Mcccd pipelineaz com

Behavioral Science and Human Services

Educational, Guidance, School, and Vocational Counselors

Counsel individuals and provide group educational and vocational guidance services.

Salary Breakdown

Educational, Guidance, School, and Vocational Counselors

Average

$52,190

ANNUAL

$25.09

HOURLY

Entry Level

$33,960

ANNUAL

$16.33

HOURLY

Mid Level

$53,700

ANNUAL

$25.82

HOURLY

Expert Level

$73,440

ANNUAL

$35.31

HOURLY


Program Recommendations

Educational, Guidance, School, and Vocational Counselors

Chandler-Gilbert Community College (MCCCD)

Associate in Arts, Emphasis in Sociology

Education

Associate's Degree

Estrella Mountain Community College (MCCCD)

Associate in Arts, Emphasis in Sociology

Education

Associate's Degree

Glendale Community College (MCCCD)

Associate in Arts, Emphasis in Sociology

Education

Associate's Degree

Gateway Community College (MCCCD)

Associate in Arts, Emphasis in Sociology

Education

Associate's Degree

Phoenix College (MCCCD)

Associate in Arts, Emphasis in Sociology

Education

Associate's Degree

Paradise Valley Community College (MCCCD)

Associate in Arts, Emphasis in Sociology

Education

Associate's Degree


Current Available

Educational, Guidance, School, and Vocational Counselors

127

Current Available Jobs


Top Expected Tasks

Educational, Guidance, School, and Vocational Counselors


Knowledge, Skills & Abilities

Educational, Guidance, School, and Vocational Counselors

Common knowledge, skills & abilities needed to get a foot in the door.

KNOWLEDGE

Psychology

KNOWLEDGE

Therapy and Counseling

KNOWLEDGE

English Language

KNOWLEDGE

Education and Training

KNOWLEDGE

Customer and Personal Service

SKILL

Active Listening

SKILL

Speaking

SKILL

Reading Comprehension

SKILL

Social Perceptiveness

SKILL

Writing

ABILITY

Oral Expression

ABILITY

Oral Comprehension

ABILITY

Written Comprehension

ABILITY

Written Expression

ABILITY

Problem Sensitivity


Job Opportunities

Educational, Guidance, School, and Vocational Counselors

  • Vocation Rehab Counselor
    Veterans Benefits Administration    Tucson, AZ 85702
     Posted 1 day    

    Summary Vocational Rehabilitation Counselors (VRCs) provide and coordinate a wide range of rehabilitation, counseling, and case management services to disabled veterans and other eligible individuals. The primary emphasis of the Chapter 31 Vocational Rehabilitation Program is on achieving an employment outcome for the veteran. Responsibilities Specific duties include: Performs initial evaluations, transferable work skills analysis, employability assessments, entitlement determinations Conducts rehabilitation planning, problem-solving counseling, adjustment counseling, case documentation, administration and interpretation of vocational testing Provides individual and group counseling sessions to provide information and assistance with the program Assists veteran in exploring and identifying rehabilitation needs, goals and objectives Makes recommendations and referrals to other sources when veterans are determined to be ineligible for services Provides case management services including coordination of all rehabilitation services, employment services, documentation of progress and adjustment, and maintenance of case records according to VA regulations Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. The grade progression for this position is GS-0, GS-11, GS-12. Work Schedule: Full time, Monday through Friday Compressed/Flexible: Available Telework: Available Virtual: This is not a virtual position. Position Description/PD#: Vocation Rehab Counselor; 38544A, 38543A, 38542A Relocation/Recruitment Incentives: Not Authorized. Financial Disclosure Report: Required. Requirements Conditions of Employment Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement:10/11/2022. 1. TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. For a GS-9 position you must have served 52 weeks at the GS-7 level. For a GS-11 position you must have served 52 weeks at the GS-9 level. For a GS-12 position you must have served 52 weeks at the GS-11 level. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. Your SF-50 reflecting when you entered your highest grade (e.g. Promotion, WGI.) in order to verify time-in-grade requirements. 2. EDUCATION REQUIREMENT: To be eligible for this position, you must have one of the following degrees. Your application MUST include a transcript (not diploma) stating the degree has been conferred or that you have graduated. A master's degree in rehabilitation counseling; OR A master's degree in counseling psychology (or related field) supplemented by at least 30 semester hours of course work in a majority of the following areas (coursework MUST have an emphasis on vocational rehabilitation counseling): foundations of rehabilitation counseling, human growth and development, counseling theories and techniques, vocational assessment, career development, job placement, case management, and medical/psycho-social aspects of disability. A master's degree listed in 1 or 2 WITHOUT a rehabilitation counseling internship. Where the internship was substituted for professional experience following completion of the master's degree. 3. INTERNSHIP REQUIREMENT: Your degree must have included either an internship or experience as described below. The experience or internship/practicum must have been supervised by a professional in vocational rehabilitation or a closely related professional field that typically has oversight for vocational rehabilitation programs. An internship in rehabilitation counseling; OR One year post-masters degree experience in direct delivery of vocational rehabilitation services to adults with disabilities in rehabilitation programs (other than those in correctional facilities). 4. MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience and/or education as described below: GS-9 Grade Level: Specialized Experience: There are no additional qualification requirements at this grade level. GS-11 Grade Level: Specialized Experience: Applicants must have One (1) year of specialized experience equivalent to at least the next lower grade (GS-09) performing the following duties: One year of post-master's degree professional vocational rehabilitation counseling experience, equivalent to the GS-9 level. OR Education Substitution: Successful completion of 3 full years of progressively higher level graduate education or have a Ph.D. or equivalent doctoral degree in rehabilitation counseling or counseling psychology. OR Equivalent combinations of Specialized Experience and Graduate Education: A combination of specialized experience as described in A, and more than two years but less than three years of education as described in B. (To compute the percentage, divide your total months of qualifying experience by 12. Then divide your semester hours of graduate education beyond two years by 18. Add the two percentages. The total percentage must equal at least 100 percent to qualify.) NON-QUALIFYING EXPERIENCE: Vocational rehabilitation experience obtained prior to completion of the requirements for the master's degree is not qualifying. If one year of work experience is credited for the Basic Requirement, that year cannot also be used for qualifying at the GS-11 level. GS-12 Grade Level: Specialized Experience: In addition to the experience required at the GS-11 level, applicants must have 1 year of specialized experience performing the following duties: Direct delivery of vocational rehabilitation services to adults with disabilities in rehabilitation programs, other than those in correctional facilities. Combining Education & Experience: If you do not fully meet the length of experience and education described for a specific grade level (e.g. have six months of experience and some coursework but not a degree), the two can be combined to total 100% of the requirement. Click here for more information. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week. Physical Requirements: None For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education Education must be accredited by an accrediting institution recognized by the U.S. Department of Education to be credited towards qualifications. Provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. All education claimed by applicants will be verified upon appointment. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript to receive credit. Additional Information COVID-19 Pandemic Expanded Telework Program Due to COVID-19, VA is currently in an expanded telework posture. If selected, you may be expected to temporarily telework, even if your home is located outside the local commuting area. Once employees are permitted to return to the office, you will be expected to report to the duty station listed on this announcement. Management officials will provide information about returning to the official, pre-pandemic worksite, when applicable. At that time, you may be eligible to request to continue to telework depending upon the terms of your organization's telework policy and the duties of the position. VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. The Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. This job opportunity announcement may be used to fill additional vacancies. For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document. If you are unable to apply online view the following link for information regarding an Alternate Application.


