News Analysts, Reporters, and Journalists

**ADP is hiring a Senior Technical Writer.**

+ _Are you empathetic to client needs and inspired by transformation and impacting the lives of millions of people every day?_

+ _Are you looking to join a dynamic, inclusive team environment with a culture of collaboration and belonging?_

Well, this may be the role for you. Ready to design what's next?

In this role, you will work as an integral part of the HRO Knowledge Management team to author and edit content adhering to ADP’s authoring standards, while also advocating for the associate experience. In this role, you will meet the information needs of our associates by producing accurate, concise, and usable content, including business processes, how to articles, troubleshooting guides, overviews, FAQs, and more. You will use authoring tools, a component content management system, and work closely with business partners, content developers, project teams, training teams, and others to ensure high-quality deliverables.

Like what you see? **Apply now!**

**Learn more about ADP at jobs.adp.com**

**WHAT YOU'LL DO:**

**Here's what you can expect on a typical day:**

+ Create/edit/manage content for assigned business units across the enterprise.

+ Use knowledge management key metrics to drive improvements in content presentation to associates.

+ Assess and align business content to enterprise content model.

+ Conduct detailed analysis of user content needs, develop requirements, and estimates for deliverables, partnering with product owners and other stakeholders in the process.

+ Apply enterprise content strategy and principles to develop concise, consistent, high value content deliverables.

+ Partner with Subject Matter Experts to obtain information and content validation.

+ Develop content deliverables in the enterprise content management application.

+ Report progress of content deliverables to stakeholders and adhere to timelines.

+ Demonstrate domain, tool, and authoring expertise and can provide informal mentoring to colleagues.

+ Demonstrate authoring expertise and provide informal mentoring to colleagues when need arises.

+ Collaborate with content owners to validate knowledge and foster content reuse.

+ Able to support multiple BU partners while working on deliverables.

+ Support enterprise standards and style guide for enterprise Knowledge Management

+ Act as an expert regarding authoring technology and content development.

+ Perform other content related duties as assigned.

**TO SUCCEED IN THIS ROLE:**

+ You'll have a Bachelor's degree OR equivalent.

+ 3+ years of experience in knowledge management/content development/technical writing

+ Must have strong knowledge of **DITA, Ixiasoft, XML, and component content management systems a plus**

+ Understanding of knowledge/content management best practices and content lifecycle management

+ Understanding of knowledge management systems, search engine optimization (SEO) and taxonomy

+ Strong knowledge in structured based authoring and information typing

+ Familiarity with one or more of the industry standard style guides **_(The Chicago Manual of Style, Associated Press Stylebook, The Elements of Style)_**

+ Ability to manage content deliverable schedules

+ Strong communication & collaboration skills

+ Strong writing skills (must provide examples)

+ Self-starter and ability to multi-task

**YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:**

+ **Deliver at epic scale.** We deliver real user outcomes using strong judgment and good instincts. We're obsessed with the art of achieving simplicity with a focus on client happiness and productivity.

+ **Be surrounded by curious learners.** We align ourselves with other smart people in an environment where we grow and elevate one another to the next level. We encourage our associates to listen, stay agile, and learn from mistakes.

+ **Act like an owner & doer.** Mission-driven and committed to leading change, you will be encouraged to take on any challenge and solve complex problems. No tasks are beneath or too great for us. We are hands-on and willing to master our craft.

+ **Give back to others.** Always do the right thing for our clients and our community and humbly give back to the community where we live and work. Support our associates in times of need through ADP's Philanthropic Foundation.

+ **Join a company committed to equality and equity.** Our goal is to impact lasting change through our actions.

What are you waiting for? **Apply today!**

Find out why people come to ADP and why they stay: https://youtu.be/ODb8lxBrxrY

(ADA version: https://youtu.be/IQjUCA8SOoA )

\#LI-RG2

**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition (https://www.adp.com/about-adp/awards-and-recognition.aspx) .

**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.

SitusAMC is where the best and most passionate people come to transform our client’s businesses and their own careers. Whether you’re a real estate veteran, a passionate technologist, or looking to get your start, join us as we work together to realize opportunities for everyone, we proudly serve.

