News Analysts, Reporters, and Journalists

Job Title:

Technical Writer

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, and intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our client. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

**Job Title: Technical Writer**

**Job Overview:**

We are seeking a skilled Technical Writer to join our team, focusing on supporting our Client Developer Portal. The ideal candidate will create clear, concise, and user-friendly documentation, specifically how-to guides, developer-facing instructions, and descriptive content for our Orders API. This role is crucial for enhancing the developer experience by providing easy-to-understand instructions and examples for key use cases.

**Key Responsibilities:**

+ **How-to Guides Creation:** Develop comprehensive how-to guides for the Orders API, including tasks like placing an order and retrieving order status, ensuring they are clear and useful for developers.

+ **Developer-Focused Content:** Write detailed instructions and walkthroughs for less than 10 prioritized key use cases, aimed at facilitating developers' understanding and implementation of our API.

+ **Content Drafting and Vetting:** Draft and vet descriptive content and usage examples that complement internal development artifacts, ensuring accuracy and relevance.

+ **Collaboration:** Work closely with development teams to gather insights and verify technical accuracy of the documentation.

+ **Continuous Improvement:** Regularly update documentation based on feedback and changes in API features or functionalities, ensuring the information remains current and valuable.

**Qualifications:**

+ Proven experience in technical writing, particularly for developer-facing content.

+ Strong understanding of APIs and experience with Orders APIs is a plus.

+ Excellent writing, editing, and communication skills.

+ Ability to translate complex technical concepts into clear and concise documentation.

+ Experience collaborating with development teams and understanding developer needs.

+ Familiarity with documentation tools and platforms used for developer portals.

At Concentrix, we provide customer experience solutions that may involve handling sensitive data. As part of our hiring process, all candidates must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility.

The hourly range for this position is $36.64 - $54.96 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.

The position will be posted till 06/20/2025

Location:

USA, TX, Work-at-Home

Language Requirements:

Time Type:

Full time

Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)**

Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.

For more information regarding your EEO rights as an applicant, please visit the following websites:

•English (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf)

•Spanish (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRightsSp6.12.pdf)

To request a reasonable accommodation please click here (https://jobs.concentrix.com/global/en/reasonable-accomodation) .

If you wish to review the Affirmative Action Plan, please click here (https://jobs.concentrix.com/global/en/affirmative-action) .

Description We are looking for a skilled Technical Writer to join our team on a long-term contract basis in Scottsdale, Arizona. In this role, you will be responsible for creating clear, accurate, and engaging documentation to support business processes and technical operations. This position offers an excellent opportunity to collaborate with cross-functional teams to translate complex information into user-friendly materials.

Responsibilities:

• Develop and maintain comprehensive documentation, including user manuals, process flows, and technical guides.

• Collaborate with subject matter experts to gather and analyze technical information for documentation purposes.

• Utilize tools such as Adobe FrameMaker, RoboHelp, and Illustrator to create visually appealing and effective materials.

• Apply AP Style guidelines to ensure consistent and precise written communication.

• Conduct audits and reviews of existing documentation to identify areas for improvement.

• Perform A/B testing on documentation formats to optimize user understanding and engagement.

• Work within Agile Scrum teams to align documentation with project milestones and deliverables.

• Analyze complex problems and break them down into manageable components for clear communication.

• Ensure all documentation meets high standards of accuracy, clarity, and detail. Requirements • Minimum of 5 years of experience in technical writing, business process documentation, or a related field.

• Proficiency in tools such as Adobe Acrobat, Creative Cloud, FrameMaker, RoboHelp, and Illustrator.

• Strong understanding of AP Style and ability to apply it effectively.

• Excellent written and verbal communication skills, with a focus on clarity and precision.

• Demonstrated ability to analyze complex problems and create clear, structured documentation.

• Experience working in Agile Scrum environments and adapting to iterative processes.

• Familiarity with auditing and A/B testing methodologies.

• Knowledge of computer hardware and technical concepts relevant to the communications industry. Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .

Our financial services client is seeking a Technical Writer to join their Regulatory Data & Architecture team. As a Technical Writer, you will be part of the documentation team supporting various stakeholders. The ideal candidate will have strong communication skills, a keen eye for detail, and the ability to work collaboratively, which will align successfully in the organization.

**Job Title:** Technical Writer - Data & Architecture Documentation

**Location:** Phoenix, Arizona (hybrid 3 days in office)

**Pay Range: Competitive**

**What's the Job?**

+ Translate complex technical discussions into clear visual and written artifacts.

+ Create executive-facing presentations in Microsoft PowerPoint tailored for non-technical stakeholders.

+ Develop structured documentation from conceptual design discussions, including data flow diagrams and architecture overviews - prefer using Gliffy (but open to Visio and other flow diagram applications).

+ Document validation rules, data quality checks, and maintain structured documentation for compliance.

+ Collaborate with data architects and engineering teams to gather information and resolve ambiguity.

**What's Needed?**

+ 5+ years of experience in technical writing, preferably in data architecture or technology domains.

+ MS PowerPoint, Gliffy (or Visio)

+ Strong expertise in creating presentations and visual storytelling.

+ Skilled in translating rough notes into clear and accurate documentation.

+ Experience in documenting validation rules and maintaining compliance documentation.

+ Comfortable working with diverse teams and synthesizing inputs with limited supervision.

**What's in it for me?**

+ Opportunity to work in a dynamic and innovative environment.

+ Engage with cross-functional teams and enhance your collaboration skills.

+ Develop your technical writing expertise in a fast-paced industry.

+ Contribute to high-impact projects that shape the future of data architecture.

+ Grow your professional network within a leading technology organization.

**Upon completion of waiting period consultants are eligible for:**

+ Medical and Prescription Drug Plans

+ Dental Plan

+ Vision Plan

+ Health Savings Account

+ Health Flexible Spending Account

+ Dependent Care Flexible Spending Account

+ Supplemental Life Insurance

+ Short Term and Long Term Disability Insurance

+ Business Travel Insurance

+ 401(k), Plus Match

+ Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

**About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells**

_ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

**About this role:**

Wells Fargo has committed to hire military spouses/domestic partners of actively serving military personnel and is seeking a Technology Operations Associate

The Homefront Heroes Hiring (HHH) Program is designed to attract and hire spouses and domestic partners of actively serving military personnel to career opportunities through a military spouse-specific virtual hiring event and onboarding program.

The HHH Program is a direct hire program for talented individuals seeking careers in Consumer Lending, Consumer Small Business Banking, Human Resources, Technology, and Wealth Investment Management. Learn more about our program: HHH Program (https://pages.beamery.com/wellsfargo/page/wells-fargo-military-spouse-homefront-heroes-hiring) .

We are seeking a detail-oriented and technically proficient **Technical Writer** to join our Technology Operations team. This role is ideal for someone with a strong foundation in technical writing and a working knowledge of ServiceNow or similar ITSM platforms. You will document operational procedures, supporting implementation efforts, and ensuring the stability and clarity of our technology solutions

**In this role, you will:**

+ Participate in and support the implementation of business and technology solutions.

+ Document the impact of changes to hardware, software, and operational schedules.

+ Review and update policies, procedures, and tactical issues with clear, concise documentation.

+ Perform daily validations of applications through Article Quality Index (AQI) checks.

+ Assess the impact of new applications on business operations and document strategies.

+ Contribute to reducing the impact of application and infrastructure failures through clear documentation and process improvement.

+ Present documentation and recommendations for resolving complex technical issues.

+ Collaborate with technology managers, functional teams, and stakeholders to gather and disseminate technical information.

**Required Qualifications:**

+ 6+ months of Technology Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

+ 6+ months in technical writing experience

**Desired Qualifications:**

+ 2+ years of experience in Technology Operations.

+ Strong written and verbal communication skills with a keen eye for detail.

+ Proficiency in Microsoft Office Suite and familiarity with ServiceNow.

+ Experience writing grants, editing technical content, and/or drafting proposals.

+ Proven ability to quickly learn and articulate complex technical concepts.