    Employment Type

    Full Time

  • University Admissions Counselor - Traditional Ground Campus - Grand Canyon University
    Grand Canyon Education    Phoenix, AZ 85067
     Posted 1 day    

    University Admissions Counselor - Traditional Ground Campus - Grand Canyon University

    Click Here to

    Apply Online

    Job Description

    University Admissions Counselor - Traditional Ground Campus - Grand Canyon University

    Come Grow With Us

    Grand Canyon Education (GCE) is a rapidly growing educational service company that has long been an industry leader in providing educational, operational, and technological support services to the post-secondary education sector. Formerly part of Grand Canyon University (GCU), GCE still works closely with GCU to benefit thousands of students, families, and the local inner-city community. We put people first, drive innovation, and do good in the community that we live and work in.

    Join us at Grand Canyon Education and begin your career helping Grand Canyon University- Traditional Ground Campus students succeed! We are looking for a motivated University Admissions Counselor to oversee the Phoenix , AZ territory in this unique remote (work from home) opportunity. Starting salary is $58,500 per year with a tenure-based compensation plan that allows you to increase your earning potential upon the completion of each year-long recruitment cycle.

    Who you are:

    *Must live in or near Idaho Phoenix, AZ*

    You find fulfillment in serving others and are passionate about the power of education. You’ve demonstrated success as a team player who hustles, is adaptable to change, and does everything intentionally.

    You know it’s not all about achieving (and often crushing!) your goals. While that does get you excited, what you really thrive on is making a positive impact on the world by helping high school students make one of the most important decisions in their lives through a quality education and community at Grand Canyon University’s campus in Phoenix, AZ.

    Now is the time to bring your talents to Grand Canyon Education, where you’ll have the opportunity to be involved in your local community and play an integral role in helping Grand Canyon University students find their purpose from application through their first few weeks on campus. Here’s a taste of how you’ll make your mark as a University Admissions Counselor with us.

    As a University Admissions Counselor, every counselor:

    + Has a servant’s heart. You’ll be involved in the community through hosting and implementing event/activity plans for your territory that build awareness of our academic programs and campus community and drive inquiry generation. Through a variety of mediums, you will use your passion for serving others to provide exceptional counseling to prospective students and their families. Whether in-person, over the phone, via email, text or Zoom, you will champion the GCE mission, promoting Grand Canyon University student success and institutional growth.

    + Hustles. You’ll be busy using your unique ability to connect with high school students, teachers and staff in local school districts and engage with youth groups in your territory, while maintaining a full schedule that includes fairs, school visits, presentations, community/campus events and hosting campus visits.

