Educational, Guidance, and Career Counselors and Advisors

WIC Breastfeeding Peer Counselor (part-time) - Mesa

Job Details

Job Location

Adelante Healthcare Mesa - Mesa, AZ

Position Type

Full Time

Education Level

HS Diploma from accredited school

Job Category

Health Care

Description

POSITION SUMMARY

The WIC Breastfeeding Peer Counselor is an amazing role that helps to assists mothers who wish to breastfeed and succeed with their breastfeeding goals, with the goal of breastfeeding individualized for each client to succeed. In this role you will have a chance to connect to the community through outreach and schedule hospitals visits. The position will provide basic breastfeeding information and encouragement to WIC pregnant and breastfeeding mothers .

EXPECTATIONS

Every Adelante Healthcare employee will strive to maximize their performance and contribution to Adelante Healthcare and the community we serve every day. Employees are expected to work in a manner that demonstrates a commitment to quality, patient safety, employee engagement, innovation, and the highest standards of personal integrity, professionalism, and competence.

OUR CORE VALUES

+ Compassion

+ Excellence

+ Integrity

+ Learning

+ Respect

+ Sustainability

Qualifications

ESSENTIAL SKILLS AND EXPERIENCE:

+ High school diploma or GED from an accredited institution

+ Experience with breastfeeding. Must have had success in breastfeeding at least one baby for a least 6 months (does not have to be currently breastfeeding)

+ Certification to perform cardiopulmonary Resuscitation for the Health Care Professional (CPR) and AED through courses that follow the guidelines from the American Heart Association and Red Cross (cognitive and skills evaluations)

+ Valid Level One Fingerprint Clearance Card issued by the Arizona Department of Public Safety for all specialty behavioral health locations

+ Must have reliable transportation

+ Must possess a valid Arizona Driver’s License

+ Bilingual in both English and Spanish strongly preferred

POSITION RESPONSIBILITIES

+ Attend and successfully completes breastfeeding training classes to become a Peer Counselor

+ Receive an assigned caseload of WIC mothers and makes routine and periodic contacts with all mothers assigned.

+ Give basic, accurate, and up to date breastfeeding support and education to new mothers, including telling them about the benefits of breastfeeding, overcoming common barriers, and getting a good start with breastfeeding

+ Counsel WIC pregnant and breastfeeding mothers by telephone, the WIC clinic, and/or hospital visits at scheduled intervals determined by the Breastfeeding Peer Counselor Supervisor

+ Flexible work schedule, determined by community supervisors and Breastfeeding Coordinator

+ Show respect to each mother by keeping her information strictly confidential

+ Keep accurate records of all contacts made with WIC mothers

+ Attend and assists with prenatal classes and breastfeeding support groups

+ Attend monthly staff meetings and breastfeeding conferences/workshops as appropriate

+ Read assigned books and materials on breastfeeding that are provided by the Breastfeeding Peer Counselor Supervisor and displays an understanding of the concepts presented in those materials

+ May assist WIC staff in promoting breastfeeding peer counseling through special projects and duties as assigned

+ Must be able to embrace differences among people and able to interact with internal staff as well as external contacts in a culturally competent and respectful manner

+ Promote positive patient/guest relation in accordance with Adelante Healthcare and ADHS WIC policies, providing a high level of quality in personal attention and service to patients and visitors

+ Float/Travel to multiple locations as needed or requested

+ Must be able to work a set schedule

NONESSENTIAL SKILLS AND EXPERIENCE:

Additional Duties and Responsibilities

+ Other duties as requested or assigned

Patient-Centered Medical Home (PCMH)

All employees are responsible for promoting and participating in interdisciplinary communication and collaboration to enhance the delivery of quality across the health care system. Employees should maintain an environment which supports and engages patients and co-workers in a caring team-based model to promote wellness and improve health outcomes.

Adherence to Compliance and Code of Conduct

All employees are required to comply with Adelante Healthcare’s written standards, including its Compliance Program and Standards of Conduct, policies and procedures and reporting of any conduct that potentially violates Adelante’s legal or compliance requirements. Such compliance will be an element considered as part of the regular performance evaluation.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical demands: While performing the duties of this job, the employee may be required to sit for long periods of time, is required to stand, walk, use hands to handle or feel objects, tools or controls; reach with hands and arms; climb steps/stairs; balance; stoop, kneel, crouch or crawl; talk or hear; smell; manage stress as it relates to essential job functions. The employee must frequently lift and/or move up to 25 pounds without assistance and may occasionally be required to lift or move up to 50 pounds with assistance. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time when traveling to various clinic sites. The noise level in the work environment is usually moderate. The employee may be subject to health hazards (contagious diseases, blood borne pathogens, etc.) when working in the clinic area.

