News Analysts, Reporters, and Journalists

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

**Internship Program Summary:**

At Iron Mountain, we rely on hiring top early career talent who are diverse, innovative, energetic, and inspiring. We offer a 12 week internship program tailored to you to ensure you are set up for success as you begin the early part of your career. Our internship program is designed to empower you to reach your full potential through meaningful and impactful work. We continuously recognize and value the need for early career talent and are committed to ensuring we equip our interns with an exciting, unique, and invaluable experience while they are with us.

During the internship, you will be able to complete critical real world work along with multiple internal Iron Mountain teams while contributing to our digital growth aspirations. You will also experience:

+ Structure Development over a 12 week program including (starting on 05/21/2025- 08/13/2025):

+ Professional Skills

+ Business Acumen

+ Executive Speaker Series

+ Consistent Feedback and Evaluation

+ Networking with other interns and adept professionals

+ Diverse, inclusive, and innovative environment & culture

+ Stability and growth

**Job Summary**

Iron Mountain is seeking a rising senior for the role of Technical Writer Intern. Interns will document product features and create instructional content to support adoption and learning, focusing on a single product throughout their internship. This role will take direction from the Documentation Manager and will work with Engineering, UX, QA and Product Management.

Job Duties:

+ Write easy-to-understand user interface text, online help and user guides

+ Create virtual tutorials and videos

+ Upload and maintain documentation on collaboration site

+ Proofread and edit documents submitted by team

+ Provide a quick turnaround and meet all deadlines

**Education Qualifications:**

+ Currently pursuing a Bachelor’s degree with an expectation that degree will be obtained between December 2025- July 2026

+ Must be returning to the course of study following completion of the internship

+ Pursuing a degree in Media, Communications, English or related field

**Requirements:**

+ Participation in the internship program requires that you are located in the continental United States for the duration of the program

+ Must be authorized to work in the US without restriction (this role is not eligible for visa sponsorship now or in the future)

+ This is a 40 hour per week assignment, lasting 12 weeks with the expected start date being May 21, 2025 and ending on August 13th, 2025

**Preferred Qualifications:**

+ Knowledge of machine learning data preparation techniques, machine learning models and AI technology

+ Self-motivated to complete work assignments and learn new software and tools

+ Strong attention to detail and ability to proofread and edit

+ Receptive to feedback on work

+ Initiative to solve problems independently

**Along with your resume, please share one or more samples that you have written.**

Category: Other Designations

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to [email protected]. See the Supplement to learn more about Equal Employment Opportunity.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

**Requisition:** J0081184

**Primary City/State:**

Arizona, Arizona

**Department Name:**

**Work Shift:**

**Job Category:**

Revenue Cycle

Explore and excel. At Banner Health, health care is a team effort. One might be surprised by the number of people who work behind the scenes and play a critical role in ensuring the best care for our patients.

The mission of the **Clinical Documentation Improvement Department** is to, “ Facilitate concise clinical documentation to appropriately reflect patient acuity, risk of mortality, and resource utilization in order to properly reflect patient care given and optimize organizational goals.” This mission also supports the accurate translation of diagnoses into ICD-10 codes for patient billing and capture of quality metrics.

**As a successful** **Clinical Documentation Improvement** **Specialist will need to have at a minimum 2-4 years of hospital acute-care or relevant clinical experience. Time in OR, ED or ICU may strengthen a candidates profile. Level of education may be either registered nurse with active licensure in state worked or graduate of foreign medical school with Doctor of medicine degree.**

**This is a fully remote position and available if you live in the following states only: AK, AL, AR, AZ, CA, CO, FL, GA, IA, ID, IN, KS, KY, MI, MN, MO, MS, NC, ND, NE, NM, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI & WY.** This position is fully remote with travel less than 15% of the time to either a Banner corporate or hospital site. With this remote work, candidates must be self-motivated, possess moderate to strong tech skills and be able to meet daily and weekly productivity metrics. Business hours are Monday-Friday, 8 hour shifts with no weekends or holidays. **Apply today!**

POSITION SUMMARY

This position is responsible for reviewing content of the medical record and assisting in the clarification of any documentation ambiguities noted. This position is a member of the clinical team and acts as a consultant/subject matter expert to facility staff and Providers related to medical record clinical documentation requirement to ensure the overall completeness, compliance and specificity of Provider documentation exists. This position is responsible for identifying and capturing additional revenue opportunities and will also be the documentation liaison for the facility between acute care coding and Providers.