At SitusAMC, we are looking to match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but act local – come join our team!

The internship role provides in-depth exposure to SitusAMC and other areas of the business where the candidate will receive guidance and work closely with experienced professionals.

As a Technical Writer Intern with SITUSAMC Technology Operations Office you will work across our technology organization to develop and standardize documentation, references and architectural diagram.

Essential Job Functions:

+ Work with the Sr Technical Writer to develop documentation: Write, edit, and maintain user guides, API references, FAQs, and online help content that simplify complex technical information

+ Support the creation of engaging content using visuals, examples, and clear language to help users quickly understand workflows, features, and functionality, Adhere to standards, style guides and best practices.

+ Ensure Accessibility by Structuring content for diverse audiences, including developers, researchers, and business users.

+ Continuously update documentation to reflect product changes, new features, and user feedback.

+ Use writing expertise and extraordinary attention to detail to evaluate, uphold, implement, and evangelize content standards that reflect the voice of SitusAMC

+ Other tasks as assigned by manager

Qualifications/ Requirements:

+ Enrolled in accredited Bachelor’s or Master’s Program pursuing a degree in Computer Science, Communications, English or related field

+ 0-6 months of experience as a Technical Writer or Document Specialist supporting a Technology or Software Development, Product Implementation or Program Management team

+ Demonstrated knowledge of SDLC, API’s tools and services, systems/architectural diagrams a plus+ Familiarity with agile development

+ Familiarity with document control/management systems

+ Excellent written and verbal communication skills

+ Excellent writing, editing, and proofreading skills, with the ability to translate complex technical concepts into clear and understandable documentation.

\#LI-Remote #LI-AS1

Note: This job description is not intended to be all inclusive or exclusive. At any time, employees may perform other related duties as required to meet the ongoing needs of the organization and participate in additional trainings. SitusAMC does not accept unsolicited resumes from staffing agencies, search firms or any third parties. Any unsolicited resume submitted to SitusAMC in any manner will be considered SitusAMC property, and SitusAMC will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

The annual full time base salary range for this role is

$20.00 - $25.00

Specific compensation is determined through interviews and a review of relevant education, experience, training, skills, geographic location and alignment with market data. Additionally, certain positions may be eligible to receive a discretionary bonus as determined by bonus program guidelines, position eligibility and SitusAMC Senior Management approval. SitusAMC offers PTO and paid holidays, the terms of which are set forth in the program policies. All full time employees also are eligible to participate in various benefit plans, including medical, dental, vision, life, disability insurance and 401K; in each case in accordance with the terms of the applicable plans.

Pay Transparency Nondiscrimination Provision (https://go.situsamc.com/rs/962-QMP-613/images/pay-transp\_%20English\_formattedESQA508c.pdf?version=0)

SitusAMC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Know Your Rights, Workplace Discrimination is Illegal (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf)

SitusAMC does not accept unsolicited resumes from staffing agencies, search firms or any third parties. Any unsolicited resume submitted to SitusAMC in any manner will be considered SitusAMC property, and SitusAMC will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

Partner Program Documentation Specialist

**Employment Type:** Contract/Temp

**Date Posted:** 2/12/2025

**Location:** Remote

**Pay Range:** $40.00 - $45.00 per Hour

**Job Number:** JO-2502-2597

**Primary Function**

Our client’s Fortune 100 technology company is seeking a documentation specialist to aid in the stand up of a new partner membership program. This person will be responsible for owning the documentation changes and new branding implementation of the program documents, including management of brand assets, templates, and guidelines.

The Partner Program Documentation Specialist will work closely with the client team to manage multiple material updates. The ability to sort and prioritize projects and information is key. While there is a high-level of autonomy and self-motivation needed within the role, it’s going to be a fun, and fast paced opportunity working with a team responsible for one of the world’s top brands.

