Clinical Research Coordinators

**Responsibilities**

The vision of Chandler Regional Medical Center Cardiovascular Research Center is to improve the quality of life for our cardiac patients by linking our leading edge research to our existing clinical practices, ultimately advancing our work to the bedside standard of care. We will achieve this by furthering our research programs in the areas of:

Coronary Heart Disease

Atrial Fibrillation

Heart Failure and Heart Attack

Adult Stem Cell Research

Structural Heart Disease

Peripheral Vascular Disease

Please join us as we are seeking a Clinical Research Coordinator to join our Program!

Coordinate and participate in clinical research studies. Responsibilities include collection, compilation, documentation and analysis of clinical research data.

All Clinical Research Coordinators (CRCs) work with the Dignity Health Research Institute Program Manager (PM), Operations Manager, Principal Investigators (PI), co- and sub-investigators, Clinical Research Nurses (CRN) and other CRCs, clinical and ancillary departments, Institutional Review Boards (IRB), and industry or government sponsors of research to plan, coordinate, implement and complete clinical trials and other research projects managed by the Dignity Health Research Institute (DHRI).

Duties may vary depending on size and complexity to each study: research participant recruitment, screening and enrollment; completion of protocol required visits and procedures; collection and reporting of data; coordination of and participation in sponsor monitoring visits or federal audits; query resolution; adverse event reporting, source documentation and research record development and maintenance; study drug accountability; specimen collection, processing and shipment.

**Qualifications**

**Experience:**

Three years clinical research experience is recommended or an equivalent combination of relevant education and/or experience.

Competent in computer skills for word processing, PowerPoint, Excel, e-mail and Internet. Strong organizational and planning skills.

Ability to consistently meet deadlines and manage workload.

**Education:**

Completion of a bachelor's degree and three years clinical and/or research experience.

**License:**

Clinical license or certification preferred.

**Overview**

Located in the Phoenix, Ariz., suburb of Chandler, the Chandler Regional Medical Center is a 338-bed, not-for-profit hospital with more than 2,500 employees and almost 1,000 doctors on staff representing all major specialties. Chandler Regional joined the Dignity Health system in 1999, but has been part of the community for more than 50 years. The hospital includes a Level I Trauma Center, a Heart and Vascular Center, a Wound Healing Center, a Family Birth Center and many additional services. During the fiscal year ending June 30, 2016, Chandler Regional provided more than $48 million in community benefit. As a result of Dignity Health’s mission to deliver health care and partner with the community, nearly 100,000 people in the East Valley were reached through community health services. For more information visit: https://www.dignityhealth.org/arizona/locations/chandlerregional

**Pay Range**

$30.55 - $44.30 /hour

We are an equal opportunity/affirmative action employer.

**_This is a fully on-site position located in Scottsdale, Arizona_**

**Overview:**

This individual will play a key role in assisting in the conduct of clinical trial activities, in accordance with all applicable regulations governing the conduct of clinical trials. The primary skills include logical thinking, ability to prioritize, “can-do” attitude, the ability to adapt quickly to changing business conditions, strong interpersonal and team building skills. The employee, working closely with study team members, will achieve study objectives and corporate goals.

**Essential Functions**

+ Ability to coordinate as primary CRC 1-3 studies on average of low to medium complexity, with oversight by a manager or higher-level CRC.

+ May assist as back-up CRC on other studies

+ Develops and implements patient recruitment strategies; actively recruits to ensure enrollment targets are achieved

+ Obtains informed consent of research subjects

+ Develops strong working relationships and maintain effective communication with study team members

+ Completes all protocol related training

+ Performs patient/research participant scheduling

+ Collects patient/research participant history

+ Collects and maintains source documentation

+ Manages inventory and administers test articles/investigational product to participants

+ Performs data entry and query resolution

+ Supports the collection and review of required essential study documents and reports. Order supportive study supplies (e.g., contracts, IXRS, lab kits, nonclinical supply materials, imaging, and laboratory handling manuals, etc.)