CORE FUNCTIONS

1. Provides subject matter expertise related to DRG, clinical documentation opportunities and requirements. Serves as an essential member of the clinical team, emphasizing their role in reviewing content of the medical record, assisting in the clarification of documentation ambiguities. Serves as the liaison between acute care coding and Providers to explain, educate and assist in the needed documentation requirements to accurate conversion from the “clinical language” to the needed “coding language” in order to capture revenue.

2. Conducts accurate and timely concurrent record reviews, recognizing opportunities for documentation improvement through specialized training and software. Utilizes available resources to formulate clinically credible “documentation clarification questions” for members of the clinical team aimed at improving the accuracy of the documentation process which is followed by effective and appropriate communication with Providers and timely follow up on all cases.

3. Ensures data integrity of the clinical documentation database through compliant, accurate and appropriate entries, which include but is not limited to, accurate input of case data, correct assignment of documentation clarification types and Provider responses, and ensuring precise case reconciliation with correct DRG shifts recorded.

4. Ensures the accuracy and completeness of clinical information used for measuring and reporting Provider and facility outcomes (coding assignments, HAC, quality of care, facility and system initiatives) while facilitating HIMS dept compliance of time requirements for coding and billing revenue cycle.

5. Educates customers through presentations and/or reports for clinicians and facility management on clinical documentation opportunities, acute care coding and reimbursement issues, as well as performance improvement methodologies.

6. Serves as member of facility task force meetings, and as requested attends facility steering committee meetings and/or other facility meetings.

7. This position works independently in a remote work model and has multi-facility/entity responsibility, with no direct budgetary oversight. This position is a member of the clinical team ensuring accuracy and compliance with acute care coding assignments, POA status, HAC, quality of care, supports specific Hospital and System initiatives, and aids HIMS Dept in meeting their time requirement of the coding and billing revenue cycle. Extensive interaction with Providers, HIMS professionals, nursing and other ancillary staff. Internal Interactions: All levels of nursing management and staff, medical staff, Providers and all other members of the interdisciplinary health care team. External Interactions: Physicians and their office staff.

MINIMUM QUALIFICATIONS

Must possess a strong knowledge of clinical care as normally obtained through the completion of a bachelor’s degree in nursing.

Requires Registered Nurse (R.N.) license in state of residence.

Requires two to four years of recent acute care experience either in a Hospital or Surgical setting. Must have the ability to interface with multiple software applications, work independently, possess demonstrated critical thinking skills, problem-solving abilities, communication and time management skills. Must demonstrate ability to work effectively in an interdisciplinary team format.

PREFERRED QUALIFICATIONS

Experience with acute clinical documentation programs or coding. Certified Clinical Documentation Specialist, Certified Coding Specialist credential.

Additional related education and/or experience preferred.

**EEO Statement:**

EEO/Female/Minority/Disability/Veterans (https://www.bannerhealth.com/careers/eeo)

Our organization supports a drug-free work environment.

**Privacy Policy:**

Privacy Policy (https://www.bannerhealth.com/about/legal-notices/privacy)

EOE/Female/Minority/Disability/Veterans

Banner Health supports a drug-free work environment.

Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability

**Summary:**

As a Meta Technical Writer, you will be part of a team responsible for the quality, discoverability, and accuracy of content for internal technologies. You will conduct hands-on research and obtain necessary technical content from subject matter experts while translating it into clear, concise, structured documentation. This may mean documenting something yourself, editing contributed content from someone else, or at other times, fixing and reorganizing existing documentation. In addition, you may also have opportunities to code and project manage for various documentation requests.

**Required Skills:**

Documentation Engineer / Technical Writer Responsibilities:

1. Create and maintain documentation for internal technologies, tools, and platforms used within Meta.

2. Work closely with engineering, product, and support teams to ensure the quality, discoverability, and accuracy of the content that you create and develop.

3. Design, write, and edit technical and process documentation.

4. Create and maintain code sample fragments and sample applications, as needed.

**Minimum Qualifications:**

Minimum Qualifications:

5. BA/BS degree in computer science, technical writing, physics, mathematics, or chemistry or equivalent experience.

6. 2+ years experience in writing, technical documentation, and/or developer outreach for a developer audience or related experience.

7. 2+ years experience with a programming language such as JavaScript, Objective-C, Java, PHP, Python, etc.