**Duties & Responsibilities**

+ Partner with client teams to identify materials in need of brand updating

+ Own implementation of new brand guidelines into existing documents

+ Construct new membership and program documents

+ Assist client team with tracking changes and documenting new processes

+ Ensure updated program branding on all partner membership materials

+ Own and manage internal records system for repository, ensure content is organized and communicated to the team

+ Undertake special projects, other duties as assigned

**Skills & Qualifications**

+ Excellent verbal and written communication skills

+ Experience working with internal or agency brand teams

+ Well-organized and capable of handling multiple assignments

+ Assertive team leadership, strong communication skills, proactive can-do attitude

+ Highly self-motivated, able to execute without specific direction or direct oversight

+ Swift and decisive decision maker able to properly prioritize needs across the team

+ Detail-oriented: proof-reading, strong written communication

+ Ability to maintain high level of professionalism and confidentiality in a corporate environment

+ Proficiency in Microsoft Office, particularly PowerPoint, Teams, Outlook, and Excel

**Education & Experience**

+ 2+ years of experience in operations or project management

+ 2+ years of experience working alongside brand, creative or marketing teams

+ 1+ years of experience working with or for creative agencies

+ 1+ years of experience in tech

+ Exposure to Salesforce management platforms or other similar systems

+ Experience working with project management tools such as Smartsheet, Jira, or similar

**To Apply**

Use the link at the bottom of this page to apply. Make sure you are using the latest version of your browser.

**Diversity Inclusion & Customer Service Statement**

TeamPeople, a division of System One, is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way. TeamPeople not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

**Global HQ**

6402 Arlington Blvd, Suite 1020

Falls Church, VA 22042

**Overview**

GovCIO is currently hiring for Technical Writer intern to assist in the development, editing, and approval process for deliverables to Congress and senior DoD leadership including, but not limited to, presentations, memoranda, position papers, white papers, and reports on topics related to health or medical research.This position is a fully remote opportunity.

**Responsibilities**

+ Assist in the development, editing, and approval process for deliverables to Congress and senior DoD leadership including, but not limited to, presentations, memoranda, position papers, white papers, and reports on topics related to health or medical research.

+ Perform final reviews and edit documents for grammar, formatting, and general compliance with DHA and DoD writing style guidance and correspondence requirements.

+ Produce explanation of edits by citing appropriate style guide(s), where necessary.

+ Coordinate with R&E leadership and other stakeholders to incorporate edits.

+ Coordinate with R&E Action Officers responsible for developing reports, briefings, and other deliverables to review requirements, establish timelines, and identify milestones.

+ Develop supporting documents required for formal coordination of interim and final reports to Congress.

+ Conduct literature reviews and other online research to fact check and support document content, as needed.

+ Monitor the quality and timely production of documents developed within R&E in response to congressional mandates, congressional committee requests, or senior DHA and DoD leadership direction.

+ Review and advise CTMO Government Lead on DHA policies and procedures pertaining to correspondence; suggest revisions to proposed or existing DHA policies submitted to R&E for formal review and input.

+ Review and revise CTMO standard operating procedures, as needed.

+ Other duties as assigned.

**Qualifications**

+ Currently enrolled at an accredited college or university pursuing a bachelors degree or higher - Must be a U.S. Citizen or a Permanent Resident - Completed coursework or pursuing or a degree in the area(s) related to the internship

+ Clearance Required: Ability to obtain and maintain a public trust clearance

+ Ability to communicate directly with peers, managers, and clients.

+ Strong analytical, communication, and writing skills with attention to detail.

**Company Overview**

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

**We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.

**Posted Salary Range**

USD $20.00 - USD $20.00 /Hr.

Submit a referral to this job (https://careers-govcio.icims.com/jobs/5547/technical-writer-intern/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473)

**Location** _US-Remote_

**ID** _2025-5547_

**Category** _Information Technology_

**Position Type** _Intern_

We are excited to be named one of the World’s Best Workplaces by Fortune Magazine! We are proud to offer you 12 paid holidays annually. For an overview of our benefits and time off, please follow this link to learn more:US Stryker employee benefits. (https://d25zu39ynyitwy.cloudfront.net/oms/000000/document/2024/6/SMVZW\_USStrykerEmployeebenefits/USStrykerEmployeebenefits.pdf)

This Documentation Specialist role is a great opportunity for someone who possesses an acute sense of urgency, attention to detail, and high customer service orientation. This role will require great communication and relationship building across functional partners and both internal and external customers. Your primary responsibilities include completing due diligence items along with preparing legally binding lease and finance documentation using Flex Financial standard documents for commercial clients in the Healthcare Industry. Also included is daily interaction with Stryker sales reps, internal Flex Financial team members and end user customers to ensure their needs and expectations are exceeded. The pace is often high energy and is driven by our customer’s requests. In this role, you will be required to multi-task and problem solve while effectively balancing the needs of the customer and ensuring accurate, concise, thorough and legally enforceable documentation is released for signing.

