Commercial and Industrial Designers

product manager/technology - senior.

+ phoenix , arizona (remote)

+ posted today

**job details**

summary

+ $76.25 - $81.25 per hour

+ contract

+ bachelor degree

+ category computer and mathematical occupations

+ reference1062890

job details

job summary:

+ Will serve as the product owner for one or more scrum teams.

+ Responsible for oversight and/or implementation of new and/or existing project activities. May be enterprise specific or cross enterprise.

+ Requires verbal and written communication skills in order to effectively communicate with and to management.

+ Demonstrated experience as a Product Manager with exceptional leadership skills is required. Solid experience and understanding of Agile Scrum in the oversight of work prioritization, the development of epics and user stories for business and technical requirements is essential.

+ Solid understanding of relevant business issues.

location: Phoenix, Arizona

job type: Contract

salary: $76.25 - 81.25 per hour

work hours: 8am to 5pm

education: Bachelors

responsibilities:

+ Will serve as the product owner for one or more scrum teams. Job Summary/Descriptions: Responsible for oversight and/or implementation of new and/or existing project activities. May be enterprise specific or cross enterprise.

+ Requires strong verbal and written communication skills in order to effectively communicate with and to management.

+ Demonstrated experience as a Product Manager with exceptional leadership skills is required. Solid experience and understanding of Agile Scrum in the oversight of work prioritization, the development of epics and user stories for business and technical requirements is essential. Solid understanding of relevant business issues.

qualifications:

+ Experience level: Experienced

+ Minimum 10 years of experience

+ Education: Bachelors

skills:

+ ManagerEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected] offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.

**Overview**

**Position Overview** **:**

As aSenior Manager,Product ManagementforHealthEdgeSource, you willbededicatedto developing innovative solutions for the healthcare reimbursement market. Your role involves close collaboration with customers, agile engineering teams, and internal functions to define roadmap initiatives and guide product deliveryfocused on our Enterprise value stream. This role willleadthe evolution of our analytics modules and improving our user experience.This opportunity allows you to make a significant impact atHealthEdgewhile expanding your product management skills in a new domain.

**The Product:**

_With Source_ ,we’rechanging the industry narrative, providing a moreholistic approachto payment integrity that focuses on comprehensive reimbursement, agile editing, and integrated analytics. Our interoperable, cloud-based solution is modular to meet a health plan’s needs today and extensible to grow with their organization over time—bringing disparate parts of a payer’s organization together for improved accuracy and insights. The Source platform offers the ability for clients to unlock transformation at the reimbursement, payment integrity, and enterprise level. Our Reimbursement Transformation features Medicare and Medicaid content coupled with flexible contract configuration capabilities for Commercial lines of business. Payment Integrity Transformation includes rich editing libraries with history-based capabilities, easy development of customized edits, and improved transparency to reduce vendor dependency and increase control. As a complete solution, clients can achieve Enterprise Transformation, where root-cause issues areidentifiedand addressed upstream, and all aspects of claims operations are centralized for comprehensive business intelligence. The complete suite of solutions fromHealthEdgedelivers a digital foundation for payers specifically designed to fuel a digital transformation, reduce costs, and improve both clinical outcomes and the member experience.

**Your** **I** **mpact** **:**

+ Product Strategy and Vision: Develop and communicatea clear product vision and strategy that aligns with Source’s goals and market needs. Conduct thorough market research and competitive analysis toidentifyopportunities and threats. Define product roadmaps and prioritize features based on their business and customer impact.

+ Product Development and Management: Act as an expert product subject matter expert (SME), ensuring successful development and delivery. Lead the product development lifecycle from ideation to launch, ensuringtimelydelivery of high-quality products. Collaborate closely with cross-functional teams, including engineering, design, marketing, and sales, to develop and launch products.

+ User Experience:Build UI design function within Source product organization. Manage current UI designanalystsand expand impact through centralizing UI design across product management for uniformity in workflow andexceptionalend userexperience.

+ Value-Driven Feature Prioritization: Define, prioritize, and deliver features that provide substantial value to customers.

+ StakeholderCollaboration:Work closely with customers, engineering teams, and internal functions tovalidatebusiness requirements and prioritize work. Effectively communicate product plans, progress, and results to both internal and external stakeholders.

+ Primary Point of Contact: Act as the primary point of contact for product-related queries and decisions.

+ Commercialization Support: Assistin commercializing and enabling features developed by your team. Segment customer needs to inform future market and product positioning. Source materials for each style within their category division during product development.

**What** **Y** **ou** **B** **ring** **:**

+ 7or More Years of Product Management Experience: You should have a strong background as a Product Manager at an organization delivering SaaS. Healthcare industry experience is preferred.