+ Adheres to an IRB approved protocol

+ Supports the safety of research subjects, report adverse events

+ Coordinates protocol related research procedures, study visits, and follow-up

+ Facilitates pre-study, site qualification, study initiation, monitoring visits, and study close out activities

+ Collects, processes and ships laboratory specimens

+ May be asked to perform special project responsibilities and travel to other clinic locations, within the area, when needs arise

+ Complies with Avacare and Sponsor policies, standard operating procedures (SOPs) and guidelines

+ Performs other duties as assigned

**Qualifications**

+ Knowledge and ability to apply GCP/ICH and applicable regulatory guidelines

+ Clinical Research Coordinator experience within a similar setting

+ Clinical skills experience including obtaining vitals, phlebotomy, EKG, etc.

+ Knowledge and experience of site operations and the drug development process

+ Effective communication

+ Computer proficiency in use of Microsoft Word, Excel

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

The potential base pay range for this role, when annualized, is $43,500.00 - $72,500.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.

To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.

EEO Minorities/Females/Protected Veterans/Disabled

**_This is a fully on-site position located in Tempe, Arizona_**

**Overview:**

This individual will play a key role in assisting in the conduct of clinical trial activities, in accordance with all applicable regulations governing the conduct of clinical trials. The primary skills include logical thinking, ability to prioritize, “can-do” attitude, the ability to adapt quickly to changing business conditions, strong interpersonal and team building skills. The employee, working closely with study team members, will achieve study objectives and corporate goals.

**Essential Functions**

+ Ability to coordinate as primary CRC 1-3 studies on average of low to medium complexity, with oversight by a manager or higher-level CRC.

+ May assist as back-up CRC on other studies

+ Develops and implements patient recruitment strategies; actively recruits to ensure enrollment targets are achieved

+ Obtains informed consent of research subjects

+ Develops strong working relationships and maintain effective communication with study team members

+ Completes all protocol related training

+ Performs patient/research participant scheduling

+ Collects patient/research participant history

+ Collects and maintains source documentation

+ Manages inventory and administers test articles/investigational product to participants

+ Performs data entry and query resolution

+ Supports the collection and review of required essential study documents and reports. Order supportive study supplies (e.g., contracts, IXRS, lab kits, nonclinical supply materials, imaging, and laboratory handling manuals, etc.)

+ Adheres to an IRB approved protocol

+ Supports the safety of research subjects, report adverse events

+ Coordinates protocol related research procedures, study visits, and follow-up

+ Facilitates pre-study, site qualification, study initiation, monitoring visits, and study close out activities

+ Collects, processes and ships laboratory specimens

+ May be asked to perform special project responsibilities and travel to other clinic locations, within the area, when needs arise

+ Complies with Avacare and Sponsor policies, standard operating procedures (SOPs) and guidelines

+ Performs other duties as assigned

**Qualifications**

+ Knowledge and ability to apply GCP/ICH and applicable regulatory guidelines

+ Clinical Research Coordinator experience within a similar setting

+ Clinical skills experience including obtaining vitals, phlebotomy, EKG, etc.

+ Knowledge and experience of site operations and the drug development process

+ Effective communication

+ Computer proficiency in use of Microsoft Word, Excel

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

The potential base pay range for this role, when annualized, is $43,500.00 - $72,500.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.

To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.

EEO Minorities/Females/Protected Veterans/Disabled

**_This is a fully on-site position located in Phoenix, AZ_**

**Overview:**

This individual will play a key role in assisting in the conduct of clinical trial activities, in accordance with all applicable regulations governing the conduct of clinical trials. The primary skills include logical thinking, ability to prioritize, “can-do” attitude, the ability to adapt quickly to changing business conditions, strong interpersonal and team building skills. The employee, working closely with study team members, will achieve study objectives and corporate goals.

**Essential Functions**

+ Ability to coordinate as primary CRC 1-3 studies on average of low to medium complexity, with oversight by a manager or higher-level CRC.

+ May assist as back-up CRC on other studies

+ Develops and implements patient recruitment strategies; actively recruits to ensure enrollment targets are achieved

+ Obtains informed consent of research subjects

+ Develops strong working relationships and maintain effective communication with study team members

+ Completes all protocol related training

+ Performs patient/research participant scheduling

+ Collects patient/research participant history

+ Collects and maintains source documentation

+ Manages inventory and administers test articles/investigational product to participants

+ Performs data entry and query resolution

+ Supports the collection and review of required essential study documents and reports. Order supportive study supplies (e.g., contracts, IXRS, lab kits, nonclinical supply materials, imaging, and laboratory handling manuals, etc.)

