Resolve customer complaints regarding problems, such as payout errors.

Remove suspected cheaters, such as card counters or other players who may have systems that shift the odds of winning to their favor.

Track supplies of money to tables and perform any required paperwork.

Explain and interpret house rules, such as game rules or betting limits.

Prepare work schedules and station arrangements and keep attendance records.

Monitor staffing levels to ensure that games and tables are adequately staffed for each shift, arranging for staff rotations and breaks and locating substitute employees as necessary.

Maintain familiarity with all games used at a facility, as well as strategies or tricks employed in those games.

Circulate among gaming tables to ensure that operations are conducted properly, that dealers follow house rules, or that players are not cheating.

Set and maintain a bank and table limit for each game.

Direct the compilation of summary sheets that show wager amounts and payoffs for races or events.