+ 4 or more yearsleadership experience

+ Confidence in Product Management Fundamentals:

+ Working in an agile environment

+ Building SaaS products

+ Managing a backlog

+ Writing and prioritizing features

+ Conducting user research and client discovery

+ Deep Understanding of Market Needs: Strong analytical abilities and collaborative teamwork are essential.

+ Proficiencyin Product Management Tools: Familiarity with tools such as JIRA, Trello, etc.

+ Analytical Thinker: Excellent problem-solving skills and adaptability to changing priorities and deadlines.

+ Effective Team Player: Ability to bring a team together to solve difficult problems, navigating barriers while considering stakeholder opinions and feedback.

+ Detail-Oriented and Organized: Highly organized with the ability to break down complex technical problems into smaller, achievable steps for Engineering.

_HealthEdge_ _commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace._ _We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers._

**Geographic Responsibility:** WhileHealthEdgeis located inBurlington, MA you may live anywhere in the US

**Type of Employment:** Full-time, permanent

**Travel:** 5-10%

**Work Environment:** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

+ The employeeis occasionally required tomove around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

+ Work across multiple time zones in a hybrid or remote work environment.

+ Long periodsof time sitting and/or standing in front of a computer using video technology.

+ May require travel dependent on company needs.

_The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills_ _required_ _._ _HealthEdge_ _reserves the right to_ _modify_ _, add, or remove duties and to assign other_ _duties_ _as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990. Candidates may_ _be required_ _to go through a pre-employment criminal background check._

_HealthEdge_ _is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women,_ _veterans_ _and persons with disabilities._

_\#LI-Remote_

**Job Locations** _US-Remote_

**ID** _2024-4677_

**Category** _Product Management_

**Position Type** _Full-Time_

HealthEdge provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

**Description**

**You Lead the Way. We’ve Got Your Back.**

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology of #TeamAmex.

This is an opportunity to join the Digital Banking Platform team within American Express. As a Product Analyst, you will be part of a hard-working and fun team that develops and delivers next-generation capabilities for banking products and benefits to our customers.

The Product Analyst in the Enterprise Platform - Digital Banking team is responsible for the timely and accurate handling of development and deployment of features enabling regulatory compliance and leading audits and exams. The incumbent requires strong organizational, technical, and creative problem-solving skills. Requires strong organizational, documentation, analytical, collaborative, and problem-solving skills. Must work well in a dynamic, complex environment and under deadline pressures. Supports other product managers in order to convert the regulatory roadmap into a release cycle and coordinates the efforts of engineering’s teams within a SAFE mindset to deploy the new features across markets and products.

The Product Analyst will report and assist the Manager - Product Management. The incumbent will have a strong understanding of American Express business and operating models, platforms, products, and services, understand the key risk and regulatory areas and identify due diligence regulatory controls across the core digital banking ecosystem.

Responsibilities:

+ Support to enable effective assessment of controls, support audit readiness and requests by consolidating documentation, evidence, and engage appropriate teams

+ Define product outcomes with clear metrics and targets for the product segment, in line with the high-level product portfolio vision and strategy and company, organizational outcomes

+ Work with key partners and colleagues to implement a product and regulatory roadmap aligned with the platform vision

+ Collaborate with cross-functional teams to understand the processes, risks, controls, and regulatory domain

+ Adapt quickly to a fast-paced ecosystem and regulatory changes, validate action plans, identify gaps, and document results

+ Manage and support multiple processes in a high-pressured environment

+ Assist in identifying risks and challenges to deliver on timelines

+ Support to identify resolution of risks, issues, and changes tied to the product backlog

+ Maintain necessary documentation and records to assure efficient and consistent regulatory compliance efforts

+ Agile mindset and transformation champion

Skills and Qualifications:

+ Experience in Product Management with proven track record in supporting to deliver a product roadmap

+ Demonstrated ability to drive results

+ Ability to absorb and understand information quickly, from a number of sources, and then process this to inform logical business solutions is essential

+ Creative in identifying opportunities for products, services, new processes, and systems improvements

+ Financial services industry understanding of related products, services, features, economics, and key regulations

+ Ability to multitask and prioritize multiple deliverables

+ Strong knowledge and ability to create and support data pull request using SQL queries in Cornerstone and Lumi

+ Good balance of technical knowledge and business acumen and experience working with third parties

+ An established background in launching software or services in partnership with engineering teams and high degree of proficiency in prototyping, iterative development, Scaled Agile Framework, and principles

+ Must know how to write features and user stories with acceptance criteria

+ Excellent communication skills to drive collaboration and alignment

+ High degree of organization, individual initiative, and personal accountability

+ BS, or equivalent degree in Business, Computer science, Information Technology related field

**Qualifications**

Salary Range: $60,000.00 to $110,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

+ Competitive base salaries

+ Bonus incentives

+ 6% Company Match on retirement savings plan

+ Free financial coaching and financial well-being support

+ Comprehensive medical, dental, vision, life insurance, and disability benefits

+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

+ Free and confidential counseling support through our Healthy Minds program

+ Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

**Job:** Product

**Primary Location:** US-Arizona-Phoenix

**Schedule** Full-time

**Req ID:** 24015552

At Verint, we set the standard for understanding the unique fraud and security challenges for financial institutions. Our mission is to help financial institutions meet their specific needs with our specialized suite of security solutions. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com.