    + Bleeds purple. You’ll take pride in being the face of Grand Canyon University in your territory and will not only promote our transformation, but you will get to be a part of it.

    + Is purposeful. This is a work from home role with ambitious targets! Working independently, you’ll be using your out-of-the-box critical thinking skills to support prospective Grand Canyon University campus students and families through the admissions process, guiding them on the right path towards a successful campus experience.

    The role might be right for you if you have:

    + A bachelor’s degree. No delinquent or in default on a federal student loan as verified in your credit report. If in a rehabilitation program, your credit report must reflect that you are current, not delinquent, on your payments.

    + Outstanding time management and organization skills. In this role, you’ll be wearing many hats, so you’ll need to show that not only have you honed your time management skills, you also know how to organize and prioritize competing priorities even while travelling.

    + Clear communication and engaging presentation skills. You can explain just about anything to anyone and you’re comfortable communicating in person, in writing and on the phone. You are confident and can engage any room while presenting no matter what audience is in front of you. You’ll also need to have well developed listening skills.

    + Self-motivation and drive to succeed. You volunteer for new challenges without waiting to be asked and love to go above and beyond what’s expected. You’re going to take ownership of the time you spend with Grand Canyon University students and truly make a difference.

    + High emotional intelligence. In this role, you’ll be coaching a diverse range of Grand Canyon University students and families, each with unique circumstances. You’ll also have relationships with school districts and their staff to develop and nurture. Ability to demonstrate empathy is key to success in this role.

    + A valid driver's license, reliable transportation, a flexible schedule and is willing to travel. Since this role requires extensive travel in your territory, you’ll need a clean driving record and ability to use your personal vehicle. Some events require evening and/or weekend availability. For those who reside outside of Phoenix, you can expect to travel here 1-3 times per month.

    + Computer literacy. As part of a remote workforce, we rely on a number of digital tools to help you execute your work and keep you accountable. Proficiency in Microsoft Office Suite is required.

    Bonus points if you have:

    + Attended Grand Canyon University on campus and as an Alumni, can share your experience with prospective students.

    + Relevant industry related professional experience.

    + Experience working with CRM tools.

    What we’ll offer in return:

    + A career where your work makes a difference.

    + A stable income with a good salary.

    + Opportunity to own your part of the business without the risks of owning your own business.

    + Ongoing professional development and growth.

    + Outstanding benefits and work perks.

    + Collaborative and supportive work environment. ...and more!

    Application Instructions

    Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

    Apply Online

    Click Here to

    Apply Online


    Employment Type

    Full Time

  • Substance Abuse Counselor
    Catholic Charities Community Services    Flagstaff, AZ 86004
     Posted 2 days    

    JOB SUMMARY: Provides intensive professional counseling and behavioral health services to individuals and families with a primary diagnosis of alcohol and/or drug addiction. Collaborates with a team of individuals to assist Arizona Families F.I.R.S.T. (Families in Recovery Succeeding Together), “AFF”, clients in their recovery goals.

    JOB DUTIES:

    Provides a broad range of counseling services including intake, assessment, development and implementation of treatment plans for individuals and families. Ensures services are clinically appropriate, providing services that are outpatient or home based.
    Ability to travel throughout Northern Arizona.
    Provides direct support services to include engaging clients in Group Lecture utilizing Agency prescribed curriculum, topics related to 12-step recovery, health and wellness promotion, and crisis management.
    Develop and oversee implementation of treatment plans and relapse prevention planning.
    Provides workshops, seminars and/or psycho-educational group sessions on a particular subject to assist clients in their adjustment to society and to enable them to function more adequately in their everyday living.
    Documents client’s participation and progress in progress notes.
    Prepares progress notes, event notifications and other documentation regarding clients in accordance with regulatory requirements and company policies and procedures.
    Coordinates clinical care with appropriate internal and external agency personnel including supervisor, AFF Case Coordinator, referral sources, etc. Consults with referral sources to gather information to assist in client referral and expectations. Works with supervisor (or other credentialed professional) in consultation to ensure appropriate diagnosis and treatment is given to each client.
    Maintains strict confidentiality at all times regarding client information so as not to violate professional codes of ethics.
    Manages caseload to meet agency productivity requirements. Follows up with new/continuing clients regarding missed appointments.
    Keeps informed of new, innovative ideas to facilitate program development, assumes responsibility for professional growth.
    Schedule appointments as needed to ensure smooth operation of department.
    May represent program to civic and church communities through speaking assignments, community meetings, etc.
    Promote ongoing commitment to excellence and continual quality improvement to ensure the highest quality of services to our staff and clients.
    Performs other duties as assigned.

