News Analysts, Reporters, and Journalists

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

**Internship Program Summary:**

At Iron Mountain, we rely on hiring top early career talent who are diverse, innovative, energetic, and inspiring. We offer a 12 week internship program tailored to you to ensure you are set up for success as you begin the early part of your career. Our internship program is designed to empower you to reach your full potential through meaningful and impactful work. We continuously recognize and value the need for early career talent and are committed to ensuring we equip our interns with an exciting, unique, and invaluable experience while they are with us.

During the internship, you will be able to complete critical real world work along with multiple internal Iron Mountain teams while contributing to our digital growth aspirations. You will also experience:

+ Structure Development over a 12 week program including (starting on 05/21/2025- 08/13/2025):

+ Professional Skills

+ Business Acumen

+ Executive Speaker Series

+ Consistent Feedback and Evaluation

+ Networking with other interns and adept professionals

+ Diverse, inclusive, and innovative environment & culture

+ Stability and growth

**Job Summary**

Iron Mountain is seeking a rising senior for the role of Technical Writer Intern. Interns will document product features and create instructional content to support adoption and learning, focusing on a single product throughout their internship. This role will take direction from the Documentation Manager and will work with Engineering, UX, QA and Product Management.

Job Duties:

+ Write easy-to-understand user interface text, online help and user guides

+ Create virtual tutorials and videos

+ Upload and maintain documentation on collaboration site

+ Proofread and edit documents submitted by team

+ Provide a quick turnaround and meet all deadlines

**Education Qualifications:**

+ Currently pursuing a Bachelor’s degree with an expectation that degree will be obtained between December 2025- July 2026

+ Must be returning to the course of study following completion of the internship

+ Pursuing a degree in Media, Communications, English or related field

**Requirements:**

+ Participation in the internship program requires that you are located in the continental United States for the duration of the program

+ Must be authorized to work in the US without restriction (this role is not eligible for visa sponsorship now or in the future)

+ This is a 40 hour per week assignment, lasting 12 weeks with the expected start date being May 21, 2025 and ending on August 13th, 2025

**Preferred Qualifications:**

+ Knowledge of machine learning data preparation techniques, machine learning models and AI technology

+ Self-motivated to complete work assignments and learn new software and tools

+ Strong attention to detail and ability to proofread and edit

+ Receptive to feedback on work

+ Initiative to solve problems independently

**Along with your resume, please share one or more samples that you have written.**

Category: Other Designations

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to [email protected]. See the Supplement to learn more about Equal Employment Opportunity.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

**Requisition:** J0081184

**Description**

**This is a Hybrid, Full Time, Day Shift Clinical Documentation Specialist position supporting Northwest Healthcare at Northwest Medical Center!**

As a Northwest Healthcare system employee, this individual implements clinical documentation improvement (CDI) activities at assigned CHS facilities to ensure that coded diagnoses are an accurate reflection of the patient’s clinical status and care. Reviews medical record documentation and clinical indicators and works with providers to ensure a complete and accurate medical record. Identifies potential gaps in clinical documentation for inpatient and payer populations as directed throughout the hospitalization. Educates physicians and key healthcare providers regarding clinical documentation improvement and the need for accurate and complete documentation in the health record.

**Position Qualifications/Minimum Requirements**

**Education:** ADN or Diploma in Nursing Program, BSN preferred.

**Experience:** Required: Five years of acute hospital nursing experience (e.g. medical/surgical unit, intensive care). Preferred: Experience in Utilization Management/Case Management, Critical Care, patient outcomes/quality management and/or inpatient coding, ICU/Critical Care, clinical documentation improvement, ICD coding and MS-DRGs, working in a clinical documentation improvement department or as a consultant and minimum of one (1) year auditing experience .

**Licenses/Certifications:** Required: Current Arizona RN license or compact state license. Preferred: RHIT, RHIA, CDIP, CDIS, CCDS, CCS and ICD-10 certification or designation.