+ Adheres to an IRB approved protocol

+ Supports the safety of research subjects, report adverse events

+ Coordinates protocol related research procedures, study visits, and follow-up

+ Facilitates pre-study, site qualification, study initiation, monitoring visits, and study close out activities

+ Collects, processes and ships laboratory specimens

+ May be asked to perform special project responsibilities and travel to other clinic locations, within the area, when needs arise

+ Complies with Avacare and Sponsor policies, standard operating procedures (SOPs) and guidelines

+ Performs other duties as assigned

**Qualifications**

+ Knowledge and ability to apply GCP/ICH and applicable regulatory guidelines

+ Clinical Research Coordinator experience within a similar setting

+ Clinical skills experience including obtaining vitals, phlebotomy, EKG, etc.

+ Knowledge and experience of site operations and the drug development process

+ Effective communication

+ Computer proficiency in use of Microsoft Word, Excel

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

The potential base pay range for this role, when annualized, is $43,500.00 - $72,500.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.

To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.

EEO Minorities/Females/Protected Veterans/Disabled

**Primary City/State:**

Gilbert, Arizona

**Department Name:**

Research

**Work Shift:**

Day

**Job Category:**

Research

Good health care is key to a good life. At Banner Health, we understand that, and that’s why we work hard every day to make a difference in people’s lives. We’ve united under a common goal: Make health care easier, so life can be better. It’s a lofty goal, but it’s one we’re committed to seeing through. Do you like the idea of making a positive change in people’s lives – and your own? If so, this could be the perfect opportunity for you. Apply now.

**Cancer clinical trials** and research are the basis for virtually all advancement in cancer care. Through the careful study and evaluation of new treatments and therapies, clinical trials help uncover better ways to prevent, diagnose and treat cancer. Clinical trials can be a long, careful process. Often, they include many phases and last for many years.

As a **Clinical Research Coordinator** on our teams, we offer a friendly work environment with career growth opportunities. The department conducts Phases 1-3 treatment clinical trials covering all disease groups with the goal to provide support to the physician investigators and to provide trial treatment options to the patients in a safe and ethical manner, while ensuring compliance to the FDA and institutional regulations. Bring your **established Oncology and Research experience** and join a team dedicated to providing an excellent experience to patients.

**Schedule** : Monday - Friday 8am-5pm

Experience innovative technology and exceptional opportunities for growth and development at Banner Health's state-of-the-art hospital Banner Gateway Medical Center. With comprehensive electronic medical records, physician order entry, digital radiography and proprietary advanced patient monitoring, Banner Gateway provides you with the innovative resources you need to provide your patients with the best care possible. Our commitment to nursing excellence has enabled us to achieve Magnet™ recognition by the American Nurses Credentialing Center. Located near Phoenix in Gilbert, Ariz., Banner Gateway Medical Center offers 286 private rooms, 13 operating suites, a 46-bed emergency department and shares a campus with the Banner MD Anderson Cancer Center. Our WIS and NICU services support an average of 4,000 deliveries per year. Key specialties include oncology, obstetrics, bariatric surgery, emergency and other services that focus on meeting the changing needs of the dynamic and growing community we serve.

Banner MD Anderson Cancer Center Located in Gilbert, Ariz. (the Phoenix Metro area) on the Banner Gateway Campus, the center provides world-class care for oncology patients - both inpatient and outpatient - and has also brought leading oncology programs to the Banner Gateway campus including designation as a Stem Cell Transplant Center of Excellence and comprehensive Head & Neck cancer care. Our capabilities include five linear accelerator vaults, a brachytherapy vault, an advanced diagnostic imaging suite with PET/CT scan, more than 70 infusion bays, a cryopreservation lab and much more. Our inpatient medical oncology unit also incorporates a program that utilizes the electronic surveillance partnership in caring for the patient, where remote nurses have the ability to interact with patients via two-way audio-video to assist the bedside nurse with patient care.

POSITION SUMMARY

This position is responsible for coordinating and/or implementing assigned protocols. This position includes collecting and recording medical data and history, assisting in patient assessments, and maintaining study files.