    JOB REQUIREMENTS:

    Education /Background: Minimum of a Bachelor’s Degree in Social Work, Counseling or related field from accredited university. Minimum one (1) year post Bachelor’s outpatient counseling and behavioral health experience preferred. Bilingual preferred. Has obtained at least one (1) of the following licenses to practice in Arizona.
    Associate Counselor (LAC) or Professional Counselor (LPC);
    Associate Marriage and Family Counselor (LAMFT) or Marriage and Family Counselor (LMFT);
    Master Social Worker (LMSW) or Clinical Social Worker (LCSW), or;
    Associate Substance Abuse Counselor (LASAC) or Independent Substance Abuse Counselor (LISAC).
    2. Job Knowledge: Must have knowledge of ethical practice, clinical assessment, DSM diagnosis, co-occurring disorders, treatment planning, ASAM assessments, CINA ASI and CIWA assessments, strength-based assessments, solution focused treatment modalities, domestic violence issues, quality management systems and case record documentation. Must have knowledge of the tenets of cultural competence, family systems, human development, human delivery theories and methods, legal requirements concerning physical and sexual abuse, crisis intervention methods and community resources and referral procedures. Must be sensitive to cultural differences within the agency and community. Fluent in Microsoft Office Applications (Word & Outlook).

    3. Working Conditions/Physical Demands: Must be able to work in a fast-paced environment with moderate interruptions. Must be able to stoop, bend, squat, and ambulate over uneven floor surfaces including stairs and steps. Primarily office work, travel within area on a frequent basis, travel to other areas of state as needed. Evening and weekend hours required as needed. Must be able to visually and auditory assess and interact with clients to ensure their safety and wellbeing. May lift up to 25 pounds.

    4. Other requirements:

    Valid AZ driver’s license, reliable transportation and ability to show proof of registration/insurance.
    Level One Fingerprint clearance or ability to obtain fingerprint clearance; must maintain clearance.
    Must possess Arizona State Board of Behavioral Health license at degree required to obtain licensure.
    You must be 21 years of age or older to drive on behalf of Catholic Charities.

    Excellent Benefits: Medical (including Vision), Dental, Basic Life, Short-Term Disability, Vacation, Sick Time, 12 Paid Holidays, Flexible Spending Account (FSA), 403(b), EAP and Pension Plan

    We Value Diversity!

    EEO

    OUR GUIDING PRINCIPLES

    RESPECT

    INTEGRITY

    ACCOUNTABILITY

    COMMITMENT

    QUALITY


    Field of Interest

    Education

    Employment Type

    Full Time

  • Certified Tumor Registrar
    ICF    Phoenix, AZ 85067
     Posted 2 days    

    Job Summary:

    ICF is seeking Certified Tumor Registrars (CTRs) to support the Veteran’s Health Administration (VHA) in completing the VHA’s backlog of incomplete cases in suspense and performing case ascertainment, data curation and completing case submissions. This is a remote position; however, there could be rare occasions when the CTR needs to be onsite at a VHA treatment facility. Successful candidates must hold (and maintain) a current certification as a CTR by the National Cancer Registrars Association.

    Key Responsibilities:

    + Conduct records maintenance, including submission of complete case abstract

    + Conduct timely case finding, ascertainment, and accession to client-approved software

    + Code, stages, and enters data into the registry database. Each case is added to the tumor registry utilizing ICD-O-3, ICD-10-CM, AJCC TNM 8th ed. (Tumor, Nodes, Metastasis), SEER Program Coding and Staging Manual, Solid Tumor Rules, and STORE Manual as well as other required standard setter coding manuals.

    + Comply with reporting requirements of state central cancer registry, the American College of Surgeon's Commission on Cancer, and the VA Central Cancer Registry

    + Perform data quality control activities on registry data

    + Follow-up on each case abstracted for the life of the patient. Ensures that follow-up information is collected for each case annually according to Commission on Cancer rules.

    + Maintain the highest degree of confidentiality of all information encountered including verbal, written and computerized.

    + Maintain CTR credentials through the National Cancer Registrar's Association (NCRA)

    Basic Qualifications:

    + U.S. Citizenship

    + Successful completion of suitability background check is required

    + Current certification as a Certified Tumor Registrar (CTR) by the National Cancer Registrars Association (NCRA)

    + 2+ years’ experience in tumor registry as a Certified Tumor Registrar

    Preferred Qualifications:

    + Experience with Commission on Cancer facilities

    + Proficient with various cancer registry software systems (Vista, OncoTraX, ERS, Oncolog, cNext, Rocky Mountain, etc.)

    + Registered Health Information Technician (RHIT) (highly preferred).

    + Proficient with various electronic medical record systems (highly preferred).

    + Demonstrates knowledge and proficiency of ICD-O-3 and knowledge of ICD-9-CM, ICD-10 CM/PCS, DMS Coding (highly preferred).

    + Strong conceptual, as well as quantitative and qualitative analytical skills (highly preferred).

    Why you'll love working here:

    + Generous vacation and retirement plans

    + Comprehensive health benefits

    + Diverse workforce that values equality and inclusion

    + Ongoing training and development opportunities

    + Friendly community with lots of social events

    + Participation in charity initiatives

    + Employee support program

    Working at ICF

    Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth.

    We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy (https://www.icf.com/legal/equal-employment-opportunity) .

    COVID-19 Policy: New or prospective U.S. employees must provide proof of complete vaccination on the date of their commencement of employment. If selected for employment, you will provide proof of your full vaccination status, defined as vaccinated two weeks after receiving the requisite number of doses of a COVID-19 vaccine approved or authorized for emergency use by the FDA.

    Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination: EEO is the law (https://www.eeoc.gov/sites/default/files/migrated\_files/employers/poster\_screen\_reader\_optimized.pdf) and Pay Transparency Statement (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_English\_unformattedESQA508c.pdf) .

    Pay Range - There are multiple factors that are considered in determining final salary for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The salary range for Colorado is -

    $55,089.00-$93,652.00

    Nationwide Remote Office (US99)


    Employment Type

    Full Time

  • Field Experience Counselor - Online Division - Grand Canyon University
    Grand Canyon Education    Phoenix, AZ 85067
     Posted 2 days    

    Field Experience Counselor - Online Division - Grand Canyon University

    Click Here to

    Apply Online

    Job Description

    Essential Duties and Responsibilities include the following:

    + Collects and tracks immunization and health and safety documentation required for clinical and practicum rotations.

    + Ensures students meet all required deadlines and notifies appropriate parties of non-compliance.

    + Communicates to students, preceptors, and sites before documentation expires or a file becomes out of date.

    + Prepares and distributes necessary information to students regarding the program(s).

    + Assists with placement of students to include practicum, clinical, or practice immersion.

    + Handles high volume of outbound and inbound student calls while meeting GCU customer service standards.

    + Establishes rapport and relationships with students.

    + Encourages students to ensure they are on track with meeting clinical and practicum requirements.

    + Works as part of a high-performance team and encourages and supports other team members.

    + Handles multiple priorities and tasks in an effective and efficient manner.

    Supervisory Responsibilities: None.

    QUALIFICATIONS: The requirements listed below are representative of the knowledge, skills, and/or abilities required to successfully perform the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    .

    Knowledge, Skills and Abilities:

    + Excellent customer service skills and ability to effectively answer and respond to high volume calls.

    + Good planning and organizational skills.

    + Ability to multi-task, prioritize and successfully manage assigned caseloads.

    + Ability to develop positive student relationships and partnerships with internal stakeholders.

    + Ability to work cohesively in a team-based environment.

    + Strong critical thinking and problem solving skills.

    + Effective communications skills.

    + Self motivated and action oriented.

    + Ability to maintain highly sensitive or confidential student information.

    + Proficient with standard office computer programs.

    + Willingness to work in a call center.

    + Ability to learn complex information and succinctly provide requirements to students.

    + Must be able to pass background investigations.

    Education and/or Experience:

    Level I:

    + Bachelor’s Degree from a regionally accredited college or university.

    + Six months’ related work experience such as a high-volume in-bound/out-bound call center and preferably in higher education.

    Level II

    + Minimum requirements are the same as above.

    + Progression to Level II is based upon demonstrated ability to effectively manage a significantly larger student caseload.

    PHYSICAL DEMANDS/ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation(s) may be made to enable individuals with disabilities to perform the essential functions.

    The following physical demands are estimated by the amount of time spent. Usually, the amount of time spent will be estimated on a daily basis, but depending on the position could be estimated on a weekly basis or a monthly basis.

    Constantly: 60%+ or 5-8 hrs/shift Occasionally: 10%-25% or 1-2 hrs/shift

    Frequently: 25%-60% or 4-5 hrs/shift Rarely: <10% or less than 2 hrs/shift

    + Work can be characterized as more than 50% sedentary while sourcing leads, developing appointments, and following up with prospective student call ins.

    + Constantly requires the ability to communicate in order to persuade or influence; to relay complex information which may be accomplished through electronic primarily through the telephone although video conferencing, and web meeting may be available.

    + Work frequently requires the ability to use a personal computer and/or similar machine and related software which includes using a QWERTY keyboard requiring use of hands, fingers, forearms, shoulders and neck.

    + Work frequently requires the ability to view, interpret, compare and assess information presented on a computer monitor or similar display.

    + Frequently involves active listening in order to assess and understand and decode information from customers, prospects and staff in order to act quickly.

    + Frequently involves reading documents or material distributed and received by electronic means, via text or IM.

    + Constantly requires mental acuity and critical thinking for planning, organizing, assessing information; multi-tasking; use judgment; formulate recommendations; and problem solving.

    + On a daily basis, uses mental agility and acuity to interpret and analyze data and draw inferences and conclusions; and cognitive ability to assess situations to determine the best possible course of action to address students’, contacts’ or staff’s issues, concerns, schedules, disputes, customer problems, and the like. ,

    Application Instructions

    Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

    Apply Online (https://gcu.wd1.myworkdayjobs.com/en-US/GCE/job/AZ-Phoenix/Field-Experience-Counselor---Online-Division---Grand-Canyon-University\_R000043262)

    Click Here to

    Apply Online


    Employment Type

    Full Time

  • Bereavement Counselor
    Hospice of the Valley    Phoenix, AZ 85067
     Posted 3 days    

    Hospice of the Valley is a national leader in hospice care and has been serving the Phoenix metropolitan area since 1977. A mission-driven, not-for-profit organization, Hospice of the Valley employs compassionate, skilled professionals who are committed to excellence, enjoy teamwork and contribute daily to our mission and culture of caring. Team members experience a friendly, supportive atmosphere, leadership support, autonomy, flexibility and the privilege of doing meaningful, rewarding work.

