who can speak to the systems impact. In discussions with developers, you are the voice of the business advocating for your customer. You really get the big picture and business goal, and are adept at translating that into the details needed for your team to make the goal a reality. You play an integral, collaborative role in feature development, from business ask through user acceptance testing and deployment.
**Our IT Business Analyst responsibilities are to:**
· Work with Product Owners and end users to develop thorough requirements
· Create concise and relevant project artifacts and build reports that tell a story
· Work as a member of cross-functional teams to help design solutions
· Develop user stories centered on the business value
· Work with a team of developers to ensure requirements are met and provide insight during development
· Create test strategy/scenarios based on feature/project scope
· Understand how individual test cases (within the test pyramid) provide coverage of the scenarios
· Identify regression suites/testing that is needed for a feature/project
· Assist Team with manual testing as needed, perform exploratory testing
· Assist Solutions Owner in entering, triaging and managing bugs
· Communicate with all levels of the organization (end users - sr. executive level)
· Function as a subject matter, process, and operational expert for supported Product Line
· Assist in troubleshooting complex systems issues
**So What Kind of Folks Are We Looking for?**
· **Organization and time management skills in spades. ** You’ll be handling multiple projects and deadlines that will require you to prioritize then re-prioritize then re-prioritize again.
· **Expert in relationships!** You’ve probably taken multiple personality assessments, know what Emotional Intelligence is, and pride yourself on your ability to build relationships based on mutual trust and respect.
· **Excellent verbal and written communication skills - ** the ability to talk and write with confidence, charisma and competence for a wide variety of audiences.
· **Detail-oriented. ** Okay we know it’s on about every job description - but we really mean it!
**The Specifics.**
· You’ve got a minimum of 5 years’ Business/Solutions Analysis experience, preferably working in an Agile environment.
· Whether it be homegrown IT systems or out-of-the-box software implementations, you’ve worked on systems that are used company-wide by lots of users.
· Collaboration, collaboration and one more time, collaboration. You are an experienced liaison who can bring all stakeholders together and, more importantly, get them to agree.
· Creating workflows, brainstorming use cases and coming up with clear, concise user stories are finely honed skills for you.
· It’s in the job title. You’ve got solid analytical skills. Be it tables of data or end-user flows, you know how to analyze and organize.
· Once you’ve analyzed and organized, you can create a compelling story with your excellent written and verbal skills.
· Understand how to build a test strategy including positive/negative testing, boundary testing, etc.
· Working knowledge of the Test Pyramid and how it impacts test strategy and test case design
· Bonus: Risk-based testing strategies
· You are a highly motivated self-starter who doesn’t need to be micromanaged. You think with a business owner mindset and are consistently anticipating business needs.
· Financial Services, Auto Lending, or similar industry experience a plus
**Nice to Haves.**
While the Microsoft Office Suite is a given (Word, Excel, Visio, PowerPoint, Project), experience working in or using any of the following applications is a plus
· Microsoft SQL
· Tableau
· Application Insights
· Miro
· Target Process, Jira or other SDLC board management tools
· Azure DevOps
· Adobe Creative Suite (Photoshop, Illustrator, XD)
· Balsamiq or any other wireframe tool
Any equivalent combination of education, training and/or experience that fulfills the requirements of the position will be considered.
\#Dice
**So What About the Perks? Perks matter**
+ **Medical, dental, and vision, oh my!** DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage.
+ **But Wait, There’s More.** 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.
+ **Growth Opportunities.** You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.
+ **Tuition Reimbursement.** We’re as passionate about your professional development as you are. With that, we’ll put our money where our mouth is.
+ **Wellness Program.** Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities!
+ **Gratitude is Green.** We offer competitive pay across the organization, because, well… money matters!
+ **In-House Gym.** We want our employees to be the best versions of themselves. So come early, take a break in your day or finish strong with a workout!
+ **Give Us a Reason (or not), and We’ll Celebrate.** Regardless of whether there is a holiday or not, we are finding ways to kick back and enjoy each other’s company outside of day-to-day work.
+ **Smart-Casual Dress.** Come dressed in jeans (you’ll fit right in with the rest of us).
+ **Paid Time Off.** Not just lip service: we work hard, to play hard! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn!
**Anything Else? Absolutely.**
DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we’ll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don’t forget Phoenix Business Journal Healthiest Employers (okay, we’ll stop there)!
Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.
And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!
Employment TypeFull Time
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Salesforce Business Analyst
City National Bank Phoenix, AZ 85067Posted 3 days*SALESFORCE BUSINESS ANALYST*
WHAT IS THE OPPORTUNITY?