**What you will do**

+ Prepare, review, process and approve final lease and finance documentation to be commercially acceptable for sale

+ Facilitate electronic signature requests

+ Work with legal and funding sources to negotiate and approve all customer requested amendments or addendums to lease and finance documentation. In collaboration with legal, this position is responsible for mitigating documentation risk while at the same time providing solutions to our customers that are commercially sellable transactions

+ Ability to make recommendations that drive efficiencies and streamline processes

+ Provide excellent customer service to all funding sources, lessees, customers, and Stryker employees

+ Review and process signed agreements and lender purchase orders

​

**What you need**

**Required**

+ Bachelor’s degree

+ 1+ years of professional experience

**Preferred**

+ Experience in contracts, leasing, banking, finance and or documentation

+ Knowledge of legal terms for all lease and finance type structures

+ SAP, Microsoft Excel, SalesForce and PowerBI experience

**_*The ideal candidate will be able to support our business needs during Pacific or Mountain Time Zone's normal business hours._**

$58,700 - $106,200 salary plus bonus eligible + Benefits (Health, Vision, Dental, 401K, Tuition Reimbursement, Employee Assistance Program, Wellbeing Program, Employee Stock Purchase Program). This information reflects the anticipated salary range for this position based on current national data. Actual minimum and maximum may vary based on location. Individual pay is based on skills, experience, and other relevant factors.

Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make.

**Job Posting Title**

Technical Writer/CPT preferred-REMOTE

**Job Description**

The Technical Writer is responsible for creating, editing, reviewing and publishing documentation. This position will coordinate, prioritize and implement writing and documentation projects including a rotating review and maintenance of existing documentation. This position will routinely collaborate with subject matter experts (SMEs), Trainers, Business Process Analysts and management in the development and production of necessary materials for new processes and plans.

**Responsibilities**

+ Develop a thorough knowledge of tools used at Prime to document the process and write user guides; tools may include, but are not limited to: Microsoft Office Suite, RxCLAIM, Benefit Edit Tool, IBM Notes, CoverMyMeds, Clinical Review Engine, MSA, Clinical Operations Review Engine, and Prime Knowledge Resources

+ Write, edit, review and publish all documentation still in use on a regular rotation to ensure up to date information is communicated; update documentation on an ad hoc basis, communicating changes as needed

+ Create new documentation (i.e., standard operating procedures, desktop procedures, job aids, user guides, training materials, process flows) prior to new client or process implementation or in the absence of necessary materials and distribute appropriately

+ Collaborate with SMEs, Trainers and Business Process Analysts to support accuracy in process documentation

+ Other duties as assigned

**Education & Experience**

+ Bachelor's degree in English, Communications, Technical Writing, Education or related area of study, or equivalent combination of education and/or relevant work experience; HS diploma or GED is required

+ 2 years of work experience in technical or process specific documentation

+ Must be eligible to work in the United States without need for work visa or residency sponsorship

Must be eligible to work in the United States without the need for work visa or residency sponsorship.

**Additional Qualifications**

+ Proficient in Microsoft Word, PowerPoint, Excel, Visio, Adobe Acrobat, Snagit, and Teams

+ Strong writing and editing skills

+ Strong process and detail orientation

+ Strong organization and prioritization skills

+ Ability to work independently and as part of a team

**Preferred Qualifications**

+ PBM experience

+ Experience with a web-based workflow management system (i.e., Confluence, SharePoint, JIRA)

**Physical Demands**

+ Constantly required to sit, use hands to handle or feel, talk and hear

+ Frequently required to reach with hands and arms

+ Occasionally required to stand, walk and stoop, kneel, and crouch

+ Occasionally required to lift and/or move up to 10 pounds

+ Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus

Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their job, and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.