**Overview of Job Function:**

The Director of Product Management will assume the responsibility of overseeing the strategic planning, product development trajectory, and successful product launches within the Fraud Security Solutions (FSS) division. This role is pivotal in ensuring that our initiatives align seamlessly with market demands and the overarching objectives of the company. The Director will understand the significant influence the function wields on product success, thereby playing an indispensable role in the attainment of FSS’s business goals.

**Principal Duties and Essential Responsibilities:**

+ Developing and articulating a clear product strategy and vision, aligning the product roadmap and product goals with the Company’s overall goals, market trends, and customer needs.

+ Overseeing the product planning process by collaborating with cross-functional teams, prioritizing features, defining requirements, and creating a product line roadmap for the entire product development lifecycle.

+ Leading and inspiring a team of product managers and coordinating their activities to ensure that they meet key performance indicators (KPIs) while fostering collaboration with engineering, product design, marketing, sales, and other stakeholders.

+ Monitoring the market landscape, conducting competitive analysis, and staying updated on industry trends to ensure the product remains competitive while addressing evolving customer needs.

+ Successfully planning product launches by collaborating with product marketing, the development team, and the sales teams to develop go-to-market strategies, positioning, messaging, and pricing.

+ Participating in voice of the customer activities to gather feedback from end-user on how to best improve our product offering to meet their needs.

+ Participating in customer demos and industry tradeshows as a product expert.

**Minimum Requirements:**

+ BS Degree in Computer Science, Engineering, Information Systems, or other business-related degree, or equivalent work experience.

+ 12+ years of product management experience.

+ 8+ years of experience leading people, including coaching, development/training, performance management and compensation planning.

+ Large-scale cloud experience working with several cloud products and technologies would be an advantage.

+ Familiar with design patterns involved in integrated cloud products (from overall UX, API and distributed architecture design, to common technology areas involved like identity, integration, and management).

+ Very strong knowledge of technology, web, business intelligence and data source connections, with SaaS product experience.

+ Strong knowledge of the banking security market, and the framework of compliance challenges that surround collection and transmission of video security data.

+ Experienced in Agile product development methodology.

+ Experienced in using Jira and or Aha for management of product requirements.

+ Strong initiative: self-sufficient; able to identify areas of potential product and documentation improvement; capable of prioritizing and executing tasks to reach the business unit goals.

+ US remote role but must be able to work EST hours.

+ Up to 20% travel, both domestic and international.

+ Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations.

**Preferred Requirements:**

+ 10+ years of experience in the Video Security industry or in a similar industry. A focus in banking and financial services would be an advantage.

\#LI-KD1

Verint Systems Inc. is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. Verint has a zero-tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment, based on one’s race (including but not limited to natural hair, hair texture, hair type and protective hairstyles), color, religion, national origin, or sex, pregnancy (including childbirth and medical conditions related to pregnancy, childbirth or breastfeeding), sex stereotyping, (including assumptions about a person’s behavior or appearance, gender roles, gender identity, gender expression including gender dysphoria, or transgender status), disability, alienage or citizenship or immigration status, marital status, creed, genetic information, predisposition or carrier status, sexual orientation, military or Veteran status, political affiliation, familial status, caregiver status, status as a victim of domestic violence, unemployment status, natural hairstyles, sexual and other reproductive health decision-making, or any other classification or characteristic protected by applicable federal, state or local laws (collectively, “Protected Characteristics”), will not be tolerated. This policy applies to all terms and conditions of employment including but not limited to hiring, placement, promotion, compensation, training, leave of absence or termination.

**For US Applicants**

_2024 Benefits Offering (https://fa-epcb-dev1-saasfaprod1.fa.ocs.oraclecloud.com/fscmUI/faces/AtkTopicContentQuickPreview?TopicId=300000160018102&Title=Verint+2024+Benefits)\_

**Why USAA?**

Let’s do something that really matters.

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!

**The Opportunity**

We are seeking a dedicated Technical Product Manager Lead for the Analytics Enablement team within Marketing Data & Analytics.

The Analytics Enablement team’s vision is to ensure USAA's Marketing organization has industry-leading marketing measurement by blending data, technology, and analytics to enable more timely optimization decisions for in-market campaigns so that we maximize return on marketing investment and supports marketing line of business teams throughout the marketing lifecycle. This role is critical to leading Paid Media data management and tools that support marketing measurement (MMM, MTA, LOC, etc.)