8. Experience writing, proofreading and editing.

**Preferred Qualifications:**

Preferred Qualifications:

9. Experience programming, using the command-line, trying out user interfaces, and working with prototypes in test environments.

10. Experience producing and organizing content with a logical flow.

11. Experience meeting multiple deadlines.

**Public Compensation:**

$95,000/year to $138,000/year + bonus + equity + benefits

**Industry:** Internet

**Equal Opportunity:**

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [email protected].

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a St. Technical Writer working remote in the United States, you’ll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all!

What You’ll be Doing:

As a Senior Technical Writer to our Public Sector, you will be responsible for creating, writing, editing, and maintaining technical documents and manuals, explaining complex information in a clear and concise manner, and working with existing staff to ensure accuracy of company documentation. The position lies within the Security, Resiliency and Governance team and will primarily focus on Information Security related material. Support to other departments enterprise-wide may also be required.

Public Sector, Security & Compliance Team

The Public Sector Security & Compliance Team is responsible for all Federal Compliance Standards, Statues, regulations that govern cybersecurity. The Federal compliance requirements are a series of frameworks such as DISA (Department Information Systems Agency), DOD IL4 (Department of Defense Impact Level 4/5) and FedRAMP (Federal Risk and Authorization Management Program). StateRAMP which simplifies cybersecurity compliance for cloud services providers. NIST SP 800-53 Series Risk Management (National Institute of Standards and Technology Special Publication), ITIL framework & MARS-E (Minimum Acceptable Risk Safeguards for the Exchanges).

During a Typical Day, You’ll

· Support TTEC federal, state, and other public sector programs (FedRAMP, NIST 800-53, IL4 /5 and MARS-E).

· Manage, edit, and assist stakeholders with writing and developing policies, procedures, and audit/compliance documentation for document owners and leadership.

· Manage and maintain libraries of documentation to support various projects and departments.

· Review, edit, and analyze documents (including reports and communications) to maintain continuity of style and content.

· Manage the annual update and review cycle for all documents and handle associated stakeholder notifications and communications.

· Regularly communicate with, and report to, management on the current status of documentation throughout the year.

· Pre-assessment, proactively work with compliance and SMEs (Subject Matter Expert) to ensure documentation is available and current. Post-assessment, collaborate with compliance and SMEs to perform doc updates/remediation, as needed.

· Work with the Client and Supplier Assurance Management, Legal, Sourcing/Procurement, and Compliance teams, as needed, to address and research issues related to new client RFIs/RFPs and annual supplier security assessments.

· Handle documentation related research and provision requests.

· Collaborate with cross-functional teams (e.g., Security, Engineering, and Compliance) to translate technical requirements and processes into clear, concise, and accurate documentation.

· Ensure consistency and compliance with government standards, including FedRAMP and NIST 800-53 frameworks, by reviewing and editing documentation to meet regulatory and audit requirements.

· Streamline documentation processes by implementing best practices for version control, formatting, and document management in secure and collaborative environments.

What You Bring to the Role:

· Bachelor's degree or certificate in technical writing/communication preferred, or equivalent work experience.

· Proficiency in MS Office Suite required, proficiency with Visio and SharePoint highly desired.

· General knowledge and experience with information security/technology related functions, tools, concepts, and applications preferred.

· Minimum 3 years work experience writing documentation or communications required.

· Minimum 2 years writing policy and procedural documentation for various Information Security, Information Technology, and Compliance/Legal departments or teams.

· Extremely strong attention to detail in terms of style, grammar, form, consistency, etc.

· Ability to manage libraries/projects and work independently with minimal supervision.

· Ability to write in explanatory and procedural styles for multiple audiences.

· Skilled at prioritization and multi-tasking.

· Professional level written, and high-level verbal, communication skills are required; the position requires regular interaction with managers and subject matter experts throughout the organization, including senior/executive level stakeholders.

· Submission of two (2) writing samples (at least one of which must be in a procedural/explanatory format).

· Native English speaking/writing ability.

What You Can Expect

· An annual incentive program

· Medical, dental, and vision

· Tax-advantaged healthcare accounts

· Financial and income protection benefits

· Paid time off (PTO) and wellness time off

· Tuition reimbursement and access to thousands of free online courses Visit our benefits website for more information.

The anticipated range is $90,000-95,000. Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.