    Position Profile

    Provides professional counseling and in depth education about grief and loss to support those doing the work of mourning.

    Responsibilities

    § Responsible for delivery of Bereavement Services to survivors following the death of hospice patients, including Spanish speaking survivors, throughout Maricopa County.

    § Assist in the development and facilitation of bereavement support groups in the community including the Hispanic community, as needed/requested.

    § Develops and maintains therapeutic relationships.

    § Provides comprehensive bereavement assessments.

    § Develops and maintains comprehensive plan of care.

    § Provides effective therapeutic counseling and support.

    § Contributes to HOV and the community with grief expertise and support.

    § Creates timely and accurate documentation.

    § Adheres to HOV standards and facilitates continuously improved processes/services.

    § Maintains and enhances professional skills.

    § Adheres to high standards of personal and professional conduct.

    Minimum Qualifications

    § Master's degree in counseling, social work or other allied health field from accredited program.

    § Minimum of 1year recent experience in counseling individuals and/or groups regarding loss.

    Preferred Qualifications

    § Bi-lingual preferred

    § Hospice experience preferred.

    § LPC, LMFT, or LCSW licensure preferred.

    Hospice of the Valley offers competitive salaries and excellent benefits that include medical, dental and vision plans, generous paid time off, a matching 401k, tuition assistance, an award winning wellness program and a host of employee recognition and rewards. Employees also receive comprehensive orientation, training and development opportunities.

    Hospice of the Valley is an equal employment opportunity employer. EOE/M/F/D/V


    Employment Type

    Full Time

  • Registrar
    Dignity Health    Laveen, AZ 85339
     Posted 3 days    

    **Registrar**

    Arizona General HospitalLaveen, Arizona

    **Requisition ID** 2022-265959 **Employment Type** Part Time **Department** Patient Registration **Hours/Pay Period** 48 **Shift** Day **Weekly Schedule** 1p-1a Saturdays & Sundays **Remote** No **Category** Administrative and Clerical

    **Overview**

    At Dignity Health’s Arizona General Hospital we deliver humankindness through a wide range of health social and support services in the heart of Phoenix Arizona. As part of our team you will provide clinical expertise support and oversight that helps ensure our patients receive exceptional care. Also you will have the opportunity to champion the change by joining in our mission of healing through humankindness.

    **Responsibilities**

    Obtains moderately complex financial information regarding patients from various sources to obtain payment plan agreements and Medicare coverage

    **Qualifications**

    **MINIMUM:**

    High School Diploma/GED

    Six (6) months of customer service experience in finance, physician office or clinic, insurance, banking etc

    American Heart Association BLS

    **PREFERRED:**

    Advanced Computer skills, Two (2) years of customer service experience, ability to multi-task

    **Equal Opportunity**

    CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to
    a diverse and inclusive workforce. All qualified applicants will be considered for
    employment without regard to race, color, religion, sex, sexual orientation, gender
    identity, national origin, age, disability, marital status, parental status,
    ancestry, veteran status, genetic information, or any other characteristic protected
    by law. For more information about your EEO rights as an applicant,
    pleaseclick here. (https://tbcdn.talentbrew.com/company/35300/img/v1\_0/EEOLawPoster.pdf)

    CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c).
    External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.
    If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).
    CommonSpirit Health™ participates in E-Verify.

    Dignity Health is an Equal Opportunity/ Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law.


    Employment Type

    Full Time

  • Student Services Counselor - Online Division - Grand Canyon University
    Grand Canyon Education    Phoenix, AZ 85067
     Posted 4 days    

    Student Services Counselor - Online Division - Grand Canyon University

    Click Here to

    Apply Online

    Job Description

    Student Services Counselor - Online Division - Grand Canyon University

    Come Grow With Us

    Grand Canyon Education (GCE) is a rapidly growing educational service company that has long been an industry leader in providing educational, operational and technological support services to the post-secondary education sector. Formerly part of Grand Canyon University (GCU), GCE still works closely with GCU to benefit thousands of students, families and the local inner-city community. We put people first, drive innovation, and do good in the community that we live and work in.

    Join us at Grand Canyon Education and begin your career helping Grand Canyon University students succeed! We are looking for a motivated Student Services Counselor to work directly with our current and prospective online students to advise them on degree program requirements, course selection and finance counseling. Starting salary is $43,000 per year, with an earning potential of $70,000 after several successful years of service.

    Grand Canyon Education offers a generous benefits package, including 100% tuition-free education for employees through the Master's degree program level and 75% coverage at the Doctorate degree program level. In addition, an employee's spouse, children and dependents are also offered generous tuition benefits.

    While these positions are Phoenix, AZ based roles, we are currently in a hybrid remote status. This position may require you to be in the office 2 days per week (subject to change) and/or there also may be department meetings or training's that require in-person attendance (proper health and safety measures will be followed), in which advance notice will be provided. This position also offers some remote work opportunities that may be approved for out-of-state candidates residing outside of Phoenix, AZ.

    New hire training will be held in-person at our Phoenix, AZ campus for 3 weeks.