_Northwest Healthcare (NWHC) is a multi-faceted network dedicated to providing safe, quality care at each of our locations. With four hospitals, two freestanding emergency centers, seven Northwest Urgent Care locations, Northwest Transitions Inpatient Rehabilitation, Skilled Nursing Unit, and a large physician practice including primary care and a variety of specialists, NWHC offers you a wide range of settings in which to work. Common among them all is not only the commitment to providing quality patient care, but to employee satisfaction and growth. Whether caring for patients directly or working in a support role setting, you'll feel the One Northwest culture of teamwork, respect and appreciation for all employees. NWHC is accredited by The Joint Commission and is an equal opportunity employer: race, gender, disability and Veteran status, and VEVRAA Federal Contractor – priority referral Protected Veterans requested._

**Qualifications**

**Education**

**Required**

+ Associates or better in Nursing

**Licenses & Certifications**

**Required**

+ L-AZ-RN License

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Equal Employment Opportunity

This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to http://www.chs.net/serving-communities/locations/ to obtain the main telephone number of the facility and ask for Human Resources.

**It's fun to work in a company where people truly BELIEVE in what they're doing!**

**Job Description Summary:**

Rocket Software is a leading global developer of software products that help corporations, government agencies, and other organizations reach their technology and business goals. Thirteen-hundred Rocketeers on five continents build and deliver mission-critical solutions for more than ten-thousand customers and partners.

Rocket Software is looking for a dynamic Information Developer to join our vibrant, global content team. This contributor will bring creativity and enthusiasm for new technologies to our Rocket products. The ideal candidate enjoys working closely with team members from many disciplines and continually striving to improve the content experience of our products.

**Essential Duties and Responsibilities** :

+ Plans, organizes, and develops content that supports customer needs including in product and user content, reference guides, and release notes

+ Participates in product grooming, planning, and development meetings

+ Collaborates with product management, development, project managers, customer support, and users to plan, create, and update product content that supports the business strategy

+ May participate in user research and evaluating the product interface from the user perspective

+ Works with an editor and/or a content strategist as necessary

+ May assist in developing blog posts, community articles, and white papers that contribute to customer success

+ Maintains up to date knowledge on trends and best practices for developing software content

**Required Qualifications:**

+ Bachelor’s degree in Technical Communication, Journalism, English, or another technical discipline

+ 5+ years of experience working as an Information Developer

+ Expertise in DITA and associated information development tools

+ Comprehensive understanding of minimalism and structured authoring

+ Understanding of software technologies and APIs

+ Ability to quickly learn new tools and technologies

+ Ability to think critically and propose content to address customer needs

+ Self-motivated, detail-oriented team player with excellent time-management and organizational skills

+ Fluent in spoken and written English

**Preferred Qualifications:**

+ Knowledge of and ability to work in a command line interface

+ Knowledge of platforms, such as UNIX including Linux, IBM i, and IBM z

**Education:**

+ Bachelor’s degree in Technical Communication, Journalism, English, or another technical discipline

**Information Security:**

Information security is everyone’s responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role.

**Diversity, Inclusion & Equity:**

At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce.

\#LI-JC1

The base salary range for this role is $66,679.50 - $83,349.50 /year. Exact compensation may vary based on skills, experience, and location.

.

**What Rocket Software can offer you in USA:**

**Extensive paid time off programs (paid holidays, sick, and unlimited vacation time)**

**Healthcare coverage options to fit you (and your family’s) needs**

**Retirement savings, with matching contributions by Rocket Software**

**Life and disability coverage**

**Leadership and skills training opportunities**

**Two paid work days for off-site training**

EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to [email protected]. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

\#LI-Remote

_If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_

Thousands of companies around the world depend on Rocket to solve their most challenging business problems by helping them run their critical infrastructure, business processes, and data, as well as extending the value of these assets to take advantage of cloud and mobile computing, advanced analytics, and other future innovations. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands interact with every day. At Rocket, software has always been about people—not just ones and zeroes. We’re people solving problems for other people, and we strive to treat our customers, partners, and fellow Rocketeers with humanity. Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts with 31 offices around the world.