Potential pay for this position ranges from $59,000.00 - $94,000.00 based on experience and skills.

To review our Benefits, Incentives and Additional Compensation, visit our Benefits Page (https://www.primetherapeutics.com/benefits) and click on the "Benefits at a glance" button for more detail.

_Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, or any other basis protected by law._

_We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law._

_Prime Therapeutics LLC is a Tobacco-Free Workplace employer._

Positions will be posted for a minimum of five consecutive workdays.

Prime Therapeutics' fast-paced and dynamic work environment is ideal for proactively addressing the constant changes in today's health care industry. Our employees are involved, empowered, and rewarded for their achievements. We value new ideas and work collaboratively to provide the highest quality of care and service to our members.

If you are looking to advance your career within a growing, team-oriented, award-winning company, apply to Prime Therapeutics today and start making a difference in people's lives.

Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, or any other basis protected by law.

We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

Prime Therapeutics LLC is a Tobacco-Free Workplace employer.

If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at 1.866.469.1257 or email [email protected].

We offer remote work opportunities (AK, AR, AZ, CA, *CO, FL, *HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TN, TX, UT, VA/DC, *WA, WI & WY only).
Our Department of Defense contract requires US citizenship and a favorably adjudicated DOD background investigation for this position.
Veterans, Reservists, Guardsmen and military family members are encouraged to apply!
Job Summary

The primary responsibility of the Technical Writer will be to support the Strategic Planning and Business Development department with a wide range of written materials. This is a highly visible role that works with individuals throughout the company including with senior leadership, business development, and operational subject matter experts (SMEs) to write, edit, review, and produce documents. Work products vary from contract deliverables, technical change orders, reports, proposals and white papers. Must be able to synthesize material from multiple sources into one cohesive voice and concept.
Education & Experience

Required:
• Bachelor's degree from an accredited college or university
• U.S. Citizenship
• Must be able to receive a favorable Interim and adjudicated final Department of Defense (DoD) background investigation
• Experience conducting internal and external research to ensure accuracy/consistency of documentation and use of proper terminology
• Strong working knowledge or experience with Microsoft Office products, including Word, Excel, and PowerPoint
• Experience writing, reviewing, and editing requirements and specifications for Federal contract
• Knowledge of Federal acquisition terms and concepts
• Meticulous attention to detail and effective professional work products
• Ability to develop templates and provide formatting/desktop publishing for work products
• Ability to create compliant, compelling responses
• Minimum of five years of experience gathering, analyzing, and composing technical information
• Minimum of five years of experience writing, reviewing, and editing requirements and specifications for Federal contracts
Preferred:
• Experience with Microsoft Teams and SharePoint
• Ability to create associated graphics, charts, tables, appendices, and other information in support of written materials
• Experience working with SMEs to develop graphic ideas and create the graphic
Key Responsibilities

• Conduct research and ensure the use of proper technical terminology.
• Interview subject matter experts to draft responses in a concise and logical manner that meets requirements.
• Translate technical information to clear, readable documents to be used by technical and non-technical personnel.
• Organize material and write descriptive copy according to established standards regarding order, clarity, conciseness, style, and terminology.
• Develop, write, and edit functional descriptions, specifications, special reports, or any other customer deliverables and documents.
• Learn the business content and contract requirements. Organize work products, communicate and collaborate with team members and meet deadlines.
Competencies

