Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.

Advise managers on organizational policy matters, such as equal employment opportunity and sexual harassment, and recommend needed changes.

Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.

Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures.

Represent organization at personnel-related hearings and investigations.

Negotiate bargaining agreements and help interpret labor contracts.

Identify staff vacancies and recruit, interview, and select applicants.

Plan, direct, supervise, and coordinate work activities of subordinates and staff relating to employment, compensation, labor relations, and employee relations.

Prepare personnel forecast to project employment needs.

Provide current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion, and employee benefits.