The Salesforce Business Analyst ensures that City National Bank's (CNB) mission-critical Salesforce CRM platform is optimally deployed, supported and adopted by the bank. The Salesforce Business Analyst will work with business users to gather and define business requirements; translate the requirements into user stories, process changes and work flows to solve business problems. The role will work with the SFDC COE business and technical teams and other stakeholders to ensure delivery of high quality solutions to meet business needs, including ongoing support of the introduction of new features and capabilities. As the Salesforce platform rapidly evolves, this professional will help colleagues across the bank optimize their success with the platform through communications, training, and support services.
What you will do
* Support CNB’s Salesforce users by troubleshooting inquiries, logging & tracking issues and assisting in triaging situations
* Support the existing Salesforce COE Agile process of prioritization of user stories across multiple business processes and stakeholders
* Understand & analyze cross-functional impacts of business requirements to configuration, process, workflow and reporting, and incorporate into user support interactions
* Perform and / or coordinate UAT testing; work with SFDC COE business and technical teams on defect remediation
* Serve as a point of contact from the SFDC COE team for day-to-day support of the Salesforce platform users: answer questions; help with access and usage requests and needs; identify issues and work with the appropriate parties on remediation
* Help design and execute a broader support model, inclusive of self-service materials/capabilities, in coordination with the SFDC COE roadmap
* Maintain and improve knowledge base & training material accessible by support team and business users to minimize cases and avoid repeat issue escalation
* Create and maintain custom reports and dashboards for various teams
* Provide on-going support for Salesforce evolution; participate in projects as a Subject Matter Expert, to drive product roadmap successfully forward and ensure alignment with CNB’s overall Salesforce strategy
* All other appropriate duties as required.
*Must-Have**
* Bachelor's Degree or equivalent
* Minimum of 4 years experience in a technical support and/or customer service role
* Minimum of 3 years business/data analytics experience
* Minimum of 1 years experience in a technical or business Salesforce-related role or Salesforce Certification
*Skills and Knowledge*
* Salesforce Certified Administrator Certification
*Compensation*
Starting base salary: $78,970 - $126,140 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
**To be considered for this position you must meet at least these basic qualifications*
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
*Benefits and Perks*
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our (https://image.emails.cnb.com/lib/fe5e15707c640c78771c/m/10/cbedd856-c2fc-491b-a625-3ab7a0fd9a65.pdf).
ABOUT CITY NATIONAL
City National Bank, a subsidiary of Royal Bank of Canada, is the largest bank headquartered in Los Angeles with $92.03 billion in assets as of April 30, 2024. Founded in 1954, City National provides personalized banking, investment and trust services in select markets including Los Angeles, Orange County, San Diego, the San Francisco Bay Area, New York City, Nashville, Atlanta, Delaware, Las Vegas, Washington D.C. and Miami.* In addition, the company and its investment affiliates manage or administer $96.83 billion in client investment assets. City National is dedicated to strengthening communities, and in 2023 alone, the company made more than $11 million in charitable contributions to nonprofits that support the communities it serves.
*City National Bank does business in Miami and the state of Florida as CN Bank.
For more information about City National, visit (https://www.cnb.com/).
*EQUAL OPPORTUNITY EMPLOYER & REASONABLE ACCOMMODATION*
City National Bank is an equal opportunity employer committed to promoting and maintaining a diverse, equitable and inclusive working environment where differences are valued and encouraged. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by the laws or regulations in the locations where we operate or in our Code of Conduct. (https://image.emails.cnb.com/lib/fe5e15707c640c78771c/m/1/159726e0-aeb1-4058-9052-d7a2d69626b8.pdf)
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation for any part of the employment process. Please contact us via (mailto:[email protected]) or leave a message at (213) 673-9139. These contact methods are dedicated to applicants whose disability prevents them from successfully applying online. Only messages left for this purpose will be returned. Responses may take up to two business days.
Employment TypeFull Time
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Quality Assurance Manager
Belcan Tempe, AZ 85282Posted 3 daysQuality Assurance Manager
Job Number: 355136
Category: Operations/Production Leadership
Description: Job Title: Quality Assurance Manager
Location: Tempe, AZ
Zip Code: 85282
Start Date: Right Away
Job Type: Direct Hire
Pay Rate: $110K annually
Schedule: 1st shift
Keywords: #QAJobs #QualityAssuranceManager
A Quality Assurance Manager job is available with our client in Tempe, AZ. In this role you will be responsible for developing and executing Continuous Improvement of quality, safety, productivity, on time delivery and inventory reduction in the factory. You will possess excellent Continuous Improvement and Root Cause Corrective Action knowledge. To be considered for this role, you will have a Bachelor's Degree and typically 5-7 years of relevant experience.