Commitment to Task:Ability to conform to established policies and procedures; exhibit high motivation. Sense of ownership and pride in your performance and its impact on TriWest's success.
Communication / People Skills:Ability to influence or persuade others under positive or negative circumstances; adapt to different styles; listen critically; collaborate.
Computer Literacy:Ability to function in a multi-system Microsoft environment using Word, Outlook, TriWest Intranet, the Internet, social media, analytics software, SEO tools and department software applications.
Coping / Flexibility:Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose and mature problem-solving approach is required.
Creativity / Innovation:Ability to develop unique and novel solutions to problems; view change as necessary.
High Intensity Environment:Ability to function in a fast-paced environment with multiple activities occurring simultaneously while maintaining focus and control of workflow.
Multi-Tasking / Time Management:Prioritize and manage actions to meet changing deadlines and requirements within a high volume, high stress environment.
Organizational Skills:Ability to organize people or tasks, adjust to priorities, learn systems, within time constraints and with available resources; detail-oriented.
Problem Solving / Analysis:Ability to solve problems through systematic analysis of processes with sound judgment; has a realistic understanding of relevant issues.
Team-Building / Team Player:Influence the actions and opinions of others in a positive direction and build group commitment.
Technical Skills:Proficiency in social media (Facebook, Twitter, LinkedIn, Instagram, YouTube, etc.), analytics data, and SEO. Expert in critical thinking, problem solving, collaboration skills, and ability to present and sell solutions to various stakeholders.
Working Conditions

Working Conditions:
• Standard work schedule, with occasional weekend or nighttime work
• Extensive computer work with prolonged sitting
Company Overview
Taking Care of Our Nation's Heroes.
It's Who We Are. It's What We Do.
Do you have a passion for serving those who served?
Join the TriWest Healthcare Alliance Team! We're On a Mission to Serve®!
Our job is to make sure that America's heroes get connected to health care in the community.
At TriWest Healthcare Alliance, we've proudly been on that important mission since 1996.
DoD Statement
Our Department of Defense contract requires US citizenship and a favorably adjudicated DOD background investigation for this position.
Benefits
We're more than just a health care company. We're passionate about serving others! We believe in rewarding loyal, hard-working people who are willing to learn as they grow. TriWest Healthcare Alliance values teamwork. Join our team, fulfill your responsibilities, and you may also be considered for frequent pay raises, overtime opportunities to earn even more, recognition and reward programs, and much more. Of course, we also offer a comprehensive and progressive compensation and benefits package that includes:

* Medical, Dental and Vision Coverage
* Generous paid time off
* 401(k) Retirement Savings Plan (with matching)
* Short-term and long-term disability, basic life, and accidental death and dismemberment insurance
* Tuition reimbursement
* Paid volunteer time

*Annual base salary for Colorado, Hawaii, Washington D.C. and Washington State residents: $78,000- $100,000 depending on experience*
Equal Employment Opportunity
TriWest Healthcare Alliance is an equal employment opportunity employer. We are proud to have an inclusive work environment and know that a diverse team is a strength that will drive our success. To that end, TriWest strives to create an inclusive environment that cultivates and supports diversity at every organizational level, including hiring and retaining a diverse workforce, and we highly encourages candidates from all backgrounds to apply. Applicants are considered for positions without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or any other consideration made unlawful by applicable federal, state, or local laws.

Job Description

As a Document Writer, youll be a part of a team responsible for preparing, revising, and maintaining manufacturing documents including work instructions, SOPs, process flows, and troubleshooting guides.

Day To Day:

Manage a document control tracking system, maintaining records of work and revisions

Produce content for online documentation, video tutorials, and screen text

Ensure consistent training writing style and terminology across Manufacturing

Support the building of structures, policies, and workflows

Convert technical information into clear and concise process flows and work instructions

Create and maintain information architecture

Work cross-functionally with Engineering, Managers, and Trainers

Assist with projects involving peers, engineers, technicians, and manufacturing personnel

Communicate process flow and work instruction changes to the training team

Maintain and track process flow communications for ISO audits

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

1+ years experience working within and editing manufacturing work instructions

Exceptional written and verbal communication skills

Ability to write for diverse audiences, including non-technical users and IT experts

Strong Microsoft Application Skills

Above average attention to detail Experience supporting high volume manufacturing operations

Experience developing work instructions, SOPs, and video tutorials

Lean manufacturing knowledge

Experience in technical, engineering, or manufacturing organizations

Bilingual in Spanish or Serbian null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].