+ Ability to manage multiple projects and deadlines simultaneously.

+ Experience creating documentation and procedure manuals for diverse audiences.

+ Familiarity with Confluence, Jira, and Agile methodologies.

+ Experience writing for IT Service Desk environments and virtual agent formats.

+ Knowledge of ITIL Incident, Problem, and Request best practices (ITIL certification a plus).

**Job Expectations:**

+ **HHH Program Hires are expected to attend and participate in the Military Spouse Homefront Heroes Orientation and Onboarding Experience.**

+ Ability to work on-site at approved location listed

+ This position is not eligible for Visa sponsorship

+ Relocation assistance is not available for this position

Job Locations:

+ Charlotte, NC , Chandler, AZ, and Dallas area.

+ **Candidates living outside of the above locations may be asked to produce a copy of military orders including applicant to be considered for remote or alternate locations.**

\#HHHProgram

**Posting End Date:**

14 Jun 2025

**_*Job posting may come down early due to volume of applicants._**

**We Value Equal Opportunity**

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

**Applicants with Disabilities**

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.

**Wells Fargo Recruitment and Hiring Requirements:**

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

**Req Number:** R-464755

As the Staff Technical Writer & Labeling Specialist supporting the Stryker Sustainability Solutions (SSS) Business Unit within the Endoscopy Division, you will develop, design, and create product documentation and labels using industry-standard authoring and illustration tools or company-specific software. You will also evaluate medical device labeling to ensure compliance with domestic and international regulations.

To learn more about Stryker’s Sustainability Solutions portfolio click here: Stryker Sustainability Solutions (https://www.stryker.com/us/en/services/reprocessing-and-remanufacturing.html)

This position offers flexibility and can be based hybrid, onsite in Tempe, AZ, or remote.

**What you will do:**

+ Lead the implementation and administration of labeling systems such as Global Labeling System (GLS), NiceLabel, and Prisym 360, including database management and template design.

+ Design, develop, and maintain packaging labels, device artwork, and shipping labels that meet regulatory, quality, and business requirements.

+ Create and maintain a variety of product documentation, including regulatory claims, design specifications, instructions for use, service manuals, training materials, and online help.

+ Evaluate and revise Original Manufacturer (OM) labeling content, ensuring accuracy and compliance across reprocessed product documentation.

+ Collaborate with cross-functional teams—including regulatory, engineering, quality, marketing, and operations—to coordinate labeling requirements.

+ Manage global labeling content, including translations, and ensure labeling meets international regulations and corporate branding standards.

+ Lead quality and cost-improvement initiatives including CAPAs and NCs that involve labeling evaluation or redesign.

+ Analyze labeling processes and implement improvements to enhance quality, reduce support costs, and increase efficiency.

**What you need:**

**Required Qualifications:**

+ Bachelor’s degree required; in English, Technical Writing, Engineering, or equivalent field preferred.

+ 4+ years of experience in technical writing, labeling, project management, regulatory affairs, large data management or related field.

+ Proficiency in Microsoft Office Excel, Adobe Suite, and large database management.

+ Strong written and verbal communication skills with attention to grammar and detail.

+ Experience following product development and quality procedures, performing gap assessments, and driving improvements.

+ Proven ability to manage multiple projects, prioritize tasks, and meet deadlines.

**Preferred Qualifications:**

+ Awareness of or ability to understand XML.

+ Experience with labeling systems and how they interact with PLMs and ERPs.

+ Adaptable, motivated self-starter who works independently and is a proactive team player who thrives in changing environments and proactively seeks solutions to challenges.

+ Experience working in a regulated industry (e.g., medical device, aerospace, automotive, or similar).

**$** **77,200.00 - $160,800.00** salary plus bonus eligible + benefits. Actual minimum and maximum may vary based on location. Individual pay is based on skills, experience, and other relevant factors.

Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

**Creative Technical Writer - Oil and Gas industry**

We are seeking an experienced and specialized candidate who brings a unique blend of technical expertise and creative writing skills to develop engaging, innovative, and highly informative content that bridges technical accuracy with compelling storytelling.