CORE FUNCTIONS

1. Provides study information and obtains relevant information to and from patients engaged in clinical studies, which includes: assisting in the recruitment and screening of volunteers; registering patients; providing information on clinical trials and protocols to interested participants in a timely and helpful manner; obtaining relevant medical history on candidates by phone and in person; collecting previous relevant medical records data on patient; explaining procedures and consent forms; compiling all information prior to the initial visit; responding to inquiries from study participants or collateral informants in a timely and helpful manner; updating databases with patient information; and/or, performing other related activities.

2. Performs tasks required by protocol, which may include obtaining patient medical history, systems review, phlebotomy, EKG, and cognitive assessment on patients. Collects vital signs. Maintains quality assurance on designated protocols. Collects data as required and assists in interpreting and evaluating results as required.

3. Triages adverse events and communicates with the research physician regarding the occurrence of adverse events. Collects information regarding indicated medical follow-up with the subject and collateral informants as needed.

4. Provides educational information to patients and their families. Serves as a resource and support person for patients and families by being a consistent person they can contact within the clinical research program. Provides information to the patient and family related to the healthcare of the patient such as health maintenance, prevention, and anticipatory guidance relevant to study-related diseases.

5. Ensures uniform implementation of protocols by completing required documentation in a consistent, accurate and timely manner. Assists in preparing appropriate IRB (Institutional Review Board) forms, informed consents, correspondence with sponsor, etc., in an accurate and timely manner. May participate in the annual IRB approval and update process.

6. Serves as a liaison to other departments and programmatic areas, as well as community agencies.

7. Ensures that primary referring physicians receive timely progress notes on the patient’s diagnosis and treatment.

8. May assume primary responsibility in the implementation and management of new clinical trials in a knowledgeable and collaborative manner.

9. Department level responsibility. Some positions may have frequent interaction with patients, families, visitors, physicians, and related clinical departments.

MINIMUM QUALIFICATIONS

Must possess knowledge of clinical research methodologies as normally obtained by the completion of a bachelors' degree in a healthcare field.

Experience typically gained through two to four years clinical research experience. Familiarity with medical and clinical terminology. Must have excellent organizational and task management skills. Ability to maintain confidentiality of patient and study information. Ability to maintain knowledge of Federal and State regulations governing practice as well as Institute policies and procedures related to medical and nursing practice. Excellent human relations, organizational and communication skills are required.

PREFERRED QUALIFICATIONS

Possession of Clinical Research Coordinator Certification (CRCC).

Additional related education and/or experience preferred.

**EEO Statement:**

EEO/Disabled/Veterans (https://www.bannerhealth.com/careers/eeo)

Our organization supports a drug-free work environment.

**Privacy Policy:**

Privacy Policy (https://www.bannerhealth.com/about/legal-notices/privacy)

EOE/Female/Minority/Disability/Veterans

Banner Health supports a drug-free work environment.

Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability

**Primary City/State:**

Gilbert, Arizona

**Department Name:**

Research

**Work Shift:**

Day

**Job Category:**

Research

Good health care is key to a good life. At Banner Health, we understand that, and that’s why we work hard every day to make a difference in people’s lives. Do you like the idea of making a positive change in people’s lives – and your own? If so, this could be the perfect opportunity for you.

**Banner MD Anderson Cancer Center Clinical Trials** Office is the oncology service line for Banner Research. The department operates in Banner MD Anderson Cancer Center and Banner Gateway Medical Center. The department conducts Phases I-III treatment clinical trials covering all disease groups with the goal to provide support to the physician investigators and to provide trial treatment options to the patients in a safe and ethical manner, while ensuring compliance to the FDA and institutional regulations.

As an **Associate Clinical Research Coordinator** with our Oncology team, you'll provide support to our team of CRC's and RN's with research related functions, as well as oversee your own portfolio of long term follow up studies. Bring your **established Oncology and or Research experience** and join a team dedicated to providing an excellent experience to patients.