In any organization or job, changes take place over time. Although an effort will be made to keep job-related information current, this is not an all-inclusive list of job responsibilities. Adelante Healthcare, Inc. reserves the right to revise or change job duties and responsibilities as the business need arises. In compliance withEEOC 29 CFR part 1630, if the essential functions of this position cannot be performed in a satisfactory manner by the employee, further accommodations shall be made if it does not constitute undue hardships upon this organization.

**Primary City/State:**

Phoenix, Arizona

**Department Name:**

Post-Heart Trans-Hosp

**Work Shift:**

Day

**Job Category:**

Revenue Cycle

Banner University Medical Center Transplant Institute is Arizona’s most experienced transplant center, providing comprehensive care to adult patients in pre and post-transplant acute clinics for heart, lung, liver, and kidney/pancreas transplant, as well as, long term follow up on the transplant recipient. As part of the Banner Health Academic Medical Division we offer Transplant Services in Phoenix and Tucson, AZ. Our Transplant Institute prides itself on delivering compassionate, quality care to our patients and families leading to successful, optimal outcomes.

As the Patient Financial Specialist for the Heart Transplant team, you will have the opportunity to work in a fast paced, multidisciplinary team. In this role, you will be assessing the suitability from a financial perspective of patients considered for therapy, act as a liaison with insurance to obtain authorizations for evaluation, listing and post-transplant services.

This is a full time opportunity. Hours are Monday through Friday, 7AM to 3:30PM.

University Medical Center Phoenix is a nationally recognized academic medical center. The world-class hospital is focused on coordinated clinical care, expanded research activities and nurturing future generations of highly trained medical professionals. Our commitment to nursing excellence has enabled us to achieve Magnet™ recognition by the American Nurses Credentialing Center. The Phoenix campus, long known for excellent patient care, has over 730 licensed beds, several unique specialty units and is the new home for medical discoveries, thanks to our collaboration with the University of Arizona College of Medicine - Phoenix. Additionally, the campus responsibilities include fully integrated multi-specialty and sub-specialty clinics.

POSITION SUMMARY

This position is a UNOS required role as part of the multidisciplinary team that covers all aspects of patient care throughout their evaluation, transplant and post-op care. This position is responsible for verifying patient insurance coverage specific to solid organ trasplant, determining eligibility for financial assistance programs, counseling patients and their family members and communicating with insurance companies and financial aid organizations to secure payment for transplant-related procedures. The position works closely with transplant physicians, social workers, and other healthcare professionals to ensure that patients receive the financial support they need to undergo life-saving transplant surgeries. Additionally, the position partners with hospital billing and reimbursement teams to ensure accurate billing and payment on transplant claims.

CORE FUNCTIONS

1. Acts as an advocate and educator to potential transplant candidates, living donors, caregivers, and family to provide support and anticipate the financial need from the start of evaluation testing through maintaining their transplanted organ post-transplant for the life of their organ. Identifies and anticipates gaps in insurance coverage and identifies resources to bridge those gaps, including pharmacy assistance programs or services and medically necessary services.

2. Performs pre-registration/registration processes. Ensures that all systems have accurate and complete information regarding insurance and billing for transplant vs non-transplant related services. Distinguishes the plan codes for the transplant coverage and the billing process related to each transplant contract. Reviews incoming referrals to the transplant programs to verify that their insurance coverage will adequately cover their care including organ acquisition fees, provider fees, and post-transplant medications. Verifies in/out-of-network coverage and center of excellence requirements with the payer. Obtains minimum requirements of payer to request authorizations for all phases of transplant care.

3. Obtains authorization for all pre-transplant testing, consults, annual testing, transplant procedure and post-transplant care that are required to determine transplant candidacy. Works with insurance case managers to extend authorizations as needed.

4. Counsels every transplant candidate and their caregivers to explain insurance benefits and potential out of pocket costs for the evaluation and waitlist testing as well as for the transplant procedure and post-care including medication coverage and cost. Explains the CMS ESRD coverage for kidney patients with chronic kidney disease including coordination of benefits, Medicare Advantage options and termination of ESRD eligibility.

5. Attends weekly Transplant rounds and selection committee meetings with the full multidisciplinary team to present on patient financial candidacy, risk factors and coverage for additional services. Works with the patient, their insurance, Social Work, and other charitable organizations to mitigate severe financial risk factors that could prohibit transplant.

6. Reports admission for transplant surgery to insurance case managers and documents authorization in all applicable billing systems. Additionally, reports discharge from the hospital after organ transplant to secure post-transplant care authorization. Documents in multiple EMR and billing systems to ensure that the information is available to all involved team members.