We offer remote work opportunities (AK, AR, AZ, *CO, FL, *HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TN, TX, UT, VA/DC, *WA, WI & WY only).
Veterans, Reservists, Guardsmen and military family members are encouraged to apply!
Job Summary

Serves as a subject matter expert and liaison on behalf of Claims Administration. This role requires regular collaboration with TriWest cross-functional teams, Corporate Communications, and the Claims Subcontractors to assure Government program requirements are being communicated accurately and adhered to by all parties. The Claims Content Specialist is responsible for gathering information, validating content, and assisting in the development of (internal and external facing) claims-related communications or procedures. This includes, but is not limited to: training materials & job aids, provider communications, provider education materials, provider handbook and forms, procedural and contract change communications, and internal talking points. This role will also work closely with the Corporate Training to ensure new hire and continuous training for Claims Admin and Claims Customer Service functions remains accurate and relevant. The Claims Content Specialist's main objectives are to ensure operational consistency and Government contract adherence, as it relates to Claims policy and procedure, across the enterprise.
Education & Experience

Required:
• Associate's degree in a relevant field (e.g., Business Administration, Technical Writing, etc.) or equivalent work experience
• 2 years of claims-related healthcare experience
• Excellent written communication and/or technical writing skills, with a strong attention to detail and demonstrated results
• Demonstrated ability to understand claims processes and translate them into well-structured communications or procedures
Preferred:
• Bachelor's degree in a relevant field (e.g., Business Administration, Technical Writing, etc.) or equivalent work experience
• Government claims experience
Key Responsibilities

• Collaborates with department leaders, subject matter experts, and other internal partners to gather information and thoroughly understand existing processes or requirements, as well as upcoming changes.
• Coordinates with Corporate Communications to follow established policies for the approvals of internal and external communications.
• Maintains a clear understanding of Government contracts, as they relate to Claims processing.
• Attends project and contract modification meetings to ensure thorough understanding of changes, processes, and timelines, so communication is executed efficiently.
• Drafts and revises claims content related to provider-facing reference materials, forms, letters, education, and change communications.
• Drafts and revises claims content related to enterprise operational processes, contract & procedural changes, training materials, job aids, bulletins, functional procedures, workflows, templates, and other internal communications.
• Develops content that is clear, concise, easily understood, and appropriately formatted for the intended audience(s).
• Effectively manages and resolves disputes about claims operational processes to assure accurate outcomes and prevent delays in timeline.
• Communicates claims operational process changes and critical updates to the necessary stakeholders, to include enterprise staff, organizational leaders, and external audiences.
• Works closely with organizational leaders and instructional designers to develop and update claims training curriculum for various audiences.
• Partners with Corporate Communications and Training to finalize materials and/or communications as appropriate.
• Completes assigned tasks within defined timelines and manages time efficiently.
• Monitors claims performance trends to identify content gaps in training materials and procedural documents.
• Possesses and maintains a working knowledge of assigned Government program(s).
• Collaborates closely with Management to achieve goals and performance standards.
• Performs other duties assigned.
Competencies

Communication / People Skills:Ability to influence or persuade others under positive or negative circumstances; adapt to different styles; listen critically; collaborate.
Computer Literacy:Ability to function in a multi-system Microsoft environment using Word, Outlook, Excel and PowerPoint, TriWest Intranet, the Internet, and department software applications.
Independent Thinking / Self-Initiative:Critical thinking skills including the ability to focus on things which matter most to achieving outcomes; commitment to task to produce outcomes without direction and to find necessary resources.
High Intensity Environment:Ability to function in a fast-paced environment with multiple activities occurring simultaneously while maintaining focus and control of workflow.
Multi-Tasking / Time Management:Prioritize and manage actions to meet changing deadlines and requirements within a high volume, high stress environment.
Organizational Skills:Ability to organize people or tasks, adjust to priorities, learn systems, within time constraints and with available resources; detail-oriented.
Problem Solving / Analysis:Ability to solve problems through systematic analysis of processes with sound judgment; has a realistic understanding of relevant issues.
Technical Skills:Working knowledge of claims systems and other operational software applications.
Working Conditions

Working Conditions:
• Works in a standard office environment
• Occasional travel may be required - less than 10% per year
• Extensive computer work with prolonged sitting
Company Overview
Taking Care of Our Nation's Heroes.
It's Who We Are. It's What We Do.
Do you have a passion for serving those who served?
Join the TriWest Healthcare Alliance Team! We're On a Mission to Serve®!
Our job is to make sure that America's heroes get connected to health care in the community.
At TriWest Healthcare Alliance, we've proudly been on that important mission since 1996.
Benefits
We're more than just a health care company. We're passionate about serving others! We believe in rewarding loyal, hard-working people who are willing to learn as they grow. TriWest Healthcare Alliance values teamwork. Join our team, fulfill your responsibilities, and you may also be considered for frequent pay raises, overtime opportunities to earn even more, recognition and reward programs, and much more. Of course, we also offer a comprehensive and progressive compensation and benefits package that includes:

* Medical, Dental and Vision Coverage
* Generous paid time off
* 401(k) Retirement Savings Plan (with matching)
* Short-term and long-term disability, basic life, and accidental death and dismemberment insurance
* Tuition reimbursement
* Paid volunteer time

*Annual base salary for Colorado, Hawaii, Washington D.C. and Washington State residents: $55,836.05- $58,938.57 depending on experience*
Equal Employment Opportunity
TriWest Healthcare Alliance is an equal employment opportunity employer. We are proud to have an inclusive work environment and know that a diverse team is a strength that will drive our success. To that end, TriWest strives to create an inclusive environment that cultivates and supports diversity at every organizational level, including hiring and retaining a diverse workforce, and we highly encourages candidates from all backgrounds to apply. Applicants are considered for positions without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or any other consideration made unlawful by applicable federal, state, or local laws.

**Overview**

GovCIO is currently hiring for an Analyst / Technical Writer to support a contract for the Department of Homeland Security (DHS) United States Citizenship and Immigration Services (USCIS). This role will be responsible for development of multiple project-level communications artifacts, including stakeholder reports, emails, and meeting minutes. The candidate will also assist in the development of strategies to obtain, organize, and disseminate information to project team members and key stakeholders through clear and effective communication channels as well as work with technical teams to catalog needs for knowledge based articles.

**Responsibilities**

+ Ability to deliver high quality documentation paying attention to detail

+ Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures

+ Ability to understand the ServiceNow technical ecosystems to apply knowledge based articles and other artifacts to systems that provide customer insight such as Chat Bots

+ Excellent written skills in English

+ Strong working knowledge of Microsoft Office Basic familiarity with the SDLC and software development

+ Research, write, edit and proofread complex technical data

+ Create, maintain and update manuals, procedures, specifications and other documents

+ Provide writing, editing and design support to other team members Ability to review technical documentation for quality assurance

+ Conduct communications gap analysis to determine strengths of current approaches and identify opportunities for improvement

+ Develop and maintain project-level communications processes, tools, and resources, leveraging best practices for communications across the portfolio

+ Assist in the enhancement of current communications strategies

+ Ensure all communications are in support of portfolio and project objectives and are consistent across delivery channels and stakeholders

+ Work in partnership with the customer communications teams to ensure branding and style guidelines are maintained

+ Possess strong analytical skills required to proactively research information and begin compiling initial responses to ad-hoc data calls

+ Thorough ability to navigate MS PowerPoint, including shortcuts and animations

+ Proactive approach to problem-solving and collaboration with a team

+ Exceptional attention to detail and an eye for visual consistency and formatting, with emphasis on accuracy, speed, and quality

**Qualifications**

+ Education Requirements: Bachelor’s Degree

+ Years of Experienced Required: 2+ US Citizenship Ability to attain DHS Suitability (active suitability is a plus)

+ Excellent written and oral communication skills

+ Good decision-making and interpersonal skills

+ Excellent time management skills and ability to multi-task and prioritize work

+ Experience with the ServiceNow platform and ticketing process

**Company Overview**

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

**We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.

**Posted Salary Range**

USD $65,000.00 - USD $75,000.00 /Yr.

Submit a referral to this job (https://careers-govcio.icims.com/jobs/5487/analyst---technical-writer-%28remote%29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473)

**Location** _US-Remote_

**ID** _2025-5487_

**Category** _Information Technology_

**Position Type** _Full-Time_