**Schedule:** Monday - Friday 8am-5pm

Experience innovative technology and exceptional opportunities for growth and development at Banner Health's state-of-the-art hospital Banner Gateway Medical Center. With comprehensive electronic medical records, physician order entry, digital radiography and proprietary advanced patient monitoring, Banner Gateway provides you with the innovative resources you need to provide your patients with the best care possible. Our commitment to nursing excellence has enabled us to achieve Magnet™ recognition by the American Nurses Credentialing Center. Located near Phoenix in Gilbert, Ariz., Banner Gateway Medical Center offers 286 private rooms, 13 operating suites, a 46-bed emergency department and shares a campus with the Banner MD Anderson Cancer Center. Our WIS and NICU services support an average of 4,000 deliveries per year. Key specialties include oncology, obstetrics, bariatric surgery, emergency and other services that focus on meeting the changing needs of the dynamic and growing community we serve.

Banner MD Anderson Cancer Center Located in Gilbert, Ariz. (the Phoenix Metro area) on the Banner Gateway Campus, the center provides world-class care for oncology patients - both inpatient and outpatient - and has also brought leading oncology programs to the Banner Gateway campus including designation as a Stem Cell Transplant Center of Excellence and comprehensive Head & Neck cancer care. Our capabilities include five linear accelerator vaults, a brachytherapy vault, an advanced diagnostic imaging suite with PET/CT scan, more than 70 infusion bays, a cryopreservation lab and much more. Our inpatient medical oncology unit also incorporates a program that utilizes the electronic surveillance partnership in caring for the patient, where remote nurses have the ability to interact with patients via two-way audio-video to assist the bedside nurse with patient care.

POSITION SUMMARY

This position is responsible for providing research clinical conduct and data collection and entry support for clinical research studies. Duties include handling key operational functions for research studies and abstracting relevant research related data from medical records and source documents, populating, and coordinating use of research data bases and data sources, participant consenting, screening, enrollment, quality review, training, report production, and submission of collected research data.

CORE FUNCTIONS

1. Under the direction of the RN Specialist, Clinical Research Coordinator or principal investigator, coordinates research protocols including arranging necessary appointments and procedures, working collaboratively with other departments and institutions, and maintaining contact with study participants.

2. Maintains patient calendars, screening, and enrollment information utilizing departmental databases/tools to ensure compliance with protocol requirements.

3. Completes initial intake on participants for research studies. Determines participant eligibility based on study specific criteria. Verifies that patients have completed appropriate registration materials and maintains related records and information. Obtains and reviews relevant medical history with participants.

4. Accountable for completing entire informed consent process, which includes proper consent discussion & documentation according to Good Clinical Practice (GCP) guidelines and departmental SOPs while assuring compliance with all relevant IRB and applicable regulatory agency requirements.

5. Collects required data by utilizing Cerner and other electronic databases, records obtained from external physician’s offices, patient interviews, and other sources. Accurately enters data into the clinical research forms through computerized databases.

6. Maintains and updates department specific databases. Develops and implements efficient data collection tools and methods. Develops and manipulates spreadsheets. Performs internal data quality reviews for accuracy and quality of data collection. Prepares, updates, and organizes tracking logs and patient research files. Identifies and communicates important protocol and data management issues or problems to leadership.

7. Submits data to appropriate agencies and maintains established quarterly reporting rates. Uses electronic data capture. Complies with federal reporting requirements. Answers requests for requested data, extracts data from assigned facility data base and generates reports as needed. Submits forms and other reports in a timely manner and maintains all source documentation. Performs data outcomes analysis, creates data reports, and works on special data management projects as assigned.

8. Facilitates monitoring and audit related activities as directed and assists in training of new staff members as directed.

9. May serve as a backup, collecting and processing phlebotomy specimens for analysis using appropriate or specified equipment. Ensures proper labeling and obtains pertinent clinical and protocol information on request forms. Performs vital signs and EKG as appropriate.

MINIMUM QUALIFICATIONS

Must possess relevant knowledge as typically obtained by completion of an Associate's degree in healthcare, research, or related field and two years previous research experience. Two years of health care experience or equivalent knowledge/experience in a healthcare or research setting will also be considered.

Knowledge of regulatory affairs and current issues concerning the conduct of clinical research or health care operations. Knowledge of medical terminology and the ability to interpret laboratory reports and understand disease processes and testing with an understanding of disease staging and status. Effective interpersonal skills with the ability to provide effective customer service. Must be proficient with common office software including web based and ability to conduct computer-based literature searches.