7. May provide leadership and training to other members of the financial team and serves as a resource for internal and external customers.

8. Acts as a liaison between patient/PFS department/payer to enhance account receivables performance, resolve outstanding issues and/or patient concerns, and to maximize service excellence.

9. Works independently under general supervision, leads and follows structured work routines. Works in a fast paced, multi-task environment with high volume and immediacy needs requiring independent decision making and sound judgment to prioritize work and ensure appropriateness and timeliness of each patient’s care. This position is an integral part of the care team, as they serve as the primary contact for all financial aspects of the patient’s care, both for internal and external customers. Internal customers include all levels of the clinical care team, as well as other administrative support positions throughout the facility and organization. External customers include patients and their families, physician office staff and third-party payors.

MINIMUM QUALIFICATIONS

Requires knowledge as typically obtained through an associate’s degree, with a focus in healthcare administration or finance.

Requires knowledge of medical terminology and an understanding of all common insurance and payor types, authorization requirements and alternative financial resources as typically obtained through a minimum of three years of diversified experience in a hospital Patient Registration/Financial Services setting.

Requires understanding of Banner’s transplant contracts and CMS coverage rules for transplant and organ donation. Requires understanding of the billing process including the systems Banner utilizes for registration and billing for facility and provider claims. This position requires the ability to retain large amounts of changing payor information/knowledge crucial to attaining reimbursement for the services provided.

Ability to complete required tasks while maintaining a big picture view of the patient’s transplant process and understanding how each part of the multidisciplinary team may be impacted to provide a full circle of care to every aspect of the patient’s needs.

Must have highly developed interpersonal, communications and human relations skills. Must also possess accurate and efficient keyboarding skills, strong organizational and time management skills and flexibility in responding to multiple demands. This role requires critical thinking and decision making to avoid and/or resolve denials, financial hardships, or insufficient coverage for medically necessary treatment.

PREFERRED QUALIFICATIONS

Bachelor’s degree in healthcare administration or finance preferred. Prior experience as a financial counselor preferred.

Additional related education and/or experience preferred.

**EEO Statement:**

EEO/Female/Minority/Disability/Veterans (https://www.bannerhealth.com/careers/eeo)

Our organization supports a drug-free work environment.

**Privacy Policy:**

Privacy Policy (https://www.bannerhealth.com/about/legal-notices/privacy)

EOE/Female/Minority/Disability/Veterans

Banner Health supports a drug-free work environment.

Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability

**$2,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS**

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together.**

As an **ER Patient Registrar,** we are often the first point of contact for our patients and their families. As such we value representing an important first impression. Our professionalism, expertise and dedication help ensure that our patients receive the quality of care they need. We are diligent in obtaining complete and accurate insurance and demographic information in a timely manner, this enable us to provide high quality, compassionate health care service to all who need them, regardless of their ability to pay.

**Hours:** Thurs 12p-6p, Fri-Sun 6a-6p

**Location:** 7300 North 99 th Avenue Glendale, Arizona. (This position may occasionally travel to or work from other local locations on an on-call/as-needed basis.)

**Primary Responsibilities:**

+ Maintains up-to-date knowledge of specific registration requirements for all areas, including but not limited to: Main Admitting, OP Registration, ED Registration, Maternity, and Rehabilitation units

+ Ensures complete, accurate and timely entry of demographic information into the ADT system at the time of registration

+ Properly identifies the patient to ensure medical record numbers are not duplicated

+ Responsible for reviewing assigned accounts to ensure accuracy and required documentation is obtained and complete

+ Meet CMS billing requirements for the completion of the MSP, issuance of the Important Message from Medicare, issuance of the Observation Notice, and other requirements, as applicable and documenting completion within the hospital’s information system for regulatory compliance and audit purposes

+ Collects and enters required data into the ADT system with emphasis on accuracy of demographic and financial information in order to ensure appropriate reimbursement

+ Carefully reviews all information entered in ADT on pre-registered accounts

+ Verifies all information with patient at time of registration; corrects any errors identified

+ Identifies all forms requiring patient/guarantor signature and obtains signatures

+ Ensures all required documents are scanned into the appropriate system(s)

+ Identifies all appropriate printed material hand-outs for the patient and provides them to the patient/guarantor (Patient Rights and Responsibilities, HIPAA Privacy Act notification, Advance Directive, etc.)