JOB RESPONSIBILITIES:
* Develop and execute Continuous Improvement of quality, safety, productivity, on time delivery and inventory reduction in the factory.
* Able to interface with engineering and technical resources on existing and new product development, related to PMA, TSO, TC and STC submissions.
* Promote understanding and focused application of lean tools/principles to ensure continuous improvement.
* Expert in coaching direct and indirect reports to improve individual/team performance in a matrix environment.
* Manage a high-performance work team comprised of quality engineering, test engineering, final and in-process inspection, receiving inspection and dotted line reporting of functional support resources.
* Implement necessary internal quality assurance systems and infrastructure.
* Provide technical and statistical expertise to teams.
* Identify root cause of quality problems in production and supply chain and reduce / eliminate them.
* Provide support to all internal and external audits.
* Ability to work with teams and lead decision-making processes in a team environment.
* Decisive operations and continuous customer driven improvement leader who can act as a change agent and can energize and empower others while offering inspired, focused leadership in difficult circumstances.
* Excellent track record of customer relationship management.
* Verify Corrective Action Reports and Preventive Action Reports.
* Prepare and maintain all ISO9001 / AS9100 required documentation.
* Train organization on ISO9001 / AS9100 documented procedures.
* Represent company for customer and Regulatory quality audits.
* Review Software Codes and Verification of Test Experience preferred, but not mandatory.
* Prepare for and participate in Reviews of Engineering projects with Customers and Regulatory Authorities.
* Audit and review the Engineering Documents through-out the Engineering development lifecycle.
REQUIRED QUALIFICATIONS:
* Continuous Improvement / RCCA Knowledge is mandatory requirement.
* Previous Aerospace/Defense experience is mandatory - with focus in Electronics, Avionics and Power Distribution.
* Experience and Knowledge in AS9100 Requirements.
* Quality System Lead Auditor Experience.
* Expert knowledge of FAA QMS requirements.
* Strong analytical and decision-making skills.
* Excellent skills in MS Office Suite software.
* 5-7 years' experience in the quality Assurance field as a Quality Manager of similar position
PREFERRED QUALIFICATIONS:
* A&P Certification
* Software Development
* Bachelor"s Degree in a technical field.
If you are interested in this role, please apply via the apply now link provided. Our overriding goal is to provide quality staffing solutions that help people, organizations, and communities succeed. Belcan is a leading provider of qualified personnel to many of the world's most respected enterprises. We offer excellent opportunities for contract, temporary, temp-to-hire, and direct assignments. We are the employer of choice for thousands worldwide. For more information, please visit our website at Belcan.com
EOE/F/M/Disability/Veterans
Location: Tempe , AZ
Minimum Experience (yrs): 5+
Required Education: Bachelor (BA, BS...)
Salary: 110,000.00 /hour
Benefits:
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Employment TypeFull Time
-
Business Analyst
ASM Research, An Accenture Federal Services Company Phoenix, AZ 85067Posted 3 days**Role Description**
Prepares and validates reports and presentations, including dispute metrics, team performance, and topics related to issuer and state performance
+ Prepares and validates reports and presentations, including dispute metrics, team performance, and topics related to issuer and state performance
+ Identifies, documents, and analyzes discrepancies and anomalies within automated data reconciliation and issuer dispute data, including processing disputes
+ Develops a deep understanding of the business rules, and leverages that knowledge to improve processes, recommend solutions, enhance team performance, and drive progression of client objectives
+ Communicates effectively with internal and external clients, including the ability to speak to large audiences and present on webinars
+ Explains complex technical issues in terms that a non-technical person can easily understand
+ Acts as an advisor to management, executives, and stakeholders
+ Takes minutes and tracks questions, deliverables and action items
+ Develops As-Is and To-Be models as part of reengineering projects
**Required Skills & Qualifications**
+ Bachelor’s Degree or equivalent OR 4 years relevant experience in lieu of degree.
+ Experience analyzing data and presenting to stakeholders.
+ Must be a US Citizen or Authorized to work in the US (if not a citizen) and a resident of the US for at least 3 years within the last 5 years.