PREFERRED QUALIFICATIONS

Bachelor’s Degree with previous pertinent experience working in a clinical research setting.

Additional education or experienced preferred.

**EEO Statement:**

EEO/Female/Minority/Disability/Veterans (https://www.bannerhealth.com/careers/eeo)

Our organization supports a drug-free work environment.

**Privacy Policy:**

Privacy Policy (https://www.bannerhealth.com/about/legal-notices/privacy)

EOE/Female/Minority/Disability/Veterans

Banner Health supports a drug-free work environment.

Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability

**Primary City/State:**

Phoenix, Arizona

**Department Name:**

C/P-Endocrine Surgery-Clinic

**Work Shift:**

Day

**Job Category:**

Research

The academic medicine difference. At the center of Banner – University Medicine is patient care, research, and teaching. Join a nationally recognized health care leader and experience the future of medicine today.

At the Endocrine Surgery Center we are dedicated to excellence in surgical endocrinology, education and scholarship, research and community service. We provide expert care, highly personalized service and state-of-the-art surgery for conditions affecting the thyroid, parathyroid, adrenal glands and neuroendocrine system.

**The schedule is Monday-Friday from 8:00AM-5:00PM.** You will join a team where physicians care about their team with an opportunity to learn and grow. May float to Arcadia at 4200 E Camelback, Phoenix.

University Medical Center Phoenix is a nationally recognized academic medical center. The world-class hospital is focused on coordinated clinical care, expanded research activities and nurturing future generations of highly trained medical professionals. Our commitment to nursing excellence has enabled us to achieve Magnet™ recognition by the American Nurses Credentialing Center. The Phoenix campus, long known for excellent patient care, has over 730 licensed beds, several unique specialty units and is the new home for medical discoveries, thanks to our collaboration with the University of Arizona College of Medicine - Phoenix. Additionally, the campus responsibilities include fully integrated multi-specialty and sub-specialty clinics and has operations in multiple locations spanning across the Phoenix metropolitan city.

POSITION SUMMARY

This position is responsible for coordinating and/or implementing assigned protocols. This position includes collecting and recording medical data and history, assisting in patient assessments, and maintaining study files.

CORE FUNCTIONS

1. Provides study information and obtains relevant information to and from patients engaged in clinical studies, which includes: assisting in the recruitment and screening of volunteers; registering patients; providing information on clinical trials and protocols to interested participants in a timely and helpful manner; obtaining relevant medical history on candidates by phone and in person; collecting previous relevant medical records data on patient; explaining procedures and consent forms; compiling all information prior to the initial visit; responding to inquiries from study participants or collateral informants in a timely and helpful manner; updating databases with patient information; and/or, performing other related activities.

2. Performs tasks required by protocol, which may include obtaining patient medical history, systems review, phlebotomy, EKG, and cognitive assessment on patients. Collects vital signs. Maintains quality assurance on designated protocols. Collects data as required and assists in interpreting and evaluating results as required.

3. Triages adverse events and communicates with the research physician regarding the occurrence of adverse events. Collects information regarding indicated medical follow-up with the subject and collateral informants as needed.

4. Provides educational information to patients and their families. Serves as a resource and support person for patients and families by being a consistent person they can contact within the clinical research program. Provides information to the patient and family related to the healthcare of the patient such as health maintenance, prevention, and anticipatory guidance relevant to study-related diseases.

5. Ensures uniform implementation of protocols by completing required documentation in a consistent, accurate and timely manner. Assists in preparing appropriate IRB (Institutional Review Board) forms, informed consents, correspondence with sponsor, etc., in an accurate and timely manner. May participate in the annual IRB approval and update process.

6. Serves as a liaison to other departments and programmatic areas, as well as community agencies.

7. Ensures that primary referring physicians receive timely progress notes on the patient’s diagnosis and treatment.

8. May assume primary responsibility in the implementation and management of new clinical trials in a knowledgeable and collaborative manner.

9. Department level responsibility. Some positions may have frequent interaction with patients, families, visitors, physicians, and related clinical departments.

MINIMUM QUALIFICATIONS

Must possess knowledge of clinical research methodologies as normally obtained by the completion of a bachelors' degree in a healthcare field.