**Schedule:** This role is part time (on average 29 hours of less) but should ramp up to full time soon. This is based on your availability.

**What you will do:**

+ Content Creation:

+ Develop and write high-quality technical content for various marketing materials and digital campaigns.

+ Technical Documentation:

+ Create, maintain, review, and edit comprehensive technical manuals, user guides, and operational procedures.

+ Proposal and Product Launch Support:

+ Assist in preparing technical proposals and create launch materials for new products and services.

+ Training and Workshops:

+ Develop and deliver training materials and workshops for internal and external stakeholders.

+ Market Research and Collaboration:

+ Conduct market research and collaborate with cross-functional teams to ensure accurate and aligned messaging.

**What you will have:**

+ 5+ years of experience in Technical writing and/or Creative writing

+ Extensive experience developing content for the Oil & Gas industry is required

+ Creating both technical end-user documentation such as user guides and product documents as well as creative content for marketing collateral and web content

+ Ability to develop industry articles, white papers and/or thought leadership articles

+ Experience with one or more content management systems

+ Workfront experience, a plus.

**In Return, You Can Expect:**

+ **Professional Growth:** Opportunities for continuous learning and development in instructional design and educational technology.

+ **Dynamic Work Environment:** A collaborative and innovative work culture.

+ **Impactful Work:** The chance to significantly influence the effectiveness of training programs and contribute to learner success.

+ **Competitive Compensation:** A competitive salary and benefits package.

+ **Work-Life Balance:** Flexible working conditions to support a healthy work-life balanc

**Our People are Our Pride – Benefits and Perks**

+ Expected compensation- From $65 to $85 per hour based on your skillset and experience.

+ 401k with company match

+ Free access to Lionbridge’s Employee Wellness Platform and Employee Assistance Program to support both physical and mental health

+ Career guidance with learning and development opportunities along the way, backed by Lionbridge’s Internal Mobility and Referral Bonus programs.

**About us**

Lionbridge partners with brands to break barriers and build bridges all over the world. For over 25 years, we have helped companies connect with their global customers and employees by delivering translation and localization solutions in 350+ languages. Through our world-class platform, we orchestrate a network of passionate experts across the globe who partner with brands to create culturally rich experiences. Relentless in our love of linguistics, we use the best of human and machine intelligence to forge understanding that resonates with our customers’ clients. Based in Waltham, Massachusetts, Lionbridge maintains solution centers in 24 countries.

All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

**Breaking Barriers. Building Bridges.**

Lionbridge embraces equal employment opportunity and a diverse workforce, making hiring and employment decisions based on individual merits and talent without regard to any protected status.

If you believe you need a reasonable accommodation in the online job application process for a posted position, please contact us at careers@lionbridge.com for assistance.

**About Lumen**

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

**The Role**

Lumen is looking for a detail-oriented and motivated Sr Lead Technical Write to join our GRC & Business Enablement team. In this role, you will create, edit, and maintain policies, standards, guidelines, procedures, and other documentation that supports our compliance, risk management, and regulatory objectives. This is an excellent opportunity for career professionals who are passionate about clear communication and eager to grow their expertise in compliance and technical writing.

The Information Security Governance Technical Writer, reporting to the Information Security Governance Manager, will play a key role in developing the processes that underpin our compliance program. Working closely with and learning from experienced team members, this individual will have the opportunity to grow and succeed within a collaborative culture that values respect, support, and shared goals.

**The Main Responsibilities**

+ Draft, edit, and format information security compliance-related documents, including policies, standards, guidelines, and procedures.

+ Collaborate with subject matter experts (SMEs) across IT, legal, risk, and business units to gather information and ensure documentation accuracy.

+ Ensure all documentation aligns with organizational templates, style guides, and regulatory requirements.

+ Assist in maintaining version control and documentation lifecycle management.

+ Review and update existing documents to reflect changes in regulations, standards, or organizational processes.

+ Help organize and maintain the document repository for easy access and retrieval.

+ Participate in team meetings and training sessions to stay current on compliance topics and documentation best practices.