We offer a flexible work environment that requires an individual to be **in the office 4 days per week.** This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is **not** available for this position.

The Technical Product Manager has a deep understanding of their business and the correlated technology domains. They facilitate the creation of data-driven business and technology strategies to achieve operational objectives and influence cross-functional teams to ensure business and technology objectives are aligned with clear action plans to deliver solutions. They are responsible for assisting the business in identifying and managing risks, performance issues, and controls related to their domain. They must also be able to set context and goals with their project teams and monitor systems on a recurring basis.

**What you'll do:**

+ Leads the identification and monitoring of Information Technology General Controls (ITGCs) and Business Application Controls (BACs) to mitigate IT risks.

+ Leads business and IT teams through the analysis of industry technical solutions to recommend, develop, define, and implement technology solutions that align to strategic objectives.

+ Collaborates with cross-functional teams to identify dependencies that impact strategic roadmaps.

+ Works with IT to understand industry technical solutions to drive build vs. buy recommendations.

+ Leads product/capability solution sessions.

+ Oversees changes to platform environment and communicates API capabilities for strategic integration purposes.

+ Leads collaboration with the business and technology to ensure data flow diagrams are accurate and that required data is stored to facilitate operations and analysis.

+ Prepares data driven presentations and other forms of communication to clearly communicate prioritization discussions, and product backlog and releases.

+ Consistently provides guidance and mentoring to team members and acts as an escalation point to ensures issues are resolved.

+ Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

**What you have:**

+ Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

+ 8 years in a technical product development role, such as technical product manager, software engineer, development manager, business analyst, or architect that includes experience in agile, innovation, problem solving, analytics and system design/ownership.

+ Demonstrated ability taking a concept from ideation to launch.

+ Extensive experience in technical program/product management gathering requirements, finding system efficiencies, and recommending solutions across cross-functional areas.

+ Proven ability to leverage existing data and implement new attributes so that decisions are data-driven while still balancing product quality and speed-to-market.

+ Deep knowledge of business domain laws and regulations.

+ Expert knowledge of Project Management/agile scrum process and agile product owner role.

+ Expert knowledge in Business Case and CBA development related to both revenue driving and expense saving benefits.

+ Expert ability to understand and discuss technology concepts, trade-offs and new opportunities with both business and technical team members.

+ Excellent communication and presentation skills and demonstrated leadership and ability to influence peers and leaders without formal authority.

**What sets you apart:**

+ Demonstrated ownership to create, manage, and drive measurement strategies, technology integrations, and business roadmaps.

+ Expertise in Agency/Paid Media data management and data hygiene with media budgets of at least $200M.

+ Strong influencing and people leadership skills to prioritize multiple/competing Stakeholder requests and liaison with IT teams to deliver tech builds for analytical capabilities.

+ Proven ability to manage IT investments to include business case development, statements of work, managing budget, vendor contracts, and governance routines to ensure compliant environment.

+ Preferred experience with applications/technologies (Clarity, Jira, JWM, Snowflake, Adverity, S3, Adobe Campaign, Pega).

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

**What we offer:**

**Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $120,550 - $230,400 **.**

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

**Benefits:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

_Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting._

_USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._

**If you are an existing USAA employee, please use the internal career site in OneSource to apply.**

**Please do not type your first and last name in all caps.**

**_Find your purpose. Join our mission._**

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

Senior Product Manger

Elsevier employs 9,200 people worldwide, including over 2,500 technologists. We have supported the work of our research and health partners for more than 140 years. Growing from our roots in publishing, we offer knowledge and valuable analytics that help our users make breakthroughs and drive societal progress . Digital solutions such as ScienceDirect (https://beta.elsevier.com/products/sciencedirect) , Scopus (https://beta.elsevier.com/products/scopus) , SciVal (https://beta.elsevier.com/products/scival) , ClinicalKey (https://beta.elsevier.com/products/clinicalkey) and Sherpath (https://beta.elsevier.com/products/sherpath) support strategic research management (https://beta.elsevier.com/solutions/research-analytics-management-evaluation) , R&D performance (https://beta.elsevier.com/industry) , clinical decision support (https://beta.elsevier.com/solutions/clinical-decision-support) , medical education (https://beta.elsevier.com/solutions/medical-education) , and nursing education (https://beta.elsevier.com/solutions/nursing-education) . Researchers and healthcare professionals rely on over 2,800 journals, including The Lancet (https://www.thelancet.com/) and Cell ; 46,000+ eBook titles; and iconic reference works, such as Gray's Anatomy.

This Sr Product Manager role supports Digital Commons: Over 650 institutions worldwide choose Digital Commons to showcase their scholarship, store their archives, and expand their reach. Our global community includes Colleges & Universities, Medical Centers, State Archives, Law Schools, and Associations.

The Senior Product Manager will own a product or multiple product features within a complex product, as well as lead product domain strategy and program execution. You will represent product domain(s) to peers, managers and executives across the company and to external audiences and will be seen as a central point for customer understanding. You will work closely with the delivery team in prioritizing new features and responding to customer issues/feedback. This individual will actively mentor and informally lead cross-functional team members and interview and recruit new PM candidates.

Responsibilities;

+ Gathering, evaluating and has a solid understanding of customer use cases. Maintaining close contact with customers to gain a sense for where the market is heading given multiple considerations.

+ Leveraging metrics to track progress on customer needs and ensures that product efforts move those metrics. Is proficient at pulling and accessing data from multiple sources, and managing through data ambiguity.

+ Developing clear go to market launch plans through coordinated development with external customer facing teams such as marketing and sales. Drafts PR, marketing and sales collateral.

+ Developing or supporting pricing strategy, if applicable. Drives process and external communication for products that will be sunsetted, including plan for migrating customers. Develops product vision and roadmap plan aligned with business strategy and communicates across all critical stakeholders.

+ Writing clear requirements for complex features or products and is responsive to requests for clarifications. Manages product without direct supervision, involving manager or other senior leaders only when appropriate.

+ Collaborating knowledgably with tech and data counterparts about development approaches in consideration.Requirements;

+ Possess current Product Management experience supporting a large scale, multi-facetted complex product. Long-term ownership and success in leading product lifecycle strategy and planning, including the release of multiple products and features.

+ On going follows through on commitments to ensure they are successfully completed, and goals are achieved. You should promote a strong sense of urgency for reaching goals.

+ Proven experience with the development of deep customer relationships that drive meaningful dialogue about the future direction of a product.

+ Have the ability to develop new ideas to improve the process or product and is able to prepare implementation plans. Additionally, you will Integrate and build on new ideas from others.

+ Possess the ability to create new opportunities by applying different perspectives and challenging the status -quo. You should be recognized as an innovative thinker

Work in a way that works for you

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

+ Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

About the Business

A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.

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The salary range provided in this posting is the base salary range for California.$127,400.00 - $212,300.00

Elsevier is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

Please read our Candidate Privacy Policy (https://www.relx.com/careers/join-us/privacy) .

RELX is a global provider of information and analytics for professional and business customers across industries.

We help scientists make new discoveries, lawyers win cases, doctors save lives and insurance companies offer customers lower prices. We save taxpayers and consumers money by preventing fraud and help executives forge commercial relationships with their clients.

In short, we enable our customers to make better decisions, get better results and be more productive.

**Become a part of our caring community and help us put health first**

We are seeking a visionary Product Manager to lead our Product Security and DevSecOps initiatives. In this critical role, you will be at the forefront of ensuring the security and integrity of our products throughout the development lifecycle, while championing a culture of security-first thinking across our organization.

Role is Eligible for EIP Avenues Program

The Lead, IT Product Management works with relevant Humana stakeholders to create, prioritize, and manage product iteration backlogs. Ensures final products meet IT and Humana standards and deliver maximum value to end-users. Advises executives to develop functional strategies (often segment specific) on matters of significance. Exercises independent judgment and decision making on complex issues regarding job duties and related tasks, and works under minimal supervision, Uses independent judgment requiring analysis of variable factors and determining the best course of action.

+ Develop and execute the product roadmap for our security tools and DevSecOps platforms

+ Collaborate with engineering, operations, and security teams to integrate security best practices into our development processes

+ Define and track key security metrics to measure the effectiveness of our application security initiatives

+ Stay abreast of emerging security threats and technologies, and incorporate them into our strategy

+ Partner with cross-functional teams to ensure compliance with industry standards and regulations (e.g., SOC 2, ISO 27001, GDPR)

+ Develop and maintain relationships with key security vendors and partners

+ Create and deliver executive-level presentations on security strategies and initiatives

+ Mentor product owners and foster a security-conscious culture across the organization

**Use your skills to make an impact**

**Required**

Bachelor's degree and 8+ years of technical experience

Skilled Background in Product Security

Experienced in DevSecOps/AppSec

**Preferred Requirements**

Related Security Certification(s)

Candidate in EST/CST timezones

Remote/WAH requirements:

+ WAH requirements: Must have the ability to provide a high speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.

+ A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.

+ Satellite and Wireless Internet service is NOT allowed for this role.

+ A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

**Scheduled Weekly Hours**

40

**Pay Range**

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$123,800 - $170,400 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

**Description of Benefits**

Humana, Inc. and its affiliated subsidiaries (collectively, 'Humana') offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

**About us**

Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

**Equal Opportunity Employer**

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.

**Become a part of our caring community and help us put health first**

Do you want be part of a team that is continuously learning and evolving to build innovative solutions? Do you love the challenge of solving problems to make a real difference to the business customers we serve by leading all phases of the product life cycle? Our software development team is best positioned in identifying impactful business processes to automate and deliver business value. In this role you will collaborate with business stakeholders and a close-knit agile team to develop products to meet specific customer needs and achieve specific cost and success outcomes.

The Lead Product Manager partners across various multi-disciplinary teams at Humana to define, design, and deliver digital pharmacy solutions to help drive improved health outcomes for our members. The Lead Product Manager sits in the center of strategy, design, engineering, pharmacy, and operations and is responsible for owning the full end-to-end product lifecycle. You should apply for this role if you are a technology leader who is passionate about solving complex healthcare problems and are looking for an opportunity to deliver innovative products and programs at scale.

**Responsibilities** ​

+ Develop and own the product vision, product strategy, Objectives and Key Results (OKRs), roadmaps, requirements and execution of multiple pharmacy programs and products ​

+ Utilize product management processes and tools such as: user research and concept testing, opportunity sizing and business case development, product blueprints, training development and ability to de-risk barriers to scale. Leverage a preferred Product framework consistently ​

+ Author and refine the backlog and make prioritization decisions across competing priorities. Display ability to balance and present tradeoffs between business objectives and customer needs. Successfully work with customer and internal stakeholders to understand pain points and workflow issues with existing live product features. Proactively work to mitigate risk ​

+ Inform data requirements with business rationale. Work with relevant partners to develop plans for data ingestion and optimization ​

+ Identify the highest impact areas for our members and providers. Translate metrics into business decisions and well-defined business use cases ​

+ Leverage a design-first (e.g., 'double diamond') approach to developing product requirements, including partnering with design/research, marketing, engineering, and other team members to deeply understand member and provider needs. Collaborate with internal stakeholders to ensure alignment with business partners and member needs ​

+ Successfully leverage quantitative and qualitative research to create prioritized requirements when defining solutions and workflows ​

+ Iteratively and consistently work to improve our products and programs by looking for new ways to deliver value to our members and internal customers.​

+ Leverage a consistent and data-based framework for making buy/build/partner decisions when scoping solutions. ​

+ Implement agile and lean methodologies to rapidly learn and iterate product concepts to create efficient user experiences and to consistently assess value and 'fail faster' ​

+ Define success for each phase of the product lifecycle from initial feasibly phase to fully scaled solution. Define Key Performance Indicators per phase and path to incremental value and continuous optimization. Drive product success metrics including quality, customer satisfaction, and utilization ​

+ Serve as a leader on the pharmacy automation team. Coach and mentor junior team members to grow their product skills and abilities. Proactively contribute to team culture and help drive cross team strategic initiatives and best practices

**Use your skills to make an impact**

**Required Qualifications**

+ 8 or more years of product management and/or pharmacy implementation experience ​

+ 2+ years of project leadership experience

+ Strong customer/end user orientation, with a data driven decision making approach ​

+ Comfortable working independently and communicating through multiple levels in the organization

+ Exceptional oral and written communications skills, with the polish, poise, and executive presence that will ensure effective interaction with all organizational levels, including senior and executive level audiences ​

+ Proven ability to thrive in a dynamic, fast-changing environment; be nimble and adaptable

+ Strong ability to drive cross functional teams to alignment in the midst of ambiguity

+ Passionate about continuous improvement ​

+ Ability to drive significant transformation

+ Solid track record managing products that achieved successful financial outcomes

+ Competence working on very large and most complex assignments

**Preferred Qualifications**

+ Bachelor's degree - A variety of degrees (or even no degree) will work with the right combination of skills and experience

+ Experience in healthcare, pharmacy workflow management, pharmacy programs, or business process automation. ​

+ Track record of delivering value via products that have scaled. Experience commercializing digital health products to consumers, patients, members, and/or providers preferred ​

+ Track record of delivering with cross-functional agile scrum teams ​

+ Experience with healthcare data and standards

+ Previous people management experience or experience leading cross functional teams or initiatives

+ Experience with SAFe Agile and/or Kanban

**Additional Information**

**Location/Work Style:** Remote US

**Why Humana?**

At Humana, we know your well-being is important to you, and it's important to us too. That's why we're committed to making resources available to you that will enable you to become happier, healthier, and more productive in all areas of your life. Just to name a few:

+ Work-Life Balance

+ Generous PTO package

+ Health benefits effective day 1

+ Annual Incentive Plan

+ 401K - Excellent company match

+ Well-being program

+ Paid Volunteer Time Off

If you share our passion for helping people, we likely have the right place for you at Humana.