    Who you are:

    You’re a goal-getter who is passionate about the power of education. You’ve demonstrated prior success in providing excellent customer service and problem solving.

    You know it’s not all about achieving (and often crushing!) your goals. While that does get you excited, what you really thrive on is using your exceptional communication and coaching skills to help Grand Canyon University online students’ level up in their lives through quality education.

    Now is the time to bring your talent to Grand Canyon Education, where you’ll have the opportunity to play an integral role in providing Grand Canyon University students the roadmap for success from the beginning their degree program until graduation. Here’s a taste of how you’ll make your mark as a Student Services Counselor with us.

    As a Student Services Counselor, a typical week might include the following:

    + Strategy and execution. You’ll be consistently counseling continuing students regarding University policy and procedures, payment options (focused on responsible borrowing), and ensuring progress throughout their program. You’ll be responsible for financially clearing students, which will incorporate funding strategies including collecting any required paperwork, documents for progression requirements, and selected payment options (including financial aid reapplication). In this role you’ll work in a fast-paced environment while working cross-functionally with admissions staff and other departments.

    + Partner and influencer. Through a variety of mediums, you will use your passion for serving others to provide exceptional counseling to prospective students. Whether over the phone or via email, you will champion the GCE mission, promoting Grand Canyon University student success and institutional growth.

    + Heart and Hustle. You’ll serve as a student advocate while navigating through University policies and procedures. You will ensure all related matters to academic compliance are resolved prior to each students’ course start date, incorporating intervention strategies, as needed, to help keep students in attendance and progressing toward their scheduled graduation date. You'll exhibit excellent communication and interpersonal skills with the ability to influence and persuade. You have the driven ability to work in a high-volume, fast-paced work environment with constant phone and email contact with students daily.

    The role might be right for you if you have:

    + A bachelor’s degree. No delinquent or in default on a federal student loan as verified in your credit report. If in a rehabilitation program, your credit report must reflect that you are current, not delinquent, on your payments.

    + Outstanding customer service, organization and time management skills. In this role, you’ll be wearing many hats, so you’ll need good customer service, time management, excellent planning, organizational, multi-tasking, case-management and follow up skills to meet required timelines.

    + Clear communication skills. You possess superior customer service skills along with the ability to represent the GCE/GCU brand in a highly professional manner coupled with well-developed listening skills.

    + Self-motivation and drive to succeed. You volunteer for new challenges without waiting to be asked. You take ownership of the time you spend with Grand Canyon University students and truly make a difference.

    + High emotional intelligence. In this role, you’ll be coaching a diverse range of Grand Canyon University students, each with unique circumstances. Ability to demonstrate empathy is key to success in this role.

    + Computer literacy. As part of a remote workforce, we rely on a number of digital tools to help you execute your work and keep you accountable. Proficiency in Microsoft Office Suite is required.

    Bonus points if you have:

    + Relevant industry related professional experience.

    + Experience working with CRM tools.

    What we’ll offer in return:

    + A career where your work makes a difference.

    + A stable income with a good salary.

    + Ongoing professional development and growth.

    + Outstanding benefits and work perks.

    + Collaborative and supportive work environment. ...and more!

    Application Instructions

    Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

    Apply Online (https://gcu.wd1.myworkdayjobs.com/en-US/GCE/job/AZ-Phoenix/Student-Services-Counselor---Online-Division---Grand-Canyon-University\_R000043179)

    Click Here to

    Apply Online


    Employment Type

    Full Time

  • Admissions Counselor - Online Division - Grand Canyon University
    Grand Canyon Education    Phoenix, AZ 85067
     Posted 4 days    

    Admissions Counselor - Online Division - Grand Canyon University

    Click Here to

    Apply Online

    Job Description

    Come Grow With Us

    Grand Canyon Education (GCE) is a rapidly growing educational service company that has long been an industry leader in providing educational, operational and technological support services to the post-secondary education sector. Formerly part of Grand Canyon University (GCU), GCE still works closely with GCU to benefit thousands of students, families and the local inner-city community. We put people first, drive innovation, and do good in the community that we live and work in.

    Join us at Grand Canyon Education and begin your career helping Grand Canyon University students succeed! We are looking for a motivated Admissions Counselor to be the first point of contact for prospective students and help enroll them in online degree programs. Starting salary is $40,000 per year, depending on prior higher education enrollment experience, with an earning potential of up to six figures after 5 years of successful service.

    Grand Canyon Education offers a generous benefits package, including 100% tuition-free education for employees through the Master's degree program level and 75% coverage at the Doctorate degree program level. In addition, an employee's spouse, children and dependents are also offered generous tuition benefits.

    While this position is a Phoenix, AZ based role, we are currently in a hybrid remote status. This position may require you to be in the office 2 days per week (subject to change) and/or there also may be department meetings or training's that require in-person attendance (proper health and safety measures will be followed), in which advance notice will be provided. This position also offers some remote work opportunities that may be approved for out-of-state candidates residing outside of Phoenix, AZ.

    New hire training will encompass three full weeks of training. One week will be held in-person at our Phoenix, AZ campus and the following two weeks will be held virtually via Zoom.