**Candidates that do not meet the required qualifications will not be considered**
**Preferred Skills & Qualifications**
+ Experience with SQL, Power BI, or other reporting tools
+ Experience in Finance or Health Care
+ Experience with Affordable Care Act
+ Strong analytical capabilities to understand data sets to derive business conclusions while identifying anomalies based on business rules
+ Demonstrated breadth and depth of experience regarding data analysis/reconciliation
+ Ability to thrive in a fast paced, ever changing work environment
+ Demonstrated problem-solving, and critical thinking skills
+ Demonstrated relationship building and self-managing skills
+ Ability to manage and deliver multiple tasks with focus on quality and completeness
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
60,000 - 75,000
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
Employment TypeFull Time
-
Decision Science Analyst I (Mid-Level)
USAA Phoenix, AZ 85067Posted 4 days**Why USAA?**
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
**The Opportunity**
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: **San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO or Tampa, FL** .
Relocation assistance is not available for this position.
**As a Decision Science Analyst I, you will serve as a catalyst in driving strategic insights and actionable recommendations for Life Company leadership, with the goal of helping to re-establish Life Insurance as its flagship product. In this role, you will conduct in-depth analyses to support critical life insurance initiatives, including optimizing the sales funnel, enhancing underwriting processes, and improving member nurturing strategies. Additionally, you will assist in designing and maintaining automated Tableau dashboards to ensure data-driven decision-making across the organization.**
Provide decision support for business areas across the enterprise. Staff in this area will be responsible for applying mathematical and statistical techniques and/or innovative /quantitative analytical approaches to draw conclusions and make 'insight to action' recommendations to answer business objectives and inspire change. The essence of work performed by the Decision Science Analyst involves gathering, manipulating and synthesizing data (e.g., attributes, transactions, behaviors, etc.), models and other relevant information to draw conclusions and make recommendations resulting in implementable strategies.
**What you’ll do:**
+ Leverages intermediate and some advanced business, analytical and technical knowledge to participate in discussions with cross functional teams to understand and collaborate on business objectives and influence solution strategies.
+ Applies advanced analytical techniques to tackle business problems that are typically medium to large scale with impact to current and/or future business strategy.
+ Applies innovative and scientific/quantitative analytical approaches to draw conclusions and make 'insight to action' recommendations to answer the business objective and drive the appropriate change.
+ Translates recommendation into communication materials to optimally present to colleagues for peer review and mid-to-upper-level management.
+ Incorporates visualization techniques to support the relevant points of the analysis and ease the understanding for less technical audiences.
+ Identifies and gathers the relevant and quality data sources required to fully answer and address the problem for the recommended strategy through testing or exploratory data analysis (EDA).
+ Integrates/transforms disparate data sources and determines the appropriate data hygiene techniques to apply.
+ Thoroughly documents assumptions, methodology, validation and testing to facilitate peer reviews and compliance requirements.
+ Understands and embraces emerging technology that can affect the application of scientific methodologies and/or quantitative analytical approaches to problem resolutions.
+ Delivers analysis/findings in a manner that conveys understanding, influences mid to upper-level management, garners support for recommendations, drives business decisions, and influences business strategy.
+ Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
**What you have:**
+ Bachelor's degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline; OR 4 years of related experience in statistics, mathematics or quantitative analytics (in addition to the minimum years of experience required) may be substituted in lieu of degree.
+ 4 years of experience in data/analytics or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance) OR advanced degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline with 2 years’ experience in data/analytics or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance).
+ Demonstrates proficiency in mathematical and statistical techniques and approaches used to drive fact-based decision-making.
+ Intermediate and some advanced knowledge of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems.
**What sets you apart:**
+ Preferred candidates currently pursuing Masters degree in a highly technical or analytical field, such as data analytics, computer information systems, or a related discipline.
+ Proven track record to work independently on sophisticated technical projects, demonstrating strong problem-solving and self-management skills.
+ Experience in SQL, Python, and foundational statistical concepts, with hands-on, daily experience applying these tools to real-world analyses.
+ Proficiency in crafting and developing advanced Tableau reports, including the creation of multifaceted and visually compelling dashboards.
+ Outstanding communication skills, with the ability to translate complex technical analyses into clear, actionable insights for executive stakeholders.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
**What we offer:**
**Compensation** : The salary range for this position is: **$93,770 - $168,790.**
**Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
**Benefits:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
_Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting._
_USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._
**If you are an existing USAA employee, please use the internal career site in OneSource to apply.**
**Please do not type your first and last name in all caps.**
**_Find your purpose. Join our mission._**
USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.
USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.
USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.
California applicants, please review our HR CCPA - Notice at Collection (https://statmcstg.usaa.com/mcontent/static\_assets/Media/enterprise\_hr\_cpra\_notice\_at\_collection.pdf) here.
USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.
Employment TypeFull Time
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