+ Follows “downtime” procedures by manually entering patient information; identifying patient’s MRN in the MPI database, assigning a financial number; and, accurately entering all information when the ADT system is live

+ Follows EMTALA-compliant registration steps for both Emergency Department and Labor and Delivery areas

+ Assesses self-pay patients for presumptive eligibility and when appropriate initiates the process

+ In the Emergency Department follows protocol for special cases, including but not limited to 5150, Sexual Assault Response Team (SART), Domestic Violence patients, Child Protective Services, incarcerated patients, Worker Compensation patients, auto accidents, animal bite reporting, etc. as required

+ Monitors and addresses tasks associated with the Mede/Analytics PAI tool

+ Follows approved scripting, verifies insurance benefits on all patients registered daily by using electronic verification systems or by contacting payers directly to determine the level of insurance coverage

+ Thoroughly and accurately documents insurance verification information in the ADT system, identifying deductibles, copayments, coinsurance, and policy limitations

+ Obtains referral, authorization and pre-certification information; documents this information in the ADT system and submits notices of admission when necessary

+ Verifies medical necessity check has been completed for outpatient services. If not completed and only when appropriate, uses technology tool to complete medical necessity check and/or notifies patient that an ABN will need to be signed

+ Identifies payer requirements for medical necessity

+ Verifies patient liabilities with payers, calculates patient’s payment, and requests payment at the time of registration

+ Identifies any outstanding balance due from previous visits, notifies patient and requests patient payment

+ Sets up payment plans for patients who cannot pay their entire current copayment and/or past balance in one payment

+ Thoroughly and accurately documents the conversation with the patient regarding financial liabilities and agreement to pay

+ When collecting patient payments, follows department policy and procedure regarding applying payment to the patient’s account and providing a receipt for payment

+ Clarifies division of financial responsibility if payment for services is split between a medical group and an insurance company. Ensures this information is clearly documented in the ADT system

+ When necessary, escalates accounts to appropriate Patient Registration leadership staff, based on outcomes of the verification process and patient’s ability to pay

**What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:**

+ Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays

+ Medical Plan options along with participation in a Health Spending Account or a Health Saving account

+ Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage

+ 401(k) Savings Plan, Employee Stock Purchase Plan

+ Education Reimbursement

+ Employee Discounts

+ Employee Assistance Program

+ Employee Referral Bonus Program

+ Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

+ More information can be downloaded at: http://uhg.hr/uhgbenefits

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

**Required Qualifications:**

+ High School Diploma / GED (or higher)

+ 1+ years of customer service experience

+ 1+ years of experience with requesting and processing financial payments

+ Beginner level of proficiency working with computers/data entry

**Preferred Qualifications:**

+ 1+ years of experience working in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related roles

+ General understanding of insurance policies and procedures

+ Working knowledge of medical terminology

+ Able to perform basic mathematics for payment calculation

**Soft Skills:**

+ Excellent interpersonal, communication and customer service skills

****PLEASE NOTE** The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.**

_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission._

_Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law._

_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._

\#RPO, #RED

**$2,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS**

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together.**

The **Patient Access Specialist (Financial Counselor)** functions as an integral member of the team and is the first point of contact for all persons inquiring about the provider’s practice. The primary role is to organize the practice’s daily activities and paperwork.

This position is Per Diem and will work on an as needed basis. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours. Schedule will be given at the time of hire, subject to business needs. It may be necessary, given the business need, to work occasional overtime. Our office is located at 1955 W FRYE RD Chandler, AZ.

**Schedule** : Friday 8:00 - 4:30pm with varying weekend day shifts

**Primary Responsibilities:**

+ Verifies insurance eligibility and benefits on all assigned accounts using electronic verification systems or by contacting payers directly to determine level of insurance coverage. When contacting payers directly, utilizes approved scripting

+ Obtains referral, authorization and pre-certification information and documents this information in system

+ Identifies outstanding balances from patient’s previous visits and attempts to collect any amount due

+ Trains staff on computer systems, new processes, payer updates and assigned reporting

+ Functions as a superuser for primary computer systems

+ Proactively identifies and leads department process improvement opportunities

+ Works on Special Projects as needed

+ Performs the duties of a Patient Access Representative

+ Maintains up-to-date knowledge of specific admission, registration, and pre-registration requirements for all areas

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

**Required Qualifications:**

+ High School Diploma/GED (or higher)

+ 2+ years of customer service experience such as in a hospital, office setting, customer service setting, or phone support role

+ 1+ years of electronic health record experience

+ Must be 18 years of age OR older

+ Ability to work 100% onsite at 1955 W FRYE RD, Chandler, AZ

**Preferred Qualifications:**

+ 1+ years of experience with prior authorizations

+ Experience with Microsoft Office products

+ Experience in a Hospital Patient Registration Department, Physician office or any medical setting