    Who you are:

    You’re an energetic goal-getter with a team spirit, who is passionate about the power of education.

    You’re driven, self-motivated and empathetic and have demonstrated success in building relationships, meeting expectations/deadlines, providing excellent service, and multitasking.

    You know it’s not all about achieving (and often crushing!) your goals. While that does get you excited, what you really thrive on is using your exceptional communication and coaching skills to help non-traditional Grand Canyon University students’ level up in their lives through a quality education.

    Now is the time to bring your talent to Grand Canyon Education, where you’ll have the opportunity to play an integral role in providing Grand Canyon University online students the roadmap for success from application through completion of their first few classes. Here’s a taste of how you’ll make your mark as an Admissions Counselor with us.

    As an Online Division Admissions Counselor, a typical week might include the following:

    + Strategy and execution. You’ll be reaching out to new and prospective online students by implementing a phone campaign strategy that includes 100+ dials and 3+ hours of talk time per day. You will also be responsible for introducing new students to the online classroom environment and keeping detailed and accurate records of student information all while maintaining confidentiality.

    + Partner and influencer. Through a variety of mediums, you will use your passion for serving others to provide exceptional counseling to prospective students. Whether over the phone, via email, or text, you will champion the GCE mission, promoting Grand Canyon University student success and institutional growth.

    + Heart and hustle. As a member of a high-performing team, you will meet performance goals and generate referral activities. You will be responsible for guiding prospective Grand Canyon University students through the admissions process and towards a successful online learning experience by clearly communicating program requirements, transfer credits, payment options, time commitment, technology requirements, and student support services.

    The role might be right for you if you have:

    + A Bachelor’s degree preferred; candidates that have related work experience will be considered.

    + No delinquent or in default on a federal student loan as verified in your credit report. If in a rehabilitation program, your credit report must reflect that you are current, not delinquent, on your payments.

    + Outstanding time management skills. In this role, you’ll be multitasking, so you’ll need to show that not only have you honed your time management skills, you also know how to prioritize competing priorities.

    + Clear communication skills. You can explain just about anything to anyone and you’re comfortable communicating on the phone and in writing. You’ll also need to have well developed listening skills, great follow up skills, and be comfortable helping prospective students work through concerns or roadblocks.

    + Self-motivation and drive to succeed . You’re going to take ownership of the time you spend with Grand Canyon University students and truly make a difference by guiding students to help them achieve their goals.

    + High emotional intelligence. In this role, you’ll be coaching a diverse range of Grand Canyon University students, each with unique circumstances. Ability to demonstrate empathy is key to success in this role.

    + Computer literacy. We rely on a number of digital tools to help you execute your work and keep you accountable. Proficiency in Microsoft Office Suite is required.

    Bonus points if you have:

    + Relevant industry related professional experience.

    + Experience working with CRM tools.

    + Prior call center experience.

    What we’ll offer in return:

    + A career where your work makes a difference in students’ lives.

    + Ongoing professional development and growth.

    + Outstanding benefits and work perks.

    + Generous PTO starting at 20 business day per year, 11.5 paid Holidays, and Tuition Benefits.

    + Collaborative and supportive work environment. ...and more!

    Application Instructions

    Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

    Apply Online (https://gcu.wd1.myworkdayjobs.com/en-US/GCE/job/AZ-Phoenix/Admissions-Counselor---Online-Division---Grand-Canyon-University\_R000043180)

    Click Here to

    Apply Online


    Employment Type

    Full Time

  • Business Office Coordinator (Financial Counselor)
    Acadia Healthcare    Gilbert, AZ 85295
     Posted 4 days    

    Description

    ESSENTIAL FUNCTIONS:

    + Responsible for auditing the admission packets and for the verification of benefits along with all patient demographic information in the patient accounting system.

    + Financial counseling of patients and/or guarantors and collecting any out of pocket (deductibles, copays, exhausted days, etc). Provide information to the patient and/or guarantors regarding their benefits and financial obligations.

    + Complete financial disclosure paperwork for patients that request assistance including verifying income and expenses.

    + Complete adjustment forms for any charity or administrative adjustments for approval.

    + Complete promissory notes for patients that request payment arrangements.

    + Update daily the upfront collection log, charity log, and admin adjustment log. Review with BOD on a weekly basis.

    + Gather and interpret data from system and understands appropriate course of action to take and initiates time-sensitive and strategic steps resulting in payment.

    OTHER FUNCTIONS:

    + Perform other functions and tasks as assigned.

    Education/Experience/Skill Requirements:

    + High school diploma or equivalent required.

    + Three or more years' experience in related field required.

    + Extensive knowledge and understanding of Commercial Insurance and Medicare/Medicaid required.

    Qualifications

    Education

    Required

    + High School/GED or better

    Experience

    Required

    + 3 years: Three or more years' experience in related field required. Extensive knowledge and understanding of Commercial Insurance and Medicare/Medicaid required.

    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

    The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)


    Employment Type

    Full Time


Related Careers & Companies

Behavioral Science and Human Services

Not sure where to begin?

Match Careers with Interests

Career Exploration

Browse by Field of Interest