About TTEC

Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

\#LI-Remote

**Title:** _Sr. Technical Writer_

**Location:** _CO-Englewood_

**Requisition ID:** _0415W_

**Other Locations:** _United States_

Technical Writer

Date: Dec 28, 2024

Location:

Tucson, AZ, US, 85706

Req ID: 31514

Onsite or Remote:

Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics, and medical, through its many brands and subsidiaries, including Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton.

We’re more than a company, and we’re a community of passionate, creative professionals striving toward a shared vision: revolutionizing the way the mining industry operates. With a presence stretching from Johannesburg to Vancouver, Sydney to Lima, you are part of a global brand that supports creativity, fosters innovation, and encourages you to think big, share ideas and be yourself.

The Company

Modular Mining Systems is the global leader in mine management technology and a wholly owned subsidiary of Komatsu Ltd. Our innovative technology powers mine operations in every corner of the globe. The products we cultivate, the solutions we engineer and the service we deliver set us apart in the Mining Technology industry. We are more than a company, we’re a community of passionate, creative professionals striving toward a shared vision: to revolutionize the way the mining industry operates.

With a presence stretching from Johannesburg to Vancouver, Sydney to Lima, you are part of a global brand that supports creativity, fosters innovation and encourages you to think big, share ideas and be yourself.

Job Purpose

As a Technical Writer, you will be responsible for planning and developing a wide range of information deliverables for our products, including, but not limited to, software user guides, online help, knowledge base articles, hardware installation manuals, and equipment operator guides. We are looking for a proactive self-starter who can tackle multiple, complex information development projects while delivering concise, accurate, well-written content. The ideal candidate has proven excellent technical writing skills and a strong desire to improve user experiences for both internal and external customers.

Travel Requirements

0 percent

Job Duties and Responsibilities

+ Create high-quality documentation in a fast-paced, deadline-driven, agile environment.

+ Develop a variety of task-based software and hardware documentation.

+ Work with products, interview subject matter experts, research written material, and attend demonstrations to generate documentation.

+ Create documentation solutions that explain complex information in a clear, accurate, and concise manner.

+ Own and drive projects independently, while sharing your work frequently in technical and editorial reviews.

+ Advocate for the customer in all aspects of your job.

+ Prepare documentation for translation and compile translated help systems.

+ Create screen shots and illustrations using graphics tools.

+ Conform to departmental processes and style guidelines, and ensure documentation meets the needs of the business and the audience.

+ Maintain records and files of new documentation and revisions.

+ Respond quickly and positively to constructive feedback, making all necessary edits to submitted

Required Skills

+ BA in English, Technical Writing, Communications, or related field.

+ 3 + years of technical writing experience.

+ Exceptional technical writing skills, as well as impeccable attention to detail.

+ Proficiency with FrameMaker.

+ Ability to work in a fast-paced, high-volume environment.

+ Ability to translate highly technical information into easily understandable information.

+ Ability to learn new technologies quickly.

+ Proven record owning the documentation process from profiling audiences, to gathering information, to final publication and maintenance.

+ User-centric thinker who can anticipate the user’s concerns and questions about the product.

+ Excellent time management skills/prioritization.

+ Strong interpersonal and team skills.

+ Ability to work efficiently from home, but under the supervision of direct management. #LI-Hybrid

Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Nearest Major Market:Tucson

**Overview**

GovCIO is currently hiring for a Technical Writer to support customer technical documentation and policy writing efforts. This position will be located in Boyers, PA and will be fully remote position.

**Responsibilities**

Writes, rewrites and/or edits technical documents such as technical procedure manuals, user manuals, programming manuals, service manuals, operational specifications, and related technical publications to communicate clearly and effectively technical specifications and instructions to a wide range of audiences. Acquires subject knowledge by interviewing product developers, observing performance of production methods, referring to technical specifications, blueprints, engineering illustrations, and trade journals. Oversees preparation of illustrative materials, selecting drawings, sketches, diagrams and charts. Conducts quality review of materials.

+ Translates complex data into user-friendly text for print and electronic publications, such as technical journals, user and training manuals, government proposals, websites and podcasts.

+ Gathers information through research, statistical reports and interviews with technical staff.

+ Develops cataloging systems, and maintains records, files, electronic media and archiving of information for publications.

+ Assists in preparing material for technical seminars and business forums. May be called upon to assist in technical or business presentations in such meetings as business or customer needs require.

+ Selects or recommends use of layouts, graphics, drawings, tables, exhibits, illustrations, charts, or storyboards to amplify or clarify publications objectives.