+ Working knowledge of medical terminology

+ Understanding of insurance policies and procedures

+ Experience in insurance reimbursement and financial verification

+ Ability to perform basic mathematics for financial payments

+ Experience in requesting and processing financial payments

**Soft Skills:**

+ Strong interpersonal, communication and customer service skills

**Physical and Work Environment:**

+ Standing for long periods of time (10 to 12 hours) while using a workstation on wheels and phone/headset

****PLEASE NOTE** The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.**

The salary range for this role is $16.88 to $33.22 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission._

_Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law._

_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._

\#RPO #RED

**Primary City/State:**

Phoenix, Arizona

**Department Name:**

WIS-Post Partum-Hosp

**Work Shift:**

Day

**Job Category:**

Administrative Services

Find your path in health care. We want to change the lives of those in our care – and the people who choose to take on this challenge. If you’re ready to change lives, we want to hear from you.

Banner Estrella Medical Center, a magnet designated hospital, is located near Loop 101 and Thomas Road in West Phoenix, proudly serves the West Valley, spanning over 15 zip codes. In joining our team, you will be part of a closely-knit Women and Infant’s Department that continually delivers outstanding, safe, and high-quality care to our mothers, their family, and our littlest patients. Our 36 bed Postpartum unit, provides compassionate care for mother and baby during their inpatient stay. This department collaborates with many professional disciplines to ensure safe effective patient care to achieve our excellent patient outcomes. Our Postpartum nurses educate and assist new mothers with physical and emotional needs during the postpartum period. Our unit has made contributions towards the nursing profession by sharing our knowledge, findings, and expertise through many avenues such as national nursing conferences. Do you have what it takes to be part of our team? Bring your talent and passion for postpartum patient care to Banner Estrella Medical Center!

As a Birth Registrar, you will be responsible for assisting new parents in completing the Birth Certificate packets for their new arrivals! You will be assisting in completion of these packets by compiling health history, prenatal care information and education resources. This role is perfect for those who possess excellent customer service skills combined with great ability to multitask and pay attention to detail. **Qualified candidates must be flexible to start as early as 6:00am and as late as 10am (days and times will vary). Must be available to work Mon-Sun. This is a full time position with 32 hours per week. Bilingual candidates are highly considered.**

Banner Estrella Medical Center is a 317-bed acute care hospital providing a full range of health care services to the fast growing communities of west Phoenix. Opened in 2005, this is an innovative, fully electronic facility that features electronic medical records, computerized physician order entry, digital radiography, sophisticated ICU monitoring and much more. In fact, we've been named one of the "ten most innovative hospitals in the country" by Newsweek Magazine and are recognized by U.S. News and World Report as one of Phoenix's Best Hospitals. The hospital is also designed to provide a soothing, healing atmosphere for both patients and their family members. We encourage the use of such therapies as pet therapy, aromatherapy, spiritual care and Reiki Therapy.

POSITION SUMMARY

This position is responsible for completing birth certificates as required by the state using the electronic birth certificate programs. The position is also responsible for completing paternity affidavits, fetal death certificates, death certificates, and maintaining pertinent hospital records. Notarizes documents as needed.

CORE FUNCTIONS

1. Interviews parents and reviews medical record to correct information for birth/death certificates or paternity.

2. Educates parents on state vital statistic legalities and processes with regards to birth, death, social security and paternity.

3. Records birth and death certificates and reports per state guidelines.

4. Notarizes and records documents following Arizona state laws.

5. Assists parent in accurately completing paternity affidavits assuring compliance with Arizona state laws.

6. Maintains accurate hospital records (i.e. birth certificate worksheets, baby name up-dates).

7. Customers are patients, family members, physicians, other BHS staff, representatives from the State office, and other hospitals.

MINIMUM QUALIFICATIONS

High school diploma/GED or equivalent working knowledge. Must have basic computer skills. Good written communication, organizational skills and be detailed oriented.

PREFERRED QUALIFICATIONS

Medical terminology. Bilingual (English/Spanish) strongly preferred.

Additional related education and/or experience preferred.

**EEO Statement:**

EEO/Female/Minority/Disability/Veterans (https://www.bannerhealth.com/careers/eeo)

Our organization supports a drug-free work environment.

**Privacy Policy:**

Privacy Policy (https://www.bannerhealth.com/about/legal-notices/privacy)

EOE/Female/Minority/Disability/Veterans

Banner Health supports a drug-free work environment.

Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability

**$29.18 per hour**

At **CoreCivic** , we do more than manage inmates, we care for people. CoreCivic is currently seeking **Treatment Counselor** who has a passion for making lasting changes in the lives of offenders, as we set the standards of care in the industry.