Experience typically gained through two to four years clinical research experience. Familiarity with medical and clinical terminology. Must have excellent organizational and task management skills. Ability to maintain confidentiality of patient and study information. Ability to maintain knowledge of Federal and State regulations governing practice as well as Institute policies and procedures related to medical and nursing practice. Excellent human relations, organizational and communication skills are required.

PREFERRED QUALIFICATIONS

Possession of Clinical Research Coordinator Certification (CRCC).

Additional related education and/or experience preferred.

**EEO Statement:**

EEO/Female/Minority/Disability/Veterans (https://www.bannerhealth.com/careers/eeo)

Our organization supports a drug-free work environment.

**Privacy Policy:**

Privacy Policy (https://www.bannerhealth.com/about/legal-notices/privacy)

EOE/Female/Minority/Disability/Veterans

Banner Health supports a drug-free work environment.

Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability

**Why Mayo Clinic**

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans (https://jobs.mayoclinic.org/benefits/) – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

**Benefits Highlights**

+ Medical: Multiple plan options.

+ Dental: Delta Dental or reimbursement account for flexible coverage.

+ Vision: Affordable plan with national network.

+ Pre-Tax Savings: HSA and FSAs for eligible expenses.

+ Retirement: Competitive retirement package to secure your future.

**Responsibilities**

You are invited to explore an exciting career as Clinical Research Coordinator (CRC) where you will utilize your strengths in organization, multi-tasking, attention to detail, compassion, and communication. You will work closely with Physicians, Clinical Study Teams, and most importantly, patients. In this fast-paced environment, you will enjoy working independently to carry out your day and look forward to having the opportunity to work on a variety of clinical study opportunities, some on the forefront of new treatments, devices, and cutting-edge science innovations. Our teams have expertise in many areas such as phlebotomy, startup negotiations, and drafting of initial consent forms so you focus on the core work, allowing you the opportunity to have strong working relationships with study teams and patients. We encourage you to apply if you have previous CRC experience or other relevant experience in regulatory, consenting, animal science labs or direct patient care case management, or healthcare customer service.

We have various positions, schedules, and shifts available in multiple departments at our Scottsdale and Phoenix locations. Qualified applicants are considered for all available openings and selected based on experience and current study needs. All applicants are given the opportunity to share preferences. Positions may vary in FTE, from supplemental, temporary, limited tenure (1-2 years) and full-time.

Essential Job Functions

+ Independently coordinates complex clinical research protocols with minimal direction.

+ Collaborates with research team to assess feasibility and management of research protocols.

+ Screens, enrolls, and recruits research participants.

+ Coordinates schedules and monitors research activities and patient participation.

+ Identifies, reviews, and reports adverse events, protocol deviations, and other unanticipated problems appropriately.

+ Manages, monitors, and reports research data to maintain quality and compliance.

+ Provides education/training for others within the department.

+ Performs administrative and regulatory duties related to the study and participates in other protocol development activities.

During the selection process you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question – Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member, and you will be notified of next steps.

**Additional Information:**

This position is onsite and may be eligible for telework 1-2 days per week after a patient and study assessment has been completed and deemed acceptable. While working remotely, staff are expected to be onsite for essential study tasks. Staff must also successfully complete a 6-month training assessment, demonstrate ability to work independently, be reliable, and exhibit efficiency and accuracy of completing tasks.

**Qualifications**

**Qualifications –** **Must meet one of the following:**

+ HS Diploma with at least 5 years of clinical research coordination/related experience

+ Associate's degree/college Diploma/Certificate Program with at least 3 years of experience

+ Associate's in Clinical Research from an accredited academic institution without experience

+ Bachelor's with at least 1 year of experience or completion of a Mayo Clinic-sponsored clinical research internship in lieu of 1 year of experience

Note - Experience should be in the clinical setting or related experience.

**Visa sponsorship is not available for this position. This position is not eligible for F-1 OPT STEM extension.**

**Internal candidates are encouraged to attach their performance appraisals (1-3), if available.**

**Additional Experience and/or Qualifications** –

+ Graduate or diploma from a study coordinator training program is preferred

+ One year of clinical research experience is preferred.

+ Medical terminology course is preferred.

**Exemption Status**

Nonexempt

**Compensation Detail**

$30.87 - $46.32 / hr

Education, experience and tenure may be considered along with internal equity when job offers are extended.

**Benefits Eligible**

Yes

**Schedule**

Full Time

**Hours/Pay Period**

80

**Schedule Details**

Mainly standard business hours but could vary based on the position offered.

**Weekend Schedule**

N/A

**International Assignment**

No

**Site Description**

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. (https://jobs.mayoclinic.org/alllocations)

**Equal Opportunity**

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law" (https://www.eeoc.gov/poster) . Mayo Clinic participates in E-Verify (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf) and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

**Recruiter**

Matt Burdick

**Equal opportunity**

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

This position is responsible for the coordination of a variety of research projects from pre-study implementation through study closure and will work independently in the acquisition of specimens; extraction and entry of patient data; maintenance of complete and accurate subject data and regulatory documentation; and analysis of data per protocol. This position provides administrative / regulatory support (recruiting, interviewing and scheduling study participants, processing IRB and other regulatory documents) to specific clinical departments in accordance with all federal, state, regulatory agency, and specific institutional requirements.

**Why Mayo Clinic**

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans (https://jobs.mayoclinic.org/benefits/) – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

**Benefits Highlights**

+ Medical: Multiple plan options.

+ Dental: Delta Dental or reimbursement account for flexible coverage.

+ Vision: Affordable plan with national network.

+ Pre-Tax Savings: HSA and FSAs for eligible expenses.

+ Retirement: Competitive retirement package to secure your future.

**Responsibilities**

Receives direction from principal investigator, supervisor, or other staff involved in research protocol(s). Interacts with various departments within the institution. Works cooperatively with other investigators and personnel at all levels. Interacts with research participants, other research centers, and sponsoring companies to resolve problems and ensure efficient completion of research studies.

Position Overview: (Major Functions and Non-Essential Functions):

Coordinates non-therapeutic (i.e. minimal risk, survey, chart review) clinical research protocols with direction from the principal investigator and/or supervisor in compliance with regulatory laws and institutional guidelines. May assist in complex (i.e. interventional, therapeutic, greater than minimal risk) studies with direction but does not have overall responsibility for these studies. Screens, enrolls, and recruits research participants. Coordinates schedules and monitors research activities and subject participation. Recognizes adverse events, protocol deviations, and other unanticipated problems and reports appropriately. Collects, abstracts, and enters research data. Performs administrative and regulatory duties related to the study as assigned. Some travel may be required. ADDENDUM (if applicable) Protocol Development and Maintenance Activities Responsibilities may include, but are not limited to: ongoing management of the protocol document and process through editing, amendments, proofing, coordination of study logistics (i.e. data collection booklets, use of CRU, etc.), and verification of content to meet institutional and federal standards; Institutional Review Board (IRB) submission; and communication with study sites and/or federal agencies regarding study status changes. Participates in other protocol development activities and executes other assignments as warranted and assigned.

**Qualifications**

Minimum Education and/or Experience Required: (Education Requirements and Experience):

HS Diploma with at least 3 years of experience OR Associate's degree/college Diploma/Certificate Program with at least 1 year of experience, Associate’s in Clinical Research from an accredited academic institution without experience OR Bachelor's degree. Experience should be in the clinical setting or related experience.

Additional Experience and/or Qualifications: (Has Achieved Competency in the Following Areas, Job Knowledge and Additional Considerations):

Graduate or diploma from a study coordinator training program is preferred. One year of clinical research experience is preferred. Medical terminology course is preferred.

Licensure/Certification Required:

N/A

**Exemption Status**

Nonexempt

**Compensation Detail**

$27.44 - $41.16 / hr

**Benefits Eligible**

Yes

**Schedule**

Full Time

**Hours/Pay Period**

80

**Schedule Details**

M-F 8-5

**Weekend Schedule**

N/A

**International Assignment**

No

**Site Description**

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. (https://jobs.mayoclinic.org/alllocations)

**Equal Opportunity**

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law" (https://www.eeoc.gov/poster) . Mayo Clinic participates in E-Verify (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf) and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

**Recruiter**

Matt Burdick

**Equal opportunity**

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.