**Overview**

Cayuse Native Hawaiian Veterans, LLC (CNHV) is a Small Business Administration (SBA) Tribal 8(a) committed to excellence by providing innovative and flexible solutions to federal government clients, emphasizing excellence in the Asia-Pacific region. CNHV’s shared capabilities mirror the capabilities of its Cayuse Holdings subsidiaries, and our market relevant service offerings, past performance credentials and diverse status allow government clients to engage quickly and confidently with CNHV

The Technical Writer will work closely with the IHS ISDEAA Manual Workgroup Team to obtain and compile various materials into an operational manual that can be both printed in hard copy and made available online in an electronic format that can be continuously edited and updated. The Technical Writer will provide writing and editing services, as well as graphic design and layout/formatting expertise in order to easily extract information from the written manual to develop training materials. All duties and responsibilities performed in accordance with the Core Values of Cayuse.

**Responsibilities**

+ Responsible for scheduling all activities associated with development of the ISDEAA Manual and training materials from planning to execution to close-out and client debriefing.

+ Participate in weekly conference calls with federal workgroup/team members to answer questions or clarify plans and activities.

+ Serve as the primary point of contact and liaison with the planning team.

+ Provide expert technical writing services, including graphic design and layout, at the direction of the federal team with the ultimate goal of the development of an ISDEAA manual and training materials to be distributed in both hard copy and in electronic format.

+ Make recommendations and develop information in formats including but not limited to: flow charts, info-graphics, and process maps, that document best practices, case studies, helpful hints and graphical materials throughout the manual to make it easy-to-read, compelling, and pleasing to the user.

+ Development of training materials from the critical processes identified within the ISDEAA manual. Training slides shall be provided by the contractor in MS Power Point slides that are logical and follow the processes outlined in the manual.

+ Provide all electronic files created to develop the manual and training materials to the federal team at the completion of the project period.

+ Travel as needed to perform the above tasks.

+ Other duties as assigned.

**Qualifications**

**Minimum Qualifications:**

+ Undergraduate and/or Graduate education that includes: a total of 15 semester hours in an appropriate scientific, technical, or social science field, and at least one course above the introductory level in the field(s) covered by the position.

+ Previous experience as a writer or editor of technical reports, articles, manuals, or specifications. Must be able to pass a background check.

+ May require additional background checks as required by projects and/or clients at any time during employment.

**Minimum Skills:**

+ Ability to read, comprehend, and assess a vast amount of highly technical information in a time constrained environment.

+ Ability to acquire and present technical information through independent reading, interviews with subject matter specialists, interpretation of diagrams, or other methods.

+ Advanced proficiency with MS Word, Excel, PowerPoint, and Adobe specifically for large documents (20-100+ pages) including utilizing and modifying styles.

+ Superior interpersonal skills with the ability to manage expectations and explain technical detail.

+ Experience creating info graphics such as diagrams, screenshots, workflows, graphs, etc.

+ Comprehensive understanding of concise writing, minimalism, information mapping, and

+ structured authoring.

+ Ability to work as part of a team in a fast-paced, high-intensity work environment.

+ Ability to produce high quality results under tight deadlines.

+ Strong attention to detail.

+ Strong verbal and written communication skills.

**Reports to: Program Manager**

**Working Conditions:**

+ Professional remote office environment.

+ Must be physically and mentally able to perform duties for extended periods of time.

+ Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.

+ Must be able to establish a productive and professional workspace.

+ Must be able to work varying work schedules and/or extended hours to meet business needs and project deadlines.

+ Provide on-call support outside normal operating hours.

+ May be asked to travel for business or professional development purposes.

+ Must be able to attend and conduct in person and virtual meetings as needed.

**Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._

**Affirmative Action/EEO Statement:** _Cayuse embraces diversity and equal opportunity in a serious way. We celebrate diversity and are committed to creating and building a team that represents a variety of backgrounds, perspectives, and skills. Cayuse, and all of its subsidiaries, are proud to be an equal opportunity workplace and are an affirmative action employer._

**Pay Range**

USD $40.87 - USD $45.00 /Hr.

Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1782/technical-writer/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834356743)

**Location** _US-_

**ID** _102674_

**Category** _Information Technology_

**Position Type** _Full-Time Hourly Non Exempt_

**Remote** _Yes_

**Clearance Required** _None_

We are excited to be named one of the World’s Best Workplaces by Fortune Magazine! We are proud to offer you 12 paid holidays annually. For an overview of our benefits and time off, please follow this link to learn more:US Stryker employee benefits. (https://d25zu39ynyitwy.cloudfront.net/oms/000000/document/2024/6/SMVZW\_USStrykerEmployeebenefits/USStrykerEmployeebenefits.pdf)

This Documentation Specialist role is a great opportunity for someone who possesses an acute sense of urgency, attention to detail, and high customer service orientation. This role will require cross divisional communication and relationship building with both internal and external customers. Your primary responsibilities include completing due diligence items along with preparing basic and complex lease and finance documentation using Flex Financial standard documents for commercial clients in the Healthcare Industry. Also included is daily interaction with Stryker sales reps, internal Flex Financial team members and end user customers to ensure their needs and expectations are exceeded. The pace is often high energy and is driven by our customer’s requests. In this role, you will be required to multi-task and problem solve while effectively balancing the needs of the customer and ensuring accurate, concise, thorough and legally enforceable documentation is released for signing.

**Responsibilities include:**

+ Prepare, review, process and approve final lease and finance documentation to be commercially acceptable for sale

+ Work with legal and funding sources to negotiate and approve all customer requested amendments or addendums to lease and finance documentation. In collaboration with legal, this position is responsible for mitigating documentation risk while at the same time providing solutions to our customers that are commercially sellable transactions

+ Ability to make recommendations that drive efficiencies and streamline processes

+ Provide excellent customer service to all funding sources, lessees, customers, and Stryker employees

+ Review and process signed agreements and lender purchase orders

+ Entry of Customer Accounts Payable Information

​

**What you need**

+ Bachelor’s degree required in Finance, Business, or related discipline is preferred

+ 1+ years of leasing, banking, finance, documentation experience is preferred

+ Knowledge of legal terms for lease and finance structures

+ Experience with Adobe PDF editing, Microsoft Word and Excel files

+ High attention to detail

+ Strong customer service, training, problem-solving, and communication skills are a must have

Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

Technical Writer

Date: Oct 31, 2024

Location:

Tucson, AZ, US, 85706

Req ID: 31514

Onsite or Remote: Onsite Position

Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics, and medical, through its many brands and subsidiaries, including Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton.

We’re more than a company, and we’re a community of passionate, creative professionals striving toward a shared vision: revolutionizing the way the mining industry operates. With a presence stretching from Johannesburg to Vancouver, Sydney to Lima, you are part of a global brand that supports creativity, fosters innovation, and encourages you to think big, share ideas and be yourself.

The Company

Modular Mining Systems is the global leader in mine management technology and a wholly owned subsidiary of Komatsu Ltd. Our innovative technology powers mine operations in every corner of the globe. The products we cultivate, the solutions we engineer and the service we deliver set us apart in the Mining Technology industry. We are more than a company, we’re a community of passionate, creative professionals striving toward a shared vision: to revolutionize the way the mining industry operates.

With a presence stretching from Johannesburg to Vancouver, Sydney to Lima, you are part of a global brand that supports creativity, fosters innovation and encourages you to think big, share ideas and be yourself.

Job Purpose

As a Technical Writer I, you will support the documentation needs of Komatsu’s Autonomous Systems division. These include proactively working with the Autonomous Systems Product Development and Global Support teams and subject matter experts to create, maintain, review, and deploy operator instructions, specification documents, and hardware and software installation documentation. These activities support the implementation and execution of the Autonomous Systems Training and Documentation Program in the Komatsu regions.

Travel Requirements

+ Up to 25%

Job Duties and Responsibilities

+ Create high-quality documentation in a fast-paced, deadline-driven, agile environment.

+ Develop a variety of task-based software and hardware documentation.

+ Work with product and support engineers, collaborate with subject matter experts, research engineering source documentation, and attend demonstrations to create and maintain end user documentation.

+ Create documentation solutions that explain complex information in a clear, accurate, and concise manner.

+ Manage and drive documentation projects independently while sharing your work frequently in technical and editorial reviews.

+ Advocate for the end user (both external customer and internal) in all aspects of your job.

+ Prepare documentation for translation and compile translated documentation.

+ Create and maintain graphics and user interface captures using graphics tools.