The successful candidate should be able to perform ALL of the following functions at a pace and level of performance consistent with the actual job performance requirements.

i. Interviews and assesses prospective program participants, and gathers data using appropriate screening and assessment instruments. Establishes rapport with participants and determines individual and group needs based on results of screening and assessment instruments and other collateral sources.

ii. Facilitates individual and group treatment interventions, in accordance with CoreCivic partner agencies, and prevailing state regulations, statutes, policies and procedures. Uses standardized offender assessment information in developing treatment plans or specific programs.

iii. Facilitates participant engagement in the treatment process, promoting positive attitudes, skills, coping mechanisms to encourage on-going recovery. Plans participant incentives and uses appropriate therapeutic tools to manage behavioral issues or concerns.

iv. Maintains the confidentiality of clinical files for each participant to include, but not limited to, intake documents, assessment(s), and interview(s), treatment plan, treatment plan reviews, progress notes, discharge summary, and referrals, according to written protocols and in compliance with prevailing laws and regulation(s).

v. Documents and tracks treatment plans, monitors inmate progress and reviews status of inmates/residents to verify that treatment and therapeutic programs are completed.

**Qualifications:**

+ Graduate from an accredited college or university with a Bachelor's degree in Psychology, Counseling, Social Work or a closely related field is required.

+ One (1) year of experience in the mental health or substance use counseling field is required.

+ Additional qualifying experience may be substituted for the educational requirement on a year-for-year basis.

+ Where applicable, must possess appropriate licensure/certification.

+ A valid driver's license is required.

+ Minimum age requirement: Must be at least 18 years of age.

_CoreCivic is a Drug-Free Workplace & EOE including Disability/Veteran._

Field Experience Counselor - Online Division - Grand Canyon University

Click Here to

Apply Online

Job Description

Come Grow With Us

Grand Canyon Education (GCE) is a rapidly growing educational service company that has long been an industry leader in providing educational, operational and technological support services to the post-secondary education sector. Formerly part of Grand Canyon University (GCU), GCE still works closely with GCU to benefit thousands of students, families and the local inner-city community. We put people first, drive innovation, and do good in the community that we live and work in.

Join us at Grand Canyon Education's College of Education and begin a career in helping Education students succeed as a Field Experience Counselor to coordinate key aspects of practicum activities. This position acts as a liaison to faculty members and students by performing the below duties.

Who you are:

You are a self-motivated person who is passionate about the power of education. Over the years, you’ve demonstrated success in customer service and account management. You aren’t afraid to hustle to make it happen for your students and team.

As a Field Experience Counselor, a typical week might include the following:

+ Collects and tracks immunization and health and safety documentation required for practicum rotations.

+ Ensures students meet all required deadlines and notifies appropriate parties of non-compliance.

+ Communicates to students and faculty before documentation expires or a file becomes out of date.

+ Assists with placement of students in practicum rotations, including monitoring site issues.

+ Handles high volume of outbound and inbound student calls while meeting GCU customer service standards.

+ Establishes rapport and relationships with students.

+ Encourages students to ensure they are on track with meeting practicum requirements.

+ Works as part of a high-performance team and encourages and supports other team members.

+ Handles multiple priorities and tasks in an effective and efficient manner.

The role might be right for you if you have:

+ Bachelor’s degree preferred; candidates that have relative work experience will be considered.

+ 6 months related professional experience in higher education preferred.

+ A combination of education and relevant work experience may be substituted.

+ Ability to effectively present information and respond to questions from managers, students, and the general public.

+ Ability to handle a high-volume of inbound/outbound calls effectively.

+ Strong skills in Microsoft Office Suite.

+ Provide a positive example to students by supporting the University’s Doctrinal Statement, Ethical Position Statement and Mission of Grand Canyon University

What we’ll offer in return:

+ A career where your work makes a difference in students’ lives.

+ Opportunity to work from home

+ Ongoing professional development and growth.

+ Outstanding benefits and work perks.

+ Generous PTO starting at 20 business day per year, 11.5 paid Holidays, and Tuition Benefits.

+ Collaborative and supportive work environment...and more!

Starting salary is $38,000 per year; however this role offers a tenure-based compensation plan which includes annual increases.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online (https://gcu.wd1.myworkdayjobs.com/en-US/GCE/job/AZ-Phoenix/Field-Experience-Counselor---Online-Division---Grand-Canyon-University\_R000059077)

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Field Experience Counselor - Online Division - Grand Canyon University

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Job Description

*Must reside in the Phoenix Metropolitan area*

Grand Canyon Education (GCE) is a rapidly growing educational service company that has long been an industry leader in providing educational, operational and technological support services to the post-secondary education sector. Formerly part of Grand Canyon University (GCU), GCE still works closely with GCU to benefit thousands of students, families and the local inner-city community. We put people first, drive innovation, and do good in the community that we live and work in.