+ Support internal and external audit requests by providing relevant documentation as needed.

**What We Look For in a Candidate**

+ Bachelor’s degree in English, Communications, Technical Writing

+ 8+ years of experience in technical writing; information security compliance-related documents, including policies, standards, guidelines, and procedures..

+ Strong written and verbal communication skills, with keen attention to detail and accuracy.

+ Ability to translate complex technical or regulatory information into clear, concise, and user-friendly documents.

+ Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with document management systems.

+ Ability to work both independently and collaboratively in a team environment.

+ Strong organizational and time management skills.

+ Relevant certifications strongly preferred (e.g., Certified Technical Writer, CPTC Foundation Level I, ITIL 4, CMMC RP, etc.)

**Compensation**

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$103,711 - $138,281 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY

$108,896 - $145,195 in these states: CO HI MI MN NC NH NV OR RI

$114,082 - $152,109 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

Benefits (https://jobs.lumen.com/global/en/benefits-statement)

Bonus Structure

**What to Expect Next**

\#LI-JS1

Requisition #: 338177

**Background Screening**

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

**Equal Employment Opportunities**

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

**Disclaimer**

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

**Application Deadline**

06/04/2025

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

**Job Description**

Performs Post Close Audit of all SBA Loans, Origination and Servicing, that are booked by internal partners. Reviews necessary documents and information within designated time frames. Communicates with staff, customers/clients, realtors, counsel, title companies, etc. to respond to inquiries, resolve problems and obtain additional documents needed to complete the file. Ensures compliance with internal policies, regulatory and customer service standards. Responsible for obtaining recorded collateral documents and any Post Close Conditions set by Credit and Closing.

**Basic Qualifications**

- High school diploma or equivalent

- Typically four to six years of relevant experience

**Preferred Skills/Experience**

- Thorough knowledge of legal documents used to support applicable loan/lease processing

- Ability to identify and resolve/escalate complex problems with minimal guidance

- Ability to apply critical thinking for all elements of loan documentation construction

- Ability to master the bank’s documentation software

- Thorough knowledge of closing policies and procedures, funding policies, underwriting requirements, governmental and agency requirements, terminology and automated processing systems

- Thorough knowledge of applicable credit policies and approval processes for assigned product(s)

- Ability to work effectively and accurately in a fast paced, high production, professional environment

- Strong organizational skills

- Effective verbal and written communication skills

- Experience with CLW and AFS (Hogan), nCino, and iLien preferred

**Location**

The role is posted as remote; however, candidates who are located near any one of our locations would be required to work on site at least three days per week.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

**Benefits:**

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

+ Healthcare (medical, dental, vision)

+ Basic term and optional term life insurance

+ Short-term and long-term disability

+ Pregnancy disability and parental leave

+ 401(k) and employer-funded retirement plan

+ Paid vacation (from two to five weeks depending on salary grade and tenure)

+ Up to 11 paid holiday opportunities

+ Adoption assistance

+ Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

**E-Verify**

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $22.69 - $30.24 - $33.26

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

**Posting may be closed earlier due to high volume of applicants.**

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

**Job Description**

Performs Post Close Audit of all SBA Loans, Origination and Servicing, that are booked by internal partners. Reviews necessary documents and information within designated time frames. Communicates with staff, customers/clients, realtors, counsel, title companies, etc. to respond to inquiries, resolve problems and obtain additional documents needed to complete the file. Ensures compliance with internal policies, regulatory and customer service standards. Responsible for obtaining recorded collateral documents and any Post Close Conditions set by Credit and Closing.

**Basic Qualifications**

- High school diploma or equivalent

- Typically four to six years of relevant experience

**Preferred Skills/Experience**

- Thorough knowledge of legal documents used to support applicable loan/lease processing

- Ability to identify and resolve/escalate complex problems with minimal guidance

- Ability to apply critical thinking for all elements of loan documentation construction

- Ability to master the bank’s documentation software

- Thorough knowledge of closing policies and procedures, funding policies, underwriting requirements, governmental and agency requirements, terminology and automated processing systems

- Thorough knowledge of applicable credit policies and approval processes for assigned product(s)

- Ability to work effectively and accurately in a fast paced, high production, professional environment

- Strong organizational skills

- Effective verbal and written communication skills

- Experience with CLW and AFS (Hogan), nCino, and iLien preferred

**Location**

The role is posted as remote; however, candidates who are located near any one of our locations would be required to work on site at least three days per week.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

**Benefits:**

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

+ Healthcare (medical, dental, vision)

+ Basic term and optional term life insurance

+ Short-term and long-term disability

+ Pregnancy disability and parental leave

+ 401(k) and employer-funded retirement plan

+ Paid vacation (from two to five weeks depending on salary grade and tenure)

+ Up to 11 paid holiday opportunities

+ Adoption assistance

+ Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

**E-Verify**

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $22.69 - $30.24 - $33.26

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

**Posting may be closed earlier due to high volume of applicants.**

Technical Writer I

Date: May 14, 2025

Location:

Tucson, AZ, US, 85706

Req ID: 32903

Onsite or Remote: Onsite Position

Shape the Future of Mining with Komatsu Mining Technology Solutions: At Komatsu Mining Technology Solutions, we're not just talking about progress and innovation - we're making it happen. Our cutting-edge Modular brand solutions are powering mines worldwide, driving efficiency and sustainability in ways that seemed impossible just years ago.

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The Company

Modular Mining Systems is the global leader in mine management technology and a wholly owned subsidiary of Komatsu Ltd. Our innovative technology powers mine operations in every corner of the globe. The products we cultivate, the solutions we engineer and the service we deliver set us apart in the Mining Technology industry. We are more than a company, we’re a community of passionate, creative professionals striving toward a shared vision: to revolutionize the way the mining industry operates.

With a presence stretching from Johannesburg to Vancouver, Sydney to Lima, you are part of a global brand that supports creativity, fosters innovation and encourages you to think big, share ideas and be yourself.

Job Purpose

As a Technical Writer I, you will support the documentation needs of Komatsu’s Autonomous Systems division. These include proactively working with the Autonomous Systems Product Development and Global Support teams and subject matter experts to create, maintain, review, and deploy operator instructions, specification documents, and hardware and software installation documentation. These activities support the implementation and execution of the Autonomous Systems Training and Documentation Program in the Komatsu regions.

Travel Requirements

+ Up to 25%

Job Duties and Responsibilities

+ Create high-quality documentation in a fast-paced, deadline-driven, agile environment.

+ Develop a variety of task-based software and hardware documentation.

+ Work with product and support engineers, collaborate with subject matter experts, research engineering source documentation, and attend demonstrations to create and maintain end user documentation.

+ Create documentation solutions that explain complex information in a clear, accurate, and concise manner.

+ Manage and drive documentation projects independently while sharing your work frequently in technical and editorial reviews.

+ Advocate for the end user (both external customer and internal) in all aspects of your job.

+ Prepare documentation for translation and compile translated documentation.

+ Create and maintain graphics and user interface captures using graphics tools.

+ Conform to departmental processes and style guidelines, and ensure documentation meets the needs of the business and the audience.

+ Maintain records and files of new and changed documentation and revisions.

+ Respond quickly and positively to constructive feedback, making all necessary edits to submitted work.

Required Skills

+ BA in English, Technical Writing, Communications, or related field.

+ 3 + years of technical writing experience.

+ Exceptional technical writing skills

+ High level of attention to detail.

+ Proficiency with Adobe FrameMaker.

+ Familiarity with Madcap Flare

+ Ability to work in a fast-paced, high-volume environment.

+ Ability to translate highly technical information into easily understandable information.

+ Ability to learn new technologies quickly.

+ Proven ability to own the documentation process from profiling audiences, to gathering information, to content creation, to final publication and maintenance.

+ User-centric thinking that can anticipate the user’s concerns and questions about the product.

+ Excellent time management skills/prioritization.

+ Strong interpersonal and team skills.

+ Ability to work efficiently from home, but under the supervision of direct management.

Desired Skills

Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Nearest Major Market:Tucson