**Work at Home Guidance**

To ensure Home or Hybrid Home/Office associates' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:

+ At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested

+ Satellite, cellular and microwave connection can be used only if approved by leadership

+ Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

+ Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.

+ Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

**SSN Alert Statement**

Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from [email protected] with instructions on how to add the information into your official application on Humana's secure website.

**Scheduled Weekly Hours**

40

**Pay Range**

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$123,800 - $170,400 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

**Description of Benefits**

Humana, Inc. and its affiliated subsidiaries (collectively, 'Humana') offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

**About us**

About CenterWell Pharmacy: CenterWell Pharmacy provides convenient, safe, reliable pharmacy services and is committed to excellence and quality. Through our home delivery and over-the-counter fulfillment services, specialty, and retail pharmacy locations, we provide customers simple, integrated solutions every time. We care for patients with chronic and complex illnesses, as well as offer personalized clinical and educational services to improve health outcomes and drive superior medication adherence.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.

**Equal Opportunity Employer**

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.

**Company :**

Highmark Health

**Job Description :**

**JOB SUMMARY**

*****CANDIDATE MUST BE US Citizen (due to contractual/access requirements)*****

This job plays a critical role representing the customer’s voice throughout the product development lifecycle. This role will establish and evangelize the vision and strategy for assigned digital products, clearly articulate the “why” behind the products, and own the digital product roadmap. Will bridge technology, business, and customer needs to create remarkable digital experiences that solve customer’s problems, drive business value, and produce desired outcomes. Will be responsible to define the product’s fundamental value proposition, outline the vision and execution plan, gain alignment and support from key strategic partners and stakeholders, and oversee execution of that vision. The incumbent will collaborate with digital design, digital development, and data & analytics counterparts to align and coordinate efforts for effective delivery.

**ESSENTIAL RESPONSIBILITIES**

+ Familiar with customer digital journeys, and their preferences and expectations. Under guidance, identifies problem areas, points of friction, and jobs to be done. Creates and tests hypotheses that translate problems into relevant digital solutions and experiences.

+ Serves as the point of contact for assigned digital products both internally and externally.

+ Familiar with the potential application of new technologies, market trends, and vendor capabilities. References the inventory of existing digital capabilities and determines whether they can solve identified problems or if new capabilities are needed. Participates in build, buy, or partner evaluations and vendor integration evaluations in collaboration with digital design, digital development, and other stakeholders. Manages multiple sources of intake and demand, sifts through the “noise” to determine priorities that will drive the best results, and manages relationships with key stakeholders.

+ Defines, tracks, and monitors key performance indicators and outcomes of digital products. Implements strategies to iterate and continuously improve performance of digital products.Leverages quantitative metrics and qualitative observations to derive customer insights and digital product improvement opportunities.

+ Familiar with the department's and the company's strategy and competitive position, and develops a holistic product vision and the corresponding product strategy to drive maximum value. Clearly set and communicate roadmaps, priorities, experiments, and decisions across audiences, from product team to key stakeholders.

+ Serve as accountable owner for the digital products/tools as assigned. Manages the digital product roadmap and backlog and uses input from customers and internal stakeholders to frequently refresh and re-prioritize the backlog.

+ Coordinate with other Product Managers to ensure cross-product alignment.Collaborates with other Digital Product Managers.

+ Other duties as assigned or requested.

**EDUCATION**

**Required**

+ Bachelor's Degree in Business, Science, Technology, Design, Healthcare or related field

**Substitutions**

+ 6 years of related and progressive experience in lieu of Bachelor's degree

**Preferred**

+ Master's Degree in Business, Science, Technology, Design, Healthcare or related field

**EXPERIENCE**

**Required**

+ 3 years of Digital Product Management

+ 2 years in the Healthcare Industry

**Preferred**

+ 3 years with Agile Software Development Methodology

**LICENSES or CERTIFICATIONS**

**Required**

+ None

**Preferred**

+ Product Manager Certification

**SKILLS**

+ Excellent written, interpersonal, communication, and presentation skills

+ Demonstrated ability to work with minimal supervision with a high degree of organization and attention to detail; manage multiple simultaneous tasks, assignments, deadlines, and produce results; and be results-oriented team player who leads by example, holds self-accountable for performance, takes ownership, and champions all aspects product initiatives

+ Proven track record of defining product requirements and launching successful products on schedule

+ Knowledge of software development lifecycle, from planning to delivery

+ Ability to lead and influence others within a matrixed organization, and leads with a true sense of urgency with the ability to engage the workforce to do the right thing every time for our customers and clinicians; Leads with a customer and clinician-centric lens and advocates for a combined customer and clinician view in all interactions

+ Successfully partners through collaboration and sense of urgency regarding process implementation and improvement/optimization

+ Experience using sketches, flow diagrams, wireframes, mockups, prototypes, customer experience blueprints, and visual concepts

+ Conflict Management

**Language (Other than English):**

None

**Travel Requirement:**

0% - 25%

**PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS**

**Position Type**

Office-based

Teaches / trains others regularly

Frequently

Travel regularly from the office to various work sites or from site-to-site

Occasionally

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

Yes

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Occasionally

Lifting: 25 to 50 pounds

Rarely

**_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._

**_Compliance Requirement_** _: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._

_As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy._

_Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._

**Pay Range Minimum:**

$78,900.00

**Pay Range Maximum:**

$146,000.00

_Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.

EEO is The Law

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity ( _https://www.eeoc.gov/sites/default/files/migrated\_files/employers/poster\_screen\_reader\_optimized.pdf_ )

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.

For accommodation requests, please contact HR Services Online at [email protected]

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Req ID: J249090

**Description**

**You Lead the Way. We’ve Got Your Back.**

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of our diverse tech team, you can manage software products that makes us an essential part of our customers’

digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your

voice is valued, and you make your own decisions on what tech to use to solve challenging problems. Amex offers a

range of opportunities to work with the latest technologies. And because we understand the importance of keeping your

skills fresh and relevant, we give you dedicated time to invest in your professional development.

The Global Accounts Receivables team is a part of the Enterprise Platforms Center of Excellence (COE). The team plays

a key role in the development of New Card Products, Benefit Programs, Lending and Commerce initiatives that help

grow revenue, deepen customer engagement and increase member value. The team drives the development of products

and software that deliver on business growth while increasing speed to market and modernizing AR. The team is also

responsible for enhancing customer experience through development and enhancement of AR capabilities.

The Global AR Software Product Management team is looking for a talented and driven software Product Owner to lead

the transformation of Account Receivable capabilities for the Core Card Platforms and help us build our next generation

of technology assets. The primary focus area for this role will be Global AR Data Publication, including APIs, events, data

lake and data caches.

**How will you make an impact in this role?**

+ Prioritize development of the software product in alignment with business objectives.

+ Work with stakeholders for the Software Product/Capability Areas and platforms that they are responsible for, to define roadmap to improve time to market, reduce operational risk, and create business value.

+ Translate software product roadmap into minimum viable product iterations.

+ Create well-defined features/user stories and acceptance criteria.

+ Understand and apply new trends and competitive best practices into requirements/user stories.

+ Partner with peers to drive capability globalization and market adoption of platform capabilities where appropriate.

+ Communicate and build consensus across multiple departments and stakeholders in creating the software product and platform requirements.

+ Work closely with the technology team to develop, test and deliver the defined capabilities and rapidly iterate new solutions.

+ Ensure that the appropriate tracking and reporting is in place to track performance post launch in order to evaluate future investment.

+ Enable analytics driven decision making. Produce ROI analyses and optimization recommendations for roadmap.

+ Identify risks, challenges, opportunities and business integration needs.

+ Review existing products and workflows for modernization opportunities.

+ Perform Demos and Launch Announcements with key stakeholders to demonstrate success and metrics of improvement.

+ Champion, support and implement agile principles.

**Minimum Qualifications**

+ Bachelor’s (or comparable experience) in computer science, engineering or a related technical discipline.

+ 7 years experience in Software Product Management, Business Analysis or Product Ownership.

+ Experience managing data publication products such as APIs and events and/or Big Data, Analytics and AI products.

+ Knowledge of Bank Accounts Receivable, Credit, Lending or Payment Products.

+ A good balance of technical knowledge and business acumen.

+ Problem solving, organizational and analytical skills.

+ Quick learner and driven to learn new functionality.

+ Outcome driven.

+ Can decompose abstract information into meaningful and detailed business features.

+ Ability to separate technology requirements and constraints from core business value.

+ Customer first mindset.

+ Enthusiasm and passion for great products and services and an ability to articulate product vision and functionality.

+ Ability to research and analyze data to use in decision making.

+ Team skills, including ability to establish and maintain effective working relationships with all levels within organization, internally and externally.

+ Strong written & verbal communication.

+ Experience with BDD, scaled agile, and scrum software development methodologies.

+ Project management skills; ability to prioritize and complete tasks.

+ Ability to manage scope against team capacity.

+ Familiarity with one or more programming languages and software integration patterns preferred.

**Qualifications**

Salary Range: $90,000.00 to $165,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

+ Competitive base salaries

+ Bonus incentives

+ 6% Company Match on retirement savings plan

+ Free financial coaching and financial well-being support

+ Comprehensive medical, dental, vision, life insurance, and disability benefits

+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

+ Free and confidential counseling support through our Healthy Minds program

+ Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

**Job:** Technology

**Primary Location:** US-Arizona-Phoenix

**Schedule** Full-time

**Req ID:** 24015439