**Qualifications**

High School with 6 - 9 years (or commensurate experience)

Required Skills and Experience

+ Clearance Required: Top Secret

+ Demonstrated experience in an IT related or technical organization.

+ Expert in using Microsoft Professional Suite and Adobe Acrobat Professional.

+ Strong collaboration and communication skills with the ability to work effectively in a team environment.

+ Strong analytical skills to understand complex technical information and translate it into clear and concise documentation.

+ Self-motivated with the ability to work independently and manage multiple projects simultaneously.

+ Detail oriented with a focus on accuracy and completeness.

Preferred Skills and Experience

+ Experience working in an Agile environment

+ Certification(s) in relevant technologies

**Company Overview**

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

**We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.

**Posted Salary Range**

USD $80,000.00 - USD $100,000.00 /Yr.

Submit a referral to this job (https://careers-govcio.icims.com/jobs/5304/technical-writer/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473)

**Location** _US-Remote_

**ID** _2025-5304_

**Category** _Technical Writing_

**Position Type** _Full-Time_

**Job Description:**

The goal of the Clinical Documentation Specialist-Consultant is to educate leaders, physicians, advanced practice providers (APP), and other staff about documentation and risk adjustment in order to improve the accuracy of the overall clinical picture and the representation of the complexity and severity of illness of patients through improved clinical documentation and diagnostic coding practices.

**Essential Functions**

+ Assesses needs and develops, evaluates, and implements education plans, interventions, and training.

+ Acts as an education leader, consultant, and mentor to leaders, physicians, APP's, and other staff about documentation and risk adjustment.

+ Reviews medical records documentation for reimbursement, severity of illness and risk of mortality.

+ Identifies opportunities for improving the quality of medical record documentation and confers with the caregiver regarding additional documentation required.

+ Collects statistics from the reviews and maintains accurate records to document costs and benefits.

+ Facilitates and enhances the coding and diagnosis-related group between physician and coding staff.

**Skills**

+ Medical Billing and Coding

+ Health Insurance

+ Regulatory/Coding/Billing Compliance

+ Relationship Management

+ Microsoft suite

+ Electronic Medical Record (EMR)

+ ICD/Risk Coding

+ Clinical Knowledge

+ Outpatient Coding

+ Healthcare Common Procedure System (HCPCS)

_This_ _position will require up to 5 days of travel within the state of Colorado per month._

**Minimum Qualifications**

+ Bachelor's degree in a clinical field (e.g. RN, RRT, PT, OT, SLP, LCSW). Education must be obtained through an accredited institution. Degree will be verified.

+ Clinical license in state of practice (e.g. RN, RRT, PT, OT, SLP, LCSW).

+ Depending upon your clinical licensure, equivalent experience may substitute the degree requirement.

+ National Professional Coding Certification from AHIMA or AAPC

+ Certified Risk Adjustment Coder (CRC) certification from AAPC

+ Five years Risk adjustment coding experience

**Preferred Qualifications**

+ Advanced level of experience with Microsoft Office applications.

+ Advanced understanding of medical terminology, medical acronyms, anatomy and physiology

+ Demonstrated ability to learn new concepts and applications and be able to effectively teach them to others

+ Demonstrated ability to establish and maintain rapport with co-workers, physicians and other healthcare professionals

+ Experience leading a government-mandated Risk Adjustment audit

+ Cross trained on all Risk Adjustment models

**Physical Requirements:**

**Physical Requirements**

+ Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs.

+ Frequent interactions with customers that require employee to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately.

+ Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use.

+ Expected to lift and utilize full range of movement to transport, pull, and push equipment. Will also work on hands and knees and bend to set-up, troubleshoot, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.

+ For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.

**Location:**

Broomfield Clinic

**Work City:**

Broomfield

**Work State:**

Colorado

**Scheduled Weekly Hours:**

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$37.46 - $57.80

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers (https://intermountainhealthcare.org/careers/working-for-intermountain/employee-benefits/) , and for our Colorado, Montana, and Kansas based caregivers (http://www.sclhealthbenefits.org) ; and our commitment to diversity, equity, and inclusion (https://intermountainhealthcare.org/careers/working-for-intermountain/diversity/) .

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

All positions subject to close without notice.