Join us at Grand Canyon Education's College of Education and begin a career in helping Education students succeed as a Field Experience Counselor to coordinate key aspects of practicum activities. This position acts as a liaison to faculty members and students by performing the below duties.

Who you are:

You are a self-motivated person who is passionate about the power of education. Over the years, you’ve demonstrated success in customer service and account management. You aren’t afraid to hustle to make it happen for your students and team.

As a Field Experience Counselor, a typical week might include the following:

+ Collects and tracks immunization and health and safety documentation required for practicum rotations.

+ Ensures students meet all required deadlines and notifies appropriate parties of non-compliance.

+ Communicates to students and faculty before documentation expires or a file becomes out of date.

+ Assists with placement of students in practicum rotations, including monitoring site issues.

+ Handles high volume of outbound and inbound student calls while meeting GCU customer service standards.

+ Establishes rapport and relationships with students.

+ Encourages students to ensure they are on track with meeting practicum requirements.

+ Works as part of a high-performance team and encourages and supports other team members.

+ Handles multiple priorities and tasks in an effective and efficient manner.

The role might be right for you if you have:

+ Bachelor’s degree preferred; candidates that have relative work experience will be considered.

+ 6 months related professional experience in higher education preferred.

+ A combination of education and relevant work experience may be substituted.

+ Ability to effectively present information and respond to questions from managers, students, and the general public.

+ Ability to handle a high-volume of inbound/outbound calls effectively.

+ Strong skills in Microsoft Office Suite.

+ Provide a positive example to students by supporting the University’s Doctrinal Statement, Ethical Position Statement and Mission of Grand Canyon University

What we’ll offer in return:

+ A career where your work makes a difference in students’ lives.

+ Opportunity to work from home

+ Ongoing professional development and growth.

+ Outstanding benefits and work perks.

+ Generous PTO starting at 20 business day per year, 11.5 paid Holidays, and Tuition Benefits.

+ Collaborative and supportive work environment...and more!

Starting salary is $38,000 per year; however this role offers a tenure-based compensation plan which includes annual increases.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online (https://gcu.wd1.myworkdayjobs.com/en-US/GCE/job/AZ-Phoenix/Field-Experience-Counselor---Online-Division---Grand-Canyon-University\_R000059080)

Click Here to

Apply Online

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

**Position Summary**

**Fully remote in the USA.**

**Shift: Sunday-Wednesday 12:00 PM-10:30 PM EST**

**Position Summary**

+ Responsible for provision of telephone-based assessment, triage, consultation, counseling and informational services, delivered in a call center environment using a variety of advanced clinical assessments, motivational Interviewing and solution focused/short-term problem resolution.

+ Provides risk, substance abuse and mental health assessments to develop immediate action/safety plans based on level of urgency.

+ Has an understanding of various levels of care (mental health and substance use) to aid in appropriate recommendation of care based on the assessment of need.

+ Has an excellent ability to join with and collaborate with a member to understand their needs and be in alignment with the member’s theory of change.

+ Provides information to members regarding mental health, substance abuse, community treatment, and related mental health programs to assist members with linkage to resources to aid in the alleviation of stressors.

+ Collaborates with team of professionals in a way that supports a positive clinical outcome and continuity of care for all members.

+ Requires use of multitasking skills to type/document while also using other tools to assist with call handing while speaking with members.

+ Position protects the confidentiality of member information and adheres to enterprise, EAP policies regarding confidentiality.

+ Position maintains accurate and complete documentation of required information that meets risk management and regulatory requirements.

+ Position maintains current independent behavioral health license in good standing in the state where they reside, seeking professional development and meeting all state licensure requirements.

+ Holiday work is expected.

+ -Schedules may be adjusted based on business need.

**Required Qualifications**

+ 1+ year of crisis intervention skills required

+ Valid unrestricted independent professional behavioral health clinical license to practice per state regulations in the state they reside in/ one or more or equivalent is required: LPC, LMFT, LCSW, LMHC, LCMHC, LICSW, LISW, Clinical Psychologist.

**Preferred Qualifications**

+ 1+ years of EAP, Behavioral Health or Social Services experience

+ Experience working with diverse populations

+ Familiarity with brief therapy models and Motivational Interviewing

+ Call Center work experience preferred

+ Ability to establish and maintain rapport quickly to develop a high level of customer trust

+ Experience in facilitating patient/client positive behavior change

+ Strong computer and literacy skills

+ 24x7x365 call center coverage needed, holiday coverage may be required

+ Experience in handling mental health, psychiatric care, family situations and relationship concerns preferred

**Education**

Master’s Degree in behavioral health counseling profession

**Pay Range**

The typical pay range for this role is:

$54,095.60 - $116,760.80

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit Benefits | CVS Health (https://jobs.cvshealth.com/us/en/benefits)

We anticipate the application window for this opening will close on: 01/31/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

**Primary City/State:**

Glendale, Arizona

**Department Name:**

OP Thrpy-Behavorial-Hosp

**Work Shift:**

Day

**Job Category:**

Clinical Care

Bring your passion for Behavioral Health to **Banner Thunderbird Medical Center!** This role will care for a wide range of different mental health diagnoses.