+ Conform to departmental processes and style guidelines, and ensure documentation meets the needs of the business and the audience.

+ Maintain records and files of new and changed documentation and revisions.

+ Respond quickly and positively to constructive feedback, making all necessary edits to submitted work.

Required Skills

+ BA in English, Technical Writing, Communications, or related field.

+ 3 + years of technical writing experience.

+ Exceptional technical writing skills

+ High level of attention to detail.

+ Proficiency with Adobe FrameMaker.

+ Familiarity with Madcap Flare

+ Ability to work in a fast-paced, high-volume environment.

+ Ability to translate highly technical information into easily understandable information.

+ Ability to learn new technologies quickly.

+ Proven ability to own the documentation process from profiling audiences, to gathering information, to content creation, to final publication and maintenance.

+ User-centric thinking that can anticipate the user’s concerns and questions about the product.

+ Excellent time management skills/prioritization.

+ Strong interpersonal and team skills.

+ Ability to work efficiently from home, but under the supervision of direct management.

Desired Skills

Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Nearest Major Market:Tucson

Job Description

We are seeking a collaborative and innovative Technical Writer to join our team. This role involves creating comprehensive documentation and tutorials for a variety of new technology products being launched internally. The Technical Writer will ensure that all communications are clear, concise, and aligned with our brand, enabling internal users to effectively utilize our products through self-service. Additionally, this role includes documenting basic secretary-type communications as needed.

Key Responsibilities:

-Develop and maintain detailed documentation and tutorials for new product launches.

-Collaborate with product managers, developers, and other stakeholders to gather information and ensure accuracy.

-Create user-friendly guides, FAQs, and other support materials to assist internal users.

-Ensure all documentation is consistent with the company's branding and messaging.

-Update and revise existing documentation as products evolve.

-Assist with documenting internal communications and secretary-type tasks as required.

-Participate in team meetings and contribute to the continuous improvement of documentation processes.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

-Proven experience as a Technical Writer, preferably in the technology sector.

-Experience with creating tutorials and user guides for technology products.

-Knowledge of content management systems (CMS) and other documentation tools.

-Basic understanding of software development and technology concepts.

-Excellent written and verbal communication skills.

-Strong attention to detail and ability to convey complex information clearly and concisely.

-Ability to work collaboratively in a team environment.

-Innovative approach to problem-solving and documentation.

-Familiarity with documentation tools and software. null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].

It's fun to work at a company where people truly believe in what they are doing!

Job Description:

A Senior Document Services Specialist will be providing a valuable function helping our clients streamline their administration of business operations. Senior Document Services Specialists possess a desire to test new word processing software and the ability to provide training and mentorship to Document Specialists and clients. This position is located at an Epiq facility and will require a hybrid schedule.

RESPONSIBILITIES

* Utilize organizational and communication skills, with a strong attention to detail and a pleasant and professional demeanor, to provide exceptional customer service to those attorneys and staff using the Word Processing Department
* Manage and prioritize workflow during shift to meet attorney deadlines
* Perform all duties of a Document Specialist when applicable
* Coordinate workflow from and to other shifts using the Shift Status email, written instructions and/or verbal communication
* Provide exceptional customer service through various forms of communication including work requests, emails, telephone, and messages
* Work with Supervisor and Coordinators to maintain, update, and implement department procedures and instructions
* Apprise Supervisor of problems or potential problems, including staff performance and/or employee relations
* Assist in other Document Processing and Firm projects and functions as needed

REQUIREMENTS

* Associate’s degree, Secretarial degree, or equivalent experience
* 5+ years’ experience in a legal document production environment and/or legal secretarial experience
* Familiarity with legal terminology and law firm environment required
* Advanced knowledge of Document Management Systems (DMS) and Microsoft Office applications (Excel, Outlook, Word, and PowerPoint)
* Excellent skills in spelling, grammar, punctuation, sentence structure, and proofreading
* Ability to organize and prioritize multiple assignments
* Strong initiative required; ability to work independently with minimal direct supervision
* Ability to excel under pressure and provide quality work product
* Possess strong communication, interpersonal, teamwork and customer service skills

The Compensation range for this role is 23.25 to 29.07USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

#INDHP

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

Immigration sponsorship is not available for this position

What you can expect

As Zoom’s Global Architect team grows, we are looking for a Content & Creative Technical Writer. You would be responsible for creative problem solving for all of Zoom’s technical sellers.

About the Team

In Zoom’s market, agile content creation is crucial to sellers abilities’ to win deals and quickly fill any gaps. We value a background in content and design to be successful in Zoom’s rapid, results-focused work environment. The right candidate will apply creative skills to solve sales problems alongside a team of technical sales architects.

Responsibilities

+ Managing the scope and creation for external-facing technical sales assets.

+ Work with solutions engineering, leadership, product, and marketing teams to identify and fill documentation gaps.

+ Working with Product Management and Engineering resources to gain a hands-on understanding of product capabilities, limitations, best practices, and considerations

+ Creating and managing aesthetically pleasing visuals and standards for technical sales teams to use in documents, architectural and protocol flow diagrams.

+ Break down highly technical concepts into explainable combinations of written text and supporting visuals.

+ Assessing and prioritizing incoming requests, coordinate efforts between Sales, Engineering, Product Management, and Marketing functions to maximize impact and reduce duplication of work.

+ Identifying what information is valuable to the solution engineering team. Determine the best format, channel, and strategy to convey that information for maximum visibility and retention.

+ Preparing communications for distribution so technical sellers can accurately and efficiently convey content and appropriate messaging to their customers and prospects.

+ Working both independently and collaboratively with cross-functional teams while communicating project timelines to team members.

+ Creating documentation, organization, and clarity for Solutions Engineers to engage prospects with the right content at the right time

What we’re looking for

+ 3+ years experience in Technical Sales Enablement or Technical Writing

+ Experience developing and applying visual branding to content

+ Experience copywriting to create compelling narratives

+ Experience with Marketing or Sales Enablement

+ Experience with SaaS Collaboration

Salary Range or On Target Earnings:

Minimum:

$93,900.00

Maximum:

$217,000.00

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Anticipated Position Close Date:

10/29/24

Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn (https://careers.zoom.us/benefits) for more information.

About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

Our Commitment​We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form (https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&d=1127274756253361) and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

#LI-Remote

Description:

The Policies and Procedures Administrator works independently to create and maintain a formal database that

defines policies, procedures, and related best practices for each business unit within the division, for example Loan

Servicing or Retail Lending,

RESPONSIBILITIES

 Creates and maintains policies and procedures for all business units

within the division for communication and delivery in an on-line format.

 Consult with various departments and with sr management to

ensure all departments function in a cohesive manner utilizing processes

that maximize effectiveness and comply with all legal requirements.

 Works with various business leaders to identify policy and procedure

priorities.

 Researches and drafts comprehensive policy and procedure documents

considering business goals, compliance and legal requirements.

 Obtains necessary approvals.

 Updates existing policy and procedure materials.

 Implements and maintains a user-friendly procedure database.

 Coordinates with the training group to ensure training materials are

updated with the most recent policies and procedures.

 Performs other related duties as required and assigned, such as process

maps/workflows.

 Perform other related duties as required and assigned

 Demonstrate behaviors which are aligned with the organization’s desired

culture and values

Schedule M-F 8:30-5:30 PM

Skills:

mortgage operations, Technical writing, polices and procedures, loan servicing, mortgage loan

Top Skills Details:

mortgage operations, Technical writing, polices and procedures

Additional Skills & Qualifications:

Must have 2+ years of technical Writing (Policies and Procedures) Experience at minimum.

● Exceptional English composition, grammar and writing skills

● Above average project management skills with the ability to multi-task

● A solid knowledge of the mortgage industry

● Above average PC skills

● Strong logical and critical thinking skills

● Self-motivated and assertive

● Must be highly proficient in Excel and Word

● Must be a team player with strong attention to detail and able to work independently

● Proven track record at delivering timely and accurate information in a fast-paced environment

● Excellent critical thinking, problem solving, mathematical skills and sound judgment

● Financial Services and, if possible, mortgage industry experience preferred

● Strong business acumen and ability to interface with executive management

Experience Level:

Intermediate Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.