We offer remote work opportunities (AK, AR, AZ, *CO, FL, *HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TN, TX, UT, VA/DC, *WA, WI & WY only).
Veterans, Reservists, Guardsmen and military family members are encouraged to apply!
Job Summary

Serves as a subject matter expert and liaison on behalf of Claims Administration. This role requires regular collaboration with TriWest cross-functional teams, Corporate Communications, and the Claims Subcontractors to assure Government program requirements are being communicated accurately and adhered to by all parties. The Claims Content Specialist is responsible for gathering information, validating content, and assisting in the development of (internal and external facing) claims-related communications or procedures. This includes, but is not limited to: training materials & job aids, provider communications, provider education materials, provider handbook and forms, procedural and contract change communications, and internal talking points. This role will also work closely with the Corporate Training to ensure new hire and continuous training for Claims Admin and Claims Customer Service functions remains accurate and relevant. The Claims Content Specialist's main objectives are to ensure operational consistency and Government contract adherence, as it relates to Claims policy and procedure, across the enterprise.
Education & Experience

Required:
• Associate's degree in a relevant field (e.g., Business Administration, Technical Writing, etc.) or equivalent work experience
• 2 years of claims-related healthcare experience
• Excellent written communication and/or technical writing skills, with a strong attention to detail and demonstrated results
• Demonstrated ability to understand claims processes and translate them into well-structured communications or procedures
Preferred:
• Bachelor's degree in a relevant field (e.g., Business Administration, Technical Writing, etc.) or equivalent work experience
• Government claims experience
Key Responsibilities

• Collaborates with department leaders, subject matter experts, and other internal partners to gather information and thoroughly understand existing processes or requirements, as well as upcoming changes.
• Coordinates with Corporate Communications to follow established policies for the approvals of internal and external communications.
• Maintains a clear understanding of Government contracts, as they relate to Claims processing.
• Attends project and contract modification meetings to ensure thorough understanding of changes, processes, and timelines, so communication is executed efficiently.
• Drafts and revises claims content related to provider-facing reference materials, forms, letters, education, and change communications.
• Drafts and revises claims content related to enterprise operational processes, contract & procedural changes, training materials, job aids, bulletins, functional procedures, workflows, templates, and other internal communications.
• Develops content that is clear, concise, easily understood, and appropriately formatted for the intended audience(s).
• Effectively manages and resolves disputes about claims operational processes to assure accurate outcomes and prevent delays in timeline.
• Communicates claims operational process changes and critical updates to the necessary stakeholders, to include enterprise staff, organizational leaders, and external audiences.
• Works closely with organizational leaders and instructional designers to develop and update claims training curriculum for various audiences.
• Partners with Corporate Communications and Training to finalize materials and/or communications as appropriate.
• Completes assigned tasks within defined timelines and manages time efficiently.
• Monitors claims performance trends to identify content gaps in training materials and procedural documents.
• Possesses and maintains a working knowledge of assigned Government program(s).
• Collaborates closely with Management to achieve goals and performance standards.
• Performs other duties assigned.
Competencies

Communication / People Skills:Ability to influence or persuade others under positive or negative circumstances; adapt to different styles; listen critically; collaborate.
Computer Literacy:Ability to function in a multi-system Microsoft environment using Word, Outlook, Excel and PowerPoint, TriWest Intranet, the Internet, and department software applications.
Independent Thinking / Self-Initiative:Critical thinking skills including the ability to focus on things which matter most to achieving outcomes; commitment to task to produce outcomes without direction and to find necessary resources.
High Intensity Environment:Ability to function in a fast-paced environment with multiple activities occurring simultaneously while maintaining focus and control of workflow.
Multi-Tasking / Time Management:Prioritize and manage actions to meet changing deadlines and requirements within a high volume, high stress environment.
Organizational Skills:Ability to organize people or tasks, adjust to priorities, learn systems, within time constraints and with available resources; detail-oriented.
Problem Solving / Analysis:Ability to solve problems through systematic analysis of processes with sound judgment; has a realistic understanding of relevant issues.
Technical Skills:Working knowledge of claims systems and other operational software applications.
Working Conditions

Working Conditions:
• Works in a standard office environment
• Occasional travel may be required - less than 10% per year
• Extensive computer work with prolonged sitting
Company Overview
Taking Care of Our Nation's Heroes.
It's Who We Are. It's What We Do.
Do you have a passion for serving those who served?
Join the TriWest Healthcare Alliance Team! We're On a Mission to Serve®!
Our job is to make sure that America's heroes get connected to health care in the community.
At TriWest Healthcare Alliance, we've proudly been on that important mission since 1996.
Benefits
We're more than just a health care company. We're passionate about serving others! We believe in rewarding loyal, hard-working people who are willing to learn as they grow. TriWest Healthcare Alliance values teamwork. Join our team, fulfill your responsibilities, and you may also be considered for frequent pay raises, overtime opportunities to earn even more, recognition and reward programs, and much more. Of course, we also offer a comprehensive and progressive compensation and benefits package that includes:

* Medical, Dental and Vision Coverage
* Generous paid time off
* 401(k) Retirement Savings Plan (with matching)
* Short-term and long-term disability, basic life, and accidental death and dismemberment insurance
* Tuition reimbursement
* Paid volunteer time

*Annual base salary for Colorado, Hawaii, Washington D.C. and Washington State residents: $55,836.05- $58,938.57 depending on experience*
Equal Employment Opportunity
TriWest Healthcare Alliance is an equal employment opportunity employer. We are proud to have an inclusive work environment and know that a diverse team is a strength that will drive our success. To that end, TriWest strives to create an inclusive environment that cultivates and supports diversity at every organizational level, including hiring and retaining a diverse workforce, and we highly encourages candidates from all backgrounds to apply. Applicants are considered for positions without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or any other consideration made unlawful by applicable federal, state, or local laws.

**Description**

**Title:** Technical Writer, FEDRAMP

**Location:** US-Remote

**Salary:** $100K/annually

**About PSI**

We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers.

We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent.

At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That’s why you’ll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle.

Learn more about what we do at: https://www.psiexams.com/

**About the Role**

We are seeking an experienced FedRAMP Documentation Specialist with a strong background in technical writing to join our team. This role will focus on creating and maintaining documentation for FedRAMP-authorized cloud systems. The ideal candidate will have in-depth knowledge of federal security standards, including NIST, FISMA, and FedRAMP, as well as a proven track record of successfully supporting FedRAMP projects.

This position requires a minimum of 10 years of technical writing experience, with at least 3 years of direct experience on FedRAMP-related projects.

**Role Responsibilities**

+ Develop, write, and maintain FedRAMP-compliant documentation, including System Security Plans (SSPs), Policies and Procedures, Security Assessment Reports (SARs), Plan of Action and Milestones (POA&M), and other security-related documentation.

+ Collaborate with the security team, system administrators, and technical staff to ensure accurate documentation of system configurations, security controls, and compliance requirements.

+ Assist in preparing documentation for FedRAMP audits and assessments.

+ Ensure all documentation meets NIST, FISMA, and FedRAMP requirements and is continuously updated to reflect system changes and configuration updates.

+ Support Configuration Management processes by documenting changes to systems and ensuring security impact assessments are reflected in documentation.

+ Conduct thorough reviews of existing documentation to ensure completeness, accuracy, and compliance with federal security standards.

+ Provide input and guidance on maintaining the accuracy and integrity of system security documentation throughout the system’s lifecycle.

**Knowledge, Skills and Experience Requirements**

+ Minimum of 10 years of technical writing experience, with at least 3 years of direct experience on FedRAMP-related projects.

+ Proven ability to create and manage FedRAMP-related documentation (SSPs, SARs, POA&Ms, etc.).

+ Ability to clearly and accurately document security controls, system configurations, and related procedures in alignment with federal guidelines.

+ In-depth knowledge of federal security standards, including:

+ NIST SP 800-53 (Security and Privacy Controls for Federal Information Systems)

+ NIST SP 800-37 (Risk Management Framework)

+ FedRAMP Authorization Process

+ FISMA Compliance Requirements

+ Familiarity with cloud technologies and the FedRAMP security authorization process.

+ Experience working with Security Control Assessors (SCAs), Information System Security Officers (ISSOs), and compliance teams during FedRAMP assessments.

+ Strong verbal and written communication skills, with a high degree of fluency in English.

+ Ability to interpret and communicate complex technical information in a clear, concise manner for a variety of audiences.

+ Proficiency with document management tools and templates used in federal security compliance.

+ Strong attention to detail and ability to meet strict deadlines.

+ Experience working with cloud service providers (CSPs) or Managed Service Providers (MSPs) on FedRAMP initiatives.

+ Certifications such as CISSP, Security+, Certified Information Security Manager (CISM), or similar.

+ Familiarity with GRC tools (Governance, Risk, and Compliance) used in security documentation processes

+ Preferred to be a U.S. Citizen or permanent resident (due to government project requirements).