**This position is for a Part Time Dayshift position Monday, Wednesday, and Thursday 1:00pm-9:00pm.** Our focus is on children and adults dealing with mental health and/or chemical dependence issues who voluntarily seek help.

Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life.

Banner Health’s premier West Valley Level I Trauma for adults and Tertiary Care destination for all ages. Banner Thunderbird Medical Center (BTMC) and Banner Children’s Hospital at Thunderbird provide a preferred destination for surgical, oncological, cardiovascular, neuroscience, orthopedic, pediatric, and women and infant services achieved through best-in-class 5-star CMS rating to provide patients with high quality, safe care for the best possible experience. Our campus is one of the largest campuses in the Banner network with over 3000 employees. BTMC was voted Best of the Best in 2023 by Banner Health out of 30 hospitals. This is the most prestigious award one of our largest hospitals can receive for consistently meeting our annual targets. If you would like to contribute to truly leading edge caring, we invite you to bring your experience and skills to Banner Thunderbird.

POSITION SUMMARY

This position provides clinical assessment and psychotherapy services for defined patient population. Services are provided to patients, families and/or groups and may be in both inpatient, residential, and outpatient settings. Position provides treatment in one or more of the following areas: substance abuse, emotional and behavioral issues, eating disorders and other mental disorders as outlined in the "Diagnostic and Statistical Manual of Mental Disorders" (DSM).

CORE FUNCTIONS

1. Provides assessment and direct psychotherapy to individuals, families, and groups. Coordinates all aspects of patient care from admission to discharge, interacting with the physician and other members of the clinical treatment team to provide quality patient care. Must be independently licensed in Arizona to bill out appropriate CPT codes for independently license clinicians.

2. Provides education and orientation for patients, families and others to assigned treatment program to aid in therapeutic process. Collaborates with the patient in the development of a written treatment plan. Includes patient and family involvement in assessment, treatment, education and discharge planning.

3. Monitors patients on an ongoing basis to continually assess needs and facilitate treatment and interventions. Documents clinical assessment, diagnosis, treatment plan, diagnostic summaries, and progress charting in a timely manner to assure comprehensive and quality patient care.

4. Actively participates as member of the multidisciplinary treatment team and maintains effective working relationships with physicians and peers.

5. May provide clinical updates to representatives of managed care to assure coordination and reimbursement of treatments services. May conduct cognitive testing and document results.

6. Coordinates with community-based providers to assure optimal levels of care post discharge and to maximize treatment outcomes.

7. Provides critical assessments and appropriate treatment plan; Manages and provides direct care of patients in behavioral health treatment program (may be specialty area or across disciplines). Monitors, reassesses and documents treatment programs. Interacts with patients, families, groups, all levels of clinical staff in assigned program, physicians. External contacts include managed care providers, community resources, and referral agencies.

8. May provide indirect supervision to associate level therapists to support the process of becoming independently licensed. This may include weekly supervision and appropriate documentation.

9. May be required to review and sign off on clinical documentation, such as treatment plans and assessments from non-licensed staff within 72 business hours of completion.

MINIMUM QUALIFICATIONS

Requires a Master's degree in counseling, behavioral health, or a related human services field, or educational requirement as mandated by state board in order to maintain licensure in field of specialty.

Behavioral Health Licensure is required in field of specialty as mandated by state board or regulatory agency. Depending on area of focus, may require a License in Clinical Social Work (LCSW) as mandated by state board.

Requires a proficiency level typically achieved with 2 years experience in a behavioral health setting. Requires ability to work with a diverse population along with interpersonal skills and knowledge required in treating patients in area of assigned specialty.

Employees working at BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working at Banner Behavioral Health Hospital or BTMC Behavioral must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

PREFERRED QUALIFICATIONS

Additional related education and/or experience preferred.

**EEO Statement:**

EEO/Female/Minority/Disability/Veterans (https://www.bannerhealth.com/careers/eeo)

Our organization supports a drug-free work environment.

**Privacy Policy:**

Privacy Policy (https://www.bannerhealth.com/about/legal-notices/privacy)

EOE/Female/Minority/Disability/Veterans

Banner Health supports a drug-free work environment.

Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability