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Visual and Performing Arts

Media Programming Directors

Direct and coordinate activities of personnel engaged in preparation of radio or television station program schedules and programs, such as sports or news.

Salary Breakdown

Media Programming Directors

Average

$60,490

ANNUAL

$29.08

HOURLY

Entry Level

$25,270

ANNUAL

$12.15

HOURLY

Mid Level

$50,500

ANNUAL

$24.28

HOURLY

Expert Level

$102,000

ANNUAL

$49.04

HOURLY


Supporting Programs

Media Programming Directors

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Chandler-Gilbert Community College
  Chandler, AZ 85225-2479      Degree Program

Estrella Mountain Community College
  Avondale, AZ 85392      Degree Program

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  Glendale, AZ 85302      Degree Program

GateWay Community College
  Phoenix, AZ 85034      Degree Program

Phoenix College
  Phoenix, AZ 85013-4234      Degree Program

Paradise Valley Community College
  Phoenix, AZ 85032-1200      Degree Program

Rio Salado College
  Tempe, AZ 85281-6950      Degree Program

Scottsdale Community College
  Scottsdale, AZ 85256-2626      Degree Program

South Mountain Community College
  Phoenix, AZ 85040      Degree Program

Mesa Community College
  Mesa, AZ 85202-4866      Degree Program

Scottsdale Community College
  Scottsdale, AZ 85256-2626      Degree Program

Scottsdale Community College
  Scottsdale, AZ 85256-2626      Certification

Scottsdale Community College
  Scottsdale, AZ 85256-2626      Degree Program

Scottsdale Community College
  Scottsdale, AZ 85256-2626      Certification

Scottsdale Community College
  Scottsdale, AZ 85256-2626      Degree Program

Current Available & Projected Jobs

Media Programming Directors

209

Current Available Jobs

1,540

Projected job openings through 2032


Top Expected Tasks

Media Programming Directors


Knowledge, Skills & Abilities

Media Programming Directors

Common knowledge, skills & abilities needed to get a foot in the door.

KNOWLEDGE

Communications and Media

KNOWLEDGE

Computers and Electronics

KNOWLEDGE

English Language

KNOWLEDGE

Administration and Management

KNOWLEDGE

Telecommunications

SKILL

Speaking

SKILL

Critical Thinking

SKILL

Judgment and Decision Making

SKILL

Reading Comprehension

SKILL

Coordination

ABILITY

Oral Comprehension

ABILITY

Oral Expression

ABILITY

Problem Sensitivity

ABILITY

Written Comprehension

ABILITY

Written Expression


Job Opportunities

Media Programming Directors

  • Silicon Technical Program Manager, Metaverse Hardware
    Meta    Phoenix, AZ 85067
     Posted about 12 hours    

    **Summary:**

    Meta Reality Labs (RL) is building products that make it easier for people to connect with others. Mixed Reality (MR) is a team of world-class experts developing and shipping next generation hardware to move our industry-leading virtual reality systems forward. As a Silicon Technical Program Manager for MR New Technology Platforms, you will lead multidisciplinary teams to shape the future technologies by establishing requirements and defining custom silicon architecture through the silicon development cycle. You will contribute to the breakthrough work in computer vision, machine learning, mixed reality, graphics, displays, sensors, and innovative ways to advance technologies to achieve the company's Metaverse vision. We are looking for Technical Program Managers with experience across all aspects of custom silicon development ranging from concept to product intercept. This role will also expose you to many architectural and cross functional teams and you will get to experience vertically building products for the future. This position will enable you to leverage your technical and program management skills in a cross-company multi-functional leadership role. This is a phenomenal opportunity to engage in cutting edge technologies from the get-go.

    **Required Skills:**

    Silicon Technical Program Manager, Metaverse Hardware Responsibilities:

    1. Serve as the primary point of accountability for Mixed Reality custom Silicon projects with external partners.

    2. Build and maintain working relationships across a cross-functional team of Product Managers, Architects, Technology leads, Electrical Engineering, Firmware, Software and external partners to set milestones, architecture requirements and priorities to enable successful silicon development that meets specs, schedule and budget requirements.

    3. Develop schedules, identify critical paths and bottlenecks and maintain execution throughout the duration of programs.

    4. Lead technical and business trade-offs influencing SoC roadmap and definition to find optimal solutions for meeting product targets

    5. Effectively communicate program status to key cross-functional stakeholders and leadership.

    6. Work cross-functionally to develop best practices and technology development processes in a quickly-changing and dynamic environment to ensure on time delivery.

    7. Manage delivery of chips for the product development builds and guide product teams on qualification to meet mass production timelines.

    8. Ensure program documents are complete, current and available for staff and leadership review.

    9. Contribute to resource planning to ensure program success.

    **Minimum Qualifications:**

    Minimum Qualifications:

    10. 7+ years of experience in silicon/ASIC/IP program management.

    11. Experience dealing with ambiguity with a fast changing consumer electronics field.

    12. Experience in managing silicon product cycle from concept to delivery.

    13. Understanding of hardware and software integration challenges.

    14. Experience of owning/driving project development using well-defined metrics.

    15. Proven communicator and teammate with experience working effectively with teams with dynamic strengths and experience across multiple locations.

    **Preferred Qualifications:**

    Preferred Qualifications:

    16. Custom Silicon Design experience.

    17. Experience working effectively as an individual and in a multidisciplinary team.

    18. Results oriented, self-motivated, proactive with demonstrated creative & critical thinking.

    19. Experience collaborating and/or leading in a team environment.

    20. Knowledge of industry trends and disruptive technologies.

    **Public Compensation:**

    $167,000/year to $230,000/year + bonus + equity + benefits

    **Industry:** Internet

    **Equal Opportunity:**

    Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

    Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.


    Employment Type

    Full Time

  • Product Program Manager
    Pearson    Phoenix, AZ 85067
     Posted about 12 hours    

    **Job Title : Senior Technical Project Manager**

    **Location : US (Remote)**

    **Summary**

    We are on search for highly motivated servant leader who believes in agile values and has a passion for process optimizations and gaining efficiencies. The perfect project manager is eager to learn, will be a creative problem solver, promoter of collaboration, challenger of status quo and continuously looking for ways to improve day to day operations. In this role you will be responsible for managing large scale projects from inception to completion. You will be working closely with cross-functional teams to ensure successful delivery of products and services.

    **Core Tasks and Responsibilities**

    Coordinate internal resources and third parties/vendors for the flawless execution of multiple projects

    ● Assist in the definition of project scope and objectives, involving all relevant internal stakeholders and ensuring technical feasibility

    ● Ensure that all projects are delivered on-time, within scope and within budget

    ● Collaborate with correct business partners to ensure resource availability and allocation

    ● Develop a detailed project plan to monitor and track progress

    ● Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques

    ● Report and escalate to management as needed

    ● Manage the relationship with the teams, business partners and relevant stakeholders

    ● Perform risk management to minimize potential risks

    ● Create and maintain comprehensive project documentation

    ● Track project performance, specifically to analyze the successful completion of short and long-term goals

    ● Develop comprehensive project plans to be shared with clients as well as other staff members

    ● Support Change Management process by documenting requested changes, assessing their impact, and peppering necessary documentation for CAB meeting.

    ● Use and continually develop leadership skills

    ● Help identify opportunities for internal process improvements

    ● Provide informal guidance or leadership support to colleagues with less experience

    ● Influence colleagues internally and external to follow best process practices

    ● Perform other related duties as assigned

    **Required Skills, Experience, and Competencies**

    ● Bachelor’s degree in Computer Science, Engineering, Business, or a related field

    ● Proven working experience in project management (5+ years)

    ● Excellent client-facing and internal communication skills

    ● Solid organizational skills including attention to detail and multitasking skills

    ● Ability independently work in a fast-paced, dynamic environment and manage multiple priorities simultaneously

    ● Understanding commonly known PM methodologies

    ● Strong working knowledge of Microsoft Office

    ● Experience with project management software tools (JIRA, Confluence Smartsheet)

    The salary for this full-time role falls between $100,000 and $110,000, based on experience and qualifications.

    Same Posting Description for Internal and External Candidates

    1150575

    **Job:** Product Management

    **Job Family:** PRODUCT

    **Organization:** Virtual Learning

    **Schedule:** FULL\_TIME

    **Req ID:** 20133

    \#location


    Employment Type

    Full Time

  • Program Director - Military Space
    Honeywell Aerospace    Glendale, AZ 85304
     Posted about 12 hours    

    You will report directly to the Senior Director of National Programs and Military Space and you’ll work out of the Clearwater, FL or Glendale, AZ location on a Hybrid work schedule.

    In this role, you will impact the strategic direction of military space initiatives, driving innovation and efficiency while managing cross-functional teams to deliver high-quality results.

    KEY RESPONSIBILITIES

    + Lead and manage military space programs, ensuring alignment with organizational goals and objectives.

    + Lead engagements with customers to shape product offerings, develop new business, and maintain awareness of market trends.

    + Collaborate with engineering, operations, finance, and other stakeholders to develop and implement program strategies.

    + Monitor program performance, identify risks, and implement corrective actions to achieve project milestones.

    BENEFITS OF WORKING FOR HONEYWELL

    In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit:

    The application period for the job is estimated to be 10 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates.

    YOU MUST HAVE

    + Proven experience in program management within the space industry.

    + Strong management skills with the ability to lead diverse teams and drive project success.

    + Knowledge of inertial products, momentum control technologies, and onboard processing/computing.

    + Knowledge of US Government and International government (FVEY) mission needs and procurement processes.

    + Ability to obtain and maintain a US Government Top Secret clearance.

    WE VALUE

    + Bachelor’s Degree in Engineering, Business, or a related field.

    + Experience with military space programs and technologies.

    + Successful business development experience

    ABOUT HONEYWELL

    Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world’s most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe.

    THE BUSINESS UNIT

    Honeywell has been part of every NASA crewed space mission for almost 60 years and is onboard 950 satellites and counting.

    Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

    Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

    Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.


    Field of Interest

    (STEM) Science, Technology, Engineering & Mathematics

    Employment Type

    Full Time

  • Construction Management Program Manager
    Atlas    Tempe, AZ 85282
     Posted about 12 hours    

    Atlas is a nationwide leader in civil engineering, materials testing and geotechnical consulting services for environmental, industrial and infrastructure construction projects. Headquartered in Austin, TX, Atlas currently has over 3,500 employees with offices throughout the US, including Alaska & Hawaii. It’s no accident that Atlas creates a better experience for infrastructure and environmental projects. It’s how we are built – with the best people in the industry, with the reach and expertise to help at any and every step of the project, and with a heart-led approach that puts quality and safety at the center of everything we do. We’re just built to be better. We are a great company.

    We are seeking **Construction Management Program Manager** to lead construction management, quality assurance/quality control (QA/QC), and overall project delivery in our Southeast Georgia Local Government market. Come join us!

    **Job responsibilities include but are not limited to:**

    Project Leadership:

    + Oversee construction management, QA/QC, and team development.

    + Ensure compliance with plans and specifications.

    + Review and Approve change orders, invoices, payment applications, and provide technical advice.

    + Lead, coordinate, and schedule work of field staff assigned to the area.

    Technical Expertise:

    + Conduct engineering calculations and review material sampling/testing.

    + Provide technical assistance, mentoring, and problem-solving for staff.

    + Use automated design and engineering systems.

    + Coordinate with clients, contractors, and consultants to address construction issues.

    Client Management:

    + Develop and foster relationships with local government and other public clients.

    + Maintain professionalism while ensuring client satisfaction.

    + Ensure successful project delivery for clients.

    + Perform other job duties as assigned.

    **Minimum requirements:**

    + Degree in Civil Engineering or Civil Engineering Technology or Construction Management and ten (10) years of progressive transportation experience.

    + Preferred Certifications:

    + GSWCC Level 1a (Erosion Control).

    + GDOT WECS.

    **Technical requirements:**

    + Thorough knowledge of specifications and standards, acceptable construction practices, materials, methods and equipment used in highway and bridge construction and engineering.

    + Ability to read and comprehend construction plans, contract provisions, specifications, inspection procedures, and all other documents associated with the project.

    + Thorough knowledge of mathematical functions, including algebraic, geometric, and trigonometric calculations related to highway/transportation engineering.

    + Well versed in Microsoft Office

    + Proficient in SiteManager or other construction tracking software.

    **Other miscellaneous qualities:**

    + Shall possess a valid Georgia Driver's license.

    + Ability to drive to and from job sites

    + Ability to travel, approximately 10 - 20% of the time

    + Shall abide by Atlas health and safety policies and procedures.

    **Benefits:**

    Atlas offers a comprehensive benefit program to meet the diverse needs of our employees. Depending on your employment status, Atlas benefits include health, dental, vision, life, AD&D, voluntary life / AD&D, disability benefits, leaves of absence, 401k, paid time off, paid holidays, employee assistance program, educational assistance program.

    **Who We Are:**

    We strive to be the most sought-after infrastructure and environmental solutions company, known for our unique, values-driven approach and brought to life by the industry’s most exceptional people.

    Atlas provides professional testing, inspection, engineering, environmental and consulting services from more than 100 locations nationwide. We deliver solutions to both public and private sector clients in the transportation, commercial, water, government, education and industrial markets.

    With a legacy of providing consistent quality and results, Atlas creates a better experience at every stage of an infrastructure project. We connect the best experts in the industry to deliver value from concept to completion and beyond. This means doing everything our clients expect and then raising the expectations in a way that only our people can.

    **Our Values:**

    **Life:** We enhance quality of life. We value people and safety above all else.

    **Heart:** As our hallmarks, we act with compassion, empathy and respect.

    **Trust:** We work together as partners, doing what we say with full accountability.

    **Mastery:** Always striving for the highest quality, we ensure greatness inspires all our work.

    **Atlas EEOC Statement**

    Atlas is an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

    This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Atlas makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO Policy https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf


    Employment Type

    Full Time

  • Digital Product Lead – Program Management
    Humana    Phoenix, AZ 85067
     Posted 2 days    

    **Become a part of our caring community and help us put health first**

    Humana is a leading health and well-being company focused on helping our patients, members, and customers achieve their best health by delivering personalized, simplified, whole-person healthcare experiences. At Humana, we are committed to creating a meaningful work environment where everyone belongs. Our environment is one in which every employee can bring their whole self to work to do their best work. Celebrating diverse backgrounds is at the heart of our corporate values, and we believe that our inclusive, diverse culture has a direct and positive impact on our customers and their healthcare experiences.

    Our brokerage business is poised to advance the industry in how digital can be used to drive customer acquisition in the Medicare Advantage space. Within this business area, we are aggressively driving new digital capabilities, new ways of working, and employing next-gen technology to revolutionize how Medicare Advantage is sold. This role is part of this expanding Digital organization, and will be critical in our growth plans.

    Key Accountabilities

    We are seeking a highly skilled Lead Digital Program Manager to oversee the development and execution of a new eCommerce business. This role requires a dynamic and results-driven leader who excels in managing complex projects independently, ensuring alignment with strategic objectives. The Lead Digital Program Manager will play a key role in establishing the structure, frameworks, and operating model for a newly formed team, collaborating across functions, and delivering exceptional results in a fast-paced environment.

    + Architect and implement the foundational structure, frameworks, and operating model for a new digital/eCommerce team.

    + Lead end-to-end management of digital programs, including go-to-market planning and execution, development and ownership of readiness strategy, and robust testing plans/frameworks for successful product launches.

    + Serve as the primary contact for all legal, regulatory, and compliance matters—coordinating required reviews and ensuring full adherence to company and industry standards.

    + Collaborate with IT, Operations, Marketing, and external partners to ensure seamless execution and integration across business functions.

    + Establish and manage detailed project plans, timelines, and budgets; proactively identify and resolve risks or obstacles.

    + Develop and monitor rubrics for program performance, analyze key metrics, and provide concise updates to senior leadership.

    + Drive a culture of innovation, continuous improvement, and accountability within the team.

    + Manage stakeholder expectations and foster clear, consistent communication across all levels of the organization.

    + Stay abreast of industry trends and best practices to inform ongoing program strategy and execution.

    **Use your skills to make an impact**

    **Required Qualifications**

    + Natural leadership instincts with proven ability to innovate and influence

    + 7+ years leading digital programs or projects, ideally within eCommerce or digital retail.

    + Demonstrated expertise in building and scaling new teams, including creation of operational frameworks, team structure, and governance models.

    + Proven ability to design, implement, and manage go-to-market checklists, testing strategies, and frameworks.

    + Direct experience managing legal, regulatory, and compliance reviews in a digital or eCommerce environment.

    + Strong leadership skills, with a track record of working independently in complex, matrixed organizations.

    + Excellent communication, organizational, and analytical skills.

    + Experience with project management methodologies such as Agile or Scrum.

    + Ability to drive results in a dynamic and evolving environment.

    Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

    **Scheduled Weekly Hours**

    40

    **Pay Range**

    The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

    $126,300 - $173,700 per year

    This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

    **Description of Benefits**

    Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

    Application Deadline: 07-04-2025

    **About us**

    Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

    **Equal Opportunity Employer**

    It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

    Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.


    Employment Type

    Full Time

  • Psychology Program Manager (Neuropsychology & Wellness)
    Veterans Affairs, Veterans Health Administration    Phoenix, AZ 85067
     Posted 3 days    

    Summary This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in accordance with VHA policy and submit your EDRP application within four months of appointment. Program Approval, award amount (up to $200,000) and eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after complete review of the EDRP application. Responsibilities VA Careers - Psychologist: https://youtube.com/embed/77qHlLw9Xck Total Rewards of a Allied Health Professional The Phoenix VA's Mental Health Department is recruiting for one Psychology Program Manager to join their Neuropsychology and Wellness Program. The incumbent will be responsible for the management of the administrative and clinical aspects of the Neuropsychology, Health Psychology, Inpatient Community Living Center/Inpatient Medical Psychology, and Home-Based Primary Care Psychology teams. Major duties will include, but are not limited to: Has direct administrative and professional supervision of the psychologists within the Neuropsychology and Wellness Section of Psychology Service. Assures compliance with accrediting agency and regulatory requirements, manages/oversees consults and encounters, monitors staff performance, and develops and implements programs based upon Veteran needs and current research findings. Provides a full range of neuropsychological evaluations with a wide variety of Veterans or provides a full range of outpatient geriatric, health psychology, or home-based primary care services that can include group or individual, consultation, and/or psychological assessments. Provides appropriate feedback, education, and recommendations based on the outcomes of the evaluations to Veterans, family members, and significant others as part of evidence-based treatment and/or assessment. Resolves staff conflicts which might interfere with the delivery of services and identifies continuing education and training needs. Work Schedule: Monday-Friday 7:30 am to 4:00 pm Compressed/Flexible: May be authorized with supervisory approval Permanent Change of Station (Relocation Assistance): Not Authorized EDRP Authorized: Former EDRP participants ineligible to apply for incentive. Contact VISN22HREducationReimbursementTeam@va.gov, the EDRP Coordinator for questions/assistance. Learn more Telework: Not Available Virtual: This is not a virtual position. Functional Statement #: 0000 Permanent Change of Station (PCS): Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. You may be required to serve a probationary period. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Must pass pre-employment physical examination. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Qualifications Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: Citizenship. Citizen of the United States. Licensure. Applicants must hold a full, current, and unrestricted license to practice psychology at the doctoral level in a State, Territory, or Commonwealth of the United States, or the District of Columbia. Exception: Non-licensed applicants who otherwise meet the eligibility requirements may be given a temporary appointment as a "graduate psychologist" at the GS-11 or GS-12 grade under the authority of 38 U.S.C. § 7405 for a period not to exceed two years from the date of employment on the condition that such a psychologist provide care only under the supervision of a psychologist who is licensed. Failure to obtain licensure during that period is justification for termination of the temporary appointment. Education. Applicant must have a doctoral degree in psychology from a graduate program in psychology accredited by the American Psychological Association (APA), the Psychological Clinical Science Accreditation System (PCSAS), or the Canadian Psychological Association (CPA) at the time the program was completed. The specialty area of the degree must be consistent with the assignment for which the applicants are to be employed. For the purpose of meeting this requirement, the term "specialty area" refers to the specific specialty areas recognized by the accrediting body and not to specific job duties that might require special skills. Currently, APA accredits doctoral programs in the specialty areas of clinical psychology, counseling psychology, school psychology, or combinations of two or more of those areas. PCSAS accredits doctoral programs in psychological clinical science. CPA accredits doctoral programs in clinical psychology, counseling psychology, clinical neuropsychology, and school psychology; OR Have a doctoral degree in any area of psychology and, in addition, successfully complete a re-specialization program (including documentation of an approved internship completed as part of the re-specialization program) meeting both of the following conditions: The re-specialization program must be completed in an APA or a CPA accredited doctoral program; and The specialty in which the applicant is retrained must be consistent with the assignment for which the applicant is to be employed. OR Have a doctoral degree awarded between 1951 and 1978 from a regionally-accredited institution, with a dissertation primarily psychological in nature. AND Internships. Applicants must have successfully completed a professional psychology internship training program that was accredited by APA or CPA at the time the program was completed and that is consistent with the assignment for which the applicant is to be employed OR New VHA psychology internship programs that are in the process of applying for APA accreditation are acceptable in fulfillment of the internship requirement, provided that such programs were sanctioned by the VHA Central Office Program Director for Psychology and the VHA Office of Academic Affiliations at the time that the individual was an intern OR VHA facilities that offered full-time, one-year pre-doctoral internships prior to PL 96-151 (pre-1979) are considered to be acceptable in fulfillment of the internship requirement OR Applicants who completed an internship that was not accredited by APA or CPA at the time the program was completed may be considered eligible for hire only if they are currently board certified by the American Board of Professional Psychology in a specialty area that is consistent with the assignment for which the applicant is to be employed OR Applicants who have a doctoral degree awarded between 1951 and 1978 from a regionally-accredited institution with a dissertation primarily psychological in nature may fulfill this internship requirement by having the equivalent of a one-year supervised internship experience in a site specifically acceptable to the candidate's doctoral program. If the internship experience is not noted on the applicant's official transcript, the applicant must provide a statement from the doctoral program verifying that the equivalent of a one-year supervised internship experience was completed in a site acceptable to the doctoral program. Grade Determinations: GS-14 Experience: Applicants must have at least 3 years of experience as a professional psychologist, with at least one year equivalent to the GS-13 level. In addition to the experience above, the candidate must demonstrate the following KSAs: Ability to organize work, set priorities, delegate tasks, and meet multiple deadlines. Knowledge of and ability to utilize evidence based practices and clinical practice guidelines appropriately and ability to guide staff in using these tools. Ability to deal effectively with individuals or groups. Skill in managing and directing the work of others to accomplish program goals and objectives. Ability to translate management goals and objectives into well-coordinated and controlled work operations. Ability to establish and monitor production and performance priorities and standards. Ability to analyze organizational and operational problems and to develop and implement solutions that result in sound operation of the program. References: VA Handbook 5005, Part II, Appendix G18- Psychologist Qualification Standard. Physical Requirements: The work is primarily sedentary, although some slight physical effort may be required. Education IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html. Additional Information Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. This position is in the Excepted Service and does not confer competitive status. VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.


    Employment Type

    Full Time

  • Program Manager I, II or Sr
    Tucson Electric Power    Kingman, AZ 86409
     Posted 4 days    

    **Program Manager I, II or Sr**

    Company **UniSource Energy Electric**

    Location **Kingman, AZ**

    Requisition ID **6019**

    **About Us**

    UNS Energy Corporation (http://www.uns.com) , headquartered in Tucson, Arizona, is a subsidiary ofFortis Inc. (https://www.fortisinc.com) , the largest investor-owned electric and gas distribution utility in Canada. Our public utility subsidiaries, Tucson Electric Power Company, UNS Electric, Inc. and UNS Gas, Inc., power our economy by providing electric and gas service to nearly 700,000 customers in Arizona.

    We embrace a spirit of giving, dedicated to improving quality of life in the communities we have served for generations, and in TEP’s case, since the 1890s. We’re building a cleaner, greener grid, with more wind and solar power than ever before, while maintaining safe, reliable, and affordable service.

    **Your Employer of Choice**

    Our culture is rooted inshared core values (https://www.tep.com/careers/#values) that define how we work and who we are. Our team of innovative professionals bring their authentic selves to work each day to power our vision and make a difference.

    We create opportunities for employees to thrive through:

    + **Continual growth:** In an industry changing faster than ever before, our commitment to professional growth and leadership development means we never stop challenging ourselves to explore new possibilities.

    + **Active Engagement:** We support a collaborative environment, with peer-to-peer learning and employee-driven groups that foster an inclusive culture.

    + **Total compensation:** UNS Energy Corporation also offers a competitive compensation and benefits package that includes a 401k plan with a generous company match and additional non-discretionary employer contribution, affordable individual and family health insurance plans, tuition assistance, life insurance, long-term disability insurance and much more.

    Hear from some of our employees,here (https://youtu.be/hpknvJPLuoc) andhere (https://youtu.be/7BECywu-Re4) .

    **Job Description - Program Manager I, II or Sr**

    **JOB POSTING - OPEN UNTIL FILLED**

    Position Title:

    Program Manager, I, II, Senior

    Business Reporting Unit:

    Customer Programs and Services

    FLSA Status:

    Non-exempt (I) Exempt (II and Sr)

    Level:

    Non-Manager

    EEOC Category:

    Professionals (I and II) First-Mid level officials (Sr)

    EEOC Job Group

    SVC Consultants (I and II)

    Team Leaders (Sr)

    Does this position involve transmission and/or marketing functions? - TRM, MKT, or N/A

    N/A

    CIP status -Cyber, Physical, Both or Neither (Select one)

    Neither

    Job Code

    KG071 (I) KG040 (II) KG 110 (Sr)

    Safety Sensitive:

    Yes

    Last Business Unit Review

    6/2025

    Position Description:

    The Program Manager I, II, and Senior will provide overall program management for Energy Programs (e.g. Customer Solar Interconnection Process and Customer Energy Optimization Programs) offered by Tucson Electric Power (TEP), UniSource Electric (UNSE) and UniSource Gas (UNSG). This includes daily oversight of support staff (e.g. Technical Specialists and Program Coordinators) for program implementation and reporting. The Program Manager will be responsible for management of program goals related to Energy Programs including participation, energy savings, budgets, reporting, and identification of program changes that are necessary The Program Manager will also provide guidance and work with Corporate Communications for mass media campaigns including internet, social media, television, radio, and print as well as being a speaker at various community special events.

    Position-Related Responsibilities:

    + Provides overall promotion, leadership, and management for Energy Programs.

    + Manages and directs vendors, installers and implementation contractors related to Energy Programs.

    + Responsible for annual third party evaluations of Energy Programs.

    + Assists with the planning, development, prioritization and management of Energy Programs to ensure goals and milestones are met.

    + Promotes Energy Programs for UNSE, UNSG and TEP to existing customers and developers. Gains commitment from the customers to participate in available programs. Negotiates and develops written contracts for participants as necessary.

    + Manages tracking of incentive payments and program savings.

    + Develops and manages use of pricing and accounting methods to assure cost recovery for Energy Programs. Assists with process development and manages monthly SOX compliance reports as required for Energy Programs.

    + Works closely with other Program Managers, Program Coordinators and Technical Specialists to coordinate efforts and achieve additional energy savings.

    + Ensures support staff is accurately maintaining customer contracts and credit tracking for Energy Programs.

    + Works closely with outside contractors, installers and other key industry partners to develop appropriate strategies to meet goals for participation in Energy Programs.

    + Prepares analytical reports to measure the success of Energy Programs and adjusts as necessary.

    + Provide regular reports to the Director, or Manager on the status of Energy Programs.

    + Identifies opportunities and develops broad-based partnerships with diverse stakeholders (e.g. local governments, business organizations, nonprofit organizations, etc.) who may be integral to program delivery.

    + Responds to questions from regulatory agencies such as the Arizona Corporation Commission related to Energy Program.

    + Effectively and clearly communicates with management, peers, and stakeholders regarding marketing and implementation of Energy Programs.

    + Assists in the preparation of annual reports, semi-annual reports and annual implementation plans and provides testimony for regulatory purposes on energy efficiency activities, renewable activities, Tariff reporting, Distributed Generation Interconnection Rules reporting or any other required regulatory reporting.

    + Travels regularly to local, regional and/or national meetings, conferences and workshops to stay current on best practices in conservation, demand side management, demand response and renewable energy.

    + Performs other assignments as requested by Management in support of renewable and energy efficiency programs offered by TEP, UNSE and UNSG. This position may provide services to affiliates of the Company subject to the UNS Energy Code of Conduct and the related Policies and Procedures.

    + Working understanding of Demand Side Management (DSM) and Energy Efficiency (EE) programs and plans to include implementation and development of operational processes and best practices for programs. Oversees administrative aspects of assigned programs including program design, data savings analysis, customer enrollments, budget, and timely and accurate incentive payments and reporting.

    + Working understanding and knowledge of the Renewable Energy Performance Based Incentive (PBI) Program and provides support to the program and program participants in both residential and small commercial.

    + Working understanding and knowledge of DGIR Rules to include the ability to assit with technical support for renewable energy programs and projects.

    + Knowledge of residential / commercial renewable energy programs and the front-end processing of DG applications.

    · Direct and assist with UNSE Utility Scale Renewables O&M, contract management, and budget management.

    · Meet with Key Accounts interested in renewable energy and provide support for Customer Care and Remittence and Business Development team.

    · Approve invoices as a PO requestor submit change order request and process payments as a PO preparer

    · Works with Procurement, Legal and IT to ensure emerging technologies integrated into new program offerings adhere to data and consumer privacy laws.

    · Ensures annual and bi-annual internal and external audits are excuted on Energy Programs.

    · Analyzes business process to ensure a high level of customer service to both external and internal stakeholders.

    · Leads planning of updates and changes to the workflow, customer communications, etc. by working with Stakeholders, Program Managers, Program Coordinators, Technical Specialists, and/or meeting with Arizona utilities.

    · Collaborates with other departments and stakeholder groups on programs to include moving forward departmental initiatives tied to the customer experience and to create and implement training.

    · Actively engage community partners to leverage program offerings. Attend Council meetings and conduct presentations to discuss new DSM or Renewable Energy projects to communities.

    · Liaison with solar installation company owners and managers to improve effectiveness of the customer interconnection journey and resolve important concerns..

    **Qualifications:**

    **(** Equivalent combination of education and experience will be considered.)

    **_Level_**

    **_Job Description_**

    **_Minimum Qualifications_**

    **_Preferred Qualifications_**

    Program Manager I

    Individual will have input in department decisions with primary responsibility for small to medium projects as the project manager.

    May have several projects or studies assigned at the same time.

    Will provide support to Management of Energy Programs and coordination of more complex projects.

    High school diploma or GED with 4 years of related work experience or Bachelor's degree in a related field and at least 2 years of relevant experience in program management or related fields.

    Strong time management, organizational, and communication skills.

    Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint).

    Ability to manage multiple tasks and projects simultaneously.

    Comfortable with technology, data analysis, and reporting tools

    Demonstrates initiative and excels in time management, consistently meeting deadlines for all tasks..

    Ability to communicate effectively with diverse groups across functional business areas.

    Program Manager II

    Individual may oversee and communicate project status of the Energy Programs department staff to Management.

    Will have primary responsibility for medium to large projects as the project manager.

    May have several projects or studies assigned at the same time.

    Will work with Management to coordinate more complex projects and will lead cross functional teams in other departments as required, such as Corporate Communications, and Information Services.

    Will meet with other companies or organizations regarding program management and ensure the Company isappropriately represented.

    Minimum qualification of Program Manager I plus

    Bachelor’s degree in a related field or equivalent education experience.

    3–5 years of experience in program management, preferably in energy-related programs.

    Demonstrated leadership and ability to work independently.

    Experience with budgeting, contract management, and cross-functional collaboration.

    Will work with Manager to coordinate more complex projects with internal departments, outside contractors, and stakeholders.

    Works independently with a thorough understanding of project details. Demonstrates excellent time management, technical expertise, and economic awareness in all assignments.

    Strong leadership skills.

    Cerfication appropriate to job function. Certifications to include Home Energy Rater, Building Performance Institute (BPI), or Engeneer-in-training (EIT).

    Senior Program Manager

    A top-level individual contributor who will oversee and communicate project status of thedepartment staff to Management.

    Manages related team efforts and resources to achieve objectives.

    Provides oversight, guidance and resources for the day-to-day work of department staff.

    Assist and support Management in employee development and performance for the department staff.He or she may be assigned projects of any size or complexity as the project manager.

    Will work with thManagement to coordinate more complex projects and will lead cross functional teams in with other departments as required, such as Corporate Communications, Information Services.

    Program Manager will be the primary source of training for the department and will share information openly.

    Will meet with other companies or organizations regarding program management and ensure the Company is appropriately represented.

    Minimum qualifications of Program Manager II plus

    4–8 years of experience in program development and administration.

    Proven leadership and mentoring skills.

    Strong analytical, strategic planning, and decision-making abilities.

    Experience working with regulatory agencies and/or preparing regulatory filings

    Advanced degree preferred

    Independently makes decisions without needing guidance or supervision for technical or project management tasks.Advanced certification appropriate to job function. Certifications to include Certified Energy Manager (CEM), Professional Engineer (PE), LEEP AP or Project Management Professional (PMP).

    All employees are expected and required to adhere to the Company Code of Ethics and Principles of Conduct.

    Salary Zones: I (P1), II (P2), Senior (P3)

    **Pay Rate:** DOE

    **All job offers are contingent on successful completion of a pre-employment drug screen and background check.**

    California Job Applicants -click here (https://www.tep.com/california-job-applicant-and-independent-contractor-privacy-notice/) to see our Job Applicant Privacy Notice.


    Employment Type

    Full Time

  • Technical Program Manager, Traffic Infrastructure
    Meta    Phoenix, AZ 85067
     Posted 4 days    

    **Summary:**

    As a Technical Program Manager, you will play a key role within Network Infrastructure engineering, driving complex programs with global impact. Our team comprises varying levels of experience and backgrounds, from new grads to industry veterans. Meta's infrastructure is constantly redefining what is possible, and we need Technical Program Managers that can do the same.

    **Required Skills:**

    Technical Program Manager, Traffic Infrastructure Responsibilities:

    1. Drive cross-functional infrastructure capacity and software engineering programs in a matrix organization.

    2. Interface with Product, Engineering and business owners for product launches and feature development.

    3. Maintain the team's focus on strategy and goal-oriented results.

    4. Proactively identify upcoming risks, issues, and bottlenecks and resolve cross-team issues.

    5. Work with Engineering, Data Science, and partner teams to define and build metrics to track performance and identify areas of improvement for the programs in collaboration with key cross-functional team members.

    6. Balance the business needs with technical constraints by building deep subject matter expertise for your area.

    7. Proactively identify opportunities/gaps in performance, reliability, efficiency and quality and drive better improvements.

    8. Assess business impact, prioritize initiatives and quickly react to a fast-paced, dynamic environment.

    **Minimum Qualifications:**

    Minimum Qualifications:

    9. B.S. in Computer Science or a related technical discipline, or equivalent experience.

    10. 7+ years of software engineering, systems engineering, hardware engineering, or technical product/program management experience.

    11. Experience delivering tech programs or products from inception to delivery.

    12. Knowledge of user needs, gathering requirements, and defining scope.

    13. Experience operating autonomously across multiple teams, demonstrated critical thinking, and thought leadership.

    14. Communication experience and experience working with technical management teams to develop systems, solutions, and products.

    15. Organizational, coordination and multi-tasking experience.

    16. Analytical and problem-solving experience with large-scale systems.

    17. Experience establishing work relationships across multi-disciplinary teams and multiple partners in different time zones.

    **Preferred Qualifications:**

    Preferred Qualifications:

    18. Web or Internet software infrastructure management and large scale distributed systems experience.

    19. Experience with and a good understanding of application layer network routing protocols, global software load balancing, video streaming and content delivery network (CDN) architecture.

    **Public Compensation:**

    $167,000/year to $230,000/year + bonus + equity + benefits

    **Industry:** Internet

    **Equal Opportunity:**

    Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

    Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.


    Employment Type

    Full Time

  • Data Center Program Manager
    Amazon    Mesa, AZ 85213
     Posted 4 days    

    Description

    Amazon Web Services is seeking a detail oriented, customer obsessed Program Manager for its Infrastructure Operations team.

    Our Program Managers are able to quickly adapt strategies, plans and solutions in response to dynamic business requirements. They also must be comfortable interfacing and driving various functional teams and individuals at all levels of the organization. If you have previous project engineering experience, are ready to take on challenges, open minded, appreciate team comradely, have an occasional sense of humor and want to help Amazon raise the bar, then this role is for you!

    Successful candidates are natural self-starters who possess the ability to design, develop and deploy innovative solutions to address operational challenges while driving these solutions to completion. This role requires both independent contribution as well as the ability to work within multi-disciplinary teams (internal operations, engineering, legal, finance, procurement, environmental/health/safety, etc.). This individual has strong communication skills, is organized and thrive in ambiguity.

    The scope of role encompasses program management of capital expense (CAPEX) and/or operational expense (OPEX) projects within data center operations. The scope of projects will include but not be limited to the improvement of electrical, mechanical, fire detection, building improvements, vendor (partner) management, and cluster wide maintenance coordination. An understanding of these systems is necessary, as the individual will be expected to identify areas for improvement as well as act on data provided from other teams and organizations.

    AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

    You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

    Key job responsibilities

    Manage requirements, budget, design, and implementation of assigned projects

    Assess annual maintenance program requirements and build a rolling 18 month project forecast

    Facilitate creation of SOWs with partner teams to be included in contract documents including RFQ/RFPs, change order controls, purchase orders, and invoicing.

    Evaluate performance and work product of on-site partners and escalate issues through Amazon leadership.

    Identify and communicate needs for design improvements.

    Monitor and enforce project schedules and quality with, operational teams, cross functional amazon team members, and partners.

    Lead and coordinate design and execution efforts between internal teams and outside partners including equipment specifications, material flow, process design, and site layout.

    Evaluate project risks and issues and propose actionable resolutions.

    Build strong working relationships with data center leadership teams across multiple sites as well as other internal stakeholders (operations, finance, safety, security, legal, procurement).

    General knowledge of data center operations and facility management.

    Track record for being detail-oriented with a demonstrated ability to self-motivate and follow-through on projects

    Ability to follow accurate and complete support procedures, system documentation, and issue tracking entries.

    Proactively and continually improve your level of knowledge about data center relevant technologies.

    About the team

    Why AWS

    Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

    Diverse Experiences

    Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

    Work/Life Balance

    We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

    Inclusive Team Culture

    AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

    Mentorship and Career Growth

    We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

    Basic Qualifications

    - Bachelor’s degree in a related field or equivalent work/life experience.

    - 3+ years experience as a project engineer, process engineer, program manager, construction management or related roles.

    - Experience in core project management disciplines including scope, schedule, budget, quality, managing project budgets along with risk and critical path management

    Preferred Qualifications

    - Project Management Certification from industry recognized authority

    - 5+ years Data center and facility operations experience

    - 5+ years Technical project management or Construction management

    - Experience managing large, cross-functional projects exceeding $3 Million dollars in scope

    - Experience performing vendor management for multiple accounts exceeding $1 million dollars in annual spend

    Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

    Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.


    Employment Type

    Full Time

  • Workforce Management Program Manager III, Global Security Operations Center
    Amazon    Goodyear, AZ 85338
     Posted 4 days    

    Description

    The Workforce Management Program Manager will lead and scale Amazon's Glocal Security Operations Center (GSOC) Workforce Management Program, overseeing program deliverables and implementing strategic WFM solutions. This role will work closely with cross-functional partners across capacity planning, scheduling, forecasting, and reporting functions to drive data-driven staffing strategies and operational excellence for emergency management operations.

    This role combines strategic leadership, analytical expertise, and operational management, requiring extensive experience in workforce management and emergency operations environments.

    This full-time, on-site role requires up to 25% travel.

    Key job responsibilities

    - Develop and implement strategic workforce management solutions across capacity planning, scheduling, forecasting, and reporting functions

    - Work cross-functionally with analysts in maintaining daily operations, creating and optimizing staffing models

    - Design innovative approaches to schedule management for hourly Escalations Specialists, balancing individual needs with operational requirements

    - Establish and own workforce management metrics, analyzing trends to drive strategic planning decisions

    - Collaborate with GSOC leadership to develop long-term staffing strategies

    - Build and optimize enterprise-level WFM systems to support GSOC's growth and efficiency

    - Manage complex programs maintaining forecasting, capacity planning, metric reporting, and real-time analysis of GSOC operations

    A day in the life

    As the Workforce Management Leader, you will:

    - Work with a team of analysts optimizing staffing models and establishing performance metrics aligned with business goals

    - Design innovative scheduling solutions for our Escalations Specialist team, including shift bid processes and change management protocols that balance operational needs with staff flexibility

    - Own workforce management analytics and reporting, leveraging data trends to develop cost-effective staffing strategies in partnership with GSOC leadership

    - Implement contingency planning to ensure business continuity across all operational scenarios

    This role combines strategic planning with hands-on operational management to drive continuous improvement in our workforce management practices.

    Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

    1. Medical, Dental, and Vision Coverage

    2. Maternity and Parental Leave Options

    3. Paid Time Off (PTO)

    4. 401(k) Plan

    If you are not sure that every qualification listed describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

    About the team

    The Global Security Operations Center (GSOC) provides critical support and notification to global partners regarding incidents that have, or have the potential to impact, Life Safety, Operations, and/or the Amazon Brand. We are the central location for critical incident management supporting World Wide Amazon Stores (WWAS), as well as affiliate and retail businesses. We are looking for an agile, adaptive and detail-oriented leader to triage, escalate and manage response to global critical events.

    Basic Qualifications

    - 5+ years of program or project management experience

    - Experience using data and metrics to determine and drive improvements

    - Experience owning program strategy, end to end delivery, and communicating results to senior leadership

    - Bachelor's degree or equivalent experience

    - Experience in workforce management

    Preferred Qualifications

    - 2+ years of driving process improvements experience

    - Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

    - Experience working in or supporting emergency management or operational management

    Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

    Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.


    Employment Type

    Full Time


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