**Benefits**

At PSI, our culture is to be transparent and fair. That’s why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role.

In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes:

+ 401k/Pension/Retirement Plan – with country specific employer %

+ Enhanced PTO/Annual Leave

+ Medical insurance – country specific

+ Dental, Vision, Life and Short Term Disability for US

+ Flexible Spending Accounts – for the US

+ Medical Cashback plan covering vision, dental and income protection for UK

+ Employee Assistance Programme

+ Commitment and understanding of work/life balance

+ Dedicated DE&I group that drive core people initiatives

+ A culture of embracing wellness, including regular global initiatives

+ Access to supportive and professional mechanisms to help you plan for your future

+ Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Company Description

About CyberArk:
CyberArk (NASDAQ: CYBR), is the global leader in Identity Security. Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity - human or machine - across business applications, distributed workforces, hybrid cloud workloads and throughout the DevOps lifecycle. The world's leading organizations trust CyberArk to help secure their most critical assets. To learn more about CyberArk, visit our CyberArk blogs or follow us on Twitter, LinkedIn or Facebook.

Job Description

As a Senior Information Developer (Technical Writer) at CyberArk, you'll be part of a motivated, dedicated, and experienced team that protects many of the largest organizations in the world.

The primary focus of the User Assistance (UA) team is to help customers be successful when adopting and using our products to protect their machine identities. The UA team develops content for a variety of audiences including CISOs, security experts, network administrators, DevOps, software developers, server owners, and certificate managers. Customers and our fellow team members depend on our documentation every day.

In addition to traditional documentation methods of researching and writing content, we seek to become subject matter experts ourselves on the products and features we document. We believe this approach is key to being highly effective in our primary role as technical communicators

* Seek to learn and understand the core business, delivering real business value by designing world-class user assistance.
* Work across multiple tools and formats (including markdown and HTML), whatever it takes to create the optimal user experience.
* Work closely with product owners, software developers, and User Experience (UX) designers to develop clear, concise, and friendly microcopy in all our product user interfaces, from tool tips to system and error messages.
* Harvest contributions from other subject matter experts because, as with software development, community involvement leads to higher quality content. We take a Docs Like Code approach to better enable reviews and contributions.

Qualifications

The ideal candidate will:

• Have 7+ years of experience writing about complex software for a mixed audience.

• Have strong English language skills, including excellent verbal and written communication abilities.

• Possess excellent authoring and editing skills.

• Demonstrate technical aptitude and an innate curiosity for how technology works.

• Be passionate about helping users spend more time using and less time learning software.

• Be comfortable learning things they might not be familiar with, such as Linux and command line tools like Git Bash.

• Have a proven ability to make complex ideas easier to understand.

• Have experience developing excellent microcopy (for example, writing tool tips, system and error messages, etc.)

• Have the ability to handle multiple projects at the same time while meeting release deadlines.

• Be proficient with Madcap Flare or other relevant documentation tools (ie: Robohelp, Framemaker or open-source tools such as mkdocs, markdown, etc.)

• Show confidence and experience working on multiple platforms (such as Windows, Linux, or Mac).

• Have experience working with source control software, such as Git, Bitbucket or GitHub.

• Have experience working in an Agile environment.

• Have a Bachelor's degree (or higher) in English, Technical Writing, Computer Science, or equivalent experience.

What sets you apart:

• Courage and experience to challenge the status quo.

• Experience documenting Enterprise and/or cloud-native cybersecurity software.

• Experience developing quality API and SDK documentation.

• Experience working with Kubernetes.

• Experience working with global talent and the challenge of varying time zones, accents and cultures to carry out team objectives.

• Experience working on cloud-based projects.

• Experience working with markdown.

• Experience working in HTML and CSS.

• Experience documenting API-led connectivity related to business practices, integrating Venafi products with third-party software.

• Experience or familiarity in working with data centers.

• Familiarity with JavaScript.

• Experience writing code in one or more coding languages.

• Writing samples and other materials showing off your talents and skills will be required.

#LI-Remote

#LI-HA1

Additional Information

CyberArk is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

We are unable to sponsor or take over sponsorship of employment Visa at this time.

The salary range for this position is $105,000 - 145,000/year, plus commissions or discretionary bonus, which will be based on the employee's performance. Base pay may also vary considerably depending on job-related knowledge, skills, and experience. The compensation package includes a wide range of medical, dental, vision